Disney FastPass+ Frequently Asked Questions

by Leap on September 30, 2018 960 Orlando

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As long-time Disney World experts, ticket sellers and adventure-loving frogs, we help families plan their vacation by sharing key information. FastPass+ is one of those key pieces of information! We have been answering many questions about FastPass+ since its debut in 2014. This is a compilation of answers to customers' most frequently asked questions about FastPass+.

To the unfamiliar, FastPass+ may seem overwhelming. This service simply allows guests to pre-book rides and entertainment so that they skip the regular lines. While pre-booking rides and entertainment — in some cases, up to 60 days in advance of your trip — sounds complicated, it doesn't have to be. Using FastPass+ is one of the best ways to experience the most in-demand rides with little to no wait! We are answering these Disney FastPass+ FAQs to make it as easy as possible. If you already know the basics, check out our FastPass+ tips!  Either way, let's hop to it!

Disney FastPass plus FAQs - RFID tickets

Disney FastPass+ FAQs

What is FastPass+?

FastPass+ is Disney's reservation system that allows guests to book advance reservations for experiences and attractions in the park. Guests staying at Walt Disney World Resort hotels, including the Walt Disney World Swan and Dolphin hotels, can make FastPass+ reservations up to 60 days in advance of check-in for their entire length of stay. Now through 2019, guests staying at select Disney Springs hotels also get this benefit. These are:

Guests staying off-site can make reservations up to 30 days in advance of each day of their theme park visit. (Psst! You can now book your Orlando hotel with us at a discount!) You might remember the old paper FASTPASS system if you visited in the past. It's long gone. Now you book your FastPass+ selections on the My Disney Experience app or website, and your selections are tied to your tickets and/or MagicBands.

Is FastPass+ free?

Yes, it is free for everyone visiting the parks who has valid admission.

What are MagicBands?

Disney FastPass plus FAQs - MagicBands

MagicBands are rubber bracelets that contain an embedded RFID (radio frequency identification) chip and function similarly to regular RFID park tickets. They both offer touch-and-go functionality at the park entrances, at FastPass+ attraction queues and with PhotoPass photographers. The bracelets are more practical since you don't have to fumble in your pocket or backpack for tickets every time you enter a park or use FastPass+. Just make sure the Mickey head on the bracelet, which contains the RFID chip, touches the Mickey head RFID reader! The MagicBands offer additional (optional) functionality if you are a resort guest. They serve as your room key. You also can associate a credit card with the band so that you can touch to pay for purchases at the resort after you have entered your pin. Non-resort guests who purchase MagicBands cannot add credit card functionality to their bands.

MagicBands offer additional functionality for all guests who wear them in the parks. First, your ride photos and video are automagically associated with your My Disney Experience account (more on that below). You don't need to do anything at all after your ride to get your pics! (Guests without MagicBands would need to touch their ticket to the RFID readers at the ride photo area to associate their photos to their account.) Second, Disney offers personalization in queues and on rides for those wearing their bands. At Expedition Everest, for example, you might see your name on one of the Himalayan advertisements before you ride. At Haunted Mansion, the Hitchhiking Ghosts now hold up tombstones with your name on them. There is more personalization at it's a small world and Rock 'n' Roller Coaster.

Do I need a MagicBand?

No, physical tickets offer the same functionality as MagicBands. But you may find that MagicBands are more convenient for entering the parks and FastPass+ queues and having photos taken by PhotoPass photographers since you don't have to fumble in a backpack or pocket for tickets. You also get all of the benefits mentioned above!

How do I get a MagicBand?

FastPass+ MagicBands

If you are staying at a Walt Disney World Resort hotel, all members of your party will be given MagicBands free of charge. Depending on how far in advance you book your resort stay, you will have the option of choosing the colors of your bands and having them shipped to you (not available in all countries). Your MagicBand serves as your room key and can be used to make purchases at the resort during your hotel stay. Guests using Disney's Magical Express transportation will also use them at check-in, so you shouldn't put them in your checked baggage if you are flying to Orlando.

If you are not staying at a resort, you have the option of purchasing the bands starting at $12.99 + tax in the park or online. You no longer have to link your MagicBand in the park now, so you can purchase bands as gifts or to use later.

How far in advance may I make a FastPass+ reservation? 

Disney has two windows of opportunity for guests to book FastPass+ reservations. Guests staying at a Disney resort may book FastPass+ tickets 60 days before their check-in date and book for the entire length of stay. Non-resort guests have a 30-day booking window.

It really helps to have your park plans in place before that window hits, and you'll need to have already purchased tickets. You'll need to decide which day you will visit each park. It also helps to do a little research so you can book the most popular experiences and rides or those most important to your family. Keep in mind that you may only reserve three FastPass+ attractions per day. You can make additional FastPass+ reservations in the parks after you've used your first three (or the return times have passed). 

On the day your booking window opens, you'll be able to get FastPass+ starting at 7 a.m. EST. So, if you're on the West Coast and want to book right away, you'd need to be up and ready at 4 a.m. (Hint: Grab your coffee or caffeinated beverage of choice before your booking window opens!) It isn't toadally necessary to book right when your window opens unless your trip is during a very busy time (such as the holidays), you're not staying on-site and you want to secure reservations for a very in-demand FastPass+ attraction (such as Avatar Flight of Passage).

If you're staying at a Disney World hotel, you can make your FastPass+ selections from your first day of check-in for your entire length of stay (up to 14 days) with valid park admission. If your stay is longer than two weeks, then you can make FastPass+ reservations for up to 14 days. Note that the 30-day window does not offer this option. You must book each day. We definitely recommend staying at a Disney Resort during your visit to take advantage of that window!

How do I make FastPass+ reservations?

