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Guide to Using a Wheelchair or ECV at Disneyland

by Mommy Frog on October 8, 2019 42 Los Angeles

Guide to Using a Wheelchair or ECV at Disneyland - PinterestThe Frog Family recently visited Disneyland with our friend who sometimes uses a walker for short intervals, and other times requires a wheelchair for more strenuous activities. We knew she needed a wheelchair to make it through the rigor of a day at the Disneyland Resort, and we had questions about the best place to park, how to rent a wheelchair (in her case, an electric conveyance vehicle, or ECV) and how to access rides and shows (as well as keep her safe and comfortable). We are sure many other families have these questions as well, so we’ve complied this easy guide for using a wheelchair at Disneyland!

There is no “one size fits all” approach when it comes to using a wheelchair, so everyone’s needs and experience may vary slightly. If someone in your party has physical or other health-related limitations, you might be worried about using a wheelchair at Disneyland. We know you have sooooo many questions about this. Our friend has a few more serious health problems besides mobility that make waiting in a standard queue very difficult, so she also used the Disability Access Service while at Disney California Adventure. Most people with mobility issues will not need this additional service, but people with other health issues might qualify. Whether your family member has a temporary injury, needs a chair for longer excursions or uses a wheelchair full time, our guide to using a wheelchair at Disneyland should cover all the bases.

Guide to Using a Wheelchair or ECV at Disneyland - Multi-Generational Trip

If you have a party member who is elderly or overcoming a major illness, walking around Disneyland may be too much for them. A wheelchair or ECV can really make a difference in being part of the hoppy family memories without overdoing it.

Answers to Common Questions About Using a Wheelchair at Disneyland

Can I rent a wheelchair or ECV?

Using a Wheelchair at Disneyland - ECV and Wheelchair Rental

If you want to rent, Disneyland rents regular manual wheelchairs you can push yourself or have someone else push for you. They also offer electric conveyance vehicles (ECVs). You cannot reserve any wheelchairs in advance, so it’s best to arrive in the morning, because they can run out on busy days. Rent and pick them up just outside of Disneyland Park gates at the stroller rental kiosk, located on the right side when facing the entrance. You can also leave walkers there for storage. Manual wheelchairs (max weight 350 pounds) run $12 per day, and ECV rentals (max weight 450 pounds) cost $50 plus tax and an additional refundable $20 deposit. Guests must be 18 years or older and present a photo ID to rent a wheelchair. You can also rent manual wheelchairs at select Disneyland Resort hotels.

If you need a wheelchair for more than just use at the Disneyland Resort, you can rent ECVs and wheelchairs from other off-site locations. There are rental locations just across from Disneyland. Some services offer delivery to your hotel or even the theme park itself. Their prices may be less than the theme parks’ prices and may work better for multi-day rentals or for use outside the parks. Ask about the price range if you need it for several days. You may need to be present for drop-off and pick-up, depending on your hotel.

Where should I park?

Guide to Using a Wheelchair or ECV at Disneyland - Toy Story Lot Loading

If you are not staying on-site or at a nearby hotel, you’ll want to park in the easiest lot to access the front gates and wheelchair rental area if needed. Even though both the Mickey and Friends Structure and the Toy Story Lot offer disabled parking, the easiest lot when dealing with disabilities is the Toy Story Lot. This is especially important if you are not arriving in your own wheelchair and can only walk short distances, especially with a cane or walker. The disabled parking is very close to the buses. If you do not have a placard, we have found that the general parking usually has a much shorter walk in the Toy Story Lot than the structure lots.

There are dedicated buses with ramps and disabled seating to transport you to the security checkpoint just outside of the front gates on the Harbor Boulevard side of the parks. Wheelchairs will need to be secured. Once you get through security, it's a short walk to the ticket windows, wheelchair rental and/or park entrances. Security is usually at Harbor, but sometimes (usually busier times) you can go through security at the lot itself. That get get you to Disneyland quicker! There are new bathrooms in the nearby Bullseye section of the lot. What a relief!

