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Learn All About Universal Orlando's Bag Policy and Locker System

by Tad on September 27, 2022 83

Universal Orlando Lockers and bag Policy - PinterestWe frogs like to travel light whenever we go to Universal Orlando Resort, but for some rides, locker usage is unavoidable — even if you’re just carrying your phone and wallet. Unlike at Walt Disney World, where you can take your bags on all rides, Universal requires you to check your bags and belongings before you board certain rides at Universal Studios Florida and Universal's Islands of Adventure. After all, these are some coasters with capital Cs! Using the lockers is fairly simple, but we’ve compiled everything you need to know about the Universal Orlando lockers, including where to find them in the parks and advice on which one best suits your needs!

Universal Orlando's Bag Policy

All guests must pass through metal detectors at the security hub before you reach Universal CityWalk or the theme parks. Bags, purses and backpacks are subject to X-ray and/or additional inspection. Suitcases and bags with wheels are not allowed.

Acceptable Items

  • Bottled water (maximum two liters)
  • Small snacks that do not require heating
  • Any food required for medical purposes and medically indicated nutritional supplements
  • Any food required for special dietary needs
  • Baby food or baby formula
  • Soft-sided insulated bags no larger than 8.5" wide x 6" high x 6" deep

Prohibited Items

  • Glassware or glass containers
  • Open containers or drinks containing alcohol
  • Hard-sided coolers
  • Soft-sided coolers larger than 8.5" wide x 6" high x 6" deep
  • Picnic lunches, or any food that requires heating or refrigeration
  • Folding chairs
  • Any type of explosive, weapon, item that can be used as a weapon or has the appearance of a weapon
  • Marijuana, or any item containing cannabis or related paraphernalia
  • Illegal items or substances
  • Clothing likely to create a danger, incite a disturbance or displaying offensive language or content
  • Clothing or accessories that represent someone as emergency personnel or that may create a false impression of employment by Universal
  • Power-driven devices such as Segways (unless utilized as an ADA mobility device), hoverboards, drones or any other radio frequency-controlled device
  • Selfie sticks are permitted at Universal’s discretion but must be properly secured and not in use on any rides or attractions
  • Any other items Universal personnel deem to be inappropriate, disruptive or harmful

Types of Universal Orlando Lockers for Rides

Lockers at Universal Orlando - Backpack

Based on how much you’re carrying around and what rides you’re going on, Universal offers three different types of lockers: complimentary ride lockers, pre-paid ride lockers and all-day lockers.

Complimentary Ride Lockers

Lockers at Universal Orlando - Mummy

The good news is that if you just need a place to stash your gear while you ride, you can use the Universal Orlando lockers for rides at the locations listed below for FREE! The "free" time is calculated using the ride's current wait time and the actual duration of the ride (with a generous cushion). After that, each additional half-hour is $3 (with a daily max of $20). A locker attendant can override charges that accrued for reasons outside your control (like the ride breaking down).

Free Ride Lockers at Universal Studios:

Free Ride Lockers at Universal's Islands of Adventure:

Most of these rides allow you to safely store items that can fit in your pocket or small fanny pack that can tuck under your shirt. However, all other large items (purses, camera bags, backpacks, etc.) must go inside the ride locker.

At each of these locker stations, there are two different sizes: standard and large lockers. The standard lockers are more narrow (measuring 5.5 in high, 14 in wide and 16.9 in deep) and can easily fit small purses, wands, wallets and cell phones. But they aren’t tall enough to fit popcorn buckets or cups if standing up straight (an empty reusable cup can fit on its side). The large lockers can fit big backpacks and multiple purses (measuring 13 in high, 12 in wide and 16.9 in deep). While the standard lockers are free, these large lockers cost $2 ($3 for every additional half-hour, with a max at $20).

You should also be aware of Universal's "no loose items" policy at The Incredible Hulk Coaster, Hollywood Rip Ride Rockit and Jurassic World VelociCoaster. You must walk through a security screening with metal detectors and scanning wands that detect any items hidden in your pocket (everything from cell phones to coins). At these rides, a team member will instruct you to store all items, no matter the size, inside a ride locker! Lanyards (holding Express passes, etc.) can be worn on these rides but must be tucked inside your shirt.

