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Disney Extends Park Pass Reservation System Into 2023 - Here Is What You Need to Know

by Mommy Frog on February 16, 2021 305 Orlando

After a temporary closure last year due to COVID-19, Walt Disney World Resort reopened its theme parks with new procedures in place, including a park reservation system to manage daily attendance and no park hopping initially. Disney recently extended the ticket reservation window to Jan. 14, 2023, so the park reservation system is sticking around for a while. And in hopping good news (literally!), park hopping benefits returned to the resort as of Jan. 1, 2021. During our first Disney World trip of 2021, we were able to hop to ALL of the parks in a day! The process is a little different now, but this post will walk you through all of the details.

If you wish to visit the parks before Jan. 14, 2023, you will need valid admission AND a Disney Park Pass reservation for the same park on the same day. Even people with a resort hotel reservation will still need to make a theme park reservation. If you're looking to park hop, you'll only need to make a Disney Park Pass reservation for the first park you will be visiting. As more people are now hopping back to the parks, it's especially important to make park reservations ASAP. The first step is to purchase tickets. This post will walk you through all of the specifics so you can reserve your spot at Walt Disney World Resort!

All of the Details on Disney's Park Pass Reservation System

Disney Park Pass Reservation - Availability Calendar for Jan. & Feb. 2021

As mentioned above, Disney limited capacity in its parks when it reopened, initially capped at 25 percent. As more people are returning to the parks, capacity has increased to 35 percent. While capacity remains open at most parks most days, Disney's Hollywood Studios has been the most likely to hit its limits. Magic Kingdom was a hoppin' destination for the holidays, where guests were eager to take in the park's festivities — and we expect some of that excitement to carry over into 2021 as Walt Disney World celebrates its 50th anniversaryWhat this means is that we highly recommend you purchase your tickets AND make your park reservations as soon as you purchase. (Though falling in line with the usual crowd trends, we are already seeing park passes filling up for certain parks through the end of June.) 

We've made it easy to do both of those things on Undercover Tourist, and you can feel confident buying through us because …

    • You can see current park availability when purchasing.
    • You can choose between physical or E-ticket delivery.
    • Once you receive your E-ticket or physical ticket IDs, you can link your ticket immediately on My Disney Experience and make your theme park reservation. (If you prefer physical tickets, we will provide your ticket numbers in advance of shipping.)

Who Needs to Make Disney Park Pass Reservations?

Disney's Hollywood Studios Character Cavalcade

Short answer: everyone (ages 3 and older)!

Disney has set aside a limited number of Park Pass reservations for three separate groups: guests with Disney Resort hotel reservations, guests with theme park tickets and annual passholders.

Park reservations will be available through Jan. 14, 2023, based on your resort stay and ticket eligibility or ticket eligibility window. If you've booked a vacation package through Disney, your ticket eligibility is tied to your package's travel dates. To make a park reservation for a different date, you'll have to modify your vacation package dates. All guests are now able to book new Disney Resort hotels and Walt Disney World theme park tickets, and make their park reservations as Disney World's phased reopening continues.

What to Know Before You Make Your Disney World Reservation

Disney Park Pass - My Plans View in My Disney Experience

With safety a top priority, you'll find some new policies in place at Walt Disney World. Disney will require masks and temperature checks, among other new health and safety measures, including limiting capacity in parks, on attractions, on transportation and in restaurants. (Here are full details about health and safety policies for Disney World's reopening.) Before you make your Disney World reservation, there are a few important things to remember:

  • Linking your tickets to My Disney Experience does not void Undercover Tourist's return policy.
  • Reservations are limited and subject to availability, and not guaranteed until a reservation is finalized.
  • If your ticket or pass includes the Park Hopper option, you will only need a Disney Park Pass reservation for the first park you wish to enter. Once you've entered the first park for the day, you are able to hop to another park at 2 p.m. (though entry is still subject to capacity limits). More on this below!
  • A park reservation must be made for each day of entry. If you have a multi-day ticket, you must make a park reservation for each day of your visit.
  • If you have previously linked your theme park tickets or hotel information in My Disney Experience, we recommend that you log in and double-check that the information looks correct in the system.
  • If you have not already linked your hotel reservation or tickets in My Disney Experience, you'll want to make sure they are linked ASAP. They are required before you can make a reservation in the new system.
  • Annual passholders without a hotel reservation are limited to three park passes at a time. Once you use a park pass, you may obtain a new one. (In other words, it's a rolling pass count — three park reservations at any given time.)
  • Guests ages 2 and under do not need a Park Pass.
  • You can view a Disney Park Pass Availability calendar here.
  • If you are looking to reserve in-park dining, you will also need a Disney Park Pass reservation for the same park, on the same day; a dining reservation does not guarantee you entry to the park. (If, for example, you'd like to dine at Hollywood & Vine at Disney's Hollywood Studios, you'd also need a valid ticket and Disney Park Pass, all for the same day as your dining reservation.) Dining reservations can be made 60 days in advance. If you're planning to park hop to your dining reservation, note that it still does not guarantee you entry into the park — and that you won't need a Disney Park Pass to enter.

Step-by-Step Guide to Using the Disney Park Pass System

Disney Park Pass Reservation - My Disney Experience

1. Register or sign in to StartYourDisneyExperience.com and link your admission. 

If you haven't already, you will need to register for an account at StartYourDisneyExperience.com and then link your park admission. (If you've already linked your tickets in My Disney Experience, you'll just need to log in to My Disney Experience and navigate to Disney Park Pass System.)

