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Universal's Loews Portofino Bay Hotel

5601 Universal Blvd, Orlando, FL 32819

About Universal's Loews Portofino Bay Hotel

Celebrate la dolce vita—the sweet life—at Loews Portofino Bay Hotel at Universal Orlando.
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Frog family favorite
Read our full review including what we love, notable facts, tips and things to keep in mind!
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Amenities

  • Water Taxi
  • Bus Transport
  • Suites
  • Waterslide
  • Table Service
  • Kitchen
  • Pool
  • Restaurant
  • Room Service
View all amenities for this hotel and compare all Universal Orlando Resort Hotels

On-Site Theme Park Benefits

  • Free Universal Express Unlimited™
  • Early Park Admission

Universal Studios Florida 0.6mi
Universal Islands of Adventure 1.0mi
Discovery Cove® 5.2mi
Walt Disney World® Resort 10.3mi
See Pick-Up Locations>

Rooms Offered at Universal's Loews Portofino Bay Hotel

Standard & Deluxe Rooms6 Rooms

Additional Details
Relax with the comforts of custom-designed furnishings and marble accents when you choose from a Garden View, Bay View, or Deluxe Room, and enjoy 450 to 490 square feet of timeless European elegance and romance.
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Garden View 2 Queen Room

Portofino Bay Hotel’s Standard Double Queen Rooms feature marble accents with custom-designed furnishings from Italy. Relax in a 450-square-foot Garden View room, where you’ll enjoy lovely vistas of meticulously manicured and landscaped grounds. Portofino Bay Hotel’s Standard Rooms offer spacious bathrooms featuring marble-topped counters with dual sinks plus a large tub and shower. Complimentary wireless internet and a flat panel TV make your stay even more comfortable. Order room service and bask in the posh comforts of your room before taking a stroll on the bayfront piazza.
  • Two (2) queen beds
  • Sleeps up to four (4) guests (five (5) with a rollaway - additional fees apply)
Retail From
$608
Rates (excl tax)
View Photos + Amenities

Garden View King Room

Portofino Bay Hotel’s Standard King Bed rooms are fit for royalty. Relax in a 450-square-foot Garden View room, where you’ll enjoy lovely vistas of meticulously manicured and landscaped grounds. Portofino Bay Hotel’s Standard Rooms offer spacious bathrooms featuring marble-topped counters with dual sinks plus a large tub and shower. Complimentary wireless internet and a flat panel TV make your stay even more comfortable. Order room service and bask in the posh comforts of your room before taking a stroll on the bayfront piazza.
  • One (1) king bed
  • Sleeps up to two (2) guests (three (3) with a rollaway - additional fees apply)
Retail From
$608
Rates (excl tax)
View Photos + Amenities

Bay View 2 Queen Room

Portofino Bay Hotel’s Standard Double Queen Rooms feature marble accents with custom-designed furnishings from Italy. Enjoy a 450-square-foot Bay View room with a picturesque view. Open your curtains to find yourself in the Italian Riviera, complete with a colorful fleet of fishing boats gently bobbing in the bay. Portofino Bay Hotel’s Standard Rooms offer spacious bathrooms featuring marble-topped counters with dual sinks plus a large tub and shower. Complimentary wireless internet and a flat panel TV make your stay even more comfortable. Order room service and bask in the posh comforts of your room before taking a stroll on the bayfront piazza.
  • Two (2) queen beds
  • Sleeps up to four (4) guests (five (5) with a rollaway - additional fees apply)
Retail From
$649
Rates (excl tax)
View Photos + Amenities

Bay View King Room

Portofino Bay Hotel’s Standard King Bed rooms are fit for royalty. Enjoy a 450-square-foot Bay View room with a picturesque view. Open your curtains to find yourself in the Italian Riviera, complete with a colorful fleet of fishing boats gently bobbing in the bay. Portofino Bay Hotel’s Standard Rooms offer spacious bathrooms featuring marble-topped counters with dual sinks plus a large tub and shower. Complimentary wireless internet and a flat panel TV make your stay even more comfortable. Order room service and bask in the posh comforts of your room before taking a stroll on the bayfront piazza.
  • One (1) king bed
  • Sleeps up to two (2) guests (three (3) with a rollaway - additional fees apply)
Retail From
$649
Rates (excl tax)
View Photos + Amenities

