Our Disney Tickets Are 100% RFID and FastPass+ Enabled

by Leap on June 1, 2021 412

A Note from Leap: After reopening, Disney World has retired FastPass+. A new offering, called Genie+, has debuted! Hop over to our full post for more information! And guess what? Undercover Tourist offers Disney World tickets WITH Genie+!

All of our Disney World tickets are FastPass+ enabled.

This means you can link your tickets via the My Disney Experience app and website, which allows you to pre-book reservations to attractions and entertainment. Whether you are a resort guest or a park guest, you are allowed to advance book three FastPass+ attraction or entertainment selections per day from any one park.

Guests staying at a Walt Disney World Resort hotel can make FastPass+ reservations up to 60 days in advance of check-in for their entire length of stay, while guests staying off-site can make reservations up to 30 days in advance of each day of their theme park visitWe recommend that you buy your Disney tickets far enough in advance that you can book your FastPass+ selections 60 or 30 days out. Once your order has been processed, you will get a confirmation email with your ticket number to link your tickets in My Disney Experience. (Note that currently, FastPass services are suspended.)

Disney World RFID tickets

RFID Tickets & Obtaining MagicBands

MagicBands offer the same touch-to-enter functionality as Disney World RFID-enabled tickets in the parks, but added convenience since you wear the band versus having to pull it out of a pocket, wallet or backpack. MagicBands are available for purchase in the parks, at Disney Springs and online. Disney World Resort hotel guests receive discounted MagicBands. Guests have the option of purchasing MagicBands and linking them to a My Disney Experience profile later, which allows them to be purchased as gifts or for future trips. Disney World RFID-enabled tickets offer the same touch-to-enter functionality at MagicBands. Disney World also introduced a brand-new way to enter the parks with your smartphone or watch, called Disney MagicMobile.

All Undercover Tourist tickets offer the same functionality as a ticket purchased directly from Disney.

You'll find more resources on FastPass+ and Disney World RFID tickets, including answers to common questions, on our Disney FastPass+ Planning page inside the Orlando Planning Timeline. As always, our shipping is free! So let's get that vacation started with Disney World FastPass+ enabled tickets!

Related: Disney FastPass+ FAQs

Keep hopping!

Keep hopping, Leap!
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1–50 of 193 comments
Sep 11, 2022 at 3:15 p.m. Emma Says...

I'm currently in Orlando and want to go to Epcot on a spare day I have left. What happens if I dont have magic bands and were do I pick the tickets up from as this is the first time I have done this

Reply
Sep 12, 2022 at 1:11 p.m. FrogBlog Says...

Hi Emma!

Not having a MagicBand+ is toadally OK! You can set up the Disney MagicMobile service on your smartphone or watch's Apple Wallet and it works just the same. When you purchase tickets, you can send them to your email and then you would link them to your My Disney Experience account.

Keep hopping!

Leap

Reply
Nov 15, 2021 at 9:40 p.m. Amy Tyler Says...

What is the difference between getting an E-ticket or a hard copy from Undercover tourist as far as refundability? Also, if you get a hard copy do you have to wait til the tickets arrive to link them up or do they give you a code and you can link them up right after purchase?

/

Reply
Nov 15, 2021 at 4:15 p.m. FrogBlog Says...

Hi Amy!

At this time, Disney World e-tickets are nonrefundable, but our mailed tickets are 95% refundable up to 365 days from your purchase. You can link your e-ticket as soon as it arrives (which can take up to 24 hours to process), while mailed tickets can be linked once they arrive in the mail. You can see our refund policy in full on each individual ticket's page. Please give us a call at 1 (800) 846-1302 if we can help with any questions!

Keep hopping!

Leap

Reply
Oct 5, 2021 at 4:29 a.m. Lisa Quinn Says...

The mailed tickets/cards will not link. It gives this message. "Sorry, we are unable to process your request at this time; please try again later. For assistance, call (407) 939-4357 or visit any Walt Disney World ticketing location. Guests under 18 years of age must have parent or guardian permission to call. If you are a Non-U.S. Guest please visit our Walt Disney World Resort phone directory for a list of International numbers."

Anyone else experience this?

Reply
Oct 13, 2021 at 8:33 a.m. FrogBlog Says...

Hi D!

Give us a call at 1 (800) 846-1302 — we're hoppy to help!

Keep hopping!

Leap

Reply
Oct 5, 2021 at 7:55 a.m. FrogBlog Says...

Hi Lisa!

Can you give us a call at 1 (800) 846-1302? We're hoppy to help!

Keep hopping!

Leap

Reply
Nov 22, 2021 at 11:03 p.m. sarah graham Says...

I am also getting this error. Spent nearly 3 hours on calls trying to get through to Disney but no luck. What can I do?

Reply
Jul 12, 2021 at 12:04 p.m. John Says...

