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Learn All About Universal Orlando's Bag Policy and Locker System

by Tad on March 8, 2020 51

Universal Orlando Bag Policy & Locker System - PinterestWe frogs like to travel light whenever we go to Universal Orlando Resort, but for some rides, locker usage is unavoidable — even if you’re just carrying your phone and wallet. Unlike at Walt Disney World, where you can take your bags on all rides, Universal requires you to check your bags and belongings before you board certain rides at Universal Studios Florida and Universal's Islands of Adventure. After all, these are some coasters with capital Cs! Using the lockers is fairly simple, but we’ve compiled everything you need to know about Universal's overall bag policy and ride lockers, including where to find them in the parks and advice on which one best suits your needs!

Universal Orlando Bag Policy

All guests must pass through metal detection at the security hub before you reach Universal CityWalk or the theme parks. Bags, purses and backpacks are subject to X-ray and/or additional inspection. Suitcases and bags with wheels are not allowed.

Acceptable Items

  • Bottled water (maximum two liters)
  • Small snacks that do not require heating
  • Any food required for medical purposes and medically-indicated nutritional supplements
  • Any food required for special dietary needs
  • Baby food or baby formula
  • Soft-sided insulated bags no larger than 8.5" wide x 6" high x 6" deep

Prohibited Items

  • Glassware or glass containers
  • Open containers or drinks containing alcohol
  • Hard-sided coolers
  • Soft-sided coolers larger than 8.5" wide x 6" high x 6" deep
  • Picnic lunches, or any food that requires heating or refrigeration
  • Folding chairs
  • Any type of explosive, weapon, item that can be used as a weapon or has the appearance of a weapon
  • Alcohol
  • Marijuana, or any item containing cannabis or related paraphernalia
  • Illegal items or substances
  • Clothing likely to create a danger, incite a disturbance or displaying offensive language or content
  • Clothing or accessories that represent someone as emergency personnel or that may create a false impression of employment by Universal
  • Power driven devices such as Segways (unless utilized as an ADA mobility device), hoverboards, drones or any other radio frequency-controlled device
  • Selfie sticks are permitted at Universal’s discretion but must be properly secured and not in use on any rides or attractions
  • Any other items Universal personnel deem to be inappropriate, disruptive or harmful

Types of Universal Orlando Lockers for Rides

Universal Orlando’s Lockers for Rides - Types of Lockers

Based on how much you’re carrying around and what rides you’re going on, Universal offers three different types of lockers: complimentary ride lockers, pre-paid ride lockers and all-day lockers.

Complimentary Ride Lockers

Universal Orlando Lockers for Rides - Complimentary Lockers

The good news is that if you just need a place to stash your gear while you ride, you can use the Universal Orlando lockers for rides at the locations listed below for FREE! The "free" time is calculated using the ride's current wait time and the actual duration of the ride (with a generous cushion). After that, each additional half hour is $3 (with a daily max of $20). A locker attendant can override charges that accrued for reasons outside your control (like the ride breaking down).

Free Ride Lockers at Universal Studios:

Free Ride Lockers at Islands of Adventure:

Most of these rides allow you to safely store items that can fit in your pocket or small fanny pack that can tuck under your shirt. However, all other large items (purses, camera bags, backpacks etc.) must go inside the ride locker.

At each of these locker stations, there are two different sizes: standard and large lockers. The standard lockers can easily fit small purses, wands, wallets and cell phones. But they aren’t tall enough to fit popcorn buckets or cups, if standing up straight (an empty reusable cup can fit on its side). The large lockers can fit big backpacks and multiple purses. While the standard lockers are free, these large lockers cost $2 ($3 for every additional half hour, with a max at $20).

You should also be aware of Universal's "no loose items" policy at The Incredible Hulk Coaster and Hollywood Rip Ride Rockit. You must walk through a security screening with metal detectors and scanning wands that detect any items hidden in your pocket (everything from cell phones to coins). At these rides, a team member will instruct you to store all items, no matter the size, inside a ride locker!

