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How to Join the Virtual Queue for Star Wars: Rise of the Resistance at Disneyland

by Tad on November 12, 2021 23 Los Angeles

Tad's note: As of Nov. 22, 2021, Disneyland is testing Star Wars: Rise of the Resistance at Disneyland without a virtual queue. During this time, Disneyland may implement a virtual queue as needed. Check the Disneyland app for ride wait times or news about the virtual queue the day of your visit. At park opening, the Critter Country entrance to Star Wars: Galaxy's Edge may be closed, so plan to enter near Frontierland. 

How to Get a Boarding Group for Rise of the Resistance at Disneyland - PinterestI like to think we had pretty much mastered joining the virtual queue (also called a Boarding Group) for Star Wars: Rise of the Resistance at Disneyland in the few short weeks that the ride was open in 2020. But then COVID-19 happened, and the ride and both Disneyland theme parks were closed for more than a year. Now that Disneyland reopened, we have been able to board this incredibly rad ride again! But be warned, recruits: There has been a disturbance in the Force, with new changes to the process, leaving us as padawans once more in training. The changes are positive, however, with a second opportunity to join each day and now the ability to confirm your party before it's time to join.

The Disneyland virtual queue process differs slightly from Disney's Hollywood Studios' process. The good news is that park hoppers who start their day at Disney California Adventure Park also have an opportunity to join the second virtual queue each day. (At Disney World, both joining opportunities are reserved only for people with Disney’s Hollywood Studios reservations that day.) Disneyland's two theme park entrances make park hopping a quick and easy process, so this difference makes toadal sense to us. Let’s go over how to join a virtual queue for Star Wars: Rise of the Resistance. May the Force be with us always.

How to Get a Boarding Group for Star Wars: Rise of the Resistance at Disneyland - Home Screen ScreenshotYou may have noticed that the home screen in the Disneyland app changed slightly with a new Virtual Queue box. There are two rides offering a virtual queue. Disney California Adventure has a virtual queue for WEB SLINGERS: A Spider-Man Adventure. Don't let that confuse you. The Join Boarding Group button in the Virtual Queue box on the app home screen is where you want to be to access all of the virtual queues. When you tap that button, you'll see Star Wars: Rise of the Resistance appear under Disneyland Park. We added a screenshot (further below in this guide) of the next page with the two theme parks at the top of the screen. If you are looking to join both queues, we have a hopful post on how to use Disneyland's virtual queue system.

How to Join a Boarding Group for Star Wars: Rise of the Resistance at Disneyland

How to Get a Boarding Group for Star Wars: Rise of the Resistance at Disneyland - Stormtroopers in Rise of the Resistance

Time is of the essence! Boarding Groups are distributed in seconds. I’m not trying to send your anxiety into hyperdrive, but am trying to set reasonable expectations. Even with the park at full capacity, demand is high and seats are limited. Yes, the ride is that good. To allow as many people as possible to ride, guests are allowed to join one Boarding Group per day.

You’ll need to be as prepared as possible and ready to go when the window opens. We will go over how to prepare, how to join and what to do if you are lucky enough to score a Boarding Group.

When Can I Join a Virtual Queue?

Disneyland recently released some new instructions for joining the virtual queue for Star Wars: Rise of the Resistance. You will only be able to join a virtual queue if you have valid admission and a Disneyland Theme Park Reservation that day, linked in the Disneyland app. Guests now have two opportunities per day to join a virtual queue at Disneyland (morning and afternoon):

  • 7 a.m. PT — Before park opening for people with reservations to start their day at Disneyland. You do not need to be scanned into a park or on Disneyland property, but you do need a ticket and a reservation.
  • 12 p.m. PT — You must be scanned into either Disneyland Park or Disney California Adventure Park (if you have a park hopper).

In order to give as many guests as possible the opportunity to join the Resistance, each guest can enter the virtual queue no more than once per day. So if you luck out in the morning and join a Boarding Group, you cannot try again for the afternoon. (You can, however, try to join the virtual queue for WEB SLINGERS: A Spider-Man Adventure at noon if you have a park hopper.)

How to Get a Boarding Group for Star Wars: Rise of the Resistance at Disneyland - Confirm Your Party ScreenshotOne hour before these enrollment times, a new button appears. You can tap Confirm Your Party to select or remove party members. That way you do not waste precious time during the boarding process or encounter unknown problems when you only have seconds to act.

