The coolest hotel on the planet. Live like a rock star and savor the perks of rock ‘n’ roll royalty with impeccable surroundings, laid-back luxurious style and show-stopping service. Supremely talented chefs offer culinary nirvana from a famed steakhouse to delicious American classic cuisine. The sweeping California mission-style design—inspired by classic rock music—welcomes you to escape to a sensational world with a palm-lined swimming pool featuring underwater music, incredible rock memorabilia and exceptional entertainment— including famous names live in concert.

Universal Orlando hotel guests get more ride time, more free time and more family time every day of their vacation. It couldn’t be easier. Staying with Universal is the best way to experience all the destination has to offer.

Plus, hotel guests receive exclusive theme park benefits including:

• Get To The Fun Faster With Free Universal Express Unlimited^ and skip the regular lines at most popular attractions in Universal Studios Florida and Universal Islands of Adventure.
• With Early Park Admission* breeze into one of the Universal parks up to an hour earlier than regular guests.
• Complimentary Transportation† to the theme parks and Universal CityWalk.
• Resort-Wide Charging Privileges with your room key.
• Complimentary Delivery Of Merchandise¹ purchased throughout the resort to your hotel.
• Priority Seating² at select restaurants.

Want to learn more about other Universal properties? Compare all Universal properties here. When planning your trip, be sure to check out our blog post on any refurbishments and closures for Universal Orlando.

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Universal elements and all related indicia TM & © 2025 Universal Studios. All rights reserved.

^Requires theme park admission. Valid only at participating rides and attractions in Universal Studios Florida and Universal Islands of Adventure, during normal theme park operating hours. Not valid at Universal Volcano Bay or at Universal Epic Universe. Excludes separately ticketed events. Benefit is non-transferable and valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Express ride access is a separate line with a shorter wait time at participating at rides and attractions. Present valid room key card to the attendant upon entering the queue for a participating ride and attraction. Parks, attractions, operational times and benefits are subject to substitutions, change, availability, capacity and/or cancellation without notice and not guaranteed. Additional restrictions may apply.

*Valid theme park admission and Universal Orlando hotel validation required. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening to: (a) Universal Studios Florida and/or Universal Islands of Adventure as determined by Universal Orlando; (b) Universal Volcano Bay (weather permitting); and/or (c) Universal Epic Universe. Valid at select attractions at each park. Park-to-Park admission required to board the Hogwarts™ Express. Benefit is non-transferable. Parks, attractions, operational times, and offerings for the Early Park Admission benefit may vary and are subject to substitutions, change, availability, capacity and/or cancellation without notice, and not guaranteed. Additional restrictions may apply.

†Water Taxis, Shuttle Buses, and Walking Paths are available at Universal Loews Portofino Bay Hotel, Universal Hard Rock Hotel®, Universal Loews Royal Pacific Resort and Universal Loews Sapphire Falls Resort. Shuttle Buses and Walking Paths are available at Universal Cabana Bay Beach Resort, Universal Aventura Hotel and Universal Stella Nova Resort. Shuttle Buses are available at Universal Endless Summer Resort – Surfside Inn and Suites & Dockside Inn and Suites and Universal Terra Luna Resort. Water Taxi not available for transportation to Universal Volcano Bay or Universal Epic Universe.

¹Only merchandise purchased from select Universal Orlando owned and operated theme park stores are eligible for Hotel Delivery. Hotel Delivery concludes daily at 5 p.m. and the service cannot be used the day of guest check out. Additional restrictions apply and are subject to change without notice.

²Priority Seating is only available to guests of Universal Loews Portofino Bay Hotel, Universal Hard Rock Hotel® and Universal Loews Royal Pacific Resort with room key card. Valid at select dining venues in Universal Studios Florida, Universal Islands of Adventure and Universal CityWalk during normal park/venue operating hours, subject to availability. Separate theme park admission is required to enter the theme parks. Parking is not included. Guests are encouraged to visit the hotel’s Concierge Desk for details, availability and to make a reservation. Reservations are highly recommended but not required. Any groups over seven (7) require direct contact with the preferred venue to check and confirm availability as it is not guaranteed. Benefit and participating locations are subject to availability, change and/or cancellation without notice, and additional restrictions may apply.