Pre-Paid Ride Lockers

Universal Orlando Lockers for Rides - Dudley Do-Right's Ripsaw Falls

What about those crazy water rides, you ask? Unfortunately, Universal does not provide free lockers for the following rides at Islands of Adventure:

However, there are paid short-term, single-entry lockers right outside of these rides so that you can protect any belongings you don't want to get soaked. The only difference between these lockers and the free ones is that you pay $4 (or $5 for large lockers) for the first 90 minutes and $3 for each hour after that. There's also a $20 daily maximum on these short-term lockers.

All-Day Lockers

Universal Orlando Lockers for Rides - All Day Lockers

If you bring a large backpack with items (like bathing suits, towels, change of clothes, etc.) that you don’t necessarily need to lug around with you all day, you can choose to use Universal’s all-day lockers, which are located near the entrances of the parks. For these lockers, you can return anytime and continue to use the same locker throughout the day.

These stations also have two different sizes: large lockers or family lockers. The large lockers cost $10, while the family lockers cost $15. There is a limited amount, but we don’t see too many families using these lockers, so you shouldn’t need to worry about not getting one.

These all-day lockers are emptied one hour after park closing, so don’t forget your belongings!

How to Use Universal Orlando’s Lockers for Rides

Universal Orlando’s Lockers for Rides - How to Use Lockers

Universal’s relatively new locker system is simpler than ever! The old locker system, which required your fingerprint (and your brain to remember your locker number!) has been replaced with a new system that can simply scan your park ticket and it’ll open the assigned locker immediately. When you return from the ride, just scan your park ticket once again and your locker will open. Note: If you need to pay for your locker, there are just a couple of additional steps.

Universal Orlando’s Lockers for Rides - Pay Station

For any of the pre-paid lockers, you must go to one of the locker pay stations first. You’ll select the locker size, scan the barcode on your park ticket and pay. Then, you'll need to go to a locker rental station and scan your ticket. Similar to the free lockers, it’ll open a locker for you.

Universal Orlando’s Lockers for Rides - Rental Station

If you have any problems or use a mobile park ticket, look for a locker attendant, who should be stationed nearby.

Jurassic Park River Adventure and Harry Potter and the Forbidden Journey at Islands of Adventure still use the old locker system. We suspect they will transition to the new locker system in the future.

There you have it! Everything you need to know about Universal Orlando lockers for rides. Make sure to check out our touring plans for the Universal Orlando Resort or download our app, which allows you to see wait times and customize your own plans.

Stay cool!

Keep hopping, Tad!
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Aug 14, 2020 at 10:09 a.m. Love Leonetti Says...

This is my first time at the universal Studios. My question is in all the parks what rides cannot have book bags.

Aug 14, 2020 at 12:48 p.m. FrogBlog Says...

Hi Love!

Lockers are located at the following rides to stash loose items, including book bags:

Universal Studios Florida: Hollywood Rip Ride Rockit, MEN IN BLACK Alien Attack, Revenge of the Mummy, Harry Potter and the Escape from Gringotts

Universal's Islands of Adventure: Harry Potter and the Forbidden Journey, Hagrid's Magical Creatures Motorbike Adventure, The Incredible Hulk Coaster

Hope this helps!

Stay cool!


Mar 3, 2020 at 12:22 a.m. Jax Says...

We were at Universal Studios and IOA last week (Feb 2020). This is off season and the lockers were a madhouse, especially at the Harry Potter rides. There were no available lockers and you have to wait for people to clear their stuff out for an available locker. You are supposed to be able to rejoin your group, but that is an unpleasant experience as well. People can be very resistant to allowing you pass them in line to find your group, even though that is what the ride operators tell you do.

