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Overview of Disney World's Disability Access Service (DAS)

by Mommy Frog on April 9, 2024 466 Orlando

Note: Starting May 20, 2024, Walt Disney World will implement an update on registration for the Disability Access Service. Before May 20, guests can use DAS as explained in this post, and the eligibility window will be 30 days (once expired, guests will need to re-register). For the new changes effective May 20, the initial registration process will be completed through a live video chat — in-person registration will no longer be available at Guest Relations in the theme parks after May 19, 2024. Up to 30 days before your visit (or on the day of), you will talk with a cast member virtually to determine your eligibility. The guest with a disability or a parent/guardian will need to participate in the registration process. This includes getting a photo taken of the guest registering for DAS. With DAS, you can have up to four people in your travel party, including the person registered for DAS. DAS is valid for 120 days, after that, you will need to sign up again. Currently, the live chat is only available in English. Hop over to this post for the DAS details at Disneyland.

Inside This Post Inside This Post

Walt Disney World’s approach to assisting guests with disabilities ensures that every guest can enjoy a day at the parks. For families with one or more members needing accommodations, Disney World’s Disability Access Service (DAS) can help make a trip comfortable and memorable for everyone. This comprehensive program is about more than just getting ahead in line; it is designed to ensure that every guest and family has a toadally amazing Disney experience.

Disney World's Disability Access Service - Slinky Dog Dash Roller Coaster

In October 2021, two features were added to the Disability Access Service program at Disney World to make the service even more user-friendly. Guests now have the opportunity to pre-register via live video call and use DAS Advance pre-arrival planning, as well as select DAS return times through the My Disney Experience app. These improvements make it easier to get return times right from your phone, and reduce walking back and forth.

Here’s what you can expect from DAS when you visit Disney World!

What Is DAS?

Disney World's Disability Access Service (DAS) provides assistance for guests and families with disabilities to navigate more easily and enjoy the parks. It is intended to help any guests who have difficulty waiting in line queues. Instead of physically waiting in a queue, you receive a return time equal to the current standby wait time. You can spend the time anywhere in the park and then return to enjoy the ride. You enter through the Lightning Lane entrance for barely any time in a physical queue.

Disney World's Disability Access Service - DAS Screen on MDE App

You may hear some people refer to it as a disability pass or DAS card. The “pass” or “card” portion of the name is leftover lingo from a time when guests were provided with a paper or plastic card to use in the program. Today, the DAS is fully digital and integrated into your ticket or MagicBand, so no additional card or media is needed, and you can receive DAS return times through the My Disney Experience app!

Who Qualifies for Assistance from DAS?

Any adult or child with a disability that could endanger them, prevent them from fully enjoying the parks or waiting in a traditional line qualifies for DAS. This includes guests with both visible injuries or disabilities and those with less visible, non-apparent disabilities that could impact their park experience. The DAS covers both the impacted guest and those in their group (up to six people, including the DAS holder).

Guests in wheelchairs can usually be accommodated at the point of entry in most rides, so if your only concern is about lines and boarding with a scooter or wheelchair, you may not need the DAS at all. The DAS is designed to support those guests who have needs beyond being using a wheelchair or beyond limited mobility. If you’re only worried about getting through the line queue or accessing a ride with a scooter, you can simply head to your chosen attraction. Cast members are well-trained and will be able to assist you without the need for the DAS.

How Do I Get DAS?

Disney World's Disability Access Service - Magic Kingdom City Hall

Guests can now pre-register for DAS in advance of their trip. Pre-registration can be as early as 30 days in advance, but no less than two days before arrival. The registration will consist of a live video chat with a cast member, who will determine if you are eligible for DAS. Note that DAS is still determined on a case-by-case basis.

Once approved, the cast member will book two Advance Selections for each day of your visit. If you want two selections for each day, the entire length of your trip must be within 30 days. Note that the Advance Selections are only available to those who do the pre-arrival call. The individual requesting DAS must be present during the video chat, even if it's a parent or guardian registering on their child's behalf. The video call is screen reader-friendly and available with text chat for those with visual or hearing disabilities. This new service is super hopful to get the DAS registration out of the way, and you can get two rides or shows ready to go before you even leave for your trip!

If you did not pre-register, you may do so at Guest Services at any of the four theme parks:

Magic Kingdom: A Guest Services location is outside of the park turnstiles on the right-hand side. Already inside Magic Kingdom? Head under the railroad tracks, then veer to the left. Guest Services is in City Hall, the first building you’ll see.

EPCOT: Before entering the park, head to the far right. Guest Services is located outside of the gates near the monorail entrance. If you are already inside EPCOT, there are Guest Relations locations near Spaceship Earth and near the International Gateway entrance.

Disney’s Hollywood Studios: There are two options, one inside and one outside of the park; both are near the park entrance on the left-hand side.

Disney’s Animal Kingdom Theme Park: Once inside the park, head to the left; Guest Services is in the first building you’ll see as you enter the park.

Lost at Disney World - Magic Kingdom Guest Experience Cast Members

Frog Family Tip: Save time and possibly some extra steps by locating a Guest Experience Team found in several locations around each park. You'll recognize these stations by looking out for the big blue umbrellas with the words "Guest Experience Team" and the park's icon printed on them. These cast members will be dressed in a royal blue shirt and black shorts or pants. The Guest Experience Team can help you set up or renew a DAS pass. They can also help book, adjust or cancel a return time. In addition, the Guest Experience Team can help answer questions about attraction wait times, showtimes, directions and general questions about the Disney World parks.

The individual requesting DAS must be present when registering, either in the video call or in person. Note that a photo will be taken. Make sure everyone in your party is linked in My Disney Experience so everyone can be included in DAS plans. Once registered, DAS is good for up to 60 days.

What Documentation Is Needed for DAS?

Disney World's Disability Access Service - Guest Experience Team member at Tron Entrance

The person requesting DAS needs to be present and you must have your tickets or your Magic Bands to complete the process. Allow about 10 to 15 minutes to complete the process. Guest Relations cast members are well-versed and will walk you through the DAS process.

You do not need to have a doctor’s note or even reveal the details about you or the individual's disabilities. You do need to describe the accommodations needed to fully enjoy the park. The more details you provide about your needs, the better DAS will work for you. This is a custom program that will be tailored to meet your specific situation. Your stated needs can range from the need for a quiet area to wait in lieu of standing in line, a pass to bring a stroller right to the loading area of a ride or other specific needs your family may have.

How Do I Use DAS at Disney World?

