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The Full Picture on Disney PhotoPass Service: Pros, Cons & Tips!

by Mommy Frog on October 4, 2023 358 Orlando

Inside This Post Inside This Post

Summary

A visit to Walt Disney World is filled with a mountain of magical and memorable moments. For tadpoles, that can mean watching a favorite character come to life before their eyes. Photos allow us to remember that perfect hug with Mickey or princess twirl forever. Luckily for us, Walt Disney World offers a complimentary photo service all around property called PhotoPass. PhotoPass photographers are stationed around the resort to grab those group shots — and some of them are sprinkled with a little extra pixie dust! PhotoPass also covers ride photos, character experiences and more. We've got all of the details about using PhotoPass, including which photo packages are available and which spots you don't want to miss. Say "cheese!"

Disney PhotoPass – Posing with Mickey at Hollywood Studios

Overview of PhotoPass at Walt Disney World

Disney PhotoPass is the name of the photography service offered at Walt Disney World. This covers your ride photos, character meet-and-greets, as well as some optional stops around property with photographers. You'll find PhotoPass photographers stationed throughout the resort with unique backdrops like the Tree of Life, Cinderella Castle, Millennium Falcon and more. Photographers may also be available at certain character experiences, including select character dining or meet and greets. There are often special photo-ops for celebrations or events that are only around for a limited time. Photographers can even add some extra pixie dust with digitally enhanced Magic Shots.

PhotoPass Stops - Cinderella Castle

While having your photo taken using the Disney PhotoPass service is free of charge, downloading or keeping photos comes at an additional cost. Walt Disney World offers a few photo packages, including Memory Maker, that can be added on to your vacation so that you don't miss a single moment!

Accessing Your PhotoPass Photos

Disney PhotoPass – My Disney Experience screenshot of photos

Using Disney PhotoPass service is toadally free, so you can take all the photos you would like and then decide if you would like to purchase any later. If you spot a PhotoPass photographer and would like a pic, hop in line. The PhotoPass photog will ask for your MagicBand and quickly scan it (this is one of Lily's favorite jobs). After you ride an eligible attraction, you may see stations after the ride to tap your MagicBand beneath your ride photo (like Space or Splash Mountain); others will automagically appear in your My Disney Experience account, such as Expedition Everest and Seven Dwarfs Mine Train.

You can also use MagicMobile to link your photos to your account. The Disney MagicMobile service works like a MagicBand where you show your phone to the PhotoPass photographers to scan. You can also get attraction photos automatically linked with just the magic of your phone! Just ensure you have Bluetooth enabled for the My Disney Experience app and the photos should appear. You can still use your MagicBand or alternate between the two methods, so Lily can still scan her MagicBand when she wants to.

If you don't have a MagicBand, Key to the World card or MagicMobile, no worries! The PhotoPass photographer will hand you a card, so put it away for safekeeping. With a PhotoPass card, you'll need to follow the instructions on the back of the card to manually link your photos to your My Disney Experience account.

Finding Your Photos in My Disney Experience

Disney PhotoPass – My Disney Experience screenshot of linking photos

To find your photos in My Disney Experience app, head to the bottom right menu with the three bars and scroll down until you see Photos. You should see your photos listed below. In the top right-hand corner, you'll see an option to Link Photos. This is where you can enter the information from a PhotoPass card to populate your photos, by either scanning the card with the camera feature or typing the code in.

If you don't have a MagicBand, this is also where you'll find the link to show your PhotoPass code. We highly recommend snapping a screenshot of this — it makes it so much easier to show photographers without having to worry about load time or losing battery power! It's here that you can also manually link your Memory Maker if you purchased it without being logged into My Disney Experience.

Once linked, some photos may appear within only a few minutes while others may take up to 48 hours to appear in your account. If you still aren't able to find your photos, you can report a missing photo by calling (407) 560-4300 or stopping by any of the Disney PhotoPass Studios located at each of the parks. Cast members will try to help you track it down!

In the My Disney Experience app, you can then view all of your photos and even filter by location. Plus you can see all of the Friends and Family you are linked to, making it easy to see everyone's photos when traveling in a large group.

Purchasing Photo Packages

Disney PhotoPass - Family on Main Street, U.S.A.

All photos you take will be uploaded into My Disney Experience. Note that your photos will be watermarked until you purchase individual photos or a photo package like Memory Maker. You can opt to purchase individual photos a la carte. To give you an idea of price, photo downloads are generally about $18.95 for a set of two 4 x 6 prints or one 5 x 7 print, or $20.95 for one 8 x 10 print. There are also personalized products available for purchase, such as magnets, ornaments and mugs. Do keep in mind that prices do not include tax or shipping and are always subject to change. If you think you'll only want a couple of photos, a la carte may be the way to go.

If you're an Annual Passholder, PhotoPass photo downloads can be added on to your pass for $99. Photos expire after one year with an annual pass add-on. If you're not an AP, photo packages are an additional cost. We highly recommend the annual pass add-on or purchasing Memory Maker, allowing for unlimited downloads (we'll go more in-depth with Memory Maker below).

Disney World also has a private photoshoot option called Capture Your Moment. For 20 minutes, a PhotoPass photographer will discuss available photoshoot locations and discuss what you'd like before, well, capturing the magic! Each session is $99. Downloads of your photos are included in Memory Maker; for those without an Annual Pass or Memory Maker, photos can be purchase a la carte. To book a Capture Your Moment session, call 407-939-7758.

Walt Disney World Ride Photos - Tron Ride Photo

As of March 20, 2023, attraction photo downloads are included with Disney Genie+! If you purchase Genie+, you'll be able to download any ride photos from that day at no additional cost. This includes popular attractions like Seven Dwarfs Mine Train, Space Mountain, Test Track and more! Check out our guide to Disney World ride photos for more details.

