If you have any comments about our service, .
Recommended by the The Unofficial Guide to Walt Disney World 2009.
June 23, 2009
As a travel professional, I appreciated your prompt and efficient service ... the discounts were nice a well.
June 22, 2009
Thank you
June 22, 2009
Hi Thank you for sending us our tickets so promptly.
June 21, 2009
You are absolutely wonderful!!!
June 20, 2009
I want to thank you for providing a great product at a great price.
June 17, 2009
Thank you again this year for your wonderful customer service. I've used your company for the last 3 years in a row for our attraction tickets & I cannot believe how consistently efficent you have been! Well done & thank you so much for the fantastic, super speedy customer service. I only ordered my tickets on Mon, its now Wed & I have them in my hand & I live all the way away in Ireland. That's a quality service. Keep up the good work. All the best
June 15, 2009
i know that this email is really late but the summer of 08 was a blast and my family has you guys to thank. we purchased a multi park package that gave us access to all of the main parks in Orlando and gave me the piece of mind and flexibility in schedule. Your service was top of the heap. I sit at my computer now planning a big multi family excursion back to Orlando next summer and thought of no one else for our park ticket.
June 15, 2009
We purchased Disney World tickets from you in April and we were very pleased with your service and the price.
June 12, 2009
Good Afternoon, Just wanted to say thankyou for a fantastic service you have provided. I only ordered my tickets after 2pm on wednesday and they have come today (friday). Will definately use you company again. Kind regards
June 10, 2009
Thank you, we can't wait. Have a good day.
June 10, 2009
You guys have a great service! Thanks again for your assistance.
June 10, 2009
Many thanks for your very prompt response
June 9, 2009
Thank you
June 9, 2009
Wow, great service. Received my tickets in 2 days. Thanks
June 5, 2009
THANKS AGAIN. I will recommend you to all I know who are planning a vacation to Orlando.
June 5, 2009
Thanks, we have recieved the tickets today, great service Regards.
June 4, 2009
Two weeks ago we ordered our Disneytickets and Orlandoflextickets for our holiday in August. Today we received the tickets on our adress in The Netherlands. GREAT service, thanks!
June 3, 2009
I can't say thank you enough, not only for the expedient service, but for your attention to detail and care for your customers!! We just completed our third order from this company, have never been anything but pleased and have recommended you to friends who have gone on to use your services, and were pleased as well! We will be repeat customers as long as this company stays in business!! Thank you!
June 3, 2009
Thank you for your prompt responce. Thank you so much.
June 2, 2009
THANK YOU FOR YOUR SPEEDY RESPONSE AND DELIVERY OF MY TICKETS. I WILL BE SURE TO SUPPORT UNDERCOVERTOURIST IN THE FUTURE. BY THE WAY, I LIKE YOUR NAME.
June 2, 2009
thanks for getting back to me so quickly (and for being so honest).
June 2, 2009
Thanks so much for all your help! I love your services! I use y'all every time we go to Disney World
June 2, 2009
Thank you very much, both parcels were recieved today. Regards
June 2, 2009
tickets arrived this morning - they are all ok - thanks for a very quick and reliable service. Thanks
June 1, 2009
However, none of his help would have mattered if your company did not keep such thorough records. Your employee had the fax sent in less than 10 minutes, and I cannot tell you enough how thankful I am for your helpful, speedy, and thorough customer service saved our trip! Thanks - you've found a permanent customer. I sent feedback to Disney about this issue, praising the Guest Relations cast member and I mentioned your company's name. When I find a company that goes above and beyond, I tell everyone! Thanks again!!!
June 1, 2009
thanks for your quick reply.
June 1, 2009
thank you so much
June 1, 2009
Thank you so much for the lightning fast delivery of our Disney tickets. We will definetely keep you in mind for any future ticket needs!!
May 31, 2009
Thank you for the wonderful customer service.
May 29, 2009
Thank you!! looking forward to buying tickets again someday!!
May 28, 2009
To Under cover tourist, I order some tickets from you Monday and got a e-mail the very next day that my tickets had been shipped, I had them in my hand by Thursday. I go to Orlando every two year but never have used your service before. I must say I am very very happy with the easiness of your service and your website. I will be telling all my friends about your web site and service. We are all Fla. Junkie and travel lot. Will be using your service again. Many Thank
May 28, 2009
Wow that's great, thanks for letting me know. Kind regards
May 27, 2009
Fantastic and efficient service. Got tickets at will call with no trouble. Will order from you again. Thanks!
May 25, 2009
Wow you guys are awesome! Happy Memorial Day to you and yours :-)
May 25, 2009
Thanks!
May 24, 2009
Thank you so much for the prompt reply. That is very reassuring to know, we are still hoping to get to Florida this year all going well. Thanks again.
May 24, 2009
Thanks looking forward to it already
May 22, 2009
Thank you for the tickets which I received by post today.
May 22, 2009
Thank you for shipping them out today.
May 22, 2009
Got it, thanks.
May 20, 2009
Thank you SO MUCH!!!!!! I truly appreciate your help - you are awesome!!! Have a fantastic day!!
