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Universal Hard Rock Hotel®

5800 Universal Blvd, Orlando, FL 32819

About Universal Hard Rock Hotel®

Live like a rock star and savor the perks of rock ‘n’ roll royalty with impeccable accommodations, laid-back luxurious style and show-stopping service.
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Frog family favorite
Read our full review including what we love, notable facts, tips and things to keep in mind!
Jump to our review

Amenities

  • Water Taxi
  • Bus Transport
  • Suites
  • Waterslide
  • Table Service
  • Kitchen
  • Pool
  • Restaurant
  • Room Service
View all amenities for this hotel and compare all Universal Orlando Resort Hotels

On-Site Theme Park Benefits

  • Free Universal Express Unlimited™
  • Early Park Admission

Universal Studios Florida 0.3mi
Universal Islands of Adventure 0.6mi
Universal Epic Universe 2.5mi
Discovery Cove® 5.0mi

Rooms Offered at Universal Hard Rock Hotel®

Standard & Deluxe Rooms5 Rooms

Additional Details
Ranging from 375 to 500 square feet, our guest rooms blend comfort and style. Garden View rooms have the added appeal of stunning scenery just outside your window. Upgrade to a Pool View room that overlooks the centerpiece of the hotel, the incredible swimming pool area. Deluxe rooms are oversized for maximum comfort and include a pull-out sofa.
View Photos + Amenities

Standard Double Queen

Hard Rock Hotel’s guest rooms blend style and substance amidst a neutral palette with pops of fuschia. Each of these 375-square-foot guest rooms comes with a flat-panel TV and plenty of other perks to make you feel like a superstar. Escape from your adoring fans in this comfortable space offering amenities like 100% cotton bed linens, complimentary wireless internet, a mini-refrigerator, and more.
  • Two (2) queen beds
  • Sleeps up to four (4) guests (five (5) with a rollaway - additional fees apply)
Retail From
$582
Rates From (excl tax)
View Photos + Amenities

Garden View Double Queen Room

Hard Rock Hotel’s guest rooms blend style and substance amidst a neutral palette with pops of fuschia. Each of these 375-square-foot guest rooms comes with a flat-panel TV and plenty of other perks to make you feel like a superstar. Escape from your adoring fans in this comfortable space with a view of the garden offering amenities like 100% cotton bed linens, complimentary wireless internet, a mini-refrigerator, and more.
  • Two (2) queen beds
  • Sleeps up to four (4) guests (five (5) with a rollaway - additional fees apply)
Retail From
$770
Rates From (excl tax)
View Photos + Amenities

Pool View Double Queen Room

Hard Rock guests enjoy spectacular views from a stylish room that is intelligently designed for work, play, or rest. Each of these 375-square-foot guest rooms comes with a flat-panel TV and plenty of other perks to make you feel like a superstar. Rest up before a big gig in a comfortable room with a view of the pool offering amenities like 100% cotton bed linens, complimentary wireless internet, a mini-refrigerator, and more.
  • Two (2) queen beds
  • Sleeps up to four (4) guests (five (5) with a rollaway - additional fees apply)
Retail From
$628
Rates From (excl tax)
View Photos + Amenities

Deluxe King Room

Deluxe King rooms feature 400 square feet of living space for a retreat that even a rock star would envy. Deluxe Room bathrooms are spacious and offer a separate shower/tub and toilet area with an extra sink. Featuring two queen beds, a flat-panel TV, and a sitting area, these oversized rooms also include 100% cotton bed linens, complimentary wireless internet, and a mini-refrigerator. You'll also find extra living space with a pull-out sofa and an adjoining desk area.
  • One (1) king bed and a pull-out sofa bed
  • Sleeps up to four (4) guests
Retail From
$695
Rates From (excl tax)
View Photos + Amenities

