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The Full Picture on Disney PhotoPass Service: Pros, Cons & Tips!

by Mommy Frog on April 6, 2022 341 Orlando

Disney PhotoPass Pros and Cons - PinterestA visit to Walt Disney World is filled with a mountain of magical and memorable moments. For tadpoles, that can mean watching a favorite character come to life before their eyes. Photos allow us to remember that perfect hug with Mickey or princess twirl forever. Luckily for us, Walt Disney World offers a complimentary photo service all around property called PhotoPass. PhotoPass photographers are stationed around the resort to grab those group shots — and some of them are sprinkled with a little extra pixie dust! PhotoPass also covers ride photos, character experiences and dining photos. We've got all of the details about using PhotoPass, including which photo packages are available and which spots you don't want to miss. Say "cheese!"

How PhotoPass Works at Walt Disney World

First thing's first: Disney PhotoPass is the name of the photography service offered at Walt Disney World. This covers your ride photos, character meet-and-greets, as well as some optional stops around property with photographers. You'll find PhotoPass photographers stationed at icons around the resort, including the Tree of Life, Cinderella Castle, the Millennium Falcon and more.

You may also see some in spots that you wouldn't expect. Recently, we saw a line for a PhotoPass photographer on an average wall in Batuu, and we thought, "that's strange." Guess what? While the wall looked basic, the PhotoPass photographer had a Magic Shot — where a character or special effect shows up in your photos — featuring Baby Yoda! You'll also find PhotoPass photographers at select character experiences, including select character dining or meet and greets. There are often special photo-ops for celebrations or events that are only around for a limited time.

Disney PhotoPass Pros and Cons - Family in front of Cinderella Castle

Using Disney PhotoPass service is toadally free, so you can take all the photos you would like and then decide if you would like to purchase any later. If you spot a PhotoPass photographer and would like a pic, hop in line. The PhotoPass photog will ask for your MagicBand and quickly scan it (this is one of Lily's favorite jobs). If you don't have a MagicBand, no worries! The PhotoPass photographer will hand you a card, so put it away for safekeeping. After you ride an eligible attraction, you may see stations after the ride to tap your MagicBand beneath your ride photo (including Space or Splash Mountain); others will automagically appear in your My Disney Experience account, such as Expedition Everest and Seven Dwarfs Mine Train.

You can now also use MagicMobile to link your photos to your account. The Disney MagicMobile service works like a MagicBand where you show your phone to the PhotoPass photographers to scan. You can also get attraction photos automatically linked with just the magic of your phone! Just ensure you have Bluetooth enabled for the My Disney Experience app  and the photos should appear. You can still use your MagicBand or alternate between the two methods, so Lily can still scan her MagicBand when she wants to.

While having your photo taken using the Disney PhotoPass service is free of charge, downloading or keeping photos comes at an additional cost. Walt Disney World offers a few photo packages, including Memory Maker, that can be added on to your vacation so that you don't miss a single moment!

All About Memory Maker and Other Photo Packages

Photos can be purchased individually, but Walt Disney World also offers an unlimited photo package called Memory Maker. Memory Maker includes all of the photos taken, either in a single day or for the entire length of your visit. Also included in Memory Maker are ride photos and videos, stock photos and videos, and we've even gotten a voicemail from Buzz and Woody! Some of these enhancements are only available through Memory Maker — they can't be purchased separately. If you expect that you'll want to purchase more than a couple of photos, or have a long trip ahead, there's value in getting Memory Maker — especially if you purchase in advance of your trip.

How Much Do Photo Packages Cost?

Disney's PhotoPass Service - Space Mountain Ride Photo

If you're an Annual Passholder, PhotoPass photo downloads can be added on to your pass for $99. If you're not an AP, photo packages are an additional cost. All photos you take will be uploaded into My Disney Experience. Prior to purchasing, there will be a watermark over your photos. You can opt to purchase individual photos a la carte. To give you an idea of price, photo downloads are generally about $18.95 for a set of two 4 x 6 prints or one 5 x 7 print, or $20.95 for one 8 x 10 print. Do keep in mind that prices do not include tax or shipping and are always subject to change. If you think you'll only want a couple of photos, a la carte may be the way to go.

Alternatively, there's Memory Maker. Memory Maker is a photo package that includes all of the photos from your trip, whether that's a single day or 10 days. If you purchase the package in advance, you can save some green! Memory Maker options include:

  • Memory Maker One Day ($69) —includes all of your photos and videos from one day of your choosing. May be used upon purchase.
  • Memory Maker Advance Purchase ($169) — includes all of your photos and videos from your vacation. You must wait at least three days after purchase to activate.
  • Memory Maker ($199) — includes all of your photos and videos from your vacation. May be used upon purchase.

One added benefit to Memory Maker is, not only can you download your own Disney PhotoPass photos, but also those of up to 25 members of your Family & Friends who share media with you on the My Disney Experience website or app! For large groups or even families who may split up, that means any of you who are connected can use their MagicBand to upload the photos to one central location, for one price.

You can purchase Memory Maker in My Disney Experience. Your photos will expire 45 days from the date they're taken, and once they expire, they can no longer be purchased or downloaded. If you need more time, as long as you're not past your expiration date, you can pay an additional fee to extend your access to the photos for an additional 15 days for $19.95.

When downloading your photos, they'll come in fairly large ZIP files with some stock photos and video as well. We've noticed the files can sometimes be a little out of order, so if you want a perfect timeline of your trip, you may need to manually organize them yourself once they are on your device. If you'd prefer not to download directly, there's a USB option for $34.95 (it's the same cost for an archive disc).

Disney World also introduced a private photoshoot option called Capture Your Moment. For 20 minutes, a PhotoPass photographer will discuss available photoshoot locations and discuss what you'd like before, well, capturing the magic! Each session is $50. Downloads of your photos are included in Memory Maker; for those without an Annual Pass or Memory Maker, photos can be purchase a la carte. To book a Capture Your Moment session, call 407-939-7758.

