Hip, hop, hooray! Many of the Florida and California theme parks that were temporarily closed because of COVID-19 are starting to reopen. In Florida, Universal Orlando Resort reopened its parks to the public June 5 with limited capacity and temperature checks in place. Walt Disney World Resort reopened Magic Kingdom Park and Disney's Animal Kingdom on July 11, and EPCOT and Disney's Hollywood Studios followed July 15.
Over on the West Coast, things are starting to hop along. The San Diego Zoo and Safari Park reopened June 20. Universal CityWalk Hollywood began a limited reopening June 10. And Disneyland Resort reopened Downtown Disney on July 9.
These stateside re-openings follow the phased reopening of Shanghai Disneyland on May 11.
Here's the latest information about the status of the ski resorts, theme parks and resort hotels. We will continue to update as we learn more.
A few important notes: If Walt Disney World extends the theme park and resort closure, any impacted dates will automatically be covered. Your tickets will not lose their value!
- If your Walt Disney World date-based tickets are impacted, your ticket usage window will automatically be extended. You do not need to do anything!
- If your Walt Disney World Resort hotel dates are impacted, we will automatically cancel them for you. You do not need to reach out to us!
We are including helpful information if you have tickets below, but please also refer to our FAQs. If your travel plans are impacted within the next seven days and you do not see your question below, please send us an email at firstname.lastname@example.org with a subject line of "URGENT."
Current Status of Theme Parks and Resort Hotels
- Walt Disney World Resort - Walt Disney World Resort will have a phased reopening of its theme parks, beginning with Magic Kingdom Park and Disney's Animal Kingdom July 11. EPCOT and Disney's Hollywood Studios followed July 15.
- Disney-owned and -operated hotels at Walt Disney World Resort have begun to reopen. Disney Vacation Club properties at Walt Disney World and Disney’s Fort Wilderness Resort & Campground reopened to members and guests June 22. Disney Vacation Club properties in Vero Beach, Florida, and Hilton Head, South Carolina, reopened June 15. Disney's Aulani is closed until further notice.
- Disney Springs in Florida began a phased reopening May 20. A limited number of shopping and dining experiences that are owned by third-party operating participants will begin to open during this initial phase. During the initial opening phase, Disney Springs has limitations on capacity, parking and operating hours. Guests and cast members will be required to wear face coverings. For more information, read our separate post about its reopening guidelines and procedures.
- Universal Orlando Resort - Universal's Islands of Adventure, Universal Studios Florida and Universal's Volcano Bay water theme park reopened to the public June 5.
- Universal CityWalk at Universal Orlando began limited operation of select venues May 14. Face coverings are required for team members and guests. Temperature checks will be done for guests upon arrival. Cashless payments will be available at all venues, and self-parking will be free. For more information, read our separate post about its reopening guidelines and procedures.
- Select Universal Orlando Resort Hotels reopened June 2. The phased reopening of hotels includes Hard Rock Hotel, Loews Royal Pacific Resort, Loews Sapphire Falls Resort, Universal's Cabana Bay Beach Resort, Universal's Aventura Hotel and Universal's Endless Summer Resort - Surfside Inn and Suites. Loews Portofino Bay Hotel and Universal's Endless Summer Resort - Dockside Inn and Suites will reopen at a later date.
- SeaWorld Orlando - SeaWorld Orlando reopened to the public June 11. For more information, read our separate post about its reopening guidelines and procedures.
- Aquatica Orlando - Aquatica Orlando reopened to the public June 11.
- Discovery Cove - Discovery Cove reopened to the public June 11.
- Busch Gardens Tampa - Busch Gardens Tampa reopened to the public June 11.
- LEGOLAND Florida Resort - LEGOLAND Florida officially reopened June 1. Its newest hotel, Pirate Island Hotel, also opened June 1. For more information, read our separate post about its reopening guidelines and procedures.
- Fun Spot America has reopened its Orlando and Kissimmee locations.
- ICON Park attractions, The Wheel at ICON Park, Madame Tussauds Orlando and SEA LIFE Aquarium, have reopened.
- Disneyland Resort - Disneyland Resort has proposed a phased reopening, beginning July 9 with Downtown Disney. Disney California Adventure Park and Disneyland Park will reopen at a later date (pending government approval), and Disney's Grand Californian Hotel, Disney's Paradise Pier Hotel and Disneyland Hotel will remain closed and will open at a later date.
