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Your Guide to Disneyland's Theme Park Reservation System — How to Make Your Disneyland Reservation!

by Mommy Frog on March 4, 2024 227 Los Angeles

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Hop, hop, hurray — A lot is hoppening this year at Disneyland Resort. A new ride — Tiana's Bayou Adventure — is set to open later in 2024! San Fransokyo Square is open with Baymax and new foods to try. Pixar Place Hotel is opened Jan. 20, 2024, and spring is alive with Food & Wine Festival, Season of the Force and Pixar Fest, meaning there's nonstop fun well into summer! Ticket holders can now view the availability calendar and reserve park dates up to 180 days in advance (or 90 days for Magic Key pass holders). Here's how to make Disneyland theme park reservations and purchase Disneyland tickets!

Your Guide to Disneyland's Theme Park Reservation System - Esplanade Mosaic

You'll want to read carefully because the way you reserve tickets purchased through Disneyland differs from tickets purchased through Undercover Tourist. If you purchase directly through Disneyland, you must select dates to reserve before purchasing. If you already have tickets, plan to purchase from Undercover Tourist or have a Magic Key pass, you'll need to use the Disneyland Park reservation system to reserve your dates. Even if you do purchase directly from Disneyland, you will still use this same system to manage your reservations in case you need to modify or cancel them.

To visit Disneyland or Disney California Adventure, you will need valid admission for that park AND a reservation using the Disneyland theme park reservation system. This post will walk you through all of the key details you need to know to get a ticket and reserve your spot at Disneyland Resort!

NOTE: Three new hoppy additions are part of Genie+! Mickey and Minnie's Runaway Railway joined at Disneyland and The Little Mermaid ~ Ariel's Undersea Adventure joined at California Adventure). Pirates of the Caribbean is temporarily on Genie+ while Haunted Mansion is closed for a long refurbishment.

Types of Tickets that Need Disneyland Reservations

Your Guide to Disneyland's Theme Park Reservation System - People post with Mickey

Short and simple answer: All guests ages 3 and up!

Disneyland has set aside a limited number of park reservations for visitors to limit capacity. All guests who have existing tickets or who need to purchase theme park tickets require reservations. Hotel guests with tickets also need to make reservations. These reservations are released on a rolling basis, 180 days in advance as of October 2023. We do see more reservations released in batches, so definitely keep checking if you do not see availability right away. If you do see your date appear, reserve quickly, as popular dates go quickly.

What About Magic Keys?

The Magic Key program replaced the former annual pass program. Magic Key holders must make advance reservations to visit the parks. Magic Key holders use the same reservation system and may make reservations up to 90 days in advance and have a limited number of reservations they can hold at a time, which varies by type of pass. But as soon as a reservation is used, modified or canceled, a new reservation may be booked. The availability calendar for Magic Key holders differs from other ticket holders. You might see a day without reservations available for Magic Key holders while there is plenty of availability for other ticket holders and vice-versa. We will discuss Magic Keys in detail below.

Which Type of Ticket Does Not Need a Reservation?

If you purchase a dated ticket for an after-hours event, such as a Disneyland After Dark party or the Oogie Boogie Bash, you do not need to make a theme park reservation for that event.

How Do I Buy Tickets and Make a Reservation?

Your Guide to Disneyland's Theme Park Reservation System - Woman at park turnstile

All ticket holders who visit during normal park hours need to use the theme park reservations page.

And don't froget: You can get discounted Disneyland tickets from your favorite froggies! After you purchase, you will link your tickets and visit the theme park reservations page. Plus, we've got deals on tickets with Genie+ so you can save on this benefit in advance! We now sell refundable 1-day tickets, too. Ribbit!

Important Links

It's so easy for the information you need to find to get lost in all the details. Here are all of the important links you may find hopful: 

  • Disneyland Park Availability Calendar — This calendar allows you to make sure the park you want to visit is available the day you want to visit (before you buy or start to reserve). Some days have only one park available, and others have no more availability for either park. Check the Park Hopper calendar versus the 1-Day ticket calendar, as they are different. You can even check the availability for hotel guests!
  • Disneyland 1-Day Ticket Tier Blockout Dates — If you have or wish to purchase a 1-Day ticket, you can see which days are blocked for each tier. Popular days such as weekends and holidays are higher tiers and cost more than, say, Tuesdays and Wednesdays at a non-peak time. Note that this calendar does not show if the days are full. You must also visit the Disneyland Park Availability Calendar to see which days are currently available to reserve.
  • Magic Key Holder Availability Calendar — If you have a Magic Key pass, you can check availability and blackout dates here.
  • Disneyland Theme Park Reservations — This is where you can get started, whether you need to buy tickets and/or reserve your days. A step-by-step guide is below.
  • StartYourDisneylandExperience.com — After you've purchased tickets, this link also takes you through the step-by-step process.

When to Book

You'll need to plan your visit in advance, but you are limited to 180 days in advance. The reservations are released on a rolling basis, and new reservations out go live at 8 a.m. Pacific Time each day. The earlier you book, the better park availability there is. In our experience, dining reservations go live before then on the same day, so book your dining 60 days out early in the morning before you even make your park reservations (usually about or shortly after 6 a.m.). You can always cancel dining up to two hours in advance if your park reservations change or you do not start your day in the park you had originally planned to visit.

Purchasing Tickets Through the Disneyland Site

 

If you want to purchase a 1-Day ticket, you can purchase it through the Disneyland site (or now from Undercover Tourist as well). The 1-day tickets vary in price by date. Multi-day tickets are a set price for several days (or dates)

Don't worry; buying and reserving just got easier. You can now purchase and reserve tickets at the same time! When purchasing through the Disneyland site, you'll follow these steps:

  1. Visit Park Reservations and select the ticket you want.
  2. Select the number of days you wish to visit the parks (in this case, one).
  3. Choose the number of tickets you need for all of the guests in your party, per age group.
  4. Select your ticket type — one park per day, or Park Hopper tickets.
  5. Pick a date (or