Customer Reviews 2013
If you have any comments about our service, .
Recommended by the The Unofficial Guide to Walt Disney World 2012.
April 15, 2013
So far so good, never been on an easier website to navigate. Rang before ordering to check if non expiration was still available and the lady who answered my call was so helpful. A massive thank you to undercover tourist and ill keep you updated once the tickets arrive.
April 13, 2013
This is the third year in the row that our family has purchased Orlando, Florida attraction tickets through undercovertourist.com. We always save more money versus buying the attraction tickets directly from the original websites. Undercovertourist.com tickets are so much more convenient because the tax is already included and the shipping is free which allows no room for any hidden fees at checkout. The extra money goes a long way for our family of 7, seeing how everything is so expensive when paying for a vacation nowadays. Thanks a lot undercovertourist.com! The Oakleys
April 10, 2013
I was shocked to have ordered my tickets on Sunday and got them on Tuesday. Wow-great service. Thank you so much. Pat
April 5, 2013
Thank you, got our tickets today!!! Yea!!! You do a great job! Dorothy R
April 3, 2013
I needed additional days added to my tickets, and after talking to Kelly I was able to do that with NO problems at all. I truly appreciate the kindness and quick response. I love love love this site. Thank you so much for the help, Heather J
April 3, 2013
This is my fourth time buying tickets from you guys. One less thing to worry about because it is so easy and reliable. Website is easy to navigate and my tickets always arrive without issue! Now if I could get my kids to not fight over who gets what character on their ticket…. Thanks! Nicole
March 28, 2013
I have used you all for about 7 years now for all of my disney world trips! The ticket prices are amazing, reliable and always arrive extra early. Nothing but SATISFIED!!!!!!
March 25, 2013
This is the 4th time I have used Undercover Tourist to purchase tickets. On every occasion my order has been sent without the slightest issue on any level, in a very timely manner, all the way to Australia. As somewhat of a "local authority" on Disney World and Universal in Florida, I always point people to Undercover Tourist for their ticket needs. Thank you again for your expert service. Regards, Lyn B
March 25, 2013
Of course you always have the best price and this current sale is even better. Have always our tickets in a timely manner and the order has always been right. Have I overused the word 'always'?
March 23, 2013
Thank you for your services. We ordered our tickets and requested sent via courier to Canada (AB) and received them in less than 24 hours. Fabulous. Will recommend to others.
March 19, 2013
Our happiness was drastically improved because of your apps! thank you for creating them!!
March 14, 2013
I have to say it was a refreshing experience using your web site... Going to your site was a breeze. I read, clicked and filled out the appropriate info, and magically it all worked beautifully. Applause! Can't wait to get the most reasonably priced tickets that I've found online in the mail. Sincerely, Aimee H
March 13, 2013
Thank you so much! I really appreciate all your help. The tickets have arrived and are safely tucked away in a firesafe box until July! Amy
March 9, 2013
You are awesome! Thanks for the great customer service! I always buy my tickets from your co; great prices and outstanding customer service! Thanks again!
March 9, 2013
Had a good experience ordering my Disney Tickets, Thank you. Muriel S.
March 7, 2013
I just wanted to say thank you for your great service with the tickets I purchased a couple weeks ago. They were delivered so quickly and way before the estimated delivery date. I have to admit I was a little worried since I have never ordered from you before, but I was wrong and will continue to use your service every year! Thanks so much! Kristina B.
March 7, 2013
Thank you so much for promptly giving me the information. Sharon
March 6, 2013
We are planning a trip to WDW in June with our grandchildren. This was the first time I used your site. I made several errors in my order and had to cancel twice in the same day before I actually got it right. Your staff was so patient and helpful. Your site is helping to take all the stress out of our trip planning. I will continue to use your service and recommend it to others. Thank you for everything. Sue W.
March 1, 2013
Thank you very much for your service. Tickets came fast, on time and brand new. Thank you so much. Im very excited. I have recommended to alot of people. I received exactly what i ordered.
February 28, 2013
I have used your service for years. You, like Disney, always exceed expectations. Delivery is always better than you promise, never a problem with the tickets, and your price is the best I've found. Hope to continue to buy from you for years to come!
February 27, 2013
This is the second time that we have used you service. Last year we booked Universal Studios through you and were amazed at your prices... Thank you for making Disney and Universal affordable for our family. If not for your prices, we wouldn't have been able to let the children experience this. Sincerely, Edward and Amanda
February 21, 2013
For the second year in a row we have bought our WDW tickets from you and again we had a wonderful experience. Last year we picked up in Orlando but this year we had plenty of time and are using the mail delivery. I am sure that based on past performance we will have excellent service and as a bonus, we saved money! Thanks Leap!
February 21, 2013
We are repeat customers to Undercovertourist!! The first time it was so close to our trip we elected the store pickup and had absolutely no problems! This time we are having the tickets shipped to us. We love dealing with Undercovertourist. The service is outstanding... My kids also love the website and the ride videos. We will definitely continue to visit and use Undercovertourist for years to come.
February 20, 2013
YOU DO A GREAT JOB. FROM THE TIME WE ORDERED THE TICKETS TO WHEN WE USED THEM. FAST DELIVERY SERVICE..EXCELLENT STAFF..EVERYTHING WAS JUST AS YOU SAID. WE HIGHLY RECOMMEND YOU TO ALL OUR FRIENDS AND RELATIVES. WE WILL BE USING YOU AGAIN IN THE FUTURE.
February 18, 2013
Just wanted to say a massive thank you for getting our tickets sent to us so promptly. This is the first time we have used undercover tourist and we will definately be using you again. We have reccomended you to family who are visiting florida in Aug so expect their order soon! Many thanks once again.
February 17, 2013
Thank you for making this a simple and an effective means of purchasing on line with confidence. Foster and Johnson Family
February 16, 2013
This is the fourth time we've used your service- the time savings, money savings cannot be underestimated. I am a notoriously terrible waiter in line and to not have to spend that extra 10-15 minutes in a ticket line is well with it. The money savings allow a family of four to spend that extra on souvenirs or food. Thank you for your apps too- they've allowed us to avoid over-crowded attractions and go at better times. We've used you for not only Disney but also Universal, oh the convenience! Thanks again for your service!
February 14, 2013
Thank you for alleviating my concerns. I appreciate your quick and attentive response. All companies should be like yours. Thank you again....Esther
February 12, 2013
I just wanted to take a moment and thank you for making my purchase of WDW tickets so easy and cheap. You even called us to make sure it was ok to have our tickets mailed to a different address than our billing address which I thought was really nice since most companies now don't really care as long as they get paid! We received our tickets after only 4 business days which was much quicker than I expected. I We will definitely buy our tickets from undercover tourist in the future.....thank you for great service!!!!
February 5, 2013
Ordered our tickets only 5 days ago....and they arrived today!! Brilliant service and very quick delivery, at a very good price! We look forward to using them now...only 7 weeks to go. Thank you Lana xxx.
February 2, 2013
This is the third time we have used you for WDW tickets and we will be back! I recommend your site to everyone going to the major Florida attractions. It is easy, no hassle, and less expensive. How could you lose? Thank you for your great service!
February 1, 2013
Thank you for your excellent and efficient customer service. Your staff is wonderful. Our tickets arrived in 4 days with regular delivery to Canada! We are so excited for our trip! Undercover Tourist saved us an hour of lineups to purchase tickets at the entrance of Disney! We have the rest of our family ordering from here as well now :)
February 1, 2013
I was running out of the office, and remembered that "order Disney Tickets" was on my list for today! With my car running (it was -25 degrees this morning,) - I was able to order, pay for, and confirm my purchase under 2 minutes! We're soon off to Walt Disney World, and my car hasn't even warmed up! I have been ordering through Undercover Tourist for quite a few years and they are absolutely 100% 'on' every time! Thank you for your exceptionally great service in a day when it's rare to have good service! - Vicki
January 31, 2013
I think you take names out, right? This one was to XXXXXX. I can't believe the service you have given me! Really, I am speechless! I have been crazy and problematic, yet you have been completely accommodating and patient every step of the way. Your example of superior customer service has taught me a lot. I can't believe my good fortune! My gratitude is immeasurable! Thank you and I hope you are treated as well someday! Best regards, Denise
January 29, 2013
Thank you for the great service. We ordered tickets for Disney and Seaworld. They were delivered promptly. We also rented our car through you. The price was less than anywhere else we checked. The car was ready and the transaction was easier and faster than we have experienced before. I will definitely use your service in the future and will refer you to friends. Thank you, Lynn
January 29, 2013
Hello Leap! Thank you once again for helping to make our Disney/Universal vacation a little smoother. It is so exciting when the envelope arrives in the mail and enclosed are REAL tickets. The kids love to see what character will be on their ticket and happily swap to get what they hoped for. Even if the ticket gets lost once we are in the park, the employees are happy to replace it because we bought from reputable people. You are doing a great job making peoples memories brighter.
January 25, 2013
We just ordered our Disney park tickets this morning. We bought 2 using one bank card and another ticket using a different card, so we had two separate orders. We also had to do express shipping due to time. We were so grateful when you called and said you combined the orders and only charged us for one order. We will tell everyone about your wonderful service!!! So glad we found Undercover Tourist!!
January 25, 2013
I just wanted to thank you for the fantastic service your provide. I have used your company multiple times over the years to purchase our family Disney tickets. This year we are adding Universal into the mix and have not been disappointed with the customer service you provide. This is the ONLY place we would but multiple day tickets. I do not hesitate to recommend Undercover Tourist to anyone needing tickets. Thank you!
January 24, 2013
Will definitely use Undercover Tourist for any of our trips to Florida and share the company with my friends and colleagues. Traci
January 23, 2013
Thanks Undercover Tourist for a great trip! I heard about your site through a coworker that spoke very highly of you. You have the lowest prices to be found. I purchased tickets and picked them up at the UPS store with no problems!!! We also used your app, which worked out awesome! We will definitely be using your services again and will be recommending you to all my friends and family!! Thanks Again! Jennifer
January 22, 2013
I recently ordered tickets from your website and couldn't have been happier! We ordered to Canada and was worried we might not get the tickets before we left. So we ordered express priority to Canada, the quote was 3 business days. The tickets showed up in 1. It was fantastic. The tickets are perfect and I couldn't be happier with the customer service and prices. I will recommend and use your services in the future! Sincerely, Amanda
January 18, 2013
I just want to thank you for your great service and options... I have used you multiple times and have always gotten quick results and no problems! I also use your free app for touring and to see what is happening when I am not there-kind of makes me feel like I am there. Thank you and keep up the great job! Sincerely, Colleen
January 17, 2013
Thank you for outstanding service. Not only did I receive great attention when booking a Richard Petty Experience as a Christmas gift for my husband in December, I also just received credit (posted to my credit card) for the gift certificate I won during the sweepstakes last May. The process couldn't have been easier! Now I'm keeping my eye on the mail for our Disney tickets to arrive. Will definitely continue to recommend Undercover Tourist to friends and family. Thank you for making our vacation preparations (past, present and future) easier! Beth
January 15, 2013
I have purchased many times and also had my family purchase tickets. Great prices and fantastic service. J
January 13, 2013
Thank you for the excellent service, this was my first, but not my last, time using undercover tourist for passes to Walt Disney World, Received the tickets so fast I couldn't believe it. I will certainly be recommending you to my friends and family. Once again thanks. Claire
January 13, 2013
I was hesitating to request the tickets since my family vacation was two weeks ahead, but Im glad I did since tickets arrived in only 5 days. Great service and great prices! Thanks!
January 12, 2013
Just a note of thanks. I always order tickets from you and never disappointed. I need to purchase them slowly, due to their price, and your free shipping/handling is a real money saver.
January 8, 2013
Wow! You are fast! Thanks so much for the speedy response!
January 8, 2013
Hi! I just had to write in and tell you that I am a new customer and I am now a customer for life. I haven't used my tickets yet, so we'll see how that works out but I have travelled to WDW every year since I was 2 years old. I can't believe I have never used this service! I had a question before ordering and even on a Friday afternoon I received a quick response. Then, after placing the order on a Friday afternoon, I received a phone call Monday around noon asking if I found everything I needed. To my surprise, the tickets were in the mailbox that day! Amazing. I am in the customer service industry and a travel planner myself so I can tell you this is VERY unusual to find this level of service from a web-based company. ChEARS!!!
