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Universal Loews Portofino Bay Hotel

5601 Universal Blvd, Orlando, FL 32819

About Universal Loews Portofino Bay Hotel

Celebrate la dolce vita—the sweet life—at Loews Portofino Bay Hotel at Universal Orlando.
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Frog family favorite
Read our full review including what we love, notable facts, tips and things to keep in mind!
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Amenities

  • Water Taxi
  • Bus Transport
  • Suites
  • Waterslide
  • Table Service
  • Kitchen
  • Pool
  • Restaurant
  • Room Service
View all amenities for this hotel and compare all Universal Orlando Resort Hotels

On-Site Theme Park Benefits

  • Free Universal Express Unlimited™
  • Early Park Admission

Universal Studios Florida 0.6mi
Universal Islands of Adventure 1.0mi
Universal Epic Universe 2.6mi
Discovery Cove® 5.2mi

Rooms Offered at Universal Loews Portofino Bay Hotel

Standard & Deluxe Rooms6 Rooms

Additional Details
Relax with the comforts of custom-designed furnishings and marble accents when you choose from a Garden View, Bay View, or Deluxe Room, and enjoy 450 to 490 square feet of timeless European elegance and romance.
View Photos + Amenities

Garden View 2 Queen Room

Portofino Bay Hotel’s Standard Double Queen Rooms feature marble accents with custom-designed furnishings from Italy. Relax in a 450-square-foot Garden View room, where you’ll enjoy lovely vistas of meticulously manicured and landscaped grounds. Portofino Bay Hotel’s Standard Rooms offer spacious bathrooms featuring marble-topped counters with dual sinks plus a large tub and shower. Complimentary wireless internet and a flat panel TV make your stay even more comfortable. Order room service and bask in the posh comforts of your room before taking a stroll on the bayfront piazza.
  • Two (2) queen beds
  • Sleeps up to four (4) guests (five (5) with a rollaway - additional fees apply)
Retail From
$608
Rates From (excl tax)
View Photos + Amenities

Garden View King Room

Portofino Bay Hotel’s Standard King Bed rooms are fit for royalty. Relax in a 450-square-foot Garden View room, where you’ll enjoy lovely vistas of meticulously manicured and landscaped grounds. Portofino Bay Hotel’s Standard Rooms offer spacious bathrooms featuring marble-topped counters with dual sinks plus a large tub and shower. Complimentary wireless internet and a flat panel TV make your stay even more comfortable. Order room service and bask in the posh comforts of your room before taking a stroll on the bayfront piazza.
  • One (1) king bed
  • Sleeps up to two (2) guests (three (3) with a rollaway - additional fees apply)
Retail From
$608
Rates From (excl tax)
View Photos + Amenities

Bay View 2 Queen Room

Portofino Bay Hotel’s Standard Double Queen Rooms feature marble accents with custom-designed furnishings from Italy. Enjoy a 450-square-foot Bay View room with a picturesque view. Open your curtains to find yourself in the Italian Riviera, complete with a colorful fleet of fishing boats gently bobbing in the bay. Portofino Bay Hotel’s Standard Rooms offer spacious bathrooms featuring marble-topped counters with dual sinks plus a large tub and shower. Complimentary wireless internet and a flat panel TV make your stay even more comfortable. Order room service and bask in the posh comforts of your room before taking a stroll on the bayfront piazza.
  • Two (2) queen beds
  • Sleeps up to four (4) guests (five (5) with a rollaway - additional fees apply)
Retail From
$649
Rates From (excl tax)
View Photos + Amenities

Bay View King Room

Portofino Bay Hotel’s Standard King Bed rooms are fit for royalty. Enjoy a 450-square-foot Bay View room with a picturesque view. Open your curtains to find yourself in the Italian Riviera, complete with a colorful fleet of fishing boats gently bobbing in the bay. Portofino Bay Hotel’s Standard Rooms offer spacious bathrooms featuring marble-topped counters with dual sinks plus a large tub and shower. Complimentary wireless internet and a flat panel TV make your stay even more comfortable. Order room service and bask in the posh comforts of your room before taking a stroll on the bayfront piazza.
  • One (1) king bed
  • Sleeps up to two (2) guests (three (3) with a rollaway - additional fees apply)
Retail From
$649
Rates From (excl tax)
View Photos + Amenities

