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Guide to Disney's FastPass+ and MyMagic+

by Leap on January 2, 2015

For the first-timers or those of you who haven't been in awhile, one of the biggest mysteries surrounding the Disney World vacation is FastPass+ and MyMagic+. Fully launched in 2014, the MyMagic+ program and FastPass+ service aim to provide guests with a more efficient and personalized Disney World vacation through the use of RFID technology.

We have put together this guide to provide an overview of the service, how it works and tips you can use to make the best decisions for your family. Those of you who are familiar with FastPass+ can skip the FAQs and head straight to the resources below.

FastPass+ RFID tickets

Let's get started with the FastPass+ basics

What is FastPass+?

FastPass+ is Disney's reservation system that allows guests to book advance reservations for experiences and attractions in the park. Guests staying at a Walt Disney World Resort hotel can make FastPass+ reservations up to 60 days in advance of check-in for their entire length of stay, while guests staying offsite can make reservations up to 30 days in advance of each day of their theme park visit. FastPass+ replaced the original FASTPASS system in the parks, and physical FASTPASS tickets are no longer distributed. Your FastPass+ selections are stored with your My Disney Experience profile on your tickets or MagicBands.

What are MagicBands?

FastPass+ enhancements

MagicBands are rubber bracelets that contain an embedded RFID (radio frequency identification) chip and function similarly to regular RFID park tickets. They both offer touch-and-go functionality at the park entrances and FastPass+ attraction queues. The bracelets are more practical since you don't have to fumble in your pocket or backpack for tickets every time you enter a park or use FastPass+. Just make sure the Mickey head on the bracelet, which contains the RFID chip, touches the Mickey head RFID reader! The MagicBands offer additional (optional) functionality if you are a resort guest. They serve as your room key. You also can associate a credit card with the band so that you can touch to pay for purchases at the resort after you have entered your pin.

Do I need a MagicBand?

No, physical tickets offer the same functionality as MagicBands. But you may find that MagicBands are more convenient for entering the parks and FastPass+ queues and having photos taken by PhotoPass photographers since you don't have to fumble in a backpack or pocket for tickets. Additionally, guests wearing MagicBands will find that their on-ride photos and videos at select attractions are automagically uploaded to their My Disney Experience accounts. (Guests without MagicBands would need to touch their ticket to the RFID readers at the ride photo area to associate their photos to their account.)

How do I get a MagicBand?

FastPass+ MagicBands

If you are staying at a Walt Disney World Resort, all members of your party will be given MagicBands free of charge.  Depending on how far in advance you book your resort stay, you will have the option of choosing the colors of your bands and have them shipped to you (not available in all countries). Your MagicBand serves as your room key and can be used to make purchases at the resort during your hotel stay. Guests using Disney's Magical Express transportation will also use them at check-in, so you shouldn't put them in your checked baggage if you are flying to Orlando.

If you are not staying at a resort, you have the option of purchasing the bands in the park for $12.95 + tax or online. You no longer have to link your MagicBand in the park now, so you can purchase bands as gifts or to use later.

How do I make FastPass+ reservations?

First, you need to purchase tickets. We recommend purchasing early enough so that they arrive before your 60 day (resort guest) and 30 day (non-resort guest) booking window opens. When you have your tickets, you will need to create an account on Disney World's My Disney Experience website in order to make FastPass+ reservations. To make reservations for friends and family, you will need to add their name (such as for a child) or send an email invitation to connect through a Disney account. Everyone whom you wish to make FastPass+ reservations for must have valid tickets linked to their account. Once you and your party members' accounts are linked, you then need to link your tickets. While the process is fairly straightforward, we have found it is easier to use the app since you can actually scan your ticket number rather than having to key it in manually. (We recommend this process if you have older, non-RFID tickets.) For those of you who are close to your FastPass+ booking window, once your order has been processed, you can contact our customer service to obtain your ticket number to link your tickets in My Disney Experience.

Once your tickets are linked, you will be walked through the process of making FastPass+ reservations. You will then be presented with a selection of one-hour windows for available attractions and entertainment for your selected date and park. Once you've made your selections, you can then further modify times for those selected attractions. You can also swap or cancel those selections.

Can I still make advance FastPass+ reservations if I plan to purchase a MagicBand later?

Yes. If you decide to purchase a MagicBand later, you can still make FastPass+ reservations in advance and those selections will be stored with your My Disney Experience profile and linked with your ticket and MagicBand. Your tickets will continue to function even if you use a MagicBand.

How many reservations can I make?