January 6, 2013
Well once again we used Undercover Tourist for our Tickets. Your prices & service are second to none. We received our tickets within a few days , much quicker than anticipated. We purchased from you before & never had any problems or issues with our tickets. I highly recommend Undercover Tourist. Dennis & Barbara
January 3, 2013
The customer service is excellent. Our tickets came promptly, and when we lost one during vacation customer service stayed on phone with us until a new ticket was issued at guest services in the magic kingdom.
January 2, 2013
I just want to thank Undercover Tourist for the top-notch service we received from your organization. We purchased many tickets to Disney and Universal theme parks from you recently. Since we were in a time crunch, we needed the tickets shipped to our home very quickly. The representative executed the order right away and made sure that we got the tickets on time. I was impressed by the personal service provided by her. I did check many other sources, including many other websites, before purchasing these tickets but the price offered by your company was very competitive and close the lowest. The purchase process through your website was painless. I highly recommend your company. Please keep up the good work. You are providing a very useful service to the tourists like us. You saved me from wasting time by standing in the long lines at the gate and pay higher price. Thanks again. Gulshan
December 31, 2012
Dear Sirs; I have been dealing with you folks for at least 12 plus years. Whenever we need Disney, Universal, Kennedy Space or SeaWorld tickets, I ALWAYS buy from you. You have the best prices, free mailing and authentic tickets. I recommend your business to all my friends and have heard only the same comments I have expressed. Thank you! Richard
December 27, 2012
Just wanted to tell you how impressed I was that I received a phone call as the shipping address was different from my billing address. Your agent was so polite when she asked if I had indeed placed the order. Your security checking is A++!!! Thanks again Teddy
December 23, 2012
Just wanted to tell you how much I love Under Cover Tourist. I have told all of my family and friends to use your sight. They too, use you every trip to Disney, Universal or Sea World. I have used you for a long time. Thank you for your courteous staff also.
December 20, 2012
Hi I just wanted to say what excellent service you provided with my recent order. The tickets for Disney and Universal arrived today less than a week after ordering them. I was able to track their progress from Florida which was a bit of fun. I was expecting them after christmas originally so it is great to have them well before. Thank you so much. Kevin
December 18, 2012
Thank You for the excellent customer service that you provide... I will be recommending you to friends and coworkers. Thanks again. Janet G.
December 17, 2012
This is the second time we used Undercover Tourist with excellent results. We will use your service every time going forward and I recommend you to everyone going to Florida!
December 16, 2012
Thank you for your assistance with my recent ticket purchase… Well, my tickets had arrived and were here completely! I will certainly recommend you to anyone headed to Disney (like my sister and her family of six in March)! Many thanks for your help and your patience .P.S.- we had a great trip with no ticket issues! Sincerely, Sandra
December 15, 2012
Thankyou so much for excellent service was taken by surprise at how quick we received tickets, ordered 12th received 15th thats what I call service will not hesitate to order from you again and recommend to all our family and friends Thanks Again Siobhan
December 12, 2012
You are the best. I had bought six tickets from you several months ago, before the Disney price increase, but now our son’s girlfriend is joining us. I was right at the 10 business day mark when I ordered on December 7th since we are leaving on December 22nd, but the ticket actually arrived on December 10th. Since December 7th was a Friday, Monday December 10th was effectively the next business day. Over the years we have bought over 20 tickets from you, and I cannot say enough about how great your service has been. Whenever we make Disney World reservations for in-laws and other friends using our DVC membership points we always recommend they get their tickets from you. Thanks again for your great service. Ken
December 10, 2012
I just want to send a quick note to thank all of you at undercovertourist.com for the ABSOLUTELY WONDERFUL customer service (and help!) I have ever received from a company. We purchased several Disney World tickets from you several months ago for our Thanksgiving week trip to the most magical place on earth!
December 10, 2012
THANK YOU ALL again for such a wonderful company and wonderful customer service. You have a customer for life!!! Deborah
December 8, 2012
Just wanted to give you a quick review. If this were eBay I'd say. 5 Stars. Will do business with again. Quick shipping and accurate description. But it's not so here ya go. We just loved the quick turn around on the tickets. We have a friend who is a cast member and her price wasn't too much less than just getting them from you maybe $100 or so but it was too much hassle getting them through her. When we were down there the UT app worked great. Green, red, and yellow days were very accurate. We also used magicstrollers.com that you recommended and the stroller was there when we got there. We got done a day early with the stroller and they even gave us a credit for the day. Thanks again for the help with everything! Will definitely recommend you all to anyone I know heading to Orlando. Thanks again, Marshall
December 5, 2012
I ordered for the first time with Undercover Tourist after looking up places to purchase discounted tickets, after reading a lot of very positive reviews in addition to the UCT website I decided that I was going to trust UCT with my tickets for my very first trip to Universal Studios. I'm driving down from Toronto so have planned a lot to ensure a perfect trip and Undercover Tourist just added that ease to my trip planning. I purchased my tickets on December 1st to ensure that I would receive my tickets before I leave on December 22nd. Considering that the Canada shipping does note that it takes a bit longer then United States I was super impressed when my tickets arrived in my mail TODAY!! It's only December 5th and since they were purchased on a Saturday that's amazing! I will most certainly be ordering tickets again for my next Orlando trip from UCT!! Thanks so much!!!
December 5, 2012
Hi, I'm writing this feedback to tell you that you rock. I'm from Egypt and I was extremely scared from booking the parks tickets for a party of 8 online. I booked tickets for Disney 3+ 1 free and universal and sea world I picket them from UPS store in Orlando ‚ The process was smooth, we had no problems what so ever whether with the payment, pick up or usage of the tickets, your customer service also rocks I called before traveling and they confirmed that the tickets were waiting for us at UPS your crowd calendar really helped and we went to most of the parks on green days which allowed us to take some of the best and most crowded rides ( 10 min wait) multiple times UNDERCOVER TOURIST you deserve a great review and at least 5 stars service, Simply YOU ROCK Nashwa
December 4, 2012
Undercover Tourist is completely AwEsOmE! We bought our 10 day family passes through UT. It was a great experience as we had another family member pick them up the next day for us. When we called to set up the pickup, the office staff was more than friendly and personable ‚ After the first ride I went to use my tickets for the fast pass. THEY WERE GONE! Lost already. Disney told me to wait until the end of the day and they would replace the tickets. I opted to go over to and begin the process. Thankfully I did. ‚ The first contact person handled everything to get the process started. I had no record of my tickets since I forgot to make a photo picture. IMPORTANT factor. I was transferred to XXX and she was so wonderful to go and obtain copies of my tickets and fax them to Disney for replacement. She went over and above to help me on a Saturday. She had a happy attitude and helped me with a smile (I could hear her smile J she actually joked with me and remember me from the previous day). I want to commend her and UT for the wonderful service and say I will use Undercover Tourist forever and recommend them to everyone. Thank you Undercover Tourist!!! Thank you, Kim B.
December 1, 2012
THANK YOU!! I've read about your wonderful customer service but tonight I witnessed it for myself!! Thank you for easing my mind!! Sincerely, Jan A.
November 26, 2012
I used you last time I bought our Orlando park tickets and it was so easy to do. It was great that tickets, not vouchers, arrived in plenty of time for our holiday. I always recommend you to anyone I know who's going to Orlando and here we are again, 2 years later, and it' the same easy process to get our tickets for our next trip. Many thanks, Edwina W.
November 20, 2012
I cannot thank you enough for how fast and perfect the transaction was to purchase my 7 day park hopper Disney World Ticket! I ordered my ticket on Monday and received on Friday ~ WOW ~ that is service!!! The price was also fantastic... Thank you!!! I will absolutely be back to purchase more tickets for next year as we are heading to both Universal Studios and Disney World ~ money I am saving I can do both parks in one vacation! Thank you so much, Monique P.
November 20, 2012
I ordered 3 Disney tickets from Undercover Tourist in October... Thank you very much Undercover Tourist for your great customer service, I will certainly be using your service again. Thanks again, Robert C.
November 20, 2012
I love the convenience of ordering my Disney tickets (at least once a year) from Undercover Tourist! We have used them several times and I recommend them to my friends. The staff is always knowledgeable and helpful... I will ALWAYS use Undercover Tourist for my Disney tix! Thanks! Teri S.
November 20, 2012
Terrific experience with Undercover Tourist! I left a voicemail message after hours. I received a call back 8:05am the next day with the information I needed. Thanks, Joni
November 19, 2012
I ordered my tickets last Wednesday and got them today (Monday)! I received a call immediately after I placed my order...the lady called me to confirm my address (because I had a different shipping and billing address) and she wanted to make sure the tickets went to the right place! So pleased with the service and very thankful for all of the extras that come with Undercover Tourist! We will definitely use them again the next time we visit Disney! Thanks again for all your help! Kacey A
November 19, 2012
Thank you so much for such a quick reply. You have answered my question. L. H.
November 14, 2012
My husband and I just returned from a 9-day trip to Disney for our anniversary. We got our park tickets through you and it was so easy. The tips you give are excellent! We love the phone app! It really helps you to figure out what to do and saves you time. Your website has already been forwarded to friends working on their Disney vacations! Keep up the great work! We look forward to using Undercover Tourist to plan future Disney vacations! Best, Julie
November 14, 2012
Just wanted to say a big "Thank You" to Xxxxx for helping us with our Disney World park tickets! I had to create 3 separate orders for our group, and she answered my questions and let me combine my shipping (since I was ordering them a little late in the game!). Thanks, again! Jen Quack Team Donald!
November 13, 2012
My Husband and I used your company to purchase our tickets for our Honeymoon to Disney World. Your website was easy to navigate and we received out tickets within just a few days. I have since recommended your company when speaking with others that are planning an Orlando trip‚ I let them know you are a "one stop shop" for attractions in Orlando!! I have had a number of friends come back and let me know they used you and were just as happy as I was!! Thank you for all you do to help make family vacations happen! Sandra
November 13, 2012
Thank you so much for the awesome service we received with Undercover Tourist. I ordered tickets for my upcoming trip to Walt Disney World in Florida through your website. It was incredibly straight foward and easy. I ordered my tickets on a Saturday and they arrived in 6 days and that was with shipping them to Canada! Lisa
November 11, 2012
Great!! Thank-you for the prompt response!
November 10, 2012
Thank you so much.... We can't wait.
November 9, 2012
Thank you so much Xxxxxx for getting back to me with this information so quickly - I thought I saw it somewhere that the attractions that were open would be heated, but couldn't find it again today. Chaverly
November 8, 2012
I wanted to write and say a big THANK YOU! If it hadn't been for you and upgrading my shipping to overnight for me, our Disney trip would have been ruined all thanks to my bank and Hurricane Sandy. When friends ask where I purchase my tickets, I tell them ONLY at Undercover Tourist! You have a customer for life!!!! Thanks you so much!!! Ronna S.
November 2, 2012
I will NOT go anywhere else for my attraction tickets. I always know that I am getting the best prices through you. Not only do you ship quickly, but all of my orders have been 100% accurate and any time I‚love had interaction with your customer service department they‚ love treated me as an extremely valued client. I always felt as though I was the only person in the world that mattered to them at that moment. Thank you very much for the service you provide- I will continue to send other customers your way :) karen
October 29, 2012
This was my first time booking with Undercover Tourist. I had lots of questions, so I called first. Each and every question was answered cheerfully and with great thought – even the tough ones! After I had all my answers, I searched all over the internet for better prices and found NONE!!! You are awesome! Thank you so much!!, Tina
October 28, 2012
You guys do a great job! This is our third time using your service and as always everything went perfect! I will always get my tickets from you guys for every Disney World trip we take. Thanks and keep up the good work! Bonifacio
October 26, 2012
Good evening, Today we received the tickets I ordered on October 16. Thank you for sending them this fast! We were surprised! Kind regards, Bettie
October 24, 2012
I ordered tickets for Universal, Sea World and Kennedy Space Center with 2-day delivery with no problems and outstanding service with FedEx tracking. Great prices and no issues whatsoever at the parks when using these tickets. I would highly recommend Under Cover Tourist to anyone! Thanks for making our trip so organized! We had a BLAST! Edna
October 23, 2012
That is absolutely the best service I have ever had. I could go on and on, but you should know that I had already picked up the tickets in Orlando when we learned we would not be using 4 of our tickets. I told my wife that we could make use of the “best refund policy”… Once I told her I had purchased the tickets from Undercover Tourist and she could find all the information on your website, everything was taken care of quickly and easily. I must say that it made our vacation infinitely more enjoyable and that you truly do have the most reasonable refund policy. I am happy to share my experience with other travelers and would ask what you think is the most influential place to post my comments. I can’t imagine why anyone would want to do business with anyone other than Undercover Tourist. Thank you again for your help with this and the helpful information you provide on your site. You are absolutely the best! Peter
October 23, 2012
You are great! Ana
October 23, 2012
OK. Thanks a lot for the prompt response.