Deluxe 2 Queen Room

Deluxe rooms are elegantly appointed and offer the extra comfort of 490 square feet, plus a stylish and spacious bathroom. In addition to extra living space, you'll enjoy a view of the serene Villa Pool and surrounding gardens, or the dramatic Roman aqueduct-style Beach Pool. Complimentary wireless internet and a flat panel TV come standard to make your stay even more comfortable.
  • Two (2) queen beds
  • Sleeps up to four (4) guests (five (5) with a rollaway - additional fees apply)
Retail From
$702
Rates From (excl tax)
View Photos + Amenities

Deluxe King Room

Deluxe rooms are elegantly appointed and offer the extra comfort of 490 square feet, plus a stylish and spacious bathroom. In addition to extra living space, you'll enjoy a view of the serene Villa Pool and surrounding gardens, or the dramatic Roman aqueduct-style Beach Pool. Complimentary wireless internet and a flat panel TV come standard to make your stay even more comfortable.
  • One (1) king bed
  • Sleeps up to two (2) guests (three (3) with a rollaway - additional fees apply)
Retail From
$987
Rates From (excl tax)

Standard & Deluxe Rooms2 Rooms

Additional Details
Relax with the comforts of custom-designed furnishings and marble accents when you choose from a Garden View, Bay View, or Deluxe Room, and enjoy 450 to 490 square feet of timeless European elegance and romance.
View Photos + Amenities

Hearing Accessible Garden View 2 Queen Room

Portofino Bay Hotel’s Standard Double Queen Rooms feature marble accents with custom-designed furnishings from Italy. Relax in a 450-square-foot Garden View room, where you’ll enjoy lovely vistas of meticulously manicured and landscaped grounds. Portofino Bay Hotel’s Standard Rooms offer spacious bathrooms featuring marble-topped counters with dual sinks plus a large tub and shower. Complimentary wireless internet and a flat-panel TV make your stay even more comfortable. Order room service and bask in the posh comforts of your room before taking a stroll on the bayfront piazza.
  • Two (2) queen beds
  • Sleeps up to four (4) guests (five (5) with a rollaway - additional fees apply)
  • Hearing-accessble room
Retail From
$608
Rates From (excl tax)
View Photos + Amenities

Mobility Accessible Garden View 2 Queen Room, w/roll-in shower

Portofino Bay Hotel’s Standard Double Queen Rooms feature marble accents with custom-designed furnishings from Italy. Relax in a 450-square-foot Garden View room, where you’ll enjoy lovely vistas of meticulously manicured and landscaped grounds. Portofino Bay Hotel’s Standard Rooms offer spacious bathrooms featuring marble-topped counters with dual sinks plus a large tub and shower. Complimentary wireless internet and a flat-panel TV make your stay even more comfortable. Order room service and bask in the posh comforts of your room before taking a stroll on the bayfront piazza.
  • Two (2) queen beds
  • Sleeps up to four (4) guests (five (5) with a rollaway - additional fees apply)
  • Mobility-accessible room with roll-in shower
Retail From
$608
Rates From (excl tax)

Club Level Rooms1 Room

Additional Details
Indulge in additional amenities like exclusive access to the Portofino Club Lounge, personal concierge service, and other special perks when you stay in a Club Level Deluxe Room or Suite.