If you are using a walker or cane or have any difficulty in moving, the Toy Story Lot offers you the shortest walk (especially if you do not have a disabled placard). Of course, the Mickey and Friends and Pixar Pals structures have plenty of accessible parking and vans/parking shuttles. You may encounter a longer walk between steps (and sometimes long lines for elevators), so using Toy Story is our best tip for people needing to rent a wheelchair and for those who need the shortest walk or traveling distance possible. There are some courtesy wheelchairs to get guests between the Downtown Disney tram and the Main Entrance/Esplanade, but they may not be used to enter the park.

How does using a wheelchair at Disneyland affect rides?

Using a Wheelchair at Disneyland - Haunted Mansion Pass

One of the biggest questions may be how does using a wheelchair affect access to rides and lines. It’s confusing because there is no single answer! Each ride is different, and even the parks are different in how someone using a wheelchair might access them. Many attractions at Disneyland were built a long time ago and have tiny, twisting spaces for their queues and cannot accommodate wheelchairs. You may access those rides via the exit or an access entrance. Some rides in Disneyland Park and most in Disney California Adventure have accessible queues, so you'll use the regular line.

When you arrive at any park, stop by a Guest Relations booth or any Information kiosk or at City Hall or Chamber of Commerce. You can ask for a Guide for Guests with Disabilities. The Guide includes a park map (each park has its own guide and map). A cast member will circle any ride for which you can collect a return time. It can vary per visit, so pick up a new map for each visit.

For many other rides, you’ll go to the ride itself or an Information Center kiosk to get a ride return time that matches the current wait time. The cast member will scan the wheelchair user's park ticket, as well as up to five other party members who wish to ride with them. You’ll still wait the same amount of time as other guests. But you will be free to try some tasty treats, enjoy another attraction, use the restroom or relax in the shade until your return time. We always love some good people watching at Disneyland (especially while enjoying a favorite snack)!

Once your wait time is up, follow the signs for the wheelchair accessible entrance. The cast member there will scan the person using the wheelchair’s park ticket first, followed by the other party members. Once you have scanned your ticket and ridden, you can get a new wait time for your next ride.

Using a Wheelchair at Disneyland - Disney California Adventure ECV

At Disney California Adventure, the ride queues are ADA compliant, so for the most part, you will enter the normal line with other guests and wait in the standard line. You might get diverted to separate loading areas when it is time to board. If this does not work for your party (say someone in your party has more health issues than mobility and cannot wait in a line), talk to a cast member at any guest relations kiosk, Chamber of Commerce in Disney California Adventure or City Hall at Disneyland. Guests whose disabilities prevent them from waiting in a normal line may qualify for Disability Access Service (DAS). Talking to a cast member is the best way to assess the options available to meet your needs.

For some rides, you can stay in your wheelchair or ECV. For others, you can ride in a wheelchair but not an ECV (Disney will supply a wheelchair for transferring). Many rides require you to transfer from the chair to the ride seat. You can park fairly close to the ride in order to transfer.

How hard is it to transfer?

Using a Wheelchair at Disneyland - Toy Story Mania

That really depends on the individual and ride; however, the Disney cast members are incredibly patient and kind with people transferring from wheelchairs to rides. If there is a conveyor belt-type walkway (such as for The Haunted Mansion, The Little Mermaid or Buzz Lightyear Astro Blasters), you can have them slow or even stop it to make it easier to get in or out.

Some rides, such as Radiator Springs Racers and Toy Story Midway Mania, have separate loading and unloading areas, so you can take all the time you need. But you do need to be able to step in and out of the ride and remain upright. Cast members cannot lift you in or out. You will need to transfer by yourself or with help from someone in your party. Some rides offer tools, such as a transfer device, which can be used as a portable bench or similar device to assist guests with mobility disabilities when transferring from a wheelchair or ECV to a ride. Rides with transfer devices include:

  • Autopia
  • Grizzly River Run
  • Mad Tea Party (as well as a Transfer Access Vehicle)
  • Space Mountain
  • Splash Mountain

Transfer Access Vehicles are unique vehicles in the attraction that assist guests with mobility disabilities in transferring from the ECV or wheelchair to the ride. Rides that offer Transfer Access Vehicles include:

  • Alice in Wonderland
  • Big Thunder Mountain Railroad
  • Dumbo the Flying Elephant
  • Golden Zephyr
  • Haunted Mansion
  • Inside Out Emotional Whirlwind
  • Luigi’s Rollickin’ Roadsters
  • Mad Tea Party (as well as a transfer device)
  • Mater’s Junkyard Jamboree
  • Millennium Falcon: Smugglers Run
  • Peter Pan’s Flight
  • Pinocchio’s Daring Journey
  • Snow White’s Scary Adventures
  • Star Tours — The Adventure Continues

Can I stay in my wheelchair if I cannot transfer?