Hi! We are taking our grandson to Disney World for his first trip this October. We have already booked our room on Disney as well as our flights and getting ready to purchase tickets. It's been many years since we took our kids there and things have changed so much. I need some clarification of mailed vs. e-tickets. I can't find any information on why one would purchase one over another. Can you provide any help with this? Thanks!

Reply
Jul 12, 2021 at 12:54 p.m. FrogBlog Says...

Hi John!

We are hoppy to help! The biggest difference between the two is that our mailed tickets are 95% refundable, while our e-tickets are nonrefundable. E-tickets are delivered faster (up to 24 hours after placing your order), while mailed tickets can take up to 10 business days in the U.S. Let us know if we can help with any additional questions!

Keep hopping!

Leap

Reply
Jun 23, 2021 at 2:50 a.m. Kristin R Says...

Hi! If I get my tickets mailed, can I add them to the new DisneyMagic Pass on my phone so we don't have to carry around our paper tickets? We don't have magic bands and I don't want to have to worry about carrying around paper tickets on our trip. Thanks!

Reply
Jun 23, 2021 at 10:12 a.m. FrogBlog Says...

Hi Kristin!

Absolutely! Once you receive your tickets in the mail, you'll be able to link the tickets to your My Disney Experience account. Here's how you can do so:

    On the My Disney Experience website: After your log in, select My Reservations and Tickets from the MDE dropdown menu. Select Link Tickets under Tickets and Passes and enter the 12 digit code printed on the bottom lefthand corner of the RFID ticket. (You will need to scratch off the last 4 digits of the code before entering.) A list of your linked tickets will then display, and you can then assign the ticket/tickets to yourself, someone in your friends & family list or a new guest.
    From the My Disney Experience app: You can scan the QR code on the lefthand side of the RFID ticket. From the app, select My Reservations and follow the instructions listed under Link a Ticket or Pass.

Then, on the My Disney Experience app, you can create the Disney MagicMobile passes.

Keep hopping!

Leap

Reply
Jan 17, 2022 at 12:44 a.m. Leslie Says...

There is no such menu option on the drop down menu. Can you please explain again?

Reply
Jan 18, 2022 at 8:54 a.m. FrogBlog Says...

Hi Leslie!

Looks like some names of the dropdown menu items have changed, but now you can find it under "My Plans" (on the My Disney Experience website). Scroll down to see "Park Tickets" and hover over it — an option to "Link Tickets" should pop up.

Keep hopping!

Leap

Reply
Feb 28, 2021 at 8:58 p.m. Amanda Says...

Where do I find the ID code to link my tickets with my Disney experience if I chose for the tickets to be mailed instead of an e-ticket?

Reply
Mar 1, 2021 at 3:44 p.m. FrogBlog Says...

Hi Amanda!

From the My Disney Experience app, you can scan the QR code on the lefthand side of the RFID ticket. From the app, you'll select "Tickets and Passes" and follow the instructions listed under "Link a Ticket or Pass."

On the My Disney Experience website: After your log in, select "My Plans" from the MDE dropdown menu. Select "Link Tickets" under Tickets and Passes and enter the 12 digit code printed on the bottom lefthand corner of the RFID ticket. (You will need to scratch off the last 4 digits of the code before entering.) A list of your linked tickets will then display, and you can then assign the ticket/tickets to yourself, someone in your friends & family list, or a new guest.

Keep hopping!

Leap

Reply
Jun 5, 2021 at 7:39 p.m. Brianna Says...

Might I request that the instructions for linking tickets be included in the "Your Disney Tickets Are Ready" email? I just spent an hour trying to figure this out, myself, and I only happened upon this random reply to a random comment on a random article. Apparently the navigating to the My Disney Experience menu is a crucial step, as "Add Tickets" under your profile (which seemed like the logical place) is something completely different (though it looks identical).

Reply
Nov 18, 2020 at 10:10 a.m. Rose Says...

Hi, I am visiting the park in January and is my first time at Disney do I need to do anything else besides purchasing my tickets and printing the tickets? Thank you

Reply
Nov 18, 2020 at 7:23 a.m. FrogBlog Says...

Hi Rose!

You'll want to download the My Disney Experience app and link your tickets there (whether on desktop or mobile), then make a Disney Park Pass to reserve your spot in the park. You can see a step-by-step overview of how to do that here - let us know if you run into any questions!

Hoppy planning!

Mommy Frog

Reply
Oct 28, 2020 at 9:34 p.m. Jennifer Price Says...

Hello! I have attached my tickets to MDE and we each have a magic band from our trip last year that still says it is active. Does that mean that the tickets will automatically be put onto the magic bands or is there another step I need to take?

Reply
Oct 29, 2020 at 8:19 a.m. FrogBlog Says...

Hi Jennifer!

If your tickets are connected to MDE and you see that an old MagicBand is active, you should be all set! Have fun!

Keep hopping!

Leap

Reply
Oct 13, 2020 at 9 p.m. Carol H Says...

If I am staying at a Disney resort, can the MagicBand be used for my room key & to charge to my room in the resort as well as my entry into the parks?