When you have your tickets, you will need to create an account on Disney World's My Disney Experience website in order to make FastPass+ reservations. To make reservations for friends and family, you will need to add their name (such as for a child) or send an email invitation to connect through a Disney account. Everyone whom you wish to make FastPass+ reservations for must have valid tickets linked to their account. Once you and your party members' accounts are linked, you then need to link your tickets. While the process is fairly straightforward, we have found it is easier to use the app since you can actually scan your ticket number rather than having to key it in manually. (We recommend this process if you have older, non-RFID tickets.) For those of you who are close to your FastPass+ booking window, once your order has been processed, you can contact our customer service to obtain your ticket number to link your tickets in My Disney Experience.

Once your tickets are linked, you will be walked through the process of making FastPass+ reservations. Once online, you can book your three daily reservations one at a time. You also get to see all of the available time slots within the morning, afternoon or evening. This is a big plus that makes it easier for guests to book separate reservations for their party members, like, for example, when Leap and Tad don't want to meet Elsa and Anna with Lily and I. If your family or group plan to make any of the same FastPass+ reservations, we recommend you make these first.

Can I still make advance FastPass+ reservations if I plan to purchase a MagicBand later?

Yes. If you decide to purchase a MagicBand later, you can still make FastPass+ reservations in advance and those selections will be stored with your My Disney Experience profile and linked with your ticket and MagicBand. Your tickets will continue to function even if you use a MagicBand.

How many reservations can I make?

Guests can make three advance reservations for rides and experiences per day via the My Disney Experience website, the app or the in-park kiosks. Those three reservations must be made for use in one park only. Note that at Epcot and Disney's Hollywood Studios a tiered structure is in place for the most in-demand attractions. Guests can make only one selection from the Tier 1 attractions and entertainment and two selections from the Tier 2 list at those parks. You can make additional FastPass+ reservations after you've used your first three (or the return times have passed) in the park. We have more on this below!

Disney's Animal Kingdom does not have a FastPass+ tiered system, but you're only allowed to book one Pandora—The World of Avatar attraction per day. You'll need to choose between Avatar Flight of Passage or Na'vi River Journey.

How do I use FastPass+ in the park?

Disney FastPass plus FAQs - Fastpass+ Kiosk Magic Kingdom

When you're ready to use your FastPass+ reservation in the park, head to the attraction or entertainment experience during your allotted time. You will look for the FastPass+ queue at the attraction, and touch your ticket or MagicBand to the Mickey RFID reader for entry.

Just three reservations per day?

Disney FastPass plus FAQs - FastPass+ kiosk

As mentioned above, after using your first three reservations in the park, you can obtain more. This can be at any park, and it can be at any attraction (even if you've already booked FastPass+ for Tier 1 attractions at Disney's Hollywood Studios, Epcot or Disney's Animal Kingdom). Once you have used that FastPass+ selection or the window has passed, you are free to make another selection. And so on and so on.

Booking additional FastPass+ reservations can be done on the My Disney Experience app.  Just make sure to update to the latest version of the app. Also, one important note is that you no longer need to physically be present in the park you wish to make reservations for. This is a big plus for park hoppers. So you could be in Epcot, but make your reservation for Magic Kingdom.

You can also use the in-park kiosks to make reservations. If you do use a kiosk, know that not everyone in the party must be present to add the FP+ selection; you just need your MagicBand or physical ticket and to be connected to them all as friends and family.

What if I am late/need to modify my reservations?

If you are late by a few minutes on your slotted time for an attraction, you should still be allowed to enter the attraction. If you are going to be more than a few minutes late, you should re-book the experience for a later time, although the cast member at the FastPass+ queue has the discretion to let you in. If you are a no-show for an attraction, it counts against your daily allotment of FastPass+. You can modify reservations using the website, app or in-park kiosks.

Does everyone in our friends/family account need to complete all three FastPass+ reservations for the day before we can reserve a fourth?

The FastPass+ reservations are tied to an individual ticket. If someone in your group only uses one FastPass+, that doesn't affect you from getting your fourth after your other three have been used.

Which rides and attractions should I use FastPass+ for?

This is a great question! Which one you choose depends on availability and individual family preferences. That said, on our FastPass+ Tips page, we outline our top three FastPass+ recommendations in each park. If you hop over to our park plans page, we outline even more priorities for each park.

We hope these Disney FastPass+ FAQs have fulfilled some of your curiosities. If you still have questions, share them in comments below. Just starting to plan your vacation and want to know more about Disney FastPass+? Hop over to our Disney FastPass+ Planning page, part of our Orlando Vacation Planning Timeline

Keep Hopping!

Keep hopping, Leap!
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1–50 of 426 comments
Feb 2, 2019 at 1:23 a.m. Amber Says...

Is there a number of fast passes we’re aloud a month? I live in FL and I’m going different times in a about a month with friends and family. I have my 3 fast passes for the different days but it’s saying I’ve reached my maximum number of fast passes now?

Reply
Feb 4, 2019 at 2:50 p.m. FrogBlog Says...

Hi Amber,

Do you have an annual pass, or are you going with separate tickets? With an annual pass you can make FastPass+ reservations for seven days in any 30-day period.

Keep hopping!

Leap

Reply
Jan 29, 2019 at 1:53 p.m. Jen Says...

Hi! We are buying our Florida resident annual passes once we arrive in wdw at the end of March. We have hotel reservations for the cabins on the property. Will we have to wait until we arrive and purchase our annual passes to book fast passes?

Reply
Jan 29, 2019 at 11:28 a.m. FrogBlog Says...

Hi Jen,

Unfortunately, you will not be able to make FastPass+ reservations until you have purchased your annual pass.

Keep hopping!