Using a Wheelchair at Disneyland - Wheelchair Boarding at Jungle Cruise

There are a few rides in which you can stay in a standard wheelchair without transferring, but some do not accommodate ECVs. You can consult the listed attractions on the park maps to see icons that depict whether you need to transfer to the ride seat or can ride in a wheelchair/ECV. The wheelchair icon means you can stay in an ECV or wheelchair. There is another icon that shows whether you must transfer from an ECV to a park-supplied standard wheelchair for rides in which you can stay in a wheelchair. Rides that can accommodate wheelchairs include:

  • “it’s a small world” (must transfer from ECV to standard wheelchair)
  • Jungle Cruise
  • Disneyland Railroad
  • The Many Adventures of Winnie the Pooh (must transfer from ECV to standard wheelchair)
  • Pirates Lair on Tom Sawyer’s Island
  • Mark Twain Riverboat
  • King Arthur Carrousel
  • Finding Nemo Submarine Voyage (alternate experience)
  • Disneyland Monorail
  • Buzz Lightyear Astro Blasters (must transfer from ECV to standard wheelchair)
  • Red Car Trolley (must transfer from ECV to standard wheelchair)
  • Monsters Inc. Mike & Sulley to the Rescue! (must transfer from ECV to standard wheelchair)
  • Toy Story Midway Mania! (must transfer from ECV to standard wheelchair)
  • Pixar Pal-A-Round (must transfer from ECV to standard wheelchair)
  • Jessie’s Critter Carousel
  • The Little Mermaid — Ariel’s Undersea Adventure (must transfer from ECV to standard wheelchair)

Is it safe to leave my wheelchair at Disneyland while I ride?

Your wheelchair is most likely safe. You should, however, take extra steps to secure your belongings and the chair by removing the key from ECVs and taking valuables with you. (The Disneyland ECVs come with a bracelet.) You can fold the seatback down when parking the ECV. That way the sun does not make your seat too hot. Keep your receipt with you just in case. Only park in designated areas, or Disney employees may move your wheelchair. Chances are they will move it even if you do, but most of the time it is to move it closer to you so it is there for you when you exit the ride.

How do FASTPASS and Disneyland MaxPass work when using a wheelchair at Disneyland?

Everyone, including people collecting return times for disabilities, can use either standard free Disneyland FASTPASS Service or the paid option of reserving FASTPASSes with Disneyland MaxPass via a mobile device to skip the lines. FASTPASS uses a separate system from the disability return times, so they do not affect one another. You can use both at the same time. Using both will really help you maximize your time and skip the lines. You can use a FASTPASS for a ride or two while you are waiting for your disability return time to become active.

We highly recommend paying for MaxPass. For an additional fee per day, you can make ride reservations for FASTPASS rides from your smartphone wherever you are. It’s hard enough to walk over to a FASTPASS kiosk. Throwing a mobility issue into the mix and trying to maneuver a wheelchair through crowds makes MaxPass well worth the price of saving time and the hassle. Plus, it comes with unlimited PhotoPass downloads! We have hopping good news! We now sell discounted multi-day Disneyland Resort tickets loaded with MaxPass, so you'll be ready to go as soon as you enter the park!

Keep in mind that FASTPASS offers a one-hour return window and you can only arrive up to 15 minutes late, whereas the disability return time does not expire until you use it or the park closes, offering more flexibility. The disability return time can be used for any ride, but only select rides have FASTPASS. Knowing that may help you to manage your selections. You can often hold several FASTPASS reservations at once, but you can only hold one disability return time at a time, so it’s smart to use both services when using a wheelchair.

How does using a wheelchair at Disneyland affect shows?

Using a Wheelchair at Disneyland - Frozen at Disney California Adventure

Each show may have different policies, so it’s always a good idea to ask cast members in advance. For the most part, cast members usually let people with disabilities get seated and settled in designated areas first before letting in other guests. That way, the guests can either stay in the chair and sit in designated areas with a companion or transfer to a theater seat. Depending on the situation, you may take the wheelchair to the seat, transfer and have a party member park the wheelchair, or you can park outside and walk to your seat.