A new feature allows registered DAS guests and their party members to make return time selections right in the My Disney Experience app. Once tapped into the park, a DAS button will appear in the app. You can access it by clicking on the bottom three lines and scrolling down the menu. Anyone in the party can make the selections for everyone, but the guest with DAS must be present when the return time is redeemed and tap into the ride queue first before anyone else in the travel party. Guests can still visit the attraction, Guest Relations or a Guest Experience Team umbrella to receive return times.

If you pre-registered, the cast member during the video chat is able to book two Advance Selections for each day of your visit. Advance Selections have a set one-hour arrival window. If not used, they will expire. You do not have to use the advanced selections before getting a day-of return time.

Return Times are day-of selections and are available once you are tapped into the park. When chosen, they reflect the current standby wait. If Peter Pan's Flight is a 50-minute wait, your return time for that attraction would be in 50 minutes. Once the return time starts, it can be used at any time until park close. You can only hold one return time at a time. Once you have tapped in at both touchpoints in the queue, you can book your next experience.

Return times are not able to be booked during Early Theme Park Entry. If park hopping, selections will become available once you tap into that park. If a posted wait time is 15 minutes or less, guests using DAS and their party are typically given immediate access to the Lightning Lane entrance.

Using the My Disney Experience app to make selections allows for less walking to attractions or Guest Relations to get return times. We are so glad the service is now integrated into the app so all of the planning is in one place!

What Disney World Attractions Accept DAS?

Big Thunder Mountain Railroad at Magic Kingdom

Every attraction in Disney World can accommodate the needs of guests with disabilities; you can hop on over to our full list of Disability Access for Disney World Attractions to get the scoop on each individual ride. Note that the person holding DAS must meet the height requirements of the ride.

How Does DAS Work with Disney Genie?

Genie still operates the same way as before with being able to receive return times equal to the standby wait. You do not need to purchase Genie+ or individual selections to utilize DAS. Any ride with a standby wait time is eligible for DAS return times. With attractions using virtual queues (currently Guardians of the Galaxy: Cosmic Rewind and Tron Lightcycle / Run), all members must have joined the virtual queue first. Once your boarding group is called, cast members will direct you on using DAS.

Note that nearly all attractions are available for advance selections except for select attractions (typically those using the individual Lightning Lane). Here are the rides that are only available to book the day of your visit and are not available ahead of time:

  • Magic Kingdom: Seven Dwarfs Mine Train, Space Mountain
  • EPCOT: Remy's Ratatouille Adventure, Frozen Ever After
  • Hollywood Studios: Star Wars: Rise of the Resistance, Mickey and Minnie's Runaway Railway
  • Animal Kingdom: Avatar Flight of Passage, Expedition Everest

All attractions still offer return times with DAS. Unlike Disney Genie+, which currently only allows a ride to be selected once per day, there is no limit to return times for the same attraction.

You can also combine DAS and Genie+ or individual Lighting Lane selections to truly maximize your day! If you purchase Genie+, you can make Genie+ selections along with your DAS return times. You can also purchase individual Lightning Lanes and select an arrival window. All of these options utilize the Lightning Lane entrances. While DAS return times require you to wait the full standby time, Genie+ selections can be made for the next available time window and can be used right away. Purchasing Genie+ is not necessary when utilizing DAS, but there may be days when using both could be helpful, such as peak holiday times.

Disney World's Disability Access Service - Stroller Tag at Disney WorldDAS Stroller Tags

For families traveling with a loved one with autism or a related sensory disability, the DAS offers a way to enjoy attractions without waiting in a crowded, often overwhelming space. Guest Relations can provide you with an oversized red sticker for your stroller that allows you to bring a stroller directly to the loading area. Attractions such as Kilimanjaro Safaris require strollers to be parked at specific points in the line. If you have this pass, your child can stay in the stroller until the loading area is reached. There are a few exceptions to the policy, as sometimes guests with a DAS stroller tag may not be able to enter areas that the stroller can’t safely navigate.

Still Have Questions? Here Are Our Frogtastic FAQs!

Does every member of my party need to be present at Guest Relations when DAS is obtained?

No, the Guest Relations cast member will speak with the guest (or guardian) for whom DAS will be issued. The cast member will ask how many guests are in the party; this number can be adjusted as necessary at Guest Relations.

Once I have registered and received Disney World's DAS, what’s next?

Time to have fun! If pre-registered, you can start booking return times on the app once you are in the park. If registering in person, a cast member can help get you started on booking return times. Go to that attraction during the allotted time and enjoy! Return times are valid until redeemed prior to park closing. Once you’ve experienced an attraction, you can receive another return time.

Where do I receive more return times for attractions?

You can book return times on the My Disney Experience app or in person at the attraction or Guest Relations. You can choose another return time for the same attraction or a different one as soon as you tap in twice in the queue. Another member of your party can obtain a return time, but the guest with DAS must enter the attraction first before the other party members.

Do the guests with the DAS have to board the attraction with the rest of the party?

Yes, the guest with the DAS must enter the attraction. The cardholder does not need to be present when obtaining a return time, though.

What if I’m afraid that Disney World's DAS will not accommodate my needs?

Disney works with guests individually in order to accommodate their specific requests and provides assistance for a variety of needs and disabilities. Oftentimes, accommodations will be made at individual attractions if the system is not working at all. If you have any concerns at all, tell a cast member and they will find a way to work with you!

Do I have to get a new DAS at the start of each day?

No, DAS is valid for 30 days once registered.

How many reservations can I have?

You can only have one active return time at once. This is separate from the Advance Selections, which you can have two per day. You can have both advance selections and return times active at the same time. Both Advance Selections and return times will appear as plans in the My Disney Experience app.

Can I cancel a reservation? For example, I grab a reservation for Haunted Mansion but then decide I want to ride Seven Dwarfs Mine Train at that allocated time.

Yes! Return times can now be modified or canceled in the My Disney Experience app. Anyone in the party may modify the reservation, but the guest with DAS must enter the attraction.

How many guests in one party can be covered under Disney World's DAS?

The maximum is six guests per DAS. If you have special circumstances or any concerns, talk to Guest Relations.

Can I use DAS for fireworks and parades?

There are no specific reserved areas for guests using DAS. If you plan it right, it can really work out to your advantage! Guests using DAS with concerns should visit Guest Relations to see what accommodations can be made for fireworks/parade viewing. There are special viewing areas on parade routes and some shows for guests with disabilities, but those cannot be reserved and are on a first-come, first-served basis.

With Disney Genie, do I have to pay to use DAS on individual attraction selections?