October 23, 2012
I wanted to express our thanks on helping our vacation run smoothly. We purchased tickets (Disney & Universal) from you last month and they arrived very speedily! We just arrived back this Sunday after spending a wonderful week in the parks. We utilized your crowd calendar to plan our days and I would say they were pretty spot on with the exception of one day that was more crowded than I think expected, but we utilized our time well including using some of your touring tips. Thanks ever so much for for being part of our magical vacation. We've already recommended your site several times! Dawn
October 19, 2012
As an aside...we've been buying our Disney and Universal tickets from you guys for years! We absolutely love your company, and especially appreciate the great customer service you offer. We're happy customers now and hope to continue to be for years and years to come. Thanks again! Calvin
October 19, 2012
I sent you a thank you note about your hassle free tickets, but I forgot to mention your crowd calendar. We went to Disney World and Universal from Sep 24 - Oct 3 and used your crowd calendar to plan our days. You advice was amazing, and as a result, found very short lines and had a wonderful trip. Thank you for all of the services you provide to us seasoned travelers and to the newbies.
Nancy
October 19, 2012
I believe this is the third time we have used your company and I have recommended it to friends. Thank you for some peace of mind during a hectic vacation.
October 18, 2012
Really impressed - from clarity of website, through ease of ordering process, to speed of delivery - many thanks for a first class service Allan
October 16, 2012
Thank you for your great service and a special thank you to xxxxxx last week for saving me from myself. I left my Disney tickets at home, 700 miles away but tickets were replaced with speed and ease. I will always be a UT customer. Thanks again. Anthony
October 14, 2012
We just got back from Disney and want to thank you for this gem of a resource! The iphone app worked fantastic! Extra Kudos on the suggested attraction order on the “Skip the Lines” section that got us thru every attraction at Animal Kingdom by 1pm! Who does that???!!!! The extra FREE DAY tickets at Dinsey & Sea World ARE unbeatable (and without the almost inevitable time share pitches from snake oil sales people)!!! I don’t know how you guys pull that off!!! All the advice blogs and tabs were excellent from “scariest rides for kids” to “often overlooked attractions”! There’s no doubt, you’re going to spend $$$ and “waiting time” in Orlando! But that pill was sooo much easier to swallow knowing we were cutting both down to a minimum after educating ourselves on your site. Our Sincerest Gratitude!!! The Kociolek Falimy =)
October 13, 2012
Hi, Thanks for your prompt reply. I received the package on Saturday and the order was correct. I'm very happy with the service provided by undercovertourist.com and will be buying more tickets from you in the future. Thanks, Veronica
October 12, 2012
Dear UCT Just to let you know that my passes arrived last week, thanks again for your excellent service! Regards Jeroen
October 11, 2012
This is my first time using Undercover Tourist. I ordered my tickets on line at 10:30 AM MTN time, and they were delivered to my home the NEXT DAY by noon!!! I live in Western Canada so I was pretty surprised to see them so fast! Great service!
October 12, 2012
Thanks for excellent service and great prices! Also used your crowd calender app to choose park days, and it was spot on! I look forward to next years purchase.
October 12, 2012
I just wanted to thank you for the great service that I received from undercover tourist in June… Thank you again, I will be sure to purchase from you again for my next trip and I will definately tell others to check out your site! Emily
October 12, 2012
Thank you, today receive the universal tickets,great price and great service, it is my first buy and I am very satisfied, soon he will buy other tickets for relatives who go I Orlando in the trip and I will do it with you, since I am sure of his seriousness and service, thousand grace prompt we will carry again on business.:) feliz
October 12, 2012
Received both orders, good job. Keep up the good work guys.
October 11, 2012
I ordered our tickets a couple of days ago and am STUNNED that they already arrived today! Thank you!! N. Standing
October 11, 2012
We received our tickets from the USPS today and all seems fine to this point. So far I give Undercover Tourist a A+ for all the service they have provided. Brett (Plover, WI)
October 11, 2012
I love you. You guys are the best. Very helpful and quick now only if you offered more hotels and car rentals that would be awesome or better yet expand. Need better prices for cedar point… Well keep doing what you do best -Jessei from Detroit Michigan
October 11, 2012
Just a little note to let you know how much I love your products (I just bought a 10 day park hopper + ticket, second time) and the newsletter. I am the co-author with Bob Sehlinger of the Unofficial Guide to Walt Disney World with Kids and love the info on your newsletter. I would love to post some of your fabulous stuff, always crediting you of course and putting in a pitch for THE place to go for tickets. Let me know if that is OK with you.
October 11, 2012
Wow that is so wonderful! Thank you so much for your kindness. I have already told friends & family about your website. I now love you guys so much more!
October 10, 2012
This was my first time using your website and I wanted to compliment you! The site was easy to navigate and my purchasing experience was seamless. Ticket pickup in Orlando was easy and efficient. I will definitely use your site when making future vacation plans! Laura
October 10, 2012
Our order arrived far in advance of when you said so you're doing something right! :) Thanks so much....you're company was great to work with and we can't wait to head to Disney this weekend!
October 10, 2012
You guys are excellent. Thank you so much for the quick response. This is our second time using your site and it wont be our last.
October 9, 2012
Great savings, quick and easy, tickets shipped right to our door! Permanent, life-long converts, here!
October 9, 2012
Thank you, you guys are the best. Great customer service. Thanks for answering so quickly. You guys rock, I see in my email they shipped. Can't wait to go to Disney. From c. Kelly
October 8, 2012
I have always bought my tickets from Undercover tourist with no worries love love you guys !!
October 7, 2012
I WAS LEARY OF BUYING TICKETS FROM SOMEONE ELSE THEY THE TICKET WINDOW AT DISNEYWORLD BUT WAS I EVER WRONG, FOLKS BUY THEM FROM THESE PEOPLE,TRUST THEM, WE RECEIVED OUR TICKETS IN ABOUT A WEEK, PLUS ALL THE OTHER THINGS U CAN LOOK UP. WE WILL AGAIN BUY OUR TICKETS NEXT YEAR FROM THE UNDERCOVERTOURIST, I TRUST THEM U ALL CAN TO
October 7, 2012
I have used undercover tourist several times,every experience has been great very easy site to use ,the saving is great,service is exceptional
October 6, 2012
Thank you so much for your assistance Nai
October 5, 2012
This was one of the best planning parts of my upcoming vacation. Everything is laid out well on your website and informative and makes purchasing a breeze. I purchased a 2 day delivery and called the 800 number and they even upgraded me to overnight delivery. I love how smooth and easy the process was and appreciate a well run business when I see it! Congratulations on business I would recommend to others, and reuse myself! Smiling after my purchase, Melisa
October 4, 2012
EXCELLENT,EXCELLENT,EXCELLENT SERVICE!!!! Yes, I am shouting. Thank you for being such a reliable service. Sandy
October 4, 2012
A huge thank you for all your help with our tickets. They worked out beautifully and not a moments hesitation at either disney nor at universal. Again, a huge thank you. I really appreciate how nicely you handled this situation, and I have passed on to family and friends how pleased I have been working with you and your company. A friend of mine is going in the spring and I told her to definitely buy from you guys.
October 3, 2012
Thank you very much for being understanding, we fully appreciate your services. In fact, we have found the quality of services from UndercoverTourist.com to be more than outstanding. We just placed the order for SeaWorld and plan to send the Universal Studios tickets back once we arrive at the UPS office as you advised. Again, thanks. Paul
October 1, 2012
My family and I visited Disney World for the first time in August 2012. We were thrilled to be there and truly wanted to make this a trip to remember. First, we had a totally hassle-free experience with getting our tickets from you, and we got them for an excellent price... Thanks so very much Xxxxx and Undercover Tourist for providing EXCEPTIONAL customer service! This is an art that is mostly lost these days; however, I'm happy to say it is very much the standard with you. I've told everyone I can think of to make sure they buy any of their Orlando area attraction tickets from Undercover Tourist. I know we will, EVERY time! With much appreciation, Anita
October 1, 2012
Thank you for your excellent customer service, you made my day and saved me from what surely was going to be a bad day. UT has me as a customer for life and I will definitely refer UT to all my family and friends. Vicki
September 25, 2012
Hi Undercover tourist, I just wanted to get you to post this feedback on your site, I am going to Orlando in November this year, So far I have ordered 2 x sea world tickets 2x Universal studios tickets, and today ordered 2x Magic your way Disney passes, Living in Sydney Australia the tickets arrive incredibly fast! And service is exceptional I will recommend you to everyone I know that will be travelling and looking to purchase tickets. Thanks again and keep up the good work! Regards, Steve
September 23, 2012
Thank you. Your Customer service is EXCEPTIONAL !!!!
September 20, 2012
Thank you so much! Y'all are the best, and I will continue to recommend Undercover Tourist!!! -Heather
September 20, 2012
Just got back from 14 wonderful days in Orlando. Bought our WDW, USF/IOA, Gatorland, and Medieval Times tickets from UCT and used the crowd calendar to plan our days and nights. I must say everything worked out perfectly and our family thoroughly enjoyed our vacation, despite the summer crowds. We'll definitely use UCT for our next trip and we will recommend to friends and family. - Andrew from Centereach, NY
September 19, 2012
Very good service very efficient and proper tickets too same as you actually get at the park gates cannot wait to use the. Thanks
Martina Doran
September 18, 2012
Quick & easy to buy tickets online. Feels great to be able to have that part of our vacation done and now we can just show up and go in! Thanks Undercover Tourist! Shari
September 17, 2012
You can add us to your ever growing list of satisfied customers. Our ticket arrived promptly, well in advance of our trip. We had no problems using the ticket at any of the theme parks, water parks, or Disney Quest. We will definitely order from you again.
September 17, 2012
I was due to travel on a friday but it was already monday when i called up your hotline for advice on whether I could place my order and receive my tickets in time for my travel. The customer service personnel advised me to opt for the express service. She sounded very confident when she told me i would receive my tickets 2 days later by 7 pm. I went ahead and true enough i received my tickets 2 days later before 3 pm. It is my first experience dealing with your company and I will definitely recommend your service to my friends! Daphne
September 16, 2012
Earlier this year our family purchased 4 6-day Disney Parkhopper tickets from UCT and the tickets were delivered promptly to our home address via FedEx.
September 15, 2012
We have received the tickets, thank you very much for everything.
September 15, 2012
Great place to procure tickets. Reliable and cost effective. Thank you!
September 14, 2012
Thanks so much for the quick response. That's what I thought but just wanted to check. Thanks again and have a good weekend. Denisi
September 13, 2012
I just gave you guys a good review on yelp. Thanks for the awesome customer service William
September 13, 2012
omg!! i didn't expect an answer so soon...thanks
September 12, 2012
Thanks for making our tickets purchased so much easier!!! We had a great time in Orlando and have already passed on your service to our other Canadian friends. Karen
September 12, 2012
We order from you all every time we visit Orlando, and you've always provided excellent service with the best prices! We've done both mail delivery and pick up - both excellent!
September 11, 2012
Thank you so much for your email. The tickets did arrive and I truly appreciate your email. Thank you for your help and I will recommend Undercover Tourist to all my friends! Mahalo, Pamela
September 10, 2012
We just got back from Disney and want to thank you for this gem of a resource! The iphone app worked fantastic! Extra Kudos on the suggested attraction order on the “Skip the Lines” section that got us thru every attraction at Animal Kingdom by 1pm! Who does that???!!!! The extra FREE DAY tickets at Dinsey & Sea World ARE unbeatable (and without the almost inevitable time share pitches from snake oil sales people)!!! I don’t know how you guys pull that off!!! All the advice blogs and tabs were excellent from “scariest rides for kids” to “often overlooked attractions”! There’s no doubt, you’re going to spend $$$ and “waiting time” in Orlando! But that pill was sooo much easier to swallow knowing we were cutting both down to a minimum after educating ourselves on your site. Our Sincerest Gratitude!!! The Kociolek Falimy
September 8, 2012
Hello Undercover Tourist, Just wanted to say a big thank you for your prompt friendly service. I recently brought tickets from you for the attractions at Orlando, Florida and they were delivered very quickly. When I needed to call you, I was given a courteous and friendly service. Thank you for your excellent service and I would have no hesitation in recommending you to others and using your site again. Keep up the good work. Kind regards, Zayed
September 7, 2012
We ordered 7 flex passes in May 2012. We ordered them for pick up and I had no problems picking them up at UPS. I was in and out. I did have a little bit of a time finding the UPS but it was only and extra 5 minutes looking. The passes were awesome and saved us a lot of money and time buying and keeping track of separate passes. Thanks You Tanya
September 4, 2012
Even though I didn't get to use them this time, based on the professional manner the entire process is handled with, I wouldn't hesitate to use again, and will recommend to anyone I know that is going to purchase tickets! Thanks again, John
September 2, 2012
Couldn't be any easier. Easy-to-use site and quick checkout. The prices can't be beat. Thanks to you
September 2, 2012
Thank you for the amazing service and the tickets arrived in 2 days. Can't get any better than that!