Deluxe 2 Queen Room

Deluxe rooms are elegantly appointed and offer the extra comfort of 490 square feet, plus a stylish and spacious bathroom. In addition to extra living space, you'll enjoy a view of the serene Villa Pool and surrounding gardens, or the dramatic Roman aqueduct-style Beach Pool. Complimentary wireless internet and a flat panel TV come standard to make your stay even more comfortable.
  • Two (2) queen beds
  • Sleeps up to four (4) guests (five (5) with a rollaway - additional fees apply)
Retail From
$702
Rates (excl tax)
View Photos + Amenities

Deluxe King Room

Deluxe rooms are elegantly appointed and offer the extra comfort of 490 square feet, plus a stylish and spacious bathroom. In addition to extra living space, you'll enjoy a view of the serene Villa Pool and surrounding gardens, or the dramatic Roman aqueduct-style Beach Pool. Complimentary wireless internet and a flat panel TV come standard to make your stay even more comfortable.
  • One (1) king bed
  • Sleeps up to two (2) guests (three (3) with a rollaway - additional fees apply)
Retail From
$702
Rates (excl tax)

Standard & Deluxe Rooms2 Rooms

Additional Details
Relax with the comforts of custom-designed furnishings and marble accents when you choose from a Garden View, Bay View, or Deluxe Room, and enjoy 450 to 490 square feet of timeless European elegance and romance.
View Photos + Amenities

Hearing Accessible Garden View 2 Queen Room

Portofino Bay Hotel’s Standard Double Queen Rooms feature marble accents with custom-designed furnishings from Italy. Relax in a 450-square-foot Garden View room, where you’ll enjoy lovely vistas of meticulously manicured and landscaped grounds. Portofino Bay Hotel’s Standard Rooms offer spacious bathrooms featuring marble-topped counters with dual sinks plus a large tub and shower. Complimentary wireless internet and a flat-panel TV make your stay even more comfortable. Order room service and bask in the posh comforts of your room before taking a stroll on the bayfront piazza.
  • Two (2) queen beds
  • Sleeps up to four (4) guests (five (5) with a rollaway - additional fees apply)
  • Hearing-accessble room
Retail From
$608
Rates (excl tax)
View Photos + Amenities

Mobility Accessible Garden View 2 Queen Room, w/roll-in shower

Portofino Bay Hotel’s Standard Double Queen Rooms feature marble accents with custom-designed furnishings from Italy. Relax in a 450-square-foot Garden View room, where you’ll enjoy lovely vistas of meticulously manicured and landscaped grounds. Portofino Bay Hotel’s Standard Rooms offer spacious bathrooms featuring marble-topped counters with dual sinks plus a large tub and shower. Complimentary wireless internet and a flat-panel TV make your stay even more comfortable. Order room service and bask in the posh comforts of your room before taking a stroll on the bayfront piazza.
  • Two (2) queen beds
  • Sleeps up to four (4) guests (five (5) with a rollaway - additional fees apply)
  • Mobility-accessible room with roll-in shower
Retail From
$608
Rates (excl tax)

Club Level Rooms1 Room

Additional Details
Indulge in additional amenities like exclusive access to the Portofino Club Lounge, personal concierge service, and other special perks when you stay in a Club Level Deluxe Room or Suite.

Portofino Club Lounge Amenities and Benefits:
  • Access to the 3,500-square-foot lounge located off the main lobby daily from 7 AM - 10 PM
  • Complimentary coffee, assorted teas, and soft drinks throughout the day
  • Continental breakfast served each morning from 7 AM - 10:30 AM
  • Hot and cold hors d'oeuvres and complimentary beer and wine served daily from 5 PM - 7 PM
  • "Something Sweet" each night from 8 PM - 9:30 PM
  • Personal concierge services
  • TV viewing area and board games lending library
View Photos + Amenities