DAS does not require any additional purchase with the Disney Genie+ system. Any attraction with a standby queue can issue DAS return times. Only certain attractions are available for pre-arrival Advance Selections, but all attractions are available day of.

We hope this overview of Disney World's Disability Access Service answers your questions about the new program. If you've used DAS, we'd love to hear your thoughts about it. Share them in the comments below!

Related: Overview of Universal's Attraction Assistance Pass

Related: Overview of Disneyland Disability Access Service (DAS)

Hoppy planning!

Keep hopping, Mommy Frog!
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1–50 of 213 comments
Apr 16, 2024 at 10:09 a.m. Jana Says...

My husband is missing all four fingers on his right hand due to a table saw incident. His affected hand does tend to swell at times. Would he qualify for DAS? We go Memorial Day weekend to Disney.

Reply
Apr 12, 2024 at 6:22 p.m. Pat Says...

Hi I’m eligible for a DAS but will have 5 members of my family with me will we all still be allowed to be together on my DAS when I apply like other years

Reply
Apr 12, 2024 at 3:40 p.m. FrogBlog Says...

Hi Pat!

It depends on when you're registering, as there are some changes going into effect starting May 20 at Disney World. From now until May 19, the party size will remain a total of six (the DAS user and five guests). Starting May 20, the party size will be reduced to four total (the DAS user and three guests). Exceptions may be made for immediate family members if the party size is larger than four.

Hoppy planning!

Mommy Frog

Reply
Apr 3, 2024 at 12:14 a.m. Tati Says...

Any idea how DAS work for shows? Such as Fantasmic!

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Apr 9, 2024 at 8:03 p.m. Emily Says...

Hi, we’re a family of 6 and only recently found out about the change in the DAS pass going down to 4 people. This change would make it very hard for my family.

I’ve read some places it 4 and others it immediate family?

Thank you

Reply
Apr 11, 2024 at 5:55 p.m. FrogBlog Says...

Hi Emily!

The DAS party size is now limited to four party members (including the guest requesting DAS), though exceptions can be made only for immediate family members.

Hoppy planning!

Mommy Frog

Reply
Apr 8, 2024 at 11:42 a.m. FrogBlog Says...

Hi Tati!

It depends on the show, as DAS is only available for select shows (typically ones with more than one showtime, so it would not be available for Fantasmic). For shows that offer DAS, a return time will be given for the next show if the current show is full. But if there's room, DAS isn't needed and you can go right in!

Hoppy planning!

Mommy Frog

Reply
Mar 19, 2024 at 4:31 a.m. Kelly Says...

We will have a party of 8 (5 adults and 3 kids), 2 of the kids will qualify for DAS. Originally we were thinking of just getting one DAS under my son and listinf my husband and me and the 3 kids. Our 3 grown kids buy the genie+ for since they'll most likely stay in the parks after we head back to the hotel for the night and probably go off on their own throughout the day. I know the person with the DAS needs to board the attraction since they have to scan first but does that mean they actually have to ride? A couple of scenarios come to my head that I'm not sure how to handle. 1 - my youngest wants to ride but neither of her other siblings (DAS qualifiers) are interested. In this environment we wouldn't be able to have myself or my husband out numbered by the 2 while the other one waits in the normal like with the youngest. So we need to utilize DAS all kids go through line and scan badge but only 1 adult and 1 non DAS member actually ride. Or 2 - my son (the one we would put the DAS in) says he wants to ride something but then as we are about to board his anxiety gets the best of him and doesn't want to ride, can the other 2 kids and my husband still ride? My youngest and other DAS qualifier wouldn't understand why they got up to the ride and are then turned down to go back to the normal line....this would probably create a meltdown in one child and just a very sad child in the youngest.

Thanks for helping us with our planning!

Reply
Mar 18, 2024 at 7:53 p.m. Samantha Says...

Is more than one person in each party able to have a DAS pass. For example I have a spine disorder and my daughter as a sensory disorder. Are we each able to get our own DAS pass so I have a tag for the stroller for her and I am able to reserve a return time for rides for myself.

Reply
Mar 18, 2024 at 3:11 p.m. FrogBlog Says...

Hi Samantha!

It is possible. However, a DAS holder cannot include another DAS holder on their return times, so if you both get DAS, you would need to get separate return times. We would recommend it if perhaps your party plans to split up and go on different rides. But if you plan to ride everything together, we'd just recommend one DAS, so everyone can be on the same return time.

Hoppy planning!

Mommy Frog

Reply
Mar 17, 2024 at 10:14 p.m. Shelly Says...

Hi, I am arriving in Orlando from London in about a week. I have spent quite a while trying to get a video call to apply for a DAS, just found out from a cast member that as I am not in the US, I cannot get a DAS in advance. I did not see this on any of the information on the website - is this correct? Does this also mean that I cannot get the 2 advance selections at any point as I can only apply in person when I get to the park?

Reply
Mar 18, 2024 at 9:49 a.m. FrogBlog Says...

Hi Shelly!

Unfrogtunately, we've heard experiences from others across the Pond that DAS Advance is not available for guests based in the U.K. In the future, if we hear otherwise, we'll update this post, but you can still register for DAS in person!

Hoppy planning!

Mommy Frog

Reply
Mar 13, 2024 at 2:31 p.m. Erin Says...

Hi, Myself and my family will be travelling to Orlando from Scotland in June 2024 and my mum has recently undergone emergency bowel surgery. We have booked park tickets for the trip and she is still determined she will come with us to the parks - she just get exhausted easily and i dont think she will be able to stand for long periods of time. Will she qualify for DAS?

Reply
Mar 13, 2024 at 10:13 a.m. FrogBlog Says...

Hi Erin!

DAS is given out on a case-by-case basis, so we'd suggest that you check in with Guest Services when you arrive at the parks to discuss your options as they determine qualifications individually. If the only issue is that she may not be able to stand, they may suggest a wheelchair or ECV, which does not require the use of DAS. Though again, it's a needs-based program, so she will need to explain her needs to a cast member so they can determine the best options for accommodations.

Hoppy planning!

Mommy Frog

Reply
Feb 11, 2024 at 9:46 p.m. Renee Powell Says...

Does my minor grandson have to be present for the video chat to apply for DAS pass on his behalf. He is in school or elsewhere most of the day. He will be traveling to Disney with me and his grandfather. Can I handle the call myself without him being present since he is a minor?

Reply
Feb 12, 2024 at 8:25 a.m. FrogBlog Says...

Hi Renee!

