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Disney World Is Bringing Back Park Hopping Starting Jan. 1

by Mommy Frog on November 20, 2020 240 Orlando

After a temporary closure due to COVID-19, Walt Disney World Resort reopened its theme parks with new procedures in place. To maintain physical distancing, the resort limited capacity within its parks, instituting a new park reservation system to manage daily attendance. Disney just extended the ticket reservation window to Jan. 14, 2022, so the park reservation system is sticking around longer than expected. And in hopping news (literally!), Disney announced today that park hopping would return starting Jan. 1, 2021. We've got the full details below, but the bottom line is if you wish to visit the parks before Jan. 14, 2022, you will need valid admission AND a Disney Park Pass reservation for the same park on the same day.

As more people are now hopping back to the parks, including the last few months of this year and into early 2021, it's especially important to make park reservations ASAP. The first step is to purchase tickets. With park hopping returning, guests with Park Hopper tickets (or annual passes that include the option) will again be able to hop around multiple theme parks in the same day. This post will walk you through all of the specifics so you can reserve your spot at Walt Disney World Resort!

All of the Details on Disney's Park Pass Reservation System

Disney World Park Reservation System Availability

As mentioned above, Disney limited capacity in its parks when it reopened, initially capped at 25 percent. As more people are returning to the parks, capacity has increased to 35 percent. While capacity remains open at most parks most days, as of this writing, Disney's Hollywood Studios is hitting its limits. In fact, for some of November and the week of Christmas in December, it has already hit capacity. The same goes for Magic Kingdom, where guests are eager to hop to take in the park's holiday festivities. What this means is that if you're planning to visit the parks before the end of the year or in early 2021, we highly recommend you purchase your tickets AND make your park reservations NOW.

We've made it easy, as can do both of those things through Undercover Tourist. You can feel confident buying through us because …

    • You can see current park availability when purchasing.
    • You can choose between physical or E-ticket delivery.
      • Once you receive your E-ticket or physical ticket IDs, we suggest linking your ticket straight away to My Disney Experience and making your theme park reservation. (If you prefer physical tickets, we will provide your ticket numbers in advance of shipping.)
    • You pay what you see! No hidden fees (and tax included).
    • 90-Day Returns (where applicable) with friendly, knowledgeable agents.
      • Our customer service agents will take care of you, as Undercover Tourist takes care of them.
    • You have access to additional discounts when bundling your Walt Disney World tickets with Universal Orlando or SeaWorld tickets, which can be stacked with even bigger discounts when bundling select hotels and car rentals.
    • We’ve been an authorized Walt Disney World ticket seller for over 20 years.
    • We have thousands of hoppy customers with positive reviews.

Who Needs to Make Disney Park Pass Reservations?

Disney's Hollywood Studios Character Cavalcade

Short answer: everyone!

Disney has set aside a limited number of Park Pass reservations for three separate groups: guests with Disney Resort hotel reservations, guests with theme park tickets and annual passholders.

Park reservations will be available through Jan. 14, 2022, based on your resort stay and ticket eligibility or ticket eligibility window. If you've booked a vacation package through Disney, your ticket eligibility is tied to your package's travel dates. To make a park reservation for a different date, you'll have to modify your vacation package dates. All guests are now able to book new Disney Resort hotels and Walt Disney World theme park tickets, and make their park reservations as Disney World's phased reopening continues.

What to Know Before You Make Your Disney World Reservation

Disney Park Pass - My Plans View in My Disney Experience

With safety a top priority, you'll find some new policies in place at Walt Disney World Resort. Disney will require masks and temperature checks, among other new health and safety measures, including limiting capacity in parks, on attractions, on transportation and in restaurants. Disney has also canceled all existing FastPass+ reservations through the end of 2020. (Here are full details about health and safety policies for Disney World's reopening.) Before you make your Disney World reservation, there are a few important things to remember:

  • Initially, this system was limited to those who already had valid theme park admission (guests with existing hotel reservations and tickets, annual passholders with existing hotel reservations, guest with existing tickets and annual passholders who had made their initial three theme park reservations). Now, the system is open to the general public!
  • Linking your tickets to My Disney Experience does not void Undercover Tourist's return policy.
  • Reservations are limited and subject to availability, and not guaranteed until a reservation is finalized.
  • Prior to Jan. 1, 2021, guests will be able to visit one park per day.
  • After Jan. 1, 2021, if your ticket or pass includes the Park Hopper option, you will only need a Disney Park Pass reservation for the first park you wish to enter. Once you've entered the first park for the day, you are able to hop to another park at 2 p.m. (though entry is still subject to capacity limits). More on this below!
  • A park reservation must be made for each day of entry. If you have a multi-day ticket, you must make a park reservation for each day of your visit.
  • If you have previously linked your theme park tickets or hotel information in My Disney Experience, we recommend that you log in and double-check that the information looks correct in the system.
  • If you have not already linked your hotel reservation or tickets in My Disney Experience, you'll want to make sure they are linked ASAP. They are required before you can make a reservation in the new system.
  • Annual passholders without a hotel reservation are limited to three park passes at a time. Once you use a park pass, you may obtain a new one. (In other words, it's a rolling pass count — three park reservations at any given time.)
  • Guests ages 2 and under do not need a Park Pass.
  • You can view a Disney Park Pass Availability calendar here.
  • If you are looking to reserve in-park dining, you will also need a Disney Park Pass reservation for the same park, on the same day; a dining reservation does not guarantee you entry to the park. (If, for example, you'd like to dine at Hollywood & Vine at Disney's Hollywood Studios, you'd also need a valid ticket and Disney Park Pass, all for the same day as your dining reservation.)

