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Best Price Guarantee

Get the Best Price on Theme Park Tickets, Guaranteed.

We’ll match the price if you buy a Theme Park ticket at Undercover Tourist and find the identical ticket for less at select online competitors.

What Qualifies?

Your purchase may be eligible for price matching if it is:

  1. Identical to the competitor’s ticket.

    The ticket must be an identical, authentic and unused ticket in an open environment that is available to the general public. The final published price shown must include all relevant taxes, fees and shipping costs that are applicable prior to payment.

  2. Immediately available to the general public from an authorized online retailer.

    In the event you find a final price lower than ours, we will match that final online price as long as it’s available to the general public from an authorized retailer. Most authorized retailers make it very clear they are a trusted partner through an official logo or verbiage on their site.

Walt Disney World Authorized Ticket Seller Disneyland® Authorized Ticket Seller Universal Authorized Ticket Seller Universal Studios Hollywood™ Authorized Ticket Seller SeaWorld® Authorized Ticket Seller

  1. Currently available on the Undercover Tourist website.

    Unfortunately, we cannot make adjustments to product that is no longer available on our website. The ticket in review must currently be available for sale on both Undercover Tourist and the competitor’s authorized website. (Please note: This means the ticket in review cannot have gone past the start date.)

  2. Purchased from Undercover Tourist within the last seven (7) days.

    Undercover Tourist will make a one-time adjustment if you find a qualifying lower price within seven (7) days of your original purchase date. If you are within the deadline and your price adjustment meets all stated criteria, we will refund you the difference in your original form of payment.

Find It. Connect with Us.

If you find a qualifying ticket that you would like us to price match, please chat or email us with your Undercover Tourist order number as well as a link or screenshot to the competitor’s final price, including all applicable taxes and fees. We’re happy to review by email ( [email protected]) or by chat with one of our agents online. We typically can review these requests and confirm the price match within 24 hours.

Our Price Match Guarantee Does Not Cover:

Pricing only available to select groups of customers including loyalty offers, discounts relating to paid memberships, or offers that include a username/password not available to the general public.
Any financing offers, bundle offers, pricing errors, credit card offers, gift card offers or other offers not available to the general public.
1-Day and 2-Day Walt Disney World Theme Park tickets or 1-Day Disneyland Theme Park tickets. (Though these tickets are covered in our 365 Day Refund Guarantee. See ticket details for full information.)