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Your Guide to Disneyland's New Theme Park Reservation System

Disneyland Reservation System - PinterestHip, hop, hurray — the magic has returned to the Happiest Place on Earth! After what feels like the first time in forever, Disneyland Resort reopened its theme parks April 30, 2021! Out-of-state visitors are welcome to visit. You can reserve your park dates now, up to 120 days in advance (or 90 days if you are a Magic Key pass holder). Here's how to make Disneyland theme park reservations and purchase Disneyland tickets (on sale now)!

You'll want to read carefully as Disneyland recently changed the process for purchasing tickets through the Disneyland site. You must now select dates to reserve before purchasing when buying tickets through Disneyland. If you already have tickets, plan to purchase from Undercover Tourist or have a Magic Key pass, you'll need to use the Disneyland park reservation system to reserve your dates. Even if you do purchase directly from Disneyland, you will still use this same system to manage your reservations if you need to cancel and change them.

We were so hoppy to jump back into the action when we visited Disneyland Resort, and if you feel the same way, there are some important things you need to know before you visit. To visit Disneyland or Disney California Adventure, you will need valid admission for that park AND a reservation using the new Disneyland theme park reservation system. This post will walk you through all of the key details you need to know to get a ticket and reserve your spot at Disneyland Resort!

We'd like to think that Disneyland missed us (and you!) too! Making a reservation using the new Disneyland theme park reservation system is the first step in hopping back into the magic we've all missed so much.

Who Needs to Make Disneyland Reservations?

Disneyland Reservation System - People in Food Ears Outside Disneyland

Short and simple answer: All guests ages 3 and up!

Disneyland has set aside a limited number of park reservations for visitors in order to limit capacity. All guests who have existing tickets or who need to purchase theme park tickets require reservations. Hotel guests with tickets also need to make reservations. These reservations will be released on a rolling basis, 120 days in advance. We do see more reservations released in batches, so definitely keep checking if you do not see availability right away. If you do see your date appear, reserve quickly, as they go quickly.

What About Annual Passes?

In other frogciting news, Disneyland announced the sale of new annual passes. Magic Key passes are on sale now. The Magic Key program replaces the former annual pass program. Magic Key holders must make advance reservations to visit the parks. Magic Key holders use the same reservation system and may make reservations up to 90 days in advance (for other ticket holders, it's 120 days in advance) and have a limited number of reservations they can hold at a time, which varies by type of pass. But as soon as a reservation is used or canceled, a new reservation may be booked. The availability calendar for Magic Key holders differs from other ticket holders. You might see a day without reservations available for Magic Key holders while there is plenty of availability for other ticket holders.

Unlike people with 1-day and multi-day ticket reservations, Magic Key holders face penalties for no-shows. Key holders can cancel a reservation without penalty up until 11:59 p.m. the night before the reservation. However, if they no-show three times in a 90-day period, the ability to make new reservations will be suspended for 30 days. Existing reservations are not deleted at that time. In comparison, if regular ticket holders no-show, they can simply make a new reservation. To avoid a Magic Key no-show, a Key holder should cancel by the night before or enter the park before closing on the day of the reservation.

How Do I Buy Tickets and Make a Reservation?

Disneyland Reservation System - A person scans tickets at the turnstileWhether you already have a valid Disneyland ticket you've been hopping to use or need to purchase a new ticket, you will use the theme park reservations page.

And don't froget: You can get discounted Disneyland tickets from your favorite froggies, available now! After you purchase, you will link your tickets and visit the theme park reservations page.

Important Links

It's so easy for the information you need to find to get lost in all the details. Here are all of the important links you may find hopful: 

  • Disneyland Park Availability Calendar — This calendar allows you to make sure the park you want to visit is available the day you want to visit (before you buy or start to reserve). Some days have only one park available, and others have no more availability for either park. Check the Park Hopper calendar versus the 1-Day ticket calendar, as they are different. You can now check the availability for hotel guests!
  • Disneyland 1-Day Ticket Tier Calendar — If you have or wish to purchase a 1-Day ticket, you can see which days require a certain tier-level ticket. Popular days such as weekends and holidays are higher tiers and cost more than, say, Tuesdays and Wednesdays at a non-peak time. Note that this calendar does not show if the days are full. You must also visit the Disneyland Park Availability Calendar to see which days are currently available to reserve.
  • Magic Key Holder Availability Calendar — If you have a Magic Key pass, you can check availability and blackout dates here.
  • Disneyland Theme Park Reservations — This is where you can get started, whether you need to buy tickets and/or reserve your days. A step-by-step guide is below.
  • StartYourDisneylandExperience.com — After you've purchased tickets, this link also takes you through the step-by-step process.
  • Know Before You Go to the Disneyland Parks — For specific details about park hoppenings, health and safety guidelines or changes to expect during your visit, head to Disneyland's Know Before You Go site.

Here are three more hopful posts that may make visiting much easier for you:

From how (and when) to arrive, to seeing characters, to tips for finding your favorite foods without a wait, these are great resources during this reopening period.

When to Book

You'll need to plan your visit in advance, but you are limited to 120 days in advance at this time. The reservations are released on a rolling basis, and new reservations for 120 days out go live at 8 a.m. Pacific Time each day. The earlier you book, the better park availability there is. In our experience, dining reservations go live before then on the same day, so book your dining 60 days out early in the morning before you even make your park reservations (usually shortly after 6 a.m.). You can always cancel dining up to 24 hours in advance if your park reservations change or you do not start your day in the park you had originally planned to visit.

Purchasing Tickets Through the Disneyland Site

Your Guide to Disneyland's New Theme Park Reservation System-Purchasing through Disneyland pricingIf you want to purchase a 1-Day ticket, you'll need to go through the Disney site. Don't worry; it just got easier. You can now purchase and reserve tickets at the same time! When purchasing through the Disneyland site, you'll follow these steps:

  1. Visit Park Reservations and click Select Ticket.
  2. Select the number of days you wish to visit the parks (in this case, one).
  3. Choose the number of tickets you need for all of the guests in your party, per age group.
  4. Select your ticket type — one park per day, or Park Hopper tickets.
  5. Pick a date and park for your theme park reservation, subject to availability. With a Park Hopper, select your starting park for each day of your visit and Next.
  6. For added convenience, you may now select the add-on option of purchasing parking vouchers in advance.
  7. Review your current selections, add to cart and purchase!

Because you're purchasing directly through the Disneyland site, your ticket will automatically be linked to your account. You do not have to make a separate reservation.

You may have noticed that ticket prices have increased recently. You'll want to hop down to compare costs for purchasing from Undercover Tourist.

There are a few things to keep in mind when purchasing directly from Disneyland. You can no longer purchase tickets to Disneyland without first choosing your reservation dates. You must reserve all the dates for multi-day tickets before you purchase. But if you need to change them, you can cancel the reservations and rebook. Keep in mind that the 1-Day tickets are subject to tiers so if you change your dates, you can only visit the same level tier or below. If you are buying for multiple people, you need to book the same dates for your entire party. If you have different dates that some party members wish to visit, purchase those tickets separately.