Pre-Paid Ride Lockers

Universal Orlando Lockers for Rides - Dudley Do-Right's Ripsaw Falls

What about those crazy water rides, you ask? Unfortunately, Universal does not provide free lockers for the following rides at Islands of Adventure:

However, there are paid short-term, single-entry lockers right outside of these rides so that you can protect any belongings you don't want to get soaked. The only difference between these lockers and the free ones is that you pay $4 (or $5 for large lockers) for the first 90 minutes and $3 for each half-hour after that. There's also a $20 daily maximum on these short-term lockers.

For the flume rides, typically just tuck our belongings under our feet and they usually are just fine. If worried about something particular getting too wet, like camera gear, perhaps rent the lockers for peace of mind. Bilge-Rat Barges has a compartment with a cover in the center of the raft that can usually hold every guest's belongings.

All-Day Lockers

Lockers at Universal Orlando - All Day

If you bring a large backpack with items (like bathing suits, towels, change of clothes, etc.) that you don’t necessarily need to lug around with you all day, you can choose to use Universal’s all-day lockers, which are located near the entrances of the parks. For these lockers, you can return anytime and continue to use the same locker throughout the day.

These stations also have two different sizes: large lockers or family lockers. The large lockers (measuring 13 in high, 12 in wide and 16.9 deep) cost $12, while the family lockers (16.25 in high, 12 in wide and 16.9 in deep) cost $15. There is a limited amount, but we don’t see too many families using these lockers, so you shouldn’t need to worry about not getting one.

These all-day lockers are emptied one hour after park closing, so don’t forget your belongings!

How to Use Universal Orlando’s Lockers for Rides

Lockers at Universal Orlando - Forbidden Journey

Universal’s relatively new locker system is simpler than ever! The old locker system, which required your fingerprint (and your brain to remember your locker number!) has been replaced with a new system that can simply scan your park ticket and it’ll open the assigned locker immediately. When you return from the ride, just scan your park ticket once again at the station you left your belongings in and your locker will open. Just remember if you're sharing lockers with friends or family, the lockers are tied to one person's ticket, so that person will need to be present to open the locker. Note: If you need to pay for your locker, there are just a couple of additional steps.

Universal Orlando Lockers for Rides - Pay Station

For any of the pre-paid lockers, you must go to one of the locker pay stations first. You’ll select the locker size, scan the barcode on your park ticket and pay. Then, you'll need to go to a locker rental station and scan your ticket. Similar to the free lockers, it’ll open a locker for you.

Lockers at Universal Orlando - Rental Station

If you have any problems or use a mobile park ticket, look for a locker attendant, who should be stationed nearby. They can hand you a single-use locker ticket that you can scan instead of your pass. If there's an issue and the locker attendant needs to open the locker for you, they may ask you to describe what's inside before opening it. Also, be prepared to show your ID to confirm it's your belongings. 

There you have it! Everything you need to know about the lockers at Universal Orlando. Make sure to check out our touring plans for the Universal Orlando Resort or download our app, which allows you to see wait times and customize your own plans.

Stay cool!

Keep hopping, Tad!
View Comments
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Sep 26, 2022 at 4:29 a.m. Tonie Says...

I'm reading that fanny packs have to be 3 prong belt closer. It's next to impossible find these. Any brand suggestions at low price?

Reply
Sep 3, 2022 at 5:46 a.m. Maddie Says...

Do universal hotels hold your suitcases during check in and checkout?

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Sep 3, 2022 at 9:54 a.m. FrogBlog Says...

Hi Maddie!

Yes, the bell desk can help with your luggage.

Hoppy planning!

Mommy Frog

Reply
Aug 18, 2022 at 2:17 a.m. Carissa Says...

Will a souvenir sundae cup from floreans ice cream shop, fit in the free lockers?

Reply
Aug 18, 2022 at 8:35 a.m. FrogBlog Says...

Hi Carissa!

If you put the souvenir cup on its side (versus standing up), it should be able to fit a free locker.

Stay cool!

Tad

Reply
Jul 19, 2022 at 1:58 p.m. Kiera Says...

This was super helpful! I'm a single traveler going to the park alone and have to go straight to the airport after, I was so afraid I wouldn't be able to store or even bring in my carry-on bag. It fits the dimensions of the family sized locker you listed so I should be good. Thank you!