Portofino Club Lounge Amenities and Benefits:
  • Access to the 3,500-square-foot lounge located off the main lobby daily from 7 AM - 10 PM
  • Complimentary coffee, assorted teas, and soft drinks throughout the day
  • Continental breakfast served each morning from 7 AM - 10:30 AM
  • Hot and cold hors d'oeuvres and complimentary beer and wine served daily from 5 PM - 7 PM
  • "Something Sweet" each night from 8 PM - 9:30 PM
  • Personal concierge services
  • TV viewing area and board games lending library
View Photos + Amenities

Portofino Club Room

When you upgrade to a Club Level Room, you’ll feel transported to a luxurious European getaway as you enjoy all the luxury of spectacular Italian touches, special Club Level perks, and 490 spacious square feet. Enjoy the finest in European hospitality and serene surroundings when you upgrade to a Club Level room and get extra perks like personal concierge service and access to the Portofino Club Lounge, offering complimentary beverages, continental breakfast, and evening hors d’oeuvres.
  • One (1) king or two (2) queen beds
  • Sleeps up to four (4) guests (may require a rollaway - additional fees apply)
Retail From
$803
Rates From (excl tax)

Suites1 Room

Additional Details
Experience the best of Portofino with suites ranging from 650 to 2,725 square feet. Despicable Me Kids' Suites offer a special Minion-themed bedroom for the little ones.
View Photos + Amenities

Despicable Me Kids Suite

These renovated Kids Suites capture the excitement and playfulness of Gru’s Laboratory. With a standard king bedroom for the adults, plus a separate room for the kids, there's a total of 650–675 square feet. The children's room opens only into the adults' room, not into the hallway, and invites little ones to sleep like Margo, Edith, and Agnes in custom-designed missile beds with Minion-inspired bedding complete with Gru’s scarf, plus a separate closet and television. Your children will love the view and the appointments in the delightfully charming Minion-themed kids' suites. Parents have privacy in a beautiful master bedroom. Wireless internet and a flat panel TV come standard to make your stay even more comfortable.
  • One (1) king and two (2) twin beds
  • Sleeps up to four (4) guests (five (5) with a rollaway - additional fees apply)
Retail From
$1,157
Rates From (excl tax)
FROG FAMILY REVIEW
Universal Loews Portofino Bay Hotel*

What we love

  • The crème de la crème of the Universal Orlando Resort hotels
  • Universal Express Unlimited^ ride access benefit
  • Multiple pools, including the main Beach Pool area, which offers a sandy beach, smaller children's pool, two hot tubs and colorful cabanas
  • Up to one (1) hour Early Park Admission into one of the Universal parks (valid theme park admission required; select attractions)
  • Water taxi to Universal CityWalk and the theme parks
  • A more secluded pool on the hotel's east side
  • Musicians stroll along the Harbor Piazza each evening during Muscia della Notte
  • On select nights, guests and non-guests alike can enjoy wine tastings, gourmet food samples, and jazz at the Harbor Piazza for an additional fee
  • Multiple shopping options including those offering fine Italian clothing, gifts, artwork, souvenirs, and more
  • Despicable Me-themed kids' suites offer 2 twin beds
  • Standard rooms with two (2) queen beds can sleep up to five (5) guests with a rollaway
  • Hotel boasts nine (9) restaurants and lounges, including a gelateria and a full-service Starbucks

Keep in Mind

  • World-class amenities make Universal Loews Portofino Bay Hotel the most expensive hotel on the property
  • While Universal Loews Portofino Bay Hotel offers more rooms, navigating the oversized property can be confusing
  • Families coming to and from the theme park are as welcomed as those dressed to the nines, which you will see, especially in the evenings
  • A handful of rooms include balconies, which can be requested (but are not guaranteed)
  • You must be at least 21 years of age to make a reservation at any Universal Orlando Resort hotel
  • Hotel charges $33 per night plus tax for self-parking
  • Hotel charges $42 per night plus tax for valet parking

Notable Facts

  • The hotel's theme was suggested by Steven Spielberg, who was consulting on Universal Islands of Adventure at the time
  • The Harbor Piazza recreates the famed fishing village of Portofino, Italy
  • Awarded a AAA Four Diamond Award for Overall Resort from 2000 – 2016
  • Universal Loews Portofino Bay Hotel is a certified member of the Florida Green Lodging program which recognizes hotels that focus on reducing waste, conserving natural resources, and preventing pollution by using cost-saving “green” practices

