Empire State Building: VIP Express Pass


Empire State Building: VIP Express Pass

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Good morning, I am writing to let you all know what a wonderful company you have, and the great customer service that I received from Ashlee, Katie and Loraine. Due to COVID-19 restrictions, we had to cancel our travel plans to FL very last minute. I had purchased refundable tickets, …

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Empire State Building: VIP Express Pass Details

Now Open! 

Skip the lines on your way to the 86th floor of the Empire State Building!

The Empire State Building is one of the most famous observatories in the world. This timeless building has been the setting for many movie scenes, personal moments, and unforgettable experiences. New York City's highest 360-degree open-air observatory deck, featuring both indoor and outdoor promenades with high-powered binoculars that provide one-of-a-kind views of Central Park, The Hudson River, East River, The Brooklyn Bridge, Times Square, The Statue of Liberty, and much more! 

Before your visit, download the official, Observatory Experience app on your phone and pack a pair of headphones. The Observatory Experience app will be your audio guide as you take in the views from every direction! The app is available in English, French, Italian, Japanese, Korean, Mandarin, Portuguese, Spanish, and German. Free Wi-Fi is available throughout the building.

New safety protocols are now in place. Each guest is required to wear a face-covering and must undergo a temperature screening upon entry. Read more about the safety protocols here.

Please refer to Availability below for specific validity dates. 

Attractions You'll Experience

Product Types

  •  Indoor/Outdoor
  •  Observation Deck
  •  Tours
  • Redemption

    After purchase your Empire State Building Observatory ticket through Undercover Tourist, you must reserve your time and date here.

    On the day of your reserved visit, you must bring BOTH the time reservation and Undercover Tourist E-Ticket to gain entry. You will NOT be able to enter without both tickets.

    Once at the Observatory, simply scan your E-Ticket and time reservation at the turnstile and continue to the 86th floor after undergoing temperature screening.

    The dedicated Observatory entrance is located at 20 W. 34th Street. 


    Daily, Open 365 days a year.

    Hours of operation are as follows:
    • January 4 - March 13, 12-9 PM
    • March14 – March 28, 1-10 PM
    • March 29 – April 11, 11 AM – 11 PM
    • April 12 – 30, 1-10 PM


    Ticket expires after first use. Ticket expires in full on 3/31/2021.

    E-Mail Delivery

    While most E-Tickets are sent within minutes, please allow up to 24 hours for successful email delivery.


    2 hours


    • Ability to skip the lines 
    • Observatory
    • Exhibits 
    • App access
    • Refund Policy

      This ticket is non-refundable.
  • What to Bring to Empire State Building

    • Drivers License/Photo ID
    • Printed E-Ticket

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