If you want to save money on multi-day tickets, read on for how to purchase and reserve.

How to Make a Disneyland Reservations for Existing Tickets or Tickets Purchased from Undercover Tourist

Disneyland Reservation System - Infographic StepsIn order to limit capacity at Disneyland, every park-goer must make an advance reservation. To enter a theme park, guests 3 and up must have both a theme park reservation and valid admission to that same park.

It's a good idea to check the park reservation availability before you purchase to make sure the park you want to visit has availability for your day. (If park hopping, you will want to make sure the park where you want to start your day is available.) Once you have your theme park ticket, you will want to make your Disneyland reservation ASAP! Here's how to do it. We expect to continually update this post as new information comes in.

How to Make a Disneyland Park Reservation 

First off, you need to buy a ticket or link an existing ticket. Theme park tickets that expired during the theme park closure have extended expiration dates. (For 1-Day tickets and prices, hop down to Ticket Pricing and How to Check Ticket Calendars for 1-Day Tickets.) If you're purchasing through Undercover Tourist, our E-tickets are typically processed within a few minutes and emailed to you (though this may take up to 24 hours). You'll receive a confirmation email that includes your E-ticket so that you can hop on those reservations!

Disneyland Reservation System - Starting Page for Theme Park Reservations

Here is how to make your Disneyland theme park reservation:

  1. Register or sign in to the Disneyland app or head to StartYourDisneylandExperience.com and link your admission. To link your ticket from Undercover Tourist, you'll simply enter your ticket's 19-digit confirmation number. This can be found in your confirmation email, or just beneath the barcode on your ticket (or, using the barcode on the ticket, you can scan it directly into the app). You may need to enter the name of each ticket holder (it's important to do this correctly as you cannot change this). Then, access the theme park reservation system. You'll have two choices: Book Theme Park Reservation or Retrieve Hotel Reservation (which allows you to link a resort reservation to your account). Once you click Book Theme Park Reservations, you'll see Create Your Party. (If you do not see your tickets, click +Link a ticket to link your park admission.)
  2. Create your party. Select the ticket you want to make a new theme park reservation for and click Continue. You may only make park reservations for up to 15 tickets at a time.
  3. Your Guide to Disneyland's New Theme Park Reservation System-Availability calendarSelect a date and theme park. Choose the date and the theme park that you'd like to visit. You'll see a calendar that shows availability (this photo is not current as availability changes all the time). If a date has no park availability left, you'll see a slash through it. If you have a multi-day ticket, after you confirm one day, you'll return to the previous screen and select Book Theme Park Reservation to repeat the process and make reservations for each day of your ticket. If you have a Park Hopper ticket, choose the theme park where you want to start your day. The Park Hopper availability can vary from the 1-Day availability. Once all of your ticket's days have been reserved, the button to book a reservation will no longer appear, leaving just the option to view existing reservations. To make changes, you will cancel and rebook.
  4. Review and confirm your visit. Provide an email address (this may be auto-populated, so be sure to double-check it) to receive confirmation of your reservation and QR code. You'll be able to see or manage your park reservations on the top of the home page in the Disneyland app at any time. Be prepared to present your QR code (if asked) and the associated valid ticket when you arrive at Disneyland Resort. (Cast members are not asking for the QR code — you just need your ticket — when you enter, but it's good to have proof just in case something goes wrong.)

Disneyland Reservation System - Confirmation Screen

Tips for Navigating the Site

We frogs consider ourselves pretty sharp when it comes to navigating the theme parks, but Disneyland reservations are new for everyone, us included! We've just booked our tickets. We purchased multi-day tickets through Undercover Tourist, linked our tickets and then made our Disneyland theme park reservations. We know the process can be stressful and take a while at busy times!

You may have a lot of questions. There is a bit of flexibility in the system if you have several people with tickets. In our case, we have days we wanted to visit together and days where some people will visit separately. We were able to make each person's reservations and customize the visits for our extended froggy family.

On the Disneyland home bar, you will see My Disneyland. On the pull-down menu, click Theme Park Reservation Details to start reserving.

Disneyland Reservation System - Create Your Party

You should see your tickets listed. For people who will be visiting together, click all the tickets that apply. To customize, click just the ticket you want to reserve. If you have a 1-Day tiered ticket, your calendar will look different from the park hopper calendar.

When park hopping with a multi-day ticket, you will select your date and park for your first day, and then you may select other dates and the park you'd like to start at for your additional days. You will be shown all eligible dates. The first date you pick does not need to be the first date you visit. You'll be shown available dates that are 13 days before and after that date you selected.

Theme park reservation dates can be changed (provided your ticket isn't date-based), but it's worth noting that it isn't a straight swap. Instead, you'll need to cancel your current reservation and rebook for your new date — so check availability before you make that move! You can do this directly through the Disneyland app or site at any time.

Reservation Limitations:

  • Guests may make reservations up to 120 days in advance.
  • Key Holders may make reservations up to 90 days in advance.
  • Theme park reservations may not be modified, but they can be canceled by visiting "My Theme Park Reservations." You can then rebook a reservation.

How to Make a Magic Key Reservation

To use a Magic Key pass:

  1. Access the calendar. Make sure your pass is valid the day you want to visit up to 90 days in advance and that the park has availability.
  2. Go to the reservations page and log in to your Disneyland account and make a reservation the same way other ticket holders reserve their days. You can make reservations for one park, choosing the park you want to visit first if both parks are available. All Magic Keys are park hoppers. You can hop back and forth after 1 p.m. and enter either park no matter your reservation if arriving after 1 p.m.
  3. Review and confirm your visit. (Do not froget to scroll down and complete this step.)

Magic Key holders use the same reservation system as everyone else but may have a more limited selection of days when booking. Weekend days and holidays fill up quickly for Magic Key holders, so reserve early. It can be challenging to find same-day reservations, even during the week.

If you hoppen to have both Magic Keys or regular tickets in your account, you will see all of your reservations and tickets/passes in the same place. If you have linked friends or family members to your Disneyland account or app, you'll also see their reservations. We have found that hopful in coordinating plans and starting theme parks.

Ticket Pricing and How to Check Ticket Calendars for 1-Day Tickets

Disneyland has a tiered pricing schedule for the 1-Day tickets. Each day has a different price based on expected crowds. Before you purchase, you'll have to check the Ticket Calendars to see which dates are valid. If you already have an unused tiered ticket, you can look at which days are valid for your tier at disneyland.disney.go.com/park-availability. The "Good to Go!" tells you which days that tier ticket can visit, but it does not indicate that the day is still available. You'll have to hop over to the Disneyland Park Availability Calendar to see which days have filled up or still have room for reservations.

We know you want to save as much money as you can, so looking at the park availability calendar can help you pick the cheapest ticket for your day. If you already have a ticket, you can see which days the ticket is valid for making a park reservation.