Deluxe 2 Queen Room

You and your entourage can live large in a Deluxe Double Queen room at 500 square feet. Deluxe Room bathrooms are spacious and offer a separate shower/tub and toilet area with an extra sink. Featuring two queen beds, a flat-panel TV, and a sitting area, these oversized rooms also include 100% cotton bed linens, complimentary wireless internet, and a mini-refrigerator. You'll also find extra living space with a pull-out sofa and an adjoining desk area.
  • Two (2) queen beds and a pull-out sofa
  • Sleeps up to four (4) guests (five (5) with a rollaway - additional fees apply)
Retail From
$695
Rates From (excl tax)

Standard & Deluxe Rooms2 Rooms

Additional Details
Ranging from 375 to 500 square feet, our guest rooms blend comfort and style. Garden View rooms have the added appeal of stunning scenery just outside your window. Upgrade to a Pool View room that overlooks the centerpiece of the hotel, the incredible swimming pool area. Deluxe rooms are oversized for maximum comfort and include a pull-out sofa.
View Photos + Amenities

Mobility Accessible Garden View 2 Queen Room

Hard Rock Hotel’s guest rooms blend style and substance amidst a neutral palette with pops of fuschia. Each of these 375-square-foot guest rooms comes with a flat-panel TV and plenty of other perks to make you feel like a superstar. Escape from your adoring fans in this comfortable space with a view of the garden offering amenities like 100% cotton bed linens, complimentary wireless internet, a mini-refrigerator, and more.
  • Two (2) queen beds
  • Sleeps up to four (4) guests (five (5) with a rollaway - additional fees apply)
  • Mobility-accessible room with tub

Retail From
$770
Rates From (excl tax)
View Photos + Amenities

Mobility Accessible Garden View 2 Queen Room, w/roll-in shower

Hard Rock Hotel’s guest rooms blend style and substance amidst a neutral palette with pops of fuschia. Each of these 375-square-foot guest rooms comes with a flat-panel TV and plenty of other perks to make you feel like a superstar. Escape from your adoring fans in this comfortable space with a view of the garden offering amenities like 100% cotton bed linens, complimentary wireless internet, a mini-refrigerator, and more.
  • Two (2) queen beds
  • Sleeps up to four (4) guests (five (5) with a rollaway - additional fees apply)
  • Mobility-accessible room with roll-in shower

Retail From
$770
Rates From (excl tax)

Club Level Rooms1 Room

Additional Details
Score exclusive access to the Rock Royalty lounge plus additional perks and privileges, like complimentary continental breakfast, when you stay on the Club Level. Book a room or suite on the hotel’s swanky seventh floor for an elite experience like none other.

Rock Royalty Lounge Amenities and Benefits:
  • Access to the Rock Royalty lounge, the exclusive 7th floor, 1,200-square foot lounge staffed from 7 AM - 10 PM daily
  • Concierge service
  • Complimentary coffee, assorted teas, and soft drinks throughout the day
  • Continental breakfast served from 7–10 AM daily
  • Hot and cold hors d'oeuvres and complimentary beer and wine served 5–7 PM daily
  • Evening Sweets served from 8:30–9:30 PM daily
  • Library of rock 'n’ roll magazines
  • Two television viewing areas with large-screen televisions
  • Complimentary use of computer with internet access and printer
  • Reduced prices on cabanas
View Photos + Amenities

Club Suite

Feel like a celebrity with the style, comfort, and special privileges of this 375-square-foot room located on the hotel’s exclusive 7th floor. These beautiful Club Guest rooms come with Rock Royalty Lounge access, a personal concierge, complimentary wireless internet, a mini-refrigerator, and a flat-panel TV. Enjoy special perks including complimentary continental breakfast and evening hors d'oeuvres, beer and wine, desserts, reduced cabana prices, and more at this exclusive lounge.
  • One (1) king or two (2) queen beds
  • Sleeps up to four (4) guests (may require a rollaway - additional fees apply)
Retail From
$774
Rates From (excl tax)

Club Level Rooms1 Room

Additional Details
Score exclusive access to the Rock Royalty lounge plus additional perks and privileges, like complimentary continental breakfast, when you stay on the Club Level. Book a room or suite on the hotel’s swanky seventh floor for an elite experience like none other.