All About Memory Maker

Disney PhotoPass – Ride photo on Space Mountain

Photos can be purchased individually, but Walt Disney World also offers an unlimited photo package called Memory Maker. Memory Maker includes all of the photos taken, either in a single day or for the entire length of your visit. Also included in Memory Maker are ride photos and videos, stock photos and videos, and we've even gotten a voicemail from Buzz and Woody! Some of these enhancements are only available through Memory Maker — they can't be purchased separately. If you expect that you'll want to purchase more than a couple of photos, or have a long trip ahead, there's value in getting Memory Maker — especially if you purchase in advance of your trip.

Memory Maker is a photo package that includes all of the photos from your trip, whether that's a single day or 10 days. You can purchase Memory Maker in My Disney Experience app or on the Disney World website. If you purchase the package in advance, you can save some green! Memory Maker options include:

  • Memory Maker One Day ($75) —includes all of your photos and videos from one day of your choosing. May be used upon purchase.
  • Memory Maker Advance Purchase ($185) — includes all of your photos and videos from your vacation. You must wait at least three days after purchase to activate. Once activated, it lasts for 30 days.
  • Memory Maker ($210) — includes all of your photos and videos from your vacation. May be used upon purchase. Once activated, it lasts for 30 days.

Downloading Your Photos

One added benefit to Memory Maker is, not only can you download your own Disney PhotoPass photos, but also those of up to 25 members of your Family & Friends who share media with you on the My Disney Experience website or app! For large groups or even families who may split up, that means any of you who are connected can use their MagicBand to upload the photos to one central location, for one price.

Your photos will expire 45 days from the date they're taken, and once they expire, they can no longer be purchased or downloaded. If you need more time, as long as you're not past your expiration date, you can pay an additional fee to extend your access to the photos for an additional 15 days for $19.95.

When downloading your photos, they'll come in fairly large ZIP files with some stock photos and video as well. We've noticed the files can sometimes be a little out of order, so if you want a perfect timeline of your trip, you may need to manually organize them yourself once they are on your device. If you'd prefer not to download directly, there's a USB option for $39.95 (it's the same cost for an archive disc).

Memory Maker Pros and Cons

You may be wondering, in the digital age, why should I waste my time on a photo service? Here are our honest thoughts on Memory Maker:

Memory Maker Cons:

  • Your photos expire, so you have to remember to download them before they disappear.
  • The cost. While you can save some money by purchasing a single day or buying in advance, it's still an added cost (and that's a lot of Dole Whips). The longer your trip, the more reasonable that cost may seem.
  • If you're an avid photo-taker anyway, you may find your phone or camera is enough for you.
  • While PhotoPass photographers will always be at the main park icons, they may rotate other spots throughout the park and are not guaranteed to be at certain locations all day.

Disney PhotoPass – Ride photo from Seven Dwarfs Mine Train

Memory Maker Pros:

  • Everyone can get in the photo! No more mom or dad missing as they snap the family or asking a stranger to help.
  • You can get unique photos like action shots on attractions (Also available via Genie+)
  • Everyone on your Friends and Family list can get in on the photo fun for one price.
  • You don't have to dig for your camera, or remember to take photos — you see a photographer, you can stop. Voila! For me, this takes one extra worry off of my plate during a vacation.
  • It's quick and easy to get your photo taken — the shot is already set and ready for smiles.
  • While I know my way around a camera (and Tad really, really knows his way around a camera), PhotoPass photographers are true pros. They take better photos than I could most of the time.
  • Most trip photos are then accessible in one central location.

Is Memory Maker Worth It?

PhotoPass Pros and Cons - Photo from Mickey meet-and-greet

We get this question a lot, and our answer is always: That depends! You know your family and the amount of photos you'd like best. If it's your first time at Walt Disney World and you'll be there a while, Memory Maker may be a good investment to ensure that you get all of those magical shots. If you're a seasoned visitor who will be there for a short period of time, you may find that purchasing must-have photos a la carte (or just getting attraction photos via Disney Genie+) and using your phone the remainder of the time is all you need. We personally highly recommend Memory Maker and think it's worth going all-in on capturing these magical memories, but this of course varies by family.

No matter what you decide, we are big fans of Disney PhotoPass service. From capturing the wonder of seeing Mickey in person for the first time, to adding pixie dust to otherwise traditional shots, it always leaves a little extra magic in our photo memories.

Special Photo Spots

Disney PhotoPass Pros and Cons - Family in front of Cinderella Castle

Recently, we saw a line for a PhotoPass photographer on an average wall in Batuu, and we thought, "that's strange." Guess what? While the wall looked basic, the PhotoPass photographer had a Magic Shot — where a character or special effect shows up in your photos — featuring Baby Yoda!

Exclusive to PhotoPass, Magic Shots are photos with a little extra pixie dust. Others we've seen include Tinkerbell appearing in your hands or Remy scurrying away. There's even some shots that involve perspective, such as Tiny World and Super Zoom (taking you standing next to Cinderella Castle, to a view high above Main Street, back to pinpointing you among the other guests!). You'll often find special photo-ops during festivals or special events, with props, Magic Shots and backdrops. You'll have plenty of opportunities to take iconic photos!

If you're looking for some additional selfie spots, there are also some Instagram-worthy walls around property, including:

Magic Kingdom

  • The Purple Wall (near Monster's Inc. Laugh Floor in Tomorrowland)
  • Neverland Wall (Fantasyland, outside of Peter Pan's Flight)
  • The Tangled Wall (the restroom area in Fantasyland — and you'll sometimes find a PhotoPass photographer across the way at Peter Pan's Flight with a lantern prop as night falls!)