May 19, 2009
Hello!! Thank you so much for your help!
May 18, 2009
So easy to order and you had our ticket here fast!! Thanks for great customer service!!!!!!
May 16, 2009
I already received my tickets! Thanks for your fast response!
May 10, 2009
Thanks again.
May 8, 2009
Thanks for the quick delivery and great price on the 3 day park hopper passes for Walt Disney World. The tickets were ordered just before we went to Florida and we got them on time for a wonderful vacation. Thank you for a wonderful vacation!
May 8, 2009
thank you for your help. i look forward to buying my tickets fron you
May 6, 2009
Your site is the best as well as your prices. I made an order last minute and the tickets were delivered to my home with in 48 hours. 7 of us (5 adults and 2 children) were able to enjoy our Disney tickets and we used the money we saved to upgrade for a day at Typhoon Lagoon. I had to call to make sure I would receive my tickets before I left and I was reassured by the most pleasant woman that everything would be fine. She was absolutely right. I can't imagine going to another site for tickets. Your customer service is A-one too.
May 6, 2009
Thank you for the tickets received today.
May 6, 2009
Great!! Thank you for your help!! I will definitely recommend your company to my friends!!
May 3, 2009
Thank you for being so nice and thoughtful.
May 3, 2009
Thanks...you have been helpful.
May 3, 2009
Thank you so much! We are so looking forward to our trip, thanks for the great deals. We will be sure to refer you onto anyone we know travelling to Disney World. Cheers
April 30, 2009
Hi guys, Just a note to say many thanks as I received the passes in the mail yesterday. Thanks a million, I'll definitely recommend you again =) Best regards
April 29, 2009
I wanted to say thank you for your assistance in correcting the mistake I made when placing my order. I ordered a Disney World child's ticket instead of an adult ticket and did not realize my mistake until the tickets arrived. It was wonderful of you to allow me to return the incorrect ticket and replace it. Thank you for such wonderful customer service and I will continue to tell my friends how impressed I am with Undercover Tourist. Thank you
April 27, 2009
Great service, friendly, and SUPER fast shipping. Thanks for everything!!
April 27, 2009
Hello! First, we've purchased from you a number of times - always terrific service and the best prices anywhere!
April 24, 2009
Undercover Tourist, We place an order for 9 tickets. It came so fast! We had our tickets in less than a week. I am so excited to go on our Disney vacation! I will recommend you guys to everyone. Fast and efficient! Reliable!
April 24, 2009
Many thanks for this. Regards
April 23, 2009
Hi thank you for your wonderful service.
April 22, 2009
You have a great operation! I highly recommend your service to everyone. Good prices and fast service!
April 21, 2009
We received our Disney tickets today, thank you so much for your prompt attention.
April 21, 2009
Excellent prices, service and super FAST shipping! Will spread the word! Thanks a million!
April 18, 2009
Thanks so much!!
April 14, 2009
Thank you so much for your help with my mistake. i really appreciate you straightening it out so quickly and apologize for making extra work for you! Great customer service :)
April 11, 2009
Just wanted to send a quick thank-you to your service. We received our tickets in record time, and amazed at how easy the process was. Nothing like making sure your prepared when you hit Disney. Will definately recommend your service to future friends and family that travel south. Thanks again.
April 8, 2009
Just received our Disneyworld Tickets by Regular mail - Ordered 28 March , Received 7 April. 10 days to Australia was within your timeframe specified. Excellent service. Looking forward to our stay 30 June-7 July in Orlando
April 8, 2009
thanks
April 6, 2009
WOW - What a great experience - a web site that is easy to use - NO HIDDEN FEE'S, EXCELLENT PRICES and WARP SPEED SHIPPING! All around a great experience. Don't let other sites fool you - these folks INCLUDE sales taxes and all other fee's in the price they quote - THAT MAKES THEM THE BEST DEAL HANDS DOWN. We have great discount program where I work (ticketsatwork) and Undercover still beat them by 25 dollars on the same tickets - that might not sound like a lot but it'll pay for meal while on vacation or perhaps a go-kart ride on one of the local tracks for my son and I ......... Great to do business with and they will be my #1 choice for tickets in the future!!
April 6, 2009
thank you!
April 4, 2009
I want to thank you for the fast service. This is the third time I have ordered tickets from you. Your staff is courteous and very helpful. I will recommend your services to anyone needing tickets to the Florida attractions. Also, you have loyal customer for all future trips.
March 31, 2009
That is great! Thanks
March 31, 2009
Thank you!
March 31, 2009
Great thanks
March 30, 2009
The tickets worked out great. Thank you so much! I am so glad I found out about you guys!!!
March 30, 2009
Thanks for the quick service and great prices. Our tickets arrived as promised and we had a great trip!
March 28, 2009
We received our order super quickly and less expensive than I could find anywhere else. The tickets worked great and we had a wonderful time! Thanks!!
March 28, 2009
Thank you very much for your answer. Thank you so so much again
March 28, 2009
Thank you so much!