September 1, 2012
I just received my ticket package to WDW on time just as you promised. Doing business with you was a real pleasure. I would recommend your company to anyone wishing to save a little money on Mickey fun. Kathy
August 30, 2012
I just wanted to let you know what a wonderful experience purchasing ticket through you website was. I original order my tickets on a tablet and inadvertently ordered the wrong ones. When I went to pick them up, I realized my mistake and called customer service. My mistake was corrected while you representative, Jen, stayed on the phone with me and walked me through the process. I was able to pick up the correct tickets the next day. Awesome customer service!! Easy to pick up tickets! Great prices! I will be a return customer, and recommend your site to anyone going to Orlando!!!
August 28, 2012
I have ordered tickets from here two times previously. Customer service is great and I am happy to be ordering my third set of tickets!
August 28, 2012
Just got back from 14 wonderful days in Orlando. Bought our WDW, USF/IOA, Gatorland, and Medieval Times tickets from UCT and used the crowd calendar to plan our days and nights. I must say everything worked out perfectly and our family thoroughly enjoyed our vacation, despite the summer crowds. We'll definitely use UCT for our next trip and we will recommend to friends and family. - Andrew from Centereach, NY.
August 14, 2012
wow, that was really quick! thank you Susan
August 14, 2012
No, thank you! I appreciate Undercover Tourist and recommend you guys to all my friends! Daniel
August 14, 2012
I am extremely pleased with the service you provided! Thanks!
August 13, 2012
Dear Undercover Tourist, I ordered my Universal Studios 3 park unlimited 14 day tickets on Friday Aug. 10 and received the tickets in the mail on Monday Aug. 13! I ordered my tickets early to give you the 10 business days.......you barely took 2 business days! Can't get much faster than that! Thank you for having this great service with discounted tickets and free shipping. We will definitely use your service again and also tell all of our friends! Sincerely, Cindi
August 13, 2012
Thank u so much..u guys r awesome!
August 12, 2012
I would like to express my grateful thanks to your customer service advisor for her fantastic service when I placed my order for Orlando theme park tickets. Unfortunately when I placed the order late on a Friday night I made an error with the type of ticket I chose... Well true to word she did and she confirmed that she had been able to correct the order. Today I received the tickets. Such excellent service and prompt delivery mean I will not hesitate to use your company again in the future and recommend you to others. Pamela
August 10, 2012
Thank you this was very helpful.
August 9, 2012
I bought Disney tickets from your company in July and I was a little scared at first. I usually buy right from the Disney website. This year I ordered at the last minute. I wasnt sure you could get them to me on time but you did! I wasn’t sure you were a legitimate company. I thought I would get to the gate and they wouldn’t work. I called about 3 times before we left and was reassured by your employees that I would be fine. Everytime I called I got a live, well mannered person that answered my questions with patience and kindness! The tickets were fine and the trip was a success!! I will order from you always! Thanks so much!! Thank you! Renee
August 9, 2012
Thank you for the fast shipping and great service with our Disney tickets! Also thanks to your customer service in explaining the tickets details-it was confusing at first trying to pick the right ones. We will be using you when we go again hopefully next year! Best regards, Christina
August 8, 2012
Hi, i just wanted to thank you for your amazing service and customer service, cindy was amazing, so friendly and helpfull, i ordered our tickets on monday afternoon and they arrived at lunch time on wednesday . A1 , 10 OUT OF 10 will use for all our ticket purchases in future, thankyou , sharon
August 8, 2012
We have received the tickets, thank you very much for everything.
June 22, 2012
Thank you for the great service that you provide. I have order on several occasions with your company now and have always been pleased with the accuracy of completing my orders and the promptness on shipping and the courtesy of your employees. Thank you again, Robin
June 22, 2012
Thank you again for the excellent customer service, you took a tremendous weight off my shoulders. Warm Regards, Linda
June 22, 2012
I love your service so much. We go to WDW every other summer and we will definitely keep getting our tickets from you!! Take care, Danielle
June 22, 2012
You guys are excellent. Thank you so much for the quick response. This is our second time using your site and it wont be our last.
June 22, 2012
Great savings, quick and easy, tickets shipped right to our door! Permanent, life-long converts, here!
June 21, 2012
Thank you, you guys are the best. Great customer service. Thanks for answering so quickly. You guys rock, I see in my email they shipped. Can't wait to go to Disney. From c. Kelly
June 21, 2012
Thanks so much! Jana
June 21, 2012
Thank u. You guys do an amazing job!! Placed another order last night. It's a pleasure doing business with a quality company like yours and I tell everyone.
June 21, 2012
Thank you, I have found your service to be wonderful, thus far and am happy to recommend you to others who will be traveling to Orlando and other places :) Megan
June 20, 2012
THANKS a million. I truly appreciate your help on this and really look forward to joining your happy customers! - Jianping
June 20, 2012
THANK YOU SO MUCH for your great service. Joyce
June 20, 2012
I have purchased tickets three times from you and everytime very happy with the prices and the delivery to Canada. Thank you for all you do!! Tracy
June 20, 2012
THANK YOU so much! I can't wait!! Shelly
June 20, 2012
Just made a ticket purchase for Disney World. Could not have been easier! This is my first visit to the site, and as long as my tickets arrive as promised I will happily recommend you to all and sundry! regards, Suzanne
June 20, 2012
My family has been using UCT for our vacation ticket needs for most of our Disney vacations.We have been DVC members for 10 years and go at least once a year or year and a half… we have always gotten the best prices, fastest service and never had a problem with tickets. Thank you , Janet from Wisconsin
June 20, 2012
Great! Thank You!
June 20, 2012
I have always bought my tickets from Undercover tourist with no worries love love you guys !!
June 19, 2012
I would highly recommend purchasing Disney World tickets from Undercover Tourist. I received them 5 days from the day I ordered them. It was easy, dependable, and the best price. I will always buy my tickets from Undercover Tourist! Thank you, Christine
June 19, 2012
To all my extended Undercovertourist family. This is the first time I bought tickets from you guys. It has been a pleasure. Your Service, Delivery and Honesty has convince me and my family that you Guys Rock! You are the best Florida Attraction Tickets and Online Information providers on the Internet. I recommend to all the people looking for a discounted tickets on the Internet for all attractions in Florida that your search has come to a end...The Undercovertourist Family are the Best. Do not waste time and money in other risky sites. I spent on tickets for 12 people for Disney Park Hopper (6 Day) and 12 People for Orlando FlexTicket Plus 2012. They sent them like flash by Fedex with instructions and recommendations to protect us in case of lost. They are very secure and safe. Also, they worked with no trouble in all parks we visited from May 30 until June 12, 2012. Thank you Undercovertourist Family.... You make my vacations easy and secure! Michael Rivera & Family
June 19, 2012
Thanks for the quick response Kristen
June 19, 2012
Thanks so much for your help. Thanks again. I really appreciate your service!
June 18, 2012
Thank you! I told alot of people to go to your site and buy..... so a symptom of what I started LOL....Thank You for letting me know!
June 18, 2012
Thank you very much for offering us a chance to save for this vacation.
June 18, 2012
you guys are awesome…..
June 18, 2012
Thank you for your help in getting the bookings I needed
June 17, 2012
I WAS LEARY OF BUYING TICKETS FROM SOMEONE ELSE THEY THE TICKET WINDOW AT DISNEYWORLD BUT WAS I EVER WRONG, FOLKS BUY THEM FROM THESE PEOPLE,TRUST THEM, WE RECEIVED OUR TICKETS IN ABOUT A WEEK, PLUS ALL THE OTHER THINGS U CAN LOOK UP. WE WILL AGAIN BUY OUR TICKETS NEXT YEAR FROM THE UNDERCOVERTOURIST, I TRUST THEM U ALL CAN TO
June 17, 2012
Hi, I have been a customer of your website for a while, I always buy my vacation park tickets from you.
June 17, 2012
I have used undercover tourist several times,every experience has been great very easy site to use ,the saving is great,service is exceptional
June 16, 2012
I appreciate the great customer service! Pat
June 17, 2012
I never thought I would get such a quick response. Your service is professional, prompt, and courteous. Thanks so much!!
June 15, 2012
I just wanted to let you know I love to purchase my WDW tickets from your company. It is hassle free…
June 15, 2012
Perfect. Thanks again
June 15, 2012
Thanks so much for the quick reply! Smiles, Kristen
June 15, 2012
Thank you. Great customer service- just as I have seen mentioned online!! Beth
June 11, 2012
Dear Undercover Tourist, My family of 6 adults got your WDW 4 Day Hopper and One Day-One Park tickets for Universal Studios Orlando, and everything was perfect. I placed my order on your website one week out from my trip, and had all tickets FedEx’d to me overnight. My tickets to all the parks were exactly what you advertised. Your customer service department was fantastic too when I called to inquire about overnight shipping. You folks are GREAT. I’ll be back to buy from you again. Thank You. Michael
June 7, 2012
Good morning! Based on the multiple comments on your customer feedback page, it feels almost like a cliché to thank you for such great service but I am doing it anyway! I have ordered all of the tickets for our first trip to Orlando and I can't believe how fast and friendly your business truly is. Keep up the good work! Bonita
June 5, 2012
UT, It's all good: Customer service Speed Price Thanks again, NICK
June 4, 2012
Thank you again for your wonderful service. Tickets at a great price and dispatched promptly and without fuss. Wonderful site full of good info. Would recommend in a heartbeat. Regards The Hiltons
June 3, 2012
Thank you for your quicker than quicker reply. You were most helpful.
June 3, 2012
Always a pleasure doing business with you. I recommend you to everyone who is travelling to Disneyworld. Love the skip the line phone app as well. sed it often on our last trip in March. Thanks again for the quality service
June 3, 2012
This is the second time I've used your website to buy tickets and I love the service you provide.
June 3, 2012
Thanks so much for the prompt and exceptional service. I haven’t used your service before now, but I am very impressed with your prices, ordering process, and customer service. I will definitely check back when I re-finalize my plans, and will recommend you to others! Thanks…Greg
June 3, 2012
I sincerely appreciate the gesture and will honor your request. You guys are fantastic!
June 3, 2012
Thanks so much for your prompt reply I appreciate it very much and thanks for the service you offer Have a great day! Michelle
June 3, 2012
Thank you for your help. We always use you for our tickets! We tell everybody about your great service!
June 3, 2012
Oh you guys are so nice! Thank you so much
June 2, 2012
Can't believe how --- but it sure was --- easy, simple AND FAST!!!
June 2, 2012
This is my third order for Disney tickets in a little over a year. The last one was mailed faster than expected. Your prices make Disney trips a little more affordable. I’ve given your web address to several friends because saving even a little when there’s 4 or 5 people in a family adds up! Thanks for providing a great service! Diane
June 2, 2012
Thank you so much!! Have a great day. Maggie
June 2 2012
thank you so so much!!!!! thanks for your helpfullness! good customer service is rare. thank you so much again! ms. silva
June 2, 2012
Thanks for another great experience in ordering Disney tickets! This is my 3rd purchase using undercover tourist. I always tell my friends and people I work with to use undercover tourist when purchasing tickets for Walt Disney World and the other Orlando attractions. Best prices for Disney tickets!
June 2, 2012
Thanks so much!!!
June 2, 2012
Got it! Thanks. Great service!!!
June 2, 2012
What I will tell people is how wonderful your service is. I bought tickets through Undercover Tourist once before and I will continue to do so in the future. Thanks again and have a great day!! Kathy
June 2, 2012
We love utilizing Undercover Tourist thanks to the recommendation… We have purchased tickets from Undercover Tourist 4 times so far and the service has been excellent every time. We also use the Wait Times app while we are vacationing. We recommended friends to the site and they also purchased tickets for their trip this year. Thanks. Anthony
June 1, 2012
Thank you, Ian. I appreciate the help and trust, lawrence
June 1, 2012
You are fabulous! Thank you very much!