The Disneyland app has a new Virtual Queues menu with a "Join Virtual Queue" button. When you tap it, you'll be taken to a screen that has the theme parks at the top. The app defaults to Disneyland and Star Wars: Rise of the Resistance. But if you were trying for WEB SLINGERS: A Spider-Man Adventure, you would have to tap Disney California Adventure. You can read more about that in my post on Disneyland virtual queues.

Prepared, You Must Be (Advance Planning Tips)

If Master Yoda were with us, I’m sure this would be his advice. You’ll need to prepare. The attraction’s virtual queue is only accessible via the Disneyland mobile app. Make sure you have a valid park ticket and theme park reservation for Disneyland Park to access the virtual queue system on the morning of the day of your park reservation. You will get this before entering the park.

For the later opportunity, you must also have a valid Disneyland ticket and theme park reservation, but you must have entered Disneyland Park or Disney California Adventure Park (with a Park Hopper ticket) by the second enrollment time. Guests beginning their day at Disney California Adventure Park may then enter Disneyland Park with their Park Hopper ticket after 1 p.m. for their Boarding Group.

Here are some tips and guidelines for preparing to join the virtual queue for Star Wars: Rise of the Resistance:

  • Before you arrive, download the latest update of the Disneyland mobile app.
  • Link your entire party's tickets in the app. You may have done this in order to make a park reservation, but you may have other users who need to link. Do it all in advance.
  • To link tickets, open the Disneyland app. Tap the three lines on the bottom right corner, tap Tickets and Passes, then tap the + icon and link the ticket of each person in your party.
  • You can now link all tickets to one Disney account or to each Disney account in your party.
  • Some guests with older tickets may not be able to link until they have entered a theme park and received a new ticket at the turnstile to link. That means they can only attempt the second chance to join a Boarding Group that day. Croak! 
  • Turn on Notifications — for Apple, open settings, tap Disneyland, tap Notifications and turn on Allow Notifications. For Android, open your settings, tap Apps & Notifications, tap Notifications and turn on Disneyland.
  • When it's approaching the time to join the queue, close the app and reopen just to make sure your app has reset.
  • Be in a safe space (not driving a car or on another ride at the time) and try not to be in the Disneyland parking structures, which never have a good signal.
  • Use a speed-checking app to make sure you have a good signal. Areas vary based on your carrier. Guests in the park may want to turn off Wi-Fi and use data instead.
  • Pack phone chargers to bring to the park. You want to stay fully juiced so you don't miss any notifications!

Do or Do Not. There Is No Try.

How to join a virtual queue:

  • Set an alarm for five minutes before the reservation window opens so you can prepare.
  • Make sure you have a strong phone signal (and are not on the Disneyland Wi-Fi).
  • Open the Disneyland app.
  • Locate the Disneyland Virtual Queue box on the home screen and tap the Join Virtual Queue button.
  • The app will default to the Disneyland Park tab and you'll see Star Wars: Rise of the Resistance at the top. Tap Confirm Your Party. 
  • Make sure your party is correct or tap Change Party to edit.
  • Anyone who has a reservation that day and is currently linked to your app should automatically be selected for your party. (For the second opportunity of the day, all party members should have entered a park.)
  • Note the new "Refresh" button on the bottom of the screen.
  • In the seconds leading up to the eligibility period, repeatedly tap that.
  • You can also refresh the app by dragging your finger down on the screen far enough to see the refresh bar appear (with date and time).
  • You can have someone else in the party pull up a world clock and count down the last five seconds, so you can start repeatedly refreshing the app a few seconds before enrollment time. As soon as the blue "Join Virtual Queue" button appears, tap it.
  • How to Get a Boarding Group for Star Wars: Rise of the Resistance at Disneyland - Just before you get noticeAfter you tap Refresh, hopfully you'll see your Group number!
  • For the second enrollment period of the day, you'll need to make sure all tickets have been scanned at the park entrance or it will not go through.
  • You'll confirm and receive updates.
  • You can have multiple people attempt to get a Boarding Pass for the group, but once the first person secures a Boarding Group, the other people trying will get error messages. If the tickets are only linked to one account, you can have multiple party members try to join. But as soon as one person gets in, everyone else should stop trying. Disneyland does not have a Friends and Family list to link your entire party like Disney World. A cast member has recommended that only one person attempt to join, but we have also had success with more than one person attempting to join. You never know who has the fastest signal!