Portofino Club Room

When you upgrade to a Club Level Room, you’ll feel transported to a luxurious European getaway as you enjoy all the luxury of spectacular Italian touches, special Club Level perks, and 490 spacious square feet. Enjoy the finest in European hospitality and serene surroundings when you upgrade to a Club Level room and get extra perks like personal concierge service and access to the Portofino Club Lounge, offering complimentary beverages, continental breakfast, and evening hors d’oeuvres.
  • One (1) king or two (2) queen beds
  • Sleeps up to four (4) guests (may require a rollaway - additional fees apply)
Retail From
$803
Rates (excl tax)

Suites1 Room

Additional Details
Experience the best of Portofino with suites ranging from 650 to 2,725 square feet. Despicable Me Kids' Suites offer a special Minion-themed bedroom for the little ones.
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Despicable Me Kids Suite

These renovated Kids Suites capture the excitement and playfulness of Gru’s Laboratory. With a standard king bedroom for the adults, plus a separate room for the kids, there's a total of 650–675 square feet. The children's room opens only into the adults' room, not into the hallway, and invites little ones to sleep like Margo, Edith, and Agnes in custom-designed missile beds with Minion-inspired bedding complete with Gru’s scarf, plus a separate closet and television. Your children will love the view and the appointments in the delightfully charming Minion-themed kids' suites. Parents have privacy in a beautiful master bedroom. Wireless internet and a flat panel TV come standard to make your stay even more comfortable.
  • One (1) king and two (2) twin beds
  • Sleeps up to four (4) guests (five (5) with a rollaway - additional fees apply)
Retail From
$1,157
Rates (excl tax)
FROG FAMILY REVIEW
Universal's Loews Portofino Bay Hotel*

What we love

  • The crème de la crème of the Universal Orlando Resort Tickets hotels
  • Multiple pools, including the main Beach Pool area, which offers a sandy beach, smaller children's pool, two hot tubs, and colorful cabanas
  • Universal Express Unlimited ride access benefit
  • One (1) hour Early Park Admission to Universal Studios Florida Tickets or Universal Islands of Adventure Tickets
  • Water taxi to Universal CityWalk Tickets and the theme parks
  • A more secluded pool on the hotel's east side
  • Musicians stroll along the Harbor Piazza each evening during Muscia della Notte
  • On select nights, guests and non-guests alike can enjoy wine tastings, gourmet food samples, and jazz at the Harbor Piazza for an additional fee
  • Multiple shopping options including those offering fine Italian clothing, gifts, artwork, souvenirs, and more
  • Despicable Me-themed kids' suites offer 2 twin beds
  • Standard rooms with 2 queen beds can sleep up to 5 guests with a rollaway
  • Hotel boasts nine restaurants and lounges, including a gelateria and a full-service Starbucks

Keep in Mind

  • World-class amenities make Portofino Bay the most expensive hotel on the property
  • While Loews Portofino Bay Hotel at Universal Orlando offers more rooms, navigating the oversized property can be confusing
  • Families coming to and from the theme park are as welcomed as those dressed to the nines, which you will see, especially in the evenings
  • A handful of rooms include balconies, which can be requested (but are not guaranteed)
  • You must be at least 21 years of age to make a reservation at any Universal Orlando Resort Tickets hotel
  • Hotel charges $31 per night plus tax for self-parking
  • Hotel charges $40 per night plus tax for valet parking

Notable Facts

  • The Mandara Spa is open to all Universal Orlando Resort Tickets hotel guests
  • The hotel's theme was suggested by Steven Spielberg, who was consulting on Universal Islands of Adventure Tickets at the time
  • The Harbor Piazza recreates the famed fishing village of Portofino, Italy
  • Awarded a AAA Four Diamond Award for Overall Resort from 2000 – 2016
  • Loews Portofino Bay Hotel is a certified member of the Florida Green Lodging program which recognizes hotels that focus on reducing waste, conserving natural resources, and preventing pollution by using cost-saving “green” practices

Frog Family Tips

  • Walk to the parks or take a shuttle bus in inclement weather because the water taxis don't run when there is lightning
  • Take advantage of pool hopping to the other Universal Orlando Resort Tickets — you can use your room key to charge food and drinks!
  • Book a Bay View room for spectacular views of the Piazza, particularly at night (request the West Wing to be closest to the water taxis)
  • Request a room close to dining or the pools (Beach Pool for the tadpoles) if that is a preference 
  • Book Despicable Me suites early — there are only 18 of them!
  • Try your hand at some Bocce Ball on the court near the Villa Pool
  • Your room key serves as your Universal Express Unlimited™ Pass and is valid from check-in until the theme parks close on the day of your departure so be sure to keep it once you check out if you're planning for more park time

Best For

  • Families who want a refined, luxury experience with many amenities, Universal Express Unlimited ride access benefit and other theme park benefits

*The views and opinions expressed here are those of Undercover Tourist.