Thanks.

Reply
Oct 13, 2020 at 4:20 p.m. FrogBlog Says...

Hi Carol!

It sure can! Note that arrivals after Jan. 1 will no longer receive a complimentary Magic Band for their stay. However, all of the Magic Band capabilities will remain around the resort, including the ones you mentioned :) After Jan. 1, those capabilities will be expanded onto the My Disney Experience app for those without Magic Bands.

Hoppy planning!

Mommy Frog

Reply
May 6, 2020 at 1:27 p.m. Says...

I need to link my tickets for FP, but will tickets still be honored if never used and unable to go due to COVID?

Reply
May 6, 2020 at 12:45 p.m. FrogBlog Says...

Hi there!

Yes! You can book FastPass+ reservations. It does not activate your ticket.

Keep hopping!

Leap

Reply
Feb 28, 2020 at 10:48 p.m. Dave Says...

We have booked DisneyWorld from the UK and wondered how we get a RFID card when we arrive. Our tickets are being emailed to us.Do we present our tickets at the gate and get a RFID card then?

Reply
Mar 2, 2020 at 8:58 a.m. FrogBlog Says...

Hi Dave!

There are a couple of ways to do this. If you will have Magic Bands, it's easiest link your E-Ticket in My Disney Experience and use a MagicBand. At the gate, you'd then tap into the turnstiles and enter - easy peasy! If you are staying on site at the Walt Disney World® Resort, MagicBands will either be shipped to you for free or available for pickup upon check-in.

If you are staying off site, you can purchase MagicBands online ahead of time, at the Downtown Disney Area or in the parks.

If you will not have a Magic Band, you'll need to exchange the E-ticket at will call for a RFID-enabled ticket. The person whose name is on the order will need to be present to pick up tickets and may need to provide ID.

Have a great trip!

Keep hopping!

Leap

Reply
Feb 25, 2020 at 4:43 p.m. Brittany Maloney Says...

Are all tickets fast pass for Disney World? Is that what it means when it says fast pass enabled ? New to all of this thanks !

Reply
Feb 25, 2020 at 11:41 a.m. FrogBlog Says...

Hi Brittany!

Yes, the ability to book FastPasses come with all Walt Disney World tickets (unlike at other parks where the skip-the-line ability may come at an additional cost). Hope this helps!

Keep hopping!

Leap

Reply
Feb 11, 2020 at 10:12 p.m. Jorge Says...

Hi, where are the “will call” located?, at the parks, Disney spring , mousesavers hotels?

Thanks

Reply
Feb 11, 2020 at 4:15 p.m. FrogBlog Says...

Hi Jorge!

Undercover Tourist's pick-up location is close to Universal Orlando Resort at the following address:

The UPS Store

4630 S. Kirkman Rd.

Orlando, FL 32811

If you have an E-ticket and need to exchange at Will Call prior to entering the park, that can be done at any Disney ticketing booth (including those at the park's entrances). Hope this helps!

Keep hopping!

Leap

Reply
Feb 11, 2020 at 6:03 p.m. VALERIE Says...

Do you mail physical tickets right after purchasing? We have a while till our trip, but if we purchase now and opt for the plastic tickets, how soon can we expect to receive them? I do not want to be still waiting for tickets the week before our FastPass date.

Reply
Feb 11, 2020 at 1:23 p.m. FrogBlog Says...

Hi Valerie!

Our free shipping option in the US may take up to 10 business days; the paid Express option would take 1 to 5 business days depending on your location in the US.

Keep hopping!

Leap

Reply
Feb 1, 2020 at 12:50 a.m. Aisha Says...

hi,

I am currently planning on buying Disney Tickets and was planning on using the e-mail option ti receive them... once I receive the pdf and print it, it that my access to the park? or is there another step I have to do to get my ticket like exchanging it? If so can that be taken care of at the Disney park?

Reply
Feb 3, 2020 at 11:45 a.m. FrogBlog Says...

Hi Aisha!

If you are heading to Disney World, and link your ticket in My Disney Experience to be used with a Magic Band, you are good to proceed to the gate! If you print your e-ticket, you'll need to exchange at Will Call prior to entering the park at Disney World. At Disneyland, you can print your e-ticket (or present your mobile device for scanning) - no need for Will Call. Hope this helps!

Keep hopping!

Leap

Reply
Jun 12, 2019 at 7:15 p.m. Bush Says...

We purchased our family tickets through undercover tourist. How do I link goes to fast pass and our magic bands?

Reply
Jun 12, 2019 at 2:24 p.m. FrogBlog Says...

Hi Bush!

Your MagicBand and tickets are all linked through the My Disney Experience App. Here's how to link your Undercover Tourist ticket:

On the My Disney Experience website: After your log in, select My Reservations and Tickets from the MDE dropdown menu. Select Link Tickets under Tickets and Passes and enter your reservation number listed on the E-ticket PDF found in your Undercover Tourist account or your E-Tickets are Ready email. A list of your E-tickets will be displayed, and you can then assign the ticket/tickets to yourself, someone in your friends & family list, or a new guest.