Guests can make three advance reservations for rides and experiences per day via the My Disney Experience website, the app or the in-park kiosks. Those three reservations must be made for use in one park only. Note that at Epcot and Disney's Hollywood Studios a tiered structure is in place for the most in-demand attractions. Guests can make only one selection from the Tier 1 attractions and entertainment and two selections from the Tier 2 list at those parks.

How do I use FastPass+ in the park?

Fastpass+ Kiosk Magic Kingdom

When you're ready to use your FastPass+ reservation in the park, head to the attraction or entertainment experience during your allotted time. You will look for the FastPass+ queue at the attraction, and touch your ticket or MagicBand to the Mickey RFID reader for entry.

Just three reservations per day?

FastPass+ tips - kiosk

You can obtain an additional FastPass+ entitlement via the park kiosks once you have used your first three (or the reservation time for all three selections has passed). This can be at any park, and it can be any attraction (even if you've already booked FastPasses for Tier 1 attractions at Disney's Hollywood Studios and Epcot). Once you have used that FastPass+ selection or the window has passed, you are free to make another selection via the in-park kiosk. And so on and so on.

Once you've made an additional FastPass+ reservation from the kiosk, you can modify that reservation, including changing the time or replacing the attraction with something else, via the app. Not everyone in the party must be present to add the FP+ selection, but the person making the reservation does need all of the tickets or MagicBands at the kiosk in order to load the selection onto the guests' media. If you are park hopping, you can only book Fastpass+ selections at the kiosk for the park you are currently in. So, if you are at Disney's Hollywood Studios and have used all three of your FP+ allotments, and are now hopping over to Magic Kingdom and want an additional selection, you must go to a kiosk at Magic Kingdom. Your reservation cannot be made at Disney's Hollywood Studios for a different park.

What if I am late/need to modify my reservations?

If you are late by a few minutes on your slotted time for an attraction, you should still be allowed to enter the attraction. If you are going to be more than a few minutes late, you should re-book the experience for a later time, although the cast member at the FastPass+ queue has the discretion to let you in. If you no-show for an attraction, it counts against your daily allotment of FastPasses. You can modify reservations using the website, app or in-park kiosks.

Want to learn more about FastPass+?

We've written extensively about FastPass+. Here are some of the most relevant posts.

Disney World Touring Plans and FastPass+ Priority Attractions by Park

Disney World FastPass+ Attractions & Entertainment Options by Park

Still have questions about FastPass+ and MyMagic+? We're here to help! Share your questions or let us know your experiences using FastPass+.  

Hoppy Planning!

Leap

 

Comments
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Tracey Mar 27, 2015 at 8:26 a.m.

My son is going to Disney next week with his high school senior class. He does not have a smart phone what is the best way for him to make the best use of the wristband? Should he just hit a kiosk as soon as get gets in the gates? Can a friend link his band to their phone as well as their own? Can he text me the night before and I can enter it on the app? I'm the only one in my family with a smart phone.

Reply
FrogBlog Mar 27, 2015 at 7:07 a.m.

Hi Tracey,

You could create an account for him now and go ahead and make FastPass+ reservations for him now. Is he staying on-site? If so, his MagicBand should already be linked to his account. If not, he could purchase one and have it linked or just use his physical tickets. And, yes, he can connect with a friend who has a MagicBand, and that person could manage his account.

Keep hopping!

Leap

Reply
Cyndi Mar 21, 2015 at 3:08 p.m.

Our family is going in June and staying on site and we all have old non expiring tickets that we had linked to our MDE account. The issue is we all have a different amount of days left. We are a family of five and have days left ranging from 7 days to 3 days. Will we only be able to make fastpass reservations for the amount of days we have left on each ticket or can we make fastpass ressies for as many days as our trip?

Reply
FrogBlog Mar 23, 2015 at 7:57 a.m.

Hi Cyndi,

Sounds like fun! You can make up to seven days worth of FastPass+ reservations.

Leap

Reply
Mark Mar 21, 2015 at 2:26 p.m.

Can you use the My Disney Experience app to get extra FP+ after you have used your initial 3, or do you have to use the kiosks? Seems like using the app would be easier, but I have read there are some problems with that. Going in June.

Reply
FrogBlog Mar 23, 2015 at 7:58 a.m.

Hi Mark,

The app would be easier, but as of now, you must use the kiosk.

Keep hopping!

Leap

Reply
Erick Peters Mar 24, 2015 at 10:48 p.m.

So the app now has a small FP+ icon below the wait times for today. Is that just because I didn't use three already today and if I had booked three already, this icon wouldn't be visible to me? Almost looks like you can rebook from the app for FP+ 4+. Thanks.

