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Disney Genie Is Now at Your Service at Walt Disney World!

by Leap on January 2, 2022 90 Orlando

Inside This Post Inside This Post

Summary

Disney Genie is out of the bottle, and your wish is our command when it comes to covering all of the magical details! Disney Genie debuted Oct. 19 at Walt Disney World, and we frogs hopped right on it and tested it out! We're breaking down Disney Genie at Disney World, with all of the deets on Disney Genie, Genie+ and individual Lightning Lane selections for the Most Magical Place on Earth. (Psst ... you can save some green on Disney World Genie+ tickets through Undercover Tourist!)

Walt Disney World Genie

Just like Aladdin was granted three wishes, there are three major parts to Disney Genie:

  1. The free Genie planning tool
  2. The optional paid Genie+ service to make ride reservations for the majority of popular attractions at the theme parks
  3. The individual Lightning Lane selections for high-demand rides not included in Genie+ for an additional cost per ride

We tried out Genie+ and individual Lightning Lane selections at Magic Kingdom and even hopped over to Animal Kingdom. With Genie+, we rode four major attractions within the first two hours of our day. We purchased individual Lightning Lane access for Seven Dwarfs Mine Train and rode early in the morning (only waiting for two minutes while standby was a 60-minute wait!). We'll go through the process and our tips and tricks below.

Disney Genie is also available at Disneyland, as of Dec. 8, 2021 (we've got a whole guide just for Genie on the West Coast!). And keep hopping back — we'll continue to update as we learn more and strengthen our tips and strategies!

When Does Disney Genie Launch?

Our Magical Guide to Disney Genie Service - Genie in the Disneyland App

Big news! Disney Genie is available at Disney World, as of Oct. 19, 2021!

What Exactly Is Disney Genie?

Disney Genie is a new, FREE tool in the My Disney Experience app at Disney World. You can use this new technology to guide you through the theme parks with tips to help you reduce time in lines, discover Disney magic and take the guesswork out of planning your day.

Disney Genie – Personalized Interests on the AppGenie includes a personalized itinerary and recommendations feature that will map out your entire day. Just let Disney Genie know what you want to do under the "My Day" tab by selecting attractions, entertainment, dining and enchanting extras (such as building a lightsaber). You can personalize your day even more by selecting general interests you may have. Change your mind? Genie can handle that and readjust your itinerary to include what interests you while you are on the go. You can view your favorites and suggestions in one place on the "Tip Board" tab. You can also request to see height requirements and accessibility when planning out your day.

Disney Genie allows for flexibility. If you like to be spontaneous and go with the flow, Disney Genie will update your itinerary as you go. It displays current and projected ride wait times and helps you pick the best time to ride (kind of like what your favorite frogs have been doing for years to help readers maximize time and follow proven park plans based on our extensive experience in the parks). You'll be able to join a virtual queue, mobile order food, join a restaurant walk-up list and make reservations for dining and rides through Genie, just like you already do through the park apps, but all in one spot. If you do not like a suggestion, you can do a Swaperoo to swap recommendations. You can also remove specific attractions from your planning so they will not show up for the rest of the day. If you have questions, ask the virtual assistant for help. You ain't never had a friend like Genie!

You can start planning your trip ahead of time with Disney Genie, but you'll need to purchase tickets and link them to the My Disney Experience app first. Once you make your theme park reservations, you can start selecting your interests for each day of your visit. We recommend playing around with it at home before your trip so you can get comfortable with it. Remember, the free Genie tool is all suggestions and not set reservations, so you can follow the tip board perfectly or use it sparingly.

Disability Access Service (DAS) Changes

If you have someone in your party with disabilities that make it difficult to wait in a standard queue, the Disability Access Service (DAS) can be a trip-saver. Waiting in line to set it up and getting return times can be cumbersome when dealing with special needs. Genie is able to smooth out the process for you.

Eligible guests as of Nov. 1, 2021 can now pre-register for DAS Advance via live video chat (there is a chat button on the page) between 7 a.m. and 11 p.m. Eastern. Guests can pre-register up to 30 days in advance of a park visit but no less than two days before arrival. The DAS participants may book up to two one-hour return windows for select experiences. Once in the park, DAS users may select attractions directly in the app. These options will be available in addition to the existing, in-person DAS program. The individual Lightning Lane selections, such as Star Wars: Rise of the Resistance, are not available for pre-booking through the DAS Advance system, but you can still get a return time in person on the day of your visit. Visit Disney's Services for Guests with Disabilities pages at DisneyWorld.com for more details. Guests with concerns regarding these changes and previously purchased tickets may contact (407) 939-4357 to discuss the options. And be sure to check out our Disney World's Disability Access Service post for more details on the program.

The Power of Genie+

Disney Genie – Lightning Lane entrance at Splash Mountain

For a daily cost, Genie+ allows guests to select attractions and bypass the standby line, utilizing the Lightning Lane entrances. It's time to update our lingo — the FastPass+ entrances have been rebranded! Selections are made one at a time for that day.

So how does Genie+ compare to FastPass+ at Disney World? The overall system is very similar to the old format, just with a cost factor now. Perhaps Disneyland visitors who used paid MaxPass will be less shocked than Disney World visitors who only knew free versions of FastPass+. (MaxPass was toadally worth it, BTW.) For Disney World, guests also bid farewell to deciding what ride they want to go on 30 to 60 days in advance. Guests familiar with either FastPass+ or MaxPass will find some similarities with Genie+.