The good news is that Disneyland did not raise prices from 2020 pricing on 1-Day Tickets. Of course, the best savings come with multi-day tickets. Multi-day tickets are not subject to the tiered pricing or date restrictions (whew, one less thing to worry about!) — and we have hoppin' good news! Undercover Tourist is offering discount multi-day Disneyland tickets, available now! Our official Disneyland tickets can be linked to your account and used to make park reservations.

One more hop tip to save money: The price to add park hopping is the same whether you have a 1-Day Ticket or a 5-Day Ticket. The Park Hopper is $60 more no matter how many days you're visiting, so a Multi-Day Park Hopper is an especially good value.

For now, Disneyland has released pricing schedules. More details will be released on a rolling basis. Hop over to view the ticket dates each tier is good for.

Let's take a look at ticket tiers and prices for 1-Day Tickets with admission to 1 park per day (prices went up as of Oct. 25, 2021):

  • Adult 1-Day Tier 6 Ticket with Admission to 1 Park Per Day — $164 (New)
  • Adult 1-Day Tier 5 Ticket With Admission to 1 Park Per Day — $159 ($150child)
    • Good any day!
  • Adult 1-Day Tier 4 Ticket With Admission to 1 Park Per Day — $149 ($141child)
  • Adult 1-Day Tier 3 Ticket With Admission to 1 Park Per Day — $134 ($127 child)
  • Adult 1-Day Tier 2 Ticket With Admission to 1 Park Per Day — $119 ($113child)
  • Adult 1-Day Tier 1 Ticket With Admission to 1 Park Per Day — $104 ($98 child)

Park Hopper 1-Day Tickets :

  • Adult 1-Day Tier 6 Park Hopper Ticket — $224 (New)
  • Adult 1-Day Tier 5 Park Hopper Ticket — $219 ($210 child)
  • Adult 1-Day Tier 4 Park Hopper Ticket — $209 ($201 child)
  • Adult 1-Day Tier 3 Park Hopper Ticket — $194 ($187 child)
  • Adult 1-Day Tier 2 Park Hopper Ticket — $179 ($173 child)
  • Adult 1-Day Tier 1 Park Hopper Ticket — $164 ($158 child)

If you have older unused 1-Day Peak, Regular and Value tickets, you can find the ticket dates by scrolling down on the ticket dates page:

  • 1-Day Peak Tickets — All days available
  • 1-Day Regular Tickets
  • 1-Day Value Tickets — the most restricted number of days available.

Most tickets' expiration dates have been extended.

Keep in mind that a ticket can be used for its tier as well as a lower tier. But a lower tier ticket cannot be booked for a higher tier date if you change your mind. You can only upgrade at the ticket window. That's one reason why we love multi-day tickets. You do not have to worry about tiers or blackout dates.

If you are unable to use your tickets before they expire, keep in mind that Disneyland tickets never lose their value. You can apply them toward a future purchase. We have hoppin' good news! Unused Undercover Tourist Disneyland tickets now have a 365-day refund policy. Look at the refund policy on the ticket you wish to buy for the details.

Multi-Day Ticket Prices

Hoppy news — multi-day tickets are available now too! Like we mentioned, these tickets are not subject to tiered pricing or blackout dates like 1-Day tickets. Multi-day tickets expire 13 days after their first use, or Jan. 12, 2023, whichever comes first. You have your first use, plus 13 days. Advance theme park reservations are required for each day of your visit, in addition to valid admission. If you'll be park hopping, you'll only need to make a theme park reservation for the first park you wish to visit. Disneyland recently increased ticket prices, but Undercover Tourist will continue to sell at the old prices for a limited time, so buy now for the best deal.

Multi-Day Park Hopper Tickets from Undercover Tourist

Multi-Day Base Tickets from Undercover Tourist

Keep an eye out for even cheaper sales and promo tickets that appear from time to time! Follow us on social media for sale announcements.

What to Know Before You Make Your Disneyland Reservation

Disneyland Reservation System - People in Masks meet Mater in Cars Land

With safety a top priority, you'll find some new policies in place throughout the Disneyland Resort. Here are full details about the health and safety policies and what to expect during the Disneyland reopening. Before you make your Disneyland reservation, there are a few important things to remember:

  • You must have valid theme park admission to make a reservation.
  • You'll make a reservation for a specific park.
  • Disneyland on-site hotel guests have a different pool of reservations, so if you really want to visit but your days are full, check the Disney hotel guests availability and book a room.
  • You can find out more about extended expiration dates for existing tickets and unused tickets in our post that covers status information for theme parks and resorts.
  • If you have an eligible unused Disneyland ticket from before the closure, the expiration date is updated. You can link your ticket to your Disney account in the Disneyland app or online to see the new expiration date.
  • Linking your tickets to the Disneyland app does not void Undercover Tourist's return policy.
  • You will want to link all the tickets to at least one account to make joining a virtual queue for Star Wars: Rise of the Resistance and WEB Slingers easier.
  • Reservations are limited and subject to availability.
  • You must make a park reservation for each day of entry. If you have a multi-day ticket, you must make a park reservation for each day of your visit.
  • Guests ages 2 and under do not need a ticket or reservation.
  • You can view a Disney Park Reservation Availability calendar at disneyland.disney.go.com/availability-calendar.

Making Dining and Other Experience Reservations

Disneyland Reservation System - Person in Mask at Carthay CircleOnce you make your Disneyland Park Reservations, you may want to book dining or the lightsaber building experience at Savi's Workshop right away. You may book up to 60 days in advance. You can even book dining before you book your park reservation. Just remember to cancel it if you are not able to make a park reservation that day. We recommend booking in-park dining and other experiences at the park where you have a theme park reservation. You can make dining reservations or add your party to the walk-up list at select table-service restaurants via the Disneyland app after your Park Hopper ticket is used to enter the second park. This is subject to availability. Limited dining and experience reservations are available.

Since Disneyland requires you to have both a theme park reservation and a valid admission ticket for the same park on the same date, having reservations for dining experiences and other pre-booked experiences does not guarantee access to a park. Park Hopper availability may change daily (although hopping has not been an issue so far).

Hop to it! it's time to make those Disneyland reservations. What questions do you have about Disneyland's new reservation system? Let us know in the comments below! And remember, you can save some green by purchasing your Disneyland tickets and your hotel stay through Undercover Tourist. Ribbit!

Related: Disneyland Reopening

Related: Status of Major U.S. Theme Parks

Related: What Is Open at Disneyland Right Now?

Hoppy planning!

Keep hopping, Mommy Frog!
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1–50 of 80 comments
Nov 21, 2021 at 8:30 a.m. s Says...

I just bought tickets to Disneyland but I need to change the dates. When I cancel my reservation do I use that same money for my new dates.

Reply
Nov 22, 2021 at 2:47 p.m. FrogBlog Says...

Hi there!