2. Create your party.

Then, create your Family and Friends list for your travel party. You’ll need this to assign tickets to them and to make theme park reservations a little later. (If you've used My Disney Experience in the past to make FastPass+ parties and reservations, you'll find the process very similar.)

3. Select a date and park. 

Disney Park Pass - Select Date and Park

Choose the date and the theme park that you'd like to visit. Right now, you'll be shown an "arrive between" window, which are the park's operating hours for the day.

4. Review and confirm your plans.

Disney Park Pass - Confirm

That's it! You'll be able to see your Park Passes in My Plans in My Disney Experience at any time.

5. Need to cancel a reservation?

It's easy-peasy to cancel a reservation if your plans change. All you have to do is view the specific pass under My Plans in My Disney Experience and click on View Details. There will be an option that says Cancel This Reservation. What if you don't want to cancel the reservation for everyone? No problem! Before you confirm the cancellation, it will ask you to select the guests that you wish to remove from the Park Pass reservation.

How Does Park Hopping Work with the Disney Park Pass Reservation System?

Disney Park Pass Reservation System - Park Hopping Signage at Bus Station

As of Jan. 1, 2021, the Park Hopper option is back, with some slight modifications. Guests with passes or tickets that include the Park Hopper option must make a Disney Park Pass reservation for the first park they plan to visit and enter that first park prior to visiting another. At this time, a park reservation is not required after the first park (but this is subject to change, so stay tuned!) Additionally, there are specific Park Hopper hours. Park Hopper hours start at 2 p.m. each day and end at the park's scheduled close time. Be sure to check DisneyWorld.com/ParkHours and the My Disney Experience app for the most up-to-date Park Hopper hours, as they could start earlier at a later date depending on the day and park. Entry will still be subject to capacity limits, as well.

If you're using Disney bus transportation to hop from park to park, cast members will scan your MagicBand to ensure that you're eligible to hop, and also let you know if the park you're looking to visit has reached capacity. If you are not using Disney bus transportation, you can call the Disney World capacity hotline at (407) 560-5000 or My Disney Experience to check in on a park's availability for hopping. Be sure to update to the latest version of the app, as it now shows Park Hopper hours and the status of park hopping availability will change if a park is at capacity.

Disney Park Pass Reservation System - MagicBand Scanning for Park Hopper Bus Transportation

We are so excited that we're able to park hop again! If you've spent your day hopping around Fantasyland, Frontierland, Tomorrowland and Adventureland, but want to cap off your day with a drink or dinner at EPCOT, a Park Hopper ticket allows you to do so! Perhaps you weren't able to snag a park reservation for Disney's Hollywood Studios — the return of the Park Hopper gives you the option to travel to Star Wars: Galaxy's Edge later in the day, after you've visited your first park. (However, Star Wars: Rise of the Resistance's final distribution time for its virtual queue is 1 p.m. This means that you will need a Disney Park Pass reservation in order to ride Star Wars: Rise of the Resistance and Park Hoppers will be unable to join the virtual queue.) More options, more magic — count us in!

On our first day at Disney World in 2021, we started out at EPCOT, where we saw the new entrance fountain in person for the first time. At 1:45 p.m., we hopped on Disney Skyliner, which doesn't require that cast members scan your MagicBand, to head over to Disney's Hollywood Studios. We anticipated a potential line to get into the park at 2 p.m., but we were able to get through the temperature screening and security immediately. After eating a late lunch and waving to Chewbacca and Rey, we used a Disney bus to hop over to Disney's Animal Kingdom.

Disney Park Pass Reservation System - Park Hopper Bus Station

That process went just as smoothly — a cast member scanned our MagicBands and asked us which park we were headed to. Park Hopper bus service begins at 1:30 p.m. (but you cannot enter any park before 2 p.m.) and ends an hour after each park closes. If you're leaving your car behind at your initial park, be aware of when that park closes, so you can come back to it in time. We also used Disney bus transportation to hop over to Magic Kingdom and then return to EPCOT, where we left our car. The buses come and go every 10 minutes, so we never had to wait very long!

Overall, park hopping felt normal, aside from the cast members scanning MagicBands at each bus station. We successfully hopped to three parks within five hours! While we were inside the parks, we didn't notice a huge shift in crowd levels or attraction wait times once Park Hopper hours started. However, since the parks haven’t hit full capacity yet, there are some specific scenarios with protocols that have yet to be determined. For instance, if you have a dining reservation at a park that you're trying to hop to but it's at capacity, our best advice is to stop by Guest Relations. They will try to help out as much as possible, but at the very least, they can make sure that you won't get charged for canceling last minute. As crowds change and parks reach capacity, we’ll keep this guide updated with the latest info and advice!

Related: What's ~Hoppening~ at Disney World Right Now? Here's What You Need to Know Before You Visit

Related: Status of Major U.S, Theme Parks

Hoppy planning!

Keep hopping, Mommy Frog!
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1–50 of 135 comments
Oct 13, 2021 at 3:50 p.m. Esther Says...

Hi,

We are going in May '22 how far in advance do we need to book our park days? Do we need to book the waterparks in advance also?

Thanks

Reply
Oct 13, 2021 at 11:31 a.m. FrogBlog Says...

Hi Esther!

We'd recommend booking whenever you nail down your dates, as you get the best availability if you reserve early. Blizzard Beach does not require a reservation, and Typhoon Lagoon is still closed but we'd anticipate that it would similarly not require a reservation if it's open at the time of your trip.