PhotoPass Stops - Tangled Lantern

Disney's Animal Kingdom

  • Fichwa Fellow (outside of Harambe Market in Africa)
  • "You Are Most Beautiful" (in Harambe Market in Africa)
  • Moss Wall (Pandora, near Satu'li Canteen)
  • The Coca-Cola Wall (near Drinkwallah, in Asia)
  • Children of the World wall (across from Harambe Market, Africa)

EPCOT

  • Bubblegum Wall (near the exit doors to Spaceship Earth)
  • Toothpaste Wall (The Seas with Nemo and Friends, as you exit the pavilion)

Disney's Hollywood Studios

  • Batuu Blue Stripe Wall (next to the entrance to Droid Depot in Galaxy's Edge)
  • Popsicle Stick Wall (Toy Story Land)

At any time, you can log into My Disney Experience and see where PhotoPass stops are near you! Hop into the map function and toggle to PhotoPass. And be sure to check out our top 10 favorite PhotoPass stops you won't want to miss!

PhotoPass Tips and Tricks

Disney's PhotoPass Service - PhotoPass Stop

Here's some additional tips and tricks for using Disney PhotoPass:

  • If you're interested in Memory Maker, be sure to purchase in advance to save some green! Likewise, be sure anyone hopping along for the trip is on your Family & Friends list in My Disney Experience so that you can share photos.
  • If you have Memory Maker, my kids hate me for this, but I suggest that you stop at (almost) every PhotoPass stop. Since all photos are included in your Memory Maker, it never hurts to grab extra shots! While most photos we've taken have been good quality, you won't always get that perfect shot every time. Take advantage of the options at your disposal so you have plenty to choose from.
  • There are often several photo stops for the same area; there are usually about four or five for Cinderella Castle! If there's a long line at one, and you aren't particular about the shot, keep walking. On Main Street especially, folks tend to stop at the first photographer they see, so that first line is often the longest.
  • PhotoPass photographers are great about different configurations in the shot, but if you have a particular setup or shot in mind, it never hurts to ask. When Tad got a button for making Honor Roll, for example, the rest of us got kicked out of the shot to shine the spotlight on him — and we asked if Lily could join him for one afterwards.
  • On that note, if you are celebrating something, iconic photos are a great way to commemorate the trip!
  • Ask about Magic Shots. If that particular photographer doesn't have one available, they can point you to someone who does!
  • PhotoPass stops, MagicShots and special effects are always changing. Stop and ask if you have questions — cast members are hoppy to help!
  • Set a calendar appointment or reminder to snag your photos before they expire if you invested in Memory Maker!
  • If you have a dining reservation close to or after park close, keep an eye out! PhotoPass photographers are often around even as the park closes to snap those beautifully lit nighttime shots.

Have you used Disney PhotoPass or Memory Maker before? What were your thoughts? Did we miss any tips or tricks? Be sure to share with us in the comments below!

Related: Top 10 PhotoPass Stops You Won't Want to Miss at Disney World

Hoppy planning!

Keep hopping, Mommy Frog!
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1–50 of 158 comments
Aug 6, 2023 at 6:28 a.m. Helen Rea Says...

Hi, we live in Australia and will be visiting WDW in September. I want to buy memory maker for the 4 days of our visit. I go to MyDisneyApp and when I try to purchase the total comes up in AUD not USD. I want to know which currency I will be charged in. We have a UK credit card too, I will use that card for American transactions, but if I’m being charged in AUD it would make more sense to use my Aus credit card. I’m confused as to why this purchase is coming up in AUD.

Thanks

Reply
Aug 25, 2023 at 2:46 p.m. FrogBlog Says...

Hi Helen!

We're not toadally sure why either, but we suppose if it's showing up in AUD, it would be charged in AUD. Though if someone else has had a similar experience, feel free to chime in!

Hoppy planning!

Mommy Frog

Reply
Jan 11, 2023 at 6:43 p.m. Diana Says...

We are heading to WDW in a few weeks. Our son and his family are going down a few days before us and then we are staying a few days after they leave. We are already linked in MDE from previous vacations, but this is the first time our trips don't completely overlap. If I purchase the multi-day Memory Maker, will I be able to download the pictures they have taken before we get there?

Reply
Jan 17, 2023 at 4:16 p.m. FrogBlog Says...

Hi Diana!

As long as you're all linked together in My Disney Experience and make sure that you're sharing PhotoPass photos with each other, then once you activate Memory Maker, you can download any pictures that are still available before they expire.

Hoppy planning!

Mommy Frog

Reply
Dec 9, 2022 at 10:07 p.m. Diane Says...

The quality of the Photopass has gone the same way as much of penny pinching Disney. I have had to contact Disney to find missing attraction photos and still have not heard back. None of the Slinky Dog ones are in my account and I had other people's photos from Buzz Lightyear despite ensuring I tapped the right photo when I came off the ride. Just be aware and check your account as soon as you come off the ride,

Reply
Oct 30, 2022 at 5:34 a.m. Jovita Lozano Says...

My family of 5 are going at the end of November. We have a two day theme ticket but also got the special tickets for the Christmas parade. If i buy the one for $169, will we get to have pictures for all 3 days, including the time we spend at magic kingdom for the parade even though we only got a 2 day theme park tickets?

Reply
Oct 31, 2022 at 10:31 a.m. FrogBlog Says...

Hi Jovita!

Yes, Memory Maker would include photos from Mickey's Very Merry Christmas Party!

Hoppy planning!

Mommy Frog

Reply
Sep 23, 2022 at 4:59 p.m. Ana Says...

If we get the memory maker, and the family splits, would we all be able to have our pictures taken? Even if for example my husband is with one of the kids at one game and I'm with the other kid in a different game?