If you need to change dates, you can cancel the reservation and it will let you make a new reservation for your new dates. (Note: Depending on your ticket tier, you would need to stay within the dates that are available. If you wish to go on a date that can only be used by a different tier, then you could upgrade and pay the extra difference.)

Hoppy planning!

Mommy Frog

Reply
Nov 16, 2021 at 5:15 a.m. Catalina Says...

Hi, I bought my tickets through your website. While they arrive by post, I have received an email with 3 different codes for each ticket, but none is a 12-digit code. What do I use for linking the tickets to my My Disney Experience account?

Thanks

Reply
Nov 16, 2021 at 8:43 a.m. FrogBlog Says...

Hi Catalina!

You'll want the code on the physical ticket just above the barcode - that will be 12 digits and will allow you to link :) Give us a call at 1 (800) 846-1302 if we can help!

Hoppy planning!

Mommy Frog

Reply
Oct 27, 2021 at 4:04 a.m. Julie Says...

We booked the grand californian Jan 29-Feb 2 through undercover and we purchased our park tickets today on undercover and have everything linked. I haven't made park reservations yet because I'm hoping to hear news about the return of extra magic morning. Should I just make reservations and hope I guess the right days at the right park? Have you heard anything about extra magic hour returning?

Reply
Oct 27, 2021 at 8:31 a.m. FrogBlog Says...

Hi Julie!

Thanks so much for hopping by! We have not heard anything about Extra Magic Hour returning - we'll be sure to update you if that changes! In the meantime, we'd definitely recommend snagging your park reservations - they go quickly! :) Have a fantastic trip!

Hoppy planning!

Mommy Frog

Reply
Oct 25, 2021 at 4:28 p.m. Theresa Says...

I followed all directions to purchase 3 2-day Disneyland + CA Adventure tickets for 2 days in December which were available on the Disney calendar, but when I went to reserve those days, got a message that reservations were full. (Still showing as available on the calendar...) No phone calls, emails or chat inquiries are being answered! Is there a workaround? We've got hotel and flights in place! Even if I try to reschedule for next year, there seems to be no way forward to plan.

Reply
Oct 25, 2021 at 12:18 p.m. FrogBlog Says...

Hi Theresa!

Our best advice is to try logging in on a different device. We've ran into a similar issue before (and heard of this happening to others as well). I could see the available dates on my phone but when I tried logging in on my phone, I couldn't see them. Then once I tried logging in on my computer, I was able to make the reservations.

Hoppy planning!

Mommy Frog

Reply
Oct 22, 2021 at 7:09 p.m. Rndy Says...

WE bought a mix of 1 day and park hopper tickets in advance for the family. Now one person wants to go 2 days. The suggestion is to go to Ticket Services to ask for the park hopper or 2 day pass when we arrive. If a reservation is needed, how can we be sure that person will be able to get into the other park the next day? Great site for questions, thank you.

Reply
Oct 26, 2021 at 4:17 p.m. FrogBlog Says...

Hi there!

The best way to ensure that they would be able to get a reservation for the next day is to purchase another 1-day ticket online (before reservations fill up), as it's rare to find same-day or next-day availability for park reservations and Ticket Services would not have the ability to make reservations if you tried upgrading once you're at the park. (If you hoppen to live locally, you could look at the availability calendar, go to the ticket booth in advance and upgrade then before all of the reservations are gone.)

Hoppy planning!

Mommy Frog

Reply
Oct 13, 2021 at 3:30 p.m. HH Says...

If I'm a Magic Key holder and I book on a day where only 1 of the parks is available... let's say California Adventure. If I arrive for the first time after 1pm on that day, can I go straight to Disneyland instead or Cal Adv, or do I have to go to CA Adv first... OR am I only limited to CA Adv that day and I can't go to Disneyland at all? Thanks for clarifying this for me.

Reply
Oct 13, 2021 at 10:44 a.m. FrogBlog Says...

Hi HH!

As a Magic Key holder, you'll still need to go to the park that you have the reservation for first, but then you can hop back and forth as many times after you initially scan in.

Hoppy planning!

Mommy Frog

Reply
Oct 11, 2021 at 6 p.m. Kathy Says...

We had to purchase 1 day tickets one at a time because that is how they are coming up on the reservation calendar for when we want to go ( next week). Will Disneyland refund what it cost us to do that. We paid $124 and $139 per ticket when a two day ticket is. $118 per day. That is a difference of around $52 for the two of us.

Reply
Oct 11, 2021 at 1:57 p.m. FrogBlog Says...

Hi Kathy!

We would recommend stopping by the ticket booth or Guest Relations at Disneyland to see what options may be available to you. Hope this helps!

Hoppy planning!

Mommy Frog

Reply
Oct 8, 2021 at 9:42 p.m. Alejandro Rivas Says...

I wanted to visit the park with my friends for one of their birthdays, they already have tickets for that day but it is booked. Is there a certain time Disney releases any extra tickets from any cancelations that occur? Or is my best bet to try and get a same day ticket?

Reply
Oct 12, 2021 at 9:43 a.m. FrogBlog Says...

Hi Alejandro!

Unfrogtunately, there doesn't seem to be a pattern for when we see more tickets pop up, so our best advice is just to keep checking because cancellations do hoppen! We've had our best luck at about 7-8 p.m. and in the middle of the night, but those times still aren't toadally guaranteed.

Hoppy planning!

Mommy Frog

Reply
Sep 24, 2021 at 5:30 p.m. Steve A Says...

We purchased a 3-day pass to Disneyland which are expiring on 9/30. We have done 2 days already and wanted to go tomorrow 9/25 for our 3rd and final day. There is no reservation available to either of the park for 9/25 or 9/26. Is there a chance that they can allow us in without a reservation? ANy sugestion is much appreciated.

Reply
Sep 24, 2021 at 1:35 p.m. FrogBlog Says...

Hi Steve!

Unfortunately, Disneyland will not allow entry without park reservations. However, we'd suggest you keep checking availability throughout the rest of the day as people can cancel their reservations last minute (if they decide to cancel, they must do so by 11:59 p.m. the night before).

Hoppy planning!

Mommy Frog

Reply
Aug 25, 2021 at 8:22 p.m. MARIANA Says...

I am planning to purchase my Magic key passes but I want to make sure that there isnt a specific time I can go? I work and I could only go when I am off of work would it be worth it ?

Reply
Aug 25, 2021 at 3:39 p.m. FrogBlog Says...

Hi Mariana!

It toadally depends on which Magic Key pass you get. The Dream Key doesn't have any blockout dates so you could hold up to six reservations at a time any day of the year. The Believe Key, Enchant Key and Imagine Key passes have certain blockout dates (and a different amount of reservations you can hold at a time), which you can view on the Magic Key Access Calendar. None of the passes restrict the time of day that you can go.

Hoppy planning!

Mommy Frog

Reply
Aug 20, 2021 at 5:20 a.m. Elizabeth Says...