Rock Royalty Lounge Amenities and Benefits:
  • Access to the Rock Royalty lounge, the exclusive 7th floor, 1,200-square foot lounge staffed from 7 AM - 10 PM daily
  • Concierge service
  • Complimentary coffee, assorted teas, and soft drinks throughout the day
  • Continental breakfast served from 7–10 AM daily
  • Hot and cold hors d'oeuvres and complimentary beer and wine served 5–7 PM daily
  • Evening Sweets served from 8:30–9:30 PM daily
  • Library of rock 'n’ roll magazines
  • Two television viewing areas with large-screen televisions
  • Complimentary use of computer with internet access and printer
  • Reduced prices on cabanas
View Photos + Amenities

Mobility Accessible Club 2 Queen Room

Upgrade to one of the Rock Royalty rooms on the hotel's exclusive 7th floor and enjoy access to Hard Rock's "Rock Royalty" lounge, featuring complimentary continental breakfast and additional privileges including complimentary admission to the fitness center. Hard Rock Hotel’s guest rooms blend style and substance amidst a neutral palette with pops of fuschia. Each of these 375-square-foot guest rooms comes with a flat-panel TV and plenty of other perks to make you feel like a superstar. Escape from your adoring fans in this comfortable space with a view of the garden offering amenities like 100% cotton bed linens, complimentary wireless internet, a mini-refrigerator, and more.
  • Two (2) queen beds
  • Sleeps up to four (4) guests (five (5) with a rollaway - additional fees apply)
  • Mobility-accessible room with tub

Retail From
$774
Rates From (excl tax)

Suites2 Rooms

Additional Details
The ultimate in rock 'n' roll luxury, our suites are specially designed to deliver all your wants and needs, whether that means a spacious bedroom, additional kids' room, living space, kitchenette or a baby grand piano. Suite sizes range from 650 to 2,000 square feet.
View Photos + Amenities

King Suite

At an impressive 650 square feet of living space, these suites are fit for an "A-List" celebrity. This guest room is a generous-sized junior suite with a king bed that can accommodate up to two guests, an entertainment space with a dining room table, and a pull-out sofa that can accommodate one additional guest. With two flat-panel TVs and a mini-refrigerator, you'll be ready to rock out in this stylish suite. 
  • One (1) king and a pull-out sofa
  • Sleeps up to three (3) guests (four (4) with a rollaway - additional fees apply)
Retail From
$1,023
Rates From (excl tax)
View Photos + Amenities

Future Rock Star Suite (Kids' Suite)

Pack your touring gear and check the whole family into a 800-square foot Future Rock Star Suite. Decorated to appeal to rising rock stars (and their parents), these two-room suites feature a kid's room complete with two twin beds, a flat-panel TV, memorabilia from today’s hottest artists, and a rock ‘n’ roll stage where they can perform before a wall of enthusiastic fans. The master bedroom opens up to a living and entertainment area with a flat-panel TV that can serve as a family room by day and a luxe hangout by night. Parents can kick back in a luxurious king bed that provides maximum comfort. The posh entryway features a spot to make drinks and a walk-in closet with plenty of space for the whole family’s vacation wardrobe. Accessible from both rooms, the full-size bathroom includes a double sink vanity, shower, and tub.

  • One (1) king and two (2) twin beds
  • Sleeps up to four (4) guests (five (5) with a rollaway - additional fees apply)
Retail From
$1,354
Rates From (excl tax)
FROG FAMILY REVIEW
Universal Hard Rock Hotel®*

What we love

  • Relaxed, rock 'n' roll vibe — this is the hotel where you can make yourself at home!
  • Universal Express Unlimited^ ride access
  • Up to one (1) hour Early Park Admission into one of the Universal parks (valid theme park admission required; select attractions)
  • Water taxi to Universal CityWalk and the theme parks
  • Standard rooms with two (2) queen beds can sleep up to five (5) guests with a rollaway
  • Musical memorabilia — from Rihanna to The Beatles — is on display throughout the hotel
  • The Rock Shop offers music-inspired clothing collections in addition to souvenirs, toileties and snacks
  • While not the biggest pool on the Universal Orlando Resort property, the pool is the coolest on the property and includes a sand beach, waterslide, two (2) hot tubs, sand volleyball court and children's splash pad
  • Hotel hosts Velvet Sessions, a rock 'n' roll cocktail party with well-known bands in its lobby, each month

