Please know we will take care of you during this unprecedented time. Our trusted partners have emergency policies in place and we are working with impacted customers as quickly as we can. If your travel plans are more than 7 days out, please wait to contact us. But rest assured, we will help you. For more information, please see our blog.

Overview of SeaWorld's Ride Accessibility Program

by Leap on March 1, 2020 28

Disability Tips for the Park - Disability Access for Disney World Attractions

We've covered Disney and Universal's disability programs, and today we're covering SeaWorld! Like Disney, SeaWorld's disability policy has changed in recent years. If you're heading to any of the SeaWorld parks soon with a disabled person, you'll need to know as much as possible about the park's accessibility program to ensure a fun and stress-free time. These changes are great news for families with a child or adult with a disability. The latest additions are designed to better accommodate guests with developmental, sensory and cognitive disabilities, including autism.

SeaWorld Orlando - Overview of SeaWorld's Ride Accessibility Program

SeaWorld offers the Ride Accessibility Program (RAP), which gives special access for those who cannot wait in a conventional queue; the pass is very similar to the way Universal's and Disney's passes work. The RAP allows you to schedule return times at attractions so you aren't waiting in a long queue. When you return for your scheduled time at an attraction, you'll access the ride through an alternate queue, usually the exit or the Quick Queue. Let's hop right into the overview!

This addition is great news for families traveling with a child or adult with autism or another disability that makes it difficult to tolerate lines and waiting areas. In some cases, the party will be granted what SeaWorld calls Special Access, meaning they can board the ride immediately, usually via a separate entrance. This is only offered on select rides and attractions and can help your group enjoy the park. Other rides offer a virtual place in line, so you can visit the ride entrance and get a return time – then enjoy the ride without delay.

Overview of SeaWorld's Ride Accessibility Program

We've collected everything you need to know about using and enjoying SeaWorld's RAP program for guests with disabilities. Traveling with a child or teen with Autism? SeaWorld has programming just for you! Learn about SeaWorld's Autism programs here.

Where do I enroll in the Ride Accessibility Program?

Once you arrive at SeaWorld, go straight to Guest Services. If you're in Orlando, Guest Services will be found on your left in the row of buildings after you enter. While in San Diego, Guest Services will be on your right, and if you're in San Antonio, you'll find it right before you enter the park.

How do I get the RAP?

While at Guest Services, you'll discuss your disability and accommodation needs. SeaWorld is fully ADA compliant and very disability friendly; you will not need to provide a doctor's note or details about your loved one's condition. You do need to let them know what accommodations you need (avoiding lines, using a stroller as a wheelchair and other needs). If you meet the RAP requirements, you'll be given the pass.

Manta - Overview of SeaWorld's Ride Accessibility Program

How does the RAP work?

The pass has the major attractions listed that require a return time so you aren't stuck waiting in the regular queue. You can experience the attractions not listed by going through an alternate queue (usually the exit or the Quick Queue). If the wait time for an attraction is less than 15 minutes, then you'll be directed through an entrance to ride. If it's more than 15 minutes, you'll be given a return time.

For ride and attraction entrances that are not staffed, you should proceed to the exit and request assistance there; this is often the entry point for disabled riders. Many rides now have large signs indicating a disabilities entrance; if you see one of those, head to that area for assistance.

What do I do once I've received RAP?

Once you've been given RAP, go to the first attraction you'd like to experience. Depending on if the wait time is more or less than 15 minutes, you'll either be given a return time or be directed to the alternate entrance to ride. Your pass covers yourself, your disabled family member and the other members of your party.

If you have to return at a designated time, you can go experience other attractions, grab a snack, rest, etc., then return at the time and show the pass to the employee.

Can I have more than one return time at once?

Yes! This is probably the biggest difference between SeaWorld's program versus Disney's and Universal's. You can have more than one return time on the pass.

What if the park is extremely busy and I'm constantly getting return times?

If you happen to be at the park when it's extremely busy and wait times are more than 15 minutes, then we recommend looking into the Quick Queue Unlimited pass at SeaWorld. With the pass, you can hop onto some rides in between return times.

Hopefully this overview of SeaWorld's Ride Accessibility Program gave you some useful information! If you have any questions at all, please let us know in the comments below!

Related: Overview of Disney's Disability Access Services Card

Related: Full List of Disability Access for Disney World Attractions

Keep hopping!

Keep hopping, Leap!
View Comments
<<  Newer Posts | Older Posts  >>
Feb 28, 2020 at 12:58 a.m. Brenda Says...