Finding or Adding Your Photos in My Disney Experience

Disney's PhotoPass Service - My Disney Experience Photo List

There are a few ways you'll add photos to My Disney Experience. You may be handed a PhotoPass card, tap your MagicBand with a photographer or a ride photo area, or you may find some photos automatically appear. You can use the Disney MagicMobile service through the My Disney Experience app to allow your phone to link photos with a photographer or by Bluetooth for on-ride photos. With a PhotoPass card, you'll need to follow the instructions on the back of the card to link your photos to your My Disney Experience account. Anything done with your MagicBand should happen automatically.

To find your photos in My Disney Experience, head to the bottom right menu with the three bars and scroll down until you see Photos. You should see your photos listed below. In the top right-hand corner, you'll see an option to Link Photos. This is where you can enter the information from a PhotoPass card to populate your photos, by either scanning the card with the camera feature or typing the code in. If you don't have a MagicBand, this is also where you'll find the link to show your PhotoPass code. We highly recommend snapping a screenshot of this — it makes it so much easier to show photographers without having to worry about load time or losing battery power! It's here that you can also manually link your Memory Maker if you purchased it without being logged into My Disney Experience.

Once linked, some photos may appear within only a few minutes while others may take up to 48 hours to appear in your account. If you still aren't able to find your photos, you can report a missing photo by calling (407) 560-4300 or stopping by any of the Disney PhotoPass Studios located at each of the parks. Cast members will try to help you track it down!

Where to Find Magic Shots and Instagram Walls

Exclusive to PhotoPass are Magic Shots. Magic Shots are photos with a little extra pixie dust, like the Baby Yoda we mentioned earlier. Others we've seen include Tinkerbell appearing in your hands or Remy scurrying away. There's even some shots that involve perspective, such as Tiny World and Super Zoom (taking you standing next to Cinderella Castle, to a view high above Main Street, back to pinpointing you among the other guests!). You'll often find special photo-ops during festivals or special events, with props, Magic Shots and backdrops. You'll have plenty of opportunities to take iconic photos! However, if you're looking for some selfie spots, there are also some Instagram-worthy walls around property, including:

PhotoPass Stops - Tangled Lantern

Magic Kingdom

  • The Purple Wall (near Monster's Inc. Laugh Floor in Tomorrowland)
  • The Tangled Wall (the restroom area in Fantasyland — and you'll sometimes find a PhotoPass photographer across the way at Peter Pan's Flight with a lantern prop as night falls!)
  • Neverland Wall (Fantasyland, outside of Peter Pan's Flight)

Disney's Animal Kingdom

  • Fichwa Fellow (outside of Harambe Market in Africa)
  • "You Are Most Beautiful" (in Harambe Market in Africa)
  • Moss Wall (Pandora, near Satu'li Canteen)
  • The Coca-Cola Wall (near Drinkwallah, in Asia)
  • Children of the World wall (across from Harambe Market, Africa)

EPCOT

  • Bubblegum Wall (near the exit doors to Spaceship Earth)
  • Toothpaste Wall (The Seas with Nemo and Friends, as you exit the pavilion)

Disney's Hollywood Studios

  • Batuu Blue Stripe Wall (next to the entrance to Droid Depot in Galaxy's Edge)
  • Popsicle Stick Wall (Toy Story Land)

At any time, you can log into My Disney Experience and see where PhotoPass stops are near you! Hop into the map function and toggle to PhotoPass.

Memory Maker Pros and Cons

Disney's PhotoPass Service - Seven Dwarfs Mine Train Ride Photo

You may be wondering, in the digital age, why should I waste my time on a photo service? Here are our honest thoughts on Memory Maker:

Memory Maker Cons:

  • Your photos expire, so you have to remember to download them before they disappear.
  • The cost. While you can save some money by purchasing a single day or buying in advance, it's still an added cost (and that's a lot of Dole Whips). The longer your trip, the more reasonable that cost may seem.
  • If you're an avid photo-taker anyway, you may find your phone or camera is enough for you.
  • While PhotoPass photographers will always be at the main park icons, they may rotate other spots throughout the park and are not guaranteed to be at certain locations all day.

Memory Maker Pros:

  • Everyone can get in the photo! No more mom or dad missing as they snap the family or asking a stranger to help.
  • Everyone on your Friends and Family list can get in on the photo fun for one price.
  • You don't have to dig for your camera, or remember to take photos — you see a photographer, you can stop. Voila! For me, this takes one extra worry off of my plate during a vacation.
  • It's quick and easy to get your photo taken — the shot is already set and ready for smiles.
  • While I know my way around a camera (and Tad really, really knows his way around a camera), PhotoPass photographers are true pros. They take better photos than I could most of the time.
  • Most trip photos are then accessible in one central location.

PhotoPass Tips and Tricks

Disney's PhotoPass Service - PhotoPass Stop

  • If you're interested in Memory Maker, be sure to purchase in advance! Likewise, be sure anyone hopping along for the trip is on your Family & Friends list in My Disney Experience so that you can share photos.
  • If you have Memory Maker, my kids hate me for this, but I suggest that you stop at (almost) every PhotoPass stop. Since all photos are included in your Memory Maker, it never hurts to grab extra shots! While most photos we've taken have been good quality, in our opinion, there have been a few that are just meh. Take advantage of the options at your disposal so you have plenty to choose from.
  • There are often several photo stops for the same area; there are usually about four or five for Cinderella Castle! If there's a long line at one, and you aren't particular about the shot, keep walking. On Main Street especially, folks tend to stop at the first photographer they see, so that first line is often the longest.
  • PhotoPass photographers are great about different configurations in the shot, but if you have a particular setup or shot in mind, it never hurts to ask. When Tad got a button for making Honor Roll, for example, the rest of us got kicked out of the shot to shine the spotlight on him — and we asked if Lily could join him for one afterwards.
  • On that note, if you are celebrating something, iconic photos are a great way to commemorate the trip!
  • Ask about Magic Shots. If that particular photographer doesn't have one available, they can point you to someone who does!
  • PhotoPass stops, MagicShots and special effects are always changing. Stop and ask if you have questions — cast members are hoppy to help!
  • Set a calendar appointment or reminder to snag your photos before they expire if you invested in Memory Maker!
  • If you have a dining reservation close to or after park close, keep an eye out! PhotoPass photographers are often around even as the park closes to snap those beautifully lit nighttime shots.