- Downtown Disney in California began a phased reopening July 9.
- Universal Studios Hollywood - Universal CityWalk began a limited reopening June 10, but Universal Studios Hollywood remains closed until further notice.
- Knott's Berry Farm - Knott’s Berry Farm is currently closed until further notice. Knott's Berry Farm Hotel reopens Aug. 21. The California Marketplace is open, including Mrs. Knott's Chicken Dinner Restaurant. The outdoor dining events, Knott's Taste of Calico and Taste of Knott's, take place selects days in July, August and September.
- Aquarium of the Pacific - Aquarium of the Pacific reopened June 14. Currently only outdoor areas are open.
- SeaWorld San Diego - SeaWorld San Diego is currently closed until further notice.
- San Diego Zoo - San Diego Zoo and Safari Park reopened June 20.
- LEGOLAND California - LEGOLAND California has temporarily closed its theme park, water park and aquarium, although the LEGOLAND website does show opening hours for the theme park and aquarium beginning Aug. 17 (likely pending government approval). LEGOLAND Hotels have reopened.
Disney Cruise Line
- Disney Cruise Line has suspended departures from Europe through Oct. 2, 2020, departures from Canada through Sept. 14, 2020, and Disney Dream and Disney Fantasy departures through Sept. 15, 2020.
- Six Flags announced it would delay the opening or suspend the operations for the following parks and is re-evaluating on a park-by-park basis:
- Six Flags Magic Mountain in Valencia, California
- Six Flags Hurricane Harbor in Valencia, California
- Six Flags Discovery Kingdom in Vallejo, California (The Marine World Experience is open with reservations Fridays through Sundays.)
- Six Flags Hurricane Harbor in Concord, California
- Hurricane Harbor Phoenix in Phoenix, Arizona (Reopened June 15 but is again temporarily closed)
- Six Flags Over Georgia in Austell, Georgia (Reopened June 22)
- Six Flags Hurricane Harbor in Austell, Georgia (Reopened June 22)
- Six Flags White Water in Marietta, Georgia (Reopened select days with reservation)
- Six Flags Over Texas in Arlington, Texas (Reopened June 22)
- Six Flags Hurricane Harbor in Arlington, Texas (Reopened June 22)
- Six Flags Fiesta Texas in San Antonio, Texas (Reopened June 22)
- Six Flags Hurricane Harbor Splashtown in Houston, Texas (Was set to reopen July 3 but has temporarily delayed reopening again)
- Frontier City in Oklahoma City, Oklahoma (Reopened June 5)
- Six Flags Hurricane Harbor in Oklahoma City, Oklahoma (Reopened)
- Six Flags St. Louis in Eureka, Missouri (Reopened June 26 for select days)
- Six Flag America in Upper Marlboro, Maryland (Theme park and water park reopened for select days)
- Six Flags Great Adventure and Safari in Jackson, New Jersey (Drive-through safari opened May 30 and theme park reopened July 3)
- Six Flags Hurricane Harbor in Jackson, New Jersey (Reopened select days)
- Six Flags Darien Lake in Darien Center, New York
- Six Flags Great America in Gurnee, Illinois
- Six Flags Hurricane Harbor in Gurnee, Illinois (Reopened July 27)
- Six Flags Hurricane Harbor in Rockford, Illinois (Reopened July 22)
- Six Flags New England in Agawam, Massachusetts
- Six Flags Great Escape Lodge & Indoor Waterpark (Reopened with limitations)
- The Great Escape & Hurricane Harbor in Lake George, NY
- Six Flags Darien Lake in Buffalo, NY
- Shanghai Disney Resort partially resumed operations March 9 at Disneytown, Wishing Star Park and Shanghai Disneyland Hotel. The park reopened May 11.
- Disneyland Paris is reopening July 15.
- Tokyo Disney Resort reopened July 1.
- Hong Kong Disneyland Resort reopened June 18 and will temporarily close July 15.
- Universal Studios Japan has reopened gradually, starting June 8 with a registration period for residents of Osaka Prefecture, and June 19 for residents of nearby regions.
