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Undercover Tourist is one of the very few authorized sellers in the WORLD for ALL major theme parks, including Walt Disney World® Resort, Disneyland, Universal Orlando, Universal Studios Hollywood and more. This means we have a direct relationship with these brands, securing the authenticity of your purchase and also enabling us to help you immediately if there is a problem.

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Mar 2021

Thank you so much for making the refund process on the trip we had to cancel so painless. Dealing with the death of my father, I’m relieved that I don’t have to hassle with cancelling a trip. We are definitely rescheduling our Disney trip and it certainly will be done … read entire review

Feb 2021

Everybody at undercover tourist is so wonderful! The times I’ve called with questions, I’ve never had a long wait time to get through, and the person helping me has always been so kind and helpful. The prices, the promotions, and the overall process of receiving the tickets has been awesome … read entire review

Jan 2021

Good morning, I am writing to let you all know what a wonderful company you have, and the great customer service that I received from Ashlee, Katie and Loraine. Due to COVID-19 restrictions, we had to cancel our travel plans to FL very last minute. I had purchased refundable tickets, … read entire review

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