A parent or guardian can talk through a minor's accommodations on their behalf during the DAS registration process. However, the DAS holder would need to be present at some point during the call for the cast member to take a photo.

Hoppy planning!

Mommy Frog

Reply
Feb 8, 2024 at 4:39 a.m. Shelley Says...

Hello! We will be applying for DAS for my 4 year old for a few reasons. She is also a wheelchair user however I want to use a stroller instead. Are we only able to get the red tag for the stroller when be get to our first park or are we able to do it before we arrive? Thank You!!

Reply
Feb 8, 2024 at 1:17 p.m. FrogBlog Says...

Hi Shelley!

For a stroller as a wheelchair tag, you would need to visit Guest Relations upon entering your first park. However, you can register for DAS in advance via video chat with a cast member.

Hoppy planning!

Mommy Frog

Reply
Feb 4, 2024 at 6:33 p.m. Colleen Says...

I purchased a ticket through your website and tried to apply for DAS advance through the website. They told me they would not be able to accept it through you as a 3rd party due to you using a different email address than what I used to purchase the ticket with? I purchased my ticket with the email address that I have my Disneyland account linked to- not sure what email address they are referring to that you use for the tickets?

Reply
Feb 13, 2024 at 12:09 p.m. FrogBlog Says...

Hi Colleen!

Please reach out to our Customer Service team at 1 (800) 846-1302 or [email protected] and we'd be hoppy to look into this further for you.

Hoppy planning!

Mommy Frog

Reply
Feb 2, 2024 at 9:50 p.m. Lori Says...

Disney granted me a DAS pass, but one issue we had was that we didn't know how it worked during deluxe resort extended hours. We mistakenly thought it was not offered. So we

waited in line about 15.minutes then asked a cast member we passed if DAS holders were permitted to use the lightning lane. I guess we did not ask the right question. A manger/supervisor assured us we could use the lightning lane and simply escorted us into the lighting lane. Further into the attraction though, we were asked to scan our bands. Since.we had not signed up electronically, according to that CM, we did not have a pass. She treated us as if we were cheats without letting us explain. We politely tried to explain, and I tried to show her the DAS permission, but she just insisted we had to exit the queue. It was humiliating and upsetting. I happily would have requested an electronic pass had i known that they were available, but it was my first visit using a DAS. We were not trying to do anything outside the rules.

I am writing this to you because I do not see this part explained and it might help others to know that electronic DAS continues during the extra PM park hours, so others can avoid what happened to us. Knowing in how to properly use DAS is important, especially in a place as complex as WDW.

Reply
Jan 18, 2024 at 5:20 p.m. Saskia Rovers Says...

Goodafternoon, I want to apply for a DAS pass when and how do I apply for it, We will visit disneyworld from 8 april 2024 until 20 april 2024.

Reply
Jan 18, 2024 at 12:48 p.m. FrogBlog Says...

Hi Saskia!

There are two options when registering for DAS: 1) DAS Advance — you would need to complete a video chat with a cast member anytime between 2 and 30 days ahead of your visit. 2) Register by visiting Guest Relations upon arrival at your first park.

Hoppy planning!

Mommy Frog

Reply
Jan 15, 2024 at 6 a.m. Cinthya Says...

We’re going the Disney next week and I have 2 kids that are disabled one with autism and the other one cerebrally palsy but they’re under 3… my question is if I still qualify for the DAS ?

Reply
Jan 30, 2024 at 9:14 p.m. Monica molina Says...

Hello how was the weather..I am going ib the 4 with 2 toddler

Reply
Jan 30, 2024 at 3:34 p.m. FrogBlog Says...

Hi Monica!

You can check out our guide about Orlando weather (plus tips for packing accordingly).

Hoppy planning!

Mommy Frog

Reply
Jan 23, 2024 at 8:24 a.m. FrogBlog Says...

Hi Cinthya!

Yes, tadpoles under 3 can still qualify for DAS.

Hoppy planning!

Mommy Frog

Reply
Dec 30, 2023 at 3:17 p.m. SusanRogge Says...

If a person with a DAS pass has more than 6 members in her group, does she have to choose the members who will be attached to the DAS pass and keep the same members for every ride? Or can she switch between members on the list?

Reply
Jan 12, 2024 at 8:20 a.m. FrogBlog Says...

Hi Susan!

The DAS holder will have to indicate which party members will be considered DAS guests and get them added to the DAS group. (Being linked on the Family & Friends list isn't enough.) If the DAS holder has more than 6 members in their group, we'd suggest being prepared to select which members will be attached to the DAS pass. Also, all group members would need to be present. While it wouldn't hurt to ask if more can be added so they can switch between members, ultimately, it's up to the cast member's discretion.

Hoppy planning!

Mommy Frog

Reply
Nov 21, 2023 at 7:47 p.m. Jennifer Says...

Is there a way to get in a guest relations park location without a park pass on arrival day so we can start our first park day (the following day) with our DAS pass ready to go?

Reply
Nov 22, 2023 at 1:09 p.m. FrogBlog Says...

Hi Jennifer!

Only the Guest Relations locations inside the parks can help with DAS registration. However, between 2 and 30 days prior to your visit, there is the option for DAS Advance, so you can set up two DAS selections via live video chat.

Hoppy planning!

Mommy Frog

Reply
Oct 16, 2023 at 8:51 p.m. Jerry Says...

When trying to get a DAS pass, the guest relations specialist asked me what my handicap is. This is very offensive as I have medical issues that are really none of their business. My issues are not visible.

Reply
Sep 22, 2023 at 2:19 a.m. Mike Says...

Where can U find some "best pactices" or a draft itinerary... way to optimize time, with the DAS pass, at WDW?

Reply
Sep 29, 2023 at 10:07 a.m. FrogBlog Says...

Hi Mike!

Thanks for sharing this suggestion with us. These are not specific to DAS pass holders, but we do have a post about maximizing your time at Disney World as well as park plans for each theme park that can help with planning out your day. We love hearing feedback and will definitely pass this idea along!

Hoppy planning!

Mommy Frog

Reply
Sep 7, 2023 at 2 a.m. ANA SILVA Says...

During the Halloween party, from the 4:00pm to 6:00 pm people who have the event ticket can entry the park, Will I be able to use DAS at that time?

Reply
Sep 8, 2023 at 11:55 a.m. FrogBlog Says...

Hi Ana!

Yes, you may use DAS during pre-party time.

Hoppy planning!

Mommy Frog

Reply
Aug 14, 2023 at 3:34 p.m. Kimmi Says...