March 25, 2009
I just wanted to thank you for the wonderful service by your company. The tickets I ordered were delivered to me very quickly; the communication was effective and polite; and the customer service rep I talked with was very helpful and knowledgeable. Keep up the good work. It was a pleasure doing business with you. I will definitely use your services again and recommend you to others.
March 25, 2009
Just wanted to thank you for the great service and the wonderful price. I checked around and you have the best price by far. I will definitely be recommending you to all WDW fans. Thanks again
March 25, 2009
HI, I wanted to say thank you, first of all, for the fast shipment of my tickets! I can't wait to go! Thank you, in advance, for all your help! I look forward to using your company again in the future.
March 24, 2009
I ordered our MYW tickets on the 19th and they arrived today, the 24th. This will be our first trip to Disney, but hopefully not our last. I will look forward to referring people to your site and using your service again in the future!
March 24, 2009
Thank you very much for your excellent customer service team and policies. I made the mistake of leaving our tickets at home. I called your customer service line and they e-mailed me the ticket numbers and cover letter that allowed me to go to guest relations at Epcot and get new tickets issued. You saved my trip as the family was not too happy about the forgotten tickets. I will wholeheartedly recommend you to my friends who plan on visiting Orlando! Thank you Undercovertourist.com!!! Best Regards,
March 24, 2009
Thank you for this very quick reply.
March 24, 2009
Hi Xxxx, Thank you so much for taking care of this. It is because of excellent customer service like this and your great reputation that will make me use UT for all future purchases. Thanks again
March 19, 2009
Thanks. I was amazed at your service. I order on Monday and received my tickets on Thursday. I just wished I had ordered my Sea World tickets through you. I ordered them over a week ago and I am still waiting for them to be processed. I will recommend you to anyone who is going to Disney World.
March 19, 2009
Our first time doing business with your company and can state that we are completely satisfied with your service our tickets to DisneyWorld arrived promptly and we will be a repeat custumer in the future Thank You
March 18, 2009
Thank you very much, Xxxx! Regards,
March 17, 2009
Thank you so much!
March 16, 2009
Thank you that is very kind of you.
March 16, 2009
I received my package already! Thank you so much for your help. Great service and I will be sure to tell all my friends about you.
March 16, 2009
Thank you!!
March 16, 2009
Thank you for your response.
March 13, 2009
Received them. Thanks
March 11, 2009
they came today and they are the right tickets, thanks so much for the fast service!
March 11, 2009
Hi, We just received our tickets to Disney and Kennidy Space Center. I just wanted to say thanks for the fast delivery and to confirm our travel dates with us. Great service!
March 6, 2009
Thanks.
March 6, 2009
Thank you so much for your great service. I ordered my tickets on Monday and Thursday they were in my mailbox. I love that they were real tickets. We saw several parties get up to the gates only to be directed to the will call because they had vouchers for tickets not real tickets. I would have been very sad to sacrifice park time in the will call line. I will definitely tell people to use your site. We had a great trip. Thanks again for your help!
March 3, 2009
Thank you so much for accepting the change from the original order and for processing the order so quickly! Your business is the best. I appreciate it!
February 27, 2009
Thank you SO much, Xxxx......Really appreciate it. Many Thanks
February 24, 2009
This is perhaps the fifth time I have purchased tickets from you guys. I was referred from a wonderful site. What I like about your service, besides the price, is the constant stream of communication from you to me. Continue the good work. Thanks Again
February 17, 2009
Hi, I just want to say thank you for the fast delivery of our Walt Disney World Magic Your Way ticket! We really appreciate it! We will definitely use you again the next time we need tickets! Kind Regards
February 16, 2009
I wanted to say a big thank you! I bought our tickets from Undercover Tourist and I somehow dropped my daughters ticket once inside Animal Kingdom Park. After a couple of hours I went to customer service and asked them what could be done and we were late for a lunch reservation for Rainforest Café. They looked at the other 3 tickets I had and after about 10 minutes they told me that they were unable to figure out the adult ticket number for my daughter and told me that there was nothing they could do unless the ticket was turned in. I told them we had reservations at Rainforest Café and we were meeting relatives. They told me that my daughter would have to purchase another ticket to get back in (since Rainforest Café is outside the ticket area). I was in a panic because we still had 5 days left on the ticket. I went to Rainforest Café while my daughter waited inside customer service. I asked my wife if she had the package that our tickets came in and she did. I called the Undercover Tourist number on the sheet and told the representative for them that I lost a ticket. She was so great, she told me to walk back over to customer service and give them the ticket number that she gave me over the phone and she would get on the phone with them if needed and assured me that this would get resolved. Within 10 seconds of getting back into customer service I had a new ticket in my hand for my daughter!!!! THANK YOU SO MUCH!!!!!!
February 15, 2009
OMG !!! Got our passes and I am SO PSYCHED now. I was surprised how fast they came, too. Great price, great service (I called with some payment questions) and overall thrilled with your site. Thank You for making the magic a bit more affordable.
February 6, 2009
Thank you very much!
February 5, 2009
Thank you so much.
February 1, 2009
Hello, I ordered and received (thanks!) 4 day MYW with 3 days free Disney World tickets.