Universal Hard Rock Hotel® Amenities

General:

• Check-in: 4:00 p.m.
• Check-out: 11:00 a.m.
• 650 guest rooms including 29 suites
• Full-service 24-hour business center
• ATM/cash machine on-site
• Non-smoking property
• Facilities for disabled guests
• Elevator/lift
• Tours and sightseeing desk
• Universal Orlando Attraction Ticket Center
• The Rock Shop - Hard Rock apparel and souvenirs shop
• Free Wi-Fi in guest rooms and public areas
• Minimum age for booking and check-in with valid ID: 21 years of age or older
• Pets allowed*

Room Amenities:

• Complimentary Wi-Fi access in each guest room and most common areas of the hotel
• 100% combed-cotton terry towels
• 300-thread-count, 100% cotton bed linens
• Complimentary turndown service upon request
• Separate bath and vanity
• Dual sinks available in most guest rooms
• Hair dryer and makeup mirror
• Flat-panel television with HD channels
• On-Demand, in-room movies (fees apply) and video check-out
• iHome clock radio with iPod docking station
• In-room safe
• Iron and ironing board
• Keurig coffee maker with coffee and assorted teas
• Mini refrigerator
• Microwaves: $15 plus tax per day (subject to availability and limited to one per room)
• Smart room technology for automated heating and air conditioning
• Two dual-line telephones (one cordless) with data port and voicemail
• Complimentary pack and plays (subject to availability)
• Rollaway/extra beds: $35 plus tax per night (subject to availability and limited to one per room)
• Connecting/adjoining rooms available
• An additional charge of $45 per extra adult applies for more than 2 adult guests per room. Maximum occupancies may require a rollaway at $35 per day (plus tax)

Recreation at Universal Hard Rock Hotel®:

• 12,000-square foot pool with an underwater sound system, 260-foot waterslide and real sand beach
• Sand volleyball court
• Two (2) hot tubs
• Poolside games including ping-pong tournaments, water balloon tosses, pool basketball, hula hoop contests and arts and crafts
• Velvet Sessions - Rock ‘n’ roll cocktail party each month featuring a live concert from legendary rock bands (fees apply, must be 21+)
• Game (Not) Over - game room/arcade
• Take a self-guided tour of a priceless collection of rock n’ roll memorabilia - discover Elvis’ pajamas, John Lennon's suit, Paul McCartney's guitar, Lady Gaga's leather outfit, Rihanna's bodysuit and more
• Discover The Sound of Your Stay™ program - enjoy celebrity-curated playlists, play with Fender® guitars or enjoy iconic records on a Crosley turntable in your room (fees apply to equipment rentals)
• Complimentary access to bodyrock® fitness center
• Rock Om yoga kits available for use with three on-demand yoga videos available on your TV
• Walking and jogging paths

Dining at Universal Hard Rock Hotel®:

• Three (3) restaurants, one (1) bar and one (1) grab-and-go
• The Palm – Famed New York steakhouse specializing in American fare and Italian specialties
• The Kitchen – A variety of tantalizing cuisines with a rock ‘n’ roll attitude
• Velvet Bar – Orlando’s coolest spot for cocktails and conversation
• beachclub – A poolside bar and grill serving entrées, snacks, and refreshing cocktails
• Emack & Bolio’s Marketplace – An ice cream parlor serving award-winning ice cream, sorbets, frozen yogurts and Starbucks® Coffee
• Room Service - available 24 hours from the comfort of your hotel room

Transportation:

• Complimentary shuttle bus transportation throughout the Universal Orlando Resort
• Water taxi transportation to the hub at Universal CityWalk for access to Universal Studios Florida and Universal Islands of Adventure
• Dedicated bus route connects the hotel to Universal Volcano Bay water theme park
• Walking paths connect the hotel to Universal CityWalk, Universal Studios Florida, Universal Islands of Adventure and some Universal hotels.
• Self-parking: $36 plus tax per night, per vehicle
• Valet parking: $45 plus tax per night, per vehicle

Front Desk Services:

• 24-hour front desk
• Express check out
• Currency exchange
• Mail services
• Package handling (fees apply)
• Luggage/baggage storage
• Full-service concierge
• Bell staff/porter

Cleaning Services:

• Daily housekeeping
• Laundry services (fees apply)
• Dry cleaning, including same-day service (fees apply)

*Pet Policy:

• $100 pet fee per room
• No more than two pets per room
• Proof of up-to-date vaccinations required at check-in
• You'll receive a pet bowl and tag, welcome treat and pet-info at check-in
• Dogs may be walked in designated places
• Dogs are not allowed at pool, lounge or restaurant areas
• Should your pet’s behavior result in guest complaints, you may be asked to board your pet in an outside shelter
• A pet policy will be presented at check-in for guest signature
• Club Level rooms do not participate in this program