Hoppy planning!

Mommy Frog

Reply
Oct 3, 2021 at 8:03 p.m. Sarah Says...

Hello!

We are going for ten days and I know some mornings we will just want to hang out at the pool and not go to a park until after 2. Do we still have to go the park we have a reservation for first before we Park Hop or can we go to any park after 2? We are going at the beginning of Feb, so I don't anticipate crowds.

Thanks.

Reply
Oct 3, 2021 at 3:20 p.m. FrogBlog Says...

Hi Sarah!

You'll still need to enter the park that you have a reservation for first before you hop to another, even if it's after 2 p.m.

Hoppy planning!

Mommy Frog

Reply
Sep 15, 2021 at 7:05 p.m. Eric Detloff Says...

When do anticipate hours for the parks will be published? We are planning on 2/1/22 trip and expect the park hours to be shorter (or less)

Reply
Sep 16, 2021 at 9 a.m. FrogBlog Says...

Hi Eric!

Park hours are usually released about a couple months at a time. We'd recommend to start checking for official hours around late November/early December for your trip in February! But generally, yes — park hours tend to be shorter during the off-season.

Hoppy planning!

Mommy Frog

Reply
Aug 30, 2021 at 1:19 p.m. Dorothy Girmscheid Says...

I trying to make reservations for Epcot for November 14th 2021

Reply
Aug 17, 2021 at 1:38 p.m. MrsJEC Says...

Hello,

There is a storm in the area. If I select a day but cannot go due to the weather can we change the day? When purchasing it only allows to select a specific day and not a range of days.

Reply
Aug 17, 2021 at 8:57 a.m. FrogBlog Says...

Hi Mrs. JEC!

Generally, Disney does not give refunds or allow cancellations without fees based on weather, but unused expired tickets do not lose their value so you could apply the original price of your old ticket to a new ticket. The only exception is if there's a hurricane warning issued by the National Hurricane Center in the Orlando area or your place of residence within 7 days of the scheduled date.

Hoppy planning!

Mommy Frog

Reply
Aug 16, 2021 at 7:08 a.m. Mark Says...

Hi, I hope you can help. I am purchasing a UK 14 day unlimited ticket so will need to make reservations for all 14 days in advance. Is this possible to reserve so many days? Thanks

Reply
Aug 16, 2021 at 12:51 p.m. FrogBlog Says...

Hi Mark!

Yes, you should be able to make park reservations for the number of days that you have valid theme park admission.

Hoppy planning!

Mommy Frog

Reply
Aug 3, 2021 at 6:42 a.m. Sara Says...

If I buy park passes and make park reservations for an upcoming trip then decide to add park hopper does it affect the reservations for parks?

Reply
Aug 3, 2021 at 9:41 a.m. FrogBlog Says...

Hi Sara!

We'd expect upgrading to Park Hopper tickets shouldn't cause any issues since you would still need a reservation for the first park you're visiting each day (but once Park Hopper hours start, you don't need reservations for the park(s) you're hopping to).

Hoppy planning!

Mommy Frog

Reply
Jul 28, 2021 at 3:55 p.m. Natalie Corn Says...

Does the park reservation's cost anything extra? For example if I buy my ticket and go to make my reservation for magic kingdom am I going to be charged additional money to make the reservation.

Reply
Jul 28, 2021 at 11:31 a.m. FrogBlog Says...

Hi Natalie!

No, the Disney Park Pass reservation system does not require any additional fees.

Hoppy planning!

Mommy Frog

Reply
Jul 12, 2021 at 7:21 p.m. Steve N. Says...

What happens if I purchase tickets, make park reservations for all our dates, and, for some reason or another, we cannot go to WDW at all. Do the totally unused tickets expire, or can we use their value to purchase tickets for later dates?

Reply
Jul 12, 2021 at 2:40 p.m. FrogBlog Says...

Hi Steve!

The tickets never lose value, so yes, you would be able to use the value of your unused tickets to purchase new tickets, if you needed to cancel.

Hoppy planning!

Mommy Frog

Reply
Jun 22, 2021 at 11:38 p.m. Justin Says...

Hey folks,

If I have a park reservation for Epcot, and I hop to another park after 2, am I guaranteed entry back into Epcot, or does park hopping cancel out the original reservation? I’m planning on going to Epcot on july 1st, and I want to park hop for a short time but be back for the fireworks at Epcot that night. I’m just worried park hopping might lock me out. I would be so sad!

Reply
Jun 23, 2021 at 9:45 a.m. FrogBlog Says...

Hi Justin!

So far, we haven't had any issues with park hopping and capacity limits, so you should be toadally fine with hopping back to EPCOT. Currently, there are still Park Pass reservations available for EPCOT on the 1st, so we wouldn't expect any issues. However, if the park were to reach capacity before you're able to hop back, you would still be able to get in since you had an original Park Pass reservation for EPCOT. Enjoy the fireworks! :)

Hoppy planning!

Mommy Frog

Reply
Jun 4, 2021 at 3:58 p.m. Elizabeth V Says...

Hi there, we have a trip planned for April 2022. How far in advance can I make park reservations and buy tickets? We are DVC members and staying at a WDW resort.

Thank you

Reply
Jun 4, 2021 at 12:22 p.m. FrogBlog Says...

Hi Elizabeth,

You can purchase tickets and secure park reservations now! :)

Hoppy planning!

Mommy Frog

Reply
Jun 4, 2021 at 2:55 a.m. Donna Says...