We got in line for the Rockit with a posted 50 minute wait. BTW, for those who asked, we were not allow to keep a money clip (or anything else) in a zippered pants pocket. The ride experienced several (>3, we lost count) announced delays that were announced as resolved after 10-15 minutes. We were fairly close to being able to ride, so the kids wanted to stick it out, when they announced the ride would be down for an indeterminate amount of time (ended up being over 1 hour). Most of the line emptied and wound up at the lockers. We were unable to open them due to exceeding the allotted time. Our screen said we owed $3. We had no way of paying, along with everyone else trying to get in their lockers. There was 1 locker attendant. Yep, ONE. Lots of language barrier issues, no way to organize a line with lockers arranged in little nooks, and no way to move around well with so many people standing around waiting. People who lost their locker tickets had to tell the attendant what was in the locker, and show ID or unlock their cell phone to prove ownership. Did I mention a language barrier not to mention how long this takes for a single attendant! People were very angry, yelling, and threatening. Not a good situation and we felt very uncomfortable with our children. We would have paid the $3 just to be able to get away if we had any means that wasn't locked in the locker. We also did not have any way to contact the rest of party to let them know about the delay and subsequently arriving at our meeting point very late.

I don't understand why zippered pockets, belly bands, etc... wouldn't suffice for safely securing loose items. Also the lockers are digital. Seems they should be able to update allowed locker times when there are delays and have more attendants who are able to assist. I cannot imagine what that would have been like during peak time.

Feb 25, 2020 at 8:39 p.m. Amanda Says...

If you print your ticket at home, can you use that to open the locker?

Feb 28, 2020 at 9:35 a.m. FrogBlog Says...

Hi Amanda!

As long as the ticket has a barcode that can be scanned, you should be good to go! If it doesn’t work, see a team member in the locker area (they have locker passes that they give out to those with mobile tickets since those aren’t scannable.)

Stay cool!


Jan 13, 2020 at 3:59 a.m. Gloria Says...

Does each ticket holder get a locker ? What are dimensions of the free locker ?

Jan 14, 2020 at 3:28 p.m. FrogBlog Says...

Hi Gloria,

Each ticker holder can have their own locker, but it's toadally fine to share if you only need space for one (that's what we usually do!). The dimensions for the free locker are 14 in x 5.5 in x 16.9 in.

Stay cool!


Dec 27, 2019 at 6:01 p.m. sia Says...

exactly which rides MUST you need a locker for a phone/wallet

Dec 31, 2019 at 7:56 a.m. FrogBlog Says...

Hi Sia!

The Incredible Hulk Coaster and Hollywood Rip Ride Rockit are the only two rides that have a “no loose items” policy and require you to step through a metal detector, so you'd likely need to store your phone and wallet. Hope this helps!

Stay cool!


Oct 18, 2019 at 2 a.m. Tania Says...

What about all other rides? Are you permitted to take bags (specifically backpacks) on rides that do not require lockers? (i.e. Hippogriff, ET, Transformers, etc).

Oct 21, 2019 at 8:49 a.m. FrogBlog Says...

Hi Tania!

For rides without the single-use lockers, you may take your bags with you on the ride.

Stay cool!


Oct 17, 2019 at 1:41 a.m. Brittany Says...

We have mobile express passes and I am not sure how that works with the lockers. Do we show our express passes then the lockers are available after we show them?

Oct 17, 2019 at 2:48 p.m. FrogBlog Says...

Hi Brittany!

You can present your mobile tickets to the locker attendant, and they'll be hoppy to help you.

Stay cool!


Oct 12, 2019 at 4:50 p.m. Kay Says...

What are the dimensions of the free by the ride lockers? I keep reading different things!

Oct 16, 2019 at 8:15 a.m. FrogBlog Says...

Hi Kay,

The standard free, one-time use lockers are 14 in x 5.5 in x 16.9 in.

Stay cool!


Oct 1, 2019 at 4:05 p.m. Zam Bari Says...