Reply
Sep 23, 2022 at 12:14 p.m. FrogBlog Says...

Hi Ana!

Yes! To share Memory Maker, you will need to make sure you and your husband's accounts are connected in your My Disney Experience Family & Friends List. Once listed under your Family & Friends, go to his profile and check that box that says you wish to share Disney PhotoPass pictures with him (and vice versa). Once this has been done, any photos of his half of the family will show up in your account. Just keep in mind that only the person who purchases Memory Maker will be able to view and download the photos without the watermark, so either you or your husband would need to download the pictures and share them with the other person.

Hoppy planning!

Mommy Frog

Reply
Sep 14, 2022 at 6:32 p.m. Jesse MacDonough Says...

Do you know whether the photo formats for downloading include RAW image formats, such as CR2 or DNG?

Reply
Sep 15, 2022 at 12:33 p.m. FrogBlog Says...

Hi Jesse!

When downloading PhotoPass digital images (whether it's via the web or on the My Disney Experience app), the only option is .jpeg, as it will automatically download once you hit the "Save" button.

Hoppy planning!

Mommy Frog

Reply
Sep 13, 2022 at 9:07 p.m. Monica Says...

Hi I purchased photo pass for the 2 days at Disney.. I can't seem to download the photos even though they are on the system. Do I still have to pay for them or was the 69 dollars for the day the payment? Thanks M

Reply
Sep 14, 2022 at 9:07 a.m. FrogBlog Says...

Hi Monica!

It sounds like you purchased the One-Day Memory Maker, which should cover one date. All photos over the course of two days may not be included, but if you're having trouble with downloading just any photo, we'd suggest reaching out to PhotoPass guest services at (407) 560-4300.

Hoppy planning!

Mommy Frog

Reply
Jul 3, 2022 at 10:40 p.m. Fernanda Says...

Could you help me with the link to buy Memory Maker in advance, please? Even though I'm at the WDW website, I cannot find that option :(

I don't know if it is because of my region, but I can only see the 199 USD option.

Greetings from Mexico :D

Reply
Jul 5, 2022 at 8:43 a.m. FrogBlog Says...

Hi Fernanda!

Have you tried this link? It should be listing the One-Day option for $69, as well as Memory Maker Advance ($169) and Memory Maker ($199) - at least that's what we're seeing!

Hoppy planning!

Mommy Frog

Reply
Aug 24, 2022 at 2 p.m. Brandy Says...

Thanks for this link! I was only seeing $199 too. Your link saved me $30!

Reply
Aug 24, 2022 at 9:03 a.m. FrogBlog Says...

Hoppy to hear it, Brandy! :)

Hoppy planning!

Mommy Frog

Reply
Jun 23, 2022 at 3:05 a.m. Katie Says...

Hi there! I'm going to Disney World in September and I'm looking at the $169.00 option for Memory Maker. Since it's June - can I still buy the advance option and activate it when my trip starts in September?

Thanks so much! :)

Reply
Jun 23, 2022 at 4 p.m. FrogBlog Says...

Hi Katie!

It's toadally fine to purchase a few months in advance! The 30-day window is only activated once you download your first photo.

Hoppy planning!

Mommy Frog

Reply
Jun 22, 2022 at 8:09 p.m. Kim Says...

Photo pass didn’t offer me the advance purchase option (25 days till we go). How do I get that $30 refund?

Reply
Jun 23, 2022 at 8:53 a.m. FrogBlog Says...

Hi Kim!

We'd suggest reaching out to Disney PhotoPass directly. You can do so by calling (407) 560-4300 or online through a contact form.

Hoppy planning!

Mommy Frog

Reply
Jun 8, 2022 at 2:43 a.m. Gia Says...

So one thing that throws me off is that the PhotoPass is free, but to download the images, a Memory Maker is required? I am going with a friend for about 8 days. So this was something I was wondering about as it was unclear.

So the pictures can still come from rides and photographers, but it will have a watermark and need to be purchased to download? Or can it be downloaded for free? Trying to see how much more money I would have to spend. Haha.

Reply
Jun 8, 2022 at 9:32 a.m. FrogBlog Says...

Hi Gia!

Disney PhotoPass is the actual service, so the act of getting your photo taken by a photographer is free. However, yes, it will have a watermark when you go to view it and you would need to purchase it in order to download it without a watermark. Memory Maker is not required — you would be able to download individual photos a la carte. But if you're planning to take lots of photos over those eight days, then we'd recommend Memory Maker! You can split the cost with your friend, as only one person in the party needs to link Memory Maker.

Hoppy planning!

Mommy Frog

Reply
May 31, 2022 at 8:20 p.m. Kristin Payton Says...

I purchased a memory maker for my trip for my family of 6, but my son’s girlfriend was there with her family as well on a yearly pass. They are linked as friends/family. I know all of her photos will stay in photo pass for the year and my will fall off after 30 days, but if I activate my photos and download them along with a few of hers that have my son in them, will it cause her photos to fall off after 30 days when mine do, or will her stay?

Reply
Jun 6, 2022 at 11:57 a.m. FrogBlog Says...

Hi Kristin!

We think it's safe — her photos should stay with her for 365 days since they're associated with her account.

Hoppy planning!

Mommy Frog

Reply
Apr 26, 2022 at 1:18 a.m. Diana Says...

I am going on a trip to Disney World next month. We are going to spend 2 days at WDW, 4 nights on a Disney Cruise and then 2 days at WDW. Will the memory last for the 4 days at WDW, 2 at the beginning at 2 at the end.

Reply
Apr 26, 2022 at 8:23 a.m. FrogBlog Says...

Hi Diana!