Hi,

We will be staying at Saratoga Springs from June1 12th to June 19th and am SOOOO sad to say that there are NO tickets available during our stay!

The availability we once saw has quickly changed.

We cannot change the reservation for a variety of reasons.

Is it worth going to the ticket sales area each day to see if by some miraculous chance there might be availability? I only need 2 adult tickets and am flexible about which park we can visit.

Thanks for any help you can offer!

Reply
Jun 4, 2021 at 10:48 a.m. FrogBlog Says...

Hi Donna,

Unfortunately, with reservations being fully booked, there is no guarantee the ticket booths would be selling additional tickets. While you could try checking, you'd still need a reservation as only having a ticket does not guarantee admission.

Hoppy planning!

Mommy Frog

Reply
May 12, 2021 at 1:07 a.m. Janie Says...

I have booked 8 tickets, however there is only one park available. Do I still have to reserve that park?

Reply
May 12, 2021 at 4:36 p.m. FrogBlog Says...

Hi Janie,

Park Pass reservations fill up quickly, so our best suggestion would be to book the park available for now to be sure you have a reservation for your dates. However, keep checking back leading up to your vacation, as reservations do often open up, at which point you can cancel your existing park pass and rebook. Keep in mind that if you have Park Hopper tickets, you will only need to reserve the park you're starting your day at; after 2 p.m., you can hop to additional parks without a Park Pass reservation. Hope this helps!

Hoppy planning!

Mommy Frog

Reply
May 4, 2021 at 6:26 p.m. Izzy Says...

Question! So is it true that if the park you wish to attend does not have availability you can still go to it at 2pm if you have park hopper tickets? For instance, if I wanted to go to Hollywood Studios one day but there are no available reservations, could I make the park reservation for Epcot then go to Hollywood Studios with my park hopper ticket at 2pm? Thanks so much!

Izzy

Reply
May 4, 2021 at 1:40 p.m. FrogBlog Says...

Hi Izzy!

That's correct - if you have a park hopper, you only need to reserve the first park you'll be visiting that day. At 2 p.m., as long as the park you'd like to visit isn't at capacity, you can hop over. Have fun!

Hoppy planning!

Mommy Frog

Reply
Sep 28, 2021 at 7:35 p.m. Shannon Williams Says...

If only planning on going to a park after 2:00 pm (Annual Passholders), do I still need to make a park reservation?

Reply
Sep 28, 2021 at 3:53 p.m. FrogBlog Says...

Hi Shannon!

Yes, you would still need to make a Disney Park Pass reservation.

Hoppy planning!

Mommy Frog

Reply
Apr 28, 2021 at 10:17 p.m. Coral Says...

So, we are coming in tomorrow and we have a park reservation. If we arrive to that park, for the first time that day, after 2, are we still guaranteed entry into that park?

Reply
Apr 28, 2021 at 5:22 p.m. FrogBlog Says...

Hi Coral!

Yes - your park reservation saves your spot, so you should be good to go!

Hoppy planning!

Mommy Frog

Reply
Apr 28, 2021 at 10:30 a.m. Emilia Says...

Hi, we have bought tickets for 2022 as we knew we had to reserve park dates. Can we book a park visit and go to visit in the morning, go back to the (non-Disney) hotel and then go back to the same reserved park in the afternoon? Or does the reservation end as soon as you leave the park?

Reply
Apr 28, 2021 at 8:06 a.m. FrogBlog Says...

Hi Emilia!

Your reservation is good all day, so you are free to leave and re-enter as you need :)

Hoppy planning!

Mommy Frog

Reply
Apr 27, 2021 at 3:56 a.m. Matthew Says...

If I buy disneyworld tickets through your site, and the dates of our trip need to be changed, can we change the dates of our tckets too?

Reply
Apr 28, 2021 at 1:59 p.m. FrogBlog Says...

Hi Matthew!

Tickets can sometimes be adjusted directly through My Disney Experience. They can also be adjusted at Guest Relations at the park or at the ticketing booths at the park. You can also call Guest Relations directly at (407) 566-4985 to adjust.

Hoppy planning!

Mommy Frog

Reply
Apr 26, 2021 at 3:56 p.m. Nicole Says...

Hi, would I be able to buy tickets at the gate?

Reply
Apr 26, 2021 at 11:18 a.m. FrogBlog Says...

Hi Nicole!

Tickets are available at the gate, but since Park Passes are required, you run the risk of not being able to enter due to capacity limits - if you're able, we definitely recommend purchasing in advance and reserving your spot as soon as possible :)

Hoppy planning!

Mommy Frog

Reply
Apr 25, 2021 at 12:08 a.m. Dina Says...

Hello I really hope someone can help I bought 25 tickets to magic kingdom for 04/25/2021 but three of my tickets ended up being for epcot. I now have three of the kids that would be going to epcot. I see there is no room online is there anyway to get those three tickets changed to magic kingdom

Reply
Apr 25, 2021 at 11:02 a.m. FrogBlog Says...

Hi Dina!

We'd recommend continuing to check online to see if any Park Pass reservations open up - you can also try calling Disney World Guest Relations at (407) 939-5277 to see if they have any suggestions for you. Good luck! Crossing our froggy fingers for you!

Hoppy planning!

Mommy Frog

Reply
Apr 12, 2021 at 8:09 p.m. Dominique Says...

