Disney World Extends Theme Park Park Reservation System Into 2024 - Here Is What You Need to Know

by Mommy Frog on January 10, 2023 349 Orlando

After a temporary closure in 2020 due to COVID-19, Walt Disney World Resort reopened its theme parks with new procedures in place, including a park reservation system to manage daily attendance and prevent park hopping initially. Since then, park hopping has returned and Disney extended the ticket reservation window to Jan. 18, 2024, so the park reservation system is sticking around for a while.

@undercovertourist Curious how to book your park reservation with your discount Disney World tickets from Undercover Tourist? 📌 Save this step-by-step guide by our friend @thedavidvaughn so it's easy-peasy when the time comes! 👌 #disneyworld #disneytickets #disneysavings #undercovertourist #disneyworldtickets ♬ Happy Ukulele - TonsTone

If you wish to visit the parks before Jan. 18, 2024, you will need valid admission AND a Disney Park Pass reservation for the same park on the same day. Even people with a resort hotel reservation will need to make a theme park reservation. If you're looking to park hop, you'll only need to make a Disney Park Pass reservation for the first park you will be visiting. As more people are now hopping back to the parks, it's especially important to make park reservations ASAP. The first step is to purchase tickets. This post will walk you through all of the specifics so you can reserve your spot at Walt Disney World Resort!

All of the Details on Disney World's Theme Park Reservation System

As mentioned above, Disney limited capacity in its parks when it reopened. As more people are returning to the parks, capacity has increased. While capacity remains open at most parks most days, Disney's Hollywood Studios has been the most likely to hit its limits. New Year's Eve generally fills up quickly at EPCOT too! And for busy times, such as the holidays and spring break, reservations can go fast. What this means is that we highly recommend you purchase your tickets AND make your park reservations as soon as you purchase. 

We've made it easy to do both of those things on Undercover Tourist, and you can feel confident buying through us because …

  • You can see current park availability when purchasing.
  • You can choose between physical or E-ticket delivery.
  • Once you receive your E-ticket or physical ticket IDs, you can link your ticket immediately on My Disney Experience and make your theme park reservation. (If you prefer physical tickets, we will provide your ticket numbers in advance of shipping.)

Who Needs to Make Disney Park Pass Reservations?

Disney Park Pass - Tree of Life

Short answer: Everyone (ages 3 and older) ... for now!

Walt Disney World revealed in January 2023 that "beginning in the next few months", Walt Disney World Annual Passholders will not need to book a theme park reservation to visit the parks after 2 p.m. There is one exception, though! Reservations will still need to be made for Magic Kingdom Park on Saturdays and Sundays (regardless of the time of day you visit). Pass blockout dates will continue to apply. Bookmark this blog because we'll update as soon as we know a start date for this change!

That being said, since the Park Pass system was implemented, Disney has set aside a limited number of reservations for three separate groups: guests with Disney Resort hotel reservations, guests with theme park tickets and annual passholders.

Park reservations will be available through Jan. 18, 2024, based on your resort stay and ticket eligibility or ticket eligibility window. If you've booked a vacation package through Disney, your ticket eligibility is tied to your package's travel dates. To make a park reservation for a different date, you'll have to modify your vacation package dates. All guests are now able to book new Disney Resort hotels and Walt Disney World theme park tickets through 2023 and make their park reservations.

What to Know Before You Make Your Disney World Reservation

Before you make your Disney World reservation, there are a few important things to remember:

  • Linking your tickets to My Disney Experience does not void Undercover Tourist's return policy.
  • Reservations are limited and subject to availability, and not guaranteed until a reservation is finalized.
  • If your ticket or pass includes the Park Hopper option, you will only need a Disney Park Pass reservation for the first park you wish to enter. Once you've entered the first park for the day, you are able to hop to another park at 2 p.m. (though entry is still subject to capacity limits). More on this below!
  • A park reservation must be made for each day of entry. If you have a multi-day ticket, you must make a park reservation for each day of your visit.
  • If you have previously linked your theme park tickets or hotel information in My Disney Experience, we recommend that you log in and double-check that the information looks correct in the system.
  • If you have not already linked your hotel reservation or tickets in My Disney Experience, you'll want to make sure they are linked ASAP. They are required before you can make a reservation in the new system.
  • Annual passholders without a hotel reservation are limited to a set number of park passes at a time (depending on the level of their pass). Once you use a park pass, you may obtain a new one.
  • Guests ages 2 and under do not need a Park Pass.
  • You can view a Disney Park Pass Availability calendar here.
  • If you are looking to reserve in-park dining, you will also need a Disney Park Pass reservation for the same park, on the same day; a dining reservation does not guarantee you entry to the park. (If, for example, you'd like to dine at Hollywood & Vine at Disney's Hollywood Studios, you'd also need a valid ticket and Disney Park Pass, all for the same day as your dining reservation.) Dining reservations can be made 60 days in advance. If you're planning to park hop to your dining reservation, note that it still does not guarantee you entry into the park — and that you won't need a Disney Park Pass to enter.

Step-by-Step Guide to Using the Disney Park Pass System

1. Register or Sign in to StartYourDisneyExperience.com and Link Your Admission

If you haven't already, you will need to register for an account at StartYourDisneyExperience.com and then link your park admission. (If you've already linked your tickets in My Disney Experience, you'll just need to log in to My Disney Experience, press the plus sign and navigate to Make or Modify Park Reservations.) Press "Make Theme Park Reservation." If you're using the app, you may be prompted to log in on a browser.