We watched Frozen — Live! at the Hyperion with our friend, and she took the ECV right to an aisle orchestra seat. Then, we moved the ECV outside for her. After the show, we retrieved it for her. But there are also areas with companion seats where people can view the show from their wheelchair if that is a better option for them. For example, benches at the Royal Theatre do not have backs or arms. So a person who needs more support might find a wheelchair or ECV to be more comfortable.

The following shows and theaters can accommodate wheelchairs:

  • Great Moments with Mr. Lincoln
  • Enchanted Tiki Room
  • Fantasmic!
  • Royal Theatre shows
  • Mickey and the Magical Map at Fantasyland Theatre
  • Disney Junior Dance Party
  • Mickey's PhilharMagic at Sunset Showcase Theater
  • World of Color

What about viewing parades and fireworks?

People using wheelchairs can watch the parades and nighttime shows in any regular viewing area. There may be some wheelchair viewing areas. They are first-come, first-served, and you are not limited to using them. The disadvantage to sitting down in a chair is that it can be hard to see over people standing around you. So if you want the unobstructed view, you might choose to camp out early for that perfect spot.

For fireworks, the back of Main Street, U.S.A. (closer to the train station) is less crowded than the areas closer to the castle.You can still get that iconic castle view, along with any show elements that may occur on Main Street (for certain shows). A great location to see projection and fireworks without the crowds is at “it’s a small world.” Both of these locations should be on the easy side to secure. Arrive about 45 minutes early just in case. You can also view fireworks from the disabled viewing area for Fantasmic!

How do I use the restroom with a wheelchair?

There are larger disability stalls in each bathroom. You can also find companion restrooms with additional space and privacy. Use the Disneyland app to locate the nearest one. At Disneyland, you'll find them to the left of City Hall, Main Street, U.S.A. First-Aid Station, Enchanted Tiki Room, Hungry Bear Restaurant, Tom Sawyer Island, Fantasyland Theatre and two in Star Wars: Galaxy's Edge. At Disney California Adventure, you can find companion restrooms near the Chamber of Congress, Cars Land,  Pacific Wharf (near Baby Care Center) and across from The Little Mermaid — Ariel’s Undersea Adventure.

What if my child uses a stroller as his or her wheelchair?

There are places you cannot take strollers, but you can definitely take wheelchairs in the parks. So, what happens when your child with disabilities uses a stroller as a wheelchair? There is a special red tag that can be placed on the stroller to indicate to cast members that that stroller is actually a wheelchair and can be allowed in restaurants and in lines for attractions or shows when other strollers have to be parked outside.

Tips for Using a Wheelchair at Disneyland

  • Try to plan your visit for a less-crowded time.
  • Spring for the ECV to save your energy over a standard wheelchair.
  • Bring USB phone power cords — the ECVs have USB ports and they charge your phones!
  • Arrive early to secure a chair — they can sell out!
  • Plan air-conditioned shows during the heat of the day.
  • Make table-service restaurant reservations in advance and indicate a wheelchair accessible table on the reservation.
  • Be patient: It is definitely challenging to maneuver through crowds with a wheelchair.
  • Consult park maps and the Disneyland Mobile app for companion restrooms and important attraction information.
  • Consider using Disney MaxPass as well as disability ride return to save time in reserving FASTPASSes without having to go all the way to the kiosk to collect a return time.
  • Never be afraid to ask a cast member for help or information.
  • Scan park tickets into the Disneyland Mobile app so you can view ride return reservations.
  • Have a friend or family member wet paper towels for washing hands or bring hand wipes. It can be challenging to access the crowded bathrooms sinks from a wheelchair.
  • Always present the person using the wheelchair’s park ticket first.
  • Arrive early for shows to secure handicapped seating.
  • Plan breaks, and don’t overdo it!
  • If you use a stroller for support due to your disability, you can get a wheelchair tag for it. That allows you to keep it with you in queues and other areas that strollers are generally not allowed.
  • If a ride has a virtual queue, such as Star Wars: Rise of the Resistance, you'll have to arrive before park opening to join the queue via the Disneyland app.