We purchased Park Hopper tickets and made reservations for the park we are planning to start with each day. Do I need to make a second reservation to make sure I'll be allowed to hop to the other park?

Reply
Aug 20, 2021 at 7:54 a.m. FrogBlog Says...

Hi Elizabeth!

Reservations are only required for the park you'll be starting your day at - no reservation is needed beyond that! Have a great time!

Hoppy planning!

Mommy Frog

Reply
Jul 18, 2021 at 4:43 a.m. Ariana Cabezas Says...

Hello, my family & i are going to disney soon. we bought all tickets together & made reservation together. if some famil members run late can we enter without them? or do we need to enegery together as a reservation party?

Reply
Jul 20, 2021 at 8:21 a.m. FrogBlog Says...

Hi Ariana!

You can all enter separately. Hope this helps!

Hoppy planning!

Mommy Frog

Reply
Jul 17, 2021 at 10:39 p.m. Jordan Says...

Hi! We want to make reservations to use one of our unused tickets from pre pandemic. What if I get called into work and can’t make it on my reserved day? Will I lose my ticket?

Reply
Jul 20, 2021 at 8:17 a.m. FrogBlog Says...

Hi Jordan!

There is no penalty for not showing - you won't lose your ticket, just the reservation :)

Hoppy planning!

Mommy Frog

Reply
Jul 15, 2021 at 7:01 p.m. Linsey D Says...

We are hoping to visit from Scotland in December, so would like to buy tickets as soon as we can. If the travel restrictions remain in place, and we cannot enter the USA, will the tickets be refunded? If not, do you know how long we'd have to use them? We can't make a trip in 2022 as have other commitments.

Reply
Jul 16, 2021 at 8:09 a.m. FrogBlog Says...

Hi Linsey!

Currently, multi-day tickets expire on January 12, 2023 - even if you aren't able to use your tickets within their usage window, they never lose their value and could be applied toward the purchase of a new ticket. You can see expiration dates and other details for each ticket here (or give us a call at 1 (800) 846-1302!).

Hoppy planning!

Mommy Frog

Reply
Jul 11, 2021 at 4:49 p.m. PATRICIA BELL Says...

Hi, I bought Tix for myself and my nieces, now that their mom is able to go with them, how can I transfer my unused tix to her?

Reply
Jul 12, 2021 at 12:55 p.m. FrogBlog Says...

Hi Patricia!

Unfortunately, Disneyland tickets are nontransferable - let us know if we can help with any additional questions!

Hoppy planning!

Mommy Frog

Reply
Jul 11, 2021 at 2:11 p.m. Jillian Says...

We are planning to to Disneyland over Christmas and are purchasing a 3 day pass. I’m worried that while we wait for our third day booking to open up the first 2 days will sell out. Are we able to just book one day at a time? Or do we have to do all 3 at once?

Reply
Jul 12, 2021 at 12:48 p.m. FrogBlog Says...

Hi Jillian!

You can reserve one day at a time.

Hoppy planning!

Mommy Frog

Reply
Aug 5, 2021 at 9:05 p.m. Brenda Says...

I thought it said that you have to reserve all your dates when you purchase the ticket. So, if some of those days are not yet released, I can reserve the 1st two days and purchase on a 5-day pass, then log in each remaining day and reserve the remaining 3 days individually? Does this work differently between buying tickets directly through DL or undercover tourist?

Reply
Aug 6, 2021 at 11:23 a.m. FrogBlog Says...

Hi Brenda!

Correct - if you're purchasing directly through Disney, you have to reserve when you purchase and all of the dates have to be available in order to do so. If all of your dates are not available within the 120-day window, you'd have to wait. Through us, you make reservations after you purchase, so you can make them one at a time, if you like. You could reserve the available dates and log in each day once the following dates become available. Regardless of where you buy the tickets, you can always cancel a reservation and make a new one for a different date.

Hoppy planning!

Mommy Frog

Reply
Jul 11, 2021 at 2:19 a.m. Laura Says...

Hello!

We are flying into LAX in the the morning and considering going to a park the same day. If I make a park reservation for that day and join a virtual queue that morning, would I still be able to cancel my park reservation and reschedule if we decide to go another day?

Thanks!

Reply
Jul 12, 2021 at 12:46 p.m. FrogBlog Says...

Hey Laura!

Yes, you can cancel and re-reserve as long as there's availability with a multi-day ticket! One-day tickets may have date usage restrictions, so be sure to check the fine print if you have a one-day ticket.

Hoppy planning!

Mommy Frog

Reply
Jul 9, 2021 at 3:50 a.m. Gerald Says...

My family is a party of 7, I’m trying to link our tickets on the app but it is only letting me do 5 tickets. How do I add the other 2 people?

Reply
Jul 9, 2021 at 2:34 p.m. FrogBlog Says...

Hi Gerald!

We're not toadally sure why you're having that issue, but have you tried logging into your account at Disneyland.com and manually typing in the numbers there? If you're still having issues, we'd suggest calling Disneyland guest services since it seems like it's an error on Disney's side or a glitch with the app. If you've purchased them from us, you could also try calling us at 1 (800) 846-1302.

Hoppy planning!

Mommy Frog

Reply
Jul 8, 2021 at 8:49 p.m. Emily Wallace Says...

I bought a four-day ticket but want to upgrade it to a five-day. Can I do that on the app?

Thanks!!

Reply
Jul 9, 2021 at 12:11 p.m. Nao Says...

Hi, I have a question.

I just bought disneyland park tickets though Disneyland app. So does this mean I don't need to make a park reservation too?

I'm very confused, because after i purchased my thickets and tried to make a reservation, it said "Unable to make a theme park reservation." "this ticket has reached its theme park reservation limit."

But below, I have "Upcoming theme park reservation" and it shows all of my tickets.

Does this mean I already have my reservation too?

I'm super confused and worry if i can go to DL or not...

I sent an email to Disneyland but they don't send me back yet, so please help me.

Reply
Jul 9, 2021 at 8:23 a.m. FrogBlog Says...

Hi Nao!

Since you bought your tickets directly from the Disneyland app, your tickets are automatically linked to your account. You do not have to make a separate theme park reservation, as you selected the dates when you purchased them.

Hoppy planning!

Mommy Frog

Reply
Jul 9, 2021 at 3:12 p.m. Nao Says...

Thank you so much for your quick response!

Reply
Jul 9, 2021 at 10:56 a.m. FrogBlog Says...

No problem — hoppy to help!

Hoppy planning!

Mommy Frog

Reply
Jul 8, 2021 at 4:18 p.m. FrogBlog Says...

Hi Emily!

At this time, ticket upgrades can only be made in person at the ticketing booth.

Hoppy planning!

Mommy Frog

Reply
Jul 8, 2021 at 6:30 a.m. bobert Says...

If i were to cancel my reservation and try and make it for a new day would i get a refund?

Reply
Jul 9, 2021 at 2 p.m. FrogBlog Says...

Hi Bobert!