How to Share the Disappointment of a Cancelled Trip
Many families are facing this dilemma right now and we feel you. We've put together a post with ideas on how to share the disappointment with your kids. Plus, we've created this toadally awesome, printable Travel Activity Book that your tadpoles can do at home!
Helpful Information If You Have Tickets
Walt Disney World Resort tickets don't lose their value. If you have an unused multi-day ticket that has been impacted by the current closures, please see updates below. You will be able to book your FastPass+ reservations on My Disney Experience up to 30 days (or 60 days for on-site guests) in advance of each day of your theme park visit. We recommend using the My Disney Experience website to do this. After you have linked tickets, it may take some time (a few hours up to a few days) before they appear.
- Unexpired multi-day theme park tickets with unused days, or date-specific theme park tickets with a valid use period between March 12, 2020 through the closure will automatically be extended to use any date through December 15, 2020. If you are unable to visit before December 15, 2020, you may apply the value of a wholly unused ticket toward the purchase of a ticket for a future date through My Disney Experience.
- For impacted visits, there may be some delay before you see an updated expiration date in My Disney Experience.
- Once your ticket has been automatically extended for use through December 15, you may begin the FastPass+ reservation process for the date(s) of your visit. Guests staying at a Walt Disney World Resort hotel can make FastPass+ reservations up to 60 days in advance of check-in for their entire length of stay (up to 14 days), while guests staying off-site can make reservations up to 30 days in advance of each day of their theme park visit.
- Guests who have purchased tickets for Disney After Hours and Disney Villains After Hours from March 16 through the closure will be automatically refunded.
- Guests who have purchased tickets for Disney H2O Glow Nights and Mickey's Not-So-Scary Halloween Party will be automatically refunded.
Customers with impacted check-in dates between March 20 through the closure at any Walt Disney World Resort Hotel will automatically be canceled and refunded 100%. You do not need to contact us for this request.
Most Universal Orlando Resort tickets are valid up to 12 months from order date. If you have a promo ticket with “3rd Park Free”, the expiration will change from 5/22/20 to 12/18/20. If you have a current 2020 PROMO ticket, the expiration date has been extended to December 17, 2021. Please see specific tickets for details.
During the closure, customers with impacted check-in dates between March 20 through May 31 at any Universal Orlando Resort Hotel will automatically be canceled and refunded 100%.
Most LEGO Florida tickets are also valid for 1 year from date of purchase. Please see ticket details for more information.
Most SeaWorld Entertainment (SeaWorld, Discovery Cove and Busch Gardens) tickets are valid for one year from date of purchase. If you have a Discovery Cove or other reservation based ticket (Quick Queue, etc.) for a date prior to May 15, 2020, you may reschedule for free for any date prior to December 31, 2021. Other tickets expiring while the park is temporarily closed will be automatically extended by one month.
Most Disneyland Resort theme park tickets are valid through 2022. Please see specific tickets for details.
- Wholly unused promotional Child Tickets will be extended through December 16, 2021. Guests who made their first visit between February 28 and March 13, but did not reach their ticket’s maximum number of uses, will have the 13-day expiration period of their promotional tickets extended to December 16, 2021. Block out days of 12/19/20-01/04/21, 03/26/21-04/11/21, 7/4/21 and 11/20/21-11/27/21 apply.
- The expiration date for the promotional Southern California Tickets will be extended through December 16, 2021. Block out days of 11/21/20-11/28/20, 12/19/20-01/10/21, 03/26/21- 04/11/21, 7/4/21 and 11/20/21-11/27/21 apply.
- During the closure, the Hotels of Disneyland Resort will be 100% refunded.
Most Universal Studios Hollywood tickets are valid into 2021. If you have a SoCal promo ticket, the expiration has been extended from April 2, 2020, to December 18, 2020. Please see specific tickets for details.
LEGOLAND California tickets are valid until March 31, 2021.
San Diego Zoo and Safari Park tickets are valid for one year from purchase date.
If you have planned to arrive from a country impacted by a travel ban, we will provide a 100% refund on your tickets. Please contact our customer service team with your order number at email@example.com and we will assist you. Thank you for your patience as we work through refunds as quickly as possible.
We have taken care of hundreds of millions of families for over 20 years and we will continue to do that now. Please bear with us as we work through all the updates coming to our team right now.