Is the Guest Relations Lobby @ AK outside the turnstiles? I would like to get there early and deal with this before the park opens. Thanks!

i will say this still is such a shame . My son has autism . Not really something that is visiable . A child with autism has a time understanding this is our return time . The crowds thinking of what to do while you wait . It's a challenge for a child with autism

Sadly this policy does not truly consider the needs of many disable people. My child has cerebral palsy and uses a wheelchair for mobility. Because of her fatigue she can only last at the park for a few hours. The only policy allowed us to make the most of that time. With the new policy we will be waiting around quite a bit - so it won't be on an actual line but it's still a wait and there's not much she can physically do except sit around. What a shame because Disney was our regular vacation spot - we've been many times and even bought a timeshare in Orlando. This is a huge step backwards. What a disappointment.

please help me! we are going on our first ever family trip to orlando or anywhere. My husband is disabled and I am trying to get all of our tickets and such ahead of time.There is 7 in our group and my husband is on oxygen but he can take it off but he can not walk the park it would be too much we want to be able to go everywhere and do it all but will not have but a day to do it so can I have any information you can give so I can get this all done before we come in november this year. I am going crazy trying to weed through all the costs what we need and so one

As a disabled person myself who enjoyed several trips to Disney before and after I became physically and mentally disabled, I am stunned at the new disabled pass. Why has Disney listened to the few 'uneducated' people that see someone so called jump the queue when they are not physically disabled, but may have autism for example and then complain that the person they saw had "nothing wrong with them" and they abused the system. As a Disney employee as given the pass knowing the disability, shouldn't Disney be updating their disability access budget explaing this to the ignorant few public rather than listening to them and spoiling the few special days a disabled person can have? Disney are actually saying - in my opinion - that their staff are giving the disability access cards to anybody - which I am sure is incorrect. If these people who feel that they have had to queue is unfair, then I for one would love to swap places. I'll happily queue for a couple of hours being pain free, able to stand and not be fatigued. They can get on the ride first, but they can have the disability too. I'm sure they would recall that complaint. Gutted that Disney has chosen to go backwards with their policy. The lack of understanding you are displaying to the range of disabilities that are not just physical is disappointing. I hope all the charities that send disabled people to Disney for a once in a lifetime trip and every disabled person now complains. Will you listen to us?

Hi! I had a few questions about how FastPass+ works with the DAS card. Mostly, just that - how! I know fairly well the ins and outs of both services, but using them together seems messy. I'm going to WDW in November with my daughter (4), but I'm thankful to say that I'm the one in need of the pass. I have chronic panic disorder and chronic anxiety disorder, and regulalry take sedatives for spells. Crowds are a big trigger - speed and quiet time would both be needed. Has anyone else gotten a pass for mental disorders such as these?

When did this policy actually change? Are they still giving out the "`skip the line passes?" My coworker was there at the end of April and they just skipped the queue the entire time. Her cousin has down syndrome and lives in Florida so she just joined them for the day so they wouldn't have to wait in queue. In my opinion this is kind of cheating the system, because her family of 5 would not have gotten this without the cousin.

My 2 year old has cerebral palsy, cannot walk and gets extremely upset when not moving. What would I need to provide to get the DAS?

Kristen

I'm suprising my girlfriend with a trip to Disneyland, which I wouldn't not have originally planded if I didn't find out about this DAS. I have plantar fasciitis, so I can't stand for long periods of time. Therefore I can't wait in lines on top of walking around and standing in the park without feeling excruciating pain after a half hour or so. My disability isn't visible at all, so I'm afraid that the park won't give me DAS, or will maybe force me to rent a wheelchair or something. Hopefully I don't make this trip to Disneyland and find out I'll have to be in pain all day or sit down every minute in the lines like I usually do.

My daughter will be going on a school trip to MK and she needs a DAS. I will not be there with her. Can she still obtain the card for herself?