June 1, 2012
I have ordered tickets from you before and just ordered again today for our upcoming vacation. As usual ordering was simple and knowing that I will be receiving the tickets is always nice since it makes entering the park so much faster and cheaper. Thank you and I look forward to using your services again in the future. Patti
June 1, 2012
Thanks to your tips and great ticket prices I consider my 2012 Orlando vacations the best ones yet!! We traveled between May 16th-30th. I followed the crowd calendar and it really helped me avoid long lines and make the most of my visit to Magic Kingdom, Epcot, Hollywood Studios, Animal Kingdom, Sea World, Islands of Adventure, and Universal. We rode every popular ride and attraction there is so we are really satisfied. Right now I am still recovering from all the action and good times with my kids.
I will recommend your site to everyone, hands down. Thumbs up, way up!! Sincerely, Maria
June 1, 2012
Have ordered many times and always fast and correct service. I have recommended you to many of my friends and family and some have followed through and experienced your excellent service. And I love your park app for my iPhone. My group last time was very impressed with your wait times and also the info on which parks would be extra crowded and so to avoid them. I'll continue to use your services and tell others about you.
May 25, 2012
THIS IS MY SECOND ORDER THIS YEAR FOR A 10 DAY TICKET. HAVE ORDERED MANY TIMES FROM YOU GUYS… YOUR SERVICE AND PRICES ARE HELPFUL IN MAKING WDW A FUN ADVENTURE MOR AFFORDABLE. THANK YOU. DAVID LINDO
May 24, 2012
Thank you for getting back to me so quickly. Have an enjoyable weekend. Robyn
May 23, 2012
Thanks for the help. (I purchased those tickets.)
May 23, 2012
Thank you so much for your reply.
May 23, 2012
We are super excited about our trip and your company has helped us save money too. Kind regards, Christie
May 22, 2012
We travel to WDW at once a year and have used UCT for every trip since learning about UCT on the DIS Boards. We let numerous family and friends use our DVC points and ALWAYS point them to UCT due to they get what is paid for without worry or delay. Thank you so much for making this part of the vacation process easy. Donna Nance , China Grove NC
May 22, 2012
Thank you so much! Jenny
May 22, 2012
Thanks for the great customer service and quick response
May 22, 2012
Great thank you for coming back to me, its really appreciated, kind regards Lee-ann
May 22, 2012
Thank you so much for all of your assistance. Connie Croce
May 21, 2012
Thank you so much for your help and service with our trip.
May 21, 2012
Thank you for a quick response. I realize this is not your fault. Will look forward to picking up Disney tix Monday. You have saved my sanity.
May 21, 2012
I think that your website is very helpful. Thank you, Cathy
May 21, 2012
I just want to say thanks for the super-fast service! I ordered tickets on a Friday and they were at my post office on Monday morning. Can’t get much better than that! Now we are just ready for our vacation! Thanks again, Sherri
May 21, 2012
Much appreciated. Have a great week. Ruth
May 20, 2012
Many thanks for such excellent customer service! Ruth
May 20, 2012
I am so thankful I found your site! Amy
May 7, 2012
Today I received my tickets to WDW and 2 adults for Legoland…Thanks for the attention, I very satisfied with that purchase!!!!
May 7, 2012
That's great. Thanks for your quick reply. Regards, Susan
May 7, 2012
This must be my nth time purchasing through UCT and, every time, the transaction is flawless. I recommend UCT to everyone I talk with about theme park tickets.
May 7, 2012
Thanks. I will order them next Thursday for pickup on May 24th then. Your prices are great and we have used you before for a large Church group that went to the Orlando area.
May 6, 2012
Just received my tkts…2nd time ordering. Fast, cheap(er) and just perfect! Thanks! 26 more days....but who's counting?
May 5, 2012
Xxxx, Bless your heart. Have tickets in hand. Thanks for your courtesy and your diligence. My confidence is restored and we will be leaving in an hour. Myra
May 4, 2012
Thanks so much!! Kim
May 3, 2012
The tickets I ordered took only 4 business day's to San Francisco,Thanks!
May 3, 2012
Thanks Xxxx!
May 2, 2012
Hi Xxxx, Ok, just double checking…Thank you for your quick reply.
-Elizabeth
May 1, 2012
I’m very happy with my tickets for Sea World less than 5 days to receive in PR!!!!! Today I go to make my order for WDW and Legoland!!!!
May 1, 2012
Very happy with my purchase of Disney Park Hopper tickets! Saved a bunch of money, shipping was prompt and earlier than expected. Will definitely use Undercover Tourist for all of my future ticket purchases and I am telling all of my friends to use you too! Thank you. Nancy
April 30, 2012
Just wanted to thank you guys for everything! Ordered 2 FlexPass tickets to Canada and they arrived within 5 days of ordering! Had absolutely no problems at the parks and it was awesome not having to line up for tickets! I would highly recommend your services to everybody traveling to Florida! The crowd calendar was also very very helpful!!
April 30, 2012
Thank you for checking up on this order.
April 30, 2012
Hello – love your Disney wait time app for blackberry…Nicole
April 30, 2012
Thanks for your prompt shipping on our disney tickets, cant wait to use them in a few weeks! :)
April 30, 2012
Wow less than 5 days to have my Sea World tickets, super fast and excellent shipping to Puerto Rico!!!! Thanks!!!!
April 30, 2012
Thank you so much and thank you for the fast delivery on the tickets. I really enjoy the web site and have referred others to it as well. Thanks, Shannon
April 30, 2012
Great - I ordered last night - thanks Xxxx! Cheers, Evan
April 30, 2012
We just returned from an 11 day stay in Orlando, we did all the disney parks, universal, seaworld, and Kennedy. Whew we are tired but it was amazing. I used your iphone app and your crowd calendar and it was the best money I spent!! The crowd calendar was bang on and because of it we had little wait in line ups. I am really quite impressed by how accurate it was. I would suggest to anyone heading there to use the crowd calendar as a planning tool!!...I would certainly recommend Undercover Tourist to anyone and I plan to use it again when we return sometime. Thanks!!
April 30, 2012
Just purchased tickets for my mom and dad to join us at Disney World. Undercover Tourist is the ONLY place I will purchase advanced tickets. It’s the safest, easiest, and most cost effective way to visit the Greatest Place on Earth. Thanks for providing a great service! Jared
April 30, 2012
Great - thanks! Avrom
April 29, 2012
Hi guys, I'm writing you from Quito-Ecuador and just want to thank you for a wonderful experience in out first Disney trip…We travelled to Orlando and pick up the tickets from UPS Store without any trouble. Later the same week in Orlando, we placed another order for Universal tickets... and it was perfect again. Thanks a lot!! Cheers!, Pablo
April 29, 2012
Many thanks for your response…Mais
April 28, 2012
Good Morning, We would like to thank you for the excellent service... It was very easy already having the tickets before going to the park. We could enter the park almost immediately. The tickets were wrapped up in a clear plastic folder. They were very well arranged. We already recommended your service to some friends of ours. Best regards. Martine
April 28, 2012
Hi, Just a note to say thank you for the tickets. Ordered on Wednesday and delivered to UK on Saturday…Excellent service - will recommend. Regards, Richard W
April 28, 2012
Thank you so much for you quick services.
April 28, 2012
Absolutely fab! Very easy to order and pay for tickets! We used you service last year and was very pleased and happy! Rest assured that they are a reputable seller! We look forward to receiving our tickets very soon. Many thanks, the Snook Family
April 27, 2012
Dear UndercoverTourist, You are amazinggg!! I just ordered my tickets 2 days a go, and now I already received it. I can't wait for our vacation time to come! Will definitely recommended your site to others. Thank you so much :) Dewi
April 27, 2012
Hello, I have not bought tickets from you guys before, but the prices are wonderful! We are planning a trip to Disney this Nov...I’m a planner and like to have everything ready. Thanks so much! Stephanie
April 26, 2012
Thank you we receive the package yesterday. Fast service! Thanks! Alice
April 26, 2012
Thank you for your quick response. It has been a pleasure.
Lois
April 26, 2012
Thank you for the quick response and clear explanation! Dede
April 26, 2012
Hi Xxxx, That's great, thanks for your help and very quick reply. John
April 25, 2012
Thanks for your awesome fast service and extra savings for spending over $500... would recommend you to ANYONE wanting $ savings and A+ service! Thanks again, The Willliams family!
April 25, 2012
Thanks for the help! Sharon
April 25, 2012
Hi Xxxx. Great. Thanks a lot for letting me know. Kind regards,
Shelley
April 24, 2012
Thank you so much! I apologize for the inconvenience - but will repay you by recommending my sister buy her family of 4 tickets through your service. Tricia
April 24, 2012
Ordered my WDW tickets on April 17 and already received them in the mail in Canada! Very impressed with the fast service and very helpful website!
April 24, 2012
Thank you. You guys are awesome!! I am a return customer and have told all my family and friend about your exceptional customer service. Your website is also easy to use... Thank you again!!
April 24, 2012
Thanks very much for the information. We aren't going until September so I will continue to monitor your website.
April 24, 2012
That's great, thanks! Have a great day!
April 24, 2012
My tickets arrived this morning from Edinburgh. Thank you for your amazing service. I will use you again and shall recommend you to all my friends! Thank you again, Stewart
April 23, 2012
Hi, Just wanted to say that this is the fifth time I have ordered tickets from Undercover Tourist. Once again, you have saved me time and money! Your service is Exceptional…Fast delivery of tickets, Great Prices, Great Customer Service. I also love the Crowd Calendar it really helps!!! I have used it for Disney World and Universal Studios. Just wanted to tell you how much I love your company...Thank you.
April 23, 2012
Thank you so much for your help with all this.
April 23, 2012
Wow! That's an amazing deal! Thanks. :)
April 23, 2012
Thank you Xxxx for your response.
April 23, 2012
OK. Thank you for your reply.
April 21, 2012
Thank you very much for your super fast service! We purchased our tickets less than a week ago and have already received them! So thankful that we found your website! Sincerely, Jessica
April 21, 2012
I just want to say how wonderful you guys are! I forgot to add my Universal Tickets in when I paid for our Disney tickets with 2-day shipping. Called emergency number (and felt bad about it too!), but got a prompt call back and was taken care of with no sound of frustration in her voice at all that I was calling her on a Saturday! She politely and happily said she would just add the two together on Monday when she comes in. You have always delivered the BEST customer service and I would ALWAYS recommend Undercover Tourist for great prices and as always, wonderful people :) Thank you again so much! Sincerely,
Holly Juza and Family :)
April 20, 2012
Xxxx.......you are AWESOME!!!!! Thank you!!!
April 20, 2012
Aw! Thanks for the sweet reply Xxxx-much appreciated. I'll definitely look for the newsletter in June. I'm planning a trip to WDW for the Fourth of July, so you'll be hearing from me regardless! Thanks again for the speedy reply! Sarah
April 20, 2012
Hi…Ordered tickets for 11 people to Disney and Universal Studios on 4/16/2012, delivery date set for 4/23/2012. Needless to say they arrived today 4/20/2012 !!! This is our 8th year ordering from Undercover Tourist and we have always been super happy and satisfied with your service..Keep up the great work you all do there. Thanks again Tony from Massachusetts
April 20, 2012
Thank you!
April 20, 2012
Thank you very much.
April 20, 2012
I've used Undercover Tourist several time to purchase Disney World tickets. I have always been happy with the price and delivery. Great place to get discounted tickets!
April 19, 2012
I LOVEEEEEEE you're site! Your blogs, helpful hints and stories helped make our first trip fantastic and our second will be just as wonderful because of all of your updates and great price on tickets.!
April 19, 2012
Thank you for tickets. I look forward to being able to use them that been very fast. You have a very good service, from Erika
April 19, 2012
WOW!!! I was so nervous to purchase tickets online for our family vacation....ordered them yesterday afternoon from Canada and received them this afternoon. Amazing....Thank You so much for making things so easy. You can't beat your prices either....Great experience. I will recommend this company over and over again. A. Harris
April 18, 2012
Thanks. I appreciate the response. I think I have the answer I need. Will probably be ordering tickets from you this weekend.
April 17, 2012
Thanks for the prompt service! Deb
April 16, 2012
That's great..thanks Xxxx!
April 16, 2012
Thank you for your outstanding site and resources for purchasing tickets. Deborah
April 16, 2012
Great prices and tickets arrived quickly after placing order. Saved quite a bit buying here. Lots of good info on your site! Thanks...we will recommend to friends!