January 30, 2009
I would just like to say "Thank You"! It is always a pleasure dealing with this company. I have been buying my tickets thru you for several years now and never have any problems. I just ordered this ticket this morning and already shipped. Super customer service. I recommend everyone to buy their tickets from you.
January 27, 2009
Thank you very much for the pixie dust.Regards
January 23, 2009
Thank you SO much for helping to get the ticket refunded. If I ever need tickets again you can be sure I will use UCT. We are so excited as we leave for WDW a week from Sunday with our 4 grandchildren. I will love watching them have fun and being a kid again myself! It's not often you find someone who will go out of their way to try to satisfy a customer but you went above and beyond. Thank you again. Sincerely
January 23, 2009
Dear all, Thank you so much for the fast resolution of my issue. I am truly impressed with your customer service. Kind regards
January 14, 2009
Thanks for your help
January 13, 2009
Thank you for your timeliness. Please proceed with the order. Also, if you can send me a final email to confirm the oreder was placed, I would greatly appreciate it. Thanks again
January 9, 2009
THANK YOU...you have a customer for life with this type of service! Have a good weekend and agusn thanks.
January 8, 2009
I ordered my tickets on Monday and they arrived today - thank you for your prompt service!!
January 8, 2009
To the Undercover Tourist agents- I just wanted to write and compliment you on your outstanding customer service. I placed an online ticket order on Monday, 1/5. I got a personal phone call the next morning from one of your agents- she asked about when I needed the tickets. I explained that I needed them before the guaranteed 10 business day shipping date, but didn't specify rush shipping because I had ordered from UT before and the tickets always came very quickly. We decided that the tickets would be sent by standard shipping, and I was given assurances that even if they did not come in time for our trip, UT would take care of me. Forward to today (only 3 days after I placed the internet order). I went to the mailbox, and there were my tickets from UT. A truly impressive turnaround time! I knew I could count on UT to get my tickets to me, but I never expected to see the envelope this soon. Just another reason I recommend UT to everyone I know who will be going to WDW. Thanks for all you do. In business today, it is rare to come across a company that does what they promise, much less go above and beyond. You guys have my business for life! Thanks again,
January 8, 2009
Thank you! You made my day!
January 7, 2009
Thanks very much
January 2, 2009
Thank you so much for your quick action on this.
December 22, 2008
Great! Thanks, Xxxx - I just put the order through.
December 22, 2008
Thank You
December 13, 2008
Hi! We take our ticket purchase's very seriously, partly because of the expense and mostly because of the fun that's wrapped up in each one. This is our 3rd or 4th experience with you. We absolutely love your service, guarantee, and all things the way you do your business. Thank you so much!
December 11, 2008
I first wanted to compliment you on your fantastic service. I ordered tickets from your website last week and received them within days. Someone called to confirm that my mailing and billing addresses are different, which I appreciate. Thank you!
December 8, 2008
OK! Thanks for your quick response!!
December 8, 2008
thanks
November 27, 2008
Thank you
November 24, 2008
Thank you so much!
November 17, 2008
WOW! That was fast! I got my ticket today Monday and I just ordered them on Friday! and it only cost me $5 to get them here that fast and you definately saved me more than that on my tickets! Thsnks so much for the help!
November 17, 2008
THANK YOU!!
November 17, 2008
It's nice to know I have this option and just an additional reason I'll continue doing business with your company. I'll be in touch if I end up wanting to do a return. Thanks
November 17, 2008
Thank you for excellent customer service. I really appreciate it and will continue to order from your company in the future!
November 12, 2008
Thanks. my tickets arrived for disney world. going through you was very easy and convenient
November 11, 2008
Thanks for your help.
November 10, 2008
Thank you for your assistance!
November 10, 2008
Thanks, I appreciate this. Thanks so much.
November 6, 2008
Thank you very much.
November 4, 2008
Thank you !!!! I truly appreciate it.
November 4, 2008
Thank you SO much. My daughter's Dad will be home on leave from Iraq during that time ..... .Thank you again ..... I will definitely book with your company for any future vacation needs.
November 4, 2008
Thank you!
November 2, 2008
Dear UCT, Thank you so much!! You guys are such a pleasure to work with. I have already booked next year's Thanksgiving camping at DisneyWorld and I will certainly use your company to buy all of our tickets then too. I always get them through you. Have a great day and week.
October 30, 2008
Thanks for the quick response! I have bought several Disney World passes from UndercoverTourist and have had great customer service. I will be sure to recommend your service to others in the future. Thanks!
October 30, 2008
Oh thank you!!!
October 30, 2008
I received my order this morning. It was a pleasure doing business with Undercover Tourist. Thank you so much!!!
October 28, 2008
Thanks for the fast response!
October 14, 2008
Thank you!
October 11, 2008
Thank you for getting back to me. I do recommend your company to anyone planning to visit Walt Disney World.
October 7, 2008
With much thanks
October 2, 2008
Hi - Just wanted to send a thank you for the speedy service we received. I ordered our tickets on Tuesday, and they arrived in the mail Thursday. It was great to have them in hand so quickly and save so much money (we were even able to get more days at the park through your company than if we'd bought the tickets there). What a great service! We'll be recommending you to all our friends.