I am planning my Honeymoon for December in Disneyworld. I am concerned with WHEN i should begin reserving the parks. I wouldnt want to reserve a park and then realize, oh the hours are shorter that day than this day, etc. How far in advance should i reserve? I know December is a busy month.

Reply
Apr 12, 2021 at 5:01 p.m. FrogBlog Says...

Hi Dominique,

First of all, congratulations! That will surely be one magical honeymoon. :)

We frogs never think it's too early to reserve! Right now, there's open availability in December, so you can take your pick if you've already gotten your tickets. It's better to secure them as soon as you figure out your plans - and then change them later on, if necessary. For park hours, we can only see about two months in advance (today, I can see as far as June 21, 2021). However, some parks currently do not have availability through June 30, 2021. So there would be a risk with waiting until you find out the park hours, especially since the second half of December is particularly busy. Hope this helps!

Hoppy planning!

Mommy Frog

Reply
Apr 10, 2021 at 6:40 p.m. Laurielle Says...

"For instance, we aren’t sure what hoppens if you try to hop back to your initial park and it’s full." Is there any update on this? We normally go back to our hotel around midday to relax and eat then return to the parks, but I'm worried that we might not be able to get back in.

Reply
Apr 12, 2021 at 12:13 p.m. FrogBlog Says...

Hi Laurielle,

If you have a Disney Park Pass reservation and wish to re-enter, you will be allowed back in! Thanks for asking — we've updated our post!

Hoppy planning!

Mommy Frog

Reply
Apr 6, 2021 at 8:01 p.m. Ashley Says...

Hello, I have my family of 9 going to two parks in May. My daughter's ticket was not purchased for some reason, but everyone else's was. Now the parks are not available for the days we are going. What is the likelihood of availability becoming open? Please advise, I don't want anyone to miss out!

Reply
Apr 7, 2021 at 9:51 a.m. FrogBlog Says...

Hi Ashley!

This varies depending on how busy the time you'll be visiting is - we'd recommend continuing to check back each day, as people do cancel and occasionally Disney releases more passes. You can also try giving Guest Relations a call at (407) 939-4357 to see if they have any recommendations for you. Crossing our froggy fingers for you!

Hoppy planning!

Mommy Frog

Reply
Apr 5, 2021 at 10:09 p.m. Olivia Shettles Says...

When going to register for my first park, why does it say that I can't get into Hollywood Studios until 10?

Reply
Apr 6, 2021 at 8:21 a.m. FrogBlog Says...

Hi Olivia!

The admission times given are just the park's operating hours - hope this helps! :)

Hoppy planning!

Mommy Frog

Reply
Apr 3, 2021 at 10:11 p.m. Allyson Says...

Hi,

After I purchased the theme park tickets and did the theme park reservation what will be the return policy if my ticket will be mailed to me it says is elegible for full refund.

Reply
Apr 5, 2021 at 2:32 p.m. FrogBlog Says...

Hi Allyson!

Our mailed Disney tickets are 95% refundable within 90 days of purchase. The 5% fee will cover the delivery, handling and the processing fees associated with accepting payment and fulfilling the order. Tickets must have been purchased within the last 90 days and not gone past the start date selected. They cannot have been modified by Disney Guest Services or through My Disney Experience or been activated by entering the park. Expired tickets, or any ticket not currently sold on this site are non-refundable. If you are looking for a refund, please contact our customer service team so we can give you instructions to make the process run smoothly at 1 (800) 846-1302.

Hoppy planning!

Mommy Frog

Reply
Apr 3, 2021 at 4:21 a.m. Angie Says...

Question: How soon after I purchase tickets from you am I able to make the park reservation? And is that time frame different if I want physical tickets mailed versus e-tickets? Our desired week is filling up and I don’t know if ordering here as compared to Disney will delay our ability to reserve the park days. Thanks.

Reply
Apr 5, 2021 at 2:36 p.m. FrogBlog Says...

Hi Angie!

E-tickets are delivered within 24 hours, while mailed tickets within the United States can take up to 10 business days for standard shipping, or 1-5 for Express Shipping. As soon as you have your confirmation number for your e-ticket, you can link your tickets in My Disney Experience to make your Park Pass reservations. For physical tickets, you will receive an email with your ticket number at a later date, which can then be used to make Park Pass reservations. Please feel free to give us a call at 1 (800) 846-1302 with any questions!

Hoppy planning!

Mommy Frog

Reply
Apr 2, 2021 at 6:16 p.m. Jill Tanner Says...

Can I use my 2020 unused park tickets when I go in July? Do I just link the tickets again?

Reply
Apr 2, 2021 at 4:24 p.m. FrogBlog Says...

Hi Jill!

Disney World’s ticket usage dates for tickets that were impacted by the closure have been extended through September 26, 2021, and can be linked directly in My Disney Experience; if you aren’t able to visit by then, the value of those tickets can be applied to new tickets at an even later date. Feel free to give us a call at 1 (800) 846-1302 to cover all of your options depending on the tickets you have; we’ll work with you to make sure your needs are met!

Hoppy planning!

Mommy Frog

Reply
Mar 18, 2021 at 12:07 a.m. Abril Says...

I have tickets with hopper and also flight tickets but we didn't know about the reservation! We tried to make one reservation but there is nothing available! Does this means that we won't be able to make it to any of the parks?

Reply
Mar 18, 2021 at 10:37 a.m. FrogBlog Says...

Hi Abril!

At this time, a Park Pass is required for park entry in addition to your tickets - keep checking back in case there's a cancellation, but we'd also try giving Disney Guest Relations a call to see what your best options are at this time! They can be reached at (407) 566-4985.