I will be at WDW this next week I'm really not understanding this DAS card thing I have severe fracture on top of my foot and I am in a air boot and had to rent a scooter for our trip I can walk or stand for no more than 15/20 mins most ride wait time going to be longer than that not understanding how I'm going to be able to not have to wait 45 mins in a line

Hi will be taking disabled twins for a day in Disneyland this summer, I know that they will only issue one das to the family. My question is I noticed their are no wheelchair accessible rides in fantasy land, can I have both a das and a wheelchair return time?

Just returned from WDW after spending four days. I am 100% total and permanently disabled based on mobility issues and rented a scooter for the trip. Based on Disney web site, I did not apply for a DAS as it noted that one was not necessary if disability was mobility related. I visited several attractions and asked for a return time based on the disability and was denied because the Magic Band was not coded with the DAS code. On one particular attraction, the attendant asked if I was disabled and then asked what my disability was. When I explained that I had mobility issues based on a disease and complications, she stated that I could stand, not ride the scooter, but stand in the que and wait like everyone else. Needless to say, I was shocked at the questions and response. I asked for a manager. The manager stated that mobility issues were not generally considered a disability. Further, she stated that I would not be granted a DAS because mobility disabilities were not considered sufficient to grant the DAS. In addition, she stated that if I had cancer, I may be considered for the DAS. She went on the explain what the attraction attendant should have said. My son interrupted her by confirming what the attraction attendant had stated, not what she should have said. Disappointing at best. I went to the Guest Services facility at Magic Kingdom and encountered a line that was at least 50 deep. Decided with the limited time we had at the park it wasn't worth the wait.

Our experience at Universal Orlando was completely different as they were extremely accommodating.

I understand the need by WDW to eliminate, as best they can, the abuses of the DAS. However, in doing so I believe that they have not provided equal access to the attractions as a non-disabled person. It is even more disturbing when individuals/employees make statements and ask questions that are clearly in violation of Federal and State laws.

We are traveling from Spokane, Washington to WDW in December. Our 28 year old son, is autistic, and unable to wait in the lines. This will be our 4th visit to Florida but the first visit with the new DAS system. We are afraid that he won't be able to "change" to the new system because he knows how we always "entered through the exits". I am hoping they will let him do it the old way, since change is so difficult for him. Any thoughts or helpful advice?

we have visited WDW 6 times over the past 20 years. We have always used the GAC which worked great. In the early days you got on each ride via the exit with little wait times. It then changed to joining the fast pass queue with up to a 30 minute wait which was also fine for our child with autism. However our last trip in July 2013 universal had changed their system to the get a ride time to return. And only allowing one return time at a time. This was a total nightmare. We ended up spending most of the day just wandering around. My son cannot take the heat well and was getting more and more frustrated. His routine is to start at the beginning of the park and work his way round in order of rides as they come. So walking past rides was freaking him out and all the "virtual waiting" was really not working for us. We are visiting again next year and to be honest I'm dreading it as now all the parks operate this system! I have read about extra accommodations to be given re entry passes. Do you know what these are and how they work?

Hi! I had a question if I would be a candidate for the DSA? I previously had a spinal injury which I was told by doctors I can not perform any type of physical activity, or stand for long periods of time. The lower part of my back begins to swell if I move too much too. I also have severe tendinitis in my left knee. The conditions from both my back and my knee restrain me from moving all too much. I can move for about 10 minutes before asking my family for help, leaning on them, or sitting. I am taking medication which comes with several symptoms including: weakness, drowsiness, and anxiety. I really want to enjoy my visit at Disneyland during this time of the season as I have not been able to do so. I don't want my conditions to stop me from not visiting. What is the best thing for me to do? I can bring my medication and doctors notes as proof of my conditions.