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Jul 19, 2022 at 11:06 a.m. FrogBlog Says...

Hi Kiera!

We are so hoppy we could help - have a wonderful time! :)

Stay cool!

Tad

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Apr 27, 2022 at 6:51 p.m. kiarra Says...

For every ride we go on do we have to pay for a locker? Is the lockers free at every ride?

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Apr 27, 2022 at 2:14 p.m. FrogBlog Says...

Hi Kiarra!

Standard complimentary ride lockers (measuring 5.5 in. high, 14 in. wide and 16.9 in. deep) are provided with the exception of water rides. However, if you have a bigger bag that would not fit those dimensions, you would need to use a larger locker, which requires a small fee.

Stay cool!

Tad

Reply
Feb 20, 2022 at 11:58 p.m. Enzo Says...

I have a digital ticket which is a QR Code. ¿How do I use a locker in this case? Since there ir no bar code in my ticket.

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Feb 22, 2022 at 10:09 a.m. FrogBlog Says...

Hi Enzo!

You should be able to use that QR code for locker rentals! However, if you're going to ride a coaster (such as Jurassic World VelociCoaster, The Incredible Hulk or Hollywood Rip Ride Rockit) that requires you to put everything in a locker, then you'll need to find a locker attendant and they will be able to give you a single-use paper locker ticket with a barcode.

Stay cool!

Tad

Reply
Dec 24, 2021 at 1:04 p.m. Adrienne Says...

What can fit in the all day family locker? I’m traveling with a carry on and personal item and not going to a hotel first. Will the family locker fit my carry on?

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Dec 29, 2021 at 9:05 a.m. FrogBlog Says...

Hi Adrienne!

Family lockers are 12” x 16.25” x 16.9”, so we'd recommend measuring to see if they will fit your carry-on. Enjoy your trip!

Stay cool!

Tad

Reply
Nov 28, 2021 at 9:27 p.m. Jackie Says...

My daughter is diabetic and needs to have certain items with her at all times especially in case she is stuck on a ride. Is there an exception for the no bag rule for medical bags/fanny packs?

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Nov 29, 2021 at 9:17 a.m. FrogBlog Says...

Hi Jackie!

Small and secure fanny packs are toadally on most rides. For the rides that have metal detectors (Hollywood Rip Ride Rockit, VelociCoaster and The Incredible Hulk), she should notify one of the team members at the entrance that she needs to keep her bag with her for medical reasons and they can assist.

Stay cool!

Tad

Reply
Nov 13, 2021 at 9:35 p.m. Karen Says...

Will I be required to use a locker for my keys, wallet, and cell phone if I have pants with zippered pockets? I haven't been in a few years and I was required to use the locker even though I had zipper pockets. Hopefully that has changed. The lockers are a hassle.

Reply
Nov 14, 2021 at 8:33 p.m. FrogBlog Says...

Hi Karen!

For a majority of the rides, that is toadally fine. However, the following three rides use metal detectors and require you to put your belongings in a locker: The Incredible Hulk Coaster, Jurassic World VelociCoaster and Hollywood Rip Ride Rockit.

Stay cool!

Tad

Reply
Jun 30, 2021 at 1:45 p.m. Rebecca Says...

Are there rides where you can bring your backpack with you? Are there lockers at, or close to, all rides that do not allow you to ride with a backpack?

Reply
Jun 30, 2021 at 8:51 a.m. FrogBlog Says...

Hi Rebecca!

For any rides that aren't listed in our blog post, you may bring your bags with you. There are complimentary and/or fee-based lockers near the rides that do require you to put your stuff in a locker.

Stay cool!

Tad

Reply
May 13, 2021 at 6:16 p.m. Sarah D Lam Says...

I didn't think you were allowed small snacks! So it won't be a problem for my kids with food allergies to have some safe granola bars, in case we can't be accommodated?

Reply
May 13, 2021 at 1:27 p.m. FrogBlog Says...

Hi Sarah,

Yes, any small snacks that don't require heating and/or any food required for special dietary needs are acceptable, so your granola bars would be toadally fine!

Stay cool!

Tad

Reply
Apr 12, 2021 at 5:41 p.m. Daisy Says...