Leap

Reply
Jan 27, 2019 at 11:29 a.m. Brenna Says...

If I buy Disneyland tickets from you, will I still be able to link them to the Disneyland app?

Reply
Jan 29, 2019 at 11:28 a.m. FrogBlog Says...

Hi Brenna,

Yes, you can!

Keep hopping!

Leap

Reply
Jan 25, 2019 at 4:56 p.m. Hayley Says...

I did not realize that I needed to book FastPass+ before my trip (as I usually go to Disneyland and you do it when you get there). Now all of the rides have no FastPasses available. Is there anything I can do about this!?

Reply
Jan 25, 2019 at 1:01 p.m. FrogBlog Says...

Hi Hayley,

We're sorry to hear it! The encouraging news is that FastPasses for a fair amount of rides do become available (froggies drop them, don't attend, etc.). We highly recommend that you keep checking (even throughout the day as you're at the park!) to see if a FastPass you're after doesn't pop up for you.

Keep hopping!

Leap

Reply
Jan 25, 2019 at 2:25 p.m. Bre Says...

Lets say I make my FP reservations 60 days in advance for my entire trip since I am at a Disney Resort. Now, lets say I am planning to go with other family who are opting to stay at a condo off property (so only 30 days advance for them). Assuming we are "family and friends" in the MDExperience app, can I just modify to add them to my existing group once they are in their 30 day window (day by day)?

Reply
Jan 25, 2019 at 8:58 a.m. FrogBlog Says...

Hi Bre!

You are absolutely correct -- you can book your own FASTPASS Reservations 60 days in advance since you'll be on property, and you can begin booking for others staying off property at the 30 day mark.

Keep hopping!

Leap

Reply
Jan 24, 2019 at 2:17 a.m. Kristin Short Says...

Should I space fast pass rides out or can I only use the kiosk after all three are used up?

Reply
Jan 24, 2019 at 3:47 p.m. FrogBlog Says...

Hi Kristin!

You'll need to use your initial three first, then can add on one at a time.

Keep hopping!

Leap

Reply
Jan 19, 2019 at 12:16 a.m. Geoff Says...

If I can't use my fast pass on an attraction can I let another person in my family is it.

Reply
Jan 14, 2019 at 6:15 a.m. Robert Boyd Says...

But how do I use Fastpass? I can’t find instructions anywhere. I signed up for an account. I linked it to my tickets. Now what do I do? I want to book an event on my Fastpass Acct but you never say how I can do it. What website do I use. What selection do I choose to allow me to set up my 3 choices? I can’t find this needed information anywhere.

Reply
Jan 17, 2019 at 10:41 a.m. FrogBlog Says...

Hi Robert,

We're glad to hear that you were able to link your tickets to your account! If you are on the mobile app, when you log in, under "My Plans" you'll see an icon that says "Get FastPass+." If you click that, you'll be prompted to enter your dates and choose your FastPasses. If you are on desktop at https://disneyworld.disney.go.com/, if you hover over "My Disney Experience" in the right hand corner of the navigation, you'll see "Get FastPass+" located about halfway down the list. Once you click, you'll then be taken to continue with your reservations. We hope this helps! A cast member at (407) 939-4357 can also help with any technical issues you may encounter when using the app.

Keep hopping!

Leap

Reply
Jan 14, 2019 at 1:24 a.m. Katie Says...

Havent bought my Disney tickets yet seeing i am not leaving for 29 days i am not staying on Disney property but would like to buy a magic band is there a way to do it or will i have to use a card ?

Reply
Jan 14, 2019 at 10:05 a.m. FrogBlog Says...

Hi Katie,

You can toadally use just your ticket, but you could also purchase a MagicBand on the Disney store site.

Keep hopping!

Leap

Reply
Jan 13, 2019 at 3:23 p.m. Joanna Says...

If we book fast pass and then decide not to visit park that day does it affect ticket in any way when we use another day?

Reply
Jan 16, 2019 at 3:21 p.m. FrogBlog Says...

Hi Joanna,

No, it does not affect your ticket in any way.

Keep hopping!

Leap

Reply
Jan 11, 2019 at 12:08 p.m. Gemma Says...

Hi we are travelling in Dec 19 for 12 nights. If we don't book tickets direct through Disney but do stay in a Disney hotel will we still have access to the 60 days fastpass for the 3 nights we stay on Disney property? Will our other days show as 30 day fastpass?

If we booked the 7 day (14 day) ticket through Disney then stayed at a Disney hotel forpart of the stay would we be given 60 days fastpass access for the whole of the ticket do you think or just the nights in the Disney hotel? Thanks so much!

Reply
Jan 16, 2019 at 6:23 p.m. FrogBlog Says...

Hi Gemma,

You will have the 60 day booking window whether you book your Disney hotel through Disney directly or us for those three nights. You would then effectively "inherit" the 60-day booking window for the off-site hotel.

Keep hopping!

Leap

Reply
Jan 3, 2019 at 12:32 a.m. Kawaii Says...

Hi There - I'm hoping to stay at both the Animal Kingdom Lodge (March 11 to March 17) and the Contemporary (March 17 to March 19) during my trip, I think I need to make two separate reservations for this - does this mean that I will have to log in 60 days before each reservation to book my Fastpass or will I be able to book them all with the first reservation?

Reply
Jan 16, 2019 at 11:57 a.m. FrogBlog Says...

Hi Kawaii,

You can book the hotels together or separately. You will be able to make FastPass reservations at 60 days for your entire length of stay.

Keep hopping!

Leap

Reply
Jan 1, 2019 at 9:59 p.m. Caroline Says...