Of course, these services differ slightly based on the resort you visit. Let's take a look at Genie+ at Disney World (and you can find more info in our Disneyland Genie guide).

Genie+ at Disney World at a Glance

  • Costs $15 per ticket, per day.
  • Grants faster access to 46 attractions using the Lightning Lane entrance.
  • Can make one reservation at a time throughout the day.
  • Once the initial selection is redeemed or the arrival window has passed, guests can make another selection up to park closing.
  • Does not include PhotoPass.
  • Has augmented reality photo lenses (we had fun turning ourselves into genies!).
  • Guests can make their initial Genie+ selection beginning at 7 a.m. on the day of their visit.
  • Selections can be made across theme parks for eligible park hoppers.
  • Standby lines remain free.
  • Virtual queues are free but have a paid option with individual Lightning Lane selections.
  • Audio experiences tailored to specific locations throughout the lands.

Magic Kingdom Genie+ Attractions:

  • Big Thunder Mountain Railroad
  • Buzz Lightyear Space Ranger Spin
  • Dumbo the Flying Elephant
  • Haunted Mansion
  • "it's a small world"
  • Jungle Cruise
  • Mad Tea Party
  • Magic Carpets of Aladdin
  • Mickey's PhilharMagic
  • Monsters Inc. Laugh Floor
  • Peter Pan's Flight
  • Pirates of the Caribbean
  • Splash Mountain
  • The Barnstormer
  • The Many Adventures of Winnie the Pooh
  • Tomorrowland Speedway
  • Under the Sea — Journey of the Little Mermaid

EPCOT Genie+ Attractions:

  • Disney and Pixar Short Film Festival
  • Journey into Imagination with Figment
  • Living With the Land
  • Mission Space (Green and Orange)
  • Soarin' Around the World
  • Spaceship Earth
  • Test Track
  • The Seas Nemo & Friends
  • Turtle Talk with Crush

Our Magical Guide to Disney Genie Service - Lightning Lane Entrance at Slinky Dog Dash

Hollywood Studios Genie+ Attractions:

  • Alien Swirling Saucers
  • Beauty and the Beast Live on Stage
  • Disney Jr. Play and Dance!
  • Frozen Sing-Along Celebration
  • Indiana Jones Epic Stunt Spectacular
  • Millennium Falcon: Smugglers Run
  • Muppet*Vision 3D
  • Rock 'n' Roller Coaster
  • Slinky Dog Dash
  • Star Tours — The Adventures Continue
  • Twilight Zone Tower of Terror
  • Toy Story Mania

Animal Kingdom Genie+ Attractions:

  • A Celebration of Festival of the Lion King
  • DINOSAUR
  • It's Tough to Be a Bug!
  • Kali River Rapids
  • Kilimanjaro Safaris
  • Na'vi River Journey
  • The Animation Experience
  • Feathered Friends in Flight

How Do I Get Genie+?

There are two ways to get Genie+.

  • Before Your Visit — You can purchase as an add-on to a ticket or vacation package. If you want to purchase in advance, buy a ticket with Genie+. Undercover Tourist is now selling multi-day tickets with Genie+ at Disney World! Ribbit!
  • Same Day of Your Visit — Existing ticket holders and annual passholders may purchase through the My Disney Experience app (we were able to purchase at midnight). This is also the route you would take if you only want to use Genie+ for certain days but not your entire trip, or as a last-minute decision.

How to Use Genie+

All of the Disney Genie services live within the My Disney Experience app for Disney World. Now the top of the home page for the My Disney Experience shows your plans. Tapping the "My Day" link in the top right corner takes you to the Disney Genie service homepage. Here, you can purchase Genie+ (if you have not done so already) and begin planning for your day. Remember, Genie+ selections can only be made starting at 7 a.m. for that day only. Each experience can only be used with Genie+ once per day, so once you ride an attraction with Genie+, you won't be able to book another Lightning Lane time (but standby is always an option if you want to go again!).

Disney Genie — Genie+ Selections at Magic KingdomIn the app, once you've chosen your day, you will select your party, which will automatically select anyone with a valid ticket and park pass reservation. You can edit your party members at this time, if need be. Then, you can choose which attraction you would like to use for your first Genie+ experience. The arrival windows will be for a one-hour period, so you can arrive whenever during that time.

Once your arrival window has started, you will scan into the attraction or show by tapping your MagicBand, Key to the World card or MagicMobile pass (which works within your smartphone's wallet — no need for a MagicBand!) to the Mickey touchpoints at the Lightning Lane entrance. Be prepared to tap again later in the queue. Once you have scanned into both touchpoints, you are free to book your next Genie+ selection. We tested it and found that the app would not change after the first touchpoint, but almost immediately let us book after the second touchpoint.

The arrival windows are fairly strict, so there is no reason to show up to the Lightning Lane way before your window starts. The system does let you tap in five minutes early with no issue, but nothing earlier. If running late, there is a five-minute grace period. There can sometimes be up to fifteen minutes late allowed, but that can be up to the specific attraction at that time. If you are worried that you will miss the window, we recommend trying to cancel and book a different time. We learned the hard way that if you miss your arrival window, the attraction is still used up for Genie+ access. So even though we never scanned into Buzz Lightyear's Space Ranger Spin, the system would not let us book it again. Had we canceled instead, we could have made another Buzz Lightyear selection later on.

