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Great customer service! I contacted them about how I was not able to get on the website only through Facebook and I was referred to (Nate) he quickly fixed the problem. I am pleased and happy with the customer service and would highly recommend Undercover Tourist to anyone :)) -A.H.
LAX Airport Arrival Instructions:
After exiting the baggage claim area, please proceed outside and use the crosswalk to the center section and wait underneath the green Overhead Sign. Please look for a full size coach - Disney® character wrapped bus or a plain white bus with a sign in the window that reads the Disneyland® Resort Express. Bus starts at Terminal 1 and will stop at each consecutive Terminal. Please allow 1 to 5 minutes between Terminals. Starting at 7:30 a.m. to 10:30 a.m. (hourly). From 10:30 a.m. until 11:30 a.m. (every thirty minutes). Then from 11:30 a.m. until 9:30 p.m. (reverts back to hourly)
LAX Airport Return Instructions:
Call 1-800-828-6699 at least 24 hours in advance for return reservations.
Hourly departures starting as early as 5:15 a.m. (please see Disneyland Resort Express Pick-up Schedule). Last bus departing out of Anaheim at 8:00 p.m.
Round-trip transportation to/from LAX to the DisneyLand Resort and Anaheim Resort Hotels.
Fast, easy and direct transportation to the DisneyLand Resort area offered by Southern California Gray Line.
Click here to view an area hotel list: DisneyLand Resort Express Hotel List*Kids Ride Free - One (1) free child per paid adult.*Any additional children must have a paid E-Ticket.*Children ages 2 years and under are free, but must sit on the lap of a paying adult.
365-day return policy - 95% of the item(s) order amount will be refunded back to you. Yup, we are friendly frogs. The 5% fee will cover the handling and processing fees associated with accepting payment and fulfilling the order. The E-Tickets must be unused and unsigned. Expired tickets, or any E-Ticket not currently sold on this site, are non-refundable. Please contact our customer service team so we can give you instructions to make the process run smoothly.
E-Ticket expires 1 year from purchase date. Transfer E-Ticket expires after redemption for Round Trip.
If you wish to modify your reservation date(s), Hotel name/address, please contact Southern California Gray Line, (800) 828-6699 or (714) 978-8855 or e-mail email@example.com, a minimum 72 hours prior to departure.
Other modifications to your current order? Please contact Undercover Tourist with your order number and details of the modification requested.
Tour services provided by PCSTC, Inc. dba Southern California GrayLine. Booked and Payable by InsiderGuide.com, LLC dba Undercover Tourist.
Or call 1 (800) 846-1302 (USA)
1 (386) 239-8624 (Worldwide)
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