Hi there

We're looking at the benefits of staying in a Disney hotel versus off site. Someone has told us that if you stay in a disney hotel for the first few days of the holiday, this allows you to book the 60 day in advance fast pass for the whole of your stay. So for example; if we are going for 10 days and stay at a disney hotel for only the first 3 nights, then we will have access to the 60 day window for the entirety of our trip. The only difference being that for days 4,5,6 etc we would have to book 60 days in advance of each of those days, if that makes sense, whereas for days 1-3 we could book 60days in advance of day 1. Is this correct?????

Thanks so much

Reply
Jan 16, 2019 at 11:44 a.m. FrogBlog Says...

Hi Caroline,

As of now, that is correct. If you book a split stay and start at a Walt Disney World hotel, you would "inherit" the 60 day booking window for FastPass+ reservations for the rest of your stay (up to 10 days) and should be able to book the entire stay at the 60-day mark. Hope this helps!

Keep hopping!

Leap

Reply
Jan 16, 2019 at 11:44 a.m. FrogBlog Says...

Hi Caroline,

As of now, that is correct. If you book a split stay and start at a Walt Disney World hotel, you would "inherit" the 60 day booking window for FastPass+ reservations for the rest of your stay (up to 10 days). Hope this helps!

Keep hopping!

Leap

Reply
Dec 31, 2018 at 9:29 p.m. Leigh Says...

I'm staying at a Disney Resort for two nights in April and only going to Hollywood Studios and Animal Kingdom (we did MK last year). When the 60 day Fast Pass window opens for me, can I book the second day first? Trying to get an FP for Avatar Flight of Passage. And if I select an afternoon time for that ride (if that is what is available), can I then select morning times for other rides? I guess what I am asking is if I can select our last ride first and then book the others after? Thank you!

Reply
Jan 14, 2019 at 12:27 p.m. FrogBlog Says...

Hi Leigh,

When staying at a Disney World Resort hotel, you can book your FastPass+ reservations up to 60 days in advance for the whole duration of your stay -- so booking for the second day first will be no problem! Likewise, you can book your FastPass+ reservations in any order you'd like, so you can toadally book an afternoon FastPass+ first, then go back and fill in your day with additional FastPasses at the same park.

Keep hopping!

Leap

Reply
Dec 29, 2018 at 8:48 p.m. brian Says...

I am staying on Disney property Friday and Saturday night and may stay with friends Wednesday and Thursday. If I buy park tickets Thursday - Saturday do I get that 60 Day Fast Pass access to my Thursday park tickets or just Friday and Saturday?

Thanks for helpful blog!

Reply
Dec 31, 2018 at 7:25 a.m. FrogBlog Says...

Hi Brian,

You will need to make sure you are linked to your friends who are staying earlier as friends and family in My Disney Experience, and it would be ideal if they add you as a friend. You would effectively "inherit" their hotel reservation.

Keep hopping!

Leap

Reply
Dec 27, 2018 at 1:27 a.m. Ashley Says...

We are going to a animal Kingdom only for one day. Probably buying tickets the day before as it is completely weather based. I have a magic band, but no one else does (and don’t care to have one). Can I link all 5 tickets to my magic band or will they all have to show their tickets at the FastPass ride? Thank you!

Reply
Dec 27, 2018 at 9:22 a.m. FrogBlog Says...

Hi Ashley,

While all of the accounts with each of their respective tickets can be linked together, they would need to be tapped separately at the ride queue entrances.

Keep hopping!

Leap

Reply
Dec 18, 2018 at 8:44 p.m. Zuber Says...

Great info here, really appreciate for the great stuff. I wanted to know the real difference between crowd key 7 v/s 8 out of 10. Having dilemma to chose between Seaworld v/s 1 day 2 universal park to park visit on 12/21. As of now thinking to go for Seaworld on 12/21 and Universal studio parks on 12/23. Any suggestion here? Thanks for your help.

Reply
Dec 12, 2018 at 2:15 p.m. Robin Says...

Hi! Thanks for all the helpful info! I did have one question. If we only book one advanced fast pass at a park, would we be able to book additional ones at a different park once that one is used? Similarily, if we only booked one fast pass in advance and it was a tier 1, would we be able to book another tier one once it was used? Thanks!

Reply
Dec 12, 2018 at 11 a.m. FrogBlog Says...

Hi Robin!

Let me answer your questions one at a time to avoid confusion! First, "If we only book one advanced fast pass at a park, would we be able to book additional ones at a different park once that one is used?" YES, but only after it has been used.

Next, "If we only booked one fast pass in advance and it was a tier 1, would we be able to book another tier one once it was used?" No. You must use both of your tier two FP+ as well before booking another tier 1.

These are excellent questions. Hope this helps!

Hoppy planning!

Mommy Frog

Reply
Dec 12, 2018 at 6:47 p.m. Robin Says...

So, would it be beneficial to book two additional tier 2 FP even if you don’t plan on using them if you wanted to try and get another tier 1?

Thanks

Reply
Dec 12, 2018 at 9:47 p.m. FrogBlog Says...

Hi Robin!

You MUST USE both of your Tier 2 FastPasses+ before booking another Tier 1. Once you scan in at both touch points on the last ride, you'll be good to go :)

Hoppy planning!

Mommy Frog

Reply
Dec 3, 2018 at 4:15 a.m. Elaine Says...

I have three fast passes booked for Epcot in the morning but I think we are going to drop one of them to spend more time just looking around. In the afternoon we are heading over to Hollywood Studios. When will I be able to make my fast pass selection for that park? Thanks.

Reply
Dec 3, 2018 at 8:39 a.m. FrogBlog Says...

Hi Elaine!

You can not book FastPasses+ at two different parks in advance, BUT you will be able to book your Hollywood Studios FastPass+ (one at a time) once you've USED both of your Epcot ones.