October 2, 2008
Hi - Just wanted to send a thank you for the speedy service we received. I ordered our tickets on Tuesday, and they arrived in the mail Thursday. It was great to have them in hand so quickly and save so much money (we were even able to get more days at the park through your company than if we'd bought the tickets there). What a great service! We'll be recommending you to all our friends.
September 30, 2008
Hi, I just wanted to say thank you. I ordered my tickets Monday am and received them by priority express Tuesday am. That's great service considering we live on the other side of the continent in Canada.
September 29, 2008
Thank you for the prompt response.
September 28, 2008
many thanks
September 25, 2008
Hi guys, thanks for your service. I just ordered 5 MYW passes for WDW
September 24, 2008
Thank you for your help
September 19, 2008
My family had a wonderful vacation. Thank you again for helping to correct my error. Next year, we will be sure to contact you, when we are planning our trips.
September 18, 2008
Thank you
September 15, 2008
Thank you for your help!
September 15, 2008
Thank you for all you help in this matter. Our vacation was wonderful!!
September 13, 2008
Just wanted to say thanks for the tickets and to say how impressed I was with the speed we got the tickets-I ordered them on Monday and I received them on Friday and they were perfect----THANKS AGAIN
September 12, 2008
I 'misplaced' my family tickets (8 Adult, 1 Child) after returning from our last Disney World trip February, 2008. They were non-expiring with 4 days and 6 water park admissions remaining. I was distraught, to say the very least. Today my husband suggested that I contact you to see if you still had the ticket numbers. I called immediately and spoke with Xxxxxx, one of your representatives. She was very pleasant to talk to and took care of my problem quickly and efficiently. Within 10 minutes she had checked the files and had faxed the ticket numbers to me. I believe I thanked her ten times (or more) in my utter happiness and relief. Please give Xxxxx a big pat on the back and kudos from me. Thank you one more time.
September 12, 2008
Dear Undercover Tourist, Again, I would like to thank you for your excellent customer service.
September 12, 2008
Thanks for your prompt reply.
September 11, 2008
Thanks for you help, I am overwhelmed with all of this planning!
September 8, 2008
Thanks for all you help.
August 27, 2008
I appreciate it and will continue to use your service for our Disney tickets.
August 25, 2008
All I can say is "What a great service." This was the first time I had utilized Undercover Tourist. I will definitely recommend your service to others who maybe travelling to the Orlando area in the future. Have a great day
August 14, 2008
I just wanted to thank you for your prompt service. I received our Disney tickets today and the order was exactly what I ordered. I have already told some friends about your great service. I will not hesitate to contact you in the future for other tickets. Thanks again
August 7, 2008
You have done your company proud and I will definitely make sure that we have a great trip!!! Rest assured, we will tell anyone who wants to buy tickets for Orlando about your web site, so that they can save money and get all the tickets they need in one place. Thanks again for all your help and will drop you a line when we arrange our next trip to Florida. Very best regards
August 6, 2008
Thanks for your speedy responses. I now have one less thing to worry about. Regards.
August 6, 2008
Thank you so much for your prompt reply
August 5, 2008
Thanks.
August 4, 2008
Thank you that is good to know.
August 3, 2008
Hi, I just wanted to say Thanks for an incredible deal on our Disney park passes. Your shipping time was also amazing. I will definitely be referring people to your website. Thanks again
August 2, 2008
Thanks XXxx...your fast response is why I will continue to be a customer and recommend you to everyone I know.
August 2, 2008
Wow, your service is fast! Although we aren't planning another trip to Walt Disney World for several years, we wanted to beat the impending price increase by ordering our tickets a few days ago. We were surprised that we got them so quickly. I am cautious about purchasing Disney tickets over the internet. I was impressed with your return policy and how the tickets were packaged when they arrived, so I will definitely recommend you to others. Now we can't wait to go! Thank you again for your prompt service.
August 2, 2008
I purchased my tickets at the beginning of this week. I used Undercover Tourist as the seller of the tickets. I can happily say that this was a delightful experience. Not only was I able to secure a special discount. When I had a question about splitting the sale of the tickets, the Undercover Tourist Rep was extremely helpful. To top it off, I was a little insecure that my tickets would not arrive prior to my departure to Disney World and lo and behold! The tickets arrived inside one week. This was truly a magical experience and I will use Undercover Tourist again and recommend it to my friends. Best and thank your for your continued efforts.
August 2, 2008
Thank you for your prompt response
July 28, 2008
WOW!!! That was fast! Thank you so much for the prompt handling of my ticket order! I ordered on Thursday and got them in this morning's mail! So much for “snail” mail!! And yes, they are the tickets I ordered, so all is well!
July 21, 2008
Hi, I just received my order on Saturday July 19th. I am very impress with the fast convenient and economical service your company offers. I am a Disney Vacation Club member and I will be sure to tell others about your service. Thanks Again
July 11, 2008
I ordered tickets form you in 06 for use in 07. Great service good prices I was very pleased with the results.
