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What You Need to Know About First Aid at Orlando Theme Parks

by Mommy Frog on September 6, 2023 5 Orlando

First Aid at Orlando Theme Parks - PinterestWhen planning a vacation to the Orlando theme parks, you’re probably focusing a lot more on which rides to go on, which restaurants to eat at and where to stay. With so much fun ahead, it’s easy to skip over the “serious stuff,” such as taking preventive measures for getting lost, falling ill or getting injured during your trip, but trust us frogs, this is very important! In this guide, we’ll cover everything you need to know about common ailments and first aid at Orlando theme parks.

One time when we were hopping around Disney World, Tad nearly passed out from the heat. We stopped at a nearby first-aid station, where he got checked out by the nurse on duty and we took some time to recover before heading back out. I myself have slipped and fallen on some rain-slick stairs near a bathroom that resulted in this green gal becoming black and blue. Both tadpoles have had headaches, scrapes and upset tummies while out and about too. The truth of the matter is, unexpected sickness and minor accidents can happen, so it’s important to be prepared when visiting Orlando's theme parks. That way, you can quickly deal with the situation and go back to having fun!

Most Common Theme Park Ailments

First, you should be aware of what could possibly go wrong. These are the most common incidents and injuries that lead to guests seeking out first aid at Orlando theme parks. If you can prevent these ailments from hoppening, you'll make it a hoppier trip.

Heat-Related Illnesses, Including Dehydration and Sunburn

First Aid at Orlando Theme Parks - Water and Fans

In Florida, the weather gets hot and humid, even during the winter and especially over the summer. Many visitors fall ill from heat exhaustion or suffer from a nasty sunburn. To prevent a heat-related illness, water and sunscreen are your two best sidekicks! Chugging water throughout the day isn’t an ideal strategy. Instead start drinking water two to three days before you hit the parks so you’re well-hydrated. Stay away from sugary drinks and alcohol, which could leave you more dehydrated. Apply sunscreen in the morning and continue to slather up throughout the day. A hat or visor can also help with keeping the sun off of your face.


Take breaks when you feel like it, especially in the hottest parts of the day. Air-conditioned shows, rides and restaurants are all excellent ways to get off of your feet and cool down for a bit. You may also opt for a mid-day nap, then head back to the parks in the evening after the sun has gone down. Whatever your strategy is, be sure to take the time to, as Tad would say, stay cool!

Motion Sickness and Dizziness

Adults at Universal - VelociCoaster


The theme parks have so many different kinds of rides, including ones that could make you a bit dizzy. (Think along the lines of simulation rides, spinning rides and roller coasters.) For those who are more prone to motion sickness, there are a few things you can do to try to avoid it. Take an over-the-counter pill, such as Dramamine the night before your visit to get it into your system, or acquire and apply a prescription-only Scopolamine patch. If you prefer a more natural approach, try ginger root supplements and watch what you eat! Stay away from greasy or heavy foods and stick to bland foods like pretzels, crackers or a simple sandwich. If a ride with a screen makes you feel ill, try closing your eyes (EXCEPT on the Orange Team experience on Mission: SPACE where closing your eyes will actually throw off your equilibrium and make the motion sickness worse).


A subset of motion sickness, nausea is a common ailment at the theme parks. Think of all of that delicious (but gut-bomb-esque) food we all look forward to, and you'll quickly understand how those beloved treats can turn on you. Stick with light, healthy food and pepper in your favorite treats in moderation. Rather than eating two or three large meals (ahem, buffet, family or all-you-care-to-eat style), aim for four or five smaller or shared meals to keep from getting weighed down and stay light on your feet.

Sore Feet and Blisters

When you’re walking or standing in lines all day, your froggy feet may be screaming at you at the end of the day. Pack appropriate footwear, and go for comfort rather than style. Avoid flat-footed flip flops or sandals and brand-new sneakers that have yet to be broken in. You could also buy orthotic insoles for extra support. You want to keep your feet dry, so on rainy days opt for water-resistant shoes and pack an extra pair of socks in a backpack. Or, even better, wear a pair of slip-on sneakers that you don't even need socks for!

For protection against blisters, wrap toes and heels with moleskin to prevent rubbing against the shoe. Plan breaks throughout the day, so you can give your feet a few minutes of rest periodically. You know that saying about the best laid plans? Well, we always bring some bandages along just in case (they're even sold in convenient blister-sizes). More on this in a bit.