Is Memory Maker Worth It?

PhotoPass Pros and Cons - Photo from Mickey meet-and-greet

We get this question a lot, and our answer is always: That depends! You know your family and the amount of photos you'd like best. If it's your first time at Walt Disney World and you'll be there a while, Memory Maker may be a good investment to ensure that you get all of those magical shots. If you're a seasoned visitor who will be there for a short period of time, you may find that purchasing must-have photos a la carte and using your phone the remainder of the time is all you need. This really varies by family!

No matter what you decide, we are big fans of Disney PhotoPass service. From capturing the wonder of seeing Mickey in person for the first time, to adding pixie dust to otherwise traditional shots, it always leaves a little extra magic in our photo memories.

Have you used Disney PhotoPass or Memory Maker before? What were your thoughts? Did we miss any tips or tricks? Be sure to share with us in the comments below!

Related: Top 10 PhotoPass Stops You Won't Want to Miss at Disney World

Hoppy planning!

Keep hopping, Mommy Frog!
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1–50 of 150 comments
Jun 23, 2022 at 3:05 a.m. Katie Says...

Hi there! I'm going to Disney World in September and I'm looking at the $169.00 option for Memory Maker. Since it's June - can I still buy the advance option and activate it when my trip starts in September?

Thanks so much! :)

Reply
Jun 23, 2022 at 4 p.m. FrogBlog Says...

Hi Katie!

It's toadally fine to purchase a few months in advance! The 30-day window is only activated once you download your first photo.

Hoppy planning!

Mommy Frog

Reply
Jun 22, 2022 at 8:09 p.m. Kim Says...

Photo pass didn’t offer me the advance purchase option (25 days till we go). How do I get that $30 refund?

Reply
Jun 23, 2022 at 8:53 a.m. FrogBlog Says...

Hi Kim!

We'd suggest reaching out to Disney PhotoPass directly. You can do so by calling (407) 560-4300 or online through a contact form.

Hoppy planning!

Mommy Frog

Reply
Jun 8, 2022 at 2:43 a.m. Gia Says...

So one thing that throws me off is that the PhotoPass is free, but to download the images, a Memory Maker is required? I am going with a friend for about 8 days. So this was something I was wondering about as it was unclear.

So the pictures can still come from rides and photographers, but it will have a watermark and need to be purchased to download? Or can it be downloaded for free? Trying to see how much more money I would have to spend. Haha.

Reply
Jun 8, 2022 at 9:32 a.m. FrogBlog Says...

Hi Gia!

Disney PhotoPass is the actual service, so the act of getting your photo taken by a photographer is free. However, yes, it will have a watermark when you go to view it and you would need to purchase it in order to download it without a watermark. Memory Maker is not required — you would be able to download individual photos a la carte. But if you're planning to take lots of photos over those eight days, then we'd recommend Memory Maker! You can split the cost with your friend, as only one person in the party needs to link Memory Maker.

Hoppy planning!

Mommy Frog

Reply
May 31, 2022 at 8:20 p.m. Kristin Payton Says...

I purchased a memory maker for my trip for my family of 6, but my son’s girlfriend was there with her family as well on a yearly pass. They are linked as friends/family. I know all of her photos will stay in photo pass for the year and my will fall off after 30 days, but if I activate my photos and download them along with a few of hers that have my son in them, will it cause her photos to fall off after 30 days when mine do, or will her stay?

Reply
Jun 6, 2022 at 11:57 a.m. FrogBlog Says...

Hi Kristin!

We think it's safe — her photos should stay with her for 365 days since they're associated with her account.

Hoppy planning!

Mommy Frog

Reply
Apr 26, 2022 at 1:18 a.m. Diana Says...

I am going on a trip to Disney World next month. We are going to spend 2 days at WDW, 4 nights on a Disney Cruise and then 2 days at WDW. Will the memory last for the 4 days at WDW, 2 at the beginning at 2 at the end.

Reply
Apr 26, 2022 at 8:23 a.m. FrogBlog Says...

Hi Diana!

Yes! Memory Maker is good for 30 days after purchase, so you would be able to use it at the beginning and end of your trip.

Hoppy planning!

Mommy Frog

Reply
Apr 13, 2022 at 2:08 p.m. Neha Says...

Thank you so much for sharing this.

If I purchased the memory maker for the entire trip, will I still have to pay for photo downloads or will the downloads be free?

Reply
Apr 13, 2022 at 11:33 a.m. FrogBlog Says...

Hi Neha!

If you purchase Memory Maker for your entire trip, then you will receive unlimited downloads of your photos!

Hoppy planning!

Mommy Frog

Reply
Mar 30, 2022 at 11:47 p.m. Andre Says...

Thanks for the article. It is very informative.

My question is. Does all members of the group should have the magicbrand?

Reply
Mar 31, 2022 at 9 a.m. FrogBlog Says...

Hi Andre!

Thanks for hopping by! You can use a MagicBand, MagicMobile pass or a Key to the World card to connect your PhotoPass photos to your account. The photographer will just need to scan one person's MagicBand, pass or card. But make sure you're all linked together in Family and Friends, so everyone can view them!

Hoppy planning!

Mommy Frog

Reply
Mar 26, 2022 at 7:02 p.m. Michelle Says...

Hi! Do you know if we can purchase a digital download for just one photo? We did it last year but I’m not seeing that as an option for this year. Thank you.

Reply
Mar 29, 2022 at 9:11 a.m. FrogBlog Says...