2. Create Your Party

Then, you'll be prompted to create your travel party based on eligible tickets. Check those in your group you'd like to make a reservation for.

3. Select a Date and Park

Choose the date and the theme park that you'd like to visit.

4. Review and Confirm Your Plans

That's it! You'll be able to see your Park Passes in My Plans in My Disney Experience at any time.

5. Need to Cancel a Reservation?

It's easy-peasy to cancel a reservation if your plans change. All you have to do is view the specific pass under My Plans in My Disney Experience and click on View Details. There will be an option that says Cancel This Reservation. What if you don't want to cancel the reservation for everyone? No problem! Before you confirm the cancellation, it will ask you to select the guests that you wish to remove from the Park Pass reservation.

How Does Park Hopping Work with the Disney Park Pass Reservation System?

Disney Park Pass Reservation System - Park Hopping Signage at Bus Station

As of Jan. 1, 2021, the Park Hopper option is back, with some slight modifications. Guests with passes or tickets that include the Park Hopper option must make a Disney Park Pass reservation for the first park they plan to visit and enter that first park prior to visiting another. At this time, a park reservation is not required after the first park (subject to change, but it has not ever hoppened in our experience). Additionally, there are specific Park Hopper hours. Park Hopper hours start at 2 p.m. each day and end at the park's scheduled close time. Be sure to check DisneyWorld.com/ParkHours and the My Disney Experience app for the most up-to-date Park Hopper hours, as they could start earlier at a later date depending on the day and park.

Related:  Best Time to Visit Disney World in 2023 and 2024

Hoppy planning!

Keep hopping, Mommy Frog!
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101–150 of 157 comments
Jun 23, 2020 at 8:16 p.m. Kate Says...

Any word on MNSSHP?

Reply
Jun 23, 2020 at 3:39 p.m. FrogBlog Says...

Hi Kate!

Mickey's Not-So-Scary Halloween Party has been cancelled for 2020, unfortunately. Refunds will be processed automatically if you purchased tickets to this year's event.

Hoppy planning!

Mommy Frog

Reply
Jun 23, 2020 at 7:26 p.m. Shelly Says...

once we make a park reservation, are we guaranteed to be able to get into the park that day?

Reply
Jun 23, 2020 at 2:57 p.m. FrogBlog Says...

Hi Shelly!

No, a theme park reservation does not guarantee park entry.

Hoppy planning!

Mommy Frog

Reply
Jul 27, 2020 at 4:53 p.m. Marc Says...

I’m confused about this “reservation does not guarantee entry into the park”.... I thought once you purchase tickets and reserve a spot for the specific day and time in the specific park you were good to go?

Reply
Jul 27, 2020 at 2:14 p.m. FrogBlog Says...

Hi Marc!

Legally speaking, Disney and Undercover Tourist are not permitted to guarantee access to the park in the event that something prohibits a guest’s entry (i.e. inclement weather, the guest holding an invalid ticket, not gaining admission to the park due to regulations or rules, etc.). However, generally speaking, if you have a Disney Park Pass and valid admission to the same park on the same day, you are counted in that day’s capacity and should be "good to go," as you put it! Hope this helps!

Hoppy planning!

Mommy Frog

Reply
Jun 23, 2020 at 6:49 p.m. George Kerr Says...

I have a 5 day ticket for Nov 5, but due to scheduling changes we are getting in on Nov 3. How do we go about changing the ticket dates? Thank you

Reply
Jun 23, 2020 at 1:58 p.m. FrogBlog Says...

Hi George!

You can adjust this in My Disney Experience, or can email us at info@undercovertourist.com and we'll be hoppy to help.

Hoppy planning!

Mommy Frog

Reply
Jun 23, 2020 at 6:34 p.m. Christy Vawerchak Says...

What about Memory Maker ? Has Disney mentioned if they will be reimbursing for this option or will they still have photographers around taking photos ?

Reply
Jun 23, 2020 at 1:57 p.m. FrogBlog Says...

Hi Christy!

Memory Maker and PhotoPass Photographers will still be around! Disney has asked that you have your MagicBand or code ready for them at the beginning of the session so that they can scan quickly and maintain proper social distancing protocols. Photographers won't be able to handle your phone or camera, and will just be using their own. Props may be limited or no contact and will be frequently sanitized, if used. Hope this helps!

Hoppy planning!

Mommy Frog

Reply
Jun 23, 2020 at 6:06 p.m. Nancy Says...

What happens if you are from out of state, have 1 annual pass that expires in January, one military 6 day park hopper and can only come during certain times because of work? As an annual pass member I know that I can do 3 reservations. Is it possible to pick up the other 3 since the two tickets are connected on the 28th using the military ticket???

Reply
Jun 23, 2020 at 5:49 p.m. craig Says...

Is there any difference for DVC reservations? That is, I book BLT or VGF, then I get the tickets from UT...but will the system allow me to put them all together and reserve a park?

Reply
Jun 23, 2020 at 1:32 p.m. FrogBlog Says...

Hi Craig!

No difference at all! Just link your reservation and your tickets in My Disney Experience, and you'll be all set! Let us know if you have any questions!

Hoppy planning!

Mommy Frog

Reply
Jun 23, 2020 at 5:47 p.m. Brittany Says...