From the My Disney Experience app: You can scan the bar code on your E-ticket PDF found in your Undercover Tourist account or your E-Tickets are Ready email. From the app, select My Reservations and follow the instructions listed under Link a Ticket or Pass.

Your MagicBands will automatically be sent to you if you are saying at a Disney World Resort, and will come activated through My Disney Experience. If you are looking to purchase a MagicBand, you can manually link a MagicBand in the "My Magic Bands or Cards" section of My Disney Experience. The app will then walk you through the process.

If you run into any issues linking your tickets, feel free to give us a call at 1 (800) 846-1302, and we'll be hoppy to help!

Hoppy planning!

Mommy Frog

Reply
Mar 17, 2019 at 7:19 p.m. Karli W. Says...

Wait... I do not know if I understand this correctly. When I order and reserve my hotel and disney world tickets does undercover tourist send me magic bands or do I have to purchase them?

Reply
Mar 18, 2019 at 8:13 a.m. FrogBlog Says...

Hi Karli!

When you order tickets from Undercover Tourist, you'll opt to receive either an RFID enabled, physical ticket via mail, or an e-ticket via email. If you're staying at a Disney Resort Hotel in Orlando, Disney will send you a MagicBand directly. If you aren't, and you'd like a MagicBand, you can purchase one directly from Disney.

Keep hopping!

Leap

Reply
Mar 13, 2019 at 7:32 p.m. Shirley Says...

Hello,

I just purchased DisneyWorld tickets to be mail out to me. Do I get paper tickets and is there anything else I need to do before entering the park? And, if I am able to link the tickets to My Disney Experience, does it mean I will have no problem getting into the park?

TIA

Reply
Mar 15, 2019 at 9:47 a.m. FrogBlog Says...

Hi Shirley!

You'll receive physical tickets that you can redeem directly at the turnstiles! It IS also possible to link the tickets to My Disney Experience. Here's how:

On the My Disney Experience website: After your log in, select My Reservations and Tickets from the MDE dropdown menu. Select Link Tickets under Tickets and Passes and enter the 12 digit code printed on the bottom lefthand corner of the RFID ticket. (You will need to scratch off the last 4 digits of the code before entering.) A list of your linked tickets will then display, and you can then assign the ticket/tickets to yourself, someone in your friends & family list, or a new guest.

From the My Disney Experience app: You can scan the QR code on the lefthand side of the RFID ticket. From the app, select My Reservations and follow the instructions listed under Link a Ticket or Pass.

Should you run into any issues, our Customer Service representatives will be happy to help! You can reach them at 1 (800) 846-1302.

Keep hopping!

Leap

Reply
Feb 12, 2019 at 1:14 a.m. Joy Says...

A couple of years ago my family and i went to disney, stayed on site & used the magic bands. We're going again this year and though i plan on using the Magic Bands once again... not 100% confident i can find them all. I know i can purchase another band on site but also curious on how the RFID cards are obtained... i plan on purchasing our tickets through undercover tourist but from there, how in the heck do i get an RFID card if we choose to go that route?

Reply
Feb 12, 2019 at 8:30 a.m. FrogBlog Says...

Hi Joy!

Great question -- no need to go digging for old Magic Bands! If you are staying at a Disney World Resort, you will be shipped a new MagicBand free of charge. MagicBands are also available in the park and online for purchase if you are not staying at a Disney World Resort. When you purchase your park tickets through Undercover Tourist, you'll be shipped an RFID-enabled ticket that you can either use independently, or attach to a MagicBand using the My Disney Experience app.

Keep hopping!

Leap

Reply
Jan 30, 2019 at 9:22 p.m. K.stantoine Says...

We bought and received UT tickets. I haven't linked them yet. Our ticket start date is March 31st, however we do not check in to our Disney resort until the end of our stay on April 6th. I know we will be receiving bands from Disney for our stay, but I'm curious what will happen when I link the tickets in MDE. Will it screw up our bands and tickets? Will I still be able to book Fast Passes early and use the magic bands as park tickets before our check in? Any help is appreciated!

Thank You

Reply
Jan 31, 2019 at 3:28 p.m. FrogBlog Says...

Hi there!

Your ticket start date has no bearing on making FastPass+ reservations.

Your reservation window will open 60 days in advance of check-in to the your Disney hotel stay, and you will have to link your tickets in MDE to make your reservations. You will be able to use your MagicBands your entire visit!

Keep hopping!

Leap

Reply
Jan 5, 2019 at 7 p.m. TheWaddy Says...

We have UT physical cards, but are unsure of how to link them to magic bands, On My Disney Experience app and follow the link to add tickets, none of the cards examples shown on the disney site match up to the ones we have, so no idea what id to input. Have tried linking by scanning the bar code on them, but this doesnt work.Could you be clearer on the UT site on how to link physical tickets?

