The Ultimate Insider's Guide to Universal's Volcano Bay

by Leap on February 4, 2021 262 Orlando

Guide to Volcano Bay - PinterestWhen you grow up in and around water, you get used to all of the fun things you can do in it —  splashing, diving, cannonballs, water balloons, water polo and so much more! Our Frog Family is at home in the water, so we think we're especially well-equipped to provide the lowdown on Universal's Volcano Bay. As part of a seasonal adjustment, Universal's Volcano Bay closed for the winter Nov. 2, 2020, but it is set to reopen Feb. 27, 2021! This family guide has everything you need to know about the great slides, lazy rivers, virtual queue, dining options and even a few FAQs — it's all here. Note: There are currently additional health and safety measures in place due to COVID-19. So, let's hop to it!

Overview | Parking & Transportation | Hotel Benefits | Rides | TapuTapu Virtual Queue | TipsRestaurants | Cabanas & Express Passes | Discount Tickets | FAQs

Universal's Volcano Bay Overview and Theming

Kia'Ora! Welcome. We couldn't help but be drawn into the story behind this water theme park with a huge volcano at its center. It begins with the native islanders who discovered Volcano Bay, the Waturi. As the legend goes, the Waturi traveled the ocean, searching for the Kunuku. This mythical fish guided the Waturi to Volcano Bay. Upon finding this island paradise, the Waturi made it their home — adding in all kinds of slides and experiences that used and celebrated water.

Volcano Bay - Entrance

If the backstory is any indication, this isn't your typical water park. Universal is calling Volcano Bay its "third gate," a water theme park. The powers that be have poured in the same level of detail, storytelling and immersion for Volcano Bay as they did with Universal's Islands of Adventure and Universal Studios Florida. Universal wants you to feel as though you've just discovered this island paradise and won't ever want to leave. There are thoughtful details that transcend the typical water park experience.

Families will especially appreciate the conveniences of family restrooms scattered around the park that include private, roll-in showers. There is also ample seating and umbrellas in the sand at most rides' end, multiple bathrooms and multiple life jacket locations. These seemingly little details make for a much more relaxing theme and water park experience. There is also TapuTapu. This free, wearable device allows guests to virtually queue and more (but you do have to give it back before you leave!).

Universal's Volcano Bay Parking and Transportation

Volcano Bay - Shuttle Bus

Guests not staying on-site at an official hotel will park in the regular Universal Orlando Resort parking structure located at Universal CityWalk. While parking at Universal CityWalk is not free, there are free shuttles from the Universal CityWalk parking garage to the Volcano Bay entrance. On-site hotel guests will have free bus transportation to Volcano Bay. Universal Orlando Resort hotel guests also have their own dedicated entrance to Volcano Bay at Universal's Cabana Bay Beach Resort and can walk from Universal's Aventura Hotel. To access the dedicated entrance from Cabana Bay, you will need to show your room key. All guests will go through security.

Universal's Volcano Bay On-Site Hotel Benefits

Volcano Bay - Waturi Beach

Aside from the amazing perk of being just a hop, skip and a jump away from the excitement, it makes a lot of sense to stay at a Universal Orlando Resort hotel. All on-site hotel guests will receive Early Park Admission to Volcano Bay, which is one-hour early admission before the park opens for the day. While guests staying at select Universal Orlando Resort hotels receive free Universal Express Unlimited Passes for Universal's Islands of Adventure and Universal Studios Florida, this benefit is not extended to Universal's Volcano Bay.

If you want to stay at one of the hotels closest to Universal's Volcano Bay, check out Universal's Cabana Bay Beach Resort, Universal's Aventura Hotel or Loews Sapphire Falls Resort, although all of Universal's hotels are convenient distances from the parks and have free shuttles. Universal recently opened two new towers at Cabana Bay that are closer to the water park. The Beachside Tower is the closest, and some of the rooms and family suites offer terrific views of the park. Speaking of family suites, these two new towers have a limited number of two-bedroom, two-bathroom suites — perfect for the whole fam! (Save by booking your Universal Orlando hotel room with us!)

Universal's Volcano Bay Rides and Entertainment

Krakatau Volcano

Volcano Bay - Krakatau

The centerpiece of Volcano Bay, Krakatau (kra-kuh-TAU), stands 200 feet above the park. It's the largest peak in Florida (joking, but also dead serious). When you climb all the way to the top, you may actually believe it! Krakatau Volcano really is the most amazing element of the park. From the front, it is absolutely spectacular, with streaming waterfalls and a glimpse of the clear tube of its most death-defying slide, Ko'kiri Body Plunge. At night, it offers fiery lava effects.

Volcano Bay Rides - Krakatau Closeup

The back side is open, with a series of stairs to its highest rides and a mass of tubes. The park's icon serves as the base for four different slides.

  • Krakatau Aqua Coaster: This first-of-its-kind-in-Florida family slide is the park's signature ride and a must-do! Krakatau Aqua Coaster will send your four-person canoe UPHILL and racing through dark twists and turns within the volcano. For a grand finale, you'll be sent plunging through a waterfall! This aqua coaster uses linear induction motor technology — magnets "pull" your canoe up the slide.
  • Ko'kiri Body Plunge: For those of you brave enough to take the plunge, you'll take a 70-degree fall through a drop door and down 125 feet of slide. Your reward will be sliding through a pool filled with guests!
  • Kala & Tai Nui Serpentine Body Slides: Join Kala and Tai Nui, where sea and sky meet, and take a leap of faith from high atop the volcano. Twin drop doors simultaneously plunge two guests down clear, intertwining tubes before sending them joyfully splashing into the turquoise waters below.
  • Punga Racers: A favorite among Waturi children of all ages, Punga Racers send single riders down four lanes through underwater sea caves. The first racer to cross the finish line receives a watery salute from Punga himself.