April 16, 2012
I have used UT for several years and have never had a disappointment. Shipments have always arrived sooner than expected, orders have always been correct. Have never had a problem at WDW with the tickets. UT has always exceeded my expectations.
April 16, 2012
Thank you again.
April 16, 2012
Just wanted to thank you for what you do! Thanks to you…I just saved a bunch on my tickets :) And will definitely be getting the Wait Times app.....thank you so much!
April 16, 2012
Thank you…I appreciate your service and apologize for this unfortunate situation. We will always be a customer to you and will be purchasing soon once things get better for us. Katie
April 15, 2012
Thank you for great prices, an easy selection/checkout process, & valuable information :) Jen
April 15, 2012
This was the easiest way to buy Disney World tickets ever. Also, it was the lowest price anywhere...I can't thank you enough. Wayne
April 15, 2012
Thanks for the tickets - we received in 2 days. What great service.
April 14, 2012
Thank you so much for getting us our tickets so quickly! We are very happy, and we will order tickets from your company again in the future.
April 14, 2012
It’s been more than five years since we been back to Orlando and the very first thing we thought of was UT! Even before the hotel and flight. This the third time we purchased our tickets from UT and we always remain a loyal customer.
April 13, 2012
Thank you!
April 13, 2012
Thank you so much!! I feel so much better!
April 13, 2012
Hi There…I found your web site very easy to use. There was no problems in ordering my tickets - same as last year - this is why we returned to purchase from you. The only confusion was on my part as I didn't leave a space in my postcode. One of your operatives actually phoned me in the U K to verify the correct postcode. That is what I call customer service. Thank you once again. I have recommended you to all my friends and I will certainly use you in the future. Barbara
April 13, 2012
THANK YOU to Xxxx (customer service) for helping me over the phone as I placed my online order for Disney & Sea World tickets. She was very friendly, helpful, and extremely professional. I am eagerly awaiting the arrival of my tickets, then I can check that item off my planning list. Great service, I will definitely recommend your website to my friends! Sheryl
April 13, 2012
Xxxx - you are the best! The fax was at the tickets counter. We are all set, thanks again.
April 12, 2012
We have been loyal customers for several years. Your service & promptness is greatly appreciated. Have never had any problems with the various ticket purchases. Look forward to doing business with you for years to come. Keep up the great work! Bob
April 12, 2012
No problem. Thanks for getting back to me.
April 11, 2012
Have to send a quick thanks for your wonderful site. We bought our tickets through UT…and never dreamed that we would need your excellent customer service AFTER we got to FL. One of our group left her ticket 2000 miles away at home. One call to you and we were good to go! Thanks to all of you at UT. Shannon
April 10, 2012
Dear Xxxx, Thank you very much! That is very nice. Kind Regard, Ruud
April 10, 2012
Thanks for the quick response.
April 10, 2012
Thank you for the excellent service, as always! Anne
April 10, 2012
Thank you!!
April 10, 2012
Thank you!
April 9, 2012
We purchased tickets from your company 2 years ago and will be doing the same this fall…Thanks Irene
April 9, 2012
We've purchased tickets with you before and keep coming back for the quick service. Thanks so much for the quality of your website, the great prices you offer, and flat out fabulous customer service! We've referred friends and will continue to do so in the future. Claudine Jamba + Family
April 9, 2012
Thanks for your help! Jennifer
April 8, 2012
Your service has been great and we are very happy with the tickets!
April 8, 2012
Hi…This is the first time we ordered through undercovertourist...it is our fourth trip to Disney. The price was the lowest we found and it saved us enough to purchase one “free” ticket to Universal Studios. The tickets arrived in half the time expected!! We were very happy with the quick service and the cost. Just counting down the days until we actually use the tickets.
April 7, 2012
I have been buying tickets from Undercover Tourist for several years and you continue to provide the best service at the best prices! Many Thanks! Jim from Canada
April 7, 2012
Ordered tickets last Saturday and received them on Tuesday! Super-fast service and excellent prices. Will be returning in future and definitely recommend Undercover Tourist to friends! The apps are also brilliant, great to know the ride times and restaurant prices! Couldn't be more pleased!
April 7, 2012
Hi Xxxx. Received my Disneyworld tickets Thursday and they are OK. Thanks for the prompt service. I will continue to use our service and recommend it to others. Sylvester
April 6, 2012
Thanks for your response! Now I now who we will be getting all our Disney and Universal tickets through! :)
April 6, 2012
Dear Xxxx, Thank you so much for your thoughts and the speedy reply- Sarah
April 5, 2012
Thank you so much! I was starting to panic! :) Have a nice holiday, Susan
April 4, 2012
We bought from you last year and went to Disney in Dec 2011! What a pleasant experience this was, easy transaction, easy easy easy everything. This was our first trip to Disney! My husband left a ticket in a fast pass machine on day 2 (of a 7 day trip) and we called you and you faxed info to hotel and we presented it at the gate and voila we had a new ticket! so easy! Did I mention we called on a sunday morning! Yall are AWESOME! I recommend to all! Kara
April 4, 2012
Hi Xxxx; We have received all the tickets. Thanks. If we have a good experience with these tickets we will recommend Undercover Tourist to all our friends and family! Up to now you have an A+++! Thank you!
April 4, 2012
Thanks Xxxx! Have a great day! Rebecca
April 4, 2012
Just wanted to thank you so much for saving our Disney vacation. We ordered tickets a month ago. Put them in our desk for safe keeping, and left them safely there when we flew to Florida. I called and your company immediately faxed copies to our hotel, and Disney reissued tickets at the park that same day. Phenominal Service!!! THANK YOU
April 4, 2012
Thank you very much!
March 29, 2012
Hi there, Ordered my tickets last Tuesday and they arrived this morning. Thank you so much for the quick service. Looking forward to using them. Kindest regards, Audrey
March 29, 2012
Thank you Xxxx. I got it in today's mail: shipped on March 27, received on March 29. Regards, -- Boris
March 29, 2012
Thank you Xxxx for the prompt response on my order.
March 28, 2012
Okay. Thank you, Xxxx. Have a nice day. Barbara
March 28, 2012
Love the site and have used it for tickets…Thanks! Sincerely, Gregg
March 28, 2012
Received info, thank you!
March 28, 2012
Thank you very much. I appreciate the help. Laurie
March 28, 2012
I just ordered 4 days of Disney and 2 days of Universal. Excellent website. Thanks a ton. Prabu and family
March 28, 2012
HI Xxxx, Thank you for your fast and friendly reply…Thank you again for your help. :-) Cheryl
March 27, 2012
Thank you so much for returning my email. It is so much to do. I wanted my son to have the very best experience for it to be his first time. Thank you for helping me choose our magical experience for our vacation. Andrea
March 26, 2012
Thank you for the quick response.
March 26, 2012
Thanks, I received my tickets. Great timing.
March 26, 2012
Hi Xxxx, Thank you for your email. This is great...I was worried it may be too early to order. Thanks again! Mary Ellen
March 26, 2012
Thank you so much!! Sincerely, Mike & Nina Reilly
March 26, 2012
Perfect, thank you so much!
March 24, 2012
Thanks so much for clearing up my questions Xxxx.
March 24, 2012
Great! Thank you so very much.
March 23, 2012
Good day – On Sunday I ordered tickets to both the Magic Kingdom (6 day park hopper) for 5 of us as well as 5 park to park (one day tickets) to Universal for our trip in June. We are taking my daughter’s best friend that has never been to the Magic Kingdom. We were so impressed that our order was processed on Monday and we have it via USPS on Wednesday. I was equally impressed with the care and order that you processed our order. I have already told several friends that go down to Orlando regularly, and I will highly recommend your services in the future. Great job! Mark…P.S. I have your app for my iPhone and I love it and can’t wait to use it when we are back to our favorite place on Earth!
March 23, 2012
We placed an order for 3 MYW passes and received our order yesterday, fast service – can’t wait to go and use them! Thank you!!!! Cindy
March 22, 2012
OK, thank you very much Xxxx.
March 22, 2012
Thank you! I Just received them in the mail today! Christina
March 22, 2012
I used the app on my phone and checked out the crowd level calendar everyday that we were at Disney at the end of February. VERY ACCURATE and VERY USEFUL!!! Thank you so much!
March 22, 2012
By the way, I just wanted to thank you so much for making this happen!!!! I will definitely recommend you to everyone I know that needs tickets!
Melanie
March 22, 2012
This will be my family's second Orlando vacation in two years. Last year, I spent what felt like an eternity scouring the internet in search of the best deals on both Disney and Universal tickets. I stumbled onto the Undercover Tourist website and was amazed at how simple and straight forward the information was presented, not to mention the fact that other websites came close...but not one of them could beat the final price for the tickets I wound up purchasing. After the transaction was complete, I had a question regarding my purchase and was floored by how knowledgeable and friendly the customer service representative was. Needless to say, this year Undercover Tourist was the first (and only) website I visited to purchase my tickets. And, the mobile app for ride wait times is awesome, too. What a time saver. Thank you so much for a great website and for superior service all the way around. Warmest regards, The Gould family
March 21, 2012
Thank you so much for your help, Xxxx. Take care and best regards, Marilyn
March 21, 2012
Okay, thank you very much. I appreciate the help. Laurie
March 21, 2012
Xxxx - Thank you very much for your prompt response…Thank you for your help, it was very much appreciated! Rose
March 21, 2012
Thank you so much for your help with this. Kind regards,
Puveshni
March 20, 2012
Hi Xxxx, Thank you for being so organized. Makes my life easier. :) Angie
March 20, 2012
Thank you for the past 5 years I have been buying tickets with you…You’re amazing people and help dreams come true!
March 20, 2012
Hi Xxxx, Thank you for responding to my questions so quickly!
March 20, 2012
I just placed an order for Disney and Universal Studios from you! I was dreading this moment; however, the experience was so wonderful that I no longer dread getting on line to get tickets because I will get all of my tickets from you...FROM NOW ON!
Thank you again, Craig Chapman & Family
March 20, 2012
Thank you very much!
March 20, 2012
Wonderful! Thank you very much…
March 20, 2012
Thank you so much. The hard copies of the tickets have actually been found! Have a great day. Esterina
March 19, 2012
Hi Xxxx, Thanks for your prompt answer…Thanks a lot, Regards, Bob
March 19, 2012
Thank you Xxxx, That is perfect. Jo-Anne
March 19, 2012
Hi there, Thank you for a wonderful website…Thank you for your response. Kind regards, Puveshni
March 19, 2012
Thank you for the information.
March 19, 2012
Thanks so much for the fastest shipping EVER!!!!!!!! Super excited and will be sure to use UNDERCOVER TOURIST for our next trip! Mandy
March 19, 2012
Thanks for getting back so promptly…Many thanks, Abdul
March 19, 2012
Thank you very much for your help!! Regards, Susy
March 19, 2012
Thank you so much!
March 19, 2012
By the way, I really like your new app, newsletter, and of course your website. Thanks!
March 19, 2012
Thank you so much for all your help.
March 19, 2012
Great. Thanks for the quick reply. Hoping to get to Disney soon!
March 18, 2012
These are good news! Thank you very much!
March 18, 2012
Hi, I placed an order for 4 – MYW 3 Day passes on Sat. March 11th, and received the tickets on this past Friday, March 16th – Thank you for the great, fast service!...Thanks a lot. Regards, Bob
March 17, 2012
Hello Xxxx, Thank you for your email, and for great service…Adriana
March 17, 2012
I love everything in the app, thank for what you have put together. thanks, Aaron
March 17, 2012
Thanks for your help, we love your site. Bob
March 17, 2012
Thanks Xxxx, I appreciate it. With such a big order, I will keep a copy for my records. Thanks again for being so great to work with. Jo-Anne
March 16, 2012
Got our 10 day park hopper non expiring tickets in the mail the other day. This is our 2nd time around ordering tickets from you! It’s a pleasure dealing with such a fine and trusted online dealer of Disney tickets. Thanks Again!!!
March 16, 2012
Got the tickets. Thank you! Gail
March 16, 2012
Hello Undercover Tourist, I just wanted to say that as of today I've purchased 13 tickets from you guys! I appreciate so much that I have received all tickets very quickly and printed correctly. My family of 14 will be taking a vacation for the first time and we are so excited to be going to Disney World. Thank you so much for your wonderful service! I definately plan to recommend your company to everybody I meet that says they are needing tickets for a great discounted price! Laurie
March 16, 2012
Good day – On Sunday I ordered tickets to both the Magic Kingdom (6 day park hopper) for 5 of us as well as 5 park to park (one day tickets) to Universal for our trip in June. We are taking my daughter’s best friend that has never been to the Magic Kingdom. We were so impressed that our order was processed on Monday and we have it via USPS on Wednesday. I was equally impressed with the care and order that you processed our order. I have already told several friends that go down to Orlando regularly, and I will highly recommend your services in the future. Great job! Mark P.S. I have your app for my iPhone.