The short answer is no (you would not get a refund). But your ticket still has value, so you can go ahead and make a new reservation for a different day. The multi-day tickets and Tier 5 tickets are good any day without blackout dates. If you have a 1-day ticket (Tier 4 or lower), then you will need to check the blackout dates and the availability calendar before reserving a new date that falls within the tier's valid dates. If you wish to reserve a date that falls in a higher tier, you must upgrade at the ticket window.

Hoppy planning!

Mommy Frog

Reply
Jun 29, 2021 at 4:43 p.m. Elaina Marie Nethington Says...

I bought our tickets through Disney and so our reservations are linked. Are the reservations linked on the printed tickets or do I need to print the QR codes and tickets separately?

Reply
Jun 29, 2021 at 4:11 p.m. FrogBlog Says...

Hi Elaina!

You do not need to bring the QR codes — just the tickets! You can view the reservations under park reservations in the app or by logging into the Disneyland website, but the reservations will not actually appear on the paper tickets. They are just electronically linked.

Hoppy planning!

Mommy Frog

Reply
Jun 30, 2021 at 11 p.m. Elaina Marie Nethington Says...

Perfect, thank you so much!

Reply
Jul 1, 2021 at 7:55 a.m. FrogBlog Says...

Of course - hoppy to help! Have fun!

Hoppy planning!

Mommy Frog

Reply
Jun 29, 2021 at 4:22 p.m. Sarah Says...

Hi! My god daughter is visiting for my birthday and we booked 1 day single park tickets on a weekday in July. We booked before we found out my husband could take the day off, and now there are no Disney park tickets available. I know that if someone cancels the website will update with new reservations, and I've kept my eye on it with no luck. Is there a specific time of day those reservations are refreshed? Do you have any suggestions?

Reply
Jun 29, 2021 at 3:44 p.m. FrogBlog Says...

Hi Sarah!

There isn't, unfortunately, a specific timeframe where things are refreshed - the best advice we have is to keep trying!

Hoppy planning!

Mommy Frog

Reply
Jun 22, 2021 at 5:40 p.m. Tracy Says...

I have park tickets and a reservation. One of my party will not be able to attend. Does that affect the rest of the members of my party if one of us is missing?

Reply
Jun 22, 2021 at 3:28 p.m. FrogBlog Says...

Hi Tracy!

It is possible to cancel the reservation for the person who cannot attend. Once you click cancel, it'll allow you to select certain people from the party, so they can be removed and it won't affect the others who still plan to go.

Hoppy planning!

Mommy Frog

Reply
Aug 2, 2021 at 6:51 p.m. Jessica Says...

We bought Disneyland tickets online for tomorrow. Unfortunately one person in our party of 5 cannot attend. Can we transfer his ticket to another person? If not, can we get a "credit" for his ticket to use at another time (not sure of date at this time)? If so, how would we do this? Thank you!

Reply
Aug 2, 2021 at 5:36 p.m. FrogBlog Says...

Hi Jessica!

Disneyland tickets are nontransferable, unfortunately. Since you'll be at Disneyland, we'd recommend stopping by a ticketing booth - cast members will be able to provide you with options there directly! :)

Hoppy planning!

Mommy Frog

Reply
Jun 21, 2021 at 2:50 a.m. AH Says...

Does Disney let you buy tickets without closing off the park reservation? So you can get scammed into buying a ticket first and then not be able to go....

Reply
Jun 21, 2021 at 3:30 p.m. FrogBlog Says...

Hi AH!

If you're purchasing directly through the Disneyland site, your ticket will automatically be linked to your account. You do not have to make a separate theme park reservation, as you'll select your dates when you purchase. If you purchase through Undercover Tourist, you'll still need to make a separate theme park reservation, so we recommend consulting the Disneyland Availability Calendar prior to purchasing your tickets to be sure your desired dates are available. At this time, all multi-day tickets expire in Jan. 2023, so you have a while to use them. Hope this helps!

Hoppy planning!

Mommy Frog

Reply
Jun 19, 2021 at 3:17 a.m. Vik Says...

Hi, my family & I purchased park hopper tickets for a certain date. However, 3 of the tickets we purchased would like to be post poned to a different date. But the rest of the group would still like to go on the original date. Is that possible or would the entire group need to postpone theirs as well?

Reply
Jun 21, 2021 at 4:13 p.m. FrogBlog Says...

Hi Vik!

Yes, you can cancel your reservations for only the people who need to postpone. After you click cancel, it will allow you to select who needs to postpone, while the others can keep the original trip. Once you have the dates for those who need to reschedule, you can make new reservations up to 120 days in advance.

Hoppy planning!

Mommy Frog

Reply
Jul 10, 2021 at 3:39 a.m. Katalin Says...

This is a very helpful response and covers most of what I was going to ask. Is there a like, “must postpone within 24 hours” kind of policy? 2 of 5 members of my group may not be able to make it to Disneyland this Sunday, but we’d like to make it work. Please let me know if there is timeframe we need to reschedule by.

Reply
Jul 12, 2021 at 1:09 p.m. FrogBlog Says...

Hi Katalin!

No, there is no time restriction on canceling - you can do so at any time :)

Hoppy planning!

Mommy Frog

Reply
Jun 16, 2021 at 6:53 p.m. Says...

My friends and I have one day ticket reservations for Disneyland. Is it possible to change to a different date. Looking at the Disneyland site, reservations can be cancelled so I’m hoping that means we can book our ticket for another date. Can’t get through to a live person when I call Disneyland, so any info would be greatly appreciated.

Reply
Jun 17, 2021 at 9:03 a.m. FrogBlog Says...

Hi there!

It depends on your ticket, as some tickets are valid for a variety of dates. As long as your ticket type is valid for the day you want to switch to, you can easily change the reservation date as long as there's availability. However, other tickets may only be available on the date you purchased it for. In that case, you would need to visit the Ticket Window and exchange or upgrade your ticket (subject to availability).

Hoppy planning!

Mommy Frog

Reply
Jun 15, 2021 at 7:08 p.m. Hannah Says...

Hello! I recently purchased a 1-day ticket for one park and now want to change my 1-day ticket to a park hopper. Is that possible to do online and change? Thanks!

Reply
Jun 15, 2021 at 2:24 p.m. FrogBlog Says...

Hi Hannah!

Currently, the only way to upgrade to a Park Hopper is to visit the ticket booth once you arrive, and it's subject to availability.

Hoppy planning!

Mommy Frog

Reply
Jun 15, 2021 at 4:50 p.m. Michelle Says...

I'm going to the parks on June 25th and 26th, since Disneyland is now open to everyone. Are they opening the reservations system to 100% capacity?

Reply
Jun 13, 2021 at 6:41 a.m. Tracy Says...

I am concerned because I have purchased two 1 Day Tier 3 Park Hopper Tickets. This is clearly stated on our virtual ticket. Reservations are booked and confirmed for starter park California Adventure July 14, 2021 (which is what we want). But reservation states “California Adventure All Day”. The ALL DAY phrase is what concerns me. Don’t we have a park hopper? I thought after 1pm we could start hopping? Why does it say All Day???