We have a reservation for pop century this November but we did not buy tickets yet. Do you know if there is a way we can get tickets sooner since we have a resort reservation? Or do we have to wait for later this summer when tickets reopen for this year?

Reply
Jun 23, 2020 at 1:33 p.m. FrogBlog Says...

Hi Brittany!

Unfortunately, at this time tickets for 2020 are on hold until a later date, even for hotel guests; we'll update as soon as we hear more!

Hoppy planning!

Mommy Frog

Reply
Jul 9, 2020 at 10:14 a.m. FrogBlog Says...

Hi Brittany!

Just an update that 2020 tickets are now available! You can find them here.

Hoppy planning!

Mommy Frog

Reply
Jul 4, 2020 at 11:12 p.m. Laura Says...

I also have Disney All star resort family reservations for Dec2-6,2020 for 4 children & 3 adults. I have purchased airfare also. Plans were made January 2020. I was going to purchase park hopper passes from you. Can you advise me what to do for park tickets and reservations. Should I cancel?

Reply
Jul 9, 2020 at 10:03 a.m. FrogBlog Says...

Hi Laura!

Just an update that 2020 tickets are now available! You can find them here.

Hoppy planning!

Mommy Frog

Reply
Jun 23, 2020 at 5:34 p.m. Glenna Says...

If I purchased a five day ticket and only three days can be reserved in advance , does that mean that the other two days will not be valid? Or when you enter the park the first day, you will be able to reserve one more day at a time ?

Reply
Jun 23, 2020 at 12:57 p.m. FrogBlog Says...

Hi Glenna!

Multi-day ticket holders can make a reservation for each day of their ticket, so you'd be able to make a reservation for all five days! (Annual Passholders without hotel stays are restricted to three reservations at one time; Annual Passholders with hotel stays can reserve for their length of stay.)

Hoppy planning!

Mommy Frog

Reply
Jun 23, 2020 at 5:32 p.m. Margie Hager Says...

When you reserve these tickets do you have to have the name of each person you are purchasing the tickets for?

Reply
Jun 23, 2020 at 12:55 p.m. FrogBlog Says...

Hi Margie!

When you purchase theme park tickets, you'll want to link them in My Disney Experience, where you'll assign them to a person. When you want to make a Park Pass reservation using the new system, you will choose your party based on those you're connected to in My Disney Experience, much like you would for a FastPass party in the past.

Hoppy planning!

Mommy Frog

Reply
Jun 23, 2020 at 5:30 p.m. Loren Says...

Hello:

Can you tell me if your park reservation is for the entire day? Or are you only limited to a certain time? Also, if you have reservation for a particular park even though you can not park hop can you leave that park and come back later in the day

Reply
Jun 23, 2020 at 12:53 p.m. FrogBlog Says...

Hi Loren!

When you select your date, it also includes a time for your visit; for now, these have looked to include the entire day, and you can show up anytime within the provided timeframe. Note that the park hours are a little different than usual and are subject to change. As an example, when we reserved, our arrival windows were as follows: 10 a.m. - 8 p.m. on a Friday at Hollywood Studios; 8 a.m. - 6 p.m. at Animal Kingdom on a Saturday; and 9 a.m. - 7 p.m. at Magic Kingdom on a Sunday.

Hoppy planning!

Mommy Frog

Reply
Jun 23, 2020 at 5:19 p.m. john Says...

Until mask restrictions lifted, not going

Reply
Jun 23, 2020 at 5:04 p.m. Grammy Jill Says...

We are hoping to plan our family Disney trip for October 2021. Do you see any possibliity that things could be back to normal. or at least masks not required?

Reply
Jun 23, 2020 at 6:26 p.m. John Says...

If masks are not only still the norm, but still required by October 2021, then it will be nothing short of a colossal failure on the part of our government and healthcare/pharmaceutical organizations. That said, a colossal failure is certainly possible lol. If I were a betting man, I'd feel pretty confident that by next October things would be mask-less, but nobody can give you anything other than a purely speculative guess at this point.

Reply
Jun 23, 2020 at 12:14 p.m. FrogBlog Says...

Hi Grammy Jill!

As of now, the Park Pass reservation system is slated to be in operation through September 2021; outside of that, we aren't exactly sure what things will look like next year, but we will continue to update our blog as new details are announced!

Hoppy planning!

Mommy Frog

Reply
Jun 23, 2020 at 4:46 p.m. LlamaMama Says...

I have reservations at art of animation from July 27-31. Saw that AoA isn't opening until August 12. How can I modify my reservation? Site says that no new hotel bookings at this time. Have FL Resident Discover Disney passes that they only extended until September 2020.

Reply
Jun 23, 2020 at 12:31 p.m. FrogBlog Says...

Hi LlamaMama!

Please reach out to info@undercovertourist.com and we can help you modify your reservation.

Hoppy planning!

Mommy Frog

Reply
Jun 23, 2020 at 4:37 p.m. Scott Wilson Says...

We are DVC members and have reservations 8/11-8/15. We DON’T have park tix yet. Honestly, with all the craziness in FL and more coming everyday, I didn’t want to buy and be locked to dates we might not be able to attend. I have several other issues that I am trying to address with DVC. But for your part, we normally buy our tix from you. It current looks like we can’t get them from you right now. Even if you had them, buying would lock us into the 8/11-8/19 time frame. I don’t want to buy them (even if I could) only to have the park close again. What do you suggest?