Reply
FrogBlog Mar 25, 2015 at 10:37 a.m.

Hi Erick,

It appears to me that the FP+ logo is simply to let you know that FP+ is available for this attraction.

Leap

Reply
Melissa Mar 17, 2015 at 12:29 a.m.

I'm traveling with three children and two adults. One child is 2, and won't have a ticket. We would like to take advantage of Ride Swap, but I'm wondering how that works with a Fast Pass. For example, if just Husband and Son A have a Fast Pass for Space Mountain at 10am, can all five of us enter the ride and ride swap so I can take Son B while husband holds the toddler with Son A? Or do all of us need to have the Fast Pass for the same time in order to ride swap?

I hope that makes sense. Thanks!

Reply
FrogBlog Mar 17, 2015 at 8:15 a.m.

Hi Melissa,

Husband and Son A (first ride group) would use their FastPass+ and let the cast member know that you will be doing child swap. He or she will issue a child swap pass that would be good for the rest of your party. This is a good way to get a little more mileage out of FastPass+ :)

Keep hopping!

Leap

Reply
Sandra Mar 16, 2015 at 11:25 a.m.

Question: have been hearing that some guests are purchasing 2 sets of tickets & 2 Magic Bands for each party member for each day of their trip. This then allows them to advance reserve 6 FP selections per person per day instead of 3 which is the case when only 1 set of tickets is purchased. It sounds like it would work - what is your take on this plan?

Reply
FrogBlog Mar 16, 2015 at 8:44 a.m.

Sandra,

Sounds expensive and a little bit confusing. We prefer to get to the parks early and ride as much as we can when the parks are least crowded and save FP+ until the afternoon and evening.

Keep hopping!

Leap

Reply
Claire Mar 13, 2015 at 6:50 p.m.

Hi

we haven't decided which days we are going to Disney and which days we will be doing other things. Can I just book Disney fastpasses for each day of our stay or will we be penalised if we don't use our reservations??

Reply
FrogBlog Mar 16, 2015 at 8:51 a.m.

Hi Claire,

Yes, you can book FastPasses for days that you may not end up going to the park without penalty. Just know that the limit is 7 days.

Keep hopping,

Leap

Reply
Angel Mar 9, 2015 at 1:51 p.m.

we are traveling to disney in june...(my mom and two daughters). we plan to stay at disney. however, a cousin will meet up with us to go in the parks..but will not be staying with us. we are purchasing all of our tickets in advance. am i able to get fast passes in advance for all five of us, or will the cousin be left out since she won't be staying at our hotel? can i still link her to my account since i will have her ticket info?

Reply
FrogBlog Mar 9, 2015 at 2:23 p.m.

Hi Angel,

You would not be able to book FastPasses as far in advance for your cousin, since she is not staying on-site. You can link accounts, though. I would try copying over your selections to hers.

Keep hopping!

Leap

Reply
Kimberly Zuniga Mar 7, 2015 at 9:10 p.m.

Is it possible to transfer your FastPass into the MagicBand? And if so how?

Reply
FrogBlog Mar 9, 2015 at 2:38 p.m.

Hi Kimberly,

You do not need to transfer your FastPasses. They are available both with your tickets and any active MagicBands.

Best,

Leap

Reply
lucy Mar 7, 2015 at 10:01 a.m.

I may be being stupid (!) but I fee like I've read everything there is to read about FastPass+ without actually being able to find out what it means in practise - when you arrive at the ride at your allotted hour, do you jump to the front of the queue? Or could you still be queueing for an hour? If you're allotted time is 9.15-10.15 and you arrive at 10.10, will you have your ride by 10.15?? (I expect not!). Would love to find this out! Thanks

Reply
FrogBlog Mar 9, 2015 at 2:44 p.m.

Hi Lucy,

You actually enter a separate FastPass+ queue that is a shortcut to the attraction. At some point the FastPass+ and standby queues merge,so you will have some wait time, just not very long. It could be less than five minutes just depending on the attraction.

Keep hopping!

Leap

Reply
Chloe Mar 6, 2015 at 3:15 p.m.

We are staying off site in May. I've heard we get tickets and not magic bands. Can I still purchase magic bands online and link them to my Disney experience and use the magic bands to enter rides?

Reply
FrogBlog Mar 6, 2015 at 10:01 a.m.

Hi Chloe,

Yes, you can.

Keep hopping!

Leap

Reply
Heidi Mar 6, 2015 at 3:40 a.m.

can you transfer previous tickets that are on one band to a new band with new tickets?

Reply
FrogBlog Mar 16, 2015 at 7:15 a.m.