Step-by-Step Guide to Using the Disney Park Pass System

Disney Park Pass Reservation - My Disney Experience

1. Register or sign in to StartYourDisneyExperience.com and link your admission. 

If you haven't already, you will need to register for an account at StartYourDisneyExperience.com and then link your park admission. (If you've already linked your tickets in My Disney Experience, you'll just need to log in to My Disney Experience and navigate to Disney Park Pass System.)

2. Create your party.

Then, create your Family and Friends list for your travel party. You’ll need this to assign tickets to them and to make theme park reservations a little later. (If you've used My Disney Experience in the past to make FastPass+ parties and reservations, you'll find the process very similar.)

3. Select a date and park. 

Disney Park Pass - Select Date and Park

Choose the date and the theme park that you'd like to visit. Right now, you'll be shown an "arrive between" window, which are the park's operating hours for the day.

4. Review and confirm your plans.

Disney Park Pass - Confirm

That's it! You'll be able to see your Park Passes in My Plans in My Disney Experience at any time.

How Will Park Hopping Work with the Disney Park Pass Reservation System?

Disney Park Pass Reservation System - Park Hopping Information

Beginning Jan. 1, 2021, the Park Hopper option will be back, with some slight modifications. Guests with passes or tickets that include the Park Hopper option must make a Disney Park Pass reservation for the first park they plan to visit and enter that first park prior to visiting another. At this time, a park reservation is not required after the first park (but this is subject to change, so stay tuned!) Additionally, there will be specific Park Hopper hours. Park Hopper hours will start at 2 p.m. each day and end at the park's scheduled close time. Be sure to check DisneyWorld.com/ParkHours and the My Disney Experience app for the most up-to-date Park Hopper hours, as they could start earlier at a later date depending on the day and park. Entry will still be subject to capacity limits, so it'll be especially important to check My Disney Experience before you make the jump!

We are so excited to park hop again! If you've spent your day hopping around Fantasyland, Frontierland, Tomorrowland and Adventureland, but want to cap off your day with a drink or dinner at EPCOT, a Park Hopper you to do so! Perhaps you weren't able to snag a park reservation for Disney's Hollywood Studios — the return of the Park Hopper would give you the option to travel to Star Wars: Galaxy's Edge later in the day, after you've visited your first park. More options, more magic — count us in!

Related: Disney World Will Reopen Its Parks July 11

Related: Status of Major U.S, Theme Parks

Hoppy planning!

Keep hopping, Mommy Frog!
View Comments
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1–50 of 104 comments
Nov 30, 2020 at 8:21 p.m. Robert Taylor Says...

I am currently planning a trip for Christmas of 2021. If I get my tickets and plan my days and reservations now, and then want to change my plans (park hours for specific park may cause us to alter our plans) can I change the reservations at a later date?

Reply
Nov 30, 2020 at 2:30 p.m. FrogBlog Says...

Hi Robert!

You sure can! The only caveat is that this is subject to the park's availability (and capacity limits), and you will have to cancel your initial pass before reserving the replacement.

Hoppy planning!

Mommy Frog

Reply
Nov 27, 2020 at 9:06 p.m. Karen Krupka Says...

I have 2 questions regarding the park hopper, TIA:

If I make a park reservation for HS and then decide to go to Epcot after 2, am I able to make an advance reservation at an Epcot restaurant for that same day? And, how will I know if Epcot is at capacity or not on that particular day before I head over?

Reply
Dec 2, 2020 at 7:22 a.m. FrogBlog Says...

Hi Karen!

You can make an EPCOT restaurant reservation, even if your Park Pass is for another park! From what we understand, you'll be able to check hopping eligibility, including park capacity, on My Disney Experience.

Hoppy planning!

Mommy Frog

Reply
Nov 24, 2020 at 10:48 p.m. Linda Says...

Hi,

Sorry coming from Australia and my experience of Disney is from many years ago. Do you pay for park resevations, or just pay for the park tickets? Do you need to have bought your tickets before you can make your park reservation?

Thanks for the help,

Linda

Reply
Nov 30, 2020 at 8:04 a.m. FrogBlog Says...

Hi Linda!