Wave Village

Wave Village is located at the base of Krakatau Volcano.

  • Waturi Beach: This is a sparkling, multi-directional wave pool where guests can swim and relax on the sand. There is abundant seating on the beach, or you have the option to upgrade to premium seating (two padded loungers with a canopy, lockbox and food and drink attendant) or indulge in private, one- or two-story cabanas.

Volcano Bay - The Reef Pool

  • The Reef: This adjacent leisure pool provides guests with calmer waters and exciting views of riders speeding through the clear tube of Ko’kiri Body Plunge.

Rainforest Village

Nestled along the shores of a river, Rainforest Village offers guests spots for relaxation and exhilaration.

  • Maku Puihi: North America’s first "saucer ride" sends multi-passenger rafts speeding around three saucer-shaped curves.

Volcano Bay - Ohyah & Ohno Drop Slides

  • Ohyah and Ohno Drop Slides: These two twisting slides launch guests from the tubes four- and six-feet above the water for an adrenaline-pumping plunge into this 10-foot deep pool. We really only recommend it for strong swimmers.
  • TeAwa The Fearless River: This swift-moving river has multiple places to get on and off. For parents of younger tadpoles who don't want to participate, there is a fabulous beach with covered seating between Maku Puihi and the Taniwha Tubes.
  • Taniwha Tubes: These are four separate Easter Island-inspired slides with rafts for single or double riders.
  • Puka Uli Lagoon: This tranquil, zero-entry pool with sandy beach is the perfect spot for the younger tadpoles to just chill out while the more fearless ones tackle Ohyah and Ohno right next to it.

River Village

The colorful River Village offers fun for all ages, including the very youngest tadpoles.

  • Kopiko Wai Winding River: The picturesque lazy river passes through the volcano’s hidden caves, featuring spontaneous water effects and special nighttime lighting.
  • Tot Tiki Reef: This whimsical toddler play area has spraying Maori fountains, slides and a kid-size volcano.

Volcano Bay - Runamukka Reef

  • Runamukka Reef: Next to Tot Tiki Reef, this sprawling water play area is inspired by the coral reef. It is overflowing with twisting slides, sprinklers and more. For parents with younger tadpoles, this is probably the spot to rent a cabana (although there aren't many). Lily loves this area. We dare you to try to get your little one to leave!

Volcano Bay - Honu Ika Moana

  • Honu Ika Moana: It's one name, but two distinct multi-passenger raft slides. The daring among you will want to try Honu, with its two massive walls that make for some stomach-dropping moments. Ride the waves of Ika Moana just like the ancient Waturi on this longer, twisting journey.

Universal's Volcano Bay TapuTapu Wearable

Volcano Bay - TapuTapu

Two common hassles found within water parks are carrying tubes and waiting in long lines —usually holding said tubes. Volcano Bay is trying to tackle those inconveniences by eliminating them. Its solution is TapuTapu — an interactive bracelet that you'll be given when you enter the park. TapuTapu is free and required to ride the slides. You'll give it back when you leave at the end of the day.

How does TapuTapu work on rides?

Volcano Bay Rides - Using TapuTapu

When you arrive at a ride, you'll see the current wait time. If you want to "get in line," just touch your TapuTapu on the totem pole. Then, head to the wave pool or lazy river, or grab a cocktail and a bite to eat. Your TapuTapu will alert you when it's time to ride. You can only reserve one ride at a time. If you find a shorter wait time at another ride, you can reserve it instead, but you'll lose your other virtual spot in line. Look out for rides that say “Ride Now.” You can hop right onto those rides without losing your spot in a virtual line for another attraction.

What else does TapuTapu do?

Volcano Bay Rides - TapuTapu

TapuTapu lets guests unlock interactive features in the park — shooting water cannons on riders or revealing images inside Krakatau's hidden caves. You can use TapuTapu at special photo spots around the park to automatically link your photos to your My Universal Photo account.

Guests also have the option to add a credit card to their TapuTapu for the ultimate, hands-free park experience. (Universal is calling this TapTu Pay.) It's not required, but you can use it to pay for your locker, souvenirs or merchandise, food and drinks. I can't tell you how nice it is to be able to store your wallet safely in the locker and not have to retrieve it each time you need to make a purchase!

How to set up TapTu Pay

You can do this any time, but we recommend you do it before you head to the park.

  1. Create a Universal Orlando account online or use the official app on your phone.
  2. Tap the wallet icon (in the lower right corner of the app) or from the main menu.
  3. Enter your credit card information.
  4. Link your party's Universal Volcano Bay tickets. You can key the numbers in manually, but scanning the bar code is easiest. Don't worry! You can set spending limits for each party member.
  5. Create a pin that your whole party will use for purchases.

If you set up an account, your card will be linked to your TapuTapu when you enter the park. At the end of the day, all of your personal information will be unlinked from it. If you happen to lose your TapuTapu, go to Guest Services. While you can have some peace of mind that someone would be unable to make purchases without your pin number, a team member can take extra precautions and disconnect the lost wristband from your account.