How many people does the DAS pass cover? For example we have 4 adults 2 kids and an infant in our party. Will we all be able to ride the rides that the infant can with the DAS pass? 1 of the older kids who is 9 will be the one with the DAS pass.

Reply
Aug 16, 2023 at 4:15 p.m. FrogBlog Says...

Hi Kimmi!

The DAS pass would cover the pass holder and five other guests for a total of six. The infant would not be included in the headcount, so you may ride together.

Hoppy planning!

Mommy Frog

Reply
Jul 7, 2023 at 3:24 p.m. Tara Says...

Is the DAS pass really worth it? It seems like the return times are blocked once one has been set. So, you can't really plan your day. To me, it sounds like more waiting around outside of a line... then inside the lines. In other words, if they tell you to come back in two hours for a ride... what are we supposed to do in those two hours when the person needing the pass can't wait in other lines during that time?

Reply
Jul 7, 2023 at 12:38 p.m. FrogBlog Says...

Hi Tara!

Yes, you got it exactly! This is the purpose of the DAS service, as it's not — and shouldn't be considered as — a way to skip lines. It takes the current wait time and gives you a return time for the same amount of time you would've waited in standby (you just don't have to be physically in line). While you can't get another return time for a different ride until you use it up, there are still plenty of things you can do! You can grab some food or a snack, watch a show, shop for a souvenir, meet characters and go on rides that have low enough wait times. If you want expedited access to rides, you can opt to purchase Genie+ and use both services hand-in-hand.

Hoppy planning!

Mommy Frog

Reply
May 31, 2023 at 7:27 p.m. Dan Cairnes Says...

Thank you so much for all the helpful information. I am from the UK and all of this riddles me with anxiety so this guide is really useful.

My question is that can you have 2 in the same party with DAS? There is my mum, dad, husband, me, our son (8yo) and our daughter (4yo). The kids are the ones requiring the DAS but really they would need 2 as there is a 4 year age gap - he will probably want to use his on the thrill rides whereas she will want meet and greets and things like Peter Pan: is this doable or is it only one DAS per booking? Thank you in advance :)

Reply
Jun 1, 2023 at 8:46 a.m. FrogBlog Says...

Hi Dan!

You can have two people with DAS in the same party so that you can separate. Just keep in mind that if you're riding all together, each person will need their own return time as they cannot be listed as a guest on each other's return time.

Hoppy planning!

Mommy Frog

Reply
May 13, 2023 at 7:49 p.m. Rebecca W. Says...

My father recently registered for DAS for our upcoming trip in June 2023. If he can ride the individual lightning lanes, do I still need to "buy" the individual lightning lanes or will DAS work as it does with all the other rides? Even if the individual lightning lanes sell out does that mean we can still walk up to the cast member at the entrance and they will give us a time to come back? Or can you secure these on the app as you do with the other rides? Thank you for clarifying!

Reply
May 15, 2023 at 1:46 p.m. FrogBlog Says...

Hi Rebecca!

Hoppy to clarify, as it's not super straightforward & simple! In general though, these rides do offer DAS, so you do not have to purchase ILL if you don't want to. However, there are some nuances. 1) If a ride offers ILL and a traditional standby line, you can get return times through the app or in person, as normal. Just keep in mind that the line may be long, so it's more likely that you'll get a return time later in the day (and since you can only hold one DAS return time at a time, you wouldn't be able to get another DAS return time until then). If you wish to speed up the process and not tie up a DAS return time for that long, you can opt to purchase an ILL. 2) If you pre-register using the DAS Advance option (up to 30 days before your visit), rides that offer ILL cannot be reserved in advance, but you can get DAS return times on the day of. 3) If a ride offers ILL and a virtual queue (at this time, it's only TRON Lightcycle / Run at Magic Kingdom and Guardians of the Galaxy: Cosmic Rewind at EPCOT), you must join the virtual queue and be assigned a Boarding Group in order to use DAS, if you did not purchase an ILL. Once your Boarding Group number is called, you can check in with a cast member at the entrance and proceed through the Lightning Lane. If you were unsuccessful at getting a Boarding Group, you would need an ILL (as these are the only two ways to access these particular rides at this time).

Hoppy planning!

Mommy Frog

Reply
May 10, 2023 at 12:24 a.m. Megan Says...

I read through the entire guide and comments but didn’t see my question answered. I obtained DAS today for my son through the video chat. Does Disney offer return times for rides through park closing? Or is it like Genie+ and return times “sell out”? For example, if lightning lanes for Flight of the Passage sell out, can you still get a DAS return time so long as the posted wait time will get you on the ride prior to park closing? Meaning it’s a 90 minute wait but the park closes in 3 hours, can you grab a DAS return time? I think the answer is yes but I wanted to verify. Thanks for your helpful website!

Reply
May 10, 2023 at 9:03 a.m. FrogBlog Says...

Hi Megan!

As long as the current wait time would get you on prior to park closing, then you should be toadally fine! If it's getting to closer to park close and the wait time is high (say 60 minutes at 7:30 p.m. when park close is at 8 p.m.), in our experience, our frog fam has been able to ask nicely and get return times that would be shorter than normal to get on before closing. Though in general, this specific ask may just depend on wait times, the attraction and discretion of the cast members.

Hoppy planning!

Mommy Frog

Reply
Apr 4, 2023 at 9:42 p.m. Tracey Coulton Says...

Hello just enquiring for my daughter-in-law, how would she begin to enquire about a DAS before her holiday

Thank you

Reply
Apr 5, 2023 at 9:34 a.m. FrogBlog Says...

Hi Tracey!

To register for DAS Advance, she can go directly to Disney World's website to request a live chat.

Hoppy planning!

Mommy Frog

Reply
Apr 1, 2023 at 12:22 a.m. Shayla Carrasquillo Says...

I have a question I had a Das pass for mom and it expired but she left and my son also has disability so I wanted to know if that’s gonna be a problem

Reply
Apr 3, 2023 at 9:29 a.m. FrogBlog Says...

Hi Shayla!

If the DAS pass for your mom has expired, you would need to go through the registration process again to renew. The DAS holder needs to be there in person anytime you register or renew. However, if your son has a disability too, then we'd suggest going to Guest Services to get him registered as a DAS holder.

Hoppy planning!

Mommy Frog

Reply
Mar 29, 2023 at 5:07 a.m. Janina Barnes Says...

We have a party with 2 teens with disabilities who live across the US from each other. The group will mostly be together but will split up at times. Is there a way for us to join the video call together to (hopfully) get the same advance selections?

