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Home / Blog / Theme Park Tips & Planning / What to Do If Your Special Needs Child Is Lost at Disney World

What to Do If Your Special Needs Child Is Lost at Disney World

by Mommy Frog on October 3, 2019
8 Orlando

Disability Tips for the Park - Disability Access for Disney World Attractions

Mommy Frog's Note: With a little help from my niece, who has been diagnosed with Autism Spectrum Disorder, we frogs have been learning more and more about the logistics of traveling with someone who has a disability. We are very hoppy to announce we'll be doing more coverage of traveling with disabilities in the coming weeks and months, so that we can pass along what we've learned. And hopefully learn from your experiences too! We will be tackling the sensory challenges while highlighting the positives of having a child with a high IQ and deep interests. Plus we will look at how travel can help fulfill those needs. Have a topic you'd like more information about? Drop us a line in comments below! 

It can happen in a moment — your family climbs out of the teacup, viking ship or Tower of Terror elevator, and the next thing you know, you’re missing one of the froglets. Thankfully, this scary situation usually resolves in seconds; you locate your little one and move on to your next attraction.

In some cases, though, the crowds and distractions in the theme park can lead to a longer and more panic-inducing separation. If your little tadpole (or your grown-up, special needs child) wanders, then taking some additional precautions before you arrive at the theme parks at all can help you remain together. This post will help walk you through what to do if you special needs child is lost at Disney World.

Top Places Kids Go Missing in Disney World

Kids can get distracted and go missing anywhere, but these areas are particularly likely to separate your party:

What to Do If a Special Needs Child Is Lost at Disney World - Festival of Fantasy

  • During parades
  • While exiting a show or ride with large numbers of guests
  • In the area around Bibbidi Bobbidi Boutique, all princesses look alike and this area is packed with them!
  • In and around elevators
  • At bathrooms with multiple exits into different lands

Start with Prevention

Thankfully, the Disney theme parks have established protocols for swiftly locating missing children and reuniting families in a hurry. Before you ever head to the park, check out these frogtastic tips for sticking together and finding your child in a hurry if you need to. While most kids can be successfully reunited in minutes, what happens if your child with autism or a similar condition has wandered?

In many cases, this child may be unable to assist in the search for his or her parents and could experience increased anxiety or panic when separated. The details below will help you get reunited swiftly and minimize the discomfort your child experiences while you are separated.

Special Needs Child Is Lost at Disney World - Wear Matching Shirts

  • Make sure all family members know to stick together and remind everyone on the monorail, boat or bus to the theme parks. Disney World offers plenty of tempting distractions, so a mini review on sticking together can go a long way toward a successful, worry-free day.
  • Practice social stories and “what to do if you are lost” drills at home. Taking some time to read, roleplay and plan can highlight both the reasons to stay together and the safe things to do if you are lost.
  • Consider matching shirts and choose a “color of the day” for each day of your vacation. You’ll know to look for the bright orange, red or blue shirt and be able to swiftly spot your child in a crowd.
  • Take a family photo each morning of your trip. Not only does this make a great memento, you can see at a glance what your child was wearing and if needed, share the image with Disney World cast members to aid in recovering a child who has gone missing.
  • Choose a designated meeting space. Cinderella’s Castle, Spaceship Earth and other iconic locations may sound like good ideas, but these have massive footprints and a huge surface area. You could end up looking on one side, while your missing child waits patiently on the other. Instead, opt for something memorable. A favorite shop, ride entrance or smaller landmark is often a better choice for kids than a massive structure.
  • Take steps to prevent wandering and elopement, a common problem for children with autism.

What to Do if Your Special Needs Child Is Lost at Disney World

The second you notice one of your froglets is missing, take a quick moment and scan the area. In some cases, he or she could be standing behind a planter, merchandise rack or tall adult. If you don’t see him or her in the immediate vicinity, head to the closest attraction to speak with a cast member. Any cast member can help launch your search. The faster the Disney team knows your child is missing, the better equipped they will be to help you!

Let the cast member know your child is missing and that their special needs could make it difficult for them to relay key information and details on their own.

If possible, leave one family member in the last location your child was seen; he could return to this area, expecting your group to be there.

Savi's Workshop courtyard at Disney World

Search the area or land you are in, noting bathrooms, ride and restaurant waiting areas and shops. Be aware that many restrooms, including those in Magic Kingdom, have multiple exits. It is possible to enter a restroom in Adventureland and come out in Frontierland. This is a very common scenario when parties are separated in the parks!

Know that as you are looking, cast members are too. In some cases, the Disney World team identifies a lost child before the parents realize the little one is missing.

Get the Inside Scoop: What Happens When a Cast Member Finds a Child at Disney World?

We had a chance to spend some time with one of Disney World’s expert VIP tour guides on a recent trip, and she shared some insights into the way lost children are reunited with their parents. She filled us in on the toadally unique approach Disney World takes to missing children that are “found” by cast members.

In some cases, the missing child lets a cast member know he is lost or has been separated from his parents. When this happens, the cast member who first made contact becomes that child’s constant companion until he is reunited. This allows for a sense of security and creates a consistent presence for the child.

When your child is found, the park team will swing into action; this includes scanning your child’s Magic Band, asking your child for your contact details and looking for obvious signs of identification. For kids who are unable to speak for themselves, an ID bracelet, card or other form of contact information can help with this part of the process.

Cast members will then track you down so you can be reunited. Since parents are usually alert and actively seeking their missing kids by this point, families are generally reunited very quickly. While you will not hear public announcements, cast members throughout the park will be alerted to the search.