Hi Michelle!

Have you been trying to download from the app? If so, we'd recommend trying to purchase an individual photo on the website. If by any chance you're still on property, you could also go to one of the PhotoPass studio centers (there's one at each park and Disney Springs) and get assistance there.

Hoppy planning!

Mommy Frog

Reply
Mar 12, 2022 at 11:51 a.m. Amanda Says...

Can you purchase individual photos on the day of your visit in the parks and have them print them there?

Reply
Mar 14, 2022 at 3:47 p.m. FrogBlog Says...

Hi Amanda!

Yes! There are PhotoPass locations at each of the parks and these should be near the main entrance (for instance, Garden Gate Gifts at Animal Kingdom or Sid Cahuenga's One-of-a-Kind at Hollywood Studios), as well as the PhotoPass Studio in Disney Springs.

Hoppy planning!

Mommy Frog

Reply
Feb 18, 2022 at 11:04 a.m. Laura Says...

If I purchase the memory maker.

Do I get to download all the photos, will they have a watermark across them.?

Reply
Feb 18, 2022 at 8:24 a.m. FrogBlog Says...

Hi Laura!

Yes, if you purchase Memory Maker, then you would be able to download all of your photos without a watermark.

Hoppy planning!

Mommy Frog

Reply
Jan 25, 2022 at 6:17 p.m. Jordan Says...

Hi! Thank you for sharing all of this information! This is super helpful when planning a visit.

Do you know if the private “Capture the Moment” photography is available at Disneyland?

Reply
Jan 25, 2022 at 12:49 p.m. FrogBlog Says...

Hi Jordan!

Thanks for hopping by — we're always hoppy to help! At this time, Capture Your Moment is an Enchanting Extra experience at Magic Kingdom and Animal Kingdom at Disney World. We hope it eventually expands to other Disney parks and resorts though!

Hoppy planning!

Mommy Frog

Reply
Dec 17, 2021 at 2:04 p.m. Mariah Says...

Hi! I’m wondering how much just downloads of individual photos are? I see the printer prices but not if I just want to download to my computer.

Reply
Dec 17, 2021 at 2:59 p.m. FrogBlog Says...

Hi Mariah!

A single-photo download is $16.95. If you use the My Disney Experience app, you should see options to purchase either unlimited downloads of that specific photo (as well as options for unlimited downloads of all photos that day or Memory Maker).

Hoppy planning!

Mommy Frog

Reply
Dec 2, 2021 at 5:33 a.m. Janet Says...

We will only be at Disney World for 2 days. How can we purchase Memory Maker for those 2 days?

Reply
Dec 2, 2021 at 9:03 a.m. FrogBlog Says...

Hi Janet!

If you're only going to be there for two days, then we'd recommend purchasing the Memory Maker One-Day option ($69) for each day, as it would still be cheaper than purchasing the unlimited Memory Maker option ($169 at least 3 days in advance, or $199). You'll have the option to purchase it in the My Disney Experience app once you've linked at least one PhotoPass photo to your account from the day. You could also purchase it at the theme park ticket windows or Disney PhotoPass Centers.

Hoppy planning!

Mommy Frog

Reply
Oct 18, 2021 at 1:36 p.m. Bridget Says...

Hello!

Do you know if some of the photographers are still limited for the memory maker?

Thanks!

Reply
Oct 19, 2021 at 2:42 p.m. FrogBlog Says...

Hi Bridget!

The past few times that we've visited, there have been lots of PhotoPass photographers available - hope this helps!

Hoppy planning!

Mommy Frog

Reply
Oct 10, 2021 at 10:56 a.m. Lindsey Says...

Are memory maker photographers available during extra magic hours? Specifically in the morning magic hours?

Thank you!

Reply
Oct 12, 2021 at 9:45 a.m. FrogBlog Says...

Hi Lindsay!

There may be a photographer or two during the Early Theme Park Entry period.

Hoppy planning!

Mommy Frog

Reply
Oct 8, 2021 at 6:35 p.m. KATLYN Says...

Can you still use memory maker if you are staying in an off-site hotel

Reply
Oct 8, 2021 at 4:43 p.m. FrogBlog Says...

Hi Katlyn,

Absolutely! Anyone can purchase Memory Maker.

Hoppy planning!

Mommy Frog

Reply
Sep 1, 2021 at 11:16 a.m. Jennifer Says...

Is there somewhere to find a list of rides that have photos for the Memory Maker? We’re going in a few weeks with our daughter (toddler; her first trip) and I’m not sure if there are photos on the rides she’ll be able to ride.

Reply
Sep 1, 2021 at 9:23 a.m. FrogBlog Says...

Hi Jennifer!

Magic Kingdom has the most rides with PhotoPass: Buzz Lightyear's Space Ranger Spin, Space Mountain, Seven Dwarfs Mine Train, Haunted Mansion, Splash Mountain and Pirates of the Caribbean. Then, it's DINOSAUR and Expedition Everest at Animal Kingdom, Frozen Ever After and Test Track at EPCOT and lastly Rock 'n' Roller Coaster, Tower of Terror and Slinky Dog Dash at Hollywood Studios.

Hoppy planning!

Mommy Frog

Reply
Aug 30, 2021 at 2:43 a.m. Josie Says...

This article was SO helpful!

We are going this November with our ENTIRE family... I'm talking 16 people! With that being said, will we need to make more than one purchase of MemoryMaker? For instance, if four people are riding Tower of Terror, and another four people are riding Slinky Dog at the same time, will a person in each group need a purchased MemoryMaker assigned to their MDE, or will one be enough for our entire party?

Reply
Aug 30, 2021 at 9:55 a.m. FrogBlog Says...

We are so glad to hear it, Josie - thanks for hopping by! :) If you are all linked in My Disney Experience, you can all share one Memory Maker! Only the party member who purchased Memory Maker will be able to download the photos, but anyone you are linked to can have their bands scanned. Have a great time!

Hoppy planning!