Hello, so we have a trip in the summer and were wondering if these bags fit the policy. The first one is a jaw string bag that measures about 11.5inx9. The second one is a backpack purse and measures 7x6

Reply
Apr 12, 2021 at 12:54 p.m. FrogBlog Says...

Hi Daisy,

Those bags will fit the standard lockers (which are 14" wide x 5.5" tall x 16.9" deep)! We'd just caution not to stuff them full in order to meet the height requirement of 5.5 inches. Usually we can fit our small camera bag and a small backpack into one locker!

Stay cool!

Tad

Reply
Dec 6, 2020 at 10:12 p.m. Laura Says...

We are wanting to bring in insulated backpacks that are 11 x 8.2 x 14.5 inch. Will they be allowed as technically a backpack?

Reply
Dec 7, 2020 at 2:16 p.m. FrogBlog Says...

Hi Laura!

As long as it fits the size requirements and functions as a backpack, you should be good to go!

Stay cool!

Tad

Reply
Sep 22, 2020 at 3:54 p.m. Lindsey Says...

Do the Harry Potter wands fit in the free lockers? Both styles, the character ones and the signature ones (these boxes are bigger)?

Reply
Sep 22, 2020 at 11:57 a.m. FrogBlog Says...

Hi Lindsey!

They should be able to fit! The lockers are small height-wise, but they go back far (I can fit my small backpack and camera bag in one). The dimensions of a free standard locker are 14 in x 5.5 in x 16.9 in.

Stay cool!

Tad

Reply
Aug 14, 2020 at 10:09 a.m. Love Leonetti Says...

This is my first time at the universal Studios. My question is in all the parks what rides cannot have book bags.

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Aug 14, 2020 at 12:48 p.m. FrogBlog Says...

Hi Love!

Lockers are located at the following rides to stash loose items, including book bags:

Universal Studios Florida: Hollywood Rip Ride Rockit, MEN IN BLACK Alien Attack, Revenge of the Mummy, Harry Potter and the Escape from Gringotts

Universal's Islands of Adventure: Harry Potter and the Forbidden Journey, Hagrid's Magical Creatures Motorbike Adventure, The Incredible Hulk Coaster

Hope this helps!

Stay cool!

Tad

Reply
Mar 3, 2020 at 12:22 a.m. Jax Says...

We were at Universal Studios and IOA last week (Feb 2020). This is off season and the lockers were a madhouse, especially at the Harry Potter rides. There were no available lockers and you have to wait for people to clear their stuff out for an available locker. You are supposed to be able to rejoin your group, but that is an unpleasant experience as well. People can be very resistant to allowing you pass them in line to find your group, even though that is what the ride operators tell you do.

We got in line for the Rockit with a posted 50 minute wait. BTW, for those who asked, we were not allow to keep a money clip (or anything else) in a zippered pants pocket. The ride experienced several (>3, we lost count) announced delays that were announced as resolved after 10-15 minutes. We were fairly close to being able to ride, so the kids wanted to stick it out, when they announced the ride would be down for an indeterminate amount of time (ended up being over 1 hour). Most of the line emptied and wound up at the lockers. We were unable to open them due to exceeding the allotted time. Our screen said we owed $3. We had no way of paying, along with everyone else trying to get in their lockers. There was 1 locker attendant. Yep, ONE. Lots of language barrier issues, no way to organize a line with lockers arranged in little nooks, and no way to move around well with so many people standing around waiting. People who lost their locker tickets had to tell the attendant what was in the locker, and show ID or unlock their cell phone to prove ownership. Did I mention a language barrier not to mention how long this takes for a single attendant! People were very angry, yelling, and threatening. Not a good situation and we felt very uncomfortable with our children. We would have paid the $3 just to be able to get away if we had any means that wasn't locked in the locker. We also did not have any way to contact the rest of party to let them know about the delay and subsequently arriving at our meeting point very late.

I don't understand why zippered pockets, belly bands, etc... wouldn't suffice for safely securing loose items. Also the lockers are digital. Seems they should be able to update allowed locker times when there are delays and have more attendants who are able to assist. I cannot imagine what that would have been like during peak time.

Reply
Feb 23, 2021 at 1:01 p.m. Leticia Says...