Keep in Mind

  • Rock 'n' roll vibe makes it a little edgier than your usual hotel experience, but families heading to and from the theme parks are as welcomed as those who came with the band
  • Legendary Hard Rock status, top-notch amenities and proximity to the parks makes it one of the priciest hotel on the property
  • You must be at least 21 years of age to make a reservation at any Universal Orlando Resort hotel
  • The bus will take you back to the entrance of Universal CityWalk, so we only recommend taking the bus if you’re going to Universal Volcano Bay, Universal Epic Universe or if you’re traveling with a wheelchair
  • Hotel charges $33 per night plus tax for self-parking
  • Hotel charges $42 per night plus tax for valet parking

Notable Facts

  • The hotel is modeled after The Eagles' iconic Hotel California album cover
  • With fewer rooms than the other Universal Orlando Resort hotels, Universal Hard Rock Hotel® sells out quickly
  • Awarded a AAA Four Diamond Award for Overall Resort from 2002 – 2016

Frog Family Tips

  • Walk to the parks or take a shuttle bus in inclement weather because the water taxis don't run when there is lightning
  • Your room key gives you resort-wide charging privileges throughout Universal Orlando Resort during your stay so it's easy to grab food and drinks on the go!
  • Your room key also serves as your Universal Express Unlimited^ Pass and is valid from check-in until the theme parks close on the day of your departure so be sure to keep it once you check out if you're planning for more park time

Best For

  • Families who want a laid-back but luxury experience with many amenities, Universal Express Unlimited^ ride access and other theme park benefits

*The views and opinions expressed here are those of Undercover Tourist.

Universal Hard Rock Hotel® Information

The coolest hotel on the planet. Live like a rock star and savor the perks of rock ‘n’ roll royalty with impeccable surroundings, laid-back luxurious style and show-stopping service. Supremely talented chefs offer culinary nirvana from a famed steakhouse to delicious American classic cuisine. The sweeping California mission-style design—inspired by classic rock music—welcomes you to escape to a sensational world with a palm-lined swimming pool featuring underwater music, incredible rock memorabilia and exceptional entertainment— including famous names live in concert.

Universal Orlando hotel guests get more ride time, more free time and more family time every day of their vacation. It couldn’t be easier. Staying with Universal is the best way to experience all the destination has to offer.

Plus, hotel guests receive exclusive theme park benefits including:
  • Get To The Fun Faster With Free Universal Express Unlimited^ and skip the regular lines at most popular attractions in Universal Studios Florida and Universal Islands of Adventure.
  • With Early Park Admission* breeze into one of the Universal parks up to an hour earlier than regular guests.
  • Complimentary Transportation† to the theme parks and Universal CityWalk.
  • Resort-Wide Charging Privileges with your room key.
  • Complimentary Delivery Of Merchandise1 purchased throughout the resort to your hotel.
  • Priority Seating² at select restaurants.
Want to learn more about other Universal properties? Compare all Universal properties here.

Universal elements and all related indicia TM & © 2024 Universal Studios. All rights reserved.

^Requires theme park admission. Valid only at participating rides and attractions in Universal Studios Florida and Universal Islands of Adventure, during normal theme park operating hours. Not valid at Universal Volcano Bay or at Universal Epic Universe. Excludes separately ticketed events. Benefit is non-transferable and valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Express ride access is a separate line with a shorter wait time at participating at rides and attractions. Present valid room key card to the attendant upon entering the queue for a participating ride and attraction. Parks, attractions, operational times and benefits are subject to substitutions, change, availability, capacity and/or cancellation without notice and not guaranteed. Additional restrictions may apply.