Reply
Jan 16, 2019 at 6:05 p.m. FrogBlog Says...

Hi there,

Could you try these recommendations from our FAQs and please let me know if this does not work?

On the My Disney Experience website: After your log in, select My Reservations and Tickets from the MDE dropdown menu. Select Link Tickets under Tickets and Passes and enter the 12 digit code printed on the bottom lefthand corner of the RFID ticket. (You will need to scratch off the last 4 digits of the code before entering.) A list of your linked tickets will then display, and you can then assign the ticket/tickets to yourself, someone in your friends & family list, or a new guest.

From the My Disney Experience app: You can scan the QR code on the lefthand side of the RFID ticket. From the app, select My Reservations and follow the instructions listed under Link a Ticket or Pass.

Keep hopping!

Leap

Reply
Nov 14, 2018 at 9:55 p.m. Stacie Says...

Is there a trick/tip for linking more than 10 tickets? I purchased 11 for my family, but when I went to MDE to link them using the confirmation number, only 10 show up. The 11th ticket doesn't shop up anywhere in my account. How do I link the last ticket?

Reply
Nov 29, 2018 at 5:59 p.m. FrogBlog Says...

Hi Stacie!

Unfortunately, there is a catch in Disney's system that doesn't allow more than 10 tickets to be linked in the app. You'll have to reach out to customer service ... we recommend using the chat feature on Disney's site. The representatives will be able to help you quickly and easily, all online!

Hoppy planning!

Mommy Frog

Reply
Nov 7, 2018 at 8:36 p.m. Stacey Says...

I purchased my tickets and was able to link them via the MDE website, but when I go into the app to make Fastpass+ reservations, even though our tickets are showing in the app, it will not allow me to make reservations because there are "no tickets linked." Help!

Reply
Nov 8, 2018 at 10:29 a.m. FrogBlog Says...

Hi Stacey!

Oh no! Are you within your booking window for FastPass+ selections yet? 60 days in advance for on-site resort guests and 30 days otherwise ... the app may not register your tickets as "valid" until you hit that date!

If you're already within your booking window, it sounds like this might just be a little glitch in MyDisneyExperience. Try calling customer service at (407) 939-4357.

Hoppy planning!

Mommy Frog

Reply
Nov 2, 2018 at 11:51 p.m. Melanie Schenk Says...

We visited disney last December and have magic bands from that trip but this year we are not staying at Disney resort. Can I use our magic bands from last year and link your etickets to those?

Reply
Nov 4, 2018 at 9:39 p.m. FrogBlog Says...

Hi Melanie!

You sure can! Simply link the tickets to your Magic Bands in the MyDisneyExperience app.

Hoppy planning!

Mommy Frog

Reply
Oct 8, 2018 at 10:45 p.m. emma Says...

I received my eticket today but it will not link in mde.

Reply
Oct 9, 2018 at 8:33 a.m. FrogBlog Says...

Hi Emma!

Oh no, that's odd! Please reach out to our customer service team at 1 (800) 846-1302 for assistance :)

Keep hopping!

Leap

Reply
Oct 5, 2018 at 12:54 a.m. Jess Says...

I purchased park e-tickets through UT and have hotel reservations booked through Disney directly. I added my park tickets to my My Disney Experience account, but I just want to confirm that there isn't an extra step in order to have the park tickets also linked to my MagicBands, which I'm getting from Disney for staying on resort property. If I've already linked the park tickets to my reservation, are they automatically added to my MagicBands or need I link them specifically to the bands as well? I cannot find a way to do that.

Thanks.

Reply
Oct 4, 2018 at 11:55 p.m. FrogBlog Says...

Hi Jess!

Your MagicBands will automatically be linked when you select your color and order them. You should see them linked under "My Reservations and Tickets" in your MyDisneyExperience account.

Hoppy planning!

Mommy Frog

Reply
Jul 21, 2018 at 7:13 a.m. kenny A Says...

hello,

i am going to disney in one week and may not have time to ship the ticket to me, if i buy the e-ticket what do i need to present at the will call to get the physical ticket as i have heard it somewhere you need to present the credit card use in the purchase and my Dad is paying and wont be coming with me, will this be a problem?

Reply
Jul 24, 2018 at 8:02 a.m. FrogBlog Says...

Hi Kenny!

You will be good to go as long as the name on your ID matches the name assigned to the tickets.

Hoppy planning!

Mommy Frog

Reply
Jul 17, 2018 at 2:40 a.m. Erica Says...

I just wanted to double check how this works. When we order tickets from your site and choose for them to be shipped, do we get a plastic RFID-enabled ticket or a paper ticket that we have to exchange once we get to Disney (if we choose not to buy Magic Bands, since we're staying off site)?

Reply
Jul 17, 2018 at 5:38 p.m. FrogBlog Says...

Hi Erica!