Reply
Jun 14, 2021 at 8:58 a.m. FrogBlog Says...

Hi Tracy,

If you've purchased Park Hopper tickets, you will be able to park hop! "All Day" is referring to your arrival time — you can enter your first park at anytime during the day and do not need to arrive by a certain time, though hopping to your second park must be at 1 p.m. or later.

Hoppy planning!

Mommy Frog

Reply
Jun 4, 2021 at 3:31 a.m. Alan Says...

I have a last minute trip to CA and I would like to take my family to Disneyland but looks like there is no open reservations on the calendar for the time that we are coming. Can we still purchase tickets at the gate the day of?

Please advise and help. Thank you!

Reply
Jun 7, 2021 at 1:11 p.m. FrogBlog Says...

Hi Alan,

You can keep checking the calendar for any last-minute reservation cancellations, but unfortunately, the answer is no. The ticket booths will only sell tickets if there are reservations available.

Hoppy planning!

Mommy Frog

Reply
May 31, 2021 at 4:06 a.m. Stef Says...

Can we link our entire family's tickets to both parents apps or can the tickets only be on one app? We will enter the parks at different times but want to link them all together again when we are all in the park (to do virtual queues) but I don't know how complicated this is!

Reply
Jun 1, 2021 at 4:35 p.m. FrogBlog Says...

Hi Stef!

You can now link all the tickets to multiple accounts. Keep in mind that some virtual queues open at 7 a.m. for which you do not need to have entered the park. For the 12 p.m. virtual queue distribution time and Indiana Jones Adventure, all members will need to have entered the park to join the queue with the rest of the party.

Hoppy planning!

Mommy Frog

Reply
May 30, 2021 at 6:16 p.m. Steve A Says...

Hello. I have a one park Disneyland ticket and reservation for June 20. If I decide to change the visit date, do I just let the reservation expire and then choose a new date to visit? Will I be charged for missing the reservation date?

Reply
Jun 1, 2021 at 2:08 p.m. FrogBlog Says...

Hi Steve,

You can cancel and change it! You will not be charged if you miss it, but if you know you cannot make it, cancelling means another guest who really wants to go that day can pick up the cancellation.

Hoppy planning!

Mommy Frog

Reply
May 28, 2021 at 6:34 p.m. Christine Says...

Dear Undercover Tourist,

Hello! Do you know if you're able to upgrade to a park hopper mid-day after you have entered/scanned your single-park, single-day ticket?

Thanks for your help!

- Christine

Reply
May 28, 2021 at 3:21 p.m. FrogBlog Says...

Hi Christine!

You sure can, provided there's availability to hop that day! You can do so at the ticketing booth.

Hoppy planning!

Mommy Frog

Reply
May 28, 2021 at 3:04 p.m. Shelby Says...

Hi! I am about to start buying tickets for my up coming anniversary trip early this august for a two day 1 park per ticket for my husband and I but am looking at also buying (4) 3 day tickets and making reservations for a family trip with the kids in early September. Before I buy hotels and tickets for both trips can I have all this reservations on the Disneyland app or just one at a time ?

Reply
May 28, 2021 at 11:49 a.m. FrogBlog Says...

Hi Shelby!

You can have everything in the app at the same time.

Hoppy planning!

Mommy Frog

Reply
May 28, 2021 at 7:09 a.m. Maria R Says...

I bought a 3 day, 1 park per day ticket. I made reservation only for the first visit, but now there’s no available days open within the 13 day limit from the first visit. Wondering if the remaining 2 days left will be forfeited for this reason? Seems unfair.

Reply
May 28, 2021 at 11:49 a.m. FrogBlog Says...

Hi Maria!

Keep checking back, as cancellations do happen! If nothing turns up, we'd recommend either calling Guest Relations at (714) 520-6222 or hopping by the ticket booth to see what options are available to you.

Hoppy planning!

Mommy Frog

Reply
May 28, 2021 at 2:16 a.m. Christy Williams Says...

Hi! We want to visit in Sept for 5 days but likely won't stay at a disney hotel. Is there a limit to how many days I can shedule a theme park reservation? Disneyworld is 3 without a hotel reservation. is Disneyland the same?

Thanks!

Christy

Reply
May 28, 2021 at 11:47 a.m. FrogBlog Says...

Hi Christy!

If you have a multi-day ticket, you will be able to reserve a park pass for each day of your ticket, regardless of where you stay (both at Disney World and Disneyland - only Disney World Annual Passholders are limited at this time) :) Hope this helps!

Hoppy planning!

Mommy Frog

Reply
May 28, 2021 at 1:04 a.m. Alma Says...

I’m an out of state visitor I already bought tickets. can I make reservations for the theme park now or do I have to wait after June 15

Reply
May 27, 2021 at 8:14 p.m. FrogBlog Says...

Hi Alma!

You can make your reservations now :)

Hoppy planning!

Mommy Frog

Reply
May 27, 2021 at 7:14 p.m. Jacob Says...

Hi there! I recently purchased a single park ticket for July! Is there any way to upgrade my single park to a park hopper online or in person?

Thank you,

Jacob

Reply
May 27, 2021 at 5:04 p.m. FrogBlog Says...

Hi Jacob!

At this time, upgrades are available at the Disneyland ticketing booths. Hope this helps!

Hoppy planning!

Mommy Frog

Reply
May 28, 2021 at 6:29 p.m. Jacob Says...

Hi again!

I also have another question regarding park hopping. After 1pm, are you limited to staying in the opposite park? Or can you go in between parks as many times as you want?

Reply
May 28, 2021 at 3:15 p.m. FrogBlog Says...

Hi Jacob!

You can hop between the parks as much as you'd like after 1 p.m. :) Have fun!

Hoppy planning!

Mommy Frog

Reply
May 27, 2021 at 6:51 p.m. Jennifer Says...

I am purchasing tickets for my family for September in the Disneyland app. How do I transfer each persons ticket from my app to their app? Or should they each purchase their own ticket?

Reply
Jun 1, 2021 at 4:36 p.m. FrogBlog Says...

Hi Jennifer,

You can purchase for everyone, make reservations for them and email their tickets to them, so they can link them to their own Disney accounts in the app. They can be linked in your app and their own.

Hoppy planning!

Mommy Frog

Reply
May 24, 2021 at 8:12 p.m. Laura Says...

Hi, I purchased tickets but my park reservation aren’t the same dates as my tickets, how can I change my ticket admission date ?

Reply
May 25, 2021 at 2:14 p.m. FrogBlog Says...

Hi Laura,

If you've purchased multi-day tickets or Tier 5 1-day tickets, those are valid any day. But if you purchased 1-day tickets that are designated as Tier 1 through 4, then you would need to contact Disney to change your ticket date. If you bought tickets through us, give us a call at 1 (800) 846-1302.