Pay-Per-Ride Individual Lightning Lane Selections

A few high-demand rides are excluded from Genie+. For these, you can make a la carte reservations, kind of like FastPass+, but for a fee. You can purchase individual Lightning Lane pay-per-ride selections for a particular attraction once per day. You can pay to upgrade for up to two different rides per person, per day. You may purchase both of them at the same time (even if you're hopping to another park). These can sell out quickly for popular attractions such as Star Wars: Rise of the Resistance.

Our Magical Guide to Disney Genie Service - Star Wars: Rise of the Resistance

Individual attraction selections will be made on the same day of your visit and can be used across multiple theme parks, which is good news for those who love the park hopper option. You can book a maximum of two individual Lightning Lane attractions per person, per day, and you can't book the same attraction twice. This option is available to all guests with or without Genie+. You can purchase via the Disney Genie service in the My Disney Experience app at Disney World on the same day as your visit. Standby lines and free virtual queues remain as options for all individual Lightning Lane attractions. As of Jan. 10, 2022, Remy's Ratatouille Adventure will end its virtual queue and return to a standby line. There are no current attractions utilizing a virtual queue, but they may return for future new attractions.

Pricing for this option varies by date, attraction and park. For example, on Oct. 19, 2021, Remy's Ratatouille Adventure cost $9 per person, but say, on Oct. 23, it would cost $11 per person. On both of those days, Expedition Everest is $7 and Star Wars: Rise of the Resistance is $15. As of now, prices for individual selections will range between $7 to $15.

How early can you book? Guests of a Disney Resort hotel (and other select hotels such as Walt Disney World Swan and Dolphin Hotels and Shades of Green) at Disney World can make their first purchase starting at 7 a.m. on the day of their visit. All other guests may book once the park opens for the day. That means if you are park hopping but not a Disney World hotel guest and want to make a selection for your second park, you will have to wait until the other park opens to purchase. The good news is you don't have to be in the park to make the selection.

Unlike Genie+ selections (which are next available times only), you can pick individual selections for any timeframe that is available throughout the day. And we were toadally surprised to see you can overlap your Genie+ and individual attraction selections without any issue!

Pay-per-ride individual Lightning Lane selections at Magic Kingdom Park:

Pay-per-ride individual Lightning Lane selections at EPCOT:

Pay-per-ride individual Lightning Lane selections at Disney's Hollywood Studios:

Pay-per-ride individual Lightning Lane selections at Disney's Animal Kingdom:

The individual pay-to-skip-the-line options are subject to change, and it should be noted that this a la carte option and Genie+ offer different attractions. You can use both services together or separately.

Tips and Tricks for Disney Genie

Genie — Tip Board on Phone in front of Cinderella Castle

  • For Genie+, you can only choose the next available timeframe for a show or attraction. For purchased individual Lightning Lane selections, you can pick your arrival window for any time that is available throughout the day. If possible, we recommend booking your individual attraction for an early afternoon window when wait times are at their highest. This allows you to maximize the time saved so you can get more rides in!
  • When booking individual Lightning Lane selections, keep in mind that the person making the reservation will be the person paying and everyone in the party will be automatically linked. If your party consists of groups who would need to pay separately, you'll want to edit the members of your party. The only caveat is that you could potentially end up in different time windows for your ride reservations, especially if it's a particularly busy day and times are getting booked quickly. If you want to ensure that everybody rides at the same time, then book together and have individuals send money via Venmo (or some other money-sharing app) to the purchaser.
  • You can only make one Genie+ selection at a time, but you can have overlapping Genie+ selections. How? There is a two-hour window before you can make another selection. Because you can only choose the next available time window, the window can start as soon as five minutes later or hours away, depending on the ride and crowds. At noon, for instance, you might find that the next time window is at 7 p.m. To avoid being tethered to only one ride for seven hours, your ability to make Genie+ selections is "frozen" for two hours. So, at 2 p.m., you could make another Genie+ selection, despite not going on the 7 p.m. ride yet. At 4 p.m., you could make an additional selection, and so on.
  • Your Genie+ selections can overlap with your individual attraction selections, so you can max out your day with more efficiency. Just make sure you don't miss your arrival windows.
  • As of right now, attractions with virtual queues will allow you to join a virtual queue and purchase an individual Lightning Lane selection on the same day. This means you could ride an attraction twice, once through a Boarding Group time and once through your individual Lightning Lane selection.
  • Park hopping? Genie has got you covered. You can let the Genie planning service know what time you plan on being at the next park and it will add in suggestions throughout your day. We were even able to purchase two individual Lightning Lane selections for two separate parks in the morning with no issues.

We are sure you have loads of Disney Genie questions. Ask away in the comments below, and keep hopping back to this post for updates as we discover more about Disney Genie while we continue to use it at Disney World.

Related: Your Frequently Asked Questions About Disney Genie

Keep hopping!

Keep hopping, Leap!
View Comments
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Jan 20, 2022 at 5:11 a.m. Chris Says...