March 15, 2012
You guys are the best. I will put in a great review.
March 15, 2012
Thanks Xxxx! I appreciate the quick response!
March 15, 2012
Thanks. Very impressive response time. ☺
March 15, 2012
Oh brilliant. That is a load of my mind. Thanks very much.
ANN MARIE
March 14, 2012
Hi there, Just wanted to say THANK you! I ordered 8-day park hoppers in two separate transactions from Canada, and they both arrived 4 business days after I ordered!!! Your service can't be beat, thanks so much! Looking forward to my next order!! Sue
March 14, 2012
Thank you very much, I have received it.
March 12, 2012
Great! Thank you and will advertise your site to others.
March 12, 2012
Hello there, Thank you for replying so promptly…Thanks, Susan
March 12, 2012
Thanks again for all of your help. Gail
March 12, 2012
Thank you so much for your prompt response.
March 12, 2012
You are the best!! Thank you!!
March 11, 2012
That's fantastic! Thank you so much, Xxxx! Take care, Martha
March 11, 2012
Hi there, I happened to stumble across your video of Mulch, Sweat & Shears I think it was taken on Jan 23rd. I think I saw myself in that video!!! Awesome job, great video and the sound is pretty awesome. Would you mind if i shared this video on my Facebook page? Marie
March 11, 2012
Thank you very much for your help. Inho
March 10, 2012
That is a great suggestion about taking a copy with us. We will do that once they arrive. I have purchased tickets from you in the past and it worked out great. Thanks for the help.
March 10, 2012
Our family plus one friend really enjoyed our trip to Florida and especially the great price you gave us on Universal and Disney tickets. Thanks for keeping the prices reasonable for working families! Sonja M.
March 10, 2012
We've received our 4 day park hopper passes that we ordered from you and Im very happy with the time it took for them to arrive.
March 10, 2012
We love you guys and have used you exclusively for our trip info and park tickets on our trips to Orlando since we have discovered you. Thank You.
March 10, 2012
Undercover Tourist, THANK YOU..THANK YOU...THANK YOU
Your service was great. The tickets arrived in 3 days...WOW…I will highly recommend you to all of my friends.
March 9, 2012
I have to admit some trepidation after my recent purchase...buying 4-day tickets for a group of people is a significant amount of money. When purchasing outside of the Disney website, there is always a bit of anxiety that perhaps you've encountered a scam. Nevertheless I placed my order and crossed my fingers, and was thrilled to find my tickets, exactly as ordered, on my doorstep and in half the promised delivery time. Great service, great website, and I will certainly use Undercover Tourist again for our next Disney vacation. Thank-you, Shari
March 8, 2012
Thanks for all of your help.
March 8, 2012
I should tell you that I am letting everyone know what a great company UT is and how helpful the customer service is. Have a great day! Tricia
March 8, 2012
Thanks again for all your help.
March 7, 2012
Dear Undercover Tourist, My family and I are planning our first trip to Disney World in June and since I am such a newbie to this process, I started trying to
educate myself as much as possible about every aspect. Over and over I kept reading that Undercover Tourist was the absolute best website to buy Disney World Tickets and get tons of suggestions and tips. Before I even knew you sold tickets, I already had your app in my Blackberry so I was familiar with your site. Six days ago I ordered eight of the 5 day passes and they arrived today! I love that you sent the tracking information via email, so I knew where my tickets were at all times and I knew early this morning they would arrive today. I'm also happy you provided the signature confirmation. Thank you so much for the services you provide - not only the tickets, but also the tons of easy-to-read and relevant information. There's not one doubt in my mind that our trip will be 1000 x better because of Undercover Tourist. Froggy Fans,
The Wallace Family
March 7, 2012
Thanks for all of your help!
March 7, 2012
Thank you for your prompt response.
March 6, 2012
My girlfriend is really good at finding great things by computer especially this site to purchase tickets for what we believe will be a great weekend. We can hardly wait for this well planned vacation with girlfriends. This site was easy to explore and purchase what we desired. Now the days can't come soon enough. Thank you for a great experience!
March 5, 2012
You all are so awesome! I love Undercover Tourist! Thank you again!! ♥
March 5, 2012
Thank You Undercover Tourist! I ordered my Disney Tickets on 2-28-12 and got them today 3-5-12! That is some QUICK SERVICE!!! You are Great and I will be using your APP in Disney as well!! Thanks Again!!
March 5, 2012
Thanks for your fast reply!
March 5, 2012
Hi Xxxx, Thank you for your response. I just ordered the tickets…Thanks again, Bobbette
March 5, 2012
Thanks so much for your help! Darcey
March 4, 2012
Used Undercover Tourist for the first time. Ordered our tickets last weekend and received them on Friday! Great value and great service!
March 4, 2012
First thanks so much for the great service. I ordered tickets and just a few days later the arrived.
March 4, 2012
We appreciate the quick response; I think we all would have been pulling our hair out over the weekend if you hadn’t responded on Friday evening like you did! Bob
March 3, 2012
Hi Xxxx - thanks for the quick reply.
March 3, 2012
We've recently purchased 5-day disney park tickets and received delivery. Great service and everything was nice and prompt.
March 3, 2012
I've used Undercover Tourist several times and have referred several of my friends to you. Thank you for your reliable service and great pricing!!! We won't buy our Disney tickets anywhere else. Keep up the good work!!!! ~Mindy
March 3, 2012
Thank you!
March 2, 2012
Hello! I love your site and have purchased tickets from you several times…Thank you so much! Bobbi
March 2, 2012
Thanks Xxxx. Appreciate it.
March 2, 2012
Just received our tickets in the mail. We are all so excited to get to Disney since this is the first trip for all 3 of my kids.
March 1, 2012
Great news. Thank you very much for taking care of that. Have a good one.
March 1, 2012
Thanks so much for your help!
March 1, 2012
Thanks for your assistance with our order. Ken
March 1, 2012
WANTED TO LET YOU KNOW THAT THE TICKETS ARRIVED YESTERDAY AFTERNOON!! THANKS AGAIN
February 29, 2012
Thank so much!!!
February 29, 2012
Hello Undercover Tourist. Firstly we received our tickets on Wednesday morning by fedex less than 3 working days after we ordered them from Dublin Ireland. Very impressed with the service.
February 29, 2012
Ok. Sounds great!! Thanks for getting back with me so quickly and have a great day.
February 28, 2012
Thank you so much!!!!!!!!!
February 27, 2012
Received my first U.C.T park tickets today! Such an easy and flawless transaction :)
February 27, 2012
Undercover Tourist Team, Wanted to say thank you for saving me and my family close to $100 on our Walt Disney World tickets this year…Last year I also bought Orlando Flex Passes from your site, and the order process was equally as flawless and fast, with the added bonus of providing great savings! Looking forward to Spring Break 2012 in Orlando, and hopefully many happy returns for years to come. And when we do return to Orlando and the Theme Parks, we will always buy our tickets at Undercovertourist.com. Sincerely, Mark
February 27, 2012
We got our tickets from you for our trip in 2010 & your service is fantastic! Thanks!! Sara
February 27, 2012
Great response. Received tickets fast... Heard many good reviews. Leaving for Disney this Friday with tickets in hand. Thanks
February 27, 2012
Thank you for the speedy response.
February 27, 2012
Thanks again for another great experience and ticket savings. We've ordered WDW tickets from Undercover Tourist twice now, this time for 15 people…The Undercover Tourist app for Android was accurate and helpful in our decision-making while at the parks. We continue to recommend your services to friends. S. Murray
February 26, 2012
Thanks so much!
February 26, 2012
Xxxx - I greatly appreciate this. Thank you so much for your help…Thanks again!!!!!!
February 26, 2012
Thanks for the wonderful service you provided. I received my tickets, very quick, and ladies I spoke with over the phone, helped me and were super friendly.
February 26, 2012
Thank you for the quick reply.
February 26, 2012
Thank you so much! I am so pleased with how quickly the package arrived, and with the discount on the tickets. We will definitely be ordering from you again!
February 24, 2012
Just wanted to follow up and say thanks for helping me through this problem. Everything worked out fine, and we had a great time at Universal.
February 23, 2012
Hi! My name is Patricia and I’m Brazilian. It’s the 3rd time that I’m going to Disney World (now in May) and I’m surprised that I didn’t find your website sooner! It’s very good. Thank you for all the information, especially the Crowd Calendar. It was very useful when we were making our trip schedule. But I best not show your youtube videos to my fiancée, he’s afraid of heights and if I show those videos he won’t even get on the plane! Thank you and congratulations on the excellent site.
February 22, 2012
Hi, I would like to take some time to compliment you on fabulous and very expedient service. I purchased 3 tickets last week and received them in the mail just a few days later! I could not ask for better service. Keep up the great work!
February 22, 2012
What a great experience… And the ability to call to get some fantastic advice was second to none. Brilliant service, thank you
February 22, 2012
Awesome! Thanks so much for the speedy response! Have a great day, Colette
February 22, 2012
Thanks so much Xxxx! Have a great day! Debbie
February 22, 2012
To the "Frog" family, Just wanted to let you guys know how much I appreciate your service. I think it was this time last year when I bought tickets from you and had them shipped FedEx to my work… Needless to say I rushed down to the dock and got my tickets. Talk about customer service! That was impressive. I always recommend your service when I hear of someone going to Orlando. Thank you! Best regards, Rob
February 21, 2012
Plan to use Undercover Tourist again this year and always. I truly recommend you guys for anyone going to Disney.
February 21, 2012
Love waiting for the mail to get my tickets quickly from Undercover Tourist! Thanks!
February 21, 2012
Incredible advice, best prices and friendly service. Undercover Tourist gets your vacation started on the right foot.
February 21, 2012
Thank you so much for your reply.
February 21, 2012
Have used undercover tourist for the last five plus years when buying park tickets. Excellent service!!!
February 21, 2012
This is the best Disney planning site.:-)
February 21, 2012
Thanks for the fast reply.
February 20, 2012
We love your service, thanks so much! Park
February 20, 2012
Hi Xxxx, Thank you SO MUCH for your help. I've purchased from Undercover Tourist and referred my friends to buy from you numerous times and it looks like I've been doing the right thing. You guys ROCK! Michelle
February 20, 2012
Thanks so much for your help and prompt response! Fred
February 19, 2012
Thank you for the information provided. Best regards. Martine
February 19, 2012
Thank you so much! This was my first time as a customer, but I will certainly be back, and recommend you! Amy
February 18, 2012
THANK YOU, not only was your customer service amazing I am totally satisfied with my transaction. I received my tickets much faster than anticipated THANK YOU THANK YOU again.
February 18, 2012
Hello Undercover Tourist, I received my tickets yesterday, great service! The tickets are at a great price. My family will be purchasing tickets from you soon. We will be arriving Florida this summer! Your site is very informative and extremely helpful especially for us visiting for the first time (my second time in 12 years). I might consider purchasing the Kids Eat Free later in the month. Thank you again!! Carolyn
February 17, 2012
We will always buy our tickets from Undercover Tourist! Great Service and wonderful pricing.
February 17, 2012
Thank you. I will get my other tickets from you shortly. Have a great day. Rita
February 17, 2012
Thank you for the prompt response and confirmation.
February 17, 2012
Xxxx - thank you! I really appreciate it!!!!!
February 16, 2012
Great prices, even better service!
February 16, 2012
Thanks - the tickets arrived today! Thanks for expediting.
Athena
February 16, 2012
Amazing! We will definitely be using your service for all our Disney vacations from now on! Thank you!!
February 16, 2012
Thanks Xxxx. That’s really good to hear. I’ll go ahead and buy my tickets from your site right away! Ron
February 16, 2012
Thank you for your prompt response...Again, thank you for all your assistance! Regards, Karen
February 16, 2012
Well, thank you. That was very kind of you. Sincerely, Monica
February 16, 2012
Thank you very much Xxxx!!
February 16, 2012
Xxxx, Thank you so much! Rodrigo
February 15, 2012
Thanks again for your help. Shayne
February 15, 2012
Thanks for double checking & take care, Karen
February 15, 2012
Whew, that's a load off my mind. I thought they were, so thank you for confirming! I appreciate your quick answer. Thanks! Staci
February 15, 2012
Thank you so much for getting back to me so quickly! I will order them today! Natalie
February 15, 2012
I have ordered tickets from your company and even have your app on my iPhone. You guys are great!!