I have really bad anxiety and crowd problems, and want to go ask in guest relations about the disability access services, but the social anxiety makes it difficult for me. I don't want to have to ask my family members to do so for me, I just don't. Also while trying to plan what to say to them I have anxiety about getting a rejection. What do I do here? I'm uncomfortable providing medical documents, but it is a medical need. I'm just lost on how to express and make them understand.

My son is an amputee and qualifies for the DAS card. Before the rule changes he was given the " skip the line" pass. He cannot walk through the park for very long without pain. Do u think that they will make a special accommodations for him? He only rides about 3 rides at each park and we are done.

Hi! Ok I'm slightly confused. I have severe fibromyalgia and my fiancé and I are coming down in April with our family. 8 of us total. So I would have to go back to guest services every single time I want to go on a ride with long waits? I can not stand for a long period of time as per my legs go numb and give out. If my daughter wants to meet Anna and Elsa does it work for that also? I would love to not have to use a wheelchair but if I have to go back and forth to guest services that's so much more walking and so time consuming. Please explain this to me. I really don't want our "familymoon" to be ruined bc of how sick I feel. These past three years have been hard enough! Lol and I don't want an invisible illness to keep me from that either

Hi

Thank you so much for this information, it's certainly looking like the perfect option for my husband- so I'm really hoping he'll qualify. He suffers from ulcerative colitis which means he not only needs the toilet urgently but he becomes extremely anxious if he is in a situation where he feels he does not have access to a toilet. Therefore being trapped in a queue is a nightmare for him. We don't expect to queue jump and are perfectly happy to wait our turn, just not physically in the line. This is what I perceive to be the difference between him and a wheelchair user, being in a wheelchair doesn't mean you can't wait inline.

We pay to use a system like this at Legoland and love it, if there's an hour wait, we wait an hour - just not trapped in a queuing system.

I will try to get a doctors note to give us a fighting chance as I really want him to enjoy the trip as much as we do.

Thank you again for the info!

My daughter and grand-son just invited me to join them in March for their visit to Disney world. I have multiple cardiac issues that make both walking and standing in line very problematic. i also tire very quickly and frequently suffer from angina and shortness of,breath. Is this a "mobility issue" or would it qualify me for a DAS? Also, are there metal detectors in the park? I have a pacemaker and can not go through a metal detector.

Do you think someone who can't deal with stairs would qualify for the DAS? I will obviously go to Guest Relations to ask anyway, but we don't have any problems with waiting in lines or standing or walking, just stairs, which has kept us from doing Jungle Cruise and Big Thunder Mountain Railroad at DL before.

Hello! I have been trying to research what happens with a special needs toddler (age 2) at Disneyland. Two year olds do not need a ticket, so how does DAS work for them? I am wondering if DAS at Disneyland is now electronic? I've read so many different things on the web, but I can't seem to find the answers to my questions. By chance do you know? Lastly, have you heard of any resources for learning American Sign Languagy (ASL) signs for Disney characters? I've been googling and looking online, but I can't find any info with ALL the characters. Thanks so much for your help!

Hello, just wondering if you can get the DAS pass from Disney hotels so you dont have to wait on the day at the parks. Thanks :)

This was interesting and educational. All people using/in a wheelchair are NOT equal.

My mom uses a scooter due to a bum hip and knee and can wait in line forever (although she complains)

I on the other hand, am sick and THAT is why I use a wheelchair (i have my own since well I am sick). I have yet to see Disney fireworks, for I am too wore out by then and have gone home. Standing in line, in the heat, for 60 mins, would put me in the hospital (why we only go during the cool season and first thing in the morning) . I been a passholder for years and my last visit was the first time I heard about DAS. Usually if there is a 30 or more wait, I just bypass that ride (unless it is all inside like Soarin or TheLand). We are going again in April and I am looking forward to trying this and seeing if I can get on a ride that I normally cant, due to the wait.

So that being said my question LOL. Do I tell them what is wrong with me and bring a print out of what can cause my illness to flare up and become serious (heat, lack of sleep, catching a cold/flu etc)

Or do I just go in and say I need a DAS?