Hey! quick question...I understand that disney owned hotels located at disney springs get to take advantage of the extra magic hours but are they able to purchase lightning lane tickets at 8 or do they have to wait till park opens? For example the Wyndham lake bueno vista disney springs

Reply
Jan 20, 2022 at 8:30 a.m. FrogBlog Says...

Hi Chris!

Yes, you're correct that you can take advantage of the Early Theme Park Entry hours. However, only guests of Disney Resort hotels, Swan and Dolphin and Shades of Green can purchase individual Lightning Lane selections at 7 a.m. All other guests can make their first purchase when the park opens.

Keep hopping!

Leap

Reply
Dec 3, 2021 at 5:43 p.m. Heather A Dorrell Says...

Any word on when Genie+ will launch for Disneyland CA?

Reply
Dec 3, 2021 at 12:59 p.m. FrogBlog Says...

Hi Heather!

We still have not heard of a Genie launch date for Disneyland yet, but we'll update once we know!

Keep hopping!

Leap

Reply
Nov 21, 2021 at 5:05 a.m. Cat Says...

Will Undercover Tourist publish park plans with Genie+?

Reply
Nov 24, 2021 at 9:10 a.m. FrogBlog Says...

Hi Cat!

Is that something you'd like to see? Stay tuned :)

Keep hopping!

Leap

Reply
Nov 3, 2021 at 3:13 a.m. Kristen Says...

We have two adults, a 4 yo and a 6 yo in our party. If we want to purchase an individual lighting lane pass for the adults and 6 yo to ride an attraction, and do rider swap so the 4 yo doesn’t have to ride it, do we still have to make an individual lightning lane purchase for the 4 yo to be in line with us?

Reply
Nov 15, 2021 at 9:54 a.m. FrogBlog Says...

Hi Kristen!

If using Rider Swap, the child who is not riding does not have to purchase individual Lightning Lane access.

Keep hopping!

Leap

Reply
Oct 31, 2021 at 4:53 a.m. JohnJ Says...

I know the availability of booking lightning passes will vary by day, but would like to know how many lightning passes you were able to book when you tested this at WDW?

Reply
Nov 1, 2021 at 8:58 a.m. FrogBlog Says...

Hi John!

On our first day using Genie+, we were able to get about six Genie+ reservations, plus the two individual Lightning Lane selections, and felt like we could've squeezed in more had we stayed longer.

Keep hopping!

Leap

Reply
Oct 30, 2021 at 11:07 p.m. Jenny Says...

Hello-

Thanks for this information. We LOVED the old MAXpass at Disneyland. Do you have any idea when Genie+ will arrive at Disneyland? We’re leaving mid-week and really hoped it would be available by the first week of November.

Reply
Nov 1, 2021 at 8:46 a.m. FrogBlog Says...

Hi Jenny!

Thanks for hopping by! No, unfrogtunately, we're not sure exactly when Disney Genie will arrive at Disneyland other than sometime this fall.

Keep hopping!

Leap

Reply
Oct 24, 2021 at 4:41 a.m. J Says...

Do you know if Non-Disney World Owned Resort Guests are able to use Lightning Lane for Star Wars: Rise of the Resistance? I read that non-Resort guests are no longer allowed. I'll be staying at one of those Disney Resort properties, but not Disney owned which still has some Disney World benefits.

Reply
Oct 25, 2021 at 7:34 a.m. FrogBlog Says...

Hi J!

Off-site guests are toadally allowed to use Lightning Lane for Star Wars: Rise of the Resistance! However, Disney World Resort guests can book their reservations as early as 7 a.m., while off-site guests cannot book until the park opens for the day (and reservations go quickly, as you can imagine!).

Keep hopping!

Leap

Reply
Oct 22, 2021 at 8:43 p.m. Megan Says...

Hi, with Genie + are we able to book as many rides as we want each day or is there a limit? I know that we can only book each ride once, but I wasn’t sure if there is a limit to how many individual ride experiences we can book each day.

Thank you!

Reply
Oct 24, 2021 at 8:24 p.m. FrogBlog Says...

Hi Megan!

Aside from booking Genie+ reservations one at a time and only using Genie+ once for each ride, there is no limit — just whatever you can fit in one day!

Keep hopping!

Leap

Reply
Oct 21, 2021 at 11:04 a.m. Jennifer Bourgeois Says...

First, all of this information is super helpful. Thank you!

We have a group of five, with one individual in a wheelchair so we will be using DAS services. Do you happen to know if other members of the group can then also separately use genie plus to schedule lightning lane for just three members throughout the day?

Reply
Oct 21, 2021 at 8:18 a.m. FrogBlog Says...

Hi Jennifer!

Of course, we're hoppy to help! Yes, that would be toadally possible — when purchasing Genie+, it will automatically select everyone in your party who has valid admission and a park reservation, but you can remove the members who won't be using Genie+ and buy it only for the three people who wish to use it.

Keep hopping!

Leap

Reply
Oct 21, 2021 at 5:35 a.m. Derek Says...

Can the person who made the genie plus reservation scan all party members in at the ride entrance? Or does every member of the party (including children) need to have a phone out to scan at each ride? Or can they still use magic bands to scan in?

Reply
Oct 21, 2021 at 8:13 a.m. FrogBlog Says...

Hi Derek!

You can still use MagicBands to scan in!

Keep hopping!