The Force Is with You!

How to Get a Boarding Group for Star Wars: Rise of the Resistance at Disneyland - This screen shows up when it is time to ride

You were successful on your mission to obtain a Boarding Group! Hip, hop, hooray! Here's what you need to know:

  • Admission to Star Wars: Rise of the Resistance is subject to capacity. Being assigned to a Boarding Group does not guarantee entrance to the attraction.
  • Guests may be assigned a "Backup" Boarding Group. These are called only if all other groups are called and there is extra capacity for additional guests. The number can vary based on the day.
  • Boarding Groups above a certain number may receive a push notification in the afternoon or evening that tells them that they will not be boarding. The Boarding Groups move at different rates each day, and we expect each day to be a little different to account for breakdowns and varying park hours. We recently received notice about 4 p.m. (park closed at 7 p.m.) that our Backup Boarding Group of 138 would not be boarding that day.
  • Guests who use Disability Access Service (DAS) must also join a Boarding Group. The DAS users can talk to a cast member at the ride entrance once their group is called. The DAS will be noted on the rider's ticket. Once the cast member confirms you have DAS, they will direct you to a separate queue to scan your Boarding Group codes. The line for people with disabilities joins the standard queue just before the pre-show experience begins.
  • If you have a tadpole who cannot ride, ask about Rider Switch at the ride entrance.
  • Go enjoy the rest of Star Wars: Galaxy's Edge, Disneyland and Disney California Adventure while you wait for your group to be called. You do not have to stay in Disneyland Park while you wait.
  • How to Get a Boarding Group for Star Wars: Rise of the Resistance at Disneyland - Virtual Queue Group 6To check your group's status in the app, click Join Virtual Queue on the app's home page. It will tell you which groups are boarding.
  • You can also find the status information on signage in the park.
  • You can view your party and remove guests from your party in the app.
  • A range of Boarding Groups is accepted at a given time. The app may say, "Now Boarding Groups 5-14."
  • Boarding Groups receive push notifications when it is time to ride. (But keep checking the status on your own just in case.)
  • When it is time to board, you will receive a boarding pass with a scan code. Read the part that says "Please Return by." Most groups have an hour to return. It can vary, so read it carefully.
  • We had Group 6 one day but we did not even get called until 11:49 a.m. How quickly the groups move can vary greatly per day from park opening to several hours later.

How to Get a Boarding Group for Star Wars: Rise of the Resistance at Disneyland - Signage indicates which groups are called

Even if your Boarding Group gets called and you are in line, there is no guarantee that you will get to ride. That can be toadally frustrating, but that's the reality as Disneyland works out breakdowns for this complicated ride. Did you know the attraction is one of the most technologically advanced that Disney has ever created? It utilizes FOUR different ride systems! When the ride breaks down, it can take an hour to reset it. But we promise, once you do ride it, it is toadally worth it. If the ride breaks down while you are in line, you may receive a Multiple Experiences pass that allows you the choice of coming back to ride Rise of the Resistance later, or you can choose from a list of other rides such as Millennium Falcon: Smugglers Run.

How to Get a Boarding Group for Star Wars: Rise of the Resistance at Disneyland - ride vehicle on Rise of the Resistance

Yes, Boarding Groups usually do fill quickly — in seconds — so you need to be ready to go. The slightest hesitation or error can mean you cannot get a Boarding Group. If you are not lucky, go make the best of your day at Disneyland. But if you do acquire a Boarding Group, you are free to enjoy your day without standing in a long line. With reduced time indoors, your wait when you arrive will be primarily outside the building. The first part of the pre-show is unavailable during the Disneyland reopening period.

How to Get a Boarding Group for Star Wars: Rise of the Resistance at Disneyland - Boarding Group Not Called ScreenshotIf you have a very high backup group number, you are not likely to ride. It's not impossible, but every day is different, so there is no way to know if and when a particular group will be called. If you see a lot of ride breakdowns, like we did on a recent visit when we were in a Backup Boarding Group, you might get a notice that says the ride has reached capacity.