Mommy Frog

Reply
Jul 25, 2021 at 7:33 p.m. Sue Says...

If I am going in September, when is the best time to pre-purchase Memory Maker? Is it too soon to purchase it now? Also, if my friends are part of my party in the My Disney App, how can they see the pictures without the watermark on them. In the past when I have purchased memory maker, only I could download and edit the pictures. My friends were not able too unless I shared them after I downloaded them to my phone.

Reply
Jul 27, 2021 at 12:37 p.m. FrogBlog Says...

Hi Sue!

You can purchase Memory Maker at anytime, even during or after your trip, but in order to take advantage of the advance pricing, you'd just need to purchase it three days before the first day you intend to use it. (So if you want to go ahead now, that's toadally fine!) For sharing photos, if they're already linked to your My Disney Experience account, then navigate to your Family & Friends list. Click "Update" next to each person you want to share your photos with, and make sure that you select "My Disney PhotoPass Photos" so they can view them.

Hoppy planning!

Mommy Frog

Reply
Jul 28, 2021 at 2:22 a.m. Sue Says...

Thank you!!

Reply
Jul 28, 2021 at 8:43 a.m. FrogBlog Says...

Hoppy to help, Sue!

Hoppy planning!

Mommy Frog

Reply
Jul 25, 2021 at 6:31 p.m. Howie T Says...

We are just going to Boo Bash. If we like our photos and take plenty, can we purchase the one day memory maker afterwards? Thanks

Reply
Jul 27, 2021 at 4:06 p.m. FrogBlog Says...

Hi Howie!

Yes, you may purchase the One-Day Memory Maker for Boo Bash, even after the event.

Hoppy planning!

Mommy Frog

Reply
Jul 17, 2021 at midnight Kay Says...

Hi,

I am thinking about purchasing Memory Maker. Once I download the pictures to my computer, can I print the pictures wherever I choose or do I have to download and purchase through Disney? Thanks in advance

Reply
Jul 19, 2021 at 8:06 a.m. FrogBlog Says...

Hi Kay!

Once you've downloaded your photos, you are free to print at a place of your choosing. Hope this helps!

Hoppy planning!

Mommy Frog

Reply
Jul 15, 2021 at 8:56 p.m. Phil Says...

Our trip is 4 months out. When should I order Memory Maker so it doesn't expire before we get there? Also don't want to miss the first 3 days. What's your rule-of-thumb? Thanks!!

Reply
Jul 16, 2021 at 12:22 p.m. FrogBlog Says...

Hi Phil!

As long as you order it three days before your trip begins (to take advantage of the cheaper price), you should be good to go. Once you download the first photo on MyDisneyPhotoPass.com or the My Disney Experience app (or otherwise redeem your Memory Maker purchase), you have 30 days to capture more photos. The photos expire 45 days after the date they were taken.

Hoppy planning!

Mommy Frog

Reply
Jul 13, 2021 at 10:26 a.m. Jessica K Says...

I was looking to take some evening photos for my visit this September, will there be photographers still at the park when it starts to get dark ?

Reply
Jul 13, 2021 at 8:24 a.m. FrogBlog Says...

Hi Jessica!

Yes, there are usually photographers out, even when it's dark.

Hoppy planning!

Mommy Frog

Reply
Jun 8, 2021 at 8:43 p.m. Michelle Fikes Says...

Once you purchase memory maker through the Disney Experience app then what.

Reply
Jun 8, 2021 at 4:20 p.m. FrogBlog Says...

Hi Michelle,

Once you purchase Memory Maker, you may need to link it to your My Disney Experience account. Sign in and go to the “My Reservations and Tickets” tab. Scroll down until you see Memory Maker and then click the link to enter your Memory Maker ID or ticket order number. You can assign the ownership of the Memory Maker to yourself or someone else in your travel party and then confirm your choice. If you have not received an email confirming your order, we'd suggest waiting a little bit longer for it to show up. But if it does not, then you may need to call a Cast Member for assistance at (407) 939-5277 with locating your ticket ID number.

Hoppy planning!

Mommy Frog

Reply
Jun 5, 2021 at 7:19 a.m. Jessica Says...

I only wanted 1 picture but when I go into the app it only gives me the $69 or $199 options nothing for just 1 measly picture. If I buy 4x6 prints from e z prints which the app sends me to will my prints have the photo pass watermarked printed on it that its shows in the preview?

Reply
Jun 7, 2021 at 5:53 p.m. FrogBlog Says...

Hi Jessica,

Instead of the app, you can also try going directly to the Disney PhotoPass website. You should still be able to search through and select individual photos. There are different options for prints, and each option includes digital download rights to the photo. It would not include any watermarks.

Hoppy planning!

Mommy Frog

Reply
May 29, 2021 at 2:45 p.m. SHARI Says...

I used this at Disneyland and got a few free printed pics as well as the digital downloads. Is it the same at Disney World?

Reply
Jun 1, 2021 at 3:52 p.m. FrogBlog Says...

Hi Shari,

You would have to purchase it, but Memory Maker would be your best option if you'd like to download all of the digital photos taken by PhotoPass photographers, as well as ride photos. However, you can purchase photos individually if you only wanted to keep a few.

Hoppy planning!

Mommy Frog

Reply
May 16, 2021 at 4:42 a.m. Maria Says...

I’m going in the end of this month. Will picture taking with characters still not be available or can accommodations be made of some sort?

Reply
May 17, 2021 at 8:10 a.m. FrogBlog Says...

Hi Maria,

At this time, the traditional character greetings are unavailable and we're unsure of when they'll be coming back, but there are several characters who do have photo opportunities, such as Stitch in Tomorrowland at Magic Kingdom or Mary Poppins in the U.K. gardens at EPCOT (they're just socially distanced).

Hoppy planning!

Mommy Frog

Reply
May 10, 2021 at 2:31 a.m. Erin Ratliff Says...