Hoppy planning!

Mommy Frog

Reply
Mar 17, 2021 at 4:06 a.m. Alana Says...

If I have a park pass reservation for Hollywood studios but I am unsuccessful at getting a boarding pass for Rise of the Resistance that morning at 7am, can I then change my park pass reservation to a different park if there is availability that day?

Reply
Mar 17, 2021 at 3:02 p.m. FrogBlog Says...

Hi Alana!

You sure can, as long as there's availability! The app will actually have you cancel the Park Pass you have before reserving another (rather than an edit or change option). Keep in mind that there's another opportunity to get a Boarding Group at 1 p.m. from inside of the park. Hope this helps!

Hoppy planning!

Mommy Frog

Reply
Mar 7, 2021 at 7:30 p.m. Debbie Says...

What is the process if we need to change or cancel what park we reserved on a specific day? ie. if we change our mind or someone gets sick, for example, and we have to cancel or change our park reservation? We already have park tickets. Thanks!

Reply
Mar 8, 2021 at 7:32 a.m. FrogBlog Says...

Hi Debbie!

In My Disney Experience, when looking at your plans, you'll click on the Park Pass reservation; you'll then have the option to cancel if you need to. Hope this helps!

Hoppy planning!

Mommy Frog

Reply
Feb 23, 2021 at 9:26 p.m. Jim Rosenberg Says...

I purchased 5 entry tickets prior to Park Hopper availability. Can I purchase the Park Hopper option to add to 1 or all of my tickets?

Reply
Feb 23, 2021 at 4:17 p.m. FrogBlog Says...

Hi Jim!

You sure can! Please give us a call at 1 (800) 846-1302.

Hoppy planning!

Mommy Frog

Reply
Feb 11, 2021 at 2:23 p.m. Amy Says...

Hello! I have a question. I am going down to Disney and going with a group of people. One day I am going with some friends and then a few days later going with another group of friends. Do we all have to be on the same reservation for the parks? Or do we reserve the days separately? Not sure how this process works. Any help would be greatly appreciated! Thanks!

Reply
Feb 11, 2021 at 9:30 a.m. FrogBlog Says...

Hi Amy!

The Park Pass reservations are made using My Disney Experience (since it's tied to your tickets), so if you are all connected as Family and Friends on the app, one person can make a reservation for the group (you'd just select your whole party when making the reservation, which the app will prompt you to do); otherwise, you'll each need to individually reserve in your own My Disney Experience accounts. As long as everyone has a valid Park Pass for the park you'll be visiting, you won't have any issues! Hope this helps!

Hoppy planning!

Mommy Frog

Reply
Nov 30, 2020 at 8:21 p.m. Robert Taylor Says...

I am currently planning a trip for Christmas of 2021. If I get my tickets and plan my days and reservations now, and then want to change my plans (park hours for specific park may cause us to alter our plans) can I change the reservations at a later date?

Reply
Nov 30, 2020 at 2:30 p.m. FrogBlog Says...

Hi Robert!

You sure can! The only caveat is that this is subject to the park's availability (and capacity limits), and you will have to cancel your initial pass before reserving the replacement.

Hoppy planning!

Mommy Frog

Reply
Nov 27, 2020 at 9:06 p.m. Karen Krupka Says...

I have 2 questions regarding the park hopper, TIA:

If I make a park reservation for HS and then decide to go to Epcot after 2, am I able to make an advance reservation at an Epcot restaurant for that same day? And, how will I know if Epcot is at capacity or not on that particular day before I head over?

Reply
Dec 2, 2020 at 7:22 a.m. FrogBlog Says...

Hi Karen!

You can make an EPCOT restaurant reservation, even if your Park Pass is for another park! From what we understand, you'll be able to check hopping eligibility, including park capacity, on My Disney Experience.

Hoppy planning!

Mommy Frog

Reply
Jan 5, 2021 at 8:46 p.m. Holly Says...

So confused. I thought you needed a reservation for a park to make dinner reservations ahead of time. We love to hop to Epcot for dinner since there are so many choices

Reply
Jan 5, 2021 at 3:03 p.m. FrogBlog Says...

Hi Holly!

It is definitely not a simple process - we're hoppy to help! If you don't have a park hopper ticket, you need both a Disney Park Pass and a valid dining reservation for the same park, on the same day (that is, if you have a one-day base ticket to EPCOT, but want to dine at Crystal Palace in Magic Kingdom, your dining reservation alone doesn't guarantee you entry). However, with park hopping's return, you only need a Disney Park Pass for the first park you'll be hopping to - so if you wanted to hit Magic Kingdom in the morning then hop over to EPCOT with your park hopper ticket, you'd only need a Disney Park Pass for Magic Kingdom (and could make an ADR for an EPCOT restaurant without issue, or the need for a Park Pass for EPCOT!). The downside to park hopping currently is that you aren't guaranteed entry to that second park, as capacity limits are still in place - so there is a slim chance that the park you're hopping to could hit capacity and you may not make your dinner reservation as planned. Hope this helps!

Hoppy planning!

Mommy Frog

Reply
Nov 24, 2020 at 10:48 p.m. Linda Says...

Hi,

Sorry coming from Australia and my experience of Disney is from many years ago. Do you pay for park resevations, or just pay for the park tickets? Do you need to have bought your tickets before you can make your park reservation?