Reply
Jun 24, 2020 at 10:03 a.m. FrogBlog Says...

Hi Scott!

Yes, all Disney ticket sales are currently paused. We expect both tickets and hotel reservations to become available again soon!

Hoppy planning!

Mommy Frog

Reply
Jul 9, 2020 at 10:07 a.m. FrogBlog Says...

Hi Scott!

Just an update that 2020 tickets are now available! You can find them here.

Hoppy planning!

Mommy Frog

Reply
Jun 23, 2020 at 4:31 p.m. Karen Saweczko Says...

We have a hotel reservation only that we plan to bump to 2021 in the fall. My read on the Disney website was that you can only stay onsite if you buy tickets through Disney. Is that the case? Because we had planned to buy through you.

Reply
Jun 23, 2020 at 12:58 p.m. FrogBlog Says...

Hi Karen!

We are hoppy to report that that is NOT the case! You can stay on-site with Undercover Tourist tickets :) Both ticket and hotel reservations will become available again on Undercover Tourist soon!

Hoppy planning!

Mommy Frog

Reply
Jul 9, 2020 at 10:08 a.m. FrogBlog Says...

Hi Karen!

Just an update that 2021 tickets (and hotel reservations) are now available! You can find them here.

Hoppy planning!

Mommy Frog

Reply
Jun 23, 2020 at 4:16 p.m. John Says...

Does anyone know if reserving a Park Pass on your ticket locks in that ticket so that you can't change your ticket start date? I'm still on the fence about whether or not I want to go when we originally planned, so I don't want to do anything that would make it so that I couldn't modify my ticket dates. Disney's phone lines are so overloaded that I'm actually getting a busy signal trying to call them.

Reply
Jun 23, 2020 at 6:46 p.m. Christina Says...

We had reservations for June 1, then July 6, then Nov 28, and now Nov 24. (We’re DVC, so we can change our hotel reservations pretty easily.) My park tickets have an expiration of September 2021 and have been linked to my Disney Experience since the beginning of all this when I thought we were going June 1. Nothing has changed except for the fact that Disney extended the expiration date. You should be able to modify your hotel reservations at any time and it won’t effect your ticket start date. I even made park reservations last night, and when we modified our hotel reservations again, I was able to cancel my park reservations and do them again for a completely different week. You should be fine. Make sure your hotel and park tickets are linked to My Disney Experience or you won’t be able to make park reservations. I hope this helps.

Reply
Jun 23, 2020 at 1:55 p.m. FrogBlog Says...

Thanks Christina! :)

Hoppy planning!

Mommy Frog

Reply
Jun 23, 2020 at 4:13 p.m. Erica Says...

If I have a multi-day ticket but unable to get park reservations for all days due to availability (6 day park ticket but only able to get resevations for 4 of the days due to parks being full) will I be able to get a refund for the remaining days or use them at a later date?

Reply
Jun 23, 2020 at 1 p.m. FrogBlog Says...

Hi Erica!

We can’t predict the future and how Disney will handle changes, but we have been taking care of our customers all through the COVID closures and will continue to do so! If you run into any issues or questions with your tickets, please contact us at info@undercovertourist.com and we'll get you taken care of.

Hoppy planning!

Mommy Frog

Reply
Jun 23, 2020 at 4:06 p.m. Chealsea Says...

I purchased multi day Disney tickets through undercover tourist valid for dates 9/26/20-10/5/20. I was able to link two of my three tickets in the App which now show valid dates through 9/26/21. If we make reservations and cancel for any reason will we be able to reschedule as long as it is prior to 9/26/21? Also, I have been unable to contact Disney about linking my third ticket. Can you help me with this? Thanks!

Reply
Jun 24, 2020 at 10:05 a.m. FrogBlog Says...

Hi Chealsea!

That's correct - your ticket's validity dates won't be impacted by linking to the Park Pass system! Did you have any luck with linking your ticket? If not, we're hoppy to help!

Hoppy planning!

Mommy Frog

Reply
Jun 23, 2020 at 4:06 p.m. YDLAO Says...

What if I make reservations to be in the park and then need to cancel? What is the cancellation policy? Thanks

Reply
Jun 24, 2020 at 10:06 a.m. FrogBlog Says...

Hi YDLAO!

Yes, you are able to cancel if you are not able to make your Park Pass reservation. So far, that's all that we know; as soon as we know more about how cancellations will work (and what you should know about them), we'll be sure to update!

Hoppy planning!

Mommy Frog

Reply
Jun 23, 2020 at 4:02 p.m. Kelly Smith Says...

What if I have a one day park hopper ticket?

Reply
Jun 24, 2020 at 10:07 a.m. FrogBlog Says...

Hi Kelly!

With a one day hopper, you'd be able to pick one park to visit at this time using the new Disney Park Pass reservation system. If you are staying on-site, you can book that now! Otherwise, the system will open up to ticket holders on June 28.

Hoppy planning!

Mommy Frog

Reply
Jun 23, 2020 at 4:01 p.m. Shawn M. Says...

We have booked a trip to Orlando for November 22-December 5th/2020. We have even purchased items for that trip through this site. All we are waiting for now is to get our Disney tickets. Our plan is to visit each of the parks except Volcano Bay (not enough time for Valcano). Could you please send out an email to let us know when we can purchase our Disney Tickets. We actually had to plan everything else after trying to get tickets first.