Yes! Memory Maker is good for 30 days after purchase, so you would be able to use it at the beginning and end of your trip.

Hoppy planning!

Mommy Frog

Reply
Apr 13, 2022 at 2:08 p.m. Neha Says...

Thank you so much for sharing this.

If I purchased the memory maker for the entire trip, will I still have to pay for photo downloads or will the downloads be free?

Reply
Apr 13, 2022 at 11:33 a.m. FrogBlog Says...

Hi Neha!

If you purchase Memory Maker for your entire trip, then you will receive unlimited downloads of your photos!

Hoppy planning!

Mommy Frog

Reply
Mar 30, 2022 at 11:47 p.m. Andre Says...

Thanks for the article. It is very informative.

My question is. Does all members of the group should have the magicbrand?

Reply
Mar 31, 2022 at 9 a.m. FrogBlog Says...

Hi Andre!

Thanks for hopping by! You can use a MagicBand, MagicMobile pass or a Key to the World card to connect your PhotoPass photos to your account. The photographer will just need to scan one person's MagicBand, pass or card. But make sure you're all linked together in Family and Friends, so everyone can view them!

Hoppy planning!

Mommy Frog

Reply
Mar 26, 2022 at 7:02 p.m. Michelle Says...

Hi! Do you know if we can purchase a digital download for just one photo? We did it last year but I’m not seeing that as an option for this year. Thank you.

Reply
Mar 29, 2022 at 9:11 a.m. FrogBlog Says...

Hi Michelle!

Have you been trying to download from the app? If so, we'd recommend trying to purchase an individual photo on the website. If by any chance you're still on property, you could also go to one of the PhotoPass studio centers (there's one at each park and Disney Springs) and get assistance there.

Hoppy planning!

Mommy Frog

Reply
Mar 12, 2022 at 11:51 a.m. Amanda Says...

Can you purchase individual photos on the day of your visit in the parks and have them print them there?

Reply
Mar 14, 2022 at 3:47 p.m. FrogBlog Says...

Hi Amanda!

Yes! There are PhotoPass locations at each of the parks and these should be near the main entrance (for instance, Garden Gate Gifts at Animal Kingdom or Sid Cahuenga's One-of-a-Kind at Hollywood Studios), as well as the PhotoPass Studio in Disney Springs.

Hoppy planning!

Mommy Frog

Reply
Feb 18, 2022 at 11:04 a.m. Laura Says...

If I purchase the memory maker.

Do I get to download all the photos, will they have a watermark across them.?

Reply
Feb 18, 2022 at 8:24 a.m. FrogBlog Says...

Hi Laura!

Yes, if you purchase Memory Maker, then you would be able to download all of your photos without a watermark.

Hoppy planning!

Mommy Frog

Reply
Jan 25, 2022 at 6:17 p.m. Jordan Says...

Hi! Thank you for sharing all of this information! This is super helpful when planning a visit.

Do you know if the private “Capture the Moment” photography is available at Disneyland?

Reply
Jan 25, 2022 at 12:49 p.m. FrogBlog Says...

Hi Jordan!

Thanks for hopping by — we're always hoppy to help! At this time, Capture Your Moment is an Enchanting Extra experience at Magic Kingdom and Animal Kingdom at Disney World. We hope it eventually expands to other Disney parks and resorts though!

Hoppy planning!

Mommy Frog

Reply
Dec 17, 2021 at 2:04 p.m. Mariah Says...

Hi! I’m wondering how much just downloads of individual photos are? I see the printer prices but not if I just want to download to my computer.

Reply
Dec 17, 2021 at 2:59 p.m. FrogBlog Says...

Hi Mariah!

A single-photo download is $16.95. If you use the My Disney Experience app, you should see options to purchase either unlimited downloads of that specific photo (as well as options for unlimited downloads of all photos that day or Memory Maker).

Hoppy planning!

Mommy Frog

Reply
Dec 2, 2021 at 5:33 a.m. Janet Says...

We will only be at Disney World for 2 days. How can we purchase Memory Maker for those 2 days?

Reply
Dec 2, 2021 at 9:03 a.m. FrogBlog Says...

Hi Janet!

If you're only going to be there for two days, then we'd recommend purchasing the Memory Maker One-Day option ($69) for each day, as it would still be cheaper than purchasing the unlimited Memory Maker option ($169 at least 3 days in advance, or $199). You'll have the option to purchase it in the My Disney Experience app once you've linked at least one PhotoPass photo to your account from the day. You could also purchase it at the theme park ticket windows or Disney PhotoPass Centers.

Hoppy planning!

Mommy Frog

Reply
Oct 18, 2021 at 1:36 p.m. Bridget Says...

Hello!

Do you know if some of the photographers are still limited for the memory maker?

Thanks!

Reply
Oct 19, 2021 at 2:42 p.m. FrogBlog Says...

Hi Bridget!

The past few times that we've visited, there have been lots of PhotoPass photographers available - hope this helps!

Hoppy planning!

Mommy Frog

Reply
Oct 10, 2021 at 10:56 a.m. Lindsey Says...

Are memory maker photographers available during extra magic hours? Specifically in the morning magic hours?

Thank you!

Reply
Oct 12, 2021 at 9:45 a.m. FrogBlog Says...

Hi Lindsay!

There may be a photographer or two during the Early Theme Park Entry period.

Hoppy planning!

Mommy Frog

Reply
Oct 8, 2021 at 6:35 p.m. KATLYN Says...

Can you still use memory maker if you are staying in an off-site hotel

Reply
Oct 8, 2021 at 4:43 p.m. FrogBlog Says...

Hi Katlyn,

Absolutely! Anyone can purchase Memory Maker.

Hoppy planning!

