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Great customer service! I contacted them about how I was not able to get on the website only through Facebook and I was referred to (Nate) he quickly fixed the problem. I am pleased and happy with the customer service and would highly recommend Undercover Tourist to anyone :)) -A.H.
You must print and bring your E-Ticket and a valid photo ID matching the name on the E-Ticket to one of the redemption centers listed to receive your Miami and the Keys Explorer Pass. This E-Ticket will be required in exchange for the passes and therefore must be printed in advance, and surrendered at the time of pickup.
The Miami and the Keys Explorer Pass® is the best choice for maximum savings and flexibility. Save up to 40% off retail prices on admission to the number of attractions purchased. Choose from over 25 attractions, including Miami Seaquarium, Jungle Island, Duck Tours South Beach, Lion Country Safari, and more. Valid for 30 days.
365-day return policy - 95% of the item(s) order amount will be refunded back to you. Yup, we are friendly frogs. The 5% fee will cover the handling and processing fees associated with accepting payment and fulfilling the order. The E-Tickets must be unused and unsigned. Expired tickets, or any E-Ticket not currently sold on this site, are non-refundable. Please contact our customer service team so we can give you instructions to make the process run smoothly.
E-Ticket is valid for 1 year from purchase date. Pass expires 30 days after first use.
Upgrades: Please do so at the attraction/guest services window.
Other Changes: Please contact Undercover Tourist with your order number and details of the change requested to determine if amendments are possible.
YOU MUST PRINT AND BRING THIS E-TICKET TO A REDEMPTION CENTER TO RECEIVE YOUR GO CITY CARDS. THIS E-TICKET WILL BE REQUIRED IN EXCHANGE FOR THE CARDS AND THEREFORE MUST BE PRINTED IN ADVANCE AND SURRENDERED AT THE TIME OF PICKUP.
Booked and Payable by InsiderGuide.com, LLC dba Undercover Tourist.
Or call 1 (800) 846-1302 (USA)
1 (386) 239-8624 (Worldwide)
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