Thanks for the help,

Linda

Reply
Nov 30, 2020 at 8:04 a.m. FrogBlog Says...

Hi Linda!

Don't be sorry at all - we are hoppy to help! :) You do not need to pay for the reservation system, but you do need to have your tickets purchased and linked to My Disney Experience before you can reserve your Disney Park Pass reservation.

Hoppy planning!

Mommy Frog

Reply
Nov 24, 2020 at 6:54 p.m. Holly Says...

So I am reading this and my only concern is the park reservation and dining reservation.

We love to start at one of the other parks then end with dinner at Epcot (I am sure we are not the only ones)

So we would be making a park reservation at our first park. Then reading this it sounds like we would not be able to make a reservation at Epcot as our second park.. correct?

Reply
Nov 24, 2020 at 1:08 p.m. FrogBlog Says...

Hi Holly!

Yes, that's correct - at this time, you only make a reservation for your first park. At 2 p.m., if you have a park hopper ticket or an AP, you can then hop to another park, pending capacity limits, without needing a reservation for the second park. We're hoping to have more information soon to be able to best advise you on how to make scenarios just like this work in terms of potential park capacity limits, ADRs, etc. We'll keep you posted as we learn more!

Hoppy planning!

Mommy Frog

Reply
Nov 17, 2020 at 4:37 p.m. mellanie loperena Says...

Back in September I planned for my sons 13th bday bash and I purchased resort reservations at Swan and Dolphin for 20-23 tickets and reserved three parks for Nov 21,22,23 with a lunch reservation for Sun at Beauty and Beast. We had a change in one person in my party of four now not going. Is it possible to transfer the name on that reservation to my sister instead?

Reply
Nov 17, 2020 at 4:07 p.m. FrogBlog Says...

Hi Mellanie!

If you're looking to adjust your resort or ticket reservations that were purchased through Undercover Tourist, please give us a call at 1 (800) 846-1302. If you're looking to adjust the lunch reservation, Disney Dining would be your best bet! They can be reached at (407) 939-3463.

Hoppy planning!

Mommy Frog

Reply
Nov 4, 2020 at 12:41 a.m. Bruce Snyder Says...

I have seen where it says only 1-7 day tickets are available for purchase to Disney World currently. You have a 10 ticket for sale. My question is, if a purchase a 10 day ticket will I be able to use it December 2020?

Reply
Nov 5, 2020 at 4:16 p.m. FrogBlog Says...

Hi Bruce!

Currently, 10-day tickets are only available for use in 2021.

Hoppy planning!

Mommy Frog

Reply
Oct 24, 2020 at 5:36 p.m. Kyle Says...

Hi there. Is it possible that HS will have availability on the dates that are all sold out? As in, people cancel or switch dates, have you seen HS park reservation become available in that case?

Reply
Oct 26, 2020 at 7:32 a.m. FrogBlog Says...

Hi Kyle!

Hollywood Studios is very popular right now. It can (and has) happened that Park Passes become available for HS, though, so it's definitely worth checking back!

Hoppy planning!

Mommy Frog

Reply
Oct 22, 2020 at 11:58 p.m. Just Wally Says...

Hello, Are we able to book 2 parks the same day using the reservation system or is it just one park per day?

Reply
Oct 22, 2020 at 8:18 p.m. FrogBlog Says...

Hi Wally!

Right now, guests are only permitted to visit one park per day (no hopping yet!).

Hoppy planning!

Mommy Frog

Reply
Oct 22, 2020 at 11:55 p.m. Nancy Says...

I was at AK, HS and MK this week and it appeared visitors were using fast passes. Times for fast passes were posted on attractions. Have fast passes resumed? Thank you.

Reply
Oct 22, 2020 at 8:19 p.m. FrogBlog Says...

Hi Nancy!

The FastPass queue is currently being used for DAS (Disability Access Service) return and Rider Switch, but FastPass service has not resumed.

Hoppy planning!

Mommy Frog

Reply
Oct 22, 2020 at 10:34 p.m. Lindsay Says...

Hi there! We’re AP holders and just used our first reservation today (1 of 3 already booked). Went to make our next one for a couple months and it won’t let us. Is there a time frame on when these can be made? Like after midnight or next day?

Reply
Oct 22, 2020 at 8:22 p.m. FrogBlog Says...

Hi Lindsay!

It should be a rolling three reservations; we'd suggest checking again in the morning and calling the AP line (407-939-7277) if you're still not having any luck!

Hoppy planning!

Mommy Frog

Reply
Oct 21, 2020 at 8:10 p.m. Denisse Rivera Says...

Good afternoon,

Any idea how many reservations are being given a day? We just came back from Epcot and it was rather full considering the times. Thank you,

Denisse Rivera

Disney Lover

Reply
Oct 21, 2020 at 3:31 p.m. FrogBlog Says...

Hi Denisse!

No, unfortunately we don't know exactly how many park reservations are available each day, only that capacity is currently limited to 25%.

Keep hopping!

Leap

Reply
Oct 21, 2020 at 1:28 a.m. Jayne Says...

We purchased 2-4 park tickets for an April 22, 2020 trip which we couldn’t use because of COVID-19 and everything was closed. Will we be able to still use our tickets?

Thanks

Reply
Oct 22, 2020 at 8:55 a.m. FrogBlog Says...

Hi Jayne!

Disney World's ticket usage dates for tickets that were impacted by the closure have been extended through September 26, 2021; if you aren't able to visit by then, the value of those tickets can be applied to new tickets at an even later date. Feel free to give us a call at 1 (800) 846-1302 to cover all of your options depending on the tickets you have; we'll work with you to make sure your needs are met!