Leap

Reply
Oct 21, 2021 at 5:29 a.m. Derek Says...

Can you see availability of genie plus slots throughout the day before committing to purchasing it? Or do you have to pay for it first then hope for the best on availability? Don’t want to pay for it in advance only to then find out that there’s no availability on the rides we want to do

Reply
Oct 21, 2021 at 8:24 a.m. FrogBlog Says...

Hi Derek!

You are able to view the availability of Genie+ and individual Lightning Lane selections before purchasing. Navigate to the "Tip Board" within the free Genie service of the My Disney Experience app, and you can view the next available time windows for the rides (and it should also say "Not Currently Offered" if there isn't availability).

Keep hopping!

Leap

Reply
Oct 20, 2021 at 11:05 p.m. lorena s Says...

wow...I'm totally confused by all of this. I'm not good with technology and frankly I don't even have a cellphone. Disney has forgotten about the seniors.

Reply
Jan 8, 2022 at 7:35 p.m. imogen Says...

i’m 22 and i don’t understand any of this! i remember when it was free to get a fast lane ticket :( i’m coming in september and i’m trying to figure out how this fast lane works

Reply
Jan 10, 2022 at 8:33 a.m. FrogBlog Says...

Hi Imogen!

You can check out our Disney Genie FAQ post for more info as well.

Keep hopping!

Leap

Reply
Oct 20, 2021 at 1:48 p.m. david chinery Says...

As with fast pets plus can one member of the group pick Is lightning lane genie plus and select for everyone in their Friends and family group?

Reply
Oct 20, 2021 at 11:57 a.m. FrogBlog Says...

Hi David!

All party members will need to purchase Genie+, but as long as everyone is linked in your Friends and Family list, one person can be in charge of making the reservations as the system will automatically select those who are linked and eligible. (If someone is ineligible, you can see view the reason for why they are ineligible.)

Keep hopping!

Leap

Reply
Oct 20, 2021 at 3:01 a.m. Molly Cook Says...

Hi! Am I correct in my understanding that DAS guests will be unable to receive return windows for any ride that is now a “pay per ride individual lightning lane” ride? Meaning, their only option is to “pay” to ride it or wait in the full queue?

Reply
Oct 20, 2021 at 8:14 a.m. FrogBlog Says...

Hi Molly!

No, DAS is still available for those rides. The process essentially works the same as before. Starting Nov. 1, Disney Genie is introducing the ability to get return times through the app (versus having to get a return time from the cast member at the ride entrance). The individual Lightning Lane selections cannot be reserved in advance via this DAS Advance option, but you can get a return time in person on the day of your visit.

Keep hopping!

Leap

Reply
Oct 20, 2021 at 10:04 p.m. Jason Says...

To MOLLY COOK's question about DAS, WDW have listed selected attractions that DAS users can pick from. I do not see the rides listed that are part of LL Individual Attraction Selection list like Frozen Ever After, Space Mountain, Expedition Everest, etc. So her comment that the only option is to “pay” to ride it or wait in the full queue is true for DAS users?

Reply
Oct 21, 2021 at 2:24 p.m. FrogBlog Says...

Hi Jason!

DAS is still available for the high-demand rides on the individual Lightning Lane selections list, such as Star Wars: Rise of the Resistance, Remy’s Ratatouille Adventure, Space Mountain, etc. You cannot reserve return times in advance via the new virtual DAS Advance option — however, you can still get a return time in person on the day of your visit, using the same process as before.

Keep hopping!

Leap

Reply
Oct 19, 2021 at 11:51 p.m. Sasha Kamper Says...

2 questions. 1). I purchased my tix already thru Undercover Tourist. Do I have to wait until Midnight before my park visit to download both the Genie & Genie+ apps? 2). I have a My Disney Experience account set up and have linked in my park passes, but I have not yet downloaded to my iPhone. Can you send me a list of steps for how to download the My Disney Experience And Genie/Genie+ apps? Thank you!

Reply
Oct 21, 2021 at 5:46 p.m. FrogBlog Says...

Hi Sasha!

1) Disney Genie can be found directly in the My Disney Experience app (this is the only app you need for Genie/Genie+), so once you've been able to download the My Disney Experience app, you can access Disney Genie. As for the Genie+ add-on, you can purchase it through the app starting at midnight on the day(s) of your trip (but it is not necessary to stay up to purchase it then). We'd suggest waking up about 10 minutes before 7 a.m. to purchase Genie+ for the day so you have it all ready for the 7 a.m. selection time so you can make your first Genie+ reservation.

2) To download the My Disney Experience app on your phone, navigate to your phone's app store, search for "My Disney Experience" and download it. First, log in to your My Disney Experience account. On the bottom of the app, you should see an icon with three lines all the way to the right corner — this navigates to main menu. Select "My Day" and then select "Get Disney Genie+ Service" in the purple box.

Keep hopping!

Leap

Reply
Oct 19, 2021 at 3:03 p.m. Julie Says...

Will guests with parent swap still be able to do that with these new changes?

Reply
Oct 19, 2021 at 2:46 p.m. beth Says...

I will have a 14 day ticket and definitely want Genie +, but don´t plan to go all 14 days, can I buy genie + only then on the day of arrival, otherwise quite expensive not knowing which days we will go

Reply
Oct 19, 2021 at 10:13 a.m. FrogBlog Says...