Mommy Frog

Reply
Sep 1, 2021 at 11:16 a.m. Jennifer Says...

Is there somewhere to find a list of rides that have photos for the Memory Maker? We’re going in a few weeks with our daughter (toddler; her first trip) and I’m not sure if there are photos on the rides she’ll be able to ride.

Reply
Sep 1, 2021 at 9:23 a.m. FrogBlog Says...

Hi Jennifer!

Magic Kingdom has the most rides with PhotoPass: Buzz Lightyear's Space Ranger Spin, Space Mountain, Seven Dwarfs Mine Train, Haunted Mansion, Splash Mountain and Pirates of the Caribbean. Then, it's DINOSAUR and Expedition Everest at Animal Kingdom, Frozen Ever After and Test Track at EPCOT and lastly Rock 'n' Roller Coaster, Tower of Terror and Slinky Dog Dash at Hollywood Studios.

Hoppy planning!

Mommy Frog

Reply
Aug 30, 2021 at 2:43 a.m. Josie Says...

This article was SO helpful!

We are going this November with our ENTIRE family... I'm talking 16 people! With that being said, will we need to make more than one purchase of MemoryMaker? For instance, if four people are riding Tower of Terror, and another four people are riding Slinky Dog at the same time, will a person in each group need a purchased MemoryMaker assigned to their MDE, or will one be enough for our entire party?

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Aug 30, 2021 at 9:55 a.m. FrogBlog Says...

We are so glad to hear it, Josie - thanks for hopping by! :) If you are all linked in My Disney Experience, you can all share one Memory Maker! Only the party member who purchased Memory Maker will be able to download the photos, but anyone you are linked to can have their bands scanned. Have a great time!

Hoppy planning!

Mommy Frog

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Jul 25, 2021 at 7:33 p.m. Sue Says...

If I am going in September, when is the best time to pre-purchase Memory Maker? Is it too soon to purchase it now? Also, if my friends are part of my party in the My Disney App, how can they see the pictures without the watermark on them. In the past when I have purchased memory maker, only I could download and edit the pictures. My friends were not able too unless I shared them after I downloaded them to my phone.

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Jul 27, 2021 at 12:37 p.m. FrogBlog Says...

Hi Sue!

You can purchase Memory Maker at anytime, even during or after your trip, but in order to take advantage of the advance pricing, you'd just need to purchase it three days before the first day you intend to use it. (So if you want to go ahead now, that's toadally fine!) For sharing photos, if they're already linked to your My Disney Experience account, then navigate to your Family & Friends list. Click "Update" next to each person you want to share your photos with, and make sure that you select "My Disney PhotoPass Photos" so they can view them.

Hoppy planning!

Mommy Frog

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Jul 28, 2021 at 2:22 a.m. Sue Says...

Thank you!!

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Jul 28, 2021 at 8:43 a.m. FrogBlog Says...

Hoppy to help, Sue!

Hoppy planning!

Mommy Frog

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Jul 25, 2021 at 6:31 p.m. Howie T Says...

We are just going to Boo Bash. If we like our photos and take plenty, can we purchase the one day memory maker afterwards? Thanks

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Jul 27, 2021 at 4:06 p.m. FrogBlog Says...

Hi Howie!

Yes, you may purchase the One-Day Memory Maker for Boo Bash, even after the event.

Hoppy planning!

Mommy Frog

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Jul 17, 2021 at midnight Kay Says...

Hi,

I am thinking about purchasing Memory Maker. Once I download the pictures to my computer, can I print the pictures wherever I choose or do I have to download and purchase through Disney? Thanks in advance

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Jul 19, 2021 at 8:06 a.m. FrogBlog Says...

Hi Kay!

Once you've downloaded your photos, you are free to print at a place of your choosing. Hope this helps!

Hoppy planning!

Mommy Frog

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Jul 15, 2021 at 8:56 p.m. Phil Says...

Our trip is 4 months out. When should I order Memory Maker so it doesn't expire before we get there? Also don't want to miss the first 3 days. What's your rule-of-thumb? Thanks!!

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Jul 16, 2021 at 12:22 p.m. FrogBlog Says...

Hi Phil!

As long as you order it three days before your trip begins (to take advantage of the cheaper price), you should be good to go. Once you download the first photo on MyDisneyPhotoPass.com or the My Disney Experience app (or otherwise redeem your Memory Maker purchase), you have 30 days to capture more photos. The photos expire 45 days after the date they were taken.

Hoppy planning!

Mommy Frog

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Jul 13, 2021 at 10:26 a.m. Jessica K Says...

I was looking to take some evening photos for my visit this September, will there be photographers still at the park when it starts to get dark ?

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Jul 13, 2021 at 8:24 a.m. FrogBlog Says...

Hi Jessica!

Yes, there are usually photographers out, even when it's dark.

Hoppy planning!

Mommy Frog

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Jun 8, 2021 at 8:43 p.m. Michelle Fikes Says...

Once you purchase memory maker through the Disney Experience app then what.

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Jun 8, 2021 at 4:20 p.m. FrogBlog Says...

Hi Michelle,

Once you purchase Memory Maker, you may need to link it to your My Disney Experience account. Sign in and go to the “My Reservations and Tickets” tab. Scroll down until you see Memory Maker and then click the link to enter your Memory Maker ID or ticket order number. You can assign the ownership of the Memory Maker to yourself or someone else in your travel party and then confirm your choice. If you have not received an email confirming your order, we'd suggest waiting a little bit longer for it to show up. But if it does not, then you may need to call a Cast Member for assistance at (407) 939-5277 with locating your ticket ID number.

Hoppy planning!

Mommy Frog

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Jun 5, 2021 at 7:19 a.m. Jessica Says...