July 2, 2008
Just wanted to give a quick thanks and let everyone know how great you guys were to work with. I appreciate the good service and would and have recommended you to family/friends. Again thanks for your great service.
July 2, 2008
Just wanted to give a quick thanks and let everyone know how great you guys were to work with. I appreciate the good service and would and have recommended you to family/friends. Again thanks for your great service.
July 1, 2008
Thanks so much for the quick response. Unfortunately, Yahoo sends a lot of my reply emails to spam. My husband can't wait to go!
July 1, 2008
Thank you so much for your assistance. I respect the kind manner in which you have helped me with this problem and understand why you are so highly regarded and recommended. I will make sure to continue recommending your services whenever guests seek to purchase tickets on their own. Again, thank you for your assistance.
June 29, 2008
Your site was easy to use and the delivery was extremely quick. Thank you
June 24, 2008
Thank You Very Much
June 23, 2008
Thanks for answering my questions. We will definitely be ordering our tickets via your website. Thanks, again!
June 17, 2008
thank you
June 16, 2008
We were planning our trip to Disney World and I was comparing prices from alot of places your prices were the best by far. I received the tickets quickly also. Thanks again for the service you offer. I will definitely use you again.
June 11, 2008
Hello. I just wanted to let you know I just ordered our 4 tickets. Thank You again,
June 11, 2008
Thanks, we got our tickets today!! Thanks for the great service,
June 9, 2008
Thanks so much!
June 5, 2008
We bought 4 10-day never expire, water park and more, park hopper tickets to Disneyworld and we were TRHILLED with the service AND the price! We traveled in September 07 and the tickets worked great! We've traveled to Disneyworld several times before and knew we'd go again so my advice to everyone is to buy these tickets that never expire. It's an investment but you can't beat this price! PLUS, we have seen the Disney ticket prices rise endlessly in the last 10 years so I can't stress enough what a wise investment these are if you know you'll be going back. Thanks for awesome service!
June 3, 2008
Thank you so much, what a great service-- if you need a testimonial let me know since this is a life saver since I was really worried that we lost all that money as well as the chance to enjoy the parks!!
May 30, 2008
I just wanted to thank you for your quick service. My wife order two tickets yesterday morning (5/29), and specified 2 business day delivery. We were both shocked and surprised when they arrived this morning around 10am! Thanks again, and we look forward to doing business with you again in the future. Also, we'll be sure to recommend you to our friends as well as The unofficial guide to Walt Disney World!
May 28, 2008
Thanks so much for the great deal. We saved about $45 on tickets for our family of four through your deal with them, which we will no doubt spend on mouse ears, mouse-eared shaped ice cream treats, and snow globes with mouse ears (they're bound to have them) on the first day of our trip. ? Thanks again!
May 28, 2008
Hi, I had to let you know how great it was buying tickets from your company! Xxxxxxx is amazing - great service, information, directions on how to use your site and checked that we had done everything correctly when I called back. I will not hesitate to use your site again and will be recommending it to everyone I talk to from now on! Thanks again,
May 22, 2008
thank you very much have a nice day i referred this site to a few friends of mine i like very much your offers :)
May 22, 2008
Thank you so much! I wanted to let you know that it is Wed. the 21st and I received my tickets in the mail today! And I'm in California - that was fast!!! Thank you for the prompt service!!!!
May 21, 2008
Thank you!!!!
May 20, 2008
Also, I just wanted to let your company know that you've got some wonderful employees - Xxxxxxx was VERY helpful! Thanks
May 20, 2008
Thanks for the info. regarding the copies, I'm glad I purchased thru your site. Thanks for the kind words.
May 20, 2008
I have just received my order and once again thank you for your terrific service. Thanks for your help.
May 19, 2008
Hello thank you so much for your help I will do that and I must tell you with all the planning I did for our trip to FL your company was by far the easy and most reliable company I worked with. I was alittle skeptical about doing something threw the internet and not knowing much about your company but the whole process was wonderful everything showed up on time and correct. I will defiantely use your company again. THanks
May 16, 2008
Thank you
May 15, 2008
I ordered 3 10 day parkhopper no expiration tickets Monday night. I received them today. WOW, what service!!! The tickets got here almost before the charge hit the credit card. Thanks a million (dreams) for the great customer service.
May 14, 2008
I wish I remembered her name but I'd like to commend your very helpful agent. She walked me through ordering my tickets on line this morning and was extremely patient and kind. She is a real asset to your company. Sincerely
May 13, 2008
Hi, Thanks for providing such a great service.
May 6, 2008
Wow!! Thanks for a quick and simple transaction. Tax included and free shipping makes your site so easy to understand. I must have checked four or five online competitors and many times had to go through several steps just to see the grand total after tax and shipping. Next time I know right where to go for the best price. Thanks,
May 5, 2008
Thank you so much for all of your time and help with my stuation. I hope to be using Undercover Tourist again soon for our next trip :) Thanks again
May 5, 2008
Bless you! I am so thankful that you were able to do this and really appreciate your quick response and helpfulness. You are a lifesaver and made my day! ? Please have a wonderful day and I will definitely recommend your company to others because of your exceptional customer service! Thanks again,
May 5, 2008
Thanks
May 4, 2008
Hi, We've bought Disney tickets from your company several times and have always been quite satisfied with service, price and customer service. Thanks for everything! We recently bought 6 day Magic Your Way base tickets from you (4 days plus 2 days free). Thanks!