Agreed! I HATE the locker system for Universal especially with some rides. In my opinion I don't understand why most rides have a locker system specifically Men in Black Alien Attack,when rides like Toy Story Mania which is a kinda similar ride let's you bring a bag with no problem that's why to save time and headache im bringing my fanny pack. Its just a huge hassle! The only ride i was willing to have to pay a locker for was Hagrids because everyone in my party wanted to ride and some carried bags usually we have a no rider or if its a ride we already been on we skip it.

Thankfully we had lockers open for Hagrids but there was no staff to help us out sadly so we had to figure it out as well as other people. I'm not sure how covid would be but that area was crowded when i went in 2019. Atleast with Disney you can keep your bags with you especially on rides like "Rockin Roller Coaster " and "Tower of Terror". Hopefully they figure out something soon.

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Dec 7, 2020 at 4:06 p.m. Nicole Says...

Yikes! We are Disney veterans and aren't used to locker systems so this sounds like a nightmare! Why on Earth would you not be allowed to bring simple items like wallet & phone? That makes me uncomfortable. If I'm paying for s locker on every ride, I'm essentially paying to ride every ride! Who comes to a theme park empty handed. Now I'm not so excited to be going for Christmas :/

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Mar 10, 2021 at 11:26 a.m. Johnathon Says...

You don’t have to pay for the locker usually. It was a fluke in the system because of the ride going down. The reason you can’t have some items on certain rides is because some people are to stupid to leave the stuff in their pockets. Items fly out of their hands and injure other riders or team members who are working. This is not Disney, the rides can actually be thrilling and travel at much higher speeds. The lockers are provided for free unless you forget your stuff in there a for a half hour longer than the actual wait time plus ride time.

Reply
Apr 2, 2021 at 6:46 p.m. matt Says...

kings Island has tons of thrill rides and does not have this type of rule (not even the Giga Coaster), I'm not looking forward to waiting in line for more than an hour without my phone.

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Apr 5, 2021 at 3:03 a.m. gab Says...

yet other parks from the same owners DO, except you have to pay for the locker (1 or 2$). It depends the ride, some rides the risk is too high with objects flying out.

Reply
Feb 25, 2020 at 8:39 p.m. Amanda Says...

If you print your ticket at home, can you use that to open the locker?

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Feb 28, 2020 at 9:35 a.m. FrogBlog Says...

Hi Amanda!

As long as the ticket has a barcode that can be scanned, you should be good to go! If it doesn’t work, see a team member in the locker area (they have locker passes that they give out to those with mobile tickets since those aren’t scannable.)

Stay cool!

Tad

Reply
Jan 13, 2020 at 3:59 a.m. Gloria Says...

Does each ticket holder get a locker ? What are dimensions of the free locker ?

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Jan 14, 2020 at 3:28 p.m. FrogBlog Says...

Hi Gloria,

Each ticker holder can have their own locker, but it's toadally fine to share if you only need space for one (that's what we usually do!). The dimensions for the free locker are 14 in x 5.5 in x 16.9 in.

Stay cool!

Tad

Reply
Dec 27, 2019 at 6:01 p.m. sia Says...

exactly which rides MUST you need a locker for a phone/wallet

Reply
Dec 31, 2019 at 7:56 a.m. FrogBlog Says...

Hi Sia!

The Incredible Hulk Coaster and Hollywood Rip Ride Rockit are the only two rides that have a “no loose items” policy and require you to step through a metal detector, so you'd likely need to store your phone and wallet. Hope this helps!

Stay cool!

Tad

Reply
Oct 18, 2019 at 2 a.m. Tania Says...

What about all other rides? Are you permitted to take bags (specifically backpacks) on rides that do not require lockers? (i.e. Hippogriff, ET, Transformers, etc).

Reply
Oct 21, 2019 at 8:49 a.m. FrogBlog Says...

Hi Tania!

For rides without the single-use lockers, you may take your bags with you on the ride.

Stay cool!

Tad

Reply
Oct 17, 2019 at 1:41 a.m. Brittany Says...

We have mobile express passes and I am not sure how that works with the lockers. Do we show our express passes then the lockers are available after we show them?

Reply
Oct 17, 2019 at 2:48 p.m. FrogBlog Says...