Don't be sorry at all - we are hoppy to help! :) You do not need to pay for the reservation system, but you do need to have your tickets purchased and linked to My Disney Experience before you can reserve your Disney Park Pass reservation.

Hoppy planning!

Mommy Frog

Reply
Nov 24, 2020 at 6:54 p.m. Holly Says...

So I am reading this and my only concern is the park reservation and dining reservation.

We love to start at one of the other parks then end with dinner at Epcot (I am sure we are not the only ones)

So we would be making a park reservation at our first park. Then reading this it sounds like we would not be able to make a reservation at Epcot as our second park.. correct?

Reply
Nov 24, 2020 at 1:08 p.m. FrogBlog Says...

Hi Holly!

Yes, that's correct - at this time, you only make a reservation for your first park. At 2 p.m., if you have a park hopper ticket or an AP, you can then hop to another park, pending capacity limits, without needing a reservation for the second park. We're hoping to have more information soon to be able to best advise you on how to make scenarios just like this work in terms of potential park capacity limits, ADRs, etc. We'll keep you posted as we learn more!

Hoppy planning!

Mommy Frog

Reply
Nov 17, 2020 at 4:37 p.m. mellanie loperena Says...

Back in September I planned for my sons 13th bday bash and I purchased resort reservations at Swan and Dolphin for 20-23 tickets and reserved three parks for Nov 21,22,23 with a lunch reservation for Sun at Beauty and Beast. We had a change in one person in my party of four now not going. Is it possible to transfer the name on that reservation to my sister instead?

Reply
Nov 17, 2020 at 4:07 p.m. FrogBlog Says...

Hi Mellanie!

If you're looking to adjust your resort or ticket reservations that were purchased through Undercover Tourist, please give us a call at 1 (800) 846-1302. If you're looking to adjust the lunch reservation, Disney Dining would be your best bet! They can be reached at (407) 939-3463.

Hoppy planning!

Mommy Frog

Reply
Nov 4, 2020 at 12:41 a.m. Bruce Snyder Says...

I have seen where it says only 1-7 day tickets are available for purchase to Disney World currently. You have a 10 ticket for sale. My question is, if a purchase a 10 day ticket will I be able to use it December 2020?

Reply
Nov 5, 2020 at 4:16 p.m. FrogBlog Says...

Hi Bruce!

Currently, 10-day tickets are only available for use in 2021.

Hoppy planning!

Mommy Frog

Reply
Oct 24, 2020 at 5:36 p.m. Kyle Says...

Hi there. Is it possible that HS will have availability on the dates that are all sold out? As in, people cancel or switch dates, have you seen HS park reservation become available in that case?

Reply
Oct 26, 2020 at 7:32 a.m. FrogBlog Says...

Hi Kyle!

Hollywood Studios is very popular right now. It can (and has) happened that Park Passes become available for HS, though, so it's definitely worth checking back!

Hoppy planning!

Mommy Frog

Reply
Oct 22, 2020 at 11:58 p.m. Just Wally Says...

Hello, Are we able to book 2 parks the same day using the reservation system or is it just one park per day?

Reply
Oct 22, 2020 at 8:18 p.m. FrogBlog Says...

Hi Wally!

Right now, guests are only permitted to visit one park per day (no hopping yet!).

Hoppy planning!

Mommy Frog

Reply
Oct 22, 2020 at 11:55 p.m. Nancy Says...

I was at AK, HS and MK this week and it appeared visitors were using fast passes. Times for fast passes were posted on attractions. Have fast passes resumed? Thank you.

Reply
Oct 22, 2020 at 8:19 p.m. FrogBlog Says...

Hi Nancy!

The FastPass queue is currently being used for DAS (Disability Access Service) return and Rider Switch, but FastPass service has not resumed.

Hoppy planning!

Mommy Frog

Reply
Oct 22, 2020 at 10:34 p.m. Lindsay Says...

Hi there! We’re AP holders and just used our first reservation today (1 of 3 already booked). Went to make our next one for a couple months and it won’t let us. Is there a time frame on when these can be made? Like after midnight or next day?

Reply
Oct 22, 2020 at 8:22 p.m. FrogBlog Says...

Hi Lindsay!

It should be a rolling three reservations; we'd suggest checking again in the morning and calling the AP line (407-939-7277) if you're still not having any luck!

Hoppy planning!

Mommy Frog

Reply
Oct 21, 2020 at 8:10 p.m. Denisse Rivera Says...

Good afternoon,

Any idea how many reservations are being given a day? We just came back from Epcot and it was rather full considering the times. Thank you,

Denisse Rivera

Disney Lover

Reply
Oct 21, 2020 at 3:31 p.m. FrogBlog Says...

Hi Denisse!

No, unfortunately we don't know exactly how many park reservations are available each day, only that capacity is currently limited to 25%.

Keep hopping!

Leap

Reply
Oct 21, 2020 at 1:28 a.m. Jayne Says...