Hi, This is great info as I am thinking of purchasing a memory maker package for my upcoming trip to Disney World in July. My husband is not going however he has an iPhone and I have an Android device. I read that the extra features to add stickers and boarders is only available on iPhone. If he isnt going with us can I still add him to share my photos with so I can use this feature from his phone?

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May 10, 2021 at 7:40 a.m. FrogBlog Says...

Hi Erin,

Yes! Just make sure he's connected as part of your Friends and Family list, and you can select the option to share your Disney PhotoPass photos with him.

Hoppy planning!

Mommy Frog

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May 5, 2021 at 9:37 p.m. Nate Says...

This is great article with a lot of useful information.

I'm wondering if anyone has run into the same problem we are. I've downloaded the photos from the Photopass website, but after unzipping the folders, it looks like all of the photos have long complex file names, and they're all out of order! Is there a way to download our photos so that they automatically sort by the time the photo was taken? We can go through and try to organize them manually, but there has to be a better way. Thanks!

Reply
May 5, 2021 at 3:36 p.m. Dini Says...

Hi there. Do you know if it’s possible to but individual digital photos? I’m trying to buy only one but can’t find this option on the app.

Thanks so much

Reply
May 5, 2021 at 1:38 p.m. FrogBlog Says...

Hi Dini,

When you open the app, scroll to the main menu and select "Photos." Once you've found the photo you'd like to download, click on it, and there should be options to purchase unlimited downloads of that photo (along with options to purchase unlimited downloads of all photos from that day, or Memory Maker). You can also purchase individual photos on the Disney PhotoPass website.

Hoppy planning!

Mommy Frog

Reply
Mar 29, 2021 at 2:18 a.m. Says...

I see if you pre-purchase the memory maker photo pass then the cost is $169. However when I go into the app it doesn’t say anything about $169. It says it’s $199. Is there any specific way to get the deal?

Reply
Mar 29, 2021 at 7:52 a.m. FrogBlog Says...

Hi there!

We are seeing the same thing on the app, unfortunately! But if you hop here instead (the website rather than the app), you should see the advance, discounted price :) Hope this helps!

Hoppy planning!

Mommy Frog

Reply
Mar 29, 2021 at 6:12 p.m. Kerri Says...

Thank you!

Reply
Mar 29, 2021 at 3:03 p.m. FrogBlog Says...

You're very welcome, Kerri! :)

Hoppy planning!

Mommy Frog

Reply
Dec 15, 2020 at 6:40 p.m. Joan Says...

Our family of 8 used Photo Pass on our last trip to Disney World. Everyone was linked and able to use it. Best part for me was in all my trips to Disney there was so much I missed because I was busy taking pictures - often without me in them. It was great to have someone do the photography and actually see me for a change. We actually had over 700 pictures taken and it was well worth the money plus we were able to add frames and sayings after we downloaded them and made CD copies for every one in our party. We split the cost and it was worth every penny.

Reply
Oct 3, 2020 at 11:46 p.m. Sean Says...

We are heading to Disney in Nov and are thinking about the Memory Maker. Is it still worth it, due to COVID? I thought I read somewhere that characters are no longer roaming the park. That said, is there enough opportunity for pictures to warrant Memory Maker?

Thanks for your help!

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Oct 5, 2020 at 7:23 a.m. FrogBlog Says...

Hi Sean!

That's correct; there are no formal meet and greets right now. The characters are instead out and about sporadically, so Memory Maker would just cover the PhotoPass stops at icons around the parks (in front of the castle; in front of the Tree of Life; in front of the Millennium Falcon or the Chinese Theater; etc.).

Hoppy planning!

Mommy Frog

Reply
Jul 18, 2021 at 2:23 p.m. Angie P Says...

Are the action shots from the rides included in memory maker?

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Jul 19, 2021 at 8:01 a.m. FrogBlog Says...

Hi Angie!

They sure are :)

Hoppy planning!

Mommy Frog

Reply
Jun 25, 2020 at 1:57 p.m. Susan Covington Says...

We bought a memory maker, but our trip was cancelled due to COVID, can we get refunded or can I wait to use it in a year or 2?

Reply
Jun 25, 2020 at 3:24 p.m. FrogBlog Says...

Hi Susan!

Yes, we would imagine that Disney can help you out with either option! The best number to call would be (407) 560-4300 (PhotoPass Guest Support).

Hoppy planning!

Mommy Frog

Reply
Feb 15, 2020 at 4:09 p.m. Shawn Says...

We love Disney Memory Maker. We consider it worth the money to do it, but believe there is one major thing to consider.

You have purchased access to a service. If you don't take advantage of that service it won't be worth it. So actively seek out photographers. Ask them to be creative, but if they are just posing you in the same way each time then suggest your own poses or just be fun/silly/serious/absurd. We have hundreds of memories that expand our vacation well after it is finished.

I am sad to see that recent changes have removed the stickers/editing from anything but an iPhone and recent updates to the app have it constantly crashing on our iPad Mini 2.

In addition the removal of automatic Stock Photos is another sad loss. I note that you now can get them when you spend additional money on the USB or CD archive, but have no idea what those "400+ stock photos" look like nor how recent they are. Do they include Galaxy's Edge? Toy Story land? etc... Would love to see an update to this that includes some info on the Stock Photos. Would be even better if you could see watermarked or thumbnail versions of them to be able to judge if that extra cost is worth it. Any insights on to where we might find some of this info?

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Feb 11, 2020 at 2:12 p.m. Tyler West Says...

Hey I am planning on buying an Annual Pass. The platinum pass to be exact. I live in SC so I will put the voucher in the app well before our trip but I will not pick up our pass until the day before our first day in the park. Will the photo pass work the first day in the park with an AP or does it take 3 days like MM? And are they unlimited downloads with APs for everyone on my account just like MM?

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Feb 11, 2020 at 4:27 p.m. FrogBlog Says...

Hi Tyler!