February 14, 2012
Thank you in advance for your assistance. You're a real lifesaver! Ryan
February 14, 2012
Thank you so much for all your help. It is really great of you to help me. I really appreciate it.
February 14, 2012
Xxxx, Thanks so much for your help with this…Thanks, Laura
February 14, 2012
Ok. Thanks for that. Have a good day!
February 14, 2012
Xxxx, Thanks so much for your response! We will call this morning. Best, Christine
February 12, 2012
Thank you so much for the tickets. I bought the tickets before the price increase last year and used them last week. The tickets worked great.
February 12, 2012
Thank you do much for the prompt response.
February 12, 2012
Thank you Xxxx! Hatem
February 12, 2012
We were thrilled with not only the prices of our Disney World Tickets, but also how fast we received them! We will definitely refer friends and family to you, and remember you for future tickets! Thank you for making something about our vacation simple! The Champlain Family
February 10, 2012
I just placed another order through your great company.
Thank you for offering a discount for Disney tickets and exceptional service! Ginger
February 10, 2012
Ordered on Monday, in my hands on Thursday. You folks are the best! JohnB (Six time customer)
February 9, 2012
Thanks and hope it’s a great 2012 for you too! Aylin
February 9, 2012
Thank you for your help – and sorry I took so long to write back! Adrian
February 9, 2012
Thank you! Jean
February 9, 2012
You guys are awesome - thank you!
February 9, 2012
Thanks so much for the prompt service and reply.
Carolyn
February 8, 2012
Hi Xxxx, thanks for your reply, I appreciate your comments and suggestions.
February 8, 2012
Guys your service is EPIC..I have about 10 of my friends that I recently referred to you guys. You ship the tickets fast and customer care is always wonderful. Thanks again for making this part of the Disney adventure easy and affordable. James
January 31, 2012
Thank you! Gina
January 31, 2012
Xxxx, Thank you so much for the good news and the great service. Thanks for emailing me back. Have a magical day! Thank you, Vanessa
January 30, 2012
Thank you so much for superb customer service. I ordered my DISNEYWORLD tickets Friday, and added the 2 day shipping. We are traveling out early Wednesday morning. I received the tickets earlier than expected! I also was very pleased with the service given to me…I can't thank you enough for your excellent customer service, and piece of mind not having to worry if the tickets would arrive in time. I will recommend your business to all my friends! Sincerely, Meredith
January 30, 2012
Thank you for your help and your good work. Regards,
Vanessa
January 30, 2012
Good Morning, I just wanted to send you a note saying I got the tickets we ordered in half the time promised and they look great…We go in 3 days. Thanks again for your service. Ed
January 30, 2012
Dear Undercover Tourist, I am sending this email to tell you how impressed I am with what occurred…It is such a breath of fresh air to see a company concerned about the customer first and not the sale…A huge thank you for being such a conscientious, professional organization that puts the customer first. I will not hesitate to recommend your company! Not only was your customer service excellent, but your prices were the lowest of everyone's. Thanks for a GREAT experience. Kind Regards, Johnna
January 30, 2012
Hi Xxxx, Thanks again for your help…Thank You!! Lee
January 30, 2012
We picked them last Friday. Thank you!
January 30, 2012
Thanks for the prompt response!
January 30, 2012
Thank you in advance for your response. WE have dealt with you (Undercover Tourist) before and it was a very positive experience. Sincerely, Joanne
January 29, 2012
Thank you very much!
January 29, 2012
Thank you for sending us the how-to information. Charles
January 29, 2012
Thank you so much for your help!
January 28, 2012
Thank You Xxxx, I placed my order. Karen
January 28, 2012
Oh thank you so much! Kind Regards, Steve
January 27, 2012
Thank you for your quick reply...I am looking forward to sharing great feedback about UT!
January 27, 2012
Thank you so much. Have a great day!
January 26, 2012
Thank you so much for as always, quick response and shipping to Canada! We were recommended to your services from a friend of ours, and this is the 2nd time we’ve purchased tickets. Having this service available to us seems to make the trip to Florida just that less complicated. You guys are GREAT! Michelle
January 26, 2012
Thank You for the refund and your prompt payment.
Kindest regards, Greg
January 26, 2012
Thanks Xxxx!...Very grateful. Rafael and Beatriz
January 25, 2012
Xxxx, thanks for getting back to me…thanks very much, I really appreciated your help on this. Terry
January 25, 2012
Thank you for your time, Amanda
January 25, 2012
Hi Xxxx, Many thanks for the email…Thanks again! Richard
January 25, 2012
Thank you!
January 25, 2012
Xxxx - thank you so much for your response.
January 25, 2012
Thanks for your call Xxxx, I appreciate it…BTW, I love the new app. I used your free one last year and recommended it to friends. I really thought it was a time saver.
January 25, 2012
Thank you very much. Gayle
January 24, 2012
Hi Xxxx, Thanks for all your help with this…Best regards,
Richard
January 24, 2012
Just making sure! Thanks for the quick response!
January 24, 2012
Thank you, looking forward to receive the tickets Mona
January 21, 2012
Xxxx - just wanted to send you a big thank you for all of your help. We have returned from our trip and had a blast! I've been spreading the word about the great service and also used your Disney app to help us plan our days at the park. It was fantastic. Thanks again! Christian
January 21, 2012
Hello! I downloaded both the Disney and the universal apps and they are awesome! Thank you SO MUCH!...Thanks again, Michelle
January 21, 2012
By the way, our Disney tickets arrived today. Thanks for the great customer service. ~Jennifer
January 20, 2012
Dear Xxxx thanks. You help me a lot. I will go today to Disney customer service!!!!! thanks again !!!
January 20, 2012
Hello!! We first have to say that we have been enjoying your site and are very appreciative of all the work and details that went into it. It has been most helpful and our trip is still months away!...Thank you for your helpfulness!
January 20, 2012
Thanks for the speedy response Xxxx. I will place my order today!
January 20, 2012
Thanks so much for your time and your help. You were very pleasant to deal with. It is greatly appreciated.
January 19, 2012
Hi, I just wanted to say thank you for the quick service! We received our Disney tickets 4 days after ordering. We look forward to using them next month! Thanks,
Sharon K.
January 19, 2012
That helps a lot. We purchase our tickets from UnderCover Tourist because of convenience, price, but most importantly service. You have demonstrated that service, and we thank you. Thanks again. John
January 19, 2012
Hello, I have downloaded your app for Disney World and I like it very much…Thank you, John
January 19, 2012
Dear Undercover Tourist, Thank you so much for such speedy delivery. Ordering was so easy and my order was correct. And most importantly, I saved money!! Thanks so much!! Jennifer
January 18, 2012
Just got home from Orlando. Got tickets for both Universal Studios and WDW from UT. Awesome deal and service!! Can't wait for our next visit :)
January 18, 2012
We have used you guys quite a few times in the past few year for our DW tickets…and can honestly say…would never use anyone else .... Thanks a ton
January 18, 2012
Hello, I really love your website! I am planning a trip to Disney World this fall sometime…Thank you, Brian
January 18, 2012
Hi Thank you for returning my email…Thank you for your speedy response and willingness to deal with this issue. Have a great day Amanda
January 18, 2012
Second time is a charm…..it worked and my order has been placed! Thank you so much.
January 18, 2012
Just got home from Orlando. Got tickets for both Universal Studios and WDW from UT. Awesome deal and service!! Can't wait for our next visit :)
January 18, 2012
Hello – I don’t often leave feedback, but I did want to send something to say Thank you, and keep up the great work! I have used your site two times in the past three years. Both times we saved quite a bit of money on theme park tickets, as well as the wait lines to buy tickets. The first time, we save a TON by going with you. The tickets came quickly, and ordering them was easy. Thanks again, and I will definitely work through you for our next trip! Regards, Kathryn
January 18, 2012
Thank you so much!!!!!!
January 17, 2012
That's correct. Thanks again.
January 17, 2012
I appreciate your help and thank you for the calendar you provide on your website…Again thank you for all your help. Regards, Rex
January 17, 2012
Thank you for your time!
January 17, 2012
Thanks for all your great tips! April
January 17, 2012
Thank you!!!
January 16, 2012
Thanks for your help!
January 16, 2012
Thanks so much! Angela
January 16, 2012
ok. Thanks!
January 16, 2012
You guys are simply awesome!! ...super fast shipping!! Love Undercover tourist. I will be back again for our next set of Disney World hopper passes! Thank you!!!
January 16, 2012
Thank you for the quick answer!
January 16, 2012
Thank you so much for your help. Margaret
January 16, 2012
Ok, thank you very much.
January 16, 2012
Ok, thanks again for your help!
January 15, 2012
Thanks for the QUICK response. I appreciate it - as this is our FIRST trip out to Disney World so I want to cover most of the details…I am happy I came across your site. Barb
January 15, 2012
Thank you so much for your help with this.
January 15, 2012
Thank you so, so much for your help.
January 15, 2012
Thanks Xxxx! I appreciate your help : )
January 14, 2012
Hi Xxxx, Thank you so much for the response and follow-up - I really appreciate it…Thank you for responding on a weekend when I should have called during weekday business hours. With much appreciation, Dave
January 14, 2012
Thank you so much for your prompt reply.
January 14, 2012
Thanks very much…when I checked the mailbox last night, the tickets had arrived!
January 13, 2012
Thank you so very very much!!! Lisa
January 13, 2012
Thank you for this security check! Marianne
January 13, 2012
Thank you
January 13, 2012
Thank you for your time.
January 12, 2012
Thank you very much.
January 11, 2012
Undercover Tourist ROCKS, and when it doesn't rock, it boulders! Our tickets arrived by mail a full four days earlier than advised, and they were exactly what we ordered! Sure feels good to have them in hand well in advance of our travel date, and at a price that beats everybody…Crystal clear instructions on ordering, excellent response time, courteous and prompt. We are so grateful to the in-the-know websites that linked us to you and will definitely use your services again when we go back to Orlando. Linda and Jim
January 11, 2012
Thank you. I received the tickets today, as a matter of fact.
January 11, 2012
Hi – thanks so much for the great Disney tips on your site.
January 11, 2012
Thanks!
January 11, 2012
Thanks a lot for your prompt reply.
January 10, 2012
My best friend just purchased our tickets for Disney from Undercover Tourist last night. Your website was so helpful.
January 10, 2012
Wow, fabulous, Thank you! :D
January 10, 2012
Hi Undercover tourist, Just wanted to say THANKS job well done. I placed an order on Friday morning & my tickets were sent out on Friday afternoon…What quick service. You guys are the BEST!!!!! You have another satisfied customer. I buy my tickets from them every year. Check out this site for AWESOME SERVICE. Yours truly,
Lori Ann
January 9, 2012
Thank you very much for your prompt response.
January 9, 2012
Thank you very much for sending out our Disney tickets so promptly.
January 8, 2012
Thank you for your quick responses to
our earlier concerns. kind regards, Simon
January 8, 2012
Many thanks Xxxx. Kind regards, George
January 6, 2012
Thanks Xxxx!
January 4, 2012
Thank you! Jen
January 4, 2012
Thank you for the lightening speed of service. That’s why you guys are the industry standard! Have a great day! Best regards, Bill
January 4, 2012
I just wanted to thank you so much for your wonderful service. We had to cancel our trip due to our daughter's illness and needless to say it was a crushing decision but your company made it easier to handle. Your prompt service and understanding were so appreciated. We have used your company in the past and will continue to recommend you to everyone we know! Amy
January 4, 2012
Thank you so much for your reply Xxxx, that’s great. Nicole
January 3, 2012
Hi Xxxx, Thank you for the info.
January 3, 2012
Thank you! We have returned from a great trip this Christmas. The APP is great!
January 3, 2012
Thanks. Happy New Year! Connie
January 3, 2012
Thank you Xxxx! Christina
January 3, 2012
Thanks again, Joe
January 3, 2012
Thanks for your help! Mark
January 3, 2012
Hi Xxxx, happy new year. Thanks for your help, I´ve already received the credit on my card. Thanks a lot. Bye Astrid
January 2, 2012
Dear Xxxx, Thank you, thank you, thank you! You're the best. I'll keep an eye out for the email tomorrow. Happy New Year! Highest regards, Camilla
January 2, 2012
Thank you very much for your help.
January 1, 2012
We received it yesterday. Thank you very much.