We purchased 2-4 park tickets for an April 22, 2020 trip which we couldn’t use because of COVID-19 and everything was closed. Will we be able to still use our tickets?

Thanks

Reply
Oct 22, 2020 at 8:55 a.m. FrogBlog Says...

Hi Jayne!

Disney World's ticket usage dates for tickets that were impacted by the closure have been extended through September 26, 2021; if you aren't able to visit by then, the value of those tickets can be applied to new tickets at an even later date. Feel free to give us a call at 1 (800) 846-1302 to cover all of your options depending on the tickets you have; we'll work with you to make sure your needs are met!

Keep hopping!

Leap

Reply
Oct 20, 2020 at 2:42 p.m. Jen Says...

Hollywood Studios seems to be the one reservation we can't get for an upcoming trip. Is there a way to book one park, but without losing the current reservation, see if another park would be available to swap to?

Reply
Oct 20, 2020 at 10:03 a.m. FrogBlog Says...

Hi Jen!

You can check availability any time here. If you find that Hollywood Studios becomes available, you can change your Park Pass without penalty as long as it's a date that's valid with your tickets! (Note that you'll need to cancel your current Park Pass before rebooking.)

Hoppy planning!

Mommy Frog

Reply
Oct 15, 2020 at 5:08 p.m. A Says...

Am I able to book a park reservation with a resort booking only or do I have to have tickets and a resort?

Reply
Oct 15, 2020 at 2:56 p.m. FrogBlog Says...

Hi A!

All you need to book a Park Pass is your tickets; if you do have a resort reservation, as well, there is generally slightly better availability, so we'd suggest linking it if you have it.

Hoppy planning!

Mommy Frog

Reply
Oct 13, 2020 at 12:04 a.m. Donna Says...

Hello there!

Am I able to link my hotel reservation from the good neighbor hotel: The Grand Orlando Resort at Celebration? I tried many times but the reservation number is invalid.. Thank You!

Reply
Oct 13, 2020 at 11:32 a.m. FrogBlog Says...

Hi Donna!

You should be able to - a cast member may be able to help you at (407) 939-4357. Hope this helps!

Hoppy planning!

Mommy Frog

Reply
Sep 25, 2020 at 7:28 p.m. Danny Says...

How far in advance would you recommend making a reservation for a park? We’re planning on going in the middle of November. If I wait until the end of October will they still have availability? With everything changing daily I don’t want to buy park tickets if my plans suddenly get cancelled and then have to fight for a refund. Thank you so much!

Reply
Sep 25, 2020 at 3:09 p.m. FrogBlog Says...

Hi Danny!

We'd recommend making a Park Pass reservation as soon as your plans are firmed up - while reservations have been pretty flexible to date, things are starting to pick up (in fact, there are a few dates in October with no availability at this time). The sooner, the better :)

Hoppy planning!

Mommy Frog

Reply
Sep 28, 2020 at 6:52 p.m. Lucila Molina Says...

Is there any way to check park availability without a ticket?

Reply
Sep 28, 2020 at 2:36 p.m. FrogBlog Says...

Hi Lucila!

There sure is - hop here and you can see which parks are available on which dates (it's also broken down by resort guests, ticket holders and Annual Passholders, so be sure to select the option most applicable to you!). Hope this helps!

Hoppy planning!

Mommy Frog

Reply
Sep 23, 2020 at 1:59 a.m. Marcelle N Lebbad Says...

Are they currently doing fastpass? Are the shows Animal kingdom on? {Nemo, Lion King etc)

Reply
Sep 23, 2020 at 8:28 a.m. FrogBlog Says...

Hi Marcelle!

FastPass is not currently in use. Finding Nemo, Festival of the Lion King and UP! A Great Bird Adventure are not currently running. However, It's Tough to Be a Bug and Feathered Friends in Flight are both showing at this time at Animal Kingdom. Hope this helps!

Hoppy planning!

Mommy Frog

Reply
Sep 23, 2020 at 5:25 p.m. Marcelle N Lebbad Says...

If I purchase a 2 single day Disney pass is it refundable?

Reply
Sep 24, 2020 at 10:31 a.m. FrogBlog Says...

Hi Marcelle!

Our Mailed Tickets have a 90-Day Return Policy - 95% of the item(s) order amount will be refunded back to you (the 5% fee will cover the delivery, handling and the processing fees associated with accepting payment and fulfilling the order). In order to be eligible for a refund, tickets must have been purchased within the last 90 days and not gone past the start date selected. They cannot have been modified by Disney Guest Services or through My Disney Experience (i.e., opted for an upgrade or changed the ticket type) or been activated by entering the park. Expired tickets, or any ticket not currently sold on this site are non-refundable. E-tickets, however, are nonrefundable (though we can often help with options for future use). Let us know if we can help with any additional questions, or feel free to give us a call at 1 (800) 846-1302!

Hoppy planning!