Reply
Mar 29, 2023 at 9:32 a.m. FrogBlog Says...

Hi Janina!

We're not toadally sure if you can join or connect the live call together from different places (though when requesting a live chat, it doesn't appear to have that as an option). That said, we would suggest that you make sure everyone in your entire party is connected through your Family and Friends list and is sharing plans with each other before either person requests the chat. Then, perhaps the cast member assisting Group 2 would be able to see the DAS Advance selections that Group 1 has already made, and can try to assist as best as possible to get DAS Advance selections that have the same return time or ones that overlap. (Also note: if your total party consists of six people, then you'd really only need one person to sign up for DAS, as it would cover the DAS holder and up to five guests.)

Hoppy planning!

Mommy Frog

Reply
Mar 2, 2023 at 11:11 a.m. Alfie Elliott-Ward Says...

I'm traveling from the UK to Walt Disney World, Will we have to wait to arrive for us to sort out my DAS pass as I have autism or can I presort?

Reply
Mar 11, 2023 at 2:02 a.m. Khristine Elaine Imler Says...

I have a disability a mentally and fiscally also I can walk and do everything, but something's are not able to do like walk up stares I can come down but slowly. I am very slow at everything.

Reply
Mar 2, 2023 at 10:14 a.m. FrogBlog Says...

Hi Alfie!

Unfrogtunately, we've heard experiences from others across the Pond that DAS Advance is not available for guests based in the U.K. In the future, if we hear otherwise, we'll update this post, but you can still register for DAS in person!

Hoppy planning!

Mommy Frog

Reply
Jul 25, 2023 at 12:19 p.m. Emma Says...

If you set up a VPN and change your country to somewhere in USA you can pre register for DAS

Reply
Feb 26, 2023 at 12:16 a.m. Megan Says...

Hello,

My husband has one hand, would he be able to apply for DAS? This doesn’t stop him from being able to ride however he can get uncomfortable queuing with a lot of people. Thank you.

Reply
Feb 27, 2023 at 8:51 a.m. FrogBlog Says...

Hi Megan!

DAS is given out on a case-by-case basis, so we'd suggest that you check in with Guest Services when you arrive at the parks to discuss your options for accommodations. While you won't need to present any medical documents or doctor's notes, you will need to be able to explain his needs and how he can benefit from DAS.

Hoppy planning!

Mommy Frog

Reply
Feb 15, 2023 at 4:41 p.m. Donna M Says...

We will be traveling with 5 adults, 1 child (who has a DAS) and a 2 year who doesn’t require a ticket. In the past when using the DAS pass the person assigned to the DAS scans their magic band first and then the 5 people going along scan their magic band. Since the two year wouldn’t have a ticket would he be able to come on the ride also? He would be the 7th but our party would only be scanning for six.

Reply
Feb 15, 2023 at 2:39 p.m. FrogBlog Says...

Hi Donna!

Great question! You should be fine, based on the fact that children under 3 who don't have a ticket can stay with their groups when using Genie+ or an individual Lightning Lane selection. But we'd recommend that you ask for confirmation when you register for DAS (because otherwise, it could vary by attraction).

Hoppy planning!

Mommy Frog

Reply
Feb 5, 2023 at 1:54 p.m. Cheryl Blackbourn Says...

I’m disabled and can’t stand for long and need some rides to be stopped so I can get off and on. We are going to Disney in April. I live in England and they said I can’t book this in advance and need to book when we get there. Do I need to take pip paperwork and blue badge with me. In England I have an access card. Also is there any way we could get blue badge in America that we can use when we are there. Any help grateful.

Reply
Feb 6, 2023 at 8:40 a.m. FrogBlog Says...

Hi Cheryl!

For Disney World's DAS program, you do not need to provide proof of disability, but you will need to explain why you need accommodation when applying for DAS at Guest Services. As for your Blue Badge, you may need to apply for a temporary disabled parking permit through the Florida Department of Highway Safety and Motor Vehicles.

Hoppy planning!

Mommy Frog

Reply
Jan 17, 2023 at 2:20 p.m. Zazu Says...

I'm totally unsure whether we should or could apply for DAS. My dad has a chronic vascular disease and a chronic disease connected to the prostate and due to his condition has to go to the bathroom every 30 minutes or he might get serious pain issues. Do you have any tips?

Reply
Jan 17, 2023 at 8:47 a.m. FrogBlog Says...

Hi Zazu!

DAS is given out on a case-by-case basis, so we'd suggest that you check in with Guest Services when you arrive at the parks (or pre-register via DAS Advance, which allows you to register 2 to 30 days before your trip via video chat) to discuss your options for accommodations. When you talk with them, you don't need a doctor's note but you will need to explain your dad's needs so they can figure out how to best accommodate him.

Hoppy planning!

Mommy Frog

Reply
Jan 16, 2023 at 6:15 p.m. Lynn Says...

My 11 year old son has CP and although we have been to Disney before he was a lot smaller and a stroller was sufficient. He is not much older and walking and heavier and will require an adaptive stroller or a wheelchair to get around as his main mode of transport. Will he be eligible for DAS and will he be able to get on many rides, were he will not have to be lifted too much by me that will be painful for both of us for a full day trip.

Reply
Jan 17, 2023 at 8:55 a.m. FrogBlog Says...

Hi Lynn!

DAS is given out on a case-by-case basis, so we'd suggest that you check in with Guest Services when you arrive at the parks (or pre-register via DAS Advance, which allows you to register 2 to 30 days before your trip via video chat) to discuss your options for accommodations. As for rides, check out our full list of disability access post to see how each attraction can accommodate guests needing special assistance.

Hoppy planning!

Mommy Frog

Reply
Jan 13, 2023 at 2:38 p.m. Sheila Fox Says...

Would I qualify for DAS with heart failure? My son also has ADHD. Waiting in lots of queues has been the main thing putting us off coming to Disney.

Reply
Jan 13, 2023 at 10:25 a.m. FrogBlog Says...

Hi Sheila!

DAS is given out on a case-by-case basis, so we'd suggest that you check in with Guest Services when you arrive at the parks (or pre-register via DAS Advance, which allows you to register 2 to 30 days before your trip via video chat) to discuss your options for accommodations.

Hoppy planning!

Mommy Frog

Reply
Dec 11, 2022 at 3:57 p.m. Christine Says...

There are a total of 7 of us in our group. My father has dementia and cannot wait long in lines without confusion. Do they make exceptions for the number allowed in a party?

Reply
Dec 13, 2022 at 11:44 a.m. FrogBlog Says...

Hi Christine!