Hoppy planning!

Mommy Frog

Reply
Nov 29, 2018 at 12:30 p.m. Candace Says...

We are going to Animal Kingdom on January 3, 2019. I’ve been trying to practice getting a fast pass through the app so I’m ready. At 7am Eastern there are no passes available for Avatar Flight of Passage.

This has been the case for at least the last 2 weeks. I’m concerned that when the day I need opens up that there will still be no fast passes available. If I can’t get the passes does this mean we won’t be able to get on the ride? Or does it mean that we will have a 3-5 hour wait and will likely miss the rest of the park waiting in line for this attraction?

Reply
Nov 29, 2018 at 10:01 a.m. FrogBlog Says...

Hi Candace!

Oh my goodness, don't worry! First of all, KEEP checking! FastPass+ opportunities will pop up at the most random times ... even in days leading up to your trip. There's still hope! *IF* you aren't able to hop on a FastPass+, we recommend waiting until almost park close to get in line for a minimal wait.

Hoppy planning!

Mommy Frog

Reply
Nov 10, 2018 at 9:27 p.m. Em Says...

Hi

I'm visiting Disney World next Spring. My first day in a Disney Park will be 26 April. I'm getting confused about what date I will be able to book fast passes for day 1. I know it is 30 days in advance but when i've looked on my disney experience at the moment you are able to book 31 days in advance. Can anybody explain please? Would it be 26th March or 27th March?

Thanks in advance!

Reply
Nov 13, 2018 at 10:21 a.m. FrogBlog Says...

Hi Em!

You should be able to book on March 26, 2019. Hope this helps!

Hoppy planning!

Mommy Frog

Reply
Nov 6, 2018 at 8:18 p.m. Laura Says...

I will be going to Disney with multiple families. I sent invitations to link our accounts, but once they've accepted, I only see that one person - the rest of their family doesn't come through. How do I book fast passes for everyone on their account?

Reply
Nov 7, 2018 at 10:52 a.m. FrogBlog Says...

Hi Laura!

You must link with each person individually. Connecting with one person does not automatically connect you to their family and friends as well.

Hoppy planning!

Mommy Frog

Reply
Nov 6, 2018 at 8:59 a.m. MULLDRAGON Says...

Hi there,

I have purchased a two day park hopper ticket and am staying off site, therefore am about to book Fast Pass 30 days out. Can you advise if we can book 3 FastPasses on the first day for Magic Kingdom 30 days out, and then a further 3 FastPasses for Animal Kingdom the next day also 30 days out.

Thank you

Reply
Nov 6, 2018 at 8:36 a.m. FrogBlog Says...

Hi there!

That is correct! You can book 3 FastPass+ selections per day at the park of your choice, 30 days in advance.

Hoppy planning!

Mommy Frog

Reply
Nov 4, 2018 at 4:25 p.m. Juan Says...

I downloaded my Disney experience APP in my phone and I put my hooper ticket in it, but my ticket has a limitation for reserving fast pass just 7 days before. But, I had been trying to reserve but it isn’t possible. Do you know how can I reserve the fast past in this case?

Reply
Nov 4, 2018 at 10:07 p.m. FrogBlog Says...

Hi Juan!

Once your ticket is linked in the MyDisneyExperience app, you should be able to make FastPass+ selections 60 days in advance if you are staying on-site at a Disney hotel, or 30 days in advance if staying off-site. Let us know if you're having problems beyond this!

Keep hopping!

Leap

Reply
Oct 23, 2018 at 11:36 p.m. Tim Says...

We are 2 families staying at Disney property that has 60 booking window for Fastpass. Family #1 arrives 2 days before Family #2. Can family #1 make fastpass reservations for family #2 when family #1's booking window opens?

Reply
Oct 24, 2018 at 9:23 a.m. FrogBlog Says...

Hi Tim!

We misspoke on the original answer. As of now, if all parties are linked together as friends and family in My Disney Experience, family #2 should "inherit" the check-in date of family #1. We suggest one person from family #1 book the FastPasses for all just to be sure.

Keep hopping!

Leap

Reply
Oct 21, 2018 at 11:54 a.m. JC Says...

Hi! If we’re have a five-day ticket but are visiting the area for seven days, can we make FastPass reservations for all seven days (not knowing which two days we’ll be taking a break)? Thanks in advance, ribbit!

Reply
Oct 24, 2018 at 8:56 a.m. FrogBlog Says...

Hi JC!

If you are staying on-site at a Disney Resort Hotel, you'll be able to make all FastPass+ reservations at once, 60 days in advance. If not, they'll open on a day-by-day basis, 30 days in advance. If you have a five-day ticket, you would be able to make reservations for five days.

Hoppy planning!

Mommy Frog

Reply
Oct 19, 2018 at 10:41 p.m. Jessica Says...

I'm from Brazil and thinking about buying my tickets with you frogs! My concern is FastPass 'cause I want to schedule them 30 days prior to my visit and I'm not able to receive my tickets via mail because I live in another country, so my question is 'Can I make fast pass resrvations with your E-tickets?'

Reply
Oct 24, 2018 at 9:02 a.m. FrogBlog Says...

Hi Jessica!

Yes, you can link our E-Tickets directly to your MyDisneyExperience account and make FastPass+ reservations 30 days in advance (60 if staying on-site) just as you normally would :)

Keep hopping!

Leap

Reply
Oct 19, 2018 at 12:22 a.m. Carr Says...

If we stay on site for two days but then have to stay off site for the last three days, and we bought a five day park pass, Will we be able to fast pass all five days at the 60 day mark or only the first two days of our trip?

Reply
Oct 25, 2018 at 9:03 p.m. FrogBlog Says...