Our Top Universal's Volcano Bay Tips

Volcano Bay - Group of Friends

  • Stay on-site at a Universal Orlando Resort hotel, preferably at Universal's Cabana Bay Beach Resort or Universal's Aventura Hotel. While all Universal Orlando Resort hotel guests can use the official Volcano Bay dedicated entrance at Cabana Bay, it is easier to get to if you're staying at Cabana Bay. You have to show your room key. You also get one hour early entry, which is the best way to experience the most popular Volcano Bay rides with the lowest waits of the day.
  • Purchase a multi-day Universal park-to-park ticket that includes Volcano Bay, or consider purchasing a Volcano Bay Express Pass if you only have one day. We really think the best way to experience Volcano Bay is to do it over a couple of days. Park hopping is easy at Universal, especially if you're staying at an on-site hotel and have older children. With longer summer hours, it's not a stretch to visit all three parks in one day. During a three-day visit, we'd plan for one dedicated day at Volcano Bay. We'd spend two days hopping between Universal Studios Florida and Universal's Islands of Adventure, and then might hop over to the water park for a few hours in the evening.
  • Create your Universal account and connect your credit card if you're going to use the tap-to-pay functionality of TapuTapu before you get to the park. You'll find it super easy to eat, drink and be merry — and also to rent a locker — when your credit card is already tied to your account.
  • Arrive ahead of park opening, especially if you want to ride the rides. I cannot stress this enough. If the water rides, particularly the thrill rides, are a priority, then hit them first thing. We would ride Krakatau Aqua Coaster first, then ride Ko’kiri Body Plunge and Kala & Tai Nui Serpentine Body Slides
  • Have only one person go to the locker area. This is one of our theme park pet peeves. The entire family doesn't need to hover around the locker. Make it easier on everyone (yourself included) and designate one party member to manage the locker.
  • Pick a locker away from the entrance. If you want to avoid most of the congestion, keep walking once you enter the park to one of the further locker locations.

Volcano Bay - Family at Beach Chairs

  • Pick your spot. If you aren't planning on renting premium seating or a cabana, there's another great benefit to arriving early — you can pick a prime spot with your chairs. Volcano Bay has great seating around the rides and attractions. If you have younger children, you might want to park it at the tadpole-friendly, smaller Puka Uli Lagoon pool. For older children or adults, you can't go wrong with Waturi Beach.
  • Plan on a hike to Ko’kiri Body Plunge and the Kala & Tai Nui Serpentine Body Slides. These three rides are at the very top of the 200-foot Krakatau Volcano. I didn't count my hops, but it feels like it's at least double the number of steps of the other park rides. It's a shame TapuTapu won't count your steps!
  • Beware if you have a fear of heights AND claustrophobia. We mentioned the height, but those of you with a fear of confined spaces may want to skip the capsule drop slides with trapdoors (and there are clear panes so you can see what's below)!
  • Make sure you've got strong swimmers if you plan to do the Ohno and Ohyah drop slides. These two body slides plunge into a 10-foot deep pool!
  • Volcano Bay does not provide any free towels, so be sure to bring your own if you do not want to rent them (it costs $4.99).
  • We suggest walking around with your flip flops on because the sidewalks can get quite hot! At the entrance of the water slides, there is a place to put your shoes, hats, sunglasses or other belongings while you ride.

Universal's Volcano Bay Restaurants and Dining

Volcano Bay - Kohola Chicken Sandwich

The Waturi people must have really enjoyed the cuisine of the many islands they visited before landing at Volcano Bay! Their culinary discoveries serve as the inspiration for the tempting food and beverages available in the park. There are several locations serving uniquely island-inspired meals for the entire family. There is the usual theme park food fare, but there are also more exotic options. To reduce contact points, guests may be instructed to use mobile ordering through the official Universal Orlando Resort app.

  • Kohola Reef Restaurant: Located at the base of Krakatau volcano and closest to the entrance of the park, this restaurant serves fresh island favorites, including tangy Mango BBQ Pulled Pork Sandwiches, Quinoa Edamame Burgers or crunchy Coconut Crusted Fried Chicken.
  • Volcano Bay - Vol's Fire PunchDancing Dragons Boat Bar: Shaped as an ancient outrigger canoe, this bar will refresh you with tropical cocktails and frozen drinks. Sit a spell and take in the volcano views. We highly recommend Vol's Fire Punch — a heady concoction featuring Mt. Gay Rum, fresh pineapple juice, agave, Sprite and grenadine.
  • Bambu: This shaded hideaway on the backside of the park offers quick and easy eats such as the Bambu Burger, Waturi Mahi Sandwich or Island Chicken Salad.
  • Whakawaiwai Eats: Munch on dishes such as Island BBQ Chicken Pizza, Tropical Baby Greens Salad and Pretzel Dog. This is where you can find the hearty Jerk Mac and Cheese. We like the shaded seating across the way that looks out to the back side of Runamukka Reef.
  • Kunuku Boat Bar: Also on the backside of the park, this is your stop for frozen drinks, specialty cocktails, fountain sodas and draft beers. It's named after the mythical fish that guided the Waturi islanders to Volcano Bay.
  • The Feasting Frog: This snack shop — SHAPED LIKE A TROPICAL FROG — serves drinks and snacks such as the Poke Poke Bowl, Taco Sampler or Plantain Chips and Guacamole.

Universal's Volcano Bay Cabanas, Premium Seating, Universal Express & More

Volcano Bay - Premium Seating area

Premium Seating and Cabanas

For those of us more into shaded lounging than swimming, Volcano Bay has upgrades that offer more convenience and relaxation.

There is premium seating near the regular seating at the ride, lazy river and wave pool beaches. Premium seating includes a pair of padded loungers with an adjustable shade canopy and a built-in storage lockbox. You can enjoy the services of an area attendant who'll see to your food and drink orders. "We'll have another round of Vol's Fire Punch, please! Mommy Frog has found her happy place." He or she can also book your TapuTapu times without you having to reserve at the rides. The pricing for Volcano Bay premium seating fluctuates depending on the season. Call 1-877-489-8068 for reservations.