As long as your pass is linked in My Disney Experience during your trip, PhotoPass should go into effect immediately. Unlike Memory Maker, though, only Annual Passholders who are linked to your account will have the unlimited download benefit - so if you're traveling in a group and are the only one with an AP, be sure to scan your MagicBand at PhotoPass stops! You can then download and share, but others won't be able to do the same unless they are also pass holders (though they may be able to see the photos in My Disney Experience). Be sure that everyone is linked in My Disney Experience and has selected that everyone has permission to see one another's photos!

Hoppy planning!

Mommy Frog

Reply
Jan 28, 2020 at 7:27 p.m. Sydney Says...

Hi! I am about to buy an annual pass (only the weekday). How long does your MemoryMaker last? Will I be able to take photos the entire year? Thank you

Reply
Jan 28, 2020 at 2:40 p.m. FrogBlog Says...

Hi Sydney!

Do you know which type of annual pass you have? Memory Maker is included for the length of your pass for Disney Platinum Plus, Platinum and Gold Passholders! If you have any question about which type of pass you have, there is a special Passholder line at 407-939-7277.

Hoppy planning!

Mommy Frog

Reply
Jan 13, 2020 at 4:26 a.m. Melody Bell Says...

Good evening. We are going to Disney works the end of this month for a few days. We will be going to 3 Disney parks. If I buy the memory maker, can we use it at all parks for the entire time there?

Reply
Jan 13, 2020 at 8:57 a.m. FrogBlog Says...

Hi Melody!

Yes, if you purchase Memory Maker, you can use it at all of the Disney Parks for your entire visit. Be sure to activate it at least three days in advance to save some extra green!

Hoppy planning!

Mommy Frog

Reply
Jan 12, 2020 at 12:12 a.m. Linda Says...

I just returned from January 2020 WDW trip and am looking at photos on memory maker but do not see any options to edit/crop/add borders/add stickers on either my computer or through the Disney app on my android phone. Have they removed this capability from both the computer and phone now?

Reply
Jan 15, 2020 at 9:44 a.m. FrogBlog Says...

Hi Linda!

The editing function (including adding borders, stickers and filters) is only available on Apple IOS devices. It is not available through the website or Android app, unfortunately! Sorry to be the bearer of bad news! We've adjusted our post accordingly, as well.

Hoppy planning!

Mommy Frog

Reply
Jan 8, 2020 at 6:40 p.m. Christine Says...

Hello again. Please ignore my previous comment. I didn't see all of the comments at first; you've already addressed my question in a previous comment. (Memory Maker works without MagicBands.) Thanks!

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Jan 8, 2020 at 4 p.m. FrogBlog Says...

Hi Christine!

No worries - you are correct that Memory Maker can be used with both MagicBands and cards :) Thanks for taking the time to hop by!

Hoppy planning!

Mommy Frog

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Jan 8, 2020 at 6:18 p.m. Christine Says...

Thank you very much for this information; it was very helpful! I'm going to WDW with a large party (13) - all are tied to MyDisneyExperience, but not all have MagicBands, nor were they [all] planning on buying MagicBands. They do all have tickets (except the 2-year-old). Can the Memory Maker still be attributed to our MyDisneyExperience without having MagicBands/with only the ticket (cards)? Thanks!

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Dec 30, 2019 at 5:47 a.m. Whitney Says...

Hi, I am visiting Disney in a month. I saw this article and was interested in getting the attractions plus package but I can't find this anywhere on Disney's website. Is this still available or is it something that needs to purchased at the park? If so I am thinking i should contact disney to make sure because I will then need to determine if we should get the memory maker. I appreciate any info you can offer. Thank you.

Reply
Dec 30, 2019 at 2:22 p.m. FrogBlog Says...

Hi Whitney!

We're sorry to say that this package is no longer available! We've gone ahead and removed it from the post, as well. If you are going to opt for Memory Maker, be sure to purchase in advance to save $30! :)

Hoppy planning!

Mommy Frog

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Dec 10, 2019 at 4:13 a.m. Jackie T Says...

Forgive me if this has already been asked, but I can't find the answer anywhere. We are traveling to Disney World in March and will be entering the parks using a cast member's main gate passes. Can memory maker still be tied to the MDE account when a magic band is scanned even if that person doesn't have a ticket linked to their account? (Cast member guests use a plastic card for their ticket for the day) We will be purchasing 1 ticket from Undercover Tourist, but it'll be a child's ticket, so I don't know if I can/want to link Memory Maker to it.

Reply
Dec 11, 2019 at 7:35 p.m. FrogBlog Says...

Hi Jackie!

Yes, as long as Memory Maker is linked to your My Disney Experience account, you'll be able to scan your Magic Band even if there isn't a ticket tied to the account. Have a frogtastic time!

Hoppy planning!

Mommy Frog

Reply
Dec 3, 2019 at 11:08 p.m. Genevieve Grandmont Says...

We are going to Disney for the first time with the kids in March 2020. We are not staying on a Disney resort. Can I still purchase a PhotoPass/memory maker? Can I purchase now to have it mailed to us or will it expire in 30 days from purchase?

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Dec 4, 2019 at 8:26 a.m. FrogBlog Says...

Hi Genevieve!

Yes, you can purchase Memory Maker even if you are staying on-site - and if you purchase in advance, you can save some green! Be sure to purchase at least 3 days before your visit. It won't be activated until you use it the first time, and then will expire 30 days thereafter. Memory Maker will be linked to your My Disney Experience account, so you can link it to a MagicBand or ticket to use in-park with PhotoPass photographers.

Hoppy planning!

Mommy Frog

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Oct 10, 2019 at 9:38 a.m. Ashley Y Says...

It looks like even an advanced purchased memory maker is $199 on the app??? I’m not seeing a $30 discount option anywhere.

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Oct 10, 2019 at 7:31 a.m. FrogBlog Says...

Hi Ashley!

We still see the active discount here (you'll need to choose advance purchase rather than starts immediately to receive the discount). You can then use a code to link Memory Maker directly into My Disney Experience. Hope this helps!