Overall, our friend had an amazing day using a wheelchair at Disneyland. I mean, she had us frogs there to hop along to help her maximize her time, guide her toward gentle rides she could enjoy and set the perfect pace to her day. On top of that, everyone at Disneyland was helpful and kind. They never rushed her and encouraged her to take her time getting in and out of rides. Her safety and dignity were of the utmost importance to the cast members. That made a huge difference in the whole experience and made for special memories for everyone.

She used MaxPass along with DAS to accomplish everything she wanted to do. She scheduled shows and indoor meals during the heat of the day to keep cool, and we all took advantage of the USB ports on the ECV to keep our phones fully juiced! We frogs got to experience things we’ve never seen when rolling with her (such as the ride in a Doom Buggy from the Haunted Mansion unloading area back to the loading area), and we got to experience the stretching chamber in reverse! It was hoppin’ fun for all!

Have you used a wheelchair in the parks? Tell us about your experience. Have questions about using a wheelchair at Disneyland? Share them in comments below!

Related: Overview of Disneyland Disability Access Service (DAS)

Hoppy planning!

Keep hopping, Mommy Frog!
View Comments
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Feb 23, 2020 at 7 p.m. Ashley Yancey Says...

What about long lines getting through security? My husband can walk around easily enough, but waiting in long lines just about kills him. Is there a disability line or something?

Reply
Feb 24, 2020 at 2:10 p.m. FrogBlog Says...

Hi Ashley!

Unfortunately, no, there isn't a disability line available through security. Our friend had that same challenge. Lately, we have found a shorter or much more manageable line coming from Toy Story Lot. If it’s crowded, they can open security at the lot now (before you even board the buses) so you skip the line at Harbor security, or the busses will funnel you into a shorter line than the rest of the crowd.

Hoppy planning!

Mommy Frog

Reply
Feb 26, 2020 at 4:24 p.m. Ashley Yancey Says...

Thank you!

Reply
Feb 26, 2020 at 10:35 a.m. FrogBlog Says...

You're so welcome, Ashley! Thanks for hopping by!

Hoppy planning!

Mommy Frog

Reply
Jan 23, 2020 at 5:13 p.m. Bill Says...

Thank you for your efforts!!

Reply
Jan 23, 2020 at 4:24 p.m. FrogBlog Says...

You are so welcome, Bill - we're just hoppy to help! Thanks for taking the time to leave us some kind words :)

Hoppy planning!

Mommy Frog

Reply
Dec 26, 2019 at 9:43 p.m. Kelsey Says...

I noticed you said you were able to leave your walker when you rented the EV. Do you think we would be able to leave a push wheelchair when we rent an EV? My mother would like to have the EV just in the parks and then a push wheelchair when transporting to and from the parks/hotels. But I have no idea where I can put the push wheelchair when she switches to the EV!

Reply
Jan 2, 2020 at 8:08 a.m. FrogBlog Says...

Hi Kelsey!

We must have had some extra pixie dust sprinkled for us that day, because when we checked with Disneyland, their official policy is that push wheelchairs cannot be stored there. The cast member we spoke with said that the best plan would be to rent a wheelchair or ECV in advance from Scooterbug.com ... they can deliver it to your hotel! Hope this helps!

Hoppy planning!

Mommy Frog

Reply
Mar 7, 2020 at 11:46 p.m. Ianto Jones Says...

This is news to me (re: unable to leave manual chair there). I have my own powerchair, but it doesn’t have the world’s greatest range.

We used to frequently bring my manual chair, get a claim check at the wheelchair distribution door, leave the manual chair and then swap it out for my powerchair when my battery died.

Separately, my spouse has MS. Sometimes fine for daytime but then sundowns. But walking as much as possible with her rollator is best for her.

So we would sometimes get a claim check for her scooter, and swap it for her rollator when she got too tired.

Is this no longer possible?

A side note - the standard rental manual chairs are HUGE.

If you are slight you will not be able to push yourself because you won’t be able to reach over the armrests to the push-wheels.

I don’t know if it is still true, but they USED to keep some smaller (older) wheelchairs in the far back (which not all CMs seemed aware of).

Requesting a “child’s wheelchair” was the solution. Haven’t tested in a couple years; may no longer be an option.