May 4, 2008
Hi there, thanks for the speedy reply. The tickets were received on Wednesday. Thanks again
May 2, 2008
Hi Xxxx, Thanks for the info. Im glad I asked before I bought them. I reckon I will find a hopper then. Thanks!!
April 30, 2008
I ordered our Disney World passes online from Undercover Tourist. I received the best price and was very excited. That took a lot of stress off my shoulders and was far more than I expected. Undercover Tickets went above and beyond and we will always recommend and use them in the future. Thanks Undercover Tourist and Lila for making our trip start off magical!!!!
April 27, 2008
Just wanted to say thanks! We got our Disney tickets in 4 days! I will recommend you to my friends when they go to disney!
April 12, 2008
I was very impressed by the price and service of Undercover Tourist. Thanks for working with XXXXXxxx. They have good reason to recommend you!
April 8, 2008
Thanks again!
April 3, 2008
Wanted to drop a quick note thanking you for a wonderful experience. Not only did we get a great deal and prompt delivery of our Disney World tickets --you helped us out immensely when we forgot the tickets at home!! After a good deal of panic we called you and a very friendly and helpful customer service person (I believe her name was Xxxxxx) reassured us that all was not lost and faxed us a copy of our tickets. It turns out Disney World is very good about helping people cancel and replace lost tickets but having the copies (and the information on what to do with them) made it very easy and impressed the Disney World gate agent. Thanks for everything--we're recommending your site to all of our friends!
April 3, 2008
Thank you for awesome service ...fast and exact! I ordered WDW tickets for my entire family and was a little nervous to order online. I was expecting to get them by April 11th and they were here by March 31st!! 12 days early! They are packaged nicely with clear instructions about what to do if something is not right with your order. I will definitely seek out this company again for tickets and will recommend to others! Thanks!
April 3, 2008
Thanks!
April 1, 2008
I have been very happy with your services and excellent prices.
March 31, 2008
Thanks for the great service. Look forward to using you again.
March 31, 2008
Thanks very much for the prompt reply-that's great news. We will be definitely in contact in the next few months to purchase our tickets.
March 31, 2008
Thank you UndercoverTourist! We really appreciate the call from XxXxx today to make sure credit card fraud was not being used. The extra effort is greaty appreciated! Sincerely,
March 29, 2008
Thanks Xxxxx! You're SO helpful!!
March 28, 2008
Hi Xxxx - thank you so much for your help. I have went ahead and purchased the ticket and will be awaiting your call. Thanks,
March 27, 2008
Thank you for getting back to me so quickly and for giving me the credit. I really appreciate it. Undercover Tourist is a great company that I will continue to use. We can't wait to get to Florida!!! Sincerely,
March 27, 2008
Thank you :) Have a good day,
March 26, 2008
Thank you so much for your help. We purchased our WDW tickets through you last year and are very impressed with your customer service ! We will highly recommend you to our family and friends.
March 24, 2008
I just receive my 6-day park hopper in the mail (THANK YOU!). Thanks much!
March 24, 2008
So easy.. fast delivery. Thank you so much. We can't wait to go to Disney World. I will recommend you guys to all my friends and family. Again, thank you so much.
March 23, 2008
Hi, I just wanted to THANK YOU!!! Just received the Disney tickets!! Thank goodness I heard about you! You made things so easy!!!!
March 17, 2008
Thank you so much I will continue to recommend your wonderful company to everyone!!!
March 17, 2008
Xxxx, Thank you so much!!! I will tell everyone that I know who is going to Disneyworld to use your service!! Thanks again for such a great company with great service :) Sincerely,
March 12, 2008
Hello! I just placed an online order with you all. It was so easy. I really appreciated speaking with Xxxxxxx on the phone earlier today, and how she helped clarify the delivery options with me. As I placed the order, Thank you for all of your help thus far!!
March 12, 2008
Thank you very much... we are looking forward to it!
March 11, 2008
Just a quick note to thank you for the awesome service that we received in purchasing our Disney World ticket through Undercover Tourist. I am so impressed at how quickly our order was processed and how quickly we received our tickets. Thank you for the great service and UNBEATABLE prices!!
March 11, 2008
Hi, I just sent you my order conformation. Thank you for everything. I really appreciate it. Take care,
March 10, 2008
Just wanted to say a BIG THANK YOU!!! I got the Disney tickets I wanted for a great price, and, after ordering express shipping, got them in only 2 days!!! You guys are great!!! I know when we go again we will definitely be using Undercover Tourist!
February 29, 2008
Hello, Recently I received our tickets in very good time. I understand they are tickets, not vouchers. Thanks for a great website, excellent prices, and fast delivery.