I only wanted 1 picture but when I go into the app it only gives me the $69 or $199 options nothing for just 1 measly picture. If I buy 4x6 prints from e z prints which the app sends me to will my prints have the photo pass watermarked printed on it that its shows in the preview?

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Jun 7, 2021 at 5:53 p.m. FrogBlog Says...

Hi Jessica,

Instead of the app, you can also try going directly to the Disney PhotoPass website. You should still be able to search through and select individual photos. There are different options for prints, and each option includes digital download rights to the photo. It would not include any watermarks.

Hoppy planning!

Mommy Frog

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May 29, 2021 at 2:45 p.m. SHARI Says...

I used this at Disneyland and got a few free printed pics as well as the digital downloads. Is it the same at Disney World?

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Jun 1, 2021 at 3:52 p.m. FrogBlog Says...

Hi Shari,

You would have to purchase it, but Memory Maker would be your best option if you'd like to download all of the digital photos taken by PhotoPass photographers, as well as ride photos. However, you can purchase photos individually if you only wanted to keep a few.

Hoppy planning!

Mommy Frog

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May 16, 2021 at 4:42 a.m. Maria Says...

I’m going in the end of this month. Will picture taking with characters still not be available or can accommodations be made of some sort?

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May 17, 2021 at 8:10 a.m. FrogBlog Says...

Hi Maria,

At this time, the traditional character greetings are unavailable and we're unsure of when they'll be coming back, but there are several characters who do have photo opportunities, such as Stitch in Tomorrowland at Magic Kingdom or Mary Poppins in the U.K. gardens at EPCOT (they're just socially distanced).

Hoppy planning!

Mommy Frog

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May 10, 2021 at 2:31 a.m. Erin Ratliff Says...

Hi, This is great info as I am thinking of purchasing a memory maker package for my upcoming trip to Disney World in July. My husband is not going however he has an iPhone and I have an Android device. I read that the extra features to add stickers and boarders is only available on iPhone. If he isnt going with us can I still add him to share my photos with so I can use this feature from his phone?

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May 10, 2021 at 7:40 a.m. FrogBlog Says...

Hi Erin,

Yes! Just make sure he's connected as part of your Friends and Family list, and you can select the option to share your Disney PhotoPass photos with him.

Hoppy planning!

Mommy Frog

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May 5, 2021 at 9:37 p.m. Nate Says...

This is great article with a lot of useful information.

I'm wondering if anyone has run into the same problem we are. I've downloaded the photos from the Photopass website, but after unzipping the folders, it looks like all of the photos have long complex file names, and they're all out of order! Is there a way to download our photos so that they automatically sort by the time the photo was taken? We can go through and try to organize them manually, but there has to be a better way. Thanks!

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May 5, 2021 at 3:36 p.m. Dini Says...

Hi there. Do you know if it’s possible to but individual digital photos? I’m trying to buy only one but can’t find this option on the app.

Thanks so much

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May 5, 2021 at 1:38 p.m. FrogBlog Says...

Hi Dini,

When you open the app, scroll to the main menu and select "Photos." Once you've found the photo you'd like to download, click on it, and there should be options to purchase unlimited downloads of that photo (along with options to purchase unlimited downloads of all photos from that day, or Memory Maker). You can also purchase individual photos on the Disney PhotoPass website.

Hoppy planning!

Mommy Frog

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Mar 29, 2021 at 2:18 a.m. Says...

I see if you pre-purchase the memory maker photo pass then the cost is $169. However when I go into the app it doesn’t say anything about $169. It says it’s $199. Is there any specific way to get the deal?

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Mar 29, 2021 at 7:52 a.m. FrogBlog Says...

Hi there!

We are seeing the same thing on the app, unfortunately! But if you hop here instead (the website rather than the app), you should see the advance, discounted price :) Hope this helps!

Hoppy planning!

Mommy Frog

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Mar 29, 2021 at 6:12 p.m. Kerri Says...

Thank you!

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Mar 29, 2021 at 3:03 p.m. FrogBlog Says...

You're very welcome, Kerri! :)

Hoppy planning!

Mommy Frog

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Dec 15, 2020 at 6:40 p.m. Joan Says...

Our family of 8 used Photo Pass on our last trip to Disney World. Everyone was linked and able to use it. Best part for me was in all my trips to Disney there was so much I missed because I was busy taking pictures - often without me in them. It was great to have someone do the photography and actually see me for a change. We actually had over 700 pictures taken and it was well worth the money plus we were able to add frames and sayings after we downloaded them and made CD copies for every one in our party. We split the cost and it was worth every penny.

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Oct 3, 2020 at 11:46 p.m. Sean Says...

We are heading to Disney in Nov and are thinking about the Memory Maker. Is it still worth it, due to COVID? I thought I read somewhere that characters are no longer roaming the park. That said, is there enough opportunity for pictures to warrant Memory Maker?

Thanks for your help!

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Oct 5, 2020 at 7:23 a.m. FrogBlog Says...

Hi Sean!

That's correct; there are no formal meet and greets right now. The characters are instead out and about sporadically, so Memory Maker would just cover the PhotoPass stops at icons around the parks (in front of the castle; in front of the Tree of Life; in front of the Millennium Falcon or the Chinese Theater; etc.).

Hoppy planning!

Mommy Frog

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Jul 18, 2021 at 2:23 p.m. Angie P Says...

Are the action shots from the rides included in memory maker?

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Jul 19, 2021 at 8:01 a.m. FrogBlog Says...

Hi Angie!

They sure are :)

Hoppy planning!

Mommy Frog

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Jun 25, 2020 at 1:57 p.m. Susan Covington Says...

We bought a memory maker, but our trip was cancelled due to COVID, can we get refunded or can I wait to use it in a year or 2?