First time I've been to Disney, I used the Guest Assistance card, and for me it was perfect. I have reflux within the saphenous vein, and cannot stand for too long without moving. So I just went to the ride and entered the special line with less waiting.

Now that this DAS Card I can scheddule ONLY ONE ride per time. And Im wondering what to do in the meanwile. Should I stay hopping from ride to ride to attend my needs? This sounds crazy... instead of optimizing time, I lose most of my day wandering through the park, and not be able to enjoy all that I could.

Have not been to Disney since 2006. Shocked to hear about the new system for the disabled. My husband has a lot of problems which requires him to use a scooter. my concern is him waiting in line under the hot sun He is a diabetic and is not to be in any sun for a long time . He wears a hat. whT KIND OF ACCOMDIATIONS CAN YOU MAKE FOR IHIM

Hi there,

I am going to Disney in May - the first holiday in several years due to my health. I have previously used the old system, which worked brilliantly. I have several conditions, have a reduced immune system (so cannot hang around in large crowds) and use a wheelchair. I get tired very easily, so will probably only manage an hour or two at a time - is there still the old system in place for certain circumstances?

Thank you!

My son (soon to be 11) is really wanting to go to Disneyland this summer for the first time ever. We want it to be as magical as possible for him but I am a little confused by the DAS card. He has high functioning autism, however he has certain "rules" in his mind. On the one hand, long lines and tight crowds would be overwhelming, however on the other hand if he waits in a line to go on a ride he will expect to get on it. I'm not sure that we would be able to explain our way out of a breakdown after too many of these scheduled returns. Also what recommendations are there to do while we wait? Can we line up the next ride or is it only one at a time? What about the parades/fireworks? Any advice would be greatly appreciated.

My family just returned from a Disney vacation & I wasn't aware of accommodations for non visible disabilities. My daughter has Scioliosis & it's hard for her to stand for long periods of time but does fine walking around. Would she be able to get a DAS the next time we visit?

This is our first time going to Disney World. Which parks have guest relations outside the park? I am hoping to get this taken care the day we arrive (the day before we actually go to the park). Thanks!

I adore Disney, having gone 30 times since age 5. Last two trips with Mom (age 75), I realized that she is not a great walker anymore, she has less patience in her elderly years for stupid tourist behavior and that it is more like work to take her to the park. We did get a scooter and a few times were given access to the shorter disability line, but still it was a lot to go through. So I told my family- I think Disney is beyond her now and we plan easier vacations like cruises- where mom can rest or play bingo and not worry so much. She actually likes the cruises much better and plans one every year now. WIth all the comments, I wonder is a Disney vacation worth it for some people? Disney is exhausting for those perfectly abled to do it. Perhaps rather than worrying over spending $600 for a day where you won't get your money's worth due to limits or someone in your party will suffer (or it will be more like work for the others in the party) plan a vacation that is more everyone in the family friendly. My Aunt was coerced into joining us at Disney one year, as no one except me would leave her at the beach for the day while we went. Halfway through the Magic Kingdom she sat down on a bench and said angrily That's it! I am not moving again today. I knew she was not in any kind of shape to do Disney and I was right. Everyone felt guilty leaving her there alone and we left shortly after. Later she said she would have much rather have stayed alone and watched the ocean than walking in that hot, crowded theme park. Just a thought.... Not everyone has to go to Disney and though it's hard to accept (it was for me with Mom after decades of wonderful memories there), sometimes you have to let memories of earlier fun times there be enough.

Is pregnancy classed as being eligible for a DAS card?

I have arthritis on my lower back and also sciatica which sends major pain down my lower leg and without sitting or leaning on something to relieve the pain I am limited to the amount of time I can stand. Im 63 years old. Can this program work for me

Hi im going to disney in aug, i am taking my own wheelchair and crutches i suffer with fibromyalgia and hip pain. I cant walk or stand for long periods. Will i be eligible for das card??