Reply
Mar 16, 2020 at 4:46 p.m. FrogBlog Says...

Hi Ianto!

We have asked the question on the phone about checking a chair and they said no, but you never know what a cast member might do to help you out in person. They let us check a walker so they may continue to help you out with a chair. Cast members love to help when they can! When they do the unexpected we call it getting sprinkled with pixie dust! That's a good tip about the "child's wheelchair." We will have to hop by and ask about it and checking a chair!

Hoppy planning!

Mommy Frog

Reply
Dec 19, 2019 at 9:37 a.m. Dee Says...

I recently was diagnosed with a lung condition but was hoping to get a pass this up-coming year. I don't think I would have any problem standing in line or getting in and out of the rides on my own but I'm pretty sure I don't have the lung power to got racing from ride to ride like in the past. Can I rent an ECV and then park it at each ride to get in the reg line? Do they have keys? How far is parking from line entrances? Does one have to have a disabled tag to rent an ECV? To park in the handicapped parking?

Reply
Dec 23, 2019 at 10:28 a.m. FrogBlog Says...

Hi Dee!

You can definitely rent an ECV (you need no disability pass to rent one) and may choose to park it and hop in line or receive a return time from the ride so that you may bring it closer to the ride. Whatever works best for you! Parking areas may vary, but if you use the accessible entrance, you will be able to park it closer than if you were to park it yourself near stroller parking. You take the key with you and any valuables. The Cast Members tend to help you more if you take it to the ride and it is usually in an area with fewer park guests. To park in a handicapped space with your car, you will need a tag. Hope this helps!

Hoppy planning!

Mommy Frog

Reply
Dec 16, 2019 at 4:22 p.m. Allie Says...

Hello, am I allowed to use a knee scooter in Disneyland? I have never seen one at Disneyland and just want to make sure they are allowed. Thank you!

Reply
Dec 17, 2019 at 3:29 p.m. FrogBlog Says...

Hi Allie!

Yes, mobility aids, such as a knee scooter, are allowed!

Hoppy planning!

Mommy Frog

Reply
Jul 16, 2019 at 8:07 p.m. Eric Says...

Do you know if Disneyland offers orthopedic wheelchairs for people who need to have a leg elevated? Or are they standard sit chairs?

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Aug 19, 2019 at 5:46 a.m. Sue Says...

This is great news. It is my biggest concern as I will have to be able to elevate my ankle. Are there limited ones that have this feature or do all? Off site rentals were also mentioned; do you have a name and location? Thank you.

Reply
Jul 16, 2019 at 4:22 p.m. FrogBlog Says...

Hi Eric!

They do elevate.

Hoppy planning!

Mommy Frog

Reply
Jul 6, 2019 at 10:06 p.m. Lisa Says...

Thanks - really helpful. Will be visiting from Australia and this was the last thing I thought I would need when booking the trip! Doctor has told me to swallow my pride and hire something due to recent ankle injury. Was unsure what to do. Great to get some tips.

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Jun 8, 2019 at 7:40 p.m. Bobby Says...

Hi,

What about my own wheelchair. I’m quadriplegic, and have to stay in my specially built chair for medical reasons. So I’d be limited to what I can get in as is. Will I be able to go anywhere the ECV can go?

Also wondering about the new star wars park rides

(Millennium falcon...).

Reply
Jun 10, 2019 at 12:40 p.m. FrogBlog Says...

Hi Bobby!

For Millennium Falcon, you'll have to transfer from the chair and the ride seat does not have arm rests. You can go anywhere the ECV will go, but there are limited attractions that allow you to stay in the chair. You will, however, be able to stay in your chair throughout shows. Hope this helps!

Leap

Reply
Jun 4, 2019 at 11:23 p.m. Jill Says...

Always awesome posts. Didn't think I'd have to research a wheelchair for our upcoming DL trip but with my sons somewhat emergency appendectomy 7 days before our trip, I'm now trying to plan one more thing ;-)

Reply
Jun 7, 2019 at 7:56 a.m. FrogBlog Says...

Thanks so much, Jill! So sorry to hear about your tadpole. Have a wonderful trip!

Hoppy planning!

Mommy Frog

Reply
May 14, 2019 at 1:56 a.m. Holly Says...