Universal's Loews Portofino Bay Hotel Information

Enjoy the beauty, charm, and romance of an escape inspired by the famed seaside village of Portofino, Italy. Here, perfectly appointed rooms and suites welcome you home each day. Tasty outdoor cafes and a serene harbor invite you to explore the colorful piazza. A short stroll from the harbor, three amazing pools offer every level of relaxation. A soothing spa promises blissful renewal. Every day and night, stylish lounges let you unwind and incredible restaurants treat you with deliciously delightful culinary tours of Italy. This is truly la dolce vita—the sweet life.

Universal Orlando hotel guests get more ride time, more free time, and more family time every day of their vacation. It couldn’t be easier. Staying with Universal is the best way to experience all the destination has to offer.

Plus, hotel guests receive exclusive theme park benefits including:

  • Get To The Fun Faster With Free Universal Express Unlimited* and skip the regular lines at most popular attractions in Universal Studios Florida and Universal’s Islands of Adventure.
  • Early Park Admission† to Universal’s Volcano Bay, Universal Studios Florida, or Universal's Islands of Adventure up to one (1) hour before the park opens.
  • Complimentary Transportation± t the theme parks and Universal CityWalk
  • Resort-Wide Charging Privileges with your room key
  • Complimentary Delivery Of Merchandise purchased throughout the resort to your hotel
Want to learn more about other Universal properties? Compare all Universal properties here.

Universal elements and all related indicia TM & © 2021 Universal Studios. All rights reserved.

*Requires theme park admission. Valid at Universal Studios Florida and Universal’s Islands of Adventure. Not valid at Universal’s Volcano Bay or at Hagrid’s Magical Creatures Motorbike Adventure™ and Pteranodon Flyers at Islands of Adventure. Excludes separately ticketed events. Park-to-Park admission required to board the Hogwarts™ Express. Benefit valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Available during normal theme park operating hours only. Additional restrictions may apply and benefits are subject to change without notice.

^Based on average price of a 2-Park Universal Express Unlimited pass ranging between $99.99 and $379.99.

†Requires theme park admission. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening to either Universal Studios Florida or Universal’s Islands of Adventure as determined by Universal Orlando. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening for Universal’s Volcano Bay. Valid at select attractions at each park. Attractions are subject to substitutions without notice. Additional restrictions may apply.

±Water Taxis, Shuttle Buses, and Walking Paths are available at Loews Portofino Bay Hotel, Hard Rock Hotel®, Loews Royal Pacific Resort, and Loews Sapphire Falls Resort. Shuttle Buses and Walking Paths are available at Universal Cabana Bay Beach Resort and Universal’s Aventura Hotel. Shuttle Buses are available at Universal’s Endless Summer Resort – Surfside Inn and Suites & Dockside Inn and Suites. Water Taxi not available for transportation to Universal’s Volcano Bay.


Universal's Loews Portofino Bay Hotel Refurbishments

Please pardon occasional bustling activity as the Italian village is refreshed and updates are made to the façade of Universal's Loews Portofino Bay Hotel from now through December 2024. Every effort is being made to limit guest impact to ensure you have a delightful stay. Thank you for your understanding and the hotel staff looks forward to welcoming you to La Dolce Vita!