If I have a backpack that I don't consider valuable enough to lock up (sandwiches, ponchos, etc) does universal allow us to just put it down on the ground in the loading/unloading area, then ride the ride, and pick it up afterward? Of course, that would be at our own risk -- but is it allowed at all?

Oct 1, 2019 at 3:32 p.m. FrogBlog Says...

Hi Zam!

Hmm. We can only think of a handful of rides where this might be possible, and a few rides even have metal detectors before you get on, such as Hollywood Rip Ride Rockit and The Incredible Hulk Coaster. Lockers are the way to go if you have larger items!

Stay cool!


Sep 17, 2019 at 7:46 p.m. Markus Downhill Says...

I would like to know this for the other rides (not including the hulk and other rides that require a locker)

Sep 17, 2019 at 7:45 p.m. Markus Downhill Says...

We are planning to bring a ruck sack that we can easily carry around with us. So let’s say with the drop tower, is there anywhere to put our bag by the ride? (As the ride is too extreme to take bags onto.

Sep 18, 2019 at 1:43 p.m. FrogBlog Says...

Hi Markus!

There are bins available to stash your stuff just before you board the ride :)

Stay cool!


Aug 11, 2019 at 10:02 p.m. Trip planner Says...

Hi! We ordered mobile tickets from your site and have added them to our universal app. Will we be able to scan our mobile tickets qvc code from our phone to access ride lockers. Or scan a print out of our mobile ticket? Thanks!

Aug 14, 2019 at 8:45 a.m. FrogBlog Says...

Hi there Trip Planner!

With mobile tickets, you'll need to speak to a locker attendant, who will be hoppy to help you out.

Stay cool!


Aug 3, 2019 at 3:09 p.m. Tatiana Says...

Can you take snacks and leave them in the main entrance lockers?

Aug 5, 2019 at 11:10 a.m. FrogBlog Says...

Hi Tatiana!

You sure can! Small snacks are permissible, but prohibited items include Glass containers, Open containers, Hard-sided coolers, Soft-sided coolers larger than 8.5" wide x 6" high x 6" deep, Picnic lunches, Food that requires heating or refrigeration. Hope this helps!

Stay cool!


May 18, 2019 at 6:57 p.m. Amy King Says...

Can you wear a lanyard that can hold credit cards and a phone on the rides? or do those have to be lockered as well? is it only certain rides that you cant take these things on?

May 20, 2019 at 3:49 p.m. FrogBlog Says...

Hi Amy!

The Incredible Hulk Coaster and Hollywood Rip Ride Rockit are the only two rides that have a “no loose items” policy and require you to step through a metal detector (so cell phones would definitely not be allowed). Lanyards may be OK if you tuck them in your shirt (and only carry your ticket/pass) because you'll need it to reopen the new lockers, but be sure to verify with the ride attendant! You may wear lanyards or put small items in a pocket on the other rides.

Hoppy planning!

Mommy Frog

Apr 3, 2019 at 5:17 p.m. Megan Says...

Do you know the exact dimensions of the free standard ride lockers?

Apr 8, 2019 at 9:23 a.m. FrogBlog Says...

Hi Megan!

The standard, complimentary ride lockers are approximately 11.5″ wide x 5.5″ tall x 16.5″ deep.

Stay cool!


Mar 11, 2019 at 1:45 p.m. Sam Says...

We were at USF yesterday and the lockers for riding Harry Potter were not free. They were $2. We then decided not to do any other rides with lockers since we're coming back another day and would make a note not to bring bags. Wish we would have checked the other rides' lockers now. Not sure if they were free or not.

Mar 12, 2019 at 1:34 p.m. FrogBlog Says...

Hi Sam!

The new locker system actually has different sizes. The smaller lockers are still free (they fit small cell phones, wallets, etc.) while there are larger lockers (that fit backpacks, multiple purses, etc.) that cost $2, as you noted.

Stay cool!