Mommy Frog

Reply
Sep 17, 2020 at 11:50 p.m. Brad C Says...

We have a trip planned to Disney for Fall break next month and would like to do 9 days of parks. The max our reservation would allow is 7 days. I know for 2020 they aren't letting you book any more than that. Customer service told me that we could purchase a separate 2 day park pass but that is a rip because instead of it being $10 per person per day more that is more like $100 per person per day more. In the past we have just added extra days after we got to the parks. Has anyone had any trouble adding extra days since the parks reopened and they have the ticket restrictions in place?

Reply
Sep 16, 2020 at 2:01 p.m. John Gonzales Says...

I’m planning a trip to Disney world February 1st through the 8th using DVC points. If I purchase a 5 or 6 day park ticket and later decided to change my dates can I change the reservation for my tickets?

Reply
Sep 16, 2020 at 2:57 p.m. FrogBlog Says...

Hi John!

As long as the parks you'd like to visit have Park Pass availability, you are able to change your Park Passes to those new dates!

Hoppy planning!

Mommy Frog

Reply
Sep 12, 2020 at 3:44 a.m. Danielle P Says...

I see that you mention that linking tickets purchased from undercover tourist doesn’t void the return policy, but what about booking a reservation for a park? If plans were to change, is a refund still available?

Reply
Sep 14, 2020 at 10:15 a.m. FrogBlog Says...

Hi Danielle!

As long as the ticket remains wholly unused, adding/canceling a Disney Park Pass (and linking to My Disney Experience, as you mentioned) will not void the return policy on the ticket. If you have any questions, feel free to give us a call at 1 (800) 846-1302!

Hoppy planning!

Mommy Frog

Reply
Sep 11, 2020 at 7:24 p.m. Allissa Says...

I want to buy a 6 day ticket with access to the water parks, but when I try to buy, the only dates available are in 2021. Are the water parks not open yet?

Reply
Sep 11, 2020 at 2:37 p.m. FrogBlog Says...

Hi Allissa!

That's correct - none of the water parks are currently open.

Hoppy planning!

Mommy Frog

Reply
Aug 24, 2020 at 3:06 p.m. Bryan C Says...

We are going to DW on 9/20/20 and have reserved a park for each of the 6 days we'll be there. Is it possible to change the park we want to go to during our stay? For instance, if we had originally planned to to to MK on Wednesday and then Tuesday night or Wednesday morning (before going to the park) we decide to go to HS instead, can we change our reservation assuming there's availability?

Reply
Aug 24, 2020 at 12:52 p.m. FrogBlog Says...

Hi Bryan!

Yes, as long as there's availability, you can certainly change your Park Pass and head to a different park. Have a great time!

Hoppy planning!

Mommy Frog

Reply
Aug 23, 2020 at 1:16 p.m. Jason Says...

Bought a four day hopper pass with an extra day back in Jan 2020 before the park shut down. Is it possible to get a refund for the difference from the hopper to the one park a day pass thru you, or can i go to the customer relations desk at the park and get maybe a gift card for the difference.

Reply
Sep 1, 2020 at 3:19 p.m. FrogBlog Says...

Hi Jason!

You'll need to call the Disney Reservation Center at 407-566-4985 and ask for the park hopper refund. You will need to ask for the refund before you activate (by entering the parks) the tickets. If you have any additional questions, please reach out to our customer service team (info@undercovertourist.com). Thank you!

Hoppy planning!

Mommy Frog

Reply
Aug 21, 2020 at 5:32 p.m. Katherine Barron Says...

I have 4 day park pass and want to go to Hollywood Studios two of our 4 days. The system will not let me reserve more than one day in HS. Is this a new restriction? Is this a glitch?

Reply
Aug 24, 2020 at 8:12 a.m. FrogBlog Says...

Hi Katherine!

We'd suggest checking the availability calendar, because it's possible that Hollywood Studios is full on the day you're receiving the error for. If that IS the case, you can continue to check to see if any availability opens up for Hollywood Studios (while making a separate park reservation for a different park in the meantime - switching is toadally permissible). If that does not seem to be the case, we'd suggest giving Guest Relations a call at (407) 566-4985. They may be able to help :) Outside of limited availability at the parks, there is no restriction on holding more than one Park Pass for the same park. Hope this helps! Crossing our froggy fingers for you!

Hoppy planning!

Mommy Frog

Reply
Aug 18, 2020 at 4:51 p.m. Kristina Says...

Are you able to add an extra park day to tickets bought from UT?

Reply
Aug 19, 2020 at 11:48 a.m. FrogBlog Says...

Hi Kristina,

Yes, you can! These are the same tickets as you would purchase directly from Disney.

Keep hopping!

Leap

Reply
Oct 9, 2020 at 12:10 p.m. CHRISTINE WORKMAN Says...

Do we add a day through the Disney site or through UC? I am considering adding a day to our November trip. We bought 2-day passes through UC.