Go cabana or go home. Around the park, you can choose from one- or two-story cabanas that come with padded lounge chairs, a small refrigerator stocked with bottled water, complimentary fruit and snack basket, towel and locker service, plus concierge service with an exclusive food and drink menu delivered directly to the cabana and TapuTapu ride booking. Prices fluctuate depending on the season for single cabana units, which hold up to six people. They are available as upper-level cabanas with great views, ground-level cabanas for easy access or stand-alone cabanas with more privacy. Family suite cabanas, which hold up to 16 people, are large, private stand-alone cabanas. Call 1-877-801-9720 for pricing and reservations.

Volcano Bay Cabanas

If you have tadpoles, you may want to consider the cabanas near Runamukka Reef or Puka Uli Lagoon. If you want a prime spot near Waturi Beach for all day waves, we like the cabanas closest to the Waturi Marketplace.

Volcano Bay Universal Express 

Water park visitors also have the option of purchasing Universal Express, which will be added onto your TapuTapu. With the Express ticket, you can skip the virtual line at select attractions. You'll be directed to proceed to the boarding area rather than given a return time.

Lockers

Volcano Bay - Lockers

Continuing in the quest to improve the water park experience, Universal is making it easier to store and get to your stuff. Lockers are located in the different park areas, so you never have to be too far away.

Shopping

There are several shops that offer sunscreen, swimsuits, hats, sunglasses, swim diapers and cool Universal's Volcano Bay merch.

Universal's Volcano Bay Tickets

If you've got your swim trunks, we've got your discount tickets! Really. We're selling Universal's Volcano Bay tickets along with Universal Studios and Islands of Adventure. If you're not sure which ones to get, don't fret. We've put together a post on which Universal Orlando ticket is best for your family to take the guesswork out of your planning.

Universal's Volcano Bay FAQs

Volcano Bay - Kopiko Wai Winding River

What are the Volcano Bay ride height and weight restrictions? 

Height restrictions vary for each attraction, but here are the basics:

  • If you are over 48 inches tall, then you can go on everything, except the kiddie areas.
  • Some slides require those between 42 inches and 48 inches tall to ride with a supervising companion.
  • The Kopiko Wai Winding River, pools and beaches have no height restrictions, but tadpoles between 42 inches to 48 inches (107 cm to 122 cm) must wear a U.S. Coast Guard-approved life vest.

As for Volcano Bay weight restrictions, some rides — including the multiple-rider raft rides — have a weight limit. Most notably, Punga Racers has a 300-pound maximum limit. When you arrive at the top of the ride, a team member will have your party step into a square that discreetly weighs your group.

You can see height restrictions, plus a ton more information about each ride on our Universal's Volcano Bay rides page.

What are the Volcano Bay multiple-rider rides?

  • Ika Moana: 2-5 riders
  • Honu: 2-5 riders
  • Krakatoa: 1-4 riders
  • Maku Puihi: 2-6 riders
  • Taniwha Tubes: 1-2 riders

What are the depths of the pools and slides?

Depths vary according to attractions. Riders should assess their own ability to swim prior to boarding any slide or attraction. Riders can also review warning signs posted at the entrance to each ride prior to making a decision to ride. Strong swimming ability is required at both Ohyah and Ohno Drop Slides (pool depth is 10 feet), as well as the TeAwa Fearless River, which requires life jackets.

Is Volcano Bay accessible for guests with disabilities? 

Wheelchair accessibility is available at Maku and Puihi Round Raft Rides, as well as Krakatau Aqua Coaster via elevator access. Guests using wheelchairs may also transfer from their wheelchair to Kopiko Wai Winding River, TeAwa Fearless River, Puka Uli Leisure Pool, The Reef Leisure Pool and Waturi Beach Wave Pool. Guests must meet all ridership requirements, which means maintaining proper riding experience throughout the attraction experience (here is more accessibility information from Universal's site).

Are there showers at Volcano Bay?

Universal Volcano Bay - Family Restrooms

Guests will find restrooms, showers and lockers scattered around the park for their convenience. Additionally, there are family restrooms around the park that offer more privacy, roll-in access and a shower.

Can I wear shoes on the slides? 

Flip flops, sandals and water shoes are allowed on some of the slides. We removed them before riding Maku Puihi, Ohno and Ika Moana. Slides that do not allow shoes have places to store them near the ride's entrance before you head up to the slide.

Are GoPros allowed on the rides? 

No. Unfortunately, Tad has not been able to bring his GoPro onto the rides since the park's opening. However, GoPros are allowed in the wave pool and the lazy rivers.

Is Universal's Volcano Bay open year-round?

Typically yes! You can experience it during the hot summer months and the cool winter days. For 2020, it closed Nov. 2 and is expected to open on or before March 1, 2021. Virtually all of the pools and Orlando water parks are heated during cooler times. Occasionally, the Orlando water parks close because of exceptionally cold days in the winter months, but they are few and far between.

Should I see Volcano Bay over another Orlando area water park?

If you're already planning a trip to Universal Orlando, we think it's definitely worth adding an additional day to experience Volcano Bay. It's also easy to add in a few hours here or there to your existing trip with the park-to-park tickets.

We hope you've learned everything you need to know before you head to Universal's Volcano Bay! If you still have questions, drop us a line in comments below!

Related: Why Stay at a Universal Orlando Hotel

Keep hopping!

Keep hopping, Leap!
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51–100 of 151 comments
Nov 27, 2017 at 6:34 p.m. Stacey Says...

I wear glasses and don't have contacts. Will my glasses fly off on the slides?

Reply
Dec 22, 2017 at 9 p.m. FrogBlog Says...