Frog Family Tips

  • Walk to the parks or take a shuttle bus in inclement weather because the water taxis don't run when there is lightning
  • Your room key gives you resort-wide charging privileges throughout Universal Orlando Resort during your stay so it's easy to grab food and drinks on the go!
  • Book a Bay View room for spectacular views of the Piazza, particularly at night (request the West Wing to be closest to the water taxis)
  • Request a room close to dining or the pools (Beach Pool for the tadpoles) if that is a preference 
  • Book "Despicable Me" suites early — there are only 18 of them!
  • Try your hand at some Bocce Ball on the court near the Villa Pool
  • Your room key also serves as your Universal Express Unlimited^ Pass and is valid from check-in until the theme parks close on the day of your departure so be sure to keep it once you check out if you're planning for more park time

Best For

  • Families who want a refined, luxury experience with many amenities, Universal Express Unlimited^ ride access benefit and other theme park benefits

*The views and opinions expressed here are those of Undercover Tourist.

Universal Loews Portofino Bay Hotel Information

Enjoy the beauty, charm, and romance of an escape inspired by the famed seaside village of Portofino, Italy. Here, perfectly appointed rooms and suites welcome you home each day. Tasty outdoor cafes and a serene harbor invite you to explore the colorful piazza. A short stroll from the harbor, three amazing pools offer every level of relaxation. Every day and night, stylish lounges let you unwind and incredible restaurants treat you with deliciously delightful culinary tours of Italy. This is truly la dolce vita—the sweet life.

Universal Orlando hotel guests get more ride time, more free time and more family time every day of their vacation. It couldn’t be easier. Staying with Universal is the best way to experience all the destination has to offer.

Plus, hotel guests receive exclusive theme park benefits including:
  • Get To The Fun Faster With Free Universal Express Unlimited^ and skip the regular lines at most popular attractions in Universal Studios Florida and Universal Islands of Adventure.
  • With Early Park Admission* breeze into one of the Universal parks up to an hour earlier than regular guests.
  • Complimentary Transportation† to the theme parks and Universal CityWalk.
  • Resort-Wide Charging Privileges with your room key.
  • Complimentary Delivery Of Merchandise1 purchased throughout the resort to your hotel.
  • Priority Seating² at select restaurants.
Want to learn more about other Universal properties? Compare all Universal properties here.

Universal elements and all related indicia TM & © 2024 Universal Studios. All rights reserved.

^Requires theme park admission. Valid only at participating rides and attractions in Universal Studios Florida and Universal Islands of Adventure, during normal theme park operating hours. Not valid at Universal Volcano Bay or at Universal Epic Universe. Excludes separately ticketed events. Benefit is non-transferable and valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Express ride access is a separate line with a shorter wait time at participating at rides and attractions. Present valid room key card to the attendant upon entering the queue for a participating ride and attraction. Parks, attractions, operational times and benefits are subject to substitutions, change, availability, capacity and/or cancellation without notice and not guaranteed. Additional restrictions may apply.

*Valid theme park admission and Universal Orlando hotel validation required. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening to: (a) Universal Studios Florida and/or Universal Islands of Adventure as determined by Universal Orlando; (b) Universal Volcano Bay (weather permitting); and/or (c) Universal Epic Universe (opening 2025). Valid at select attractions at each park. Park-to-Park admission required to board the Hogwarts™ Express. Benefit is non-transferable. Parks, attractions, operational times, and offerings for the Early Park Admission benefit may vary and are subject to substitutions, change, availability, capacity and/or cancellation without notice, and not guaranteed. Additional restrictions may apply.

†Water Taxis, Shuttle Buses, and Walking Paths are available at Universal Loews Portofino Bay Hotel, Universal Hard Rock Hotel®, Universal Loews Royal Pacific Resort and Universal Loews Sapphire Falls Resort. Shuttle Buses and Walking Paths are available at Universal Cabana Bay Beach Resort, Universal Aventura Hotel and Universal Stella Nova Resort. Shuttle Buses are available at Universal Endless Summer Resort – Surfside Inn and Suites & Dockside Inn and Suites and Universal Terra Luna Resort. Water Taxi not available for transportation to Universal Volcano Bay and Universal Epic Universe.