If you are lucky enough to join a Boarding group at 7 a.m., you are not eligible to join a virtual queue for Rise of the Resistance at noon. Each guest may ride once per day. That gives the most amount of people a chance to experience this exciting ride. But you can try to join the virtual queue for WEB SLINGERS: A Spider-Man Adventure! as long as you have scanned into Rise of the Resistance by noon. When we have a late boarding group for the morning ride, the guests who would prefer to ride the other ride in the afternoon can remove themselves from the first queue and try for the other ride at noon.

If you were unsuccessful at 7 a.m., you can try again at noon. If you are park hopping, you will have a choice to make at noon. You can go for Star Wars: Rise of the Resistance or WEB SLINGERS: A Spider-Man Adventure! at Disney California Adventure at noon. Remember that the app defaults to Rise of the Resistance, so you will have to select Disney California Adventure Park to access the WEB SLINGERS page and start refreshing the app just before 12 p.m.

*A virtual queue for Star Wars: Rise of the Resistance may be implemented to deliver the best possible guest experience, so guests can enjoy the rest of the park while waiting for their turn to ride. The Disneyland app will have a dedicated module, Star Wars: Galaxy’s Edge – Status and Access, available from the main page. Learn more about Star Wars: Rise of the Resistance and the virtual queue experience by visiting Disneyland.com/starwars.

Are you excited to potentially ride Star Wars: Rise of the Resistance? Prepare to have your mind blown! You'll want a multi-day ticket for multiple chances to join. Good news! Your favorite froggy friends have discount multi-day Disneyland Resort tickets and hotel bookings to save you some green.

Related: Our Galactic Guide to Star Wars: Galaxy’s Edge at Disneyland 

Related: How to Use Disneyland's Virtual Queue System

Stay cool!

Keep hopping, Tad!
View Comments
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Sep 12, 2021 at 8:46 p.m. Nina Says...

What time does the 12pm slot closes? I’m planning to go in the afternoon to avoid the sun.

Reply
Sep 13, 2021 at 9:48 a.m. FrogBlog Says...

Hi Nina!

Generally, the 12 p.m. slots are all filled within a minute or so (often within a few seconds at busy times). Hope this helps!

Stay cool!

Tad

Reply
Aug 27, 2021 at 10:34 p.m. Melissa Says...

Thanks for the info. Quick question: While I'm practicing, I am able to select the first blue "join virtual cue" button no matter day or time. On the actual day of my reservation, will that button not be live (selectable) until the 7am and 12 pm times?

Reply
Aug 30, 2021 at 9:53 a.m. FrogBlog Says...

Hi Melissa!

The blue "Join" button will only appear at 7 a.m. or 12 p.m., no matter which day you try. Hope this helps!

Stay cool!

Tad

Reply
Aug 1, 2021 at 2:31 a.m. Nyna Says...

Are boarding groups assigned as soon as 12pm? I was wondering if I tried for a boarding pass for web slingers at 12 but I was at Disneyland Park, would I be able to board if I cant switch parks until 1? Depending if I got a early boarding pass?

Reply
Aug 2, 2021 at 5:39 p.m. FrogBlog Says...

Hi Nyna!

If you try at noon but are in the opposite park with a park hopper ticket, you'll still be able to make it! Even if you were called right away, you have an hour window from being called to return to the ride :) We haven't heard of this being a problem so far, but if you run into any issues, be sure to speak with a cast member at the ride entrance - they'll be hoppy to help!

Hoppy planning!

Mommy Frog

Reply
Jul 31, 2021 at 2:09 p.m. David C Says...

Hi,

Great post! If we have two families going, can I link the other family’s tix to my account (and vice versa) to maximize our chances of getting a boarding group number for Star Wars?

Thanks!

Reply
Aug 2, 2021 at 8:07 a.m. FrogBlog Says...

Hi David!

Yes, it's toadally possible to link tickets together for your entire party.

Stay cool!

Tad

Reply
Jul 19, 2021 at 4:38 p.m. Em Says...

I’m upset Disney didn’t publish these changes. We went before Covid when you had to be INSIDE THE PARK. We didn’t realize they changed the rules and now we are at the park in July 2021, and didn’t know . Wish I had found your article sooner !

Reply
Jul 19, 2021 at 3:55 p.m. Gabby Says...

Hello! Do you know how many tickets can be linked to the app? I have a party of 8 and was wondering if we could link all of our tickets to get the same boarding group. Thank you!