Insect Bites and Allergic Reactions

You know who else loves Florida? Bugs. Bites and stings are never fun, nor are allergic reactions to the fine Florida flora and fauna. If you have a serious allergy, we're sure you already carry your EpiPen with you. For others, don't reach where you can't see, don't linger near trash cans and when on more rugged terrain, keep an eye on where you step. And don't forget the bug spray! If you do get stung, let a cast member know so that they can steer you toward relief (or medical assistance).

Slips, Trips and Falls

If you've been to Disney, you're probably already familiar with the ride safety spiel (we even have it memorized in Spanish!): Para su seguridad, permanezca sentado con las manos, brazos, pies, y piernas dentro el tren. Accidents happen, but the best way to avoid them is just to use common sense. Keep an eye out for uneven or wet surfaces that can get slick (my backside can attest to this, remember?), stay on designated paths and take your time. This is where that good footwear will help out again! While it's common sense, it bears repeating: Listen to instructions and follow rules aimed at keeping guests safe.

Just walking around the park can be hazardous if you do not pay attention to where you are going. With virtual queues and Mobile Order becoming a common way of managing your time in the park, it can be tempting to order or manage your time on the go. Stop and complete your task before moving on. Otherwise curbs, strollers, small children and other obstacles may trip you up. Having your head in your phone won't save you time if you have to make a stop at first aid and rest a rolled ankle. Keep an eye out for those curbs. Don't post to social media and walk at the same time, either, or you may end up taking selfies at the first-aid station!

Tad took a tumble at Magic Kingdom once. He was looking at his camera as he hopped along and caught his flipper feet on an obstacle. Down he went, and he had a Lightning Lane to First Aid for antibacterial cream, Band-Aids and an ice pack.

Chafed Skin

Sometimes when it's hot and humid, your skin can get chafed. After a day of walking, clothing may rub you the wrong way or skin-on-skin friction can cause you to become red and raw. A little anti-chafe product or powder can go a long way to keep you feeling friction free. You can also wear undergarments designed to prevent thigh chafe. For me, yoga pants or biker shorts usually help in preventing chafed skin on my legs, as opposed to shorts of any material (especially denim which I do not recommend). Some extra fabric on a hot day is often worth it to stave off painful irritation.

Building Your Own First-Aid Kit

There are a few items you can bring with you to help with some of these common problems. You'll of course want to bring any medical supplies you regularly need, including inhalers, EpiPens or insulin. Bring a small, soft cooler bag and freezer packs for insulin (you cannot bring loose ice or dry ice into Disney World parks, but freezer packs are allowed so you can keep medication cold).

Some additional items you may want to pack with you include:

  • Band-Aids (we like to keep favorite characters on hand to make those bumps and bruises a little more manageable)
  • Moleskin
  • Anti-chafe products
  • Bug repellent
  • Sunscreen
  • Water bottles
  • Baby wipes
  • Hand sanitizer
  • Health insurance cards

I also keep a small pillbox and label the following (for tadpoles and big frogs alike):

  • Allergy pills, such as Claritin or Benadryl
  • Pain relievers, such as acetaminophen or ibuprofen
  • Anti-itch cream, such as After Bite or hydrocortisone cream (these are often sold in travel sizes, perfect for a park pack)
  • Neosporin
  • Antacids

Where to Find First Aid at Orlando Theme Parks

Of course, if you don't have these items handy, or find yourself needing something not included here, you'll want to seek out back-up from the pros at the first-aid station at the park. Let’s take a look at each of the parks' first-aid stations and procedures. 

First Aid at Disney World

First Aid Station at Magic Kingdom


At Disney World, there is a first-aid station in every park, including the two water parks. If you’re feeling a little under the weather, these stations are equipped with remedies for minor injuries and illnesses, semi-private resting areas and a licensed registered nurse to help you with any needs. You can get free sample portions of over-the-counter medications such as acetaminophen, bug bite ointment, eye wash solution, ice for bruises or sprained ankles, bandages and more. First-aid stations can also store and refrigerate insulin and medications for you. It must be labeled and be in an original bottle. You can safely administer daily injections and dispose of hypodermic needles here, as well.

While you cannot store breast milk (or foods for special medications or diets) at first-aid stations, you can store a breast pump there. You can acquire ice at the stations to keep your items cold.

If you need more urgent care, Disney World offers complimentary transportation to and from off-site AdventHealth Walk-In Urgent Care Centers. In a medical emergency, Reedy Creek Emergency Services (RCES) responds to situations in the parks. You can alert a nearby cast member who will call for RCES, or call 911 on your cell phone and make sure to specify that you’re on Disney property so the operator can direct the call to RCES.