Oct 31, 2018 at 1:31 a.m. Nora Says...


Just wondering if we would be allowed to take turns riding the rides requiring us to store all our items. I have an 8 year old who may be allowed in the ride and another daughter who may not want to ride them. So one of us will need to stay with them anyway. Can we do a parent swap and if we can, must we still store all the items?

Oct 31, 2018 at 11:10 a.m. FrogBlog Says...

Hi Nora!

You can check in with a team member in front of the ride, but in our experience, you still have to store ALL items in a locker prior to riding ... even if you will be taking turns.

Hoppy planning!

Mommy Frog

Jul 12, 2018 at 1:03 a.m. J.C. Says...

Apparently this is nothing compared to Eejanaika in Japan's loose article policy: no shoes, belts, or watches allowed, pockets must be turned inside out to show ride ops they're empty. Really hope they offer free lockers there!

Jul 10, 2018 at 11:51 a.m. Rhys Says...

I will be wearing shorts with zipped pockets. Will I be able to keep my phone and wallet in my pockets on the ride? Or will I have to take them out regardless?

Jul 10, 2018 at 9:46 a.m. FrogBlog Says...

Hi there!

This is an AWESOME question, and the answer is that it depends on the ride. On rides such as The Mummy or Escape from Gringotts, you will be able to keep your phone and wallet with you, just not any bags. However, on The Incredible Hulk, you will have to stow away ALL loose articles in a locker, as you will be going through a metal detector to verify you don't have any items with you. We recommend asking a team member near the ride before hopping on!

Hoppy planning!

Mommy Frog

Apr 23, 2018 at 9:20 a.m. Amy Says...

Best advice, dont bring anything in with you, buy a laynard with plastic sleeve to put you tickets money in, I bought 7 of the Coke refillable cups, that I had to carry around and check into the lockers, which were very unorganized, took forever to do, IfI knew I had to check stuff into lockers every ride, which by the way adds up and wastes too much time I would have bought a bottle of water and refilled it with the drinking fountain and my tickets thats it youll save alot of money and time and also with volcano bay buy a seawag I saw them there for 30 bucks maybe cheaper somewhere else, to keep cell phone money tickets in.

Feb 27, 2017 at 10:31 p.m. Heather Says...

The ride lockers are awful. I went to USF and IOA yesterday and nearly had a panic attack every time I had to use them. They are SO unorganized and there are not enough attendants. I watched several people who did not speak English have issues with them. All in all, they are a complete mess. They should just start putting durable zipper bag attachments ON the rides where you can put your things.

Mar 31, 2017 at 12:37 a.m. Brandie Says...

We went back in September (2016) and the free locker we had to put our stuff in for the MIT ride broke. Yup, our belongings were all stuck! For like 45 minutes. No food, no close rides near by, no going somewhere else. Just baking in the 90+ sun waiting for maintenance to come free all our stuff.

Sep 9, 2016 at 12:25 a.m. Sabine Says...

If you wear a small fanny pack that is secured around your waist and tucks under your shirt do you still have to deposit it in a locker on the "no loose items" rides?

Sep 14, 2016 at 3:51 p.m. FrogBlog Says...

Hi Sabine,

Most likely you will be asked to check it.

Keep hopping!


Apr 5, 2016 at 4:26 p.m. Jennifer Dalton Says...

I only had a small issue but I went on the men in black ride (not sure why you have to leave your bags in a locker for this one). The problem was that they were only running one side of the ride and the wait said 10 minutes but it was more like almost 30 minutes. When I went to the kiosk from the ride it said I owed money. The attendant said that it happens from time to time and to let an attendant know. Also, at the Harry Potter rides I had an issue with lockers and height. I am 5 ft tall and had issues with putting my bags in the top lockers- again, ask an attendant, they are there to help and do a good job. The lockers are just straight up annoying so at times I just avoid those rides if I don't feel like putting my stuff in the lockers.