Hi there!

Hmmmm - we haven't experienced this before. Can any members of the Frog Pond chime in?

Keep hopping!

Leap

Reply
Nov 2, 2018 at 3:56 p.m. KPH Says...

We are in the same situation. Any comments would be greatly appreciated.

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Nov 27, 2018 at 12:57 a.m. Jacob Says...

I'm looking for the same info. Does anyone know if I stay two days on property, but have a 5 day ticket, if I can book all 5 of my park days 60 days in advance?

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Nov 28, 2018 at 9:55 a.m. FrogBlog Says...

Hi Jacob!

Yes, that is correct! You would have access 60 days in advance of your date of check-in at the Disney hotel!

Hoppy planning!

Mommy Frog

Reply
Oct 17, 2018 at 4:44 p.m. Terri Says...

How do I link the tickets I just purchased from you to our Disney experience app? I do not see any ticket #'s?

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Oct 17, 2018 at 8:48 p.m. FrogBlog Says...

Hi Terri!

You may be able to find the answer in our FAQ - it just depends on your ticket type. Otherwise, reach out to our customer service team at 1 (800) 846-1302.

Keep hopping!

Leap

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Oct 16, 2018 at 11:09 p.m. Claudia Says...

It’s my first time visiting Disney as an adult and with my children. I am new to thr FastPass+ process. All our tickets and hotel reservations are linked but I’m beginning to worry that I’ve made a mistake.

The booking window for Disney hotel is 60 days, but when I log in to see the future dates that have become available,I’m still getting only the 30 day window from the day I check.

Thursday will be 60 days from our check in (Dec 17).

Will the 60 day window magically appear at 7am on Thursday? Or should it be visible from now ?

Reply
Oct 16, 2018 at 7:24 p.m. FrogBlog Says...

Hi Claudia!

The 60-day window WILL magically appear on Thursday, don't worry! As long as you are staying on-site at a Disney World Resort hotel, you're good to go.

Hoppy planning!

Mommy Frog

Reply
Oct 16, 2018 at 3:06 a.m. Rebecca Says...

I am taking my kids to Disney in January and staying on property, so we have a 60 day fp window. However, a friend who lives in Orlando and has an annual pass is spending the day with us at MK. So she has a 30 day window. If she's linked to us on MDE and I am the one making the fp reservations for our entire group, will it let me make them for her at the 60 day window with the rest of us or are we all out of luck and have to wait til the 30 day to be able to get the same fastpasses?

Reply
Oct 15, 2018 at 10:44 p.m. FrogBlog Says...

Hi Rebecca!

We suggest you make FastPass+ selections for your family at the 60-day window, and add your local friend at the 30-day window. You will not be able to include her in your plans at the 60-day mark since she is not staying on site. If you click on your FastPass+, you’ll see an option to “Add Guests.” The only catch is that it depends on availability, which becomes less likely the closer you get to your trip. Try that FIRST. If no availability appears, try booking your additional FastPass+ selections separately, but looking for times that match up. (We hope that makes sense!) Sometimes availability will be different if you take this approach. Even if the times don’t match up perfectly (maybe you have a 9:50 – 10:50 a.m., and all that is available is 10-11 a.m.) it’s still better than not having them together at all. Be sure to try multiple times and refresh the page.

We truly hope this helps, as we know how critical FastPasses+ are to an enjoyable trip. Let us know if you have any other questions!

Keep hopping!

Leap

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Oct 12, 2018 at 6:50 p.m. Andres Says...

Hi! We are from Arengentina and will be visiting Orlando next year and plan to purchase 4 day tickets for us all (4 persons). We aren't staying at a Disney hotel so we don't have Bands, and wanted to get E-Tickets by email. What exactly is the process to enter the park? I can print the E-Ticket information if needed, but I read something about requiring a ticket exchange that takes some time (few days?). On some other website I read that taking the E-Tickets to Guest Relations in the park gate is all I need to do and they will give us the proper park tickets to enter. Is that right? Thanks in advance!

Reply
Oct 12, 2018 at 3:16 p.m. FrogBlog Says...

Hi Andres!

When purchasing through Undercover Tourist, Disney E-tickets may take up to 24 hours to be emailed to you.

Add this E-Ticket to your MagicBand and go straight to the gate and onto the rides. (MagicBand not included with this purchase.) If you do not have a MagicBand, you must exchange this E-Ticket at a will call location for a RF-enabled ticket before admission. You may link this E-Ticket to My Disney Experience for FastPass+ reservations before will call exchange.

Keep hopping!

Leap

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Oct 13, 2018 at 8:51 p.m. Andres Says...

I'm not planning on having a band, and I don't know what is a "will call location", where is that located and how easy (and time will take) to exchange the E-Tickets to RFID enabled tickets. Can you please elaborate on that?

Reply
Oct 15, 2018 at 4:45 p.m. FrogBlog Says...

Hi Andres!

You can find all of this and more on our Frequently Asked Questions page. :)

Keep hopping!

Leap

Reply
Oct 12, 2018 at 1:43 a.m. Linsey Says...

Hello!

I received a free 2 day park hopper ticket with my IATA card as I am a travel agent and I will be going to Disney with 3 other adults. I linked my ticket to my Disney experience app right away and booked the 3 other 2 day park hopper tickets on Expedia and added my other group members to the app. With Expedia tickets you get a voucher number but not an actual Disney confirmation number so you can't link to tickets on the app until you have these numbers. I called Disney for the numbers and they said the new policy is Expedia now provides these numbers. I called Expedia and they said within 7 business days I will receive another email with the actual Disney confirmation numbers. I purchased the tickets on Sept 23rd and have yet to get the email, even after 3 emails to Expedia requested them. When my 30 day window opened to book the fast passes I went on the app and booked the ones I could on my own ticket. My question is, once I get the other confirmation numbers and link them to the other guests on the app, can I link the fast passes I have already booked on mine with the other 3 tickets on the account? Or will I have to cancel mine and start over? Verrrrry frustrated with Expedia! If I have to cancel and start over I know nothing will be available any longer as my first Disney day is on Oct 27 and it's now the 11th.