Reply
Jun 23, 2020 at 1:04 p.m. FrogBlog Says...

Hi Shawn!

Yes, we will certainly make it public knowledge as soon as we are selling Disney tickets and hotels again!

Hoppy planning!

Mommy Frog

Reply
Jul 9, 2020 at 10:09 a.m. FrogBlog Says...

Hi Shawn!

Just an update that 2020 tickets are now available! You can find them here.

Hoppy planning!

Mommy Frog

Reply
Jun 23, 2020 at 4 p.m. Debra L Allard Says...

my husband and I bought a 4 day package for Florida residents which we were supposed to use all days by June 30th. We still have 1 day left has the June 30th date been extended? When would we be able to use it.

Reply
Jun 23, 2020 at 2:03 p.m. FrogBlog Says...

Hi Debra!

Florida Resident Discover Disney Tickets may be used through September 30, 2020.

Hoppy planning!

Mommy Frog

Reply
Jun 23, 2020 at 3:52 p.m. Joanne Says...

I won’t be back until the masks are not required.

Sorry can’t put a 2 year old in a mask plus I can’t breath with one on. Very hot in Florida to wear a mask

It’s not Disney’s rule but you will loose a lot of guests because of a mask.

Reply
Jun 24, 2020 at 1:27 a.m. Sara Says...

Masks are for the protection of everyone, not just you. You can certainly put a mask on a two year old. You simply have to get them used to wearing one. If you choose not to wear a mask than by all means...stay home. I wouldn't go anywhere near Disney if they weren't requiring masks for all.

Reply
Jun 23, 2020 at 4:43 p.m. Tricia Says...

Totally agree

Reply
Jun 23, 2020 at 8:22 p.m. Steve Says...

I am only considering to keep my trip because masks ARE required. My mask protects you, your mask protects me, so I am glad Disney and Orange County are working to protect us all. It seems to me like a minor inconvenience to protect from a condition that kills.

Reply
Jun 23, 2020 at 1:25 a.m. Tina M Budnik Says...

I have reservations at Wyndham Garden Lake Buena Vista Disney Springs Resort for June 25-28th but I cant get my reservations to link up to my annual pass. I talked with a cast member two days ago and they said to keep trying and if I couldnt get my disney experience to find my reservations that they would help me search for them. They said some times the resorts use a differnet name to book it under? She tried to find it and said it said it was still unavailable. Any tips? I cant ger ahold of anyone because they are flooded with calls and the chat is turned off.

Reply
Jun 23, 2020 at 9:01 a.m. FrogBlog Says...

Hi Tina!

That is very strange - we unfortunately don't have any tips outside of what you've likely already tried! Be sure to use the reservation number you were given by Wyndham in your confirmation email when linking in My Disney Experience. Sometimes it can take a few days (if it was booked recently) to show in the system. Others in the Frog Pond, do you have any tips for Tina?

Hoppy planning!

Mommy Frog

Reply
Jun 23, 2020 at 12:01 a.m. Cynthia Says...

I have reservations to one of the Walt Disney resorts in January. Three in our party have AP that expire in July of 2021. One of our party has a AP that expires in October 2020. We could only reserve park entry for three and NOT the fourth person since their pass would not be expired by January. The person had a ticket that originally expired in June of this year. I went on line to renew but could not because Disney already added the time to this ticket which now prevents me from reserving her space at the park when there in January. Is there anything we can do?

Reply
Jun 24, 2020 at 10:08 a.m. FrogBlog Says...

Hi Cynthia!

We recommend giving Guest Relations a call to see if they can help you sort things out. (We know wait times have been long, so online chat and email are also good ways to get in touch!) Others in the Frog Pond, any advice to pass along to Cynthia?

Hoppy planning!

Mommy Frog

Reply
Jun 22, 2020 at 7:27 p.m. Cheryl W Philbrick Says...

Is there any word on the date to buy tickets will be open to the general public. We have a reservation at Wyndham Bonnet Creek in October that we made in January but had waited to get our tickets but then COVID happened.

Reply
Jun 22, 2020 at 3:52 p.m. FrogBlog Says...

Hi Cheryl!

There is no word yet on ticket sales for 2020, unfortunately - we'll be sure to update as soon as we hear anything!

Hoppy planning!

Mommy Frog

Reply
Jul 9, 2020 at 10:10 a.m. FrogBlog Says...

Hi Cheryl!

Just an update that 2020 tickets are now available! You can find them here.

Hoppy planning!

Mommy Frog

Reply
Jun 22, 2020 at 6:42 p.m. Chris Says...

I have confirmed reservations from 9/8 - 9/13. I was able to get park passes for the 8th, 9th and 10th, but when I try to do anymore it tells me that all in my part have reached their park pass limit. I have Platinum AP for both of us. Is there a limit on the number of days you can book a reservation?

Reply
Jun 22, 2020 at 2 p.m. FrogBlog Says...

Hi Chris!

Annual Passholders are able to book a park pass for each day of their hotel stay, up to 14 days, or 3 days at a time without a hotel reservation. If your hotel reservation is longer than 3 days, we'd suggest giving the AP line a call at (407) 560-7277 to help sort out your park passes. Hope this helps!

Hoppy planning!

Mommy Frog

Reply
Jun 22, 2020 at 9:19 p.m. Chris Says...