Hi,

Yes, you can. Unless you make a band inactive, you should be able to use the bands interchangeably.

Keep hopping!

Leap

Reply
Heidi Mar 6, 2015 at 3:02 a.m.

Hi!

I recently went to Disney in Jan and had a 4 day military ticket put on my magic band. During the trip we only used 2 out of the 4 days. These tickets don't expire until the beginning of October. I recently booked a trip for August and plan to use my remaining 2 days. Is there a website or phone number I can call to make sure my 2 days are still on my magic band?

Reply
FrogBlog Mar 16, 2015 at 7:14 a.m.

Hi Heidi,

I am not familiar with the military tickets, so I would definitely call Disney to verify, but you should be able to see them in My Disney Experience under My Reservations and Tickets.

Keep hopping!

Leap

Reply
Chloe Mar 5, 2015 at 8:15 p.m.

My family of four will be staying off site for our disney word experience in May. I understand we dont get magic bands. They seem to be easier to have than carrying cards. If i purchase magic bands online ahead of time, can i link our tickets to the magic bands before we even leave for the vacation? But both will still work right?

Reply
FrogBlog Mar 16, 2015 at 7:07 a.m.

Hi Chloe,

Yes, both will still work!

Keep hopping!

Leap

Reply
Wynne Mar 5, 2015 at 3:20 p.m.

Can we link our credit card to our MagicBand even though we're not staying at a Disney resort? We already purchased our tickets and are debating the MagicBand.....

Reply
FrogBlog Mar 5, 2015 at 9:38 a.m.

Hi Wynne,

No, unfortunately, you cannot link your MagicBand unless you are staying at Disney World hotel.

Keep hopping!

Leap

Reply
Annette Mar 5, 2015 at 7:59 a.m.

Hiya. We are going to Disney in 30 days time. Just booked fast passes for my first day but can't make any for other days. Do I have to book them each day over the next two weeks but thought I read once it is 30 days before you can book whole trip? Thanks.

Reply
FrogBlog Mar 5, 2015 at 9:48 a.m.

Hi Annette,

If you are staying off-site, you have to book them one day at a time 30 days in advance.

Keep hopping!

Leap

Reply
Lara Mar 4, 2015 at 4:15 p.m.

Hi! We are staying at a Disney resort. When we purchased our park admission tickets, we received cards in the mail. Can we change that so that our park admission and everything is linked to our Magic Bands? We have Magic Bands linked to our my disney experience account, but cannot tell if we will need both the magic bands and park admission tickets. We'd prefer to just have everything on the magic bands. How do we do this? Thanks!

Reply
FrogBlog Mar 4, 2015 at 2:47 p.m.

Hi Lara,

You can use the tickets/MagicBands interchangeably. Both will be active. Hope this helps!

Leap

Reply
Emma Mar 3, 2015 at 2:41 a.m.

Hi we are travelling from Australia and are wanting to know if we get our disney world tickets now, how do we get a magic band. Thanks

Reply
FrogBlog Mar 4, 2015 at 10:02 a.m.

Hi Emma,

If you are staying at a Disney World hotel, your MagicBand will be provided free to you (most likely at check-in since you are coming from Australia). If you are staying off-site, you can purchase the MagicBands in the parks or online from the Disney Store.

Keep hopping!

Leap

Reply
Matt Mar 1, 2015 at 9:58 a.m.

Hi. We're visiting WDW in July, and so will be picking up our Magic Bands at our resort. If we buy ourselves character MB's in the parks can we use those alongside our free ones? Your blog is awesome btw!

Reply
FrogBlog Mar 2, 2015 at 11:25 a.m.

Hi Matt,

Yes, your MagicBands can be used interchangeably. Thanks so much for the kind words! We're in the business of making hoppy vacations :)

Leap

Reply
Lauren Lindberg Feb 28, 2015 at 6:25 p.m.

I purchased physical tickets from UT can I call you guys to get the ticket numbers to link fast pass before my tickets arrive?

Reply
FrogBlog Mar 2, 2015 at 11:34 a.m.

Hi Lauren,

Yes, you can do that or email us at info@undercovertourist.com with your order number.

Keep hopping!

Leap

Reply
Lynne Feb 28, 2015 at 2:07 p.m.

If I make on property room only reservations, make my fast past plus reservations at the 60 day mark, and then have to cancel my on property room reservation, will I be able to keep the reservation or will they automatically cancel and I'll have to make them again at 30 days?

Reply
FrogBlog Mar 6, 2015 at 12:54 p.m.

Hi Lynne,

This is a good question! Has anyone else had experience with this?