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Oct 12, 2018 at 10:25 a.m. FrogBlog Says...

Hey there!

OMG, we are so sorry to hear about the rough experience you had. (Just a reminder that we sell discounted tickets too, and have an AWESOME customer service team if you need them.)

You will NOT have to cancel your FastPass+ selections in order to book them with the rest of your party. If you click on your FastPass+, you'll see an option to "Add Guests." The only catch is that it depends on availability, which becomes less likely the closer you get to your trip. Try that FIRST. If no availability appears, try booking your additional FastPass+ selections separately, but looking for times that match up. (We hope that makes sense!) Sometimes availability will be different if you take this approach. Even if the times don't match up perfectly (maybe you have a 9:50 - 10:50 a.m., and all that is available is 10-11 a.m.) it's still better than not having them together at all. Be sure to try multiple times and refresh the page.

We truly hope this helps, as we know how critical FastPasses+ are to an enjoyable trip. Let us know if you have any other questions!

Keep hopping!

Leap

Reply
Oct 11, 2018 at 1:02 a.m. Humna Says...

Hello, Can I overlap fast pass and ADR? Thanks

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Oct 12, 2018 at 10:38 a.m. FrogBlog Says...

Hi there!

You CAN overlap them, but you will receive a warning message notifying you that your plans may affect one another.

Keep hopping!

Leap

Reply
Oct 9, 2018 at 8:39 p.m. Janine Says...

Hi! If I am a resort guest, when I am 60 days out from check-in how will I fast pass for the rest of my stay? Will the rest of my vacation dates automatically appear so that I can reserve all fast passes at once? Thanks

Reply
Oct 9, 2018 at 10:52 p.m. FrogBlog Says...

Hi Jaime!

Yes, the rest of your vacation dates will appear 60 days ahead of your check-in date :)

Keep hopping!

Leap

Reply
Oct 9, 2018 at 8:19 p.m. Sean Says...

Hi - I am traveling for the first time with multiple families (our Mother is taking my family and my sister's family for Christmas) and myself and my mother have accounts. We have the accounts linked and can see each others dining reservation for Christmas week. My question is can both accounts select fast passes for everyone or at least for themselves even if the reservation / park tickets were originally purchased by one account (my mothers)?

Reply
Oct 9, 2018 at 4:53 p.m. FrogBlog Says...

Hi Sean!

Yes! As long as you are linked in MyDisneyExperience, any of you can make reservations or FP+ selections for part or all of the group.

Hoppy planning!

Mommy Frog

Reply
Oct 9, 2018 at 6:44 p.m. Alicia Morgan Says...

Hi! There are two couples going to Disney in February. However, my husband and I are arriving on Wednesday and our friends are arriving on thursday. We were advised that since we are under the same reservation we cant buy two day tickets for one couple and only 1 day ticket for the other couple. We were advised we can book a 1 day ticket for everyone so its all the same on the reservation and then when my husband and I arrive we can add an additional day right at the parks to be linked. My reasoning for wanting to book at least one pass now is so we can do fast passes for flight of passage. My concern is that since we wont be all going the same day, are we able to make fast pass reservations for just two of us on one day and have it not affect the other reservation? Will their ticket not be affected since they are not actually going into the park and scanning their magic band?

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Oct 9, 2018 at 5 p.m. FrogBlog Says...

Hi Alicia!

We don't see any reason why one couple couldn't get a 2-day ticket while the other gets a 1-day ticket. When the tickets are purchased, you assign them to the correct person to avoid any confusion. You can make FastPasses+ together on any day as long as you all have valid park entry - it doesn't have to be the exact same tickets.

Hoppy planning!

Mommy Frog

Reply
Oct 8, 2018 at 1:08 a.m. Jennifer Purcell Says...

I'm staying at the Disney Springs Hilton which has the 60 day Fastpass benefit, I hope. Can I link my hotel reservation to my Disney Experience so I can see everything online in one place?

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Oct 9, 2018 at 5:24 p.m. FrogBlog Says...

Hi Jennifer!

The Disney Springs Hilton does have this benefit -- you can make FastPass+ reservations up to 60 days in advance of check-in for your entire length of stay! :)

Keep hopping!

Leap

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Oct 17, 2018 at 8:31 p.m. Yoav Hayon Says...

Hi

I'm also staying at the Disney Springs Hilton. What about getting into the park? Do I need to switch my e-tickets at will call ?

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Oct 17, 2018 at 8:07 p.m. FrogBlog Says...

Hi there!

You can bring your E-ticket straight to the park entrance and they will be exchanged for a card that can be used for FastPass+. :)

Hoppy planning!

Mommy Frog

Reply
Oct 7, 2018 at 6:52 p.m. Colleen Says...

If I only want to book two FastPasses ahead of time, when I get to the park will I have to use the third one in the same park and will the tiered system apply?

Reply
Oct 9, 2018 at 10:14 a.m. FrogBlog Says...

Hi Colleen!

You do NOT have to use it in the same park, but you won't be able to book another Tier 1 FastPass+ until you use both of your Tier 2 selections.

Keep hopping!

Leap

Reply
Oct 4, 2018 at 3:02 p.m. Becky Says...