General Universal Orlando Resort Benefits

Theme Park Benefits at Universal Hard Rock Hotel®:

• Get More Rides, More Often - When you stay at Universal Hard Rock Hotel®, you'll receive FREE^ Universal Express Unlimited ride access to skip the regular lines at participating rides and attractions at Universal Studios Florida and Universal Islands of Adventure. That's a value of $199.99† per person, per day. Valid theme park admission required.
• Early Park Admission* - Breeze into one of the Universal parks up to an hour earlier than regular guests with Early Park Admission* (valid theme park admission required; select attractions).
• Shopping Made Simple¹ - Be carefree and carry-free when you shop at select stores in Universal’s theme parks and Universal CityWalk. Your purchases will be delivered directly to your hotel, free of charge.
• More Than Just A Room Key - Stay with Universal and get resort-wide charging privileges using your room key card.
• Priority Seating At Restaurants² - Guests at Universal Hard Rock Hotel® receive priority seating at select restaurants throughout Universal Orlando Resort.
• Fun, Free And Easy Transportation - This Signature Collection hotel provides complimentary water taxis, shuttle buses and walking paths around the resort. So it’s just a quick hop to Universal Studios Florida, Universal Islands of Adventure, Universal Volcano Bay, Universal Epic Universe and Universal CityWalk.

^Requires theme park admission. Valid only at participating rides and attractions in Universal Studios Florida and Universal Islands of Adventure, during normal theme park operating hours. Not valid at Universal Volcano Bay or at Universal Epic Universe. Excludes separately ticketed events. Benefit is non-transferable and valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Express ride access is a separate line with a shorter wait time at participating at rides and attractions. Present valid room key card to the attendant upon entering the queue for a participating ride and attraction. Parks, attractions, operational times and benefits are subject to substitutions, change, availability, capacity and/or cancellation without notice and not guaranteed. Additional restrictions may apply. †Based on the weighted average price of a 2-Park Universal Express Unlimited pass ranging between $124.99 and $389.99 per person.

*Valid theme park admission and Universal Orlando hotel validation required. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening to: (a) Universal Studios Florida and/or Universal Islands of Adventure as determined by Universal Orlando; (b) Universal Volcano Bay (weather permitting); and/or (c) Universal Epic Universe. Valid at select attractions at each park. Park-to-Park admission required to board the Hogwarts™ Express. Benefit is non-transferable. Parks, attractions, operational times, and offerings for the Early Park Admission benefit may vary and are subject to substitutions, change, availability, capacity and/or cancellation without notice, and not guaranteed. Additional restrictions may apply.

¹Only merchandise purchased from select Universal Orlando owned and operated theme park stores are eligible for Hotel Delivery. Hotel Delivery concludes daily at 5 p.m. and the service cannot be used the day of guest check out. Additional restrictions apply and are subject to change without notice.

²Priority Seating is only available to guests of Universal Loews Portofino Bay Hotel, Universal Hard Rock Hotel® and Universal Loews Royal Pacific Resort with room key card. Valid at select dining venues in Universal Studios Florida, Universal Islands of Adventure and Universal CityWalk during normal park/venue operating hours, subject to availability. Separate theme park admission is required to enter the theme parks. Parking is not included. Guests are encouraged to visit the hotel’s Concierge Desk for details, availability and to make a reservation. Reservations are highly recommended but not required. Any groups over seven (7) require direct contact with the preferred venue to check and confirm availability as it is not guaranteed. Benefit and participating locations are subject to availability, change and/or cancellation without notice, and additional restrictions may apply.

All hotels at Universal Orlando Resort are compliant with ADA (Americans with Disabilities Act) guidelines in specially equipped guest rooms, and restaurants are wheelchair accessible.

Accessibility Features:

• Closed-caption television
• Closets with rods 48-inch high
• Doors with peepholes three-feet, six-inches (3'6") from the floor
• Entry doors are 36-inchs wide
• Roll-in shower stall with adjustable shower head, or combination shower and tub with adjustable shower head, tub seat and hand bar
• Smoke detector with light
• Toilets with a hand bar

Sight And Hearing Impaired Features:

• All entrances to individual guest rooms include the room number in braille
• Hearing Impaired Kits (that include a TDD relay service) are available from the front desk for use in any guest room