My daughter and I are going to sea world. She is in a wheechair, she has cerebral palsy, which she has no movement whatsoever. What type of pass should I purchase? thank you!

Reply
Mar 6, 2020 at 7:20 a.m. FrogBlog Says...

Hi Brenda!

SeaWorld is wheelchair friendly and can accommodate your mobility needs, but we also recommend using the Rider Accessibility Program, which includes carefully thought out details for each attraction for guests with disabilities. This can give you some insight on what to expect and let you know what accommodations are available; you can enroll in this program for free the day of your trip at Guest Services.

Keep hopping!

Leap

Reply
Feb 20, 2020 at 11:58 p.m. Cherilyn Evangelista Says...

My son is autistic and cannot tolerate waiting in lines, would he qualify for the disability pass if we brig his diagnosis

Reply
Feb 21, 2020 at 8:55 a.m. FrogBlog Says...

Hi Cherilyn!

SeaWorld assigns RAP on a case-by-case basis, so be sure to hop by Guest Services when you enter the park to see what options best meet your tadpole's needs!

Keep hopping!

Leap

Reply
Feb 12, 2020 at 9:16 p.m. Matt and Bob Says...

My son and I are staying near the entrance of Orlando SeaWorld. We do not have a car. We will be walking to Seaworld and he is in a power wheelchair. We walked by the entrance across the street today and there are no sidewalks without ramps to get into the entrance is there another way in

Reply
Feb 18, 2020 at 7:25 a.m. FrogBlog Says...

Hi Matt and Bob!

There are several hotels within walking distance of Sea World; most are across the street on Sea Garden Drive. You can walk and there are paths to accommodate both walkers and ECVs/bicycles around the area. Since there are several hotels in the area, the best thing to do is to ask your preferred hotel which entrance to Seaworld Parking they suggest using or view Google Maps on the street level.

Keep hopping!

Leap

Reply
Jan 19, 2020 at 7 p.m. Brenda King Says...

My daughter tore something in her left hip, she is very much in pain and we need to accommodate her with some way or means to make it more comfortable. We are presently waiting on her MRI results to help her but in the meantime we are here in Orlando from Michigan on Vacstion. What can we do to help make this s more pleasant experience for her

Reply
Jan 22, 2020 at 8:56 a.m. FrogBlog Says...

Hi Brenda!

Oh no - we are so sorry to hear it! We don't have any direct advice, but wanted to be sure to share in case other members of the Frog Pond have any suggestions! Wishing her a speedy recovery.

Leap

Reply
Jan 17, 2020 at 1:10 p.m. Judy Nofziger Says...

I have a disability and a service dog. Will my service dog be allowed in the park?

Reply
Jan 22, 2020 at 2:57 p.m. FrogBlog Says...

Hi Judy!

Yes, your dog can hop along! Per SeaWorld, service animals must remain on a leash or harness and/or under the control of its handler at all times and be house broken.

Keep hopping!

Leap

Reply
Jan 6, 2020 at 9:56 p.m. Martyn West Says...

Hi Leap!

We are hoping to come to San Diego from the UK this year, so your information is very useful. Do you know where the disabled parking is located, as I cannot make it out on GoogleMaps?

Thank you.

Reply
Jan 9, 2020 at 8:59 a.m. FrogBlog Says...

Hi Martyn!

Disabled parking is provided directly in front of the main entrance for guests with a legal parking permit. Most spaces for guests with disabilities are accessible to vans, too. Have a wonderful trip!

Keep hopping!

Leap

Reply
Jul 28, 2019 at 9:04 a.m. Beth anders Says...

We did not have a positive experience at seaworld Orlando. My son recently broke his tibia. He has no weight bearing restricts on his left leg. He rented wheel chair at sea world he asked if there was anything else he needed. There was no mention of this m of this disability pass mention. He was able to go on infinite falls once but then attempted to ride the ride the a second time only to meet an employee who got right in his face an told him to prove he was disabled. This employee never mentioned the disability pass. Very disappointed in SeaWorld and their staff

Reply
Jul 30, 2019 at 8:54 a.m. FrogBlog Says...

That IS disappointing to hear, Beth! We are so sorry that you and your son had this experience!

Mommy Frog

Reply
Jul 4, 2019 at 8:33 p.m. Mary Podschweit Says...

I have a brain injury and a service dog. My husband, Matt, and I would like to celebrate our 27 the anniversary on Thursday the 25th of July at SeaWorld SanDiego. Have a nice dinner at the park. I am slow.