We are travelling to Orlando on the 22nd July and have got out Disney tickets and done our fast passes but have been made aware of this card from a friend who got the card for her daughter last year due to her being diabetic, due to abdominal surgery 10 months ago I now have a permanent Ileostomy and was wondering if my condition would qualify for the DAS card as I visit the toilet numerous times during the day and standing in long queues would be unbearable if I needed to empty the pouch

We are going to WDW in April 2017 and I am considering requesting a DAS pass for my son. He had a brain tumor surgically removed in January 2016. Overall, he looks and feels well but still suffers from extreme fatigue and also becomes agitated very easily. I'm just worried about him being embarrassed about needing the DAS and not wanting anyone to know he's using it. He just turned 13 and does not like any extra attention from his illness. Does it work just like the FP? Do others around you know that you are using a DAS pass?

One more question:

This isn't regarding the DAS but does anyone know if WDW resorts accommodate requests for rooms close to bus stops or the main buildings for disabilities/illnesses? Should I book a "preferred" room to guarantee this?

We are planning a trip to DL with my 4 year old autistic son next fall. I don't think I will have any issues with getting a DAS for him but I have a few questions that I have not yet seen addressed.

When you get your return time, is it an hour window, like fast pass?

When you do return, do you go to the fast pass line and still have a small wait or do you go to the front of the line?

What is the difference if you use the "Stroller as a wheelchair" service? Do you still have to wait in line with that service? Can you utilize both services together?

Thank you for sharing your thoughts. Quite interesting.

Keep posting !

Would a DAS be issued for blindness? My mom is completely blind, and uses a cane, and anything that lessens the obstacles in the queue (switchbacks, stairs, pokes, crowds, etc.) would be helpful. In reading the DAS guidelines, it doesn't seem clear at all to me whether or not a visual impairment would qualify . . . Thanks for any thoughts!

My wife has a heart condition that makes it so she has to move often. Standing or sitting for long periods can cause her to pass out and have seizures. A wheelchair would not help her situation as she needs to be able to walk around. She was given the DAS last year, is it reasonable to expect them to give it again? If denied can we appeal it?

My son has autism and I'm happy for this service. We are travelling in February and we have never been to wdw. I think I understand how it works with fastpass, just one thing. We plan on buying magic bands (staying offsite) and I know we load fast passes on there. If I understand correctly, my sons band will have his dac loaded onto his and so everything would be stored within his band?

Hi!! Thank you so much for this post, I found it very useful. In my case, I suffer from severe enochlophobia (fear of really crowded places). I get extremely anxious, and get the feeling that I'm suffocating, which can sometimes lead to panick attacks. My concern is since it's not a "physical" disability, but a mental one, they will reject me (and yes, I'm very introvert so I'm really scared of actually asking for the DAS card). Do you think I'm qualified? What would you recommend?

Hi!

I'm planning to take my kids to Disneyland, one of them has asthma and gets tire really easy, the other one has flat feet and it's extremely painful to stand up for long periods, can they get a DAS card?

My husband and I are traveling to WDW this weekend from MA with our 11 year old grand-daughter who is totally blind. I have NOT bought park tickets yet, as I want to make sure I am buying the right package for her . I am concerned however, that I may have to purchase tickets before I enter the park to get to the office of disabilities. Would someone be kind enough to tell me where we go when we get there to get a pass for her? Thank you

I am planing on heading to the park with my three children (13/9/5) both boys (13/9) have been diagnosed with ASD, DCD and ADHD. When were visited DLP we always availed of the GAP system which worked wonders for both of them, I know we will be entitled to the DAS but can it be obtained for both of them as they both ride completely different rides. 12 yo is a thrill seeker and loves anything fast and will ride rollercoaster until I throw up but 9 yo likes things a lots calmer.

Also if both boys have access passes can my 12 yo ride alone so either myself or my husband can sit with our 5 yo? Or is that a completely different can of worms.