We're so hoppy you asked. That's what makes our tickets special ... if you choose to receive them via mail, you will get a plastic RFID-enabled ticket. :)

Hoppy planning!

Mommy Frog

Reply
Jul 12, 2018 at 3:11 p.m. Susan Burgess Says...

We are thinking about booking a disney resort and ticket package on your site, but we are close to the 180 + 10 day window to book dining if staying on site. How is our resort stay transferred to disney experience app if we do this, and how quickly does that happen?

Reply
Jul 12, 2018 at 12:42 p.m. FrogBlog Says...

Hi Susan!

Awesome! Once you get your reservation number(s) you'll simply "link" them in your MyDisneyExperience account. We recommend doing this on the desktop site to make things as quick and easy as possible.

Hoppy planning!

Mommy Frog

Reply
May 27, 2018 at 3:38 a.m. Brooke Says...

Does UT sell magicbands?

Reply
May 29, 2018 at 12:21 p.m. FrogBlog Says...

Hi Brooke,

Nope, we do not! If you're staying on-site at a Disney World resort hotel, you'll receive complimentary MagciBands. Otherwise, you can purchase them in advance online or wait until you're at the parks!

Keep hopping!

Leap

Reply
May 23, 2018 at 1:56 a.m. Liz Says...

I bought tickets from World Disney World and from Undercover tourist. I notice my tickets were linked already. Can I enter the park without going to Will Call?

Reply
May 23, 2018 at 9:57 a.m. FrogBlog Says...

Hi Liz!

If you have Magic Bands, you can go straight to the gate once your tickets are linked. If not, you will need to pick up the physical media from Will Call or another sales window listed on the E-ticket.

Keep hopping!

Leap

Reply
Apr 17, 2018 at 10:49 p.m. Kel Says...

Hi so my family and I are going to Disney next month and we bought magic bands and we were wondering do we have to buy our tickets before we get there to have them linked or can I buy our tickets once we are at the park and then link them to our bands?

Reply
Apr 18, 2018 at 11:07 p.m. FrogBlog Says...

Hi Kel!

We recommend purchasing our discounted tickets in advance so you can book FastPass+ reservations and make the most of your trip. However, you can wait to link your Magic Bands to tickets bought at the park upon arrival.

Hoppy planning!

Mommy Frog

Reply
Mar 16, 2018 at 3:01 p.m. Amy S Says...

I currently have a hotel reservation on MDE. I will be purchasing my park tickets with UT. I am wondering which type of ticket (e ticket vs regular ticket) is better and can either ticket be linked on MDE with my magic bands.

Reply
Mar 19, 2018 at 10:38 a.m. FrogBlog Says...

Hi Amy!

Both E-tickets and regular tickets can be linked on MyDisneyExperience with your MagicBand. Choose whichever ticket option works best for you!

Keep hopping!

Leap

Reply
Jan 18, 2018 at 1:07 p.m. Denel Says...

I am staying at a Disney property with a friend but I can not be added to the reservation until we arrive. Can I buy my tickets from undercover tourist and still get magic bands?

Reply
Jan 18, 2018 at 1:16 p.m. FrogBlog Says...

Hi Denel,

You won't receive a complimentary MagicBand until you are added to the reservation. You could purchase and order one, but if you're going to be added to the reservation once you arrive, you might wait until you are at the Disney hotel to get your complimentary MagicBand!

Keep hopping!

Leap

Reply
Jan 10, 2018 at 2:17 p.m. Ximena Says...

Why the E tickets that you sell to enter Disney parks, say "This ticket is not refundable"? I live in Uruguay and I want to have everything prepared from here, but you d'not send it to Uruguay. It helps me buy E tickets, but before buying them I want to tell me why the E tickets are non-refundable and the mailed are Eligible for refunds. What is the difference and what suits me?

Reply
Jan 11, 2018 at 1:49 p.m. FrogBlog Says...

Hi Ximena,

Yes, please contact our customer service team at either [email protected] or our worldwide phone line, 1 (800) 846-1302. We have an option for you to purchase physical tickets and select Orlando pick-up. Our agents can walk you through this process, which includes an option to receive your ticket IDs in advance for linking to your MyDisneyExperience account (for FastPass+ selections, dining, etc.). Please let us know if you have any further questions!

Keep hopping!

Leap

Reply
Nov 29, 2017 at 5:03 p.m. Oliver Says...

We have two sets of reservations at Fort Wilderness, one was room only and the other a package. They said something about room only can buy tickets from anywhere, but the package guests needed to buy everything through them? Does this all make sense?

Reply
Dec 22, 2017 at 9:04 p.m. FrogBlog Says...

Hi Oliver,

Yes, it makes sense. Packages can only be booked through Disney.

Keep hopping!

Leap

Reply
Nov 27, 2017 at 8:48 p.m. Amy Says...

Hello,

I am planning on buying park tickets & Disney resort stay from undercover tourist. Do you mail magic bands to us or will we have to buy those when we get to the hotel?