*Valid theme park admission and Universal Orlando hotel validation required. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening to: (a) Universal Studios Florida and/or Universal Islands of Adventure as determined by Universal Orlando; (b) Universal Volcano Bay (weather permitting); and/or (c) Universal Epic Universe (opening 2025). Valid at select attractions at each park. Park-to-Park admission required to board the Hogwarts™ Express. Benefit is non-transferable. Parks, attractions, operational times, and offerings for the Early Park Admission benefit may vary and are subject to substitutions, change, availability, capacity and/or cancellation without notice, and not guaranteed. Additional restrictions may apply.

†Water Taxis, Shuttle Buses, and Walking Paths are available at Universal Loews Portofino Bay Hotel, Universal Hard Rock Hotel®, Universal Loews Royal Pacific Resort and Universal Loews Sapphire Falls Resort. Shuttle Buses and Walking Paths are available at Universal Cabana Bay Beach Resort, Universal Aventura Hotel and Universal Stella Nova Resort. Shuttle Buses are available at Universal Endless Summer Resort – Surfside Inn and Suites & Dockside Inn and Suites and Universal Terra Luna Resort. Water Taxi not available for transportation to Universal Volcano Bay or Universal Epic Universe.

1Only merchandise purchased from select Universal Orlando owned and operated theme park stores are eligible for Hotel Delivery. Hotel Delivery concludes daily at 5 p.m. and the service cannot be used the day of guest check out. Additional restrictions apply and are subject to change without notice.

²Priority Seating is only available to guests of Universal Loews Portofino Bay Hotel, Universal Hard Rock Hotel® and Universal Loews Royal Pacific Resort with room key card. Valid at select dining venues in Universal Studios Florida, Universal Islands of Adventure and Universal CityWalk during normal park/venue operating hours, subject to availability. Separate theme park admission is required to enter the theme parks. Parking is not included. Guests are encouraged to visit the hotel’s Concierge Desk for details, availability and to make a reservation. Reservations are highly recommended but not required. Any groups over seven (7) require direct contact with the preferred venue to check and confirm availability as it is not guaranteed. Benefit and participating locations are subject to availability, change and/or cancellation without notice, and additional restrictions may apply.

Universal Studios Florida (0.3mi)

Walk 6 min

Boat 7 min

Bus 10 min

Universal CityWalk (0.6mi)

Walk 12 min

Boat 7 min

Bus 8 min

Universal Islands of Adventure (0.62mi)

Walk 7 min

Boat 7 min

Bus 10 min

Universal Volcano Bay (1.09mi)

 

 

Bus 20 min

Universal Epic Universe (5.2mi)

 

 

Bus 25 min

Universal Hard Rock Hotel® Amenities

General:
  • Check-in: 4:00 p.m.
  • Check-out: 11:00 a.m.
  • 650 guest rooms including 29 suites
  • Full-service 24-hour business center
  • ATM/cash machine on-site
  • Non-smoking property
  • Facilities for disabled guests
  • Elevator/lift
  • Tours and sightseeing desk
  • Universal Orlando Attraction Ticket Center
  • The Rock Shop - Hard Rock apparel and souvenirs shop
  • Free Wi-Fi in guest rooms and public areas
  • Minimum age for booking and check-in with valid ID: 21 years of age or older
  • Pets allowed*
Room Amenities:
  • Complimentary Wi-Fi access in each guest room and most common areas of the hotel
  • 100% combed-cotton terry towels
  • 300-thread-count, 100% cotton bed linens
  • Complimentary turndown service upon request
  • Separate bath and vanity
  • Dual sinks available in most guest rooms
  • Hair dryer and makeup mirror
  • Flat-panel television with HD channels
  • On-Demand, in-room movies (fees apply) and video check-out
  • iHome clock radio with iPod docking station
  • In-room safe
  • Iron and ironing board
  • Keurig coffee maker with coffee and assorted teas
  • Mini refrigerator
  • Microwaves: $15 plus tax per day (subject to availability and limited to one per room)
  • Smart room technology for automated heating and air conditioning
  • Two dual-line telephones (one cordless) with data port and voicemail
  • Complimentary pack and plays (subject to availability)
  • Rollaway/extra beds: $35 plus tax per night (subject to availability and limited to one per room)
  • Connecting/adjoining rooms available
  • An additional charge of $45 per extra adult applies for more than 2 adult guests per room. Maximum occupancies may require a rollaway at $35 per day (plus tax)