Hi Beth!

That is correct - you can add on Genie+ on individual days, but you cannot purchase that upgrade until midnight on the day of your visit (no advance purchases are available at this time). Hope this helps!

Hoppy planning!

Mommy Frog

Reply
Oct 18, 2021 at 2:41 p.m. Chelsea Says...

If I buy tickets through Undercover tourist now, will I be able to add Genie+ to them when I visit in April? I want to add Genie+ on some (but not all) of my park days, so I don't necessarily want to buy tickets with Genie+ for the length of stay.

Reply
Oct 18, 2021 at 10:25 a.m. FrogBlog Says...

Hi Chelsea!

Absolutely - you can add on Genie+ to any individual day(s) you'd like via the My Disney Experience app on the day of your visit :)

Keep hopping!

Leap

Reply
Oct 12, 2021 at 8:05 p.m. Lori Says...

Will the app suggest order and timing to go on the rides based on Genie/Genie+/LL and ride preference selections? We have a family of 4 with 2 teenagers who each have their own cell phone. Does the whole family's Genie/Genie+/LL get lumped together on one person's app? Or can everyone do their own selections in their own app? Can we mix-and-match if it's individual selections at one point, and lump together on one parent's phone at a later point?

Reply
Oct 14, 2021 at 12:36 p.m. FrogBlog Says...

Hi Lori!

We'll hop back with an update once we know more details!

Keep hopping!

Leap

Reply
Nov 10, 2021 at 11:55 p.m. Jeff Jensen Says...

Any update on this question? Our family is in a similar situation. Thanks!

Reply
Nov 12, 2021 at 8:56 a.m. FrogBlog Says...

Hi Jeff!

When you're purchasing an individual Lightning Lane selection or Genie+, you can edit your party (which would be everyone who is linked together in your Family and Friends list, so if your kids have separate accounts, just make sure that they're linked), so it is possible to mix and match your selections!

Keep hopping!

Leap

Reply
Oct 12, 2021 at 6:41 p.m. lll-dtw Says...

I hope we'll be able to use our Magic Bands to scan for the rides instead of our phones. An average park visit is about 9+ hours in a day and many batteries with moderate to heavy use will be quickly depleted in less than that time. I know mine, being an older phone, will only last for the first half of the day and I would spend the rest of the day looking for an outlet and having to wait for it to recharge. We wouldn’t be able to ride many rides. Carrying a portable charger would be difficult since it would only be myself and my 9-year-old daughter. Also, the signal in the park during peak times isn’t always reliable. Also, my daughter thinks they should have named one of the Lightening rounds something different. Too confusing.

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Oct 19, 2021 at 4:57 p.m. Jamie Says...

Hi. I’m not sure you’ve seen the portable battery banks lately. They fit in your hand, then you’d just need a charging cord. They’re INVALUABLE on park days. Even with a new phone, my battery still depletes. I take a lot of pictures with mine, plus using the app. Definitely worth having. (I made the mistake of taking a pic of my parking spot once and my phone had died by the end of the day. We had to stop and charge somewhere before finding the car ????‍♀️ I bring a backpack, so definitely no space issues for a little battery bank. But one would also just as easily fit in a Fanny-pack. But, like you, I’d also prefer to just tap my magic band upon arrival at the ride. ????

Reply
Oct 12, 2021 at 4:29 p.m. Chris Tulipana Says...

If you have Genie when can you upgrade to Genie + ?

Reply
Oct 12, 2021 at 12:05 p.m. FrogBlog Says...

Hi Chris!

There are two ways you can get Genie+. If you want to upgrade in advance, you can purchase Genie+ as an add-on to a new ticket or vacation package. If you already have an existing ticket or you're an annual passholder, then Genie+ is available on the same day of your visit for single-day use through the My Disney Experience or Disneyland apps.

Keep hopping!

Leap

Reply
Oct 11, 2021 at 2:54 p.m. Julie Says...

Any leaked or suspected dates for Disneyland to get genie+? I'm going Nov 10th and hoping it'll be available!!!!

Reply
Oct 11, 2021 at 10:36 a.m. FrogBlog Says...

Hi Julie!

All we know right now is that Disney Genie will be coming to Disneyland sometime this fall. So stay tuned!

Keep hopping!

Leap

Reply
Oct 9, 2021 at 2:15 a.m. Ashley Says...

Will kids without tickets need to have genie+ or will they be grouped with the paid adults?

Reply
Oct 11, 2021 at 10:35 a.m. FrogBlog Says...

Hi Ashley!

Guests under 3 — who do not require a ticket for admission — do not need to purchase Disney Genie+ service to go with their party.

Keep hopping!

Leap

Reply
Oct 5, 2021 at 12:58 p.m. Sonja Says...

Are Disney hotel guests going to be able to get a discount on this new type of pass. It sounds very like the QBOT or fast track ticket used by Merlin in European Parks. I think it would have been nice to have even a 14 day prebooking option. When you are travelling 1000's of miles it is reassuring to know everything is sorted before you leave home.

Reply
Oct 5, 2021 at 2:54 p.m. FrogBlog Says...

Hi Sonja!

We aren't aware of any discounts at this time for hotel guests, but we'll continue to keep this post updated as we hear more!

Hoppy planning!