Keep hopping!

Leap

Reply
Oct 20, 2020 at 2:42 p.m. Jen Says...

Hollywood Studios seems to be the one reservation we can't get for an upcoming trip. Is there a way to book one park, but without losing the current reservation, see if another park would be available to swap to?

Reply
Oct 20, 2020 at 10:03 a.m. FrogBlog Says...

Hi Jen!

You can check availability any time here. If you find that Hollywood Studios becomes available, you can change your Park Pass without penalty as long as it's a date that's valid with your tickets! (Note that you'll need to cancel your current Park Pass before rebooking.)

Hoppy planning!

Mommy Frog

Reply
Oct 15, 2020 at 5:08 p.m. A Says...

Am I able to book a park reservation with a resort booking only or do I have to have tickets and a resort?

Reply
Oct 15, 2020 at 2:56 p.m. FrogBlog Says...

Hi A!

All you need to book a Park Pass is your tickets; if you do have a resort reservation, as well, there is generally slightly better availability, so we'd suggest linking it if you have it.

Hoppy planning!

Mommy Frog

Reply
Oct 13, 2020 at 12:04 a.m. Donna Says...

Hello there!

Am I able to link my hotel reservation from the good neighbor hotel: The Grand Orlando Resort at Celebration? I tried many times but the reservation number is invalid.. Thank You!

Reply
Oct 13, 2020 at 11:32 a.m. FrogBlog Says...

Hi Donna!

You should be able to - a cast member may be able to help you at (407) 939-4357. Hope this helps!

Hoppy planning!

Mommy Frog

Reply
Sep 25, 2020 at 7:28 p.m. Danny Says...

How far in advance would you recommend making a reservation for a park? We’re planning on going in the middle of November. If I wait until the end of October will they still have availability? With everything changing daily I don’t want to buy park tickets if my plans suddenly get cancelled and then have to fight for a refund. Thank you so much!

Reply
Sep 25, 2020 at 3:09 p.m. FrogBlog Says...

Hi Danny!

We'd recommend making a Park Pass reservation as soon as your plans are firmed up - while reservations have been pretty flexible to date, things are starting to pick up (in fact, there are a few dates in October with no availability at this time). The sooner, the better :)

Hoppy planning!

Mommy Frog

Reply
Sep 28, 2020 at 6:52 p.m. Lucila Molina Says...

Is there any way to check park availability without a ticket?

Reply
Sep 28, 2020 at 2:36 p.m. FrogBlog Says...

Hi Lucila!

There sure is - hop here and you can see which parks are available on which dates (it's also broken down by resort guests, ticket holders and Annual Passholders, so be sure to select the option most applicable to you!). Hope this helps!

Hoppy planning!

Mommy Frog

Reply
Sep 23, 2020 at 1:59 a.m. Marcelle N Lebbad Says...

Are they currently doing fastpass? Are the shows Animal kingdom on? {Nemo, Lion King etc)

Reply
Sep 23, 2020 at 8:28 a.m. FrogBlog Says...

Hi Marcelle!

FastPass is not currently in use. Finding Nemo, Festival of the Lion King and UP! A Great Bird Adventure are not currently running. However, It's Tough to Be a Bug and Feathered Friends in Flight are both showing at this time at Animal Kingdom. Hope this helps!

Hoppy planning!

Mommy Frog

Reply
Sep 23, 2020 at 5:25 p.m. Marcelle N Lebbad Says...

If I purchase a 2 single day Disney pass is it refundable?

Reply
Sep 24, 2020 at 10:31 a.m. FrogBlog Says...

Hi Marcelle!

Our Mailed Tickets have a 90-Day Return Policy - 95% of the item(s) order amount will be refunded back to you (the 5% fee will cover the delivery, handling and the processing fees associated with accepting payment and fulfilling the order). In order to be eligible for a refund, tickets must have been purchased within the last 90 days and not gone past the start date selected. They cannot have been modified by Disney Guest Services or through My Disney Experience (i.e., opted for an upgrade or changed the ticket type) or been activated by entering the park. Expired tickets, or any ticket not currently sold on this site are non-refundable. E-tickets, however, are nonrefundable (though we can often help with options for future use). Let us know if we can help with any additional questions, or feel free to give us a call at 1 (800) 846-1302!

Hoppy planning!

Mommy Frog

Reply
Sep 17, 2020 at 11:50 p.m. Brad C Says...

We have a trip planned to Disney for Fall break next month and would like to do 9 days of parks. The max our reservation would allow is 7 days. I know for 2020 they aren't letting you book any more than that. Customer service told me that we could purchase a separate 2 day park pass but that is a rip because instead of it being $10 per person per day more that is more like $100 per person per day more. In the past we have just added extra days after we got to the parks. Has anyone had any trouble adding extra days since the parks reopened and they have the ticket restrictions in place?

Reply
Sep 16, 2020 at 2:01 p.m. John Gonzales Says...

I’m planning a trip to Disney world February 1st through the 8th using DVC points. If I purchase a 5 or 6 day park ticket and later decided to change my dates can I change the reservation for my tickets?

Reply
Sep 16, 2020 at 2:57 p.m. FrogBlog Says...

Hi John!

As long as the parks you'd like to visit have Park Pass availability, you are able to change your Park Passes to those new dates!

Hoppy planning!

Mommy Frog

Reply
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