Hoppy planning!

Mommy Frog

Reply
May 22, 2021 at 6:51 p.m. Jen C Says...

I purchased two day hopper tickets. Now that the capacity is going up, I think we will need more days. Can I exchange my tickets from 2 day to 4 day hopper? I know we used to be able to before the pandemic.

Reply
May 27, 2021 at 1:09 p.m. FrogBlog Says...

Hi Jen!

You sure can! At this time, exchanges and upgrades can be made at the Disneyland ticketing booth.

Hoppy planning!

Mommy Frog

Reply
May 29, 2021 at 4:58 a.m. JillsyPillsy Says...

If people from out of state need to upgrade at the ticket booth, how are we able to make reservations ahead of time? I have a 3 day hopper, but want to go four days. Do we need to buy just a one day pass that is more expensive than just adding an extra day on, in order to get reservations for every day? How does this work?

Reply
Jun 1, 2021 at 6:49 a.m. FrogBlog Says...

Hi JillsyPillsy!

Unfortunately, the ticket booth is the only way to upgrade an existing ticket at this time - we check in on this every time we visit, so we'll update you if this changes! In the meantime, we'd recommend reserving your existing days ASAP. On the day of your first trip, stop by the ticketing booth to see about that additional day, which would then be subject to park availability. If you'd prefer something tangible and guaranteed now, another ticket would be your best bet.

Hoppy planning!

Mommy Frog

Reply
May 22, 2021 at 12:35 p.m. Cathy Says...

Hello, what documents should I have on-hand to prove residency? Is a CA drivers license enough?

Reply
May 24, 2021 at 12:12 p.m. FrogBlog Says...

Hi Cathy,

Yes, a California driver's license would suffice.

Hoppy planning!

Mommy Frog

Reply
May 21, 2021 at 3:44 p.m. Lisa Says...

Hi, We have reservations for 6/14. Just a little confused on casual dining. For ordering at the french market cafe or galactic grill for example, do we place the mobile order now or on the day we go?

Reply
May 21, 2021 at 12:47 p.m. FrogBlog Says...

Hi Lisa,

If you're using Mobile Ordering for a quick-service restaurant, you can only make orders on the day of your visit. However, you can place orders in the morning for meals later in the day, so that way when it's time to eat, you can just hit the "I'm Here, Prepare My Order" button instead of going through the entire ordering process once it's mealtime. It's toadally up to you though if you want to plan in advance, or place an order on the fly!

Hoppy planning!

Mommy Frog

Reply
May 19, 2021 at 11:14 p.m. Catherine A Says...

Hello! I bought tickets for June 8 as park hoppers but only DCA was available to start at. I understand that after 1pm we can park hop despite that it says DCA all day but I am confused if the reservation is already made? When I check my plans in the app it says I have none and when I try to reserve it says my tickets have reached theme park reservation limit so I'm assuming since DCA was the only park available to start at the reservation was automatically done correct? I am just stressed out and the hold time for customer service is really long any clarification is appreciated!

Reply
May 20, 2021 at 10:05 a.m. FrogBlog Says...

Hi Catherine,

If you're seeing a ticket that says "DCA All Day," then that's the park hopper reservation. If you're in the app, you can find your reservations at the top under "Park Reservations," then tap "Manage or Make Reservations." It takes you to the Disneyland website where you can log in and scroll down to see them under "Ticket and Reservation Details." If you aren't seeing a ticket that says "DCA All Day," then unfortunately Disney will be the ones to be able to help, so we'd recommend that you keep trying to get through via phone.

Hoppy planning!

Mommy Frog

Reply
May 27, 2021 at 9:41 p.m. Rachel Collier Says...

So even if it says DCA all day on my reservation I will be able to move to Disneyland after 1 pm if I bought park hopper tickets?

Reply
May 27, 2021 at 5:03 p.m. FrogBlog Says...

Hi Rachel!

That's correct - have fun!

Hoppy planning!

Mommy Frog

Reply
May 19, 2021 at 6:02 p.m. Nisha Says...

Does anyone know if you can change just 5 of the 10 tickets to a different reservation date? For example I already have reservations for June 2, but only need to use 5 of the 10 tickets I purchased. How would I change the other 5 to a different day without losing the 5 I have for June 2?

Reply
May 19, 2021 at 3:32 p.m. Arwin Says...

Hi quick question, I bought 3 tickets one day hopper. When I bought it the reservation is only showing California adventure as open for starting park, now both parks are open on the calendar, is my reservation good enough to go straight to the Disneyland side instead?

Reply
May 19, 2021 at 10:47 a.m. FrogBlog Says...

Hi Arwin,

You would need to cancel one of your Disney California Park reservations and rebook a reservation for Disneyland if you want to start there. Otherwise, you'd still be able to hop after 1 p.m.

Hoppy planning!

Mommy Frog

Reply
May 16, 2021 at 6:32 p.m. dawn Says...

I have an upcoming reservation and both the tickets are in my name. Will I need to change the name for my guest? if so, any idea how? Thanks!

Reply
May 17, 2021 at 10:53 p.m. FrogBlog Says...

Hi Dawn!

Lately, because there have been so many guests in similar circumstances, Disneyland has not been checking the names on the tickets - so while we recommend doing all you can to purchase and reserve under the correct names, this should not be an issue for you :) Once you enter the turnstile, the cast member will hand you a paper ticket and may take your photo and then that ticket is tied to you and your guest's ticket will be tied to them.

Hoppy planning!

Mommy Frog

Reply
May 16, 2021 at 1:16 a.m. ConcernedDaddy Says...

We just purchased a set of 2 day/1-park per day tickets. When I go to make a reservation, it shows only DCA on the first day (which is fine). If we pick DCA as our starting day park, does that mean we *automatically* get DL on the second day? Or are we locked into DCA on both days?

Reply
May 17, 2021 at 4:02 p.m. FrogBlog Says...

Hi ConcernedDaddy!

If you have one park per day tickets, you'll have to select the park to visit based on what's available (so if only DCA is showing as available on the multi-day availability calendar, that's where you'd spend both days). Hope this helps!

Hoppy planning!

Mommy Frog

Reply
May 14, 2021 at 2:38 p.m. Ray O Says...

Hello,

I just purchased a 4 day park hopper ticket. What happens if I am only able to go 3 days within the 13 day period? Do I just lose that day on the ticket?

Reply
May 13, 2021 at 6:26 p.m. Nancy Says...

Thank you for all the important information!

I bought the ticket for 6/9, however, it does not have the park I would like to visit. When I made reservations, I select 7/12. Does the ticket date has to be the same as the reservation date?

Thank you very much!

Reply
May 13, 2021 at 2:43 p.m. FrogBlog Says...

Hi Nancy!

You are so welcome - thank you for hopping by! If you have a date-based one-day ticket, your ticket date will need to line up with your reservation date.

Hoppy planning!

Mommy Frog

Reply
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