While they wait for their “lost parents,” kids are transported to a nearby secure location and offered some fun activities. According to our guide, these can include crafts, character visits and other distractions as the parents are tracked down.

In many cases, by the time the parent reaches out to a cast member, the child has done so also, and is already safe and secure. If you have been separated, be prepared to show ID to reclaim your missing froglet.

Special Safety Precautions for Children with Autism and Other Disabilities

While any child can become lost, a child with a cognitive disability or one that impacts the ability to communicate will have a harder time relaying his own information to the cast members helping them. Taking a few precautions can help ensure your group is reunited quickly if your child is lost:

  • Use a shoe tag or lanyard to hold contact details, just in case. If your child loves Disney pins, then a card with your information can be slipped into the lanyard holder, just in case.
  • Temporary tattoos can also be used to ensure your child has contact information, even if he is not able to relay details verbally. You can print out your own or order them, then apply to an arm (to be covered by a sleeve but used if needed). Unlike a lanyard, tag or backpack, a tattoo can’t be lost and won’t come off easily.
  • If you use the Disability Access Services (DAS) card, then relay this to the team helping you. Your child’s photo was taken when you signed up and his last known location (the last time his Magic Band was scanned) should be recorded as well.

Fortunately, families are usually reunited in minutes, even if the missing child has trouble relaying his own details. Knowing how the process works can help give you peace of mind as you search and ensures you and your child are back together as soon as possible.

Do you have any questions about preventing a child from getting lost at Disney World? Share them in comments below!

Related: How to Prevent Your Child from Getting Lost at Disney World

Keep hopping, Mommy Frog!
View Comments


Jul 11, 2023 at 7:25 a.m.
Mark Says...

It was the end of the day and the final fireworks show was about to kick off. My autistic 9 year old, nonverbal son was not able to use his wagon as the park did not have an area available for handicapped or disabled. We were asked to move the wagon to the stroller parking by the haunted mansion. We tried our best to enjoy the show as he fidgeted and looked for his enclosure. As the massive crowd started to move towards the exits, we were unable to find our wagon as it was moved by cast members for traffic control. Amongst the frantic moments of looking for the wagon, we eventually found it pushed in another area without notice. We were relieved to have found it , but the unsettling sickness had set; my son was missing. The next six minutes will be the most petrifying moment in my life. Myself, spouse, two teenage daughters, and two friends started to yell his name in the crowd. I found a cast member immediately and reported the situation. A family to whom we were blessed to have met asked what is he wearing? I started to yell blue ball cap and red shirt, lost 9yr old from the couple’s suggestion. Others started doing the same. The same couple reported that their family members were already at the exit of the park and had spotted him! My son had navigated through the crowd in world record time. My spouse had found her way to the exit and ended the nightmare. I gathered the rest of the family and we all came together in much relief that my son was safe. We had a DAS photo and some pictures, but I really like the temp tattoo idea and tags. I hope this doesn’t happen to anyone else, but would probably feel better with all the precautions place.

Nov 25, 2019 at 12:40 p.m.
Christine Says...

The article & comments are useful.

We are booked for DW 14 - 22 Dec, I'm Travelling with my 2 mentally challenged sisters. 1 sister 52yrs intellectual disability and the other is down syndrome 43yrs old. I was concern in how am I going to cope with the crowds expected in Dec @ DW. It becomes over welling @ times and I was of the view I made a mistake to book for Dec and should have when less crowds expected. The older sister 52yrs has a tendency of just exploring things being mad aware of DW DAS is such a relieve most definitely more relieve since I came across the article. and comments as these tips are useful however I will surely keep an eye on both

Big thank you to DW DAS Team and DW. Our trip will be amazing and an experience to treasure as sister.

looking forward to our trip

Nov 18, 2019 at 7:06 p.m.
Kim Says...

First year we did temp tatoo and it worked okay. Then I started running and found a product called RoadID - ordered one for my son. He loved it. They also have one that can go on the shoe - there are many options.

Nov 18, 2019 at 1:19 p.m.
FrogBlog Says...

This is super hopful - thanks for sharing with us, Kim!

Hoppy planning!

Mommy Frog

Nov 16, 2019 at 2:20 p.m.
Mom of 4 Says...

Thank you for this wonderful and needed information. My mostly non verbal son stepped into the crowd after space mountain while I was speaking to the photo cast member. He saw his grandad walk outside, quietly followed him, then we presumed he joined the crowd walking past thinking that was what he was supposed to do. We quickly found him by space mountain before we needed to alert cast members thank the Lord. But it can happen and it's so good to have this information. He never elopes either and has few behavioral issues. He does have sensory issues so wearing a lanyard or magic band lasts about 10 seconds. Your temp. tatoo idea would be a great solution for us. I hadn't heard before.

Thanks for the great article and look forward to reading the others.

Nov 18, 2019 at 8:51 a.m.
FrogBlog Says...

Thanks so much for sharing, Mom of 4! You are so welcome - we're just hoppy to help :)

Hoppy planning!

Mommy Frog

Nov 15, 2019 at 10:12 p.m.
Cathy Ferrelli Says...

We are going to Disney in mid- January. I will be traveling with my 14 year old daughter with epilepsy and my 20 year old son with autism and intellectual disability. While I have practiced travel training for years, I’m still nervous about this huge undertaking. Both kids are Make-A-Wish recipients, my sons trip was in 2003 - he’s not been back since due to anxiety and the fact that he refuses to fly. We will definitely be using DAS and prayer, lol!

Nov 18, 2019 at noon
FrogBlog Says...

You got this, Cathy! Sending all the good vibes your way. It'll be a magical trip, and you are one toadally awesome mama making it happen!

Hoppy planning!

Mommy Frog


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