Reply
Nov 28, 2017 at 1:05 p.m. FrogBlog Says...

Hi Amy,

Yes, you'll still receive the MagicBands in the mail if you customize the bands (names & color) on the My Disney Experience website at least 10 before your arrival. If you do not, then you'll receive them upon check-in at the hotel.

Keep hopping!

Leap

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Nov 12, 2017 at 12:21 p.m. Kellie Green Says...

When purchasing an e-ticket, do you have to be able to print the ticket or can you show ticket purchase from your phone at the gate to get a physical ticket. We are staying off property and won't have a magic band to link to.

Reply
Nov 20, 2017 at 11:41 a.m. FrogBlog Says...

Hi Kellie,

You can show the ticket from your phone at the gate and then you will receive a physical ticket.

Keep hopping!

Leap

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Nov 10, 2017 at 3:51 a.m. Jessica Says...

If I purchase tickets through UT and link them, and then link a magic band, am I able to go straight to a park with just my magic band for entry or do I need the physical ticket?

Reply
Nov 17, 2017 at 2:30 p.m. FrogBlog Says...

Hi Jessica,

You should be able to enter the park with just your magic band.

Keep hopping!

Leap

Reply
Nov 3, 2017 at 3:24 p.m. Danna Says...

Trying to link our tickets to or magic bands and I just need to know how. Thanks.

Reply
Nov 3, 2017 at 10:56 a.m. FrogBlog Says...

Hi Danna,

We find it's easiest to open My Disney Experience and scan your tickets into the app. Go to My Tickets > Plus Icon > Link Tickets &

Passes > Scan Code. As for your MagicBands, add those under My Account > Magic Bands & Cards.

Keep hopping!

Leap

Reply
Oct 26, 2017 at 11:24 a.m. Amy Says...

Planning to purchase tickets from you to add to MDE that has a current hotel reservation. If I order e-tickets I want to make sure I can just add them to my MDE, book our fast passes at 60 days and not have to exchange anything or do anything else once we arrive?

Reply
Oct 26, 2017 at 8:46 a.m. FrogBlog Says...

Hi Amy,

Yes. You may scan the e-ticket or type in the numbers on the ticket into MDE.

Keep hopping!

Leap

Reply
Oct 20, 2017 at 5:45 p.m. Lex Says...

Can WDW tickets purchased through you be upgraded to annual passes still? I see answers on this from a year or two ago, but nothing for this year which makes me nervous.

Reply
Oct 23, 2017 at 2:49 p.m. FrogBlog Says...

Hi Lex,

Our Disney World Magic Your Way and Park Hopper tickets are upgradable to an annual pass. You will need to upgrade them before you use all of the days and entitlements on the ticket, or before the 14-days after first use window closes.

Keep hopping!

Leap

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Jul 25, 2017 at 7:39 a.m. Kristin Says...

If we purchase tickets and book our hotel through undercover tourist do we still have the option of adding the dining plan? Also do we still get transportation to and from the airport? Thank you!

Reply
Jul 28, 2017 at 11:16 a.m. FrogBlog Says...

Hi Kristin,

You can purchase tickets and book your hotel through us at a discount and still enjoy free transportation through Magical Express. We do not currently offer the dining plan however.

Keep hopping!

Leap

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Jul 14, 2017 at 10:04 p.m. D Says...

We are staying at a Disney Resort so we get free Magicbands but we want to visit one of the Parks a week before our stay.

We live in Australia so the Magicbands can't be posted to us.

What are our options? If Undercover tourist emails or posts our tickets could we just use the paper tickets for our day in advance of our resort stay then get our Magicbands on checkin which we can use for the reminder of our park days? Is that the best option?

Or if you link the tickets to the magic band does the ticket no longer work?

Reply
Aug 18, 2017 at 1:26 p.m. Jade burtenshaw Says...

Hey

I've linked my Disney tickets to my app and it's saying 15 days remaining does that mean from now as I don't travel till September having a panic

Reply
Jul 26, 2017 at 2:55 p.m. Loraine Says...

I am going to the parks im september.,I am not staying at a hotel, I only have tickes.Can I still use the my Disney experience app even dough i don't have a resort package?

Reply
Jul 27, 2017 at 3:44 p.m. FrogBlog Says...

Hi Loraine,

Yes, you can still use the My Disney Experience App and link your tickets.

Keep hopping!

Leap

Reply
Jul 17, 2017 at 5:17 p.m. FrogBlog Says...

Hi there,

If you visit a week before your hotel stay, you will need to exchange your E-Ticket at guest services for an RFID ticket. You would then get your MagicBands when you check in. Most Disney tickets expire 14 days after the day of first use; you can link them any time.

Keep hopping!

Leap

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May 19, 2017 at 8:02 a.m. Sarah Says...

Hi,

I bought tickets to Disney World and made Hotel reservations over a travel agent here in Germany.