Mar 11, 2016 at 1:03 p.m. fresh_as_daisies Says...

We were at Universal/Islands of Adventure for the first time for 2 days between Christmas and New Years. I found the locker situation extremely disorganized. We waited in line for HP for quite a long time before coming to the locker area, where we had to get out of line to stash our things. Super congested area, and so many people got ahead of us. And beyond that, nobody was stationed between the locker area and the gift shop, so nothing would stop people from just skipping the line and entering the ride from the gift shop to the locker area. Furthermore there were several people in line ahead of us who didn't put their bags in a locker and were still allowed to go on the ride with their backpacks/purses.

Apr 5, 2016 at 4:37 p.m. Jennifer Dalton Says...

Some people with backpacks and purses do the child swap which since one parent is with a smaller child that can't ride it easier to just keep your bags and then switch with the other adult.

Totally agree concerning the Harry Potter ride at islands of adventure- the lockers are idiotically placed and get so congested that it is stupid (they should have placed it in a better location.

Jun 30, 2015 at 9:46 p.m. Shanda Says...

We went to Universal just last week and had no problems with the lockers. All the rides had a sign posted if you needed to put your items in a locker so we never had to get out of line. The one time I forgot my locker number the kiosk just asked for my finger print. Easy peasy lemon squeezey!

Jul 1, 2015 at 8:44 a.m. FrogBlog Says...

Hi Shanda,

Thanks for sharing your experience!

Keep hopping!


Jul 26, 2014 at 6:39 p.m. James Says...

I locked my hat and a $9.00 refillable drink cup in the lockers at Islands of Adventure. After my ride, the fingerprint scanner confirmed my fingerprint, but told me the locker had been disabled. The locker attendant was courteous, but ultimately useless. At the end of the day, my hat was never found, and Guest Services refused to replace my lost $9.00 cup without a receipt. Who the heck saves the receipt for a cup of soda?I shall not be returning to Universal Studios until they are rid of these lockers. The fingerprint scanners are just not reliable, not just for the lockers, but gate admission as well.

Dec 11, 2013 at 3:28 a.m. Stephanie Says...

The first time my husband and I rode Harry Potter we didnt know we had to store our stuff. It was extremely congested with the locker issue. Of course, tons of people get ahead of you if you have to step out of line. We just store all of our belongings at a locker when you enter the park. It makes things easier and you dont have to deal with taking stuff in and out of lockers.

Jun 20, 2013 at 7:51 p.m. Kylie Says...

This article gives an incorrect piece of info. I think the pictures are a bit mixed up. When you go to rent a locker, you press down your finger and then a locker opens up. Store your bags in the locker and take note of the locker number.

When you come to retrieve your items, you press down that same finger and type in the 4-digit locker number. There's no typing in of a "pin."

The second to last photo shows the screen when you are obtaining your items.

Please fix this error so people who are using this article for informational purposes do not get confused.

Jun 20, 2013 at 9:08 p.m. FrogBlog Says...

Thanks for the catch, Kylie! You're pretty sharp!

-- Tad

Jun 20, 2013 at 6:35 p.m. Rosa Says...

I and other people around me had issue with the locker and there was only one attendant trying to help everyone. We were all very frustrated. First, we waited for 2 hours to get on the Harry Potter ride (which we expected so didn't have any issue with the wait time) and then near the ride we are told no bags we had to put in the locker - that was fine until all the people that got off the ride are by the lockers trying to get their stuff out while we are trying to put our stuff in (very chaotic). We couldn't find a locker, after we found one and went back in line there were a lot of people ahead of us. It seems like they should put the lockers outside the ride (even before entering the line). Believe me I wasn't the only one complaining. It was a great ride, just seemed disorganized.

Jun 6, 2013 at 9:20 p.m. FrogBlog Says...

Anyone had trouble using the lockers? It seems like there are always locker attendants around to help people.

-- Tad

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