Universal Studios Florida (0.65mi)

Bus 10 min

Walk 10 min

Boat 7 min

Universal Islands of Adventure (1.02mi)

Bus 10 min

Walk 10 min

Boat 7 min

Universal Volcano Bay (1.48mi)

Bus 20 min

Walk 30 min

 

Universal's Loews Portofino Bay Hotel Amenities

General:

  • Check-in: 4:00 p.m.
  • Check-out: 11:00 a.m.
  • 750 guest rooms including 45 suites
  • Full-service business center
  • ATM/cash machine on-site
  • Non-smoking property
  • Facilities for disabled guests
  • Elevator/lift
  • Tours/sightseeing desk
  • Universal Orlando Attraction Ticket Center
  • Four (4) gift and retail shops
  • Free Wi-Fi in guest rooms and public areas
  • Minimum age for booking and check-in with valid ID: 21 years of age or older
  • Pets allowed*

Room Amenities:

  • Complimentary Wi-Fi access in each guest room and most common areas of the hotel
  • 300-thread-count, 100% cotton bed linens
  • Complimentary turndown service upon request
  • Separate bath and vanity
  • Dual sinks available in most guest rooms
  • Cotton signature bathrobes
  • 100% combed and ringspun cotton terry towels
  • Julien Farel skin and body care products
  • Hair dryer
  • Makeup mirror
  • Flat-panel television with HD channels
  • On-Demand, in-room movies and video check-out (fees apply)
  • iHome clock radio with docking station
  • In-room safe
  • Iron and ironing board
  • Keurig coffee maker with coffee and assorted teas
  • Mini refrigerator
  • Microwaves: $15 plus tax per day (subject to availability and limited to one per room)
  • Smart room technology for automated heating and air conditioning
  • Three telephones—bedside, desk and bathroom—each with dual voice lines, data port and voicemail
  • Complimentary pack and plays (subject to availability)
  • Rollaway/extra beds: $35 plus tax per night (subject to availability and limited to one per room)
  • Connecting/adjoining rooms available
  • An additional charge of $45 per extra adult applies for more than 2 adult guests per room. Maximum occupancies may require a rollaway at $35 per day (plus tax)
Recreation at Loews Portofino Bay Hotel at Universal Orlando:
  • Three themed swimming pools - The Beach Pool, The Villa Pool and the Hillside Pool
    • The Beach Pool - lively pool featuring a Roman aqueduct-themed water slide, a sandy beach, adjacent children’s pool, two Jacuzzis and three colorful beach cabanas
    • The Villa Pool - serene pool with private cabana rentals and upgraded lounge chairs
    • The Hillside Pool - quiet pool off the east wing offering a bit more privacy
  • Poolside activities - ping-pong tournaments, water balloon tosses, pool basketball, hula hoop contests, bocce ball and arts and crafts
  • Game room
  • Harbor Piazza - charming shops and restaurants area with waterfront views and old-world charm
  • Mandara Spa - spa offering massages, facials, steam and sauna facilities and more (fees apply)
  • Complimentary fitness center
  • Walking and jogging paths
  • Nightly Musica della Notte - A musical celebration capturing the romance and charm of Italy at sunset (weather permitting)
  • Harbor Nights at Harbor Piazza - wine and food sampling with live music (fees apply)

Dining at Loews Portofino Bay Hotel at Universal Orlando:

  • Five (5) Restaurants, one (1) bar, two (2) cafés and one (1) dessert Shop
  • Mama Della’s Ristorante™ – Enjoy traditional Italian specialties while strolling musicians serenade you tableside
  • Bice Ristorante – An exquisite culinary voyage right to the heart of Italy
  • Trattoria del Porto™ – The festivals celebrated in the Italian countryside create the background for diverse regional cuisine, delicious antipasti and tempting desserts
  • Sal’s Market Deli – Enjoy a sensational assortment of Italian meats, cheeses, antipasto, fresh fruit, salads and brick oven pizzas
  • The Thirsty Fish™ – A friendly harborside Italian wine bar
  • Splendido Bar & Grill – Casual poolside eatery serving burgers and light specialties
  • Gelateria - Gelato shop with artisan gelato, delectable milkshakes, smoothies, biscotti and more
  • Starbucks® – Cafe features the exquisite Starbucks Reserve® coffees
  • Room Service - available 24 hours from the comfort of your hotel room
Transportation:
  • Complimentary shuttle bus and water taxi transportation to the hub at Universal CityWalk for access to Universal Studios Florida and Universal’s Islands of Adventure
  • Dedicated bus route connects the Premier hotels to Universal’s Volcano Bay water theme park
  • Walking paths connect the Premier hotels to Universal CityWalk, Universal Studios Florida, Universal’s Islands of Adventure and the other Universal hotels.
  • Self-parking: $31 plus tax per night, per vehicle
  • Valet parking: $40 plus tax per night, per vehicle
Front Desk Services:
  • 24-hour front desk
  • Express check out
  • Currency exchange
  • Mail services
  • Package handling (fees apply)
  • Luggage/baggage storage
  • Full-service concierge
  • Bell staff/porter
  • On-call amenities
Cleaning Services:
  • Daily housekeeping
  • Laundry services (fees apply)
  • Dry cleaning, including same-day service (fees apply)
*Pet Policy:
  • $100 pet fee per room
  • No more than two pets per room
  • Proof of up-to-date vaccinations required at check-in
  • You'll receive a pet bowl and tag, welcome treat and pet-info at check-in
  • Dogs may be walked in designated places
  • Dogs are not allowed at pool, lounge or restaurant areas
  • Should your pet’s behavior result in guest complaints, you may be asked to board your pet in an outside shelter
  • A pet policy will be presented at check-in for guest signature
  • Club Level rooms do not participate in this program