Can I link these in to my MDE account?

The hotel is Disney All Stars Movie resort and it includes the magic band...

Thank you!

Best,

Sarah

Reply
May 19, 2017 at 8:24 a.m. FrogBlog Says...

Hi Sara,

Yes. By creating an account and logging onto the My Disney Experience site, you may add your hotel and tickets then link them to your MagicBand.

Keep Hopping!

Leap

Reply
May 8, 2017 at 9:02 a.m. Mickey 1955 Says...

Hi

When I link my e ticket to my Disney account I

get plastic RFID ticket at the park When I don't make a Disney hotel reservation

Reply
May 8, 2017 at 7:48 a.m. FrogBlog Says...

Hi,

You may use the ticket you'll receive at the park, or you may add it to a Magic Band, which can be purchased at Disney World.

Keep Hopping!

Leap

Reply
Mar 5, 2017 at 3:29 p.m. Krista Says...

Hi,

Are your tickets returnable after they are linked to My Disney Experience and fastpass+ is set up? They can be reassigned to someone in your party but can they be transferred to anyone? I know they aren't returnable if magic bands are linked but this is assuming they aren't.

Thank you

Reply
Mar 6, 2017 at 8:35 a.m. FrogBlog Says...

Hi Krista,

Unfortunately, your tickets are not returnable after linking them to a profile in My Disney Experience. Yes, you may transfer them to someone else through MDE.

Keep Hopping!

Leap

Reply
Dec 7, 2016 at 12:54 a.m. Ana Says...

Hi,

I don 't live at US and I would like to buy tickets from you. I would like to be able to set my fast pass as well. Which delivery option can I use? If the only option is the eticket, this means that I would need to exchange the eticket to some official card at Orlando? If yes, what would be required to do the exchange? I may have the opportunity to have a friend buying the tickets for me (usign his american credit card) but he would not be available at Orlando to get the tickets for me. Would that be a problem?

Thanks!!

Reply
Dec 8, 2016 at 3:23 p.m. FrogBlog Says...

Hi Ana,

If you are wanting to purchase Disney World tickets, yes, you could purchase the E-Tickets and make FastPass+ reservations in advance. You would need to either have a MagicBand or exchange the E-Ticket at the gate for a physical ticket. If you add the tickets to the cart, you can see all the countries we ship physical tickets to. We also have a UPS location near Universal in Orlando where we can ship tickets to for pickup.

Keep hopping!

Leap

Reply
Nov 18, 2016 at 3:23 a.m. Toni Corpening Says...

I was wondering if I could purchase tickets through Undercover and add them to an existing room reservation so that I can add the dining plan to my reservations?

Reply
Nov 22, 2016 at 8:24 a.m. FrogBlog Says...

Hi Toni,

You can add our tickets to your My Disney Experience account and they will be linked to an existing reservation, but the only way to get the dining plan is to book a package through Disney.

Keep hopping!

Leap

Reply
May 24, 2016 at 4:43 p.m. Marian J. Says...

Hello, I apologize if this has been asked already, but my three kids and I are staying with my parents at their place in Florida this June. I'm late at planning and have yet to purchase tickets. Can I purchase tickets and fast passes without a set date? I don't want to have a set date in case of weather. I would prefer to decide on the date/s once we are there and can determine the best day. We will have an hour and a half drive both ways from my parents house to the parks, so I don't want to get there just to be rained out. Any suggestions? I have a 17, 12, 8 year old, so was thinking Magic Kingdom and Epcot? So lost with this. Thank you so much!

Reply
Jun 5, 2016 at 9:42 p.m. Glenda Says...

Hi, we have bought Disney E-tickets for November this year which I believe must be exchanged at the parks for a physical ticket (we are staying offsite). However, we each have old cards from a visit in February this year which are still showing as active on our MDE account. I have linked our new E-ticket to the same MDE account, does this mean that we can use our old cards to enter the parks without having to visit the will call desk?

Reply
Jul 5, 2016 at 10:39 a.m. FrogBlog Says...

Hi Glenda,

If you wish to use the old tickets first, then you do not need to visit Will Call when you first arrive, but you would still need to visit Will Call at some point to get those additional tickets added.

Keep hopping!

Leap

Reply
May 31, 2016 at 5:22 p.m. FrogBlog Says...

Hi Marian,

First of all, it's not too late to have a great trip. You can purchase tickets (two days and up) without a set date. FastPass+ is included with all tickets. What I would suggest is that you purchase tickets now and make your FastPass+ selections for the days you think you are going. You can always modify.

If you can, arrive ahead of park opening and follow either our touring plans or general maps, which are more flexible and tell you the best time to visit each attraction.

Keep hopping!

Leap

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About Undercover Tourist

Undercover Tourist is the leading supplier of online discount tickets to Orlando, Florida-area attractions, including Walt Disney World® Resort, Universal Orlando Resort™, SeaWorld® Orlando, LEGOLAND® Florida Resort and more.

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