Reply
Oct 13, 2020 at 2:26 p.m. FrogBlog Says...

Hi Christine!

Please give us a call at 1 (800) 846-1302 and we'll be hoppy to help!

Keep hopping!

Leap

Reply
Jul 27, 2020 at midnight Jenn Says...

We are passholders and just made our theme park reservations and are confirmed. We aren’t early risers and are concerned if we show up mid morning that capacity will already be filled.. have you heard of this happening?

Reply
Jul 27, 2020 at 8:22 a.m. FrogBlog Says...

Hi Jenn!

We actually have been recommending that folks hop to the parks a little later to let the parking traffic ease a bit :) If you have a valid Park Pass for the day, you are counted in that day's park capacity and should not have trouble entering. (The Park Pass system is how Disney is limiting capacity, only releasing as many reservations in a day as capacity will allow.) Have fun!

Hoppy planning!

Mommy Frog

Reply
Jul 28, 2020 at 2:21 a.m. Jenn Says...

Thank you for that helpful information!

Reply
Jul 28, 2020 at 7:52 a.m. FrogBlog Says...

You are so welcome, Jenn! Thanks for taking the time to hop by!

Hoppy planning!

Mommy Frog

Reply
Jul 26, 2020 at 10:01 a.m. Steve White Says...

I have reserved admissions for the four main parks using MyDisneyExperience. What is the procedure for booking admission to the water parks?

Reply
Jul 27, 2020 at 8:19 a.m. FrogBlog Says...

Hi Steve!

The water parks aren't open just yet - once they are, we'll be sure to update accordingly!

Hoppy planning!

Mommy Frog

Reply
Jul 25, 2020 at 8:49 p.m. Kim Says...

Is it possible to get a reservation at one park (MK for example), spend a few hours there and then leave. Then (assuming there is availability) get a reservation for Epcot (since they are open later)? We have annual passes...

Reply
Jul 27, 2020 at 8:18 a.m. FrogBlog Says...

Hi Kim!

Not at this time, unfortunately. Your Park Pass grants you entry to one park per day for now (no park hopping just yet). You can, however, leave and re-enter the park your Park Pass is valid at (so enter MK, leave for a nap, and hop back to MK!).

Hoppy planning!

Mommy Frog

Reply
Jul 23, 2020 at 12:19 p.m. Mike Says...

How does the time slot in the reservation work? Do entrance times fill up for the park? We are making last minute plans and worry about buying tickets and not being able to enter the park as early as we want.

Reply
Jul 23, 2020 at 8:08 a.m. FrogBlog Says...

Hi Mike!

As of right now, the timeslot in the reservation system is just the park's operating hours; you are free to enter the park whenever you'd like between those timeframes (open to close). If that changes, we'll be sure to update this guide (and let you know!).

Hoppy planning!

Mommy Frog

Reply
Jul 16, 2020 at 12:03 a.m. Janice Germany Says...

I want to purchase 5 day ticket. Plan to be in Florida two weeks. Will I be able to space the five day use out over these two weeks.

Reply
Jul 16, 2020 at 10:10 a.m. FrogBlog Says...

Hi Janice!

The 5-day ticket offers an 8 day window to use your park days. You can see more specifics on our individual tickets page, or feel free to give us a ring with any questions at 1 (800) 846-1302!

Hoppy planning!

Mommy Frog

Reply
Jul 4, 2020 at 8:44 a.m. Tara Elder Says...

Good morning

We have purchased a 14 day ultimate pass that is valid for after 26th September 2021, do you know when we might be able to choose our park days?

Reply
Jul 1, 2020 at 4:23 p.m. Alison Says...

You reference the "My Disney Experience" in the comments below multiple times. Is this exclusive to WDW, or will Disneyland/CA Adv also use this portal? While I know the CA parks do not have a set date to open, if I need to set up a new account, I want to be ahead of the game! Or, will the CA parks still use the regular Disney accounts? Thanks so much for all of your time and your great, site and blog!

Reply
Jul 1, 2020 at 4:41 p.m. FrogBlog Says...

Hi Alison!

We don't know just yet how Disneyland Resort will handle their reservation system, unfortunately. What we do know is that in the past, Disneyland has stuck to the Disneyland app for app-related reservations (FASTPASS, dining and experiences). My Disney Experience is technically part of the Disney World app. We'll update as soon as we know more about how to make your Disneyland Park Pass so that you're toadally ready!

Hoppy planning!

Mommy Frog

Reply
Jul 1, 2020 at 10:35 a.m. Vicky Says...

We have not purchased tickets yet and there is only one day we can go, 18th August 2020. Can we buy a park only ticket for this specific date yet? I can't find a way. We can buy a magic ticket and then try and make a reservation for that day, but if the are no places left it seems we will have useless tickets with no refunds. I've tried ringing Disney but have been on hold for too long.

Reply
Jul 1, 2020 at 8:28 a.m. FrogBlog Says...