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Jun 25, 2020 at 3:24 p.m. FrogBlog Says...

Hi Susan!

Yes, we would imagine that Disney can help you out with either option! The best number to call would be (407) 560-4300 (PhotoPass Guest Support).

Hoppy planning!

Mommy Frog

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Feb 15, 2020 at 4:09 p.m. Shawn Says...

We love Disney Memory Maker. We consider it worth the money to do it, but believe there is one major thing to consider.

You have purchased access to a service. If you don't take advantage of that service it won't be worth it. So actively seek out photographers. Ask them to be creative, but if they are just posing you in the same way each time then suggest your own poses or just be fun/silly/serious/absurd. We have hundreds of memories that expand our vacation well after it is finished.

I am sad to see that recent changes have removed the stickers/editing from anything but an iPhone and recent updates to the app have it constantly crashing on our iPad Mini 2.

In addition the removal of automatic Stock Photos is another sad loss. I note that you now can get them when you spend additional money on the USB or CD archive, but have no idea what those "400+ stock photos" look like nor how recent they are. Do they include Galaxy's Edge? Toy Story land? etc... Would love to see an update to this that includes some info on the Stock Photos. Would be even better if you could see watermarked or thumbnail versions of them to be able to judge if that extra cost is worth it. Any insights on to where we might find some of this info?

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Feb 11, 2020 at 2:12 p.m. Tyler West Says...

Hey I am planning on buying an Annual Pass. The platinum pass to be exact. I live in SC so I will put the voucher in the app well before our trip but I will not pick up our pass until the day before our first day in the park. Will the photo pass work the first day in the park with an AP or does it take 3 days like MM? And are they unlimited downloads with APs for everyone on my account just like MM?

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Feb 11, 2020 at 4:27 p.m. FrogBlog Says...

Hi Tyler!

As long as your pass is linked in My Disney Experience during your trip, PhotoPass should go into effect immediately. Unlike Memory Maker, though, only Annual Passholders who are linked to your account will have the unlimited download benefit - so if you're traveling in a group and are the only one with an AP, be sure to scan your MagicBand at PhotoPass stops! You can then download and share, but others won't be able to do the same unless they are also pass holders (though they may be able to see the photos in My Disney Experience). Be sure that everyone is linked in My Disney Experience and has selected that everyone has permission to see one another's photos!

Hoppy planning!

Mommy Frog

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Jan 28, 2020 at 7:27 p.m. Sydney Says...

Hi! I am about to buy an annual pass (only the weekday). How long does your MemoryMaker last? Will I be able to take photos the entire year? Thank you

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Jan 28, 2020 at 2:40 p.m. FrogBlog Says...

Hi Sydney!

Do you know which type of annual pass you have? Memory Maker is included for the length of your pass for Disney Platinum Plus, Platinum and Gold Passholders! If you have any question about which type of pass you have, there is a special Passholder line at 407-939-7277.

Hoppy planning!

Mommy Frog

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Jan 13, 2020 at 4:26 a.m. Melody Bell Says...

Good evening. We are going to Disney works the end of this month for a few days. We will be going to 3 Disney parks. If I buy the memory maker, can we use it at all parks for the entire time there?

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Jan 13, 2020 at 8:57 a.m. FrogBlog Says...

Hi Melody!

Yes, if you purchase Memory Maker, you can use it at all of the Disney Parks for your entire visit. Be sure to activate it at least three days in advance to save some extra green!

Hoppy planning!

Mommy Frog

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Jan 12, 2020 at 12:12 a.m. Linda Says...

I just returned from January 2020 WDW trip and am looking at photos on memory maker but do not see any options to edit/crop/add borders/add stickers on either my computer or through the Disney app on my android phone. Have they removed this capability from both the computer and phone now?

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Jan 15, 2020 at 9:44 a.m. FrogBlog Says...

Hi Linda!

The editing function (including adding borders, stickers and filters) is only available on Apple IOS devices. It is not available through the website or Android app, unfortunately! Sorry to be the bearer of bad news! We've adjusted our post accordingly, as well.

Hoppy planning!

Mommy Frog

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Jan 8, 2020 at 6:40 p.m. Christine Says...

Hello again. Please ignore my previous comment. I didn't see all of the comments at first; you've already addressed my question in a previous comment. (Memory Maker works without MagicBands.) Thanks!

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Jan 8, 2020 at 4 p.m. FrogBlog Says...

Hi Christine!

No worries - you are correct that Memory Maker can be used with both MagicBands and cards :) Thanks for taking the time to hop by!

Hoppy planning!

Mommy Frog

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Jan 8, 2020 at 6:18 p.m. Christine Says...

Thank you very much for this information; it was very helpful! I'm going to WDW with a large party (13) - all are tied to MyDisneyExperience, but not all have MagicBands, nor were they [all] planning on buying MagicBands. They do all have tickets (except the 2-year-old). Can the Memory Maker still be attributed to our MyDisneyExperience without having MagicBands/with only the ticket (cards)? Thanks!

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Dec 30, 2019 at 5:47 a.m. Whitney Says...

Hi, I am visiting Disney in a month. I saw this article and was interested in getting the attractions plus package but I can't find this anywhere on Disney's website. Is this still available or is it something that needs to purchased at the park? If so I am thinking i should contact disney to make sure because I will then need to determine if we should get the memory maker. I appreciate any info you can offer. Thank you.

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Dec 30, 2019 at 2:22 p.m. FrogBlog Says...

Hi Whitney!

We're sorry to say that this package is no longer available! We've gone ahead and removed it from the post, as well. If you are going to opt for Memory Maker, be sure to purchase in advance to save $30! :)

Hoppy planning!

Mommy Frog

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