Hi Stacey,

On some of them, such as the body plunge rides, they might! We recommend you check with the team members stationed at each ride or consider using some band to keep them secure.

Keep hopping!

Leap

Reply
Nov 21, 2017 at 4:16 a.m. Grace Says...

Do you have to stand for the Ko'kiri Body Plunge?

Reply
Dec 22, 2017 at 8:53 p.m. FrogBlog Says...

Hi Grace,

Yes, you do!

Keep hopping!

Leap

Reply
Nov 15, 2017 at 2:58 p.m. Megan Smallhoover Says...

It looks like universal express is now being used at volcano bay? Can you confirm?

Reply
Nov 11, 2017 at 8:26 a.m. Samira Says...

I have few question.

Firstly,Is there any option to cover volcano bay and island of adventure in the same day, excluding universal studio.( park to park ticket)

Secondly, for somebody who does know swimming, is there any life jackets available?

Reply
Nov 17, 2017 at 2:34 p.m. FrogBlog Says...

Hi Samira,

The park-to-park ticket covers all three parks. Yes, there are life jackets available at Universal's Volcano Bay.

Keep hopping!

Leap

Reply
Nov 5, 2017 at 1:16 p.m. Shayna Says...

We weren’t originally planning to go to volcano bay but we got the buy two get two and it includes volcano bay, how busy do you think the water park will be a weekday the week following thanksgiving? We have the unlimited express passes for the other parks so we don’t need to plan around crowds for those. If you think it will be too busy we may avoid that park still.

Reply
Nov 5, 2017 at 2:32 p.m. FrogBlog Says...

Hi Shayna,

Looking at our Crowd Calendar, we're forecasting average crowds at Volcano Bay during that week.

Keep hopping!

Leap

Reply
Nov 5, 2017 at 12:35 p.m. Tash Says...

Hi, we are going to volcano bay next week and very excited just a bit confused about the volcano part...... is there an actual show in the evening to watch or is it just a water park like normal? Sorry for the confusion!!

Thank you

Reply
Nov 5, 2017 at 2:35 p.m. FrogBlog Says...

Hi Tash,

It's not a show, but more of a water feature on the volcano. There is a pathway into the volcano that you should check out.

Keep hopping!

Leap

Reply
Nov 4, 2017 at 9:10 a.m. Barb Says...

That’s not the largest peak in Florida. There are landfills taller than 200 ft. and plenty of hills in the panhandle and central Florida higher than that as well.

Reply
Nov 3, 2017 at 4:09 p.m. Christina Says...

Hi I'm going November 5 on Sunday would you still recommend being at park when it opens

Reply
Nov 3, 2017 at 11:25 a.m. FrogBlog Says...

Hi Christina,

Yes, we do. Have fun!

Keep hopping!

Leap

Reply
Oct 27, 2017 at 3:17 p.m. Diana Says...

We went with my mom and 3yr old..we had a great time...the only thing we had trouble with was the life vest for my 3yr old..it didnt fit right..she couldnt move or swim in it ..we brought her bubbles but was told we couldnt use them.

Reply
Sep 22, 2017 at 12:39 p.m. BILL Says...

Tapu system is horrible. While the concept of reserving ride times is admirable the system they have is ridiculous. Fire the person who devised it and sentence the executive who approved it to a lifetime of waterpark hell using the idiotic, asinine Tapu system ay Volcano Bay.

Reply
Aug 14, 2017 at 2:52 a.m. Amy Says...

I read an article - not sure where - that stated that you could ride certain other rides while you were waiting on your taputapu return time. But reading here I am getting that you can "get in virtual line" for one ride and while waiting can't "physically get in line" to ride something different. Is that correct? Also, If you have a disability access pass from the theme parks can you use that here too?

Reply
Aug 14, 2017 at 7:25 a.m. FrogBlog Says...

Hi Amy,

Universal has experimented with different ways to use the Tapu Tapu system. For a while, they were allowing you to use certain slides without a Tapu Tapu reservation. That seems to change often. It's best to go in with what's stated in the guide.

The GAP pass is not accepted at Universal's Volcano Bay.

Keep Hopping!

Leap

Reply
Aug 6, 2017 at 10:16 p.m. joe taraska Says...

Would like to take 2 children age 6 and 10--is this the best water park for them and are there moderate slides for this age at volcano bay

Reply
Aug 7, 2017 at 11:26 a.m. FrogBlog Says...

Hi Joe,

It really depends if your kids enjoy thrilling slides, which is what Volcano Bay specializes in. If not, we recommend Aquatica by SeaWorld, or one of the Disney parks, which offer tamer slides for everyone.

Keep Hopping!

Leap

Reply
Aug 6, 2017 at 8:57 a.m. Kim Says...

My husband took the kids there on Friday and arrived at 10:15. The park was already at capacity and they were turning everyone away. Sad day.

Reply
Aug 5, 2017 at 9:53 p.m. Caroline Says...

I am coming from the UK mid October, do you think the park will be as busy then? I was hoping not to have to get there at opening time to actually gain access. What do you think October will be like?

Reply
Aug 7, 2017 at 11:14 a.m. FrogBlog Says...

Hi Caroline,

Since this will be Volcano Bay's first time operating in October, we can't say for certain. However, if we look at the Crowd Calendar for October, we would expect it to be similar to the other parks. Know that my arriving later, you may miss out on experiencing some of the slides as well as securing a beach chair.

Keep Hopping!

Leap

Reply
Aug 4, 2017 at 4:57 p.m. Kate Fisher Says...

Just FYI - correction may be needed to the information above. I just booked premium seating at wave pool and was informed by Universal that the concierge for that seating are only allowed to reserve ride times for premium seating guests if the reservation system is malfunctioning. Otherwise you are required to go to the ride and reserve with your bracelet. They said the concierge will only provide food/drink service.