Thank you for the phone number, now if I can get through maybe we can get this resolved.

Reply
Jun 22, 2020 at 4:57 p.m. FrogBlog Says...

You're welcome, Chris! We sometimes have luck with online chat, too. Crossing our froggy fingers for you!

Hoppy planning!

Mommy Frog

Reply
Jun 22, 2020 at 3:25 p.m. Nick Says...

I currently have a room only reservation for January 2021! Unfortunately, we have not purchased tickets yet and are not able to do so at this time. Any idea when we are able to book a park reservation and when/if we are able to purchase tickets before we book our spots? Thanks!

Reply
Jun 22, 2020 at 11:44 a.m. FrogBlog Says...

Hi Nick!

You'll need your tickets prior to booking your reservation, but the good news is that you can do that soon! You can purchase your tickets, then reserve your park pass, beginning June 28!

Hoppy planning!

Mommy Frog

Reply
Jun 22, 2020 at 8:23 p.m. Jenny Says...

I tbi k you mis-read Nick’s comment. We sre in the same boat. We already have room reservations for Jan 2021, but hadn’t bought the tickets yet. We were going to do that in August. When will we be allowed to purchase tickets- since we did reserve a room way in advance? Thanks! Jenny

Reply
Jun 22, 2020 at 3:48 p.m. FrogBlog Says...

Hi Jenny!

Tickets for 2021 visits will go on sale on June 28, 2020, and you'll be able to make Park Pass reservations as soon as you do so :) If you have an existing hotel reservation for 2021, you can call Guest Relations to add theme park tickets to your package on June 24. Hope this helps!

Hoppy planning!

Mommy Frog

Reply
Jun 22, 2020 at 10:25 p.m. Nick Says...

Thanks so much for both responses! Any idea If this can be done on the website or do we have to call on June 28th?

Reply
Jun 23, 2020 at 8:52 a.m. FrogBlog Says...

Hi Nick!

You're very welcome! You can call Guest Relations beginning June 24 to add those tickets to your package (which would be our suggestion - just be prepared for potentially long hold times!), or can purchase and link them online beginning June 28.

Hoppy planning!

Mommy Frog

Reply
Jun 23, 2020 at 4:26 p.m. Renee Says...

Hi,

What about if we have a hotel reservation for July 2020 without a park ticket? Any word on when hotel guests without tickets will be allowed to purchase them?

Thanks,

Renee

Reply
Jun 23, 2020 at 12:10 p.m. FrogBlog Says...

Hi Renee!

There is unfortunately no word yet on when hotel guests can purchase tickets for 2020 stays at this time. We will continue to update as we know more!

Hoppy planning!

Mommy Frog

Reply
Jul 9, 2020 at 10:16 a.m. FrogBlog Says...

Hi Renee!

Just an update that 2020 tickets are now available! You can find them here.

Hoppy planning!

Mommy Frog

Reply
Jun 21, 2020 at 9:44 p.m. Jo Ann Says...

Does the app to book park times open at midnight to ight or business time in the morning on Monday?

Thank you

Reply
Jun 22, 2020 at 8:03 a.m. FrogBlog Says...

Hi Jo Ann!

The reservation system opened at 7 a.m. Eastern (though note that it's experiencing some technical issues). You should be able to give it a go if you haven't already!

Hoppy planning!

Mommy Frog

Reply
Jun 21, 2020 at 1:55 p.m. Doug Says...

What time on the 22nd can you make reservations?

Reply
Jun 22, 2020 at 7:59 a.m. FrogBlog Says...

Hi Doug!

The reservation system opened up at 7 a.m. Eastern, so you should be able to pop in and give it a try!

Hoppy planning!

Mommy Frog

Reply
Jun 21, 2020 at 6:50 a.m. Phil Says...

I’m going for 14 days next April

I have a multi day ticket

Can I book 3 days in each park

As if we get bad weather I’ll have other days to go

Reply
Jun 22, 2020 at 8:21 a.m. FrogBlog Says...

Hi Phil!

At this time, you'll be able to book one day for each valid park admission day (so if you had a 5-day ticket, for example, you would be able to pick 5 days to hop into the parks). You are also able to cancel your reservation, so closer to your date, if another day with better weather is available during your trip, you can try to switch things up.

Hoppy planning!

Mommy Frog

Reply
Jun 21, 2020 at 1:52 a.m. Courtney Turner Says...

Does anyone know what time each day the reservation system will begin taking reservations?

Reply
Jun 22, 2020 at 8:22 a.m. FrogBlog Says...

Hi Courtney!

7 a.m. Eastern :)

Hoppy planning!

Mommy Frog

Reply
Jun 20, 2020 at 11:26 p.m. Kirsty Donoghue Says...

Hi we are travelling to Flordia from UK and arrive 23rd September 2021 with our 2 young children, What I am finding confusing is the Ultimate 14 days Disney Pass looks like it can only be used on to September 26th 2021. Obvioulsy if we arrive on 23rd, that clearly is not enough time for us to use our tickets. So after 26th Septembe 2021 will we not be able to use our Disney 14 Day ultimate ticket. thansk for your help. Kirsty

Reply
Jun 20, 2020 at 11:04 p.m. Rachel Henkel Says...

Do you know what time the Park Reservartion system will open? I imagine a FP type situation where you have to log on when it first opens to preferred rides/parks.

Reply
Jun 22, 2020 at 8:23 a.m. FrogBlog Says...