1Only merchandise purchased from select Universal Orlando owned and operated theme park stores are eligible for Hotel Delivery. Hotel Delivery concludes daily at 5 p.m. and the service cannot be used the day of guest check out. Additional restrictions apply and are subject to change without notice.

²Priority Seating is only available to guests of Universal Loews Portofino Bay Hotel, Universal Hard Rock Hotel® and Universal Loews Royal Pacific Resort with room key card. Valid at select dining venues in Universal Studios Florida, Universal Islands of Adventure and Universal CityWalk during normal park/venue operating hours, subject to availability. Separate theme park admission is required to enter the theme parks. Parking is not included. Guests are encouraged to visit the hotel’s Concierge Desk for details, availability and to make a reservation. Reservations are highly recommended but not required. Any groups over seven (7) require direct contact with the preferred venue to check and confirm availability as it is not guaranteed. Benefit and participating locations are subject to availability, change and/or cancellation without notice, and additional restrictions may apply.

Universal Loews Portofino Bay Hotel Refurbishments

Mandara Spa at Loews Portofino Bay Hotel will permanently close on November 30, 2024 as we explore future opportunities to enhance our guest experience. Guests looking for spa services in the area can consult the concierge or front desk at their Universal Orlando hotel for nearby providers.


The exterior of the hotel is under renovation. The work is estimated to be completed by March 15, 2025. During this time, scaffolding is in place in certain areas of the hotel. There may be intermittent noise and dust. Some walkways may be re-routed. Some guest rooms may have views blocked by scaffolding or sheeting over the windows. All of the hotel’s services, shops, restaurants and bars are available. The hotel’s swimming pools will remain open throughout the hotel renovation. Scaffolding and intermittent noise will impact the pools when the renovation progresses to different areas. The hotel offers three swimming pools and only one pool will be impacted at any time.

Universal Studios Florida (0.65mi)

Boat 7 min

Walk 10 min

Bus 10 min

Universal CityWalk (0.9mi)

Boat 7 min

Walk 10 min

Bus 10 min

Universal Islands of Adventure (1.02mi)

Boat 7 min

Walk 10 min

Bus 10 min

Universal Volcano Bay (1.48mi)

 

Walk 30 min

Bus 20 min

Universal Epic Universe (6.1mi)

 

 

Bus 20 min

Universal Loews Portofino Bay Hotel Amenities

General:

  • Check-in: 4:00 p.m.
  • Check-out: 11:00 a.m.
  • 750 guest rooms including 45 suites
  • Full-service business center
  • ATM/cash machine on-site
  • Non-smoking property
  • Facilities for disabled guests
  • Elevator/lift
  • Tours and sightseeing desk
  • Universal Orlando Attraction Ticket Center
  • Four (4) gift and retail shops including the Universal Studios Store
  • Free Wi-Fi in guest rooms and public areas
  • Minimum age for booking and check-in with valid ID: 21 years of age or older
  • Pets allowed*

Room Amenities:

  • Complimentary Wi-Fi access in each guest room and most common areas of the hotel
  • 300-thread-count, 100% cotton bed linens
  • Complimentary turndown service upon request
  • Separate bath and vanity
  • Dual sinks available in most guest rooms
  • Cotton signature bathrobes
  • 100% combed and ringspun cotton terry towels
  • Julien Farel skin and body care products
  • Hair dryer
  • Makeup mirror
  • Flat-panel television with HD channels
  • On-Demand, in-room movies and video check-out (fees apply)
  • iHome clock radio with docking station
  • In-room safe
  • Iron and ironing board
  • Keurig coffee maker with coffee and assorted teas
  • Mini refrigerator
  • Microwaves: $15 plus tax per day (subject to availability and limited to one per room)
  • Smart room technology for automated heating and air conditioning
  • Three telephones—bedside, desk and bathroom—each with dual voice lines, data port and voicemail
  • Complimentary pack and plays (subject to availability)
  • Rollaway/extra beds: $35 plus tax per night (subject to availability and limited to one per room)
  • Connecting/adjoining rooms available
  • An additional charge of $45 per extra adult applies for more than 2 adult guests per room. Maximum occupancies may require a rollaway at $35 per day (plus tax)
Recreation at Universal Loews Portofino Bay Hotel:
  • Three themed swimming pools - The Beach Pool, The Villa Pool and the Hillside Pool
    • The Beach Pool - lively pool featuring a Roman aqueduct-themed water slide, a sandy beach, adjacent children’s pool, two Jacuzzis and three colorful beach cabanas
    • The Villa Pool - serene pool with private cabana rentals and upgraded lounge chairs
    • The Hillside Pool - quiet pool off the east wing offering a bit more privacy
  • Poolside activities - ping-pong tournaments, water balloon tosses, pool basketball, hula hoop contests, bocce ball and arts and crafts
  • Game room
  • Harbor Piazza - charming shops and restaurants area with waterfront views and old-world charm
  • Complimentary fitness center
  • Walking and jogging paths
  • Nightly Musica della Notte - A musical celebration capturing the romance and charm of Italy at sunset (weather permitting)
  • Harbor Nights at Harbor Piazza - wine and food sampling with live music (fees apply)

Dining at Universal Loews Portofino Bay Hotel:

  • Five (5) Restaurants, one (1) bar, two (2) cafés and one (1) dessert Shop
  • Mama Della’s Ristorante™ – Enjoy traditional Italian specialties while strolling musicians serenade you tableside
  • Bice Ristorante – An exquisite culinary voyage right to the heart of Italy
  • Trattoria del Porto™ – The festivals celebrated in the Italian countryside create the background for diverse regional cuisine, delicious antipasti and tempting desserts
  • Sal’s Market Deli – Enjoy a sensational assortment of Italian meats, cheeses, antipasto, fresh fruit, salads and brick oven pizzas
  • The Thirsty Fish™ – A friendly harborside Italian wine bar
  • Splendido Bar & Grill – Casual poolside eatery serving burgers and light specialties
  • Gelateria - Gelato shop with artisan gelato, delectable milkshakes, smoothies, biscotti and more
  • Starbucks® – Cafe features the exquisite Starbucks Reserve® coffees
  • Room Service - available 24 hours from the comfort of your hotel room
Transportation:
  • Complimentary shuttle bus transportation throughout the Universal Orlando Resort
  • Water taxi transportation to the hub at Universal CityWalk for access to Universal Studios Florida and Universal Islands of Adventure
  • Dedicated bus route connects the hotel to Universal Volcano Bay water theme park
  • Walking paths connect the hotel to Universal CityWalk, Universal Studios Florida, Universal Islands of Adventure and some Universal hotels.
  • Self-parking: $33 plus tax per night, per vehicle
  • Valet parking: $42 plus tax per night, per vehicle
Front Desk Services:
  • 24-hour front desk
  • Express check out
  • Currency exchange
  • Mail services
  • Package handling (fees apply)
  • Luggage/baggage storage
  • Full-service concierge
  • Bell staff/porter
  • On-call amenities
Cleaning Services:
  • Daily housekeeping
  • Laundry services (fees apply)
  • Dry cleaning, including same-day service (fees apply)
*Pet Policy:
  • $100 pet fee per room
  • No more than two pets per room
  • Proof of up-to-date vaccinations required at check-in
  • You'll receive a pet bowl and tag, welcome treat and pet-info at check-in
  • Dogs may be walked in designated places
  • Dogs are not allowed at pool, lounge or restaurant areas
  • Should your pet’s behavior result in guest complaints, you may be asked to board your pet in an outside shelter
  • A pet policy will be presented at check-in for guest signature
  • Club Level rooms do not participate in this program

General Universal Orlando Resort Benefits

Theme Park Benefits at Universal Loews Portofino Bay Hotel:

  • Get More Rides, More Often^ - When you stay at Universal Loews Portofino Bay Hotel, you'll receive FREE^ Universal Express Unlimited ride access to skip the regular lines at participating rides and attractions at Universal Studios Florida and Universal Islands of Adventure. That's a value of $199.99† per person, per day. Valid theme park admission required.
  • Early Park Admission* - Breeze into one of the Universal parks up to an hour earlier than regular guests with Early Park Admission* (valid theme park admission required; select attractions).
  • Shopping Made Simple1 - Be carefree and carry-free when you shop at select stores in Universal’s theme parks and Universal CityWalk. Your purchases will be delivered directly to your hotel, free of charge.
  • More Than Just A Room Key - Stay with Universal and get resort-wide charging privileges using your room key card.
  • Priority Seating At Restaurants² - Guests at Universal Loews Portofino Bay Hotel receive priority seating at select restaurants throughout Universal Orlando Resort.
  • Fun, Free And Easy Transportation - This Signature Collection hotel provides complimentary water taxis, shuttle buses and walking paths around the resort. So it’s just a quick hop to Universal Studios Florida, Universal Islands of Adventure, Universal Volcano Bay, Universal Epic Universe (opening May 22, 2025) and Universal CityWalk.

^Requires theme park admission. Valid only at participating rides and attractions in Universal Studios Florida and Universal Islands of Adventure, during normal theme park operating hours. Not valid at Universal Volcano Bay or at Universal Epic Universe. Excludes separately ticketed events. Benefit is non-transferable and valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Express ride access is a separate line with a shorter wait time at participating at rides and attractions. Present valid room key card to the attendant upon entering the queue for a participating ride and attraction. Parks, attractions, operational times and benefits are subject to substitutions, change, availability, capacity and/or cancellation without notice and not guaranteed. Additional restrictions may apply. †Based on the weighted average price of a 2-Park Universal Express Unlimited pass ranging between $124.99 and $389.99 per person.

*Valid theme park admission and Universal Orlando hotel validation required. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening to: (a) Universal Studios Florida and/or Universal Islands of Adventure as determined by Universal Orlando; (b) Universal Volcano Bay (weather permitting); and/or (c) Universal Epic Universe (opening 2025). Valid at select attractions at each park. Park-to-Park admission required to board the Hogwarts™ Express. Benefit is non-transferable. Parks, attractions, operational times, and offerings for the Early Park Admission benefit may vary and are subject to substitutions, change, availability, capacity and/or cancellation without notice, and not guaranteed. Additional restrictions may apply.

1
Only merchandise purchased from select Universal Orlando owned and operated theme park stores are eligible for Hotel Delivery. Hotel Delivery concludes daily at 5 p.m. and the service cannot be used the day of guest check out. Additional restrictions apply and are subject to change without notice.

²Priority Seating is only available to guests of Universal Loews Portofino Bay Hotel, Universal Hard Rock Hotel® and Universal Loews Royal Pacific Resort with room key card. Valid at select dining venues in Universal Studios Florida, Universal Islands of Adventure and Universal CityWalk during normal park/venue operating hours, subject to availability. Separate theme park admission is required to enter the theme parks. Parking is not included. Guests are encouraged to visit the hotel’s Concierge Desk for details, availability and to make a reservation. Reservations are highly recommended but not required. Any groups over seven (7) require direct contact with the preferred venue to check and confirm availability as it is not guaranteed. Benefit and participating locations are subject to availability, change and/or cancellation without notice, and additional restrictions may apply.

All hotels at Universal Orlando Resort are compliant with ADA (Americans with Disabilities Act) guidelines in specially equipped guest rooms, and restaurants are wheelchair accessible.

Accessibility Features:
  • Closed-caption television
  • Closets with rods 48-inch high
  • Doors with peepholes three-feet, six-inches (3'6") from the floor
  • Entry doors are 36-inchs wide
  • Roll-in shower stall with adjustable shower head, or combination shower and tub with adjustable shower head, tub seat and hand bar
  • Smoke detector with light
  • Toilets with a hand bar

Sight And Hearing Impaired Features:

  • All entrances to individual guest rooms include the room number in braille
  • Hearing Impaired Kits (that include a TDD relay service) are available from the front desk for use in any guest room

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