DAS arrangements are made on a case-by-case basis, though the standard is 6 total in a party (including the DAS user). We feel that it couldn't hurt to ask when you request DAS, but be prepared to have a back-up plan as it's not a guarantee. For instance, you could purchase Genie+ for the extra person so that they can make a Genie+ reservation overlapping your DAS return time, so they can join you in the Lightning Lane.

Keep hopping!

Leap

Reply
Nov 29, 2022 at 6:36 p.m. Joytotheworld Says...

My husband is disabled and was able to get DAS. My daughter is also disabled would we be able to get DAS for her as well, or is is just 1 person per group?

Reply
Nov 30, 2022 at 10:04 a.m. FrogBlog Says...

Hi Joytotheworld!

You would only need one person to have DAS, unless your group is larger than 6 people total. If you are traveling with a larger party, then you could get DAS for both and split the party so that everyone is covered. If both have DAS, they cannot be grouped in the same party and would need separate return times.

Keep hopping!

Leap

Reply
Jan 28, 2023 at 1:06 a.m. Jo Says...

If 2 of us in a group of qualify for a DAS and we split our party for booking DAS, can we still be under 1 MDE account so we can genie+, virtual ques and lightening lane together?

Reply
Feb 3, 2023 at 10:05 a.m. FrogBlog Says...

Hi Jo!

We'd recommend that the two DAS holders have separate MDE accounts, as each one will need their own DAS return time (two DAS holders can't be on the same one), but link everyone else in the party to both accounts. If going on the same ride, the DAS holders should be able to get return times within a similar time window, so everyone can go in line together. It may be a little trickier with virtual queues, but if you end up in different boarding groups, we'd ask the team members in front of the ride if you can combine.

Hoppy planning!

Mommy Frog

Reply
Sep 29, 2022 at 10:49 a.m. Catherine mcmillan Says...

Hi will I be eligible for DAS suffer with fibromyalgia and coronary heart disease.. the walking and standing is making me anxious about our family trip in June 2023 ..we are a family of 7 ....

Reply
Sep 29, 2022 at 3:22 p.m. FrogBlog Says...

Hi Catherine!

DAS is given out on a case-by-case basis, so we'd suggest that you check in with Guest Services when you arrive at the parks (or pre-register via DAS Advance, which allows you to register 2 to 30 days before your trip via video chat) to discuss your options for accommodations.

Hoppy planning!

Mommy Frog

Reply
Sep 27, 2022 at 11:58 a.m. Louise Says...

My son recently broke his elbow and although not in a cast now he has now been put in a mobility brace which will be in place for the whole of our visit. Is he still able to go on the rides?

Reply
Sep 30, 2022 at 2:07 p.m. FrogBlog Says...

Hi Louise!

It will most likely depend on the ride! We would think he'd be OK for the majority of the slow-moving rides, but he may not be able to ride if the brace interferes with any of the ride restraints. For more specific information, we'd suggest you try contacting Disability Guest Services at (407) 560-2547 or [email protected]

Hoppy planning!

Mommy Frog

Reply
Sep 23, 2022 at 1:46 p.m. Owen Mitchell Says...

How do i apply for das

Reply
Sep 23, 2022 at 10:18 a.m. FrogBlog Says...

Hi Owen!

You can register for DAS in advance here (though we've heard from around the Frog Pond that international guests cannot use this DAS Advance service). Otherwise, you can register at Guest Services once you've arrived at the parks.

Hoppy planning!

Mommy Frog

Reply
Sep 27, 2022 at 11:51 a.m. Mel Bee Says...

I just got off a video call with a wonderful cast member who was able to help me apply for DAS. I'm located in Australia. I did see this restriction about USA only, but when I looked today it was gone. Now it just advises that calls are in English only.

Reply
Sep 27, 2022 at 7:27 a.m. FrogBlog Says...

Thanks for letting us know, Mel Bee!

Hoppy planning!

Mommy Frog

Reply
Aug 15, 2022 at 8:13 p.m. Kate Says...

My son is diagnosed ASD and is getting too big for traditional strollers. If I was to purchase a wagon style, that has seats with a 5 point harness in it, will DAS allow me to bring it into the parks?

Reply
Jan 16, 2024 at 10:38 p.m. Jessica Says...

We have this exact same issue. I am curious if they made an exception for you or not?

Thanks!

Reply
Aug 17, 2022 at 8:47 a.m. FrogBlog Says...

Hi Kate!

We'd recommend reaching out to Guest Services directly by calling (407) 560-2547 or emailing [email protected] as accommodations are usually assigned on a case-by-case basis.

Hoppy planning!

Mommy Frog

Reply
Aug 13, 2022 at 2:57 p.m. Tim Says...

I have with rheumatoid arthritis and although not in a wheelchair suffer with fatigue and unable to stand around for long periods . Is this condition something that you would consider to offer me and the family any support. Thanks

Reply
Aug 15, 2022 at 11:20 a.m. FrogBlog Says...

Hi Tim!

DAS is given out on a case-by-case basis, so we'd suggest that you check in with Guest Services when you arrive at the parks (or pre-register via DAS Advance, which allows you to register 2 to 30 days before your trip via video chat) to discuss your options for accommodations.

Hoppy planning!

Mommy Frog

Reply
Aug 12, 2022 at 2:28 p.m. Lorraine Easton Says...

I would like to register for a DAS pass for my foster son. We are due to arrive for vacation on Wednesday 31st August.

Reply
Aug 10, 2022 at 5:31 p.m. Gemma Says...

Do you know if It is possible to get DAS for a child under 3? As she won’t have her own ticket, just wondering if it is still an option?

Reply
Aug 11, 2022 at 2:29 p.m. FrogBlog Says...

Hi Gemma!

Yes, a child under three years old can still receive a DAS pass. Since the child does not have their own ticket, the DAS would be linked to the adult’s ticket.

Hoppy planning!

Mommy Frog

Reply
Jul 18, 2022 at 11 p.m. Meredith Says...

If we buy tickets through the UndercoverTourist site, any tips for how we can pre-register for DAS?

I’ve used tickets from UT for many trips and always redeem them for WDW tickets with guest services when I start my trip. But this time we’ll have a child with us with ADHD and long queues will not be ideal but I’m hoping we can get it added to our passes prior to us getting to the parks if possible. Thanks! ♥️

Reply
Jul 20, 2022 at 3:47 p.m. FrogBlog Says...

Hi Meredith!