Hi Rachel!

It'll open at 7 a.m. Eastern. It is very similar to the FastPass system!

Hoppy planning!

Mommy Frog

Reply
Jun 20, 2020 at 5:21 p.m. Amy Says...

Each day, what time will the reservation system start?

Reply
Jun 22, 2020 at 8:24 a.m. FrogBlog Says...

Hi Amy!

The reservation system will open at 7 a.m. Eastern.

Hoppy planning!

Mommy Frog

Reply
Jun 20, 2020 at 9:25 a.m. Joanne Says...

Hi we were due to travel March but had our holiday cancelled we had a full refund on our tickets, we have now booked to go March 2021 when will I be able to purchase tickets please? Thankyou!!

Reply
Jun 22, 2020 at 8:26 a.m. FrogBlog Says...

Hi Joanne!

You can purchase tickets for 2021 on June 28, 2020.

Hoppy planning!

Mommy Frog

Reply
Jun 20, 2020 at 12:11 a.m. Emma Roberts Says...

We have booked with virgin and don’t get our park tickets until 30 days before departure which is may 2021, so does that mean we cannot reserve any parks until then?

Reply
Jun 23, 2020 at 9:43 p.m. Tracy Says...

Might be best to call Virgin and explain that due to changes with Disney you need the reference for MDE earlier

Reply
Jun 19, 2020 at 9:39 p.m. Becky Says...

So we have a hotel reservations but need to change the dates to the following weekend and also change the number of people (we have a couple people who no longer will be going). And we don’t have tickets but I have gotten emails about us having tickets....the only thing I can think is that old tickets are still linked but they are expired on our my Disney experience acct. I am just wondering how I can make this work....

Reply
Jun 19, 2020 at 9:24 p.m. LongGone Says...

Do we know if tickets expire in the same manner as before ? Example - I have a 6 day ticket. Pre-Covid the ticket was good for 9 calendars days and I had to use my 6 days within that nine. The clock started as soon as I used it. With tickets being extended until 9/26/21, does the 9 day clock still happen? Or can I use 3 days in August and then the other 3 before 9/26/21?

Reply
Jun 19, 2020 at 9:16 p.m. Joelle McNulty Sell Says...

is it possible to change the dates on the tickets I have starting on 9/1? We are thinking of coming a few days earlier

Reply
Jun 19, 2020 at 4:42 p.m. FrogBlog Says...

Hi Joelle!

You sure can! Partially used multi-day theme park tickets with usage window impacted by park closure, or date-specific theme park tickets purchased through June 6, 2020 with a valid use period beginning March 12, 2020 or later, will automatically be extended to use any date through September 26, 2021. If you are unable to visit by September 26, 2021, you may apply the value of a wholly unused ticket toward the purchase of a ticket for a future date.

Hoppy planning!

Mommy Frog

Reply
Jun 24, 2020 at 2:10 p.m. Jenny Says...

So, if you need to rebook for say, November 2021, you would get credit for the purchase price of the unused ticket that expires Sept. 21? So basically, if prices increase you just need to pay the difference, and you would not lose the money, correct? How much notice must be given to exchange to the ticket dated after September 2021? Thanks!!

Reply
Jun 25, 2020 at 3:01 p.m. FrogBlog Says...

Hi Jenny,

Yes, you are correct. You would not lose money and you don't need to give notice on exchanging it. Disney tickets do not lose value!

Keep hopping!

Leap

Reply
Jun 19, 2020 at 8:37 p.m. Lauren Says...

We purchased 3 day park hoppers from you several weeks ago, but it sounds like park hopping will not be an option by September. Is it possible to change this to a 4 day ticket?

Reply
Jun 23, 2020 at 12:38 p.m. FrogBlog Says...

Hi Lauren!

Yes, you may contact us at info@undercovertourist.com or you can modify your ticket in My Disney Experience.

Hoppy planning!

Mommy Frog

Reply
Jun 19, 2020 at 7:14 p.m. Tanya Says...

We have resort hotel reservations for Aug 16 to 22 but didn't buy tickets because I wasn't sure what the situation would be. I don't see that covered anywhere. On disney site it says people with reservations for 2021 can upgrade to add tickets on June 24 but our reservation is Aug 2020.

Reply
Jun 21, 2020 at 4:14 p.m. Renee K Says...

I am in the same situation with Disneyland. I have my on site hotel reservations without a ticket. I hope we are factored into the initial reservation plans somewhere.

Reply
Jun 20, 2020 at 8:25 p.m. Missy Says...

I just called Disney - I am in the same boat. She basically told me that there was no information for people in our situation yet :(

Reply
Jun 23, 2020 at 8:54 a.m. FrogBlog Says...

Thanks for updating us, Missy!

Hoppy planning!

Mommy Frog

Reply
Jun 19, 2020 at 10:11 p.m. Mama Grizzly Says...

In the same boat as you, except our reservations are for September. You would think Disney would consider people staying on property who haven't bought tickets yet when factoring in the new reservation system. I would think we would get access to park tickets and reservations before the general public.

Reply
Jun 19, 2020 at 2:24 p.m. FrogBlog Says...

Hi Tanya!

You are correct - we are waiting to see when ticket add-ons will be available for hotel guests in 2020!

Hoppy planning!

Mommy Frog

Reply
Jun 19, 2020 at 8:42 p.m. GAIL Says...