February 25, 2008
Hi, Wow! I got my park hopper tickets for WDW in less than a week!!! I was so thrilled to see them, Sincerely
February 25, 2008
A HUGE thank you to everyone for such warm and friendly service. I have never ordered tickets online before and was very apprehensive about it. Such a great deal on the tickets, and super fast delivery. I will recommend you to everyone!! Thank you a million times over! I can't wait to get to the parks!!!! Sincerely
February 25, 2008
Hey you guys are great! I had read about you on Xxxxxxxx.com as well as a couple of other sources and was still slightly hesitant to trust you, the deal seem to good. A 6 day pass for the cost of a 3 day pass. Right up to the point of walking in the gate there was that sligt tinge of doubt "would these tickets really work?" But they worked all was fine and haveing six days of park tickets as opposed to three or four, really changed our trip by giving the flexibilty to go to the parks for partial days and not worry about things like the weather or what have you. You guys provide a great service thanks again.
February 21, 2008
Just wanted to drop a quick note to follow up on our telephone conversation earlier today. I would like to take this opportunity to thank you and your organization for speedily fulfilling my order of Disney park tickets. I placed the order on Sunday 17 February via the internet (your site made it very easy and seamless to order and receive a confirmation), and the tickets arrived today (21 Feb) via priority mail.....in ample time for our planned excursion. This is the first time I have used UnderCover Tourist. The ticket ordering was easy, delivery was timely as promised, the order was processed accurately, pricing structure was competitive, and your pleasantness and customer service orientation on the phone was pleasingly welcome. Many thanks to you and your colleagues at UnderCover Tourist for your outstanding service. I will be pleased to engage your services again in future, as well as recommend your Firm to family, associates and friends. Kindest regards.
February 19, 2008
Hello, Just wanted to say Thank you for the great service, once again. I just ordered and received my tickets and really appreicate the great pricing along with excellent service. In the past I purchased my tickets elsewhere and never received the quick and accurate service i receive from you. I always recommend your site to everyone. Keep up the great work! Regards
February 15, 2008
I would just like to thank you for coming through for us during our recent February, 2008 vacation to Disney. At the gate to Animal Kingdom, our oldest daughter realized that she had "lost" her ticket. After frantically checking with security at the baggage check and going to Customer Relations, who said they could do nothing for us, we went back to the car hoping that your contact information was there. I found your number, called Customer service, who assured me that we would be helped and reassured me with a calming voice. We went back to Customer Relations and with them speaking from our phone to you, we were immediately reissued her lost ticket!! Yeah!
February 5, 2008
I just wanted to thank you for your incredible prices and service. We purchased a couple of WDW passes from you and not only were your prices the best (even better than our AAA), shipping was super quick. However, I really, really, really appreciate that you were able to help when I couldn't find our tickets I had put "someplace safe until our vacation." Your rep's kind voice on the phone and quick fax of the photocopies of our tickets worked perfectly when I went to guest services to get new passes issued. The even funnier part of it is that the Cast Member said to hang onto the fax, "Just incase." I joked with him that he expected us to lose them again! And then, sure enough, my mother who was traveling with us lost her ticket in MGM less than 2 hours later. I could not believe it, but your fax saved the day yet againThanks so much for your help. Kind regards
February 4, 2008
Dear Under Cover Tourist We could not be happier with the service that you have provided. Super fast, accurate and smooth transaction. Tickets arrived quickly, all the way to Canada. I highly recommend your service and will definitely utilize your services in the future. Thanks so much.
January 4, 2008
Hello, I just returned from a 6 day trip to Walt Disney World. I bought tickets through you and just wanted to tell you how happy I was with the level of customer service I received. You see, I left my tickets in NC and didn't realize it until I had driven 6 hours and was almost in Flordia! I was sooo upset, but had to wait until the next morning to talk with someone. I thought (for a split second) of turning around and going back to get them as we were supposted to be in Magic Kingdom the next day at noon. Well, I left a message (that probably sounded like I had lost my mind) and waited until the next morning. I called Xxxxxx answered the phone. She let me know that she had gotten my message and it was very simple to take care of. She found my tickets, faxed them to me where I had stopped and told me what to do. I did exactly as she said and it truely was NO BIG DEAL! I just wanted to let you know that it really made my vacation not to have to deal with such a big headache. Thanks so much and many, many thanks to Xxxxxx! Sincerely
January 4, 2008
Just would like to say thanks to Xxxxxx the customer service rep who assisted us in recovering our lost Disney tickets. She was professional, courteous and helpful. Great site and great customer service. I will recommend this site to my friends. Thanks,
January 29, 2008
Thank you very much for your help. I'll be returning to Disney in the fall, hopefully and I will certainly be using you guys for my future trips. Your customer service has been outstanding and I will spread the word to my other Disney fans.
January 28, 2008
I just received my Disney World Tickets in the mail. Thank you for the fast service!
January 9, 2008
Thank you for all your help. I found this site and fully intend to use you in the future (as well as letting others know too. Once again, thank you for all of your help. My husband will be sooo surprised!! :)
January 4, 2008
Our tickets arrived this morning, 1/04, in record time. They are perfect and we thank you very much.