Hoppy planning!

Mommy Frog

Reply
Dec 30, 2019 at 7:47 p.m. Dyan Tua Says...

I only see the price of $169... I'd there a difference from the 199 I'm going to the parks from Jan 4 to 8

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Dec 30, 2019 at 2:21 p.m. FrogBlog Says...

Hi Dyan!

The $169 price is a special discount for purchasing in advance (at least three days prior to first use). $199 will come into play if you are looking to use Memory Maker right away (so that it's available for immediate use, with no advance purchase). Hope this helps!

Hoppy planning!

Mommy Frog

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Oct 9, 2019 at 12:32 p.m. Sara Flores Says...

My daughter took a picture with jack and sally at Mickey Halloween located at the theater but she didn’t receive a card or anything and she really wants that picture how do we fell it the picture if she didn’t get any info on it.

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Oct 9, 2019 at 4:07 p.m. FrogBlog Says...

Hi Sara!

We'd suggest getting in touch with the PhotoPass department with the date and time of the photo - they can try to help sleuth it out! They can be reached at (407) 560-4300.

Hoppy planning!

Mommy Frog

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Sep 21, 2019 at 6:50 p.m. Don Says...

My wife and myself are making our first trip to WDW for our anniversary in November. I have tried with no success to find a listing of Memory Maker photo spots for all four parks including restaurants. We have Dinner reservations for Be Our Guest and would like to know if pictures are taken in the restaurant. Thanks for any help you can give me.

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Sep 23, 2019 at 8:17 a.m. FrogBlog Says...

Hi Don!

Photos are taken with the Beast (though it's optional) via a PhotoPass photographer at Be Our Guest. This takes place outside of the dining room itself in Belle's library, though you'll have lots of time to walk around each of the different rooms of the restaurant to take photos independently, as well. Hope this helps!

Hoppy anniversary!

Mommy Frog

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Sep 17, 2019 at 3:27 p.m. Abdul K Says...

since WDW has raised the prices of Platinum Ap's substantially (25% +/-), i have been forced to choose silver level passes for my family. The one drawback is that there are no unlimited photopass downloads in the Silver pass. But if one family member loads "memory maker" on to his Silver annual pass, will it be the same as a gold pass with unlimited photopass downloads? From the article above, it seems that the only drawback is that after 72 hours your photos dissapear. Or is there more? thanks

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Sep 18, 2019 at 1:30 p.m. FrogBlog Says...

Hi Abdul!

You are correct – the Silver Pass does not include unlimited PhotoPass downloads. If you purchase the Memory Maker, then yes, you would get unlimited downloads during a 30 day period (from the time of the first photo taken). However, photos expire 45 days from the date they’re taken.

Hoppy planning!

Mommy Frog

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Jan 27, 2020 at 3:47 p.m. deb pudell Says...

so if i purchase the memory maker in advance... i should activate it actually 3 days BEFORE we get there.. correct? then will pictures automatically be able to be seen once we have pictures taken?? what is this 72 hour wait about then?

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Jan 27, 2020 at 12:52 p.m. FrogBlog Says...

Hi Deb!

There are two options for purchasing Memory Maker (with regular park admission): One is slightly more expensive, but allows you to start taking photos immediately. The other is less expensive, but has a 72 hour waiting period, like you mentioned. In both cases, your photos will expire 45 days from the date they’re taken. If you want to save a little extra green, we recommend purchasing 3 days prior to your trip so that you’re able to use it on the first day! Once you arrive and take a photo, have the PhotoPass photographer scan your MagicBand or admission card, and the should appear in your My Disney Experience account (some ride photos will appear automatically). It may take a few hours for photos to appear in the app. The above comment was in response to someone with an annual pass, where the Memory Maker rules of use differ a little from general park admission since it’s an added pass bonus ? Hope this helps!

Hoppy planning!

Mommy Frog

Reply
Jan 27, 2020 at 3:43 p.m. deb pudell Says...

so photos do not disappear after 72 hours then?

Reply
Sep 8, 2019 at 5:59 p.m. H Says...

Hiya,

I am heading out to florida in May 2020 and wondering when I could purchase my memory maker - ideally as early as possible, also is the memory make able to be used in Other Disney parks so Hong Kong and LA as visiting these for a few days before heading to Florida

Reply
Nov 6, 2019 at 3:51 a.m. Danielle Says...

Disney Hong Kong is not worth going. I don’t recommend it!! Disney Shanghai is great!

Reply
Nov 12, 2019 at 1:17 p.m. H Says...

Hi thanks for this - it came In with my trip the to Hong Kong so will pop in for a day

Reply
Sep 9, 2019 at noon FrogBlog Says...

Hi there!

You can purchase Memory Maker up to a year ahead of time - enjoy!

Hoppy planning!

Mommy Frog

Reply
Sep 11, 2019 at 6:58 a.m. H Says...

Thank you for this!!

I am guessing they are only available to us in the Orlando parks - not Hong Kong and LA as well

If so do you know where I can purchase for these parks ?

Reply
Sep 11, 2019 at 7:49 a.m. FrogBlog Says...

You are so welcome! We aren't quite sure on Hong Kong, but in LA, unlimited photo privileges are included on days that you upgrade to MaxPass - so not entirely the same, but similar (and worth it for the price of downloading pics alone, in our opinion!).

Hoppy planning!

Mommy Frog

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Aug 24, 2019 at 11:33 a.m. Erin Says...

What have you done with the pictures on Memory Maker after your trip to Disney? I’m thinking of doing a book for my daughter Sweet 16 Disney trip”! But just looking for other creative ideas!

Thanks,

Erin

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Aug 26, 2019 at 12:03 p.m. FrogBlog Says...

Hi Erin!

This is a great question - I bet the Frog Pond has some suggestions! The most important thing to do is to download them within a month of getting home. From there, we've printed, made canvas photos and made photo books like you mentioned :)

Hoppy crafting!

Mommy Frog

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