Hi Brittany!

You can present your mobile tickets to the locker attendant, and they'll be hoppy to help you.

Stay cool!

Tad

Reply
Oct 12, 2019 at 4:50 p.m. Kay Says...

What are the dimensions of the free by the ride lockers? I keep reading different things!

Reply
Oct 16, 2019 at 8:15 a.m. FrogBlog Says...

Hi Kay,

The standard free, one-time use lockers are 14 in x 5.5 in x 16.9 in.

Stay cool!

Tad

Reply
Oct 1, 2019 at 4:05 p.m. Zam Bari Says...

If I have a backpack that I don't consider valuable enough to lock up (sandwiches, ponchos, etc) does universal allow us to just put it down on the ground in the loading/unloading area, then ride the ride, and pick it up afterward? Of course, that would be at our own risk -- but is it allowed at all?

Reply
Oct 1, 2019 at 3:32 p.m. FrogBlog Says...

Hi Zam!

Hmm. We can only think of a handful of rides where this might be possible, and a few rides even have metal detectors before you get on, such as Hollywood Rip Ride Rockit and The Incredible Hulk Coaster. Lockers are the way to go if you have larger items!

Stay cool!

Tad

Reply
Sep 17, 2019 at 7:46 p.m. Markus Downhill Says...

I would like to know this for the other rides (not including the hulk and other rides that require a locker)

Reply
Sep 17, 2019 at 7:45 p.m. Markus Downhill Says...

We are planning to bring a ruck sack that we can easily carry around with us. So let’s say with the drop tower, is there anywhere to put our bag by the ride? (As the ride is too extreme to take bags onto.

Reply
Sep 18, 2019 at 1:43 p.m. FrogBlog Says...

Hi Markus!

There are bins available to stash your stuff just before you board the ride :)

Stay cool!

Tad

Reply
Aug 11, 2019 at 10:02 p.m. Trip planner Says...

Hi! We ordered mobile tickets from your site and have added them to our universal app. Will we be able to scan our mobile tickets qvc code from our phone to access ride lockers. Or scan a print out of our mobile ticket? Thanks!

Reply
Aug 14, 2019 at 8:45 a.m. FrogBlog Says...

Hi there Trip Planner!

With mobile tickets, you'll need to speak to a locker attendant, who will be hoppy to help you out.

Stay cool!

Tad

Reply
Aug 3, 2019 at 3:09 p.m. Tatiana Says...

Can you take snacks and leave them in the main entrance lockers?

Reply
Aug 5, 2019 at 11:10 a.m. FrogBlog Says...

Hi Tatiana!

You sure can! Small snacks are permissible, but prohibited items include Glass containers, Open containers, Hard-sided coolers, Soft-sided coolers larger than 8.5" wide x 6" high x 6" deep, Picnic lunches, Food that requires heating or refrigeration. Hope this helps!

Stay cool!

Tad

Reply
May 18, 2019 at 6:57 p.m. Amy King Says...

Can you wear a lanyard that can hold credit cards and a phone on the rides? or do those have to be lockered as well? is it only certain rides that you cant take these things on?

Reply
May 20, 2019 at 3:49 p.m. FrogBlog Says...

Hi Amy!

The Incredible Hulk Coaster and Hollywood Rip Ride Rockit are the only two rides that have a “no loose items” policy and require you to step through a metal detector (so cell phones would definitely not be allowed). Lanyards may be OK if you tuck them in your shirt (and only carry your ticket/pass) because you'll need it to reopen the new lockers, but be sure to verify with the ride attendant! You may wear lanyards or put small items in a pocket on the other rides.

Hoppy planning!

Mommy Frog

Reply
Apr 3, 2019 at 5:17 p.m. Megan Says...

Do you know the exact dimensions of the free standard ride lockers?

Reply
Apr 8, 2019 at 9:23 a.m. FrogBlog Says...

Hi Megan!

The standard, complimentary ride lockers are approximately 11.5″ wide x 5.5″ tall x 16.5″ deep.

Stay cool!

Tad

Reply
Mar 11, 2019 at 1:45 p.m. Sam Says...

We were at USF yesterday and the lockers for riding Harry Potter were not free. They were $2. We then decided not to do any other rides with lockers since we're coming back another day and would make a note not to bring bags. Wish we would have checked the other rides' lockers now. Not sure if they were free or not.