Thank you so much for this info. Great tips regarding parking and passes. We are going in June and I am debating back and forth if I should hire a something. I have a cane with a fold out seat as standing is very uncomfortable. Walking can be painful, I have good days and bad. I think I need to get over it and just make my day there as comfortable as possible.

Reply
May 14, 2019 at 8:36 a.m. FrogBlog Says...

Hi Holly!

You are so welcome - we are just hoppy to help! There is so much walking and standing when you visit the parks, so we agree that making your day as comfortable as possible is the best way to go :) Have a magical trip!

Hoppy planning!

Mommy Frog

Reply
Apr 3, 2019 at 12:15 a.m. Beth Daly Says...

How is wheelchair rental affected if you leave the park for an afternoon rest and then return a couple of hours later? Can you just park it somewhere and hope it is there when you return? What if someone takes your Disney chair and you have nothing to return at the end of your day? Can you take your Disney wheelchair from one park to another on the same day?

Reply
Apr 3, 2019 at 8:55 a.m. FrogBlog Says...

Hi Beth!

The wheelchair rental station is inside security and outside the parks in the esplanade. You can definitely park hop with the wheelchair, and you can take it into Downtown Disney because Downtown Disney is inside the security checkpoint. But if you want to get your deposit back, you should return it to the rental location.

Hoppy planning!

Mommy Frog

Reply
Apr 3, 2019 at 3:03 p.m. Beth Daly Says...

Thank you!

Reply
Apr 3, 2019 at 10:06 a.m. FrogBlog Says...

Hoppy to help, Beth! :)

Reply
Mar 7, 2020 at 11:51 p.m. Ianto Jones Says...

Inaccurate, at Disneyland Resort (California). The rental booth is inside security but outside oth Disneyland and DCA. You can absolutely park hop in the chair or ECV; just can’t go back through security.

I don’t know if the Downtown Disney District is included ( is that it is inside security).

Reply
Mar 16, 2020 at 4:45 p.m. FrogBlog Says...

Hi Ianto!

You are toadally right - this is our mistake and it looks like we may have answered with the Florida parks in mind! So sorry for the confusion. Like you mentioned, at Disneyland Resort, the wheelchair rental is inside security and outside the parks in the esplanade. You can definitely park hop with the wheelchair, and you can take it into Downtown Disney because Downtown Disney is inside security. But if you want to get your deposit back, you should return it to the rental location.

Hoppy planning!

Mommy Frog

Reply
Feb 16, 2019 at 12:53 p.m. Toni Says...

Is it possible to charge your scooter while on a ride? I have read that some scooters only have 10 miles of charge. If so we may need to have a charge in the mid day.

Reply
Feb 21, 2019 at 5:29 p.m. FrogBlog Says...

Hi Toni!

We are not sure if there are outlets near the rides. The Disneyland scooters have plenty of charge to make it through the parks, but if you bring your own, you will have to be on the lookout for outlets. There are some outside some restrooms, and they are often hidden in planter boxes. There is one at the Galactic Grill in Tomorrowland. And we’ve seen one inside the Boudin Bread Tour in DCA. You might be able to charge while you eat!

Hoppy planning!

Mommy Frog

Reply
Jan 19, 2019 at 3:18 a.m. Laura Williamson Says...

Thank you for posting this. We are doing Disneyland for the first time in late September. I need an ECV for mobility issues so I was happy to read that your friend had a pleasant experience . I had a good experience in Disneyworld and was hoping it might be the same . I would suggest tying a scarf or something colorful to your chair to distinguish it from the crowd. I will be renting my ECV and having it delivered to my hotel. That way I don’t have to worry about getting to the park too late. Also, when you use theirs it is a mess to return in the evening.

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Dec 20, 2018 at 10:38 p.m. Emma Says...

Thanks for the info! I’ll be taking my mom in a few weeks. She’s able to stand in lines and get in and out of rides perfectly fine, but won’t be able to walk around the park between rides, so we’ve decided to have her use a wheelchair. Our main concern is where to park the wheelchair while in line and on rides as we’re afraid someone may take it. Any suggestions? Also are the parking areas the same as where people usually leave their strollers outside of the rides? Thank you!

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Dec 28, 2018 at 9:26 a.m. FrogBlog Says...