Reply
Jul 20, 2021 at 8:23 a.m. FrogBlog Says...

Hi Gabby!

15 is the max, so you should be good to go!

Stay cool!

Tad

Reply
Jul 17, 2021 at 2:38 p.m. Elaine Says...

Just to confirm! I have multiple tickets for different trips. The board group will automatically select the park tickets that have reservations for that day? If not I like your idea to open a new account.

Reply
Jul 20, 2021 at 8:16 a.m. FrogBlog Says...

Hi Elaine!

That's correct - the app will only select the tickets that are valid that day. Have fun!

Stay cool!

Tad

Reply
Jul 12, 2021 at 6:43 p.m. Kedra Says...

Hello! You said we can have a boarding group pass for Rise and Indiana Jones at the same time. Do you obtain the Indiana Jones pass the same way or do you need to be in the park? How does obtaining a pass for that ride work?

Thanks for your help!

Reply
Jul 12, 2021 at 2:15 p.m. FrogBlog Says...

Hi Kedra!

Since physical distancing restrictions were lifted and capacity increased last month, Indiana Jones Adventure has not been using its virtual queue. But if it were to come back at any point, you'd need to be inside the park in order to join.

Stay cool!

Tad

Reply
Jul 9, 2021 at 5:44 p.m. Susan Says...

How do I eliminate the legacy passport link to my app. I want to only have my ticket linked to my account so I can get onto the queue faster without unclicking the legacy link before I join the queue.

Reply
Jul 9, 2021 at 2:12 p.m. FrogBlog Says...

Hi Susan!

When everything works as it should, you should not have to unclick your Legacy Pass because the party should automatically populate with only the valid park tickets that day. But for some unlucky frogs, the Legacy Pass does get selected, and the only way to find out if you have that glitch is when you try joining a Boarding Group (for most people, it is not a problem, but we know it's a bummer if that happens). We have figured out a workaround that worked for us. We created a new Disneyland account with a different email and link just the valid park tickets but not the Legacy Pass. We log into that account before joining. Then if successful, we switch back to our original account to use for discounts and mobile ordering in the park. We have our park tickets linked to both accounts, so we can see our Boarding Groups in the original account (because they are linked). You cannot delete your Legacy Pass from your original account without the help of a cast member, but you want to keep it in there for discounts since they no longer accept your physical card. Good luck!

Stay cool!

Tad

Reply
Jun 6, 2021 at 10:07 p.m. Cindy Says...

What happens if I get into the 7am boarding pass queue, but miss my actual boarding pass time? With traffic, parking, walking (no tram). It's possible to not get into the park before the boarding group is called.

Can I use the unused pass and try again at 12pm?

Reply
Jun 7, 2021 at 12:14 p.m. FrogBlog Says...

Hi Cindy,

If you miss your time, we'd recommend taking a screenshot of your Boarding Group and code, and then ask nicely if you can ride once you arrive. While there is no guarantee that the cast members would let you through, we've heard that some have gotten lucky by being polite and explaining what happened. Keep in mind you would not be able to join the virtual queue again, so it's best to try to arrive as early as you can!

Stay cool!

Tad

Reply
Jun 14, 2021 at 6:44 p.m. Nina Says...

Thanks for the pro-tips. I believe my tickets for my party of two are linked on the app, but I tested it on Indiana Jones ride (clicked "Join") but on the next screen the two tickets are not auto-selected (I have to manually check "select all") then click Join at the bottom. is there a way to default "Select All" or everyone has to manually take this step?

Reply
Jun 15, 2021 at 10:42 a.m. FrogBlog Says...

Hi Nina!

If you're practicing at home in advance, your party is not automatically selected since the tickets are not valid that day, but you should be auto-selected once you visit.

Hoppy planning!

Mommy Frog

Reply
Jun 1, 2021 at 4:22 a.m. Scott a Mckee Says...

Can more than one person apply for a boarding pass for Rise at once to increase our chances? We all have all of our tickets linked to our Disney app. Disneyland by the way :)

Reply
Jun 1, 2021 at 1:09 p.m. FrogBlog Says...

Hi Scott,

We wouldn't try attempting on different phones with the same account in case you run into any glitches, but if you have different phones and different accounts that are linked together, we have tried that to increase our odds (the second person just stops trying if the other person gets a Boarding Group first).

Stay cool!

Tad

Reply
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