Here's my questions.

Can I bring my service dog (life giver)

Second: is there a golf cart we can use while at the park.

Thanks for your time

MK

Reply
Jul 9, 2019 at 8:35 a.m. FrogBlog Says...

Hi Mary!

While there aren't golf carts for rent, there are wheelchairs or ECVs (scooter). You can rent online ahead of time, and you may bring a service animal with you. Have a great time celebrating - hoppy anniversary!

Leap

Reply
Jun 27, 2019 at 4:31 p.m. JAmie Says...

just wanted to say thanks! this article was more helpful than Sea world phone customer service! 20 mins on the phone with no real answers.

Reply
Jun 27, 2019 at 12:04 p.m. FrogBlog Says...

We are so hoppy to help, Jamie!

Leap

Reply
Apr 8, 2019 at 9:11 p.m. Tee Says...

I have a lung disease and I’m on a portable oxygen do sea world have motorized scootered?

Reply
Apr 9, 2019 at 8:16 a.m. FrogBlog Says...

Hi Tee!

They sure do! You can learn more here.

Leap

Reply
Mar 6, 2017 at 12:46 p.m. Judy Says...

We are an older couple. My husband is on a wheelchair. We would love to attend the park but need to know if there is wheelchair accessible exhibits won't be going on any rides so RAP passes are not needed.

Reply
Mar 6, 2017 at 7:22 a.m. FrogBlog Says...

Hello Judy,

The SeaWorld Orlando Accessibility Guide, put together by SeaWorld, has all the information you need on accessing shows and exhibits.

Keep Hopping!

Leap

Reply
Jun 7, 2016 at 6:55 p.m. michelle ibbetson Says...

My daughter 9 year old is a diabetic. Is there a refrigerator inside the park for me to store her insulin?

Reply
Jul 18, 2016 at 10:56 a.m. FrogBlog Says...

Hi Michelle,

Call ahead of time to be sure; there is a First Aid station and Guest Services that should help with accommodations.

Keep hopping!

Leap

Reply
Jun 4, 2016 at 4:40 p.m. Dana Says...

Is Sea World still offering this accommodation? We have been hearing that they changed their policies in trace the years, and that now, a special aconidations pass costs 50% that of a regularly priced ticket.

Reply
Jul 14, 2016 at 9:55 a.m. FrogBlog Says...

Hi Dana,

As far as we know, SeaWorld is still offering this accommodation. Take a look here!

Keep hopping!

Leap

Reply
Feb 27, 2016 at 5:53 a.m. melissa Says...

i recently had surgery on my shoulder and will be in an imobalizing cast while we are at seaworld wil there be muvh for me to do? also my son is type 1 diabetic and has severe lows and highs, would this pass work for him? wil the rest of the family have to wit in line? making us all to get seperated?

thanks for a quick reply.

Reply
Mar 1, 2016 at 12:17 p.m. FrogBlog Says...

Hi Melissa,

There are plenty of animal exhibits and shows you’ll want to see! You can definitely try for the pass; the pass covers the whole family so everyone can stay together.

Keep hopping!

Leap

Reply
Leave a comment
Name is required. Email is required. Please input a comment.
About Us
About Undercover Tourist

Undercover Tourist is the leading supplier of online discount tickets to Orlando, Florida-area attractions, including Walt Disney World® Resort, Universal Orlando Resort, SeaWorld® Orlando, LEGOLAND® Florida Resort and more.

Sign up for our newsletter!
Please enter your Name
Please enter your Email address
footer grass

Contact:  1 (800) 846-1302 (USA)  |  1 (386) 239-8624 (Worldwide)

Sign up for Our Newsletter Let's Plan a Better Family Vacation

monthly news, planning tips and special deals

Please enter your Name
Please enter your Email address

Contact Us

Send Feedback

Or call 1 (800) 846-1302 (USA)

1 (386) 239-8624 (Worldwide)


©2000–2020 Undercover Tourist. All rights reserved. | Privacy Policy | Terms & Conditions
As to Disney photos, logos, properties: ©Disney
lilypad
Newsletter logo

Sign Up for Our Newsletter

monthly news, planning tips and special deals from the Frog Family

Please enter your Name Please enter your Email address
×

Thank you for joining our email list!

Joined email list logo

You should be receiving your first email soon!
Thanks for being a part of the family.

×

Create An Account

In order to save your favorite items, you'll need to create an account.
Already have one? Sign in.

An Undercover Tourist account allows you to:

Join The Frog Family
No thanks ×