LEap

Reply
Sue Feb 24, 2015 at 10:15 p.m.

my sister is staying at SSR for 8 days, I will be meeting up with her for the last four days were I will be staying offsite,we want to link our tickets up so we can fast pass on the same rides, are we able to do this, I have purchased my tickets from UT?

Reply
FrogBlog Mar 2, 2015 at 8:22 a.m.

Hi Sue,

Since you're staying off-site, you won't be able to make reservations as early as your sister. But once your 30 day window opens, your sister could copy her selections to you and your party (provided you are both connected in MDE), and the system would try to get your selections as close together as possible.

Please report back to us and let us know what you get!

Leap

Reply
Merry Feb 21, 2015 at 4:56 a.m.

Do you know whether fastpass reservations are transferrable from one ticket to another? For example: if I buy a 3rd party vendor ticket (8-day park hopper), link it to my magic band via the Disney app and make fastpass reservations, but have to change the length of my trip and thus want to use a different ticket (4-day park hopper), will I be able to transfer existing fastpass reservations to the new ticket?

Reply
FrogBlog Feb 23, 2015 at 8:35 a.m.

Hi Merry,

Yes, you can do this. Your FastPass+ reservations are safe. The only potential problem is that once you add your tickets in My Disney Experience is that you cannot change the order in which the ticket is used unless you contact Disney directly by phone or before you enter the park at guest relations. So if you added your 8-day Park Hopper and then added a 4-Day Park Hopper, if you went to the gate with your MagicBand, the ticket entered first would be the one used first.

Keep hopping!

Leap

Reply
Lauren Feb 15, 2015 at 4:53 a.m.

I'll be staying at SOG but want to get Magic Bands for my kids and parents. Where would the best place to purchase them if we wanted to ahead of time? Are they sold in the airport, disney store, polynesian, TTC?

Reply
FrogBlog Feb 16, 2015 at 10:12 a.m.

Hi Lauren,

You can purchase them online from the Disney Store.

Keep hopping!

Leap

Reply
Gabe Feb 3, 2015 at 8:29 p.m.

Hi,

as clarification to my earlier comment, my first set of magicbands currently covers the 5th or free day, Since I now have an extra set of Magicbands for the 5th day (thanks to my 4th night at Pop) (but no tickets linked to them) can I book an additional set of FP+ reservations for my group for the last day, this giving us 6 instead of 3 prebooked rides? thanks!

Reply
FrogBlog Feb 5, 2015 at 10:14 a.m.

Hi Gabe,

The number of MagicBands or onsite reservations does not change the number of FastPass+ reservations you can book in advance. The limit is three per day from one park. Once you are actually in the park, you can obtain an extra FastPass after you have used your first three (or they have expired) from an in-park FastPass+ kiosk.

Keep hopping!

Leap

Reply
Gabe Feb 3, 2015 at 7:40 p.m.

HI,

I have a resort reservation at art of animation for april for 3 nights, taking advantage of the free extra day offer. For the 4th night, we are staying at Pop as Animation wasn't available on the 4th night for the promo hotel rates. I have a set of Magic Bands for each resort. I don't have tickets for the last day (day 5), because those are covered by the extra day I got when booking the promo (I booked 4 days so got the 5th day free).

My question- I know I can book my FP+ at midnight tonight for the first stay, but is there a way to utilize the second set of magicbands for the last night to make an additional set of FP+ reservations for the last day even though I don't have any tickets linked to them?

Reply
FrogBlog Feb 5, 2015 at 10:21 a.m.

Hi Gabe,

You can make additional FP+ reservations during your stay, but you would need, of course, valid park admission to use them. Whether you have a MagicBand or not, or even the number you have, does not matter. Hope this helps!

Leap

Reply
Chris Feb 3, 2015 at 6:19 p.m.

We purchased tickets for June and linked them to our account. To see how the fastpass plus system worked we linked them to our account and booked fastpasses for tomorrow. We cancelled them immediately just to see how it worked. Will this impact how many days we can book in the future or impact our tickets in any way?

Reply
FrogBlog Feb 5, 2015 at 10:22 a.m.

Hi Chris,

Nope. This is a great way to see how the system works!

Keep hopping!

Leap

Reply
peyton Feb 2, 2015 at 7:10 p.m.

Are the magic bands worth getting? And you can use them on other trips right?

Reply
FrogBlog Feb 3, 2015 at 6:48 a.m.

Hi Peyton,

Yes, you can use them on other trips. I think they are worth the convenience, since they are used for park admission, FastPass+ entrances and Photopass photographers. They are sometimes tricky to use because they require the Mickey head to line up perfectly with the RFID reader, but overall, it is easier than always having to reach for tickets.