My family and I are staying at the Disney Springs Best Western (which is listed as a Disney hotel giving us FastPass selections 60 days In advance). I’ve also called to confirm this with a Disney Cast Member. They confirmed for me that I would be able to select fastpasses at the 60 day mark and even gave me the date and time. However, my question is if anyone has been successful with this? I noticed in one of the other comments that Someone mentioned having difficulty and it makes me a little nervous. Should I call the day prior to make sure everything is set up correctly? If so, who should I call? Also, if it doesn’t work at the 60 day mark, who should I call? Thanks for all of your help! I love reading your posts! I’m a Disney fanatic taking my children during the busiest time of year!

Reply
Oct 4, 2018 at 11:31 a.m. FrogBlog Says...

Hi Becky!

As long as your resort reservation is linked to your MyDisneyExperience account and park tickets, you shouldn't have any problems! If you have any problems, we recommend calling Disney customer service at 1 (407) 939-5277 :)

Hoppy planning!

Mommy Frog

Reply
Oct 3, 2018 at 11:19 a.m. Leanne Says...

Hi. My family and I will be travelling from Australia next year for a visit to Disneyland. Are we not able to book car hire with accommodation through Undercover Tourist?

Reply
Oct 4, 2018 at 5:20 p.m. FrogBlog Says...

Hi Leanne!

Check out all of our awesome car rental options!

Hoppy planning!

Mommy Frog

Reply
Oct 2, 2018 at 10:57 a.m. Crystal Veras-Benton Says...

I am the only one planning everything for this trip and no one else in my party wants to make a my Disney experience account am I able to book all the fast passes on my disney experience

Reply
Oct 4, 2018 at 11:44 a.m. FrogBlog Says...

Hi Crystal!

You sure can, no worries!

Hoppy planning!

Mommy Frog

Reply
Sep 20, 2018 at 2:27 p.m. tony Says...

We have three seperate families going together on the trip. Can we link our three accounts together and get fast passes all at the same time?

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Sep 20, 2018 at 3:41 p.m. FrogBlog Says...

Hi Tony!

Absolutely! If you link everyone's accounts together, you will have the option of making FastPass+ arrangements as a whole or in smaller groups.

Hoppy planning!

Mommy Frog

Reply
Sep 19, 2018 at 12:54 p.m. Haley Says...

What happens if we have AP and cancel our on site stay (room only)? Do we lose those FP choices?

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Sep 19, 2018 at 8:42 a.m. FrogBlog Says...

Hi Haley!

If it's within 30 days of your trip, your FastPass+ selections should be safe. If it is still within the 60-day window only given to on-site guests, they will likely be cancelled.

Hoppy planning!

Mommy Frog

Reply
Sep 15, 2018 at 11:07 p.m. Diane R Says...

I have reservations/fast passes already and my friends are coming later however is it possible to add them to our fast passes reservations once they get there tickets??

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Sep 17, 2018 at 10:51 a.m. FrogBlog Says...

Hi Diane!

It is possible to add other friends and family to your reservations, but it does depend on availability.

Hoppy planning!

Mommy Frog

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Sep 15, 2018 at 5:23 p.m. Jane Bonser-Ott Says...

We are planning a trip to Universal Studios in May and want to go to Magic Kingdom and Animal Kingdom. We would not be doing the Disney parks consecutively so I was wondering how fast past plus would work. We will be staying either onsite or a Disney preferred hotel to get the 60 day advantage.

Reply
Sep 20, 2018 at 4:21 p.m. FrogBlog Says...

Hi there!

You will be able to book each day 60 days out, even if you are not visiting Disney on consecutive days :)

Hoppy planning!

Mommy Frog

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Sep 3, 2018 at 9:32 p.m. Alexis Says...

If I order through you, can I immediately link up my tickets on my disney experience or do I have to wait for you to mail my tickets?

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Sep 5, 2018 at 8:31 a.m. FrogBlog Says...

Hi Alexis!

As long as you select the E-Ticket option when purchasing, you will be able to link up your tickets when they are e-mailed within 1-2 hours of your purchase.

Hoppy planning!

Mommy Frog

Reply
Aug 23, 2018 at 10:54 p.m. Paul Says...

I have 2 back-to-back reservations at WDW resorts (one booked directly with Disney, and the other on Priceline, but linked and shows up on myDisney). When I make our FP+ reservation at the 60 day mark, would I be able to reserve FP for days covered by both hotel reservations at the same time, or would the second hotel reservation have a separate 60-day mark? I hope my question makes sense!

Reply
Aug 25, 2018 at 2:40 a.m. FrogBlog Says...

Hi Paul!

You're in luck - we totally understand your question! Since they are separate reservations, it's likely that you won't be able to book FastPass+ for your second half of the trip until its own 60-day mark. Let us know if you have any further questions :)

Hoppy planning!

Mommy Frog

Reply
Aug 19, 2018 at 3:15 a.m. Brittany Says...

We are visiting with a group of six and plan to do same passes. What if someone from the group has to stay back with the little one and doesn’t use their pass? Can you cancel just one or two bands so you are open to book additional fast passes together?

Reply
Aug 21, 2018 at 11:43 a.m. FrogBlog Says...

Hi Brittany!

Yes! You are able to make adjustments for individual FastPasses+ even if you booked them as a group.

Hoppy planning!

Mommy Frog

Reply
Aug 13, 2018 at 11:06 p.m. John Says...

My parents bought the tickets few days ago and I used my MyDisneyExperience account for all of us. Is it going to affect the number of fastpasses of each member of our family (6 people)?

Reply
Aug 14, 2018 at 10:20 a.m. FrogBlog Says...

Hi John!

Nope, don't worry! Each member of your party will get 3 FastPasses+ to book in advance no matter what.

Keep hopping!

Leap

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