Hi,

We are looking into planning a trip. I was just looking into this as a possibility. My son has a heart condition. Hypertrophic Cardiomyoapthy. He can fatigue more easily as well become dehydrated if overheated. I haven't been in a while, so I don't know if lines are still outside. We would look to not be standing outside for hours in line. taking frequent breaks inside etc.

Thanks for your help.

Noelle

My young adult daughter has down's syndrome and I plan to visit Universal Studios on 16thMay 2017. Could you give me some information as to how to go about getting the DAS Card. We are one couple and our adult cognitively disableld daughter

How much does one has to pay ?

Who all have to pay ?

Disneyland and California Adventures have changed. It seems like you can only get a DAS pass for mental disabilities, not physical ones. Last year(2016) we were basically told at California Adventures that if you can't stand in line for too long due to a mobility issue- then rent a wheelchair. When we went in 2015 we were able to get return time at California Adventure. Disneyland is a little different because a lot of their lines aren't handicapped accessible so you still can get a return time. Not to sound insensitive but I saw a man get return times for Tower of Terror. Someone please tell me what kind of mental disability can you have to where you can't wait in line for this ride but you are okay to go on it?

I'm a Veteran, I have open heart surgery, a pass maker

and mentally disable, surgery in my left leg my wife and 2 children my pass if from Military Base my question is they have DAS card or I can have this from Disney in California.

Hi

My daughter has Aspergers and scoptic sensitivity disorder. My son also has IBS. They go on different rides as my daughter is sensitive to certain motions.

Do they qualify for a Das card? If so can they both have their own cards or do they share one. The reason Im asking this is the that the card holder will have to be on the ride and as I said there are some rides that they can't go on together,

Many thanks

da

ps If they do qualify for a card how many can go on with them. We are going as an extended family of 11 and one baby. It is most likely that we will not all go on the same rides at once but to having a baby and toddlers with us.

once again

many thanks

I do not get the whole DAS thing?! Only autistic children are eligable? I personaly have been treated like a liar and the cast members in Ca are rude and condesending. Guest services tells me to go to guest relations in the parks where they then treat me like a liar and look down their noses at me. My trouble is standing for long periods of time due to smashing my patella to bits 7 years ago. I go to the parks to be able to walk and do not want the expense of renting a wheelchair for a couple of rides as I am an annual pass holder also I don't want to fight the crowds with an empty chair just to have it to sit in line. One cast member told me "well, you can put your things in it". All I had was a purse. I really need to rent a wheelchair for my purse. I fail to see the harm in letting me get a return time and then sit on a bench and wait for it instead of the torture it is to stand. I thought this would be a godsent when I became aware of it but all I have gotten is rudeness. Guest relations by phone tells me "I am so sorry you are having trouble go back and talk to someone else. That went well, as the cast member told me " they don't know what they are talking about they don't have anything to do with this". If they want me to sit in a wheelchair in line then do as Disney World did when I was there and provide one at the ride entrance that I can use and then leave at the ride! It may come down to that my days at Disneyland are over. When I say that to the lovely cast members I had the pleasure of discussing this with they shrug like oh well lady too bad for you. I don't get why they have to be so nasty.

Hello,

2.5 weeks ago, I was diagnosed with stage 3 Lyme Disease after passing out and ending up in ER. I have terrible muscle weakness and numbness in my extremities. I have been on a very high does of doxycyclene and cant stay out in the sun for a long period of time. I have prescription sunscreen but my scalp blistered without a hat. I didnt even know about this card until my doctor told me to get one for our upcoming trip. I have TONS of perscrition sunscreen, hats, umbreals, etc for percaution. He is (as is my DH) concerned about waiting in lines any longer than necessary. I know that not all lines are directly in the sun but any change I can get to be out of the sun would certainly help. Is this something that would even qualify? I feel so embarrassed even asking. This stinks.