You can link your Disney tickets to My Disney Experience now (check out our guide if you need a walkthrough on how to do this!). Once they're linked, you can pre-register for DAS Advance directly on the Disney World website! Let us know if you have any more questions :)

Hoppy planning!

Mommy Frog

Reply
Jul 12, 2022 at 1 a.m. Casey Knowles Says...

Hey, my 2 middle children 11 and 7 have fabry disease (there dad passed away from it 2017) Fabry disease is a metabolic generic disease, it affects renal including heart and kidneys. They cannot sweat or regulate their temperature. We went to disney in 2018 and my then 3 year old suffered really bad with heat stroke and went to the emergency room and was on antibiotics last time we came to orlando. I am really worried this may happen again. Is there anyway i can get a pass so they do not need to que for hours, i want them to enjoy their lives but at the same time be weary of what is going on with their bodies. Thank you in advance Casey.

Reply
Jul 12, 2022 at 9:12 a.m. FrogBlog Says...

Hi Casey!

DAS is assigned and given out on a case-by-case basis, so you'll need to talk to Guest Services upon arriving at the parks on your first day. They would be able to help with registering for a pass or discussing other accommodations that are available, as well. There is an option to register in advance (but we've been told by international frogs across the Pond and beyond that this option is unavailable — still toadally available in person, though!).

Hoppy planning!

Mommy Frog

Reply
Jul 8, 2022 at 6:35 p.m. Lisa Young Says...

We are going to Disneyland at the end of September and our brother has multiple disabilities. He is deaf, mentally challenged and legally blind. How do I get the DAS for our brother? How do I preregister?

Reply
Jul 8, 2022 at 3:02 p.m. FrogBlog Says...

Hi Lisa!

Similar to our Disney World DAS guide, we have one for Disneyland DAS. To register in advance, you can go directly to Disneyland's website.

Hoppy planning!

Mommy Frog

Reply
Jul 7, 2022 at 10:35 a.m. Sue slade Says...

Hello there

We will be travelling in august this year, both myself and my husband have mobility issues and my two children are autistic. Could you give me some advice or a link to book DAS, will we need 4 separate passes and does this include free car parking.

Reply
Jul 7, 2022 at 8:42 a.m. FrogBlog Says...

Hi Sue!

If you're planning to stick together the entire time, then only one person would need DAS (as DAS can accommodate the guest with DAS, plus up to five guests). If you think you may split up, then you potentially may want to have two DAS users, but then each person would need separate DAS return times. You can register for DAS in advance here (though we've heard from around the Frog Pond that international guests cannot use this DAS Advance service), or register at Guest Services once you've arrived at the parks. DAS does not include free parking.

Hoppy planning!

Mommy Frog

Reply
Jun 14, 2022 at 5:58 p.m. Bill and sharon Hoobler Says...

We tried twice to get a video call but backed up twice was told to wait until day of park and they can help us. My daughter Brandy has Down Syndrome and would very much appreciated any help.

Reply
Sep 27, 2022 at 11:54 a.m. Mel Bee Says...

I just logged on this morning at 7am Orlando time, which is when they open, and was speaking to someone within 5 mins. It was great!

Reply
Jun 14, 2022 at 1:04 p.m. FrogBlog Says...

Hi Bill & Sharon!

Unfortunately, we frogs can't offer much more assistance, but we'd suggest reaching out to Disability Services at (407) 560-2547 or sending an email to [email protected] if you have general questions or concerns (however, they won't be able to assist with registering in advance — you must do so through the DAS Advance video call). Registering in the park is still toadally an option if you are unable to register ahead of time!

Hoppy planning!

Mommy Frog

Reply
Jun 14, 2022 at 1:05 p.m. Emma Says...

Hi, I have 2 autistic children and will be applying for DAS later this year. We are 2 families travelling together so more than 6 but park tickets are split between the 2 families. How does the access to the rides work for DAS? I understand the virtual waiting but getting on the rides, is it only the 6 registered that can accompany my children? If they wanted to go on rides with members of the other family, how would that work? Or would it not be possible? Or would I need to link one of my children's tickets to their family in MDE?

Reply
Jun 14, 2022 at 2:26 p.m. FrogBlog Says...

Hi Emma!

The two kids would need to be separate (can’t be listed as a guest of the other kid) and each would need their own return times. As for the guests, if everyone’s connected to both children, then you can select the people who are accompanying each DAS holder. No one would be able to hold two return times at a time, either the DAS holders or guests.

Hoppy planning!

Mommy Frog

Reply
Jun 10, 2022 at 2:57 p.m. Corina C Says...

Hello! I registered for the DAS pass for my son today. We are traveling in from the West Coast and have a group of 10. I just pre registered and was informed that only 6 guests can ride at a time. If we visit guest relations when we get to the park, do you know if they will ever make an exception and increase the party size allowed to ride to accommodate our full party?

Reply
Jun 10, 2022 at 1:40 p.m. FrogBlog Says...

Hi Corina!

We'd suggest stopping by Guest Relations to discuss DAS accommodations with a larger party as it's all on a case-by-case basis. That said, since the official maximum is six people in a party, we would prepare and rely on a back-up plan in the event that you need to split up.

Hoppy planning!

Mommy Frog

Reply
Jun 2, 2022 at 5:28 p.m. F Alonso Says...

Hi there. It seems you can only pre- book for this if you are in the USA. Otherwise you need to request this in person at the Park. Is this correct? As I cannot find a way to do it from the UK. Help much appreciated

Reply
Jun 3, 2022 at 12:36 p.m. FrogBlog Says...

Hi! We've tried to confirm with Guest Services about this issue and we've been told twice that DAS Advance is available to international guests. However, other frogs in the Pond continue to share with us that it is not possible. You can still sign up for DAS in person at the parks!

Keep hopping!

Leap

Reply
Jun 21, 2022 at 6:10 p.m. TJ Says...

I tried repeatedly to book DAS for my son from here in the UK. Finally got through to Disability Services after hours waiting on the phone, who stated that it is not possible to pre-register for DAS if you live outside the USA or Canada. I’m told I must register on the day. I must queue with my son (who needs DAS because he can’t queue!!) at Guest Services on my first day.

Not very equitable is it? Puts my son at a distinct disadvantage. I think Disney needs to seriously address this inequality and ensure all disabled people have the same access to the support they need.

Reply
Sep 18, 2022 at 3:02 a.m. Michelle Harmon Says...

Guest Services barely has a line. Most people register ahead of time.

Reply
Jul 20, 2022 at 6:56 a.m. Sarah Watkins Says...

Download a VPN app and use it to bypass the need to be in the USA or Canada.

Reply
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