Hi Vicky,

Keep checking back to see when tickets for the remainder of 2020 go on sale again!

Keep hopping!

Leap

Reply
Jul 9, 2020 at 10:04 a.m. FrogBlog Says...

Hi Vicky!

Just an update that 2020 tickets are now available! You can find them here.

Hoppy planning!

Mommy Frog

Reply
Jun 30, 2020 at 1:15 p.m. joy Says...

Hi just wondering if after i book my park reservations and we decide that we arent comfortable going can we cancel? and use them at another time?

Reply
Jul 13, 2020 at 4:41 p.m. FrogBlog Says...

Hi Joy,

Yes, you can cancel your park reservations. Please refer to the refund policy and changes section for the specific tickets you are buying!

Keep hopping!

Leap

Reply
Jun 28, 2020 at 11:35 a.m. Laura Says...

We are booked to go october 2020 I have disney ticket which I can reserve days on but I'm hoping I can push holiday back to march 2021 will I be able to amend my ticket dates ... I don't want to not book dates in october incase holiday can't be moved but if it does get changed I need to know if I can change dates on tickets .... thankyou Laura

Reply
Jun 29, 2020 at 8:17 a.m. FrogBlog Says...

Hi Laura!

Yes, date-specific theme park tickets purchased through June 6, 2020, with a valid use period beginning March 12, 2020, or later, will automatically be extended to use any date through September 26, 2021. If you are unable to visit by September 26, 2021, you may apply the value of a wholly unused ticket toward the purchase of a ticket for a future date. (If you have your tickets linked in My Disney Experience, you should see an expiration date listed on the tickets - if you don't see that magical September date, let us know!).

Hoppy planning!

Mommy Frog

Reply
Jun 26, 2020 at 1:58 p.m. ashley Says...

Hi, for pass holders when we want to make a reservation do you know if we book the 3 days and we don't go what will happen? will we be charged?

Reply
Jun 24, 2020 at 7:41 p.m. Margie Hager Says...

I purchased points from a DVC member who booked 2 rooms for me at Boardwalk Villas Jan. 2-6. If I call the number (and get through Haha!) will I be able to purchase tickets and add to this reservation or does the DVC member need to do this for me?

Reply
Jun 24, 2020 at 3:34 p.m. WB Says...

Hello! If Disney world changes its hours and opens earlier in the future, will our timeslot for entry into the park on our reserved day be moved to that new time? Thanks!

Reply
Jun 25, 2020 at 10:08 a.m. FrogBlog Says...

Hi WB!

We aren't quite sure yet, but we're keeping an eye on it! We'll be sure to update as soon as we know more.

Hoppy planning!

Mommy Frog

Reply
Jun 24, 2020 at 3:23 p.m. Says...

Any information on if it’s going to be possible to buy tickets on military base? How will that work since you have to activate the tickets in person at the park?? Have a trip planned for September 2020, but had not purchased the tickets before COVID shutdown everything. Thanks!

Reply
Jun 24, 2020 at 1:31 p.m. Matt Says...

This may have been asked already so I apologize. I have a DVC reservation for July 22. No tickets yet. Can I buy tickets on June 28th? The wording Disney lists makes it seem like on the 28th you can buy tickets for 2021. Any clarification would be great.

Reply
Jun 24, 2020 at 9:56 a.m. FrogBlog Says...

Hi Matt!

June 28, tickets will go on sale for 2021 visits; we unfortunately don't have a date just yet for ticket sales for the remainder of 2020. As soon as we do, we'll be sure to update!

Hoppy planning!

Mommy Frog

Reply
Jul 9, 2020 at 10:04 a.m. FrogBlog Says...

Hi Matt!

Just an update that 2020 tickets are now available! You can find them here.

Hoppy planning!

Mommy Frog

Reply
Jun 24, 2020 at 5:20 a.m. Kelly Smith Says...

We are going next July 2021 and have brought a one day park hopper. Do you think we will be able to park hop by then?

Reply
Jun 24, 2020 at 8:09 a.m. FrogBlog Says...

Hi Kelly,

While we can't predict the future, we expect you will be able to park hop by then.

Keep hopping!

Leap

Reply
Jun 24, 2020 at 3:43 a.m. Linda Says...

I'm sorry if this is a repeat question, I read comments and want to make sure I understand correctly. If we stay off site in March 2021 and purchase tickets on June 28th and make park reservations for our stay in March and later decide not to go because covid is still bad, do we have until September 2021 to use the tickets? Also, if we get 5 day tickets and can only reserve 5 days will we be refunded the 5th day?

Reply
Jun 24, 2020 at 8:11 a.m. FrogBlog Says...

Hi Linda,

Your understanding is correct. It's also worth knowing that Disney ticket do not lose their value, so the cost of that unused ticket could be applied to the purchase of a new ticket if you did not use it within the use-by date. I am not sure I understand your last question.

Keep hopping!