Reply
Mar 12, 2019 at 1:34 p.m. FrogBlog Says...

Hi Sam!

The new locker system actually has different sizes. The smaller lockers are still free (they fit small cell phones, wallets, etc.) while there are larger lockers (that fit backpacks, multiple purses, etc.) that cost $2, as you noted.

Stay cool!

Tad

Reply
Oct 31, 2018 at 1:31 a.m. Nora Says...

Hi,

Just wondering if we would be allowed to take turns riding the rides requiring us to store all our items. I have an 8 year old who may be allowed in the ride and another daughter who may not want to ride them. So one of us will need to stay with them anyway. Can we do a parent swap and if we can, must we still store all the items?

Reply
Oct 31, 2018 at 11:10 a.m. FrogBlog Says...

Hi Nora!

You can check in with a team member in front of the ride, but in our experience, you still have to store ALL items in a locker prior to riding ... even if you will be taking turns.

Hoppy planning!

Mommy Frog

Reply
Jul 12, 2018 at 1:03 a.m. J.C. Says...

Apparently this is nothing compared to Eejanaika in Japan's loose article policy: no shoes, belts, or watches allowed, pockets must be turned inside out to show ride ops they're empty. Really hope they offer free lockers there!

Reply
Jul 10, 2018 at 11:51 a.m. Rhys Says...

I will be wearing shorts with zipped pockets. Will I be able to keep my phone and wallet in my pockets on the ride? Or will I have to take them out regardless?

Reply
Jul 10, 2018 at 9:46 a.m. FrogBlog Says...

Hi there!

This is an AWESOME question, and the answer is that it depends on the ride. On rides such as The Mummy or Escape from Gringotts, you will be able to keep your phone and wallet with you, just not any bags. However, on The Incredible Hulk, you will have to stow away ALL loose articles in a locker, as you will be going through a metal detector to verify you don't have any items with you. We recommend asking a team member near the ride before hopping on!

Hoppy planning!

Mommy Frog

Reply
Apr 23, 2018 at 9:20 a.m. Amy Says...

Best advice, dont bring anything in with you, buy a laynard with plastic sleeve to put you tickets money in, I bought 7 of the Coke refillable cups, that I had to carry around and check into the lockers, which were very unorganized, took forever to do, IfI knew I had to check stuff into lockers every ride, which by the way adds up and wastes too much time I would have bought a bottle of water and refilled it with the drinking fountain and my tickets thats it youll save alot of money and time and also with volcano bay buy a seawag I saw them there for 30 bucks maybe cheaper somewhere else, to keep cell phone money tickets in.

Reply
Feb 27, 2017 at 10:31 p.m. Heather Says...

The ride lockers are awful. I went to USF and IOA yesterday and nearly had a panic attack every time I had to use them. They are SO unorganized and there are not enough attendants. I watched several people who did not speak English have issues with them. All in all, they are a complete mess. They should just start putting durable zipper bag attachments ON the rides where you can put your things.

Reply
Mar 31, 2017 at 12:37 a.m. Brandie Says...

We went back in September (2016) and the free locker we had to put our stuff in for the MIT ride broke. Yup, our belongings were all stuck! For like 45 minutes. No food, no close rides near by, no going somewhere else. Just baking in the 90+ sun waiting for maintenance to come free all our stuff.

Reply
Sep 9, 2016 at 12:25 a.m. Sabine Says...

If you wear a small fanny pack that is secured around your waist and tucks under your shirt do you still have to deposit it in a locker on the "no loose items" rides?

Reply
Sep 14, 2016 at 3:51 p.m. FrogBlog Says...

Hi Sabine,

Most likely you will be asked to check it.

Keep hopping!

Leap

Reply
Apr 5, 2016 at 4:26 p.m. Jennifer Dalton Says...

I only had a small issue but I went on the men in black ride (not sure why you have to leave your bags in a locker for this one). The problem was that they were only running one side of the ride and the wait said 10 minutes but it was more like almost 30 minutes. When I went to the kiosk from the ride it said I owed money. The attendant said that it happens from time to time and to let an attendant know. Also, at the Harry Potter rides I had an issue with lockers and height. I am 5 ft tall and had issues with putting my bags in the top lockers- again, ask an attendant, they are there to help and do a good job. The lockers are just straight up annoying so at times I just avoid those rides if I don't feel like putting my stuff in the lockers.