Here’s where you can find the first-aid stations in the parks:

  • Magic Kingdom — between Crystal Palace and Casey’s Corner
  • Disney's Animal Kingdom — next to Creature Comforts and across from Terra Treats
  • Disney's Hollywood Studios — near Guest Relations immediately by the park’s entrance
  • EPCOT — inside the Odyssey Center, which is between Test Track and the Mexico pavilion
  • Typhoon Lagoon — behind Leaning Palms
  • Blizzard Beach — between Lottawatta Lodge and Beach Haus

You can also find First Aid locations in the My Disney Experience app. Head to the map and toggle to filter by "Guest Services." You'll then see icons noting AEDs, First-Aid stations and even Mosquito Prevention and Hand Sanitizer locations based on your current location.

First Aid at Universal Orlando Resort

First Aid Station at Universal Studios Florida

Universal Orlando Resort has both health services and first-aid stations at Universal Studios Florida and Universal's Islands of Adventure, and a first-aid facility in Universal's CityWalk and Universal's Volcano Bay. They are staffed with professional paramedics and registered nurses.

At Universal Studios Florida, a first-aid station is located at Family Services, near the Studio Audience Center by the park’s entrance. The main health services station is behind Louie’s Italian Restaurant on Canal Street between the New York and San Francisco areas.

At Universal's Islands of Adventure, a first-aid station can be found inside the Guest Services lobby to the right of the main entrance turnstiles. The main health services station is at Sinbad’s Village in the Lost Continent.

CityWalk’s first-aid facility is at the end of the hallway behind Cold Stone Creamery. Volcano Bay’s first-aid station is located near the entrance.

If you are nursing a baby, you can find nursing facilities at the first-aid station. You can store insulin or other meds there as well.

First Aid at SeaWorld Orlando

SeaWorld Orlando has two stations located in the park. One station can be found behind Stingray Lagoon, while the other is in Sesame Street land. Discovery Cove and Aquatica Orlando also each have one First-Aid station. These facilities are staffed with registered nurses who can provide medical assistance.

First Aid at LEGOLAND Florida Resort


You can find qualified first aid personnel in the first-aid building next to the Fun Town Factory Tour at LEGOLAND Florida Theme Park. Automatic External Defibrillator’s (AED) are available.

Peppa Pig Theme Park has one First Aid station located at the front of the park directly next to Mr. Fox's Shop. AEDs are available. If you or your tadpole need immediate assistance, notify any Puddle Jumper.

Have you ever had to seek first aid at Orlando theme parks? Do you have any advice to share? Did we miss any first-aid kit must-haves? Hop down to the comments below and let us know!

Related: The Best Orlando Theme Parks by Age Group

Related: Tips for Staying Healthy at Disney World

Hoppy planning!

Keep hopping, Mommy Frog!
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Oct 25, 2022 at 2:45 p.m. Vanessa Says...

I currently am taking progesterone in oil shots nightly during my first trimester. What do I need to do to be able to bring a prefilled syringe with me to the park and where can I go so I can do my shot privately? I am wondering if I need a doctors note or need to call the park in advance?

Oct 26, 2022 at 9:40 a.m. FrogBlog Says...

Hi Vanessa!

The theme parks in Orlando all have First Aid Centers located in each park, so these will be your best bet for private areas to administer your shots. As far as preparations go, you don't need to bring a doctor's note (unless you'd feel more comfortable with it — it probably wouldn't hurt to do so) or call in advance. We would just suggest that you inform security that you have medically necessary items before walking or passing your stuff through the detectors.

Hoppy planning!

Mommy Frog

Dec 11, 2020 at 9:16 p.m. Luanne Goslinga Says...

Is Health Services a place where my Type 1 diabetic daughter can keep her insulin pen cool?

Dec 14, 2020 at 11:36 a.m. FrogBlog Says...

Hi Luanne!

If you are heading to Universal Orlando, we'd recommend bringing a soft-sided insulated cooler (no larger than 8.5" wide x 6" high x 6" deep) to keep the insulin pen cool. For any rides that require lockers, you can tell a team member that you need to keep the bag with you for medical reasons (you don’t have to divulge any specifics, other than medical reasons) and you’ll be able to utilize lockers at the ride’s loading platform. If you are heading to Disney World, First-Aid Stations can store the insulin for your daughter. Hope this helps!

Hoppy planning!

Mommy Frog

May 28, 2019 at 5:56 p.m. Holly Says...

We visited Universal Studios May 2018 and I was quite disappointed with their first aid supplies. My son experienced a foot/ ankle issue while we visited and neither the park nor our hotel could get us a simple elastic bandage. It was very disappointing. This should be a must in any first aid kit and again....neither park claimed to have one. :(

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