Reply
Jul 29, 2017 at 11:29 p.m. Diana Leal Says...

Hello! Thank you for this review!! Do you know if express pass will be available in september??

Reply
Aug 2, 2017 at 11:39 a.m. FrogBlog Says...

Hi Diana,

We are currently unsure of when Express Pass will be available at Universal's Volcano Bay.

Keep hopping!

Leap

Reply
Jul 29, 2017 at 11:24 a.m. Olivia Says...

I will be 5 months pregnant when I visit volcano bay will this restrict me from going on any rides?

Reply
Aug 1, 2017 at 3:39 p.m. FrogBlog Says...

Hi Olivia,

Most of the slides are not recommended for expectant mothers. Check out Universal's Volcano Bay Riders' Guide here. There are other things to enjoy though, like the lagoon and the Kopiko Wai Winding River.

Keep hopping!

Leap

Reply
Jul 28, 2017 at 5:29 p.m. Nat Says...

Hey! Great post I have one quick question are there chairs with umbrellas or do we have to purchase an umbrella?

Thank you

Reply
Aug 1, 2017 at 3:33 p.m. FrogBlog Says...

Hi Nat,

There are some lounge chairs with umbrellas located on Waturi Beach that are open to all. You have to grab these pretty early in order to secure one. There are other premium spots available for purchase, as well.

Keep hopping!

Leap

Reply
Aug 4, 2017 at 5:50 p.m. Nat Says...

Hey, thanks for replying are there umbrellas located in other parts of the park such as river village? Or the umbrellas are only located in the front of the park in the main beach? And do you have any idea where the best seating is for someone in a wheelchair?

Thank you

Reply
Aug 4, 2017 at 5:57 p.m. FrogBlog Says...

Hi Nat,

There are limited beachy areas with umbrellas located all around Volcano Bay. The area near Ohno/Oyeah sides may be the easiest place for someone in a wheelchair to easily transfer to a beach chair. Guest Services at Volcano Bay may have other suggestions.

Keep Hopping!

Leap

Reply
Jul 20, 2017 at 12:56 a.m. Sandy Says...

Can you bring in a bag cooler with waters and snacks

Reply
Jul 20, 2017 at 11:50 a.m. FrogBlog Says...

Hi Sandy,

Yes, you can bring in small insulated bags with a limited amount of water and snacks. Universal Orlando's site says that soft-sided insulated bags no larger than 8.5" wide x 6" high x 6" deep, bottled water (maximum 2 liters) and small snacks that do not require heating are acceptable.

Keep hopping!

Leap

Reply
Jul 18, 2017 at 9:12 p.m. With Diana Says...

With Diana's comments in mind, we got there ok. After that forget about it. Kids were unhappy about the whole taputapu concept. While everyone waited for their time to ride, they hogged the lazy river and inner tubes. We left in a hour, went back to universal park. Volanco bay needs lots of fine tuning

Reply
Jul 17, 2017 at 4:09 p.m. Diana Says...

Honest review. The park is very pretty But needs work on the Taputapu concept. I arrived at 9 am by the time we were able to go on the 1st ride was 12. I wouldn mind the wait but you can not ride any other until you are done with the 1st ride. Then I went for the second ride and the wait was 240 minutes... again me and my family were on the lazy river or the wave pool all the time. I like the Taputapu concept but at least you should be able to check for 2 rides and get 2 different times not to mention that from 9 am to 9 pm we were only able to ride 4 rides.... at least put rides that you can use without the Taputapu.... We had a good time but I will not come back to Volcano Bay and will rather go to Blizzard Beach, Aquatica or Typhoon Lagoon.

Reply
Jul 15, 2017 at 5:39 p.m. tony Says...

can we walk to the park as we won`t be hiring a car.

Reply
Jul 17, 2017 at 4:25 p.m. FrogBlog Says...

Hi Tony,

It depends on where you're staying at (if you'll be in walking distance to the park). If you're staying on-site, then you can definitely walk to the park. A few off-site hotels are also within walking distance, but not many.

Keep hopping!

Leap

Reply
Jul 14, 2017 at 1:13 a.m. maria Says...

hey, does anyone know how big the food has to be to bring inside the park

Reply
Jul 6, 2017 at 4:46 p.m. Felix Says...

When will the universal express passes for Volcano bay be available? Also when will the express for Volcano bay be included with the hotel?

Reply
Jul 6, 2017 at 4:45 p.m. FrogBlog Says...

Hi Felix,

Universal has not released a time frame for Universal Express at Volcano Bay. We'll update the post when we know.

Keep hopping!

Leap

Reply
Jun 29, 2017 at 3:44 p.m. Julie Says...

I will be visiting with children, some with dietary restrictions... Can coolers (food) be brought in from the outside?

Reply
Jun 29, 2017 at 1:12 p.m. FrogBlog Says...

Hi Julie,

You may bring small snacks, bottled water (under 2 liters) and food for dietary reasons in soft-sided insulated bags no larger than 8.5" wide x 6" high x 6" deep.

Hoppy planning!

Mommy Frog

Reply
Jun 28, 2017 at 10:24 p.m. Natalie Says...

Hey! Great article lots of great info. I am hoping to travel there soon and I was wondering if you knew which rides had the longest wait times associated with them? Thank you

Reply
Jun 29, 2017 at 7:28 a.m. FrogBlog Says...

Hi Natalie,

Thanks for reading the article. It really depends on the time of day and crowds, but the popular sides right now see to be Oyeah, Ko'kiri Body Plunge, Krakatau Aqua Coaster and Honu Ika Moana.