Recreation at Universal Hard Rock Hotel®:

  • 12,000-square foot pool with an underwater sound system, 260-foot waterslide and real sand beach
  • Sand volleyball court
  • Two (2) hot tubs
  • Poolside games including ping-pong tournaments, water balloon tosses, pool basketball, hula hoop contests and arts and crafts
  • Velvet Sessions - Rock ‘n’ roll cocktail party each month featuring a live concert from legendary rock bands (fees apply, must be 21+)
  • Game (Not) Over - game room/arcade
  • Take a self-guided tour of a priceless collection of rock n’ roll memorabilia - discover Elvis’ pajamas, John Lennon's suit, Paul McCartney's guitar, Lady Gaga's leather outfit, Rihanna's bodysuit and more
  • Discover The Sound of Your Stay™ program - enjoy celebrity-curated playlists, play with Fender® guitars or enjoy iconic records on a Crosley turntable in your room (fees apply to equipment rentals)
  • Complimentary access to bodyrock® fitness center
  • Rock Om yoga kits available for use with three on-demand yoga videos available on your TV
  • Walking and jogging paths
Dining at Universal Hard Rock Hotel®:
  • Three (3) restaurants, one (1) bar and one (1) grab-and-go
  • The Palm – Famed New York steakhouse specializing in American fare and Italian specialties
  • The Kitchen – A variety of tantalizing cuisines with a rock ‘n’ roll attitude
  • Velvet Bar – Orlando’s coolest spot for cocktails and conversation
  • beachclub – A poolside bar and grill serving entrées, snacks, and refreshing cocktails
  • Emack & Bolio’s Marketplace – An ice cream parlor serving award-winning ice cream, sorbets, frozen yogurts and Starbucks® Coffee
  • Room Service - available 24 hours from the comfort of your hotel room

Transportation:

  • Complimentary shuttle bus transportation throughout the Universal Orlando Resort
  • Water taxi transportation to the hub at Universal CityWalk for access to Universal Studios Florida and Universal Islands of Adventure
  • Dedicated bus route connects the hotel to Universal Volcano Bay water theme park
  • Walking paths connect the hotel to Universal CityWalk, Universal Studios Florida, Universal Islands of Adventure and some Universal hotels.
  • Self-parking: $33 plus tax per night, per vehicle
  • Valet parking: $42 plus tax per night, per vehicle

Front Desk Services:

  • 24-hour front desk
  • Express check out
  • Currency exchange
  • Mail services
  • Package handling (fees apply)
  • Luggage/baggage storage
  • Full-service concierge
  • Bell staff/porter
Cleaning Services:
  • Daily housekeeping
  • Laundry services (fees apply)
  • Dry cleaning, including same-day service (fees apply)
*Pet Policy:
  • $100 pet fee per room
  • No more than two pets per room
  • Proof of up-to-date vaccinations required at check-in
  • You'll receive a pet bowl and tag, welcome treat and pet-info at check-in
  • Dogs may be walked in designated places
  • Dogs are not allowed at pool, lounge or restaurant areas
  • Should your pet’s behavior result in guest complaints, you may be asked to board your pet in an outside shelter
  • A pet policy will be presented at check-in for guest signature
  • Club Level rooms do not participate in this program

General Universal Orlando Resort Benefits

Theme Park Benefits at Universal Hard Rock Hotel®:

  • Get More Rides, More Often - When you stay at Universal Hard Rock Hotel®, you'll receive FREE^ Universal Express Unlimited ride access to skip the regular lines at participating rides and attractions at Universal Studios Florida and Universal Islands of Adventure. That's a value of $199.99† per person, per day. Valid theme park admission required.
  • Early Park Admission* - Breeze into one of the Universal parks up to an hour earlier than regular guests with Early Park Admission* (valid theme park admission required; select attractions).
  • Shopping Made Simple1 - Be carefree and carry-free when you shop at select stores in Universal’s theme parks and Universal CityWalk. Your purchases will be delivered directly to your hotel, free of charge.
  • More Than Just A Room Key - Stay with Universal and get resort-wide charging privileges using your room key card.
  • Priority Seating At Restaurants² - Guests at Universal Hard Rock Hotel® receive priority seating at select restaurants throughout Universal Orlando Resort.
  • Fun, Free And Easy Transportation - This Signature Collection hotel provides complimentary water taxis, shuttle buses and walking paths around the resort. So it’s just a quick hop to Universal Studios Florida, Universal Islands of Adventure, Universal Volcano Bay, Universal Epic Universe (opening May 22, 2025) and Universal CityWalk.

^Requires theme park admission. Valid only at participating rides and attractions in Universal Studios Florida and Universal Islands of Adventure, during normal theme park operating hours. Not valid at Universal Volcano Bay or at Universal Epic Universe. Excludes separately ticketed events. Benefit is non-transferable and valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Express ride access is a separate line with a shorter wait time at participating at rides and attractions. Present valid room key card to the attendant upon entering the queue for a participating ride and attraction. Parks, attractions, operational times and benefits are subject to substitutions, change, availability, capacity and/or cancellation without notice and not guaranteed. Additional restrictions may apply. †Based on the weighted average price of a 2-Park Universal Express Unlimited pass ranging between $124.99 and $389.99 per person.

*Valid theme park admission and Universal Orlando hotel validation required. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening to: (a) Universal Studios Florida and/or Universal Islands of Adventure as determined by Universal Orlando; (b) Universal Volcano Bay (weather permitting); and/or (c) Universal Epic Universe (opening 2025). Valid at select attractions at each park. Park-to-Park admission required to board the Hogwarts™ Express. Benefit is non-transferable. Parks, attractions, operational times, and offerings for the Early Park Admission benefit may vary and are subject to substitutions, change, availability, capacity and/or cancellation without notice, and not guaranteed. Additional restrictions may apply.

1
Only merchandise purchased from select Universal Orlando owned and operated theme park stores are eligible for Hotel Delivery. Hotel Delivery concludes daily at 5 p.m. and the service cannot be used the day of guest check out. Additional restrictions apply and are subject to change without notice.

²Priority Seating is only available to guests of Universal Loews Portofino Bay Hotel, Universal Hard Rock Hotel® and Universal Loews Royal Pacific Resort with room key card. Valid at select dining venues in Universal Studios Florida, Universal Islands of Adventure and Universal CityWalk during normal park/venue operating hours, subject to availability. Separate theme park admission is required to enter the theme parks. Parking is not included. Guests are encouraged to visit the hotel’s Concierge Desk for details, availability and to make a reservation. Reservations are highly recommended but not required. Any groups over seven (7) require direct contact with the preferred venue to check and confirm availability as it is not guaranteed. Benefit and participating locations are subject to availability, change and/or cancellation without notice, and additional restrictions may apply.

All hotels at Universal Orlando Resort are compliant with ADA (Americans with Disabilities Act) guidelines in specially equipped guest rooms, and restaurants are wheelchair accessible.

Accessibility Features:
  • Closed-caption television
  • Closets with rods 48-inch high
  • Doors with peepholes three-feet, six-inches (3'6") from the floor
  • Entry doors are 36-inchs wide
  • Roll-in shower stall with adjustable shower head, or combination shower and tub with adjustable shower head, tub seat and hand bar
  • Smoke detector with light
  • Toilets with a hand bar

Sight And Hearing Impaired Features:

  • All entrances to individual guest rooms include the room number in braille
  • Hearing Impaired Kits (that include a TDD relay service) are available from the front desk for use in any guest room

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