Leap

Reply
Jun 24, 2020 at 12:45 a.m. Anthony Says...

I bought two park hopper tickets here for my wife and I for 10/8-12/2020. We are trying to link it to the Disney Experience but even though we are using the res # on the e-ticket it is telling us we don't have credentials yet. We booked our hotel stay at the Swan for these nights and we are both on the reservation.

Reply
Jun 25, 2020 at 3:06 p.m. FrogBlog Says...

Hi Anthony,

We would reach out to Disney directly if you are still having issues!

Keep hopping!

Leap

Reply
Jun 24, 2020 at 12:35 a.m. Beachgal_2007 Says...

We have purchased tickets for the first week of December, we are not staying on disney property and we are not AP holders or part of any other Disney Club. When we make the reservations on June 28 will we be able to make reservations for all 5 days we have tickets for or are we limited to a certain number of reservations since we are not staying on property? Does the reservation guarantee entry for that day? Thank you in advance.

Reply
Jun 24, 2020 at 8:18 a.m. FrogBlog Says...

Hi Beachgal_2007!

You will be able to make park pass reservations for each day of your tickets, even if you're staying off-site. A Park Pass reservation, however, does not guarantee access to the park.

Hoppy planning!

Mommy Frog

Reply
Jun 23, 2020 at 11:38 p.m. Says...

We are staying at the swan November 2 —November 7 2020. Can we make park reservations right now? I am having trouble.

Reply
Jun 24, 2020 at 8:17 a.m. FrogBlog Says...

Hi there!

You sure can! Sometimes linking partner hotels in My Disney Experience can be tricky (there needs to be a certain amount of people assigned to each room, etc.) While we know the Guest Relations line is experiencing long wait times, a cast member will be able to help (you can also try online chat, if available, or sending an email).

Hoppy planning!

Mommy Frog

Reply
Jun 23, 2020 at 10 p.m. Goofyfan Says...

Do you know if you can change a day reservation to a different park once it's made?

Reply
Jun 24, 2020 at 10:01 a.m. FrogBlog Says...

Hi Goofyfan!

Yes, you are able to change your park if there is availability; however, it means you'd need to cancel your current Park Pass and re-reserve the new park. You can find the availability calendar here.

Hoppy planning!

Mommy Frog

Reply
Jun 23, 2020 at 9:20 p.m. Lara Says...

I have UCT 4 day tickets we purchased in February. I am trying to link them to the Disney Website, but it tells me the number under the UPC code is not valid. What number should I be using to link my UCT tickets to my party?

Reply
Jun 23, 2020 at 4:26 p.m. FrogBlog Says...

Hi Lara!

You'll use the Reservation # on your ticket to link to My Disney Experience, which you'll receive in a confirmation email or can be found on the ticket itself. If you run into any issues, give us a call at 1 (800) 846-1302 and we'll be hoppy to help!

Hoppy planning!

Mommy Frog

Reply
Jun 23, 2020 at 8:16 p.m. Kate Says...

Any word on MNSSHP?

Reply
Jun 23, 2020 at 3:39 p.m. FrogBlog Says...

Hi Kate!

Mickey's Not-So-Scary Halloween Party has been cancelled for 2020, unfortunately. Refunds will be processed automatically if you purchased tickets to this year's event.

Hoppy planning!

Mommy Frog

Reply
Jun 23, 2020 at 7:26 p.m. Shelly Says...

once we make a park reservation, are we guaranteed to be able to get into the park that day?

Reply
Jun 23, 2020 at 2:57 p.m. FrogBlog Says...

Hi Shelly!

No, a theme park reservation does not guarantee park entry.

Hoppy planning!

Mommy Frog

Reply
Jul 27, 2020 at 4:53 p.m. Marc Says...

I’m confused about this “reservation does not guarantee entry into the park”.... I thought once you purchase tickets and reserve a spot for the specific day and time in the specific park you were good to go?

Reply
Jul 27, 2020 at 2:14 p.m. FrogBlog Says...

Hi Marc!

Legally speaking, Disney and Undercover Tourist are not permitted to guarantee access to the park in the event that something prohibits a guest’s entry (i.e. inclement weather, the guest holding an invalid ticket, not gaining admission to the park due to regulations or rules, etc.). However, generally speaking, if you have a Disney Park Pass and valid admission to the same park on the same day, you are counted in that day’s capacity and should be "good to go," as you put it! Hope this helps!

Hoppy planning!

Mommy Frog

Reply
Jun 23, 2020 at 6:49 p.m. George Kerr Says...

I have a 5 day ticket for Nov 5, but due to scheduling changes we are getting in on Nov 3. How do we go about changing the ticket dates? Thank you

Reply
Jun 23, 2020 at 1:58 p.m. FrogBlog Says...

Hi George!

You can adjust this in My Disney Experience, or can email us at info@undercovertourist.com and we'll be hoppy to help.

Hoppy planning!

Mommy Frog

Reply
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