Keep Hopping!

Leap

Reply
Jul 1, 2017 at 1:50 p.m. Natalie Says...

Hey! Great post I was rereading your post since I am going to volcano bay in august and I was wondering how does univerisial know if you have early admission ? Do I have to bring something with me ?

Thank you!!

Reply
Jul 2, 2017 at 8:01 p.m. FrogBlog Says...

Hi Natalie,

Thanks for enjoying the post! You will need to present your Universal Orlando Resort hotel room key for early entry.

Keep hopping!

Leap

Reply
Jun 27, 2017 at 10:32 p.m. Tori Says...

Hi! Love this post, it was so helpful! I am planning a trip here this week (I am a Florida native), just wondering, are you able to bring your own snacks into the park? (I'm thinking along the lines of PB&J and goldfish type stuff). Thanks!

Reply
Jun 28, 2017 at 7:35 a.m. FrogBlog Says...

Hi Tori,

Glad to hear the post was helpful!

Universal Orlando Resort allows visitors to bring in small snacks that do not require heating.

Keep hopping!

Leap

Reply
Jun 25, 2017 at 6:28 p.m. Richie Says...

Hi guys,

We travel in July and are planning a night over at one of the universal hotels. Will this get us in Volcano Bay early and will we get express passes for the water rides or is this just or islands of adventure and universal studios? We are starting at the Royal Leows Hotel.

Cheers,

Richie

Reply
Jun 26, 2017 at 7:29 a.m. FrogBlog Says...

Hi Richie,

By staying onsite at Universal, you will receive Volcano Bay early entry and express passes only for Universal Studios/Islands of Adventure.

Keep hopping,

Leap

Reply
Jun 25, 2017 at 5:13 a.m. George Mezori Says...

1). RE-ENTRY? I want to hang out then come back for the night show. How do they handle that? And I assume your cabana is held for you too. I guess it’ll be an issue checking in again b/c they won’t let you leave with Tapu Tapu.

2). Is there very little shade? I was looking at a cabana just b/c of this. DIsney’s waterpark has a lot of trees. I don’t want to be in full sun for 6-8 hours. And those canopy’s won’t cover your legs or feet. Aquatica has monster umbrellas over their chairs… like all of them.

3). Were the TABLETs in the cabana’s removed for technical reasons? I read they have tablets for Tapu Tapu ride check-in so you don’t have to walk around.

4). But at same time…. is a cabana too much shade? What if you want to lay in sun does the cabana offer some option for that, or a separate tanning area in front of cabana with private chairs?

5). What’s deal with this seasonal times and stuff. So tix are not set for a day? If you show up too late they may tell you it’s full? I bought mine thinking it’s for a specific day and I plan on coming that day. But there are no dates on the tickets.

6). I didn’t see anything anywhere about Volc Bay Universal Express passes. Not sure it’s a good deal for $40 more but.

Reply
Jun 26, 2017 at 7:54 a.m. FrogBlog Says...

Hi George,

Yes, there is re-enty at Volcano Bay and your cabana is held for you.

While there are shady areas along Waturi Beach, your best bet for shade and sun are the cabanas. Some are just a view steps from a beach area where you can catch some rays.

Tickets are not dated. We suggest arriving 30-minutes before park opening to make sure you’re inside in case the park closes to capacity.

Universal Express is currently not available at Volcano Bay.

Keep hopping,

Leap

Reply
Jun 15, 2017 at 4:04 p.m. carriemp Says...

We went on May 27 and it was packed. We were only able to ride two rides. That was more than some groups. Most rides would not even let you get in the virtual que. I would hold off for quite awhile before going. I think there capacity rating is much too high.

Reply
Jun 10, 2017 at 7:26 p.m. Candice Says...

Hi

I have tickets for multiple theme parks and this one looks amazing but how do I book a cabana? Thanks

Reply
Jun 11, 2017 at 6:21 p.m. FrogBlog Says...

Hi Candice,

For Volcano Bay Cabana rental, call Universal at (877) 489-8068.

Keep Hopping!

Leap

Reply
Jun 7, 2017 at 1:34 a.m. Ken Says...

Are the lockers exclusive for TapuTapu holders only?

Reply
Jun 7, 2017 at 7:29 a.m. FrogBlog Says...

Hi Ken,

Everyone is issued a TapuTapu when you enter. It's necessary to book ride times. It's VERY convenient to use with the lockers.

Keep Hopping!

Leap

Reply
Jun 29, 2017 at 7:39 p.m. Ken Says...

Is there free seating? We wont avail premium seating neither cabanas.

Reply
Jun 29, 2017 at 7:40 p.m. FrogBlog Says...

Hi Ken,

There is plenty of free seating. Head to Waturi Beach as soon as you arrive.

Keep hopping!

Leap

Reply
Jun 5, 2017 at 10:36 p.m. Geri Burney Says...

Hi. I've seen no mention about towels. Do we bring our own or do they supply them? Leaving tonight to fly down.

Reply
Jun 6, 2017 at 7:39 a.m. FrogBlog Says...

Hi Geri,

You may bring your own towels or you may rent them.

Keep Hopping!

Leap

Reply
Jun 4, 2017 at 9:42 a.m. Maria Says...

Hi, visiting from overseas in October. Would Columbus Day be a busy day at the

Parks being a public holiday?

Reply
Jun 5, 2017 at 12:47 p.m. FrogBlog Says...

Hi Maria,

We're forecasting average crowd on Columbus Day. Have fun!

Keep Hopping!

Leap

Reply
Jun 3, 2017 at 2:04 a.m. Destiny Says...