General Universal Orlando Resort Benefits

Theme Park Benefits at Loews Portofino Bay Hotel at Universal Orlando:

  • Get More Rides, More Often - When you stay at Loews Portofino Bay Hotel, you'll receive free* Universal Express Unlimited™ to skip the regular lines at participating rides and attractions at Universal Studios Florida™ and Universal's Islands of Adventure™, including The Amazing Adventures of Spider-Man®, Despicable Me Minion Mayhem™ and now The Wizarding World of Harry Potter™. That's a value of $164^ per person, per day. Valid theme park admission required.
  • Early Park Admission* - Enjoy Early Park Admission* to Universal’s Volcano Bay, Universal Studios Florida, or Universal's Islands of Adventure up to one (1) hour prior to park opening (valid theme park admission required).
  • Fun, Free, And Easy Transportation - Waterways, roads, and walking paths connect this Premier resort hotel to Universal Studios Florida™, Universal's Islands of Adventure™, and Universal CityWalk™. Guests of Premier and Preferred hotels can get around easily with complimentary water taxis and shuttle services. Universal's Volcano Bay™ is accessible only by complimentary shuttle.
  • Priority Seating At Restaurants - Just for being our guest, you’ll receive priority seating at select restaurants throughout Universal Orlando Resort™.
  • More Than Just A Room Key - Stay with us and get resort-wide charging privileges using your room key card.
  • Shopping Made Simple - Be carefree and carry-free when you shop at select stores in Universal’s theme parks and CityWalk. We’ll deliver your purchases directly to your hotel, free of charge.


*Requires theme park admission. Valid only at participating rides and attractions in Universal Studios Florida and Universal’s Islands of Adventure. Not valid at Universal’s Volcano Bay. Excludes separately ticketed events. Park-to-Park admission required to board the Hogwarts™ Express. Benefit valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Available during normal theme park operating hours only. Additional restrictions may apply and benefits are subject to change without notice.

^Based on average price of a 2-Park Universal Express Unlimited™ pass ranging between $99.99 and $379.99.

† Requires theme park admission. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening to one (1) Universal Orlando™ theme park: Universal Studios Florida™, Universal’s Islands of Adventure™ or Universal’s Volcano Bay™ as determined by Universal Orlando™. Valid at select attractions at each park. Attractions are subject to substitutions without notice. Additional restrictions may apply.

All hotels at Universal Orlando™ are compliant with ADA (Americans with Disabilities Act) guidelines in specially equipped guest rooms, and restaurants are wheelchair accessible.

Accessibility Features:

  • Closed-caption television
  • Closets with rods 48-inch high
  • Doors with peepholes three-feet, six-inches (3'6") from the floor
  • Entry doors are 36-inchs wide
  • Roll-in shower stall with adjustable shower head, or combination shower and tub with adjustable shower head, tub seat and hand bar
  • Smoke detector with light
  • Toilets with a hand bar

Sight And Hearing Impaired Features:

  • All entrances to individual guest rooms include the room number in braille
  • Hearing Impaired Kits (that include a TDD relay service) are available from the front desk for use in any guest room

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