• Get To The Fun Faster With Free Universal Express Unlimited* and skip the regular lines at most popular attractions in Universal Studios Florida and Universal’s Islands of Adventure.
• Early Park Admission† to Universal’s Volcano Bay, Universal Studios Florida, or Universal's Islands of Adventure up to one (1) hour before the park opens.
• Complimentary Transportation± t the theme parks and Universal CityWalk
• Resort-Wide Charging Privileges with your room key
• Complimentary Delivery Of Merchandise purchased throughout the resort to your hotel

Universal's Hard Rock Hotel® Amenities

• Check-in: 4:00 PM
• Check-out: 11:00 AM
• 650 guest rooms including 29 suites
• Full-service 24-hour business center
• ATM/cash machine on-site
• Non-smoking property
• Facilities for disabled guests
• Elevator/lift
• Tours/sightseeing desk
• Universal Orlando Attraction Ticket Center
• Rock Shop - Hard Rock apparel and souvenirs shop
• Free Wi-Fi in guest rooms and public areas
• Minimum age for booking and check-in with valid ID: 21 years of age or older
• Pets allowed*

• Complimentary Wi-Fi access in each guest room and most common areas of the hotel
• 100% combed-cotton terry towels
• 300-thread-count, 100% cotton bed linens
• Complimentary turndown service upon request
• Separate bath and vanity
• Dual sinks available in most guest rooms
• Hair dryer and makeup mirror
• Flat-panel television with HD channels
• On-Demand, in-room movies (fees apply) and video check-out
• iHome clock radio with iPod docking station
• In-room safe
• Iron and ironing board
• Keurig coffee maker with coffee and assorted teas
• Mini refrigerator
• Microwaves: $15 plus tax per day (subject to availability and limited to one per room)
• Smart room technology for automated heating and air conditioning
• Two dual-line telephones (one cordless) with data port and voicemail
• Complimentary pack and plays (subject to availability)
• Rollaway/extra beds: $35 plus tax per night (subject to availability and limited to one per room)
• Connecting/adjoining rooms available
• An additional charge of $45 per extra adult applies for more than 2 adult guests per room. Maximum occupancies may require a rollaway at $35 per day (plus tax)

Recreation at Hard Rock Hotel® at Universal Orlando:

• 12,000-square foot pool with an underwater sound system, 260-foot waterslide, and real sand beach
• Sand volleyball court
• 2 hot tubs
• Poolside games including ping-pong tournaments, water balloon tosses, pool basketball, hula hoop contests, and arts and crafts
• Velvet Sessions - Rock ‘n’ roll cocktail party each month featuring a live concert from legendary rock bands (fees apply, must be 21+)
• Game (Not) Over - game room/arcade
• Take a self-guided tour of a priceless collection of rock n’ roll memorabilia - discover Elvis’ pajamas, John Lennon's suit, Paul McCartney's guitar, Lady GaGa's leather outfit, Rihanna's bodysuit and more
• Discover The Sound of Your Stay™ program - enjoy celebrity-curated playlists, play with Fender® guitars, or enjoy iconic records on a Crosley turntable in your room (fees apply to equipment rentals)
• Complimentary access to bodyrock® fitness center
• Rock Om yoga kits available for use with three on-demand yoga videos available on your TV
• Walking and jogging paths

• 3 Restaurants, 1 Bar, 1 Grab-and-Go
• The Palm – Famed New York steakhouse specializing in American fare and Italian specialties
• The Kitchen – A variety of tantalizing cuisines with a rock ‘n’ roll attitude
• Velvet Bar – Orlando’s coolest spot for cocktails and conversation
• beachclub – A poolside bar and grill serving entrées, snacks, and refreshing cocktails
• Emack & Bolio’s Marketplace – An ice cream parlor serving award-winning ice cream, sorbets, frozen yogurts, and Starbucks® Coffee
• Room Service - available 24 hours from the comfort of your hotel room

Transportation:

• Complimentary shuttle bus and water taxi transportation to the hub at Universal CityWalk for access to Universal Studios Florida and Universal’s Islands of Adventure
• Dedicated bus route connects the Premier hotels to Universal’s Volcano Bay water theme park
• Walking paths connect the Premier hotels to Universal CityWalk, Universal Studios Florida, Universal’s Islands of Adventure, and the other Universal hotels.
• Self-parking: $28 plus tax per night, per vehicle
• Valet parking: $37 plus tax per night, per vehicle

Front Desk Services:

• 24-hour front desk
• Express check out
• Currency exchange
• Mail services
• Package handling (fees apply)
• Luggage/baggage storage
• Full-service concierge
• Bell staff/porter

• Daily housekeeping
• Laundry services (fees apply)
• Dry cleaning, including same-day service (fees apply)

• $100 pet fee per room
• No more than two pets per room
• Proof of up-to-date vaccinations required at check-in
• You'll receive a pet bowl and tag, welcome treat, and pet-info at check-in
• Dogs may be walked in designated places
• Dogs are not allowed at pool, lounge, or restaurant areas
• Should your pet’s behavior result in guest complaints, you may be asked to board your pet in an outside shelter
• A pet policy will be presented at check-in for guest signature
• Club Level rooms do not participate in this program

General Universal Orlando Resort Benefits

• Get More Rides, More Often - When you stay at Hard Rock Hotel®, you'll receive free* Universal Express Unlimited™ to skip the regular lines at participating rides and attractions at Universal Studios Florida™ and Universal's Islands of Adventure™, including The Amazing Adventures of Spider-Man®, Despicable Me Minion Mayhem™ and now The Wizarding World of Harry Potter™. That's a value of $129^ per person, per day (valid theme park admission required).
• Early Park Admission* - Enjoy Early Park Admission* to Universal’s Volcano Bay, Universal Studios Florida, or Universal's Islands of Adventure up to one (1) hour prior to park opening (valid theme park admission required).
• Fun, Free, And Easy Transportation - Waterways, roads and walking paths connect this Premier resort hotel to Universal Studios Florida™, Universal's Islands of Adventure™ and Universal CityWalk™. Guests of Premier and Preferred hotels can get around easily with complimentary water taxis and shuttle services. Universal's Volcano Bay™ is accessible only by complimentary shuttle.
• Priority Seating At Restaurants - Just for being our guest, you’ll receive priority seating at select restaurants throughout Universal Orlando Resort™.
• More Than Just A Room Key - Stay with us and get resort-wide charging privileges using your room key card.
• Shopping Made Simple - Be carefree and carry-free when you shop at select stores in Universal’s theme parks and CityWalk. We’ll deliver your purchases directly to your hotel, free of charge.

^{^Based on average price of a 2-Park Universal Express Unlimited™ pass ranging between $84.99 and $189.99.}

^{† Requires theme park admission. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening to one (1) Universal Orlando™ theme park: Universal Studios Florida™, Universal’s Islands of Adventure™ or Universal’s Volcano Bay™ as determined by Universal Orlando™. Valid at select attractions at each park. Attractions are subject to substitutions without notice. Additional restrictions may apply.}