What are the prices for food and lockers

Reply
Jun 5, 2017 at 12:08 p.m. FrogBlog Says...

Hi Destiny,

Locker prices vary due to the size. Smaller ones are $12 and larger ones were $15. As for food, the prices were comparable as in the theme parks, with food selections around $12 for adult meals.

Keep Hopping!

Leap

Reply
Jun 1, 2017 at 6:49 p.m. Nikki Says...

Do you know if you have to reserve your spot in line for every ride? Say I make a reserved spot for one ride then ride another one by just standing in line while I wait.

Reply
Jun 1, 2017 at 9:49 p.m. FrogBlog Says...

Hi Nikki,

You're only allowed one Virtual Line wait at a time. Once you go on that ride, you can reserve your next one.

Keep Hopping!

Leap

Reply
May 31, 2017 at 5 p.m. Nicole Says...

Did you notice if there were any showers in volcano bay?

Reply
May 31, 2017 at 3:07 p.m. FrogBlog Says...

Hi Nicole,

Yes, there are shower facilities.

Keep Hopping!

Leap

Reply
May 26, 2017 at 9:25 a.m. Darren Says...

How deep is the water you drop into on the slides with no tube? (I'm not the best swimmer in the world) looking forward to going in September

Reply
May 26, 2017 at 8:03 a.m. FrogBlog Says...

Hi Darren,

If you’re talking about Ohyah and Ohno, the water is 10 feet deep. You’ll definitely feel the plunge if you do Ohno, the steeper one with a 6-foot-drop from the slide to the pool!

Keep Hopping!

Leap

Reply
May 25, 2017 at 9:14 p.m. Robyn Clark Says...

Wet n Wild didn't allow outside food brought into the park. Is this the same policy with Volcano Bay? I'm wondering about those who cannot have public food because of serious allergies, celiacs in particular and others with anaphylactic reactions. Are home foods allowed?

Reply
Jun 10, 2017 at 11:30 a.m. Carmen Rodriguez Says...

Hi Robyn...when I visited a few years ago I e-mailed the parks as my daughter has allergies and asked if I could take my own food in...they sent me confirmation that I could and I printed this off and took it with me..I have to say though the security guards at the gates were not happy about it but they had to allow me in as I had my e-mail confirmation with me so I recommend doing this beofre you go

Reply
May 25, 2017 at 5:06 p.m. FrogBlog Says...

Hi Robyn,

Universal Orlando Resort allows visitors to bring in food for medical needs. Check out their policies here.

Keep Hopping!

Leap

Reply
May 25, 2017 at 6:58 p.m. Linda Johnson Says...

Looks so Awesome. We need a vacation. Has been 8 yrs and this would be the ultimate

Reply
May 25, 2017 at 1:14 p.m. Stephanie Donato Says...

This looks amazing. Many families will enjoy this. Wet & Wild gets really crowded and this will be a welcome relief.It's really great to have another water activity in Orlando. Looking forward to taking my family.

Reply
May 25, 2017 at 10:32 a.m. Sam Says...

Hi, you mention that photos taken will be added to your Universal photo account which is great. Do you know yet if they will be covered by the 3 day photo pass?

Reply
May 25, 2017 at 8:26 a.m. FrogBlog Says...

Hi Sam,

We're not sure. The My Universal Photo site doesn't list Volcano Bay as one of the parks included. Perhaps it will be updated in the next few days.

Keep Hopping!

Leap

Reply
May 25, 2017 at 1:01 a.m. Michelle Says...

What is the policy on clothes? Are t-shirts and shorts allowed, or bathing suit only?

Reply
May 25, 2017 at 8:14 a.m. FrogBlog Says...

Hi Michelle,

Good question. We haven't found anything online with stated policies, but we feel it will be similar to other water parks that require swimsuits to be worn while in the water.

Keep Hopping!

Leap

Reply
May 31, 2017 at 1:09 a.m. Michelle B Says...

Hi there... What about water shoes, are they allowed on the rides?

Reply
May 30, 2017 at 9:21 p.m. FrogBlog Says...

Hi Michelle,

We're pretty sure we saw some people in water shoes around Volcano Bay last week. You should be fine bringing them in!

Keep Hopping!

Leap

Reply
May 23, 2017 at 12:39 p.m. Kirk Says...

What are the weight capacity for the rides

Reply
May 23, 2017 at 10:59 a.m. FrogBlog Says...

Hi Kirk,

Universal has not released information on weight restrictions yet. We expect it to be released soon after testing has been completed.

Keep Hopping!

Leap

Reply
May 22, 2017 at 9:55 p.m. A.P. Moore Says...

As a UOAP Premiere Three-Park Passholder, I received an invitation via e-mail to Volcano Bay's official grand opening early Thursday morning May 25 before Volcano Bay opens to the public later that day. I have gathered that the Today Show will be hosted from Volcano Bay that morning and that a traditional Maori dedication ceremony will be held. I'm going to need to leave Fort Myers really early to make it for the sign-in between 6am and 6:30am cutoff. We may just need to wait to come in that day with the public. We will try to make it though!

Reply
May 22, 2017 at 1:17 a.m. Lakisha Walton Says...

Looks amazing!!!!

Reply
May 21, 2017 at 8:24 p.m. AngelaS Says...

School's out next week. This will be a great summer vacation

Reply
May 21, 2017 at 2:43 p.m. Ullanda Says...

Hope to make it there this year!

Reply
May 21, 2017 at 2:02 p.m. Chris Says...

Going in September - can't wait

Reply
May 21, 2017 at 12:26 p.m. Martha Barnes Says...

Oh my. This looks so refreshing, fun, and inviting! I can't wait to visit!

Reply
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