Have Bay Lake Tower reservations for Oct 2020 and air for ten of us...was unable to buy tickets and now feel I'm out of luck.

Reply
Jun 19, 2020 at 4:43 p.m. FrogBlog Says...

Oh no, Gail! Crossing our froggy fingers that there's ticket opportunities available before your visit!

Hoppy planning!

Mommy Frog

Reply
Jun 19, 2020 at 5:02 p.m. Nicky Watson Says...

Do you know what they mean by ‘other select hotels’? Is Hilton bonnet creek included?

Reply
Jun 19, 2020 at 2:31 p.m. FrogBlog Says...

Hi Nicky!

We aren't sure just yet, but will be sure to update once we do!

Hoppy planning!

Mommy Frog

Reply
Jun 19, 2020 at 4:45 p.m. Dustin Says...

What if I have a Disney hotel reservation but haven't booked tickets yet? I've been waiting to book the tickets until I found out more.

Reply
Jun 19, 2020 at 2:25 p.m. FrogBlog Says...

Hi Dustin!

If your hotel reservation is for 2021, you can call Disney Guest Relations June 24 to add tickets onto your hotel reservation. We are still waiting on details for those with hotel reservations in 2020 who would like to add tickets onto their package.

Hoppy planning!

Mommy Frog

Reply
Jun 19, 2020 at 4:02 p.m. Rayleen Says...

What if you have a party of 3 and one of those are under the age of 3 so they don’t require a ticket? Also we aren’t staying at a Disney property.

Reply
Jun 19, 2020 at 11:25 a.m. FrogBlog Says...

Hi Rayleen!

Guests under 3 don't require a ticket or a reservation, so you'd just need to make a reservation for the two over 3 in your party. If you are staying off-site but have valid tickets, you can begin making reservations June 28.

Hoppy planning!

Mommy Frog

Reply
Jun 19, 2020 at 3:49 p.m. Melissa Jones Says...

Above you say AP cannot book reservations until June 26 WITH a park reservation. Disney website says this is the day AP can book WITHOUT a hotel reservation on the 26th and with a hotel reservation on the 22nd. (I was in panic mode when I read that b/c I'm AP)

Reply
Jun 19, 2020 at 11:10 a.m. FrogBlog Says...

Hi Melissa,

You are correct and thanks for the catch!

Keep hopping!

Leap

Reply
Jun 19, 2020 at 3:33 p.m. Colleen Says...

I went to Disney website, logged in & went to look at the site where it says to link passes, it's asking for ID#, where do I find this ID# on my eticket park pass? I see a reservations # & a ticket code but no ID#? Plus it says to register per person, I only have 1 eticket for 2 people?

Reply
Jun 19, 2020 at 11:23 a.m. FrogBlog Says...

Hi Colleen!

When you look at your Undercover Tourist e-tickets (either the ticket itself or your confirmation email), you'll use the Reservation # to link in My Disney Experience. You can find this at the top of your ticket or on either of the barcodes (you can also scan the barcode). Hope this helps!

Hoppy planning!

Mommy Frog

Reply
Jun 19, 2020 at 1:20 a.m. Mike O'Donoghue Says...

my annual pass lapsed-can renew my pass before the reservation system opens and be able to make reservations right away? Thx.

Reply
Jun 19, 2020 at 10:56 a.m. FrogBlog Says...

Hi Mike!

We'd suggest giving Guest Relations a call to see about renewing! They can be reached at (407) 560-7277.

Hoppy planning!

Mommy Frog

Reply
Jun 18, 2020 at 7:35 p.m. John Says...

They really need to offer refunds on the tickets, even though it's not their current policy. I bought 8 day tickets I won't be able to fit in any time soon, especially having to wait for a reservation system made me miss any possible window.

Reply
Jun 19, 2020 at 4:46 p.m. FrogBlog Says...

Hi John!

If you haven't already, we highly recommend contacting Guest Relations (if you purchased direct through Disney) or Customer Service (if you purchased through Undercover Tourist). These are unprecedented times, and while the use date for many tickets has been extended through the end of September 2021 and the value of tickets can be extended towards new tickets after that period, we are confident that they'll work with you to meet your needs if those options won't work for you. Let us know if there's anything we can do to help!

Hoppy planning!

Mommy Frog

Reply
Jun 18, 2020 at 2:05 p.m. David Axford Says...

Hi. We purchased 3 day and 2 day passes for Disney World Florida and Universal (expiry was 4/5/20). Are these tickets valid indefinitely? If we decide that, because of restrictions continuing in 2021 we would like to defer going until 2022, will we be able to use our tickets (understanding that if ticket prices go up, we will need to pay the difference)? Thanks. David

Reply
Jun 23, 2020 at 1:07 p.m. FrogBlog Says...

Hi David!

A Disney ticket with an original April start date has been extended for use through September 26, 2021. Universal Orlando ticket expiration dates may vary, depending on whether you have a promotional ticket. Your current Disney tickets may be applied to an upgraded 2022 ticket when these become available. If you cannot use your Universal Orlando ticket by the expiration date on your ticket, please contact us for a return.

Hoppy planning!

Mommy Frog

Reply
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Undercover Tourist is the leading supplier of online discount tickets to Orlando, Florida-area attractions, including Walt Disney World® Resort, Universal Orlando Resort™, SeaWorld® Orlando, LEGOLAND® Florida Resort and more.

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