Keep hopping!

Leap

Reply
Sophie Jan 31, 2015 at 3:22 a.m.

I'm staying off site. If my 30th day before going is saturday, at what time I can reserve my fastpass+ ? Is it at 00:01 AM ?? I'm asking this because I saw that some attraction have already given all the fastpass for the day. So I understand, that it is really popular. Does it mean that I will never be able to have a fastpass for them.

Reply
FrogBlog Feb 2, 2015 at 7:43 a.m.

Hi Sophie,

The window opens at midnight eastern. Since you are staying offsite, the resort guests have had a full month ahead of you for making reservations. So during the busiest times of year, some attractions' Fastpasses will run out quickly. I would suggest you keep trying each day for cancellations. Also, if there is a specific attraction you really want, like Anna and Elsa, I would search for just yourself (not your entire party). If you get a reservation for yourself, you would then "copy your selections" to your other party members. This option is only available on the app, so if you are able to get a reservation yourself, you would need to go to the app. Select FastPass+ > Modify My Existing FastPass+ Selections and then "Copy existing FastPass+ selections from one Party Member to another." That is often a "backdoor" way to get difficult reservations, but you might have to still keep trying to get it.

Let us know if you have luck!

Leap

Reply
Sam Jan 30, 2015 at 12:54 a.m.

I am trying to see photos taken by the Disney Photographers down in Magic Kingdom, but it says I need to include my room reservation, which is unknown since it was a school trip. Is there any way around this so I can see the photos?

Reply
FrogBlog Feb 2, 2015 at 7:46 a.m.

Hi Sam,

If you have logged into your My Disney Experience account, you should be able to see the images that were scanned with your MagicBand. Your best bet would be to reach out to Disney directly on help with Photopass.

Keep hopping!

Leap

Reply
Sharon Jan 22, 2015 at 12:51 a.m.

My daughter is staying at Port Orleans Riverside and we are staying off property. We currently have a dining reservations and other plans linked. Once we link our park tickets will she be able to make FastpassPlus reservations 60 days in advance for all of us or will I need to go back and link ours at the 30 day time frame? Thank you for your response.

Reply
FrogBlog Feb 2, 2015 at 8:09 a.m.

Hi Sharon,

She should not be able to make FastPass+ reservations for you at 60 days out, but it wouldn't hurt to try ;)

Keep hopping!

Leap

Reply
Stephanie Jan 21, 2015 at 7:57 p.m.

I purchased tickets from UT a few weeks back and have already made my FP selections. Just found out you can purchase MagicBands at DisneyStore.com and received them today. I have linked one to one ticket that was purchased, is there more I have to do? Want to insure it's really 'linked' and my FP selections aren't lost in the transfer.

Help! Thanks so much - you guys are great!

Reply
FrogBlog Jan 22, 2015 at 3:05 p.m.

Hi Stephanie,

You did it correctly, and you should be good to go! We always bring our tickets with us even when we have the bands, but we've never had a problem.

Keep hoppin!

Leap

Reply
Lora Jan 15, 2015 at 5:49 p.m.

In the past, we have never had to have a fastpass for shows like Fanstasmic, Beauty & the Beast and Illuminations. Am I reading you now need a fastpass for these? Can't we just find a good viewing spot for Illuminations like we have always done?

Reply
FrogBlog Jan 16, 2015 at 7:06 a.m.

Hi Lora,

Yes, you can still find a spot, and no, you don't need a FastPass for it. But you do have the option now to get reserved seating for them.

Best,

Leap

Reply
Laura Jan 15, 2015 at 5:43 p.m.

I am staying off property. I purchased tickets though UT and bought Magic Bands in advance. Can I link a credit card to my bands for shopping/food purchases?

Reply
FrogBlog Jan 16, 2015 at 7:06 a.m.

Hi Laura,

You can only link your credit card to your MagicBand if you are staying at a Disney World resort.

Best,

Leap

Reply
Michelle Wilkie Jan 15, 2015 at 12:48 p.m.

I'm a DVC member and I booked our accommodation through them. I bought our tickets separately and then I've added them all to My Disney Experience. We are British and therefore won't get our Magic Bands till we arrive onsite. I've tried to see the time window we get and it only says 30 days, if we are staying at Old Key West surely we should have the 60. Am I not linking something that I should?

Reply
FrogBlog Jan 16, 2015 at 7:12 a.m.

Hi Michelle,

I would go under My Reservations and Tickets, then under Disney Hotel Reservations look to see if your resort reservation is there. If it is not, add it by clicking Link Resort Reservation. My guess is that is the reason you are having trouble.

Old Key West is so fun and relaxing. Great choice!

Leap

Reply
Turner Jan 14, 2015 at 4:25 a.m.

If I purchase tickets through a third party vendor such as UT, but then book a resort room through Disney, will Disney still send a Magic Band for my party that we can link with our tickets from UT?

PS - Love the blog!

Reply
FrogBlog Jan 14, 2015 at 6:18 a.m.

Thank you, thank you, Turner!

So long as you book a Disney World hotel, you will receive a MagicBand. Just remember, you book your FastPasses as soon as you have your tickets!

Best,

Leap

Reply
Jenny Jan 9, 2015 at 2:03 p.m.

We are staying off property. Can i purchase the Magicbands from Disneystore.com and UT tickets in advance and link them myself on My Disney Experience before we leave?

Reply
FrogBlog Jan 10, 2015 at 11:06 a.m.

Hi Jenny,

Yes, you can.

Best,

Leap

Reply
pamela Dec 28, 2014 at 3:16 p.m.

we are staying only one day on property & the rest of our time with family. It is unlikely that our one day on property will be the same day as our trip to the Magic Kingdom. Will our MagicBands still be able to be linked to our tickets & available for purchases in the park even after our "on property" stay is over?

Reply
FrogBlog Dec 29, 2014 at 9:42 a.m.

Hi Pamela,

Your band will continue to work provided you have linked your tickets in My Disney Experience. You will only able to use the MagicBand for purchases during your stay at the resort.

Best,

Leap

Reply
Taina Dec 17, 2014 at 4:58 p.m.

Do you sell the magicbands on this site?

Reply
FrogBlog Dec 17, 2014 at 3:18 p.m.

Hi,

We do not currently sell MagicBands, but you purchase them separately and then link tickets purchased through us to them via the My Disney Experience website.

Best,

Leap

Reply
erin Dec 16, 2014 at 9:04 p.m.

hello! i was wondering if i can order my magicband and then buy my disney world tickets afterwords?

Reply
FrogBlog Dec 17, 2014 at 9:14 a.m.

Hi Erin,

Yes, you can purchase MagicBands and then purchase tickets later. We just recommend you purchase tickets far enough in advance so that you can make FastPass+ reservations before your booking window begins, either 60 days or 30 days in advance depending on whether you are staying onsite.

Best,

Leap

Reply
Claudia Dec 8, 2014 at 2:14 p.m.

Hello

I will be picking my tickets one day before visiting Disney parks. Is it possible to book my fastpasses before that?

Thanks

Reply
FrogBlog Dec 11, 2014 at 2:42 p.m.

Hi Claudia,

Yes, once your order has been processed, we can provide you with the ticket numbers. You will just need to call us at 1-800-846-1302 or email info@undercovertourist.com.

Best,

Leap

Reply
Stephan Dec 3, 2014 at 7:47 p.m.

Hi,

I am doing research for my master thesis “Increased customer convenience in theme parks through RFID”.

Therefore, I am doing a short survey (5-10 min) about Disney’s MyMagic+ system (MagicBand) and its perception in the parks. Everyone (also cast member) who experienced Disney’s system is more than welcome to participate. I’m very curious about your thoughts.

http://h2370926.stratoserver.net/limesurvey/Index.php?r=survey/index/sid/674295/newtest/Y/lang/en

Thank you, I appreciate your help!

Stephan

Master student

University of Applied Sciences Stralsund, Germany

Reply
Wendy Sep 23, 2014 at 11:51 p.m.

We want to use FastPass a few days ahead of time, but the weather is looking iffy. We do have a "rest day" built into our trip (in case of rain) - will using FastPass "use up" one of our Disney ticket days if we decide it's too rainy and stay home that day? Can we cancel them online too?

Reply
FrogBlog Sep 26, 2014 at 10:08 a.m.

Hi Wendy,

If you don't end up entering the park for that day, your FastPasses are just canceled, and there is no penalty.

Best,

Leap

Reply
David Williams Jul 17, 2014 at 10:03 p.m.

im an 70yr old age pensioner, and have a walking problem, im bring my 14yr old Granddaughter and would like to know if there is any help for disabled people

Reply
FrogBlog Jul 21, 2014 at 12:26 p.m.

Hi David,

You can rent an ECV or wheelchair to use during your visit. More information is available here at this link: https://disneyworld.disney.go.com/guest-services/ecv-rentals/

Note that if you rent from Disney, you cannot make reservations, and ECVs are available first come, first served in each of the parks. If you scroll down to the end of that link, you will see a list of providers who offer ECV rentals for the length of your stay.

Hope this helps!

Leap

Reply
Lee Jun 23, 2014 at 7:57 p.m.

Do I have to book fast pass 30 days in advance? Can I do it like the day before I go to the parks? I have a big group of 8 so so I am wondering how much does it cost to have the fast past? I won't get my tickets till I get to florida. I am staying at a rental condo home not at wdw resorts.

Reply
FrogBlog Jul 14, 2014 at 2:46 p.m.

Hi Lee,

You can book your FastPass+ reservations the day before you enter the park or even the day of. FastPass+ is free and included with all tickets.

Best,

Leap

Reply
Wendy May 26, 2014 at 10:45 a.m.

Thanks very much. Really looking forward to our October visit.

Reply
Lori May 24, 2014 at 8:32 p.m.

We have MYW tickets through UT, not the park hopper option. If we choose fastpasss in advance and then choose a different park that day, will that be a problem? Does making the fastpass reservations lock us into that particular park because of our decision?

Reply
FrogBlog May 27, 2014 at 12:22 p.m.

Hi Lori,

No, you have the flexibility to change your park and FastPass+ selections.

Best,

Leap

Reply
Wendy May 22, 2014 at 10:29 p.m.

I have a very slim wrist for an adult eg if I wear a bracelet its usually child's size. How adjustable are the bands?

Reply
FrogBlog May 23, 2014 at 1:01 p.m.

Hi Wendy,

The bracelets are adjustable, and each one can be worn in a child's size if need be.

Best,

Leap

Reply
Karen May 17, 2014 at 9:53 p.m.

Honestly, looking through all these new changes, it makes more sense to just high-tail it over to the rides you want to do, and just do them. Everyone else will be monkeying around with these new fastpasses, it will actually work to our advantage (those not willing/able to be able to predict 30/60 days in advance what the weather will be and what park will be best that day). My BIL just came back from a short stay (4 days) and said his family did more than the family they were traveling with, who made advanced reservations for certain attractions and then had to wait as kiosks that were more than 10 people deep to make changes or add attractions. My family goes every year, usually during the busiest seasons, always used and loved traditional fast passes, but we are going off the grid this year and I believe we will see more than the new fast pass holders will.

Reply
Anthony May 16, 2014 at 5:08 p.m.

My daughter and I both have two tickets from different trips to Walt Disney World. I have two Park Passes and she does as well. Each has one day of park hopping on each pass. Can we link both tickets to one bracelet for each of us? Before we order additional passes I would like to use these four tickets that have a day each left on them.

Thank You,

Anthony

Reply
FrogBlog May 19, 2014 at 1:11 p.m.

Hi Anthony,

Yes, you should be able to link both sets of tickets to MagicBands. You need to link those tickets in My Disney Experience. If you are staying at a Disney resort, you will receive the bands in advance. If not, you will have to purchase them in the park.

Best,

Leap

Reply
Susan May 15, 2014 at 5:41 p.m.

Are tickets bought through Undercover tourist able to be added to the wristbands to use as entrance into the parks or must the tickets themselves be used? i will be staying at a Disney hotel so i know I will get the wristbands but i have always bought my tickets from Undercover Tourist and am wondering how they will work with these new wristbands. (I know in the past, my room key and ticket were separate because I purchased my tickets off property. Same thing? Any way to sync them?)

Thanks,

Sue

Reply
FrogBlog May 15, 2014 at 6:45 p.m.

Hi Susan,

As long as you link your tickets in My Disney Experience, you will be able to use the wristbands for park entry.

Best,

Leap

Reply
Kristi May 13, 2014 at 9:50 a.m.

I purchased tickets through UT for our trip in August. We are staying at Wilderness Lodge. I have our reservations linked in mydisneyexperience, and was able to link our tickets too. The website, however, is telling me I can only make fastpass reservations 30 days in advance, not 60. How can I fix this?

Reply
Willow Jan 7, 2015 at 4:24 a.m.

When you reach your 60 day window the full 60 days will show. The system is recognizing that you can use your tickets any time you want, not just during your reservation, and is giving you the opportunity to book FP+.

Reply
FrogBlog May 13, 2014 at 12:06 p.m.

Hi Kristi,

I would contact Disney directly to see if they can fix the issue for you.

Best,

Leap

Reply
Kim May 6, 2014 at 3:27 p.m.

If i have old no expiration paper tickets with days left on them (waterparks and parks), can they be transferred to a non-expiring RFID bracelet?

Reply
FrogBlog May 7, 2014 at 11:44 a.m.

Hi Kim,

Yes, you can transfer your tickets to a MagicBand.

Leap

Reply
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