Hi Emma,

Take the wheelchair to the ride and they can direct you on where to safely park it. It may vary per ride, but many rides have somewhat secure areas to park the wheelchair and may offer you a return time so she may not have to stand and wait a long time. It is not likely that the chair would be stolen, but be sure to take any valuables with you.

Hoppy planning!

Mommy Frog

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Sep 25, 2018 at 8:52 p.m. David Troy Says...

Hi,we're going to Disneyland and Ca Adventure in November. I am confinded ro a ECV and cannot stand or walk. Should I rent a power wheelchair for 3 days at Disneyland/Cal Adv? Are they hard to learn how to drive? I weigh 225lbs, I have strong arms and I transfer from ECV to shower chair at home. I'm sure I could transfer if there is something on the chair to hold on to.

Tha ks for any help out there, oh.. mlm I'm 69 years old.

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Sep 25, 2018 at 10:33 p.m. FrogBlog Says...

Hi David!

We aren't quite sure of the answer here, but want to welcome the Frog Pond to chime in with their expertise!

Hoppy planning!

Mommy Frog

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Aug 11, 2018 at 5:41 a.m. Thomas C Helm Says...

I had no issues with access to rides with my ECV. (rented from an off-site vendor) Generally, we were directed to the exit, whereby, we would go "the wrong way", to a parking/boarding area. In fact, it was better than a fastpass in terms of waiting and riding the attraction. My (adult) daughter was needed to assist me in getting off of my scooter and into/out of the seat. I didn't feel self concious about inconveniencing anyone, nor slowing down others.

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Aug 27, 2019 at 9:52 p.m. Toni Norwood Says...

Hi Thomas -

I will have to rent an ECV while at Disneyland on September 2nd. Where is the offsite vendor located where you rented your ECV and what was the cost?

Once you rented the ECV, how did you get to the Disneyland entrance?

Your information would be extremely helpful and I would be very appreciative of your response.

Thank you... Toni

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Aug 9, 2018 at 7:43 a.m. Sandy T Says...

Like your friend, my dad uses a walker for short distances, but has his own ECV for longer trips. I was disappointed with our last Disneyland trip, because of how difficult it was for my father to do so much in his ECV. Yes, the cast members were kind, but so many had no idea what to do to accommodate him or his chair. The big issue was when his battery was dying. It was the longest he’d ever taken out his ECV, and knew he’d have to charge it, but we honestly felt, “this is Disneyland! Of course it won’t be a problem!” We expected some sort of waiting area where he could plug in while we went on a line or on a ride. Well, we were wrong. Employees had no idea what to do with someone who brought their own ECV. If you rent there, and the battery dies, they bring a new battery or a whole knew scooter. No one had any idea where he could charge his ECV. The best they could recommend was in the men’s room, which meant he was 1)sitting in the men’s room for 20 mins 2) blocking the men’s room entrance for 20 mins. Finally a worker came in and tried to move his ECV to a better angle so as to not block the door as much, but finally Dad gave up and left. When workers had no clue what to do, I finally took it upon myself to ask around. By now, we were in Downtown disney for dinner, and no one had any idea where he should go, or what to do. A couple of store out right refused to allow him to use their outlets. Eventually, I found the Rainforest cafe manager, who kindly let him plug into an outlet in a back corner, while we waited for our reservation. Again, still not long enough to finish out the night. So, he made it to Whispering Canyon, and charged just off the lobby, while others went to get the car. The check in clerk very kindly told security that the car had permission to come to the turn around, so that my dad would not have to go the parking lot.

It just didn’t make sense to us that having a location, or knowing of a location, to charge an ECV is not information they give to their cast members or managers at Disneyland. It’s sad, but my Dad said he can’t go back again.

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Oct 9, 2019 at 12:22 a.m. Theresa Says...

Would it have been possible for you to bring a second fully charged battery as backup?

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Feb 6, 2020 at 7:11 a.m. Ferrell Forehand Says...

That is exactly what I plan on doing! I have a second battery pack and I am going to bring it in with me. Rent the large locker for $10 for the day and leave it in there. It would be really nice if they had the foresight to put an electrical outlet in the locker so that one could be recharging while you use the other. Even without being able to recharge, that should give me 25 miles for the day.

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