Reply
Mar 11, 2016 at 1:03 p.m. fresh_as_daisies Says...

We were at Universal/Islands of Adventure for the first time for 2 days between Christmas and New Years. I found the locker situation extremely disorganized. We waited in line for HP for quite a long time before coming to the locker area, where we had to get out of line to stash our things. Super congested area, and so many people got ahead of us. And beyond that, nobody was stationed between the locker area and the gift shop, so nothing would stop people from just skipping the line and entering the ride from the gift shop to the locker area. Furthermore there were several people in line ahead of us who didn't put their bags in a locker and were still allowed to go on the ride with their backpacks/purses.

Reply
Apr 5, 2016 at 4:37 p.m. Jennifer Dalton Says...

Some people with backpacks and purses do the child swap which since one parent is with a smaller child that can't ride it easier to just keep your bags and then switch with the other adult.

Totally agree concerning the Harry Potter ride at islands of adventure- the lockers are idiotically placed and get so congested that it is stupid (they should have placed it in a better location.

Reply
Jun 30, 2015 at 9:46 p.m. Shanda Says...

We went to Universal just last week and had no problems with the lockers. All the rides had a sign posted if you needed to put your items in a locker so we never had to get out of line. The one time I forgot my locker number the kiosk just asked for my finger print. Easy peasy lemon squeezey!

Reply
Jul 1, 2015 at 8:44 a.m. FrogBlog Says...

Hi Shanda,

Thanks for sharing your experience!

Keep hopping!

Leap

Reply
Jul 26, 2014 at 6:39 p.m. James Says...

I locked my hat and a $9.00 refillable drink cup in the lockers at Islands of Adventure. After my ride, the fingerprint scanner confirmed my fingerprint, but told me the locker had been disabled. The locker attendant was courteous, but ultimately useless. At the end of the day, my hat was never found, and Guest Services refused to replace my lost $9.00 cup without a receipt. Who the heck saves the receipt for a cup of soda?I shall not be returning to Universal Studios until they are rid of these lockers. The fingerprint scanners are just not reliable, not just for the lockers, but gate admission as well.

Reply
Dec 11, 2013 at 3:28 a.m. Stephanie Says...

The first time my husband and I rode Harry Potter we didnt know we had to store our stuff. It was extremely congested with the locker issue. Of course, tons of people get ahead of you if you have to step out of line. We just store all of our belongings at a locker when you enter the park. It makes things easier and you dont have to deal with taking stuff in and out of lockers.

Reply
Jun 20, 2013 at 7:51 p.m. Kylie Says...

This article gives an incorrect piece of info. I think the pictures are a bit mixed up. When you go to rent a locker, you press down your finger and then a locker opens up. Store your bags in the locker and take note of the locker number.

When you come to retrieve your items, you press down that same finger and type in the 4-digit locker number. There's no typing in of a "pin."

The second to last photo shows the screen when you are obtaining your items.

Please fix this error so people who are using this article for informational purposes do not get confused.

Reply
Jun 20, 2013 at 9:08 p.m. FrogBlog Says...

Thanks for the catch, Kylie! You're pretty sharp!

-- Tad

Reply
Jun 20, 2013 at 6:35 p.m. Rosa Says...

I and other people around me had issue with the locker and there was only one attendant trying to help everyone. We were all very frustrated. First, we waited for 2 hours to get on the Harry Potter ride (which we expected so didn't have any issue with the wait time) and then near the ride we are told no bags we had to put in the locker - that was fine until all the people that got off the ride are by the lockers trying to get their stuff out while we are trying to put our stuff in (very chaotic). We couldn't find a locker, after we found one and went back in line there were a lot of people ahead of us. It seems like they should put the lockers outside the ride (even before entering the line). Believe me I wasn't the only one complaining. It was a great ride, just seemed disorganized.

Reply
Jun 6, 2013 at 9:20 p.m. FrogBlog Says...

Anyone had trouble using the lockers? It seems like there are always locker attendants around to help people.

-- Tad

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