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» UK Freephone: 0800 032 2926
» Worldwide: +1 866 629 1914
Customer Service - 24/7 (including holidays)
- View your reservation
- Cancel your reservation
- How do I reserve my room?
- Is it safe to use my credit card?
- What credit card types are accepted for guarantee/deposit?
- My credit card number is correct, but the hotel is not accepting it. Why?
- What do the star ratings mean?
- Can I specify where I would like my room located (preferred floor, next to pool, etc.)?
- Is the room rate per person or per night?
- What about the special discounts?
- I should receive a discounted rate. How do I get this?
- Is there a waiting list for sold out hotels?