Mommy Frog

Reply
Sep 12, 2021 at 10:31 p.m. Sean ward Says...

Loved planning ahead with family ,now when I go in February I have to have my phone with me and be looking at it all day. How do you think that is going to be relaxing, plus when we planned everything it was settled doing it the day of the kids most likely will have different opinions on what to do next. This is definitely not going to be beneficial to the guests on so many levels

Reply
Sep 1, 2021 at 12:06 a.m. Fred Says...

WDW should go back to the drawing board, whenever one is try to sell something of a lesser value for more money, the customer has to be under the impression that he’s making a good deal…

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Aug 31, 2021 at 1:06 a.m. Kay Says...

Mommy Frog always says, “Hoppy Planning!” For 43 years I was very happy planning our almost yearly trips to WDW. I enjoyed it so much that I helped many families with their own planning and in recent years I told them about Undercover Tourist. No more! This is too confusing and costly! Disney is basing everything on their almighty profits. I am done with them!

Reply
Aug 26, 2021 at 3:24 p.m. Kathy Says...

Do we have to get another app for the genie or will it all be in the my Disney app?

Reply
Aug 26, 2021 at 10:35 a.m. FrogBlog Says...

Hi Kathy!

No additional apps are needed :) Disney Genie will be included in the Disneyland app or the My Disney Experience app (for Disney World).

Keep hopping!

Leap

Reply
Aug 25, 2021 at 10:37 p.m. Sherry Says...

Any idea what people who don't have smart phones do? We will have magic bands. Even if we had one it wouldn't be with us, after all we are on vacation.

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Oct 20, 2021 at 1:03 a.m. Nick Says...

What does being on vacation have to do with having or not having a phone with you?

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Nov 7, 2021 at 8:30 p.m. Joanne Says...

Some people actually like to disconnect from all technology while vacationing with family so you can focus on family. This is difficult for the younger generation to grasp.

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Aug 26, 2021 at 9:45 a.m. FrogBlog Says...

Hi Sherry!

You would still be able to use MagicBands to enter the park, pay for purchases (if you're a Disney Resort hotel guest) and unlock your hotel room, and there will still be standby lines and free virtual queues available, so the Genie+ and Lightning Lane Select paid options aren't necessary. (Though currently, we do not know enough details yet to confirm if there will be other ways to access Genie+ or Lightning Lane Select other than through a smartphone.)

Keep hopping!

Leap

Reply
Oct 20, 2021 at 12:10 a.m. April Says...

Even for the virtual queues you’ll need the app.

You can’t even leave it @ hotel after trying & getting into a queue @ 7 a.m., because you need it to know when your boarding group is called.

Reply
Oct 20, 2021 at 11:06 a.m. FrogBlog Says...

Hi April!

There are boards for Remy's around EPCOT that show which Boarding Groups are currently boarding - you can then use your physical ticket to scan in at the ride's touch points if you wanted to leave your phone at the hotel after getting a Boarding Group!

Hoppy planning!

Mommy Frog

Reply
Aug 25, 2021 at 2:43 p.m. Rachelle Says...

Oh boy, the DW fans memorized the FastPass+ system, and now there's this? For those of us who want to plan ahead, and already have plans to visit DW this Fall, why announce a new system without start dates or specifics (as indicated in the questions above)? It's simply mad as a hatter...

Reply
Aug 25, 2021 at 2:33 p.m. Donna M. Says...

Do you have to buy Genie+ to be able to buy Lighting Lane Select?

Undercover Tourist THANK You for all of your research and help with all the changes Disney is implementing.

Reply
Aug 25, 2021 at 10:25 a.m. FrogBlog Says...

Hi Donna!

From our understanding, it sounds like individual Lightning Lane Select ride selections can be bought separately, but keep hopping back as we learn more details!

Keep hopping!

Leap

Reply
Aug 25, 2021 at 3:40 a.m. Cheryl Says...

with the exception of 2020 & 2021, have been going to Disneyworld every year. These new charges and removal of services is getting ridiculous

Reply
Aug 24, 2021 at 5:42 p.m. Ann Says...

We are planning a trip in Oct with a 6 year old, would you recommend an upgrade to Genie+ on every bodies ticket or just those who want to ride the more exciting rides?

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Aug 24, 2021 at 2:57 p.m. FrogBlog Says...

Hi Ann!

We're still awaiting too many details (such as a full list of confirmed rides included with Genie+) to give our full recommendation, plus the official launch date has not been announced just yet. Since you don't purchase until the day you'll be visiting, we'd recommend hopping back closer to your trip for more info!

Keep hopping!

Leap

Reply
Aug 24, 2021 at 5:10 p.m. Meg Says...

Will it be available per day or do you have to buy it for all of your visit to use genie+? We are visiting in December for 8 days and I'd like to us this but NOT for all 8 days!

Reply
Aug 24, 2021 at 12:28 p.m. FrogBlog Says...

Hi Meg!

You can purchase per day :)

Hoppy planning!

Mommy Frog

Reply
Aug 24, 2021 at 4:59 p.m. Kirby Says...

We are holding pre-pandemic purchase tix for Disneyland that included the upgrade to MaxPass. Will we be granted Genie+ for free when we use the tickets this fall?

Reply
Aug 24, 2021 at 12:50 p.m. FrogBlog Says...

Hi Kirby!

No word on how prior unused MaxPass purchases will impact Genie+ this fall - but we'll update you as soon as we know more!

Hoppy planning!

Mommy Frog

Reply
Aug 24, 2021 at 4:55 p.m. Tracy Michaels Says...

Do u no if the genie will start for the 50 anniversary ? We’re visiting Disney September 28 and October 2.

Reply
Aug 24, 2021 at 12:28 p.m. FrogBlog Says...

Hi Tracy!

A debut date hasn't been announced just yet, but we'll update as soon as we know more!

Hoppy planning!

Mommy Frog

Reply
Aug 24, 2021 at 3:22 p.m. P-Will Says...

We have spent tens of thousands of dollars visiting WDW over the last 30 years but enough is enough! Walt did not intend his parks to be only a playground for the rich! I can afford to visit and pay the extra but choose not to . I am deleting all of my Disney apps and subscriptions. And I am most saddened that my grandchildren will not enjoy the same magical experience that my children enjoyed. I so looked forward to taking them in the next couple of years (first one is weeks old). The recent changes have pushed me over the edge when I was already teetering. ????????????????

Reply
Jan 8, 2022 at 7:38 p.m. imogen Says...

i agree. my parents used to bring me and my sister a lot when we was young (i’m from the uk) and we are planning to go again in september and we are disgusted with how much they are charging for this. i love disney world but i know i won’t be able to afford it when i have children myself. very upsetting. it needs sorting asap!!!!

Reply
Aug 24, 2021 at 10:42 p.m. bondgurl Says...

Agree P-Will. I grew up going to Disneyland every year for my birthday. It was my special treat because my mom could only afford it once a year. The passports which replaced the ticket books was a great idea, and the early annual passes were great when my kids were small. But now, even though I still love it, it's cost prohibitive and EVERY SINGLE THING is now an extra cost. Parking, last time I went, was $25 for a single car. I'm dropping almost $200 to walk in the door and you know I'll be spending a couple hundred more on food etc. Couldn't you just make parking free?? I'm moving out of California and I'll miss Disneyland, but I wouldn't be going even if I was staying here. What a shame.

Reply
Aug 24, 2021 at 3:20 p.m. Chris Says...

Is there any word yet on what time each day we’ll be able to start booking Lightning Lane Select reservations? i.e 12am each day, when the park opens, or when we enter the park, etc…?

Reply
Aug 24, 2021 at 12:47 p.m. FrogBlog Says...

Hi Chris!

Lightning Lane Select will be able to be purchased at park opening - Disney World Resort hotel guests will be able to make their first selection at 7 a.m. each day.

Hoppy planning!

Mommy Frog

Reply
Aug 24, 2021 at 3:17 p.m. Katie Says...

Hello, is the Genie+ all controlled via the My Disney Experience app or will the magic bands be able to be scanned (like FP used to work)?

Also is there any more specific detail as to when this will start?

Reply
Aug 24, 2021 at 12:27 p.m. FrogBlog Says...

Hi Katie!

No debut date has been announced just yet, so stay tuned! Likewise, we aren't sure whether capabilities will extend to MagicBands or whether it'll all be done via smartphone - we'll keep you posted as we learn more!

Hoppy planning!

Mommy Frog

Reply
Aug 24, 2021 at 3:04 p.m. Wendy Says...

Hi! Do you believe Disney will cap the number of Genie+ sales per park per day? If not, the volume of people using the system could mean long lines or limited available lightning time slots despite paying the higher cost. Thanks!

Reply
Aug 24, 2021 at 12:25 p.m. FrogBlog Says...

Hi Wendy!

We aren't sure yet on availability/caps, but we'll be sure to update once we know more!

Hoppy planning!

Mommy Frog

Reply
Aug 24, 2021 at 2:55 p.m. Elizabeth Says...

Do they have a start date scheduled for Genie? We're going September 5th through 9th. Thanks!

Reply
Aug 24, 2021 at 12:24 p.m. FrogBlog Says...

Hi Elizabeth!

Unfortunately, no debut date has been announced just yet - we'll be sure to update once we know more!

Hoppy planning!

Mommy Frog

Reply
Aug 24, 2021 at 2:24 p.m. Carol Says...

On the pay per ride option, you can have only 2 rides per day. Do you select both rides at the same time or do you wait until you have gone on the first ride before you select your second ride.

Reply
Aug 24, 2021 at 12:24 p.m. FrogBlog Says...

Hi Carol!

We aren't sure just yet - we'll keep you posted once we can confirm!

Hoppy planning!

Mommy Frog

Reply
Aug 21, 2021 at 2:48 p.m. Eric Says...

Thanks for all the info! So if I understand correctly, as of 8/21/21, we are in the "in-between" time, where there are no fastpasses/genies/anything, correct? Basically, there's standby, single rider for certain rides, and virtual queues for "Rise" and "Webslinger", until further notice. (We plan to go over Labor Day weekend, so we'll watch closely for any Genie+ rollout notifications)

Reply
Aug 23, 2021 at 10:47 a.m. FrogBlog Says...

Hi Eric!

That's correct - as of Labor Day, you'll have access to standby, Single Rider and virtual queues, but no Genie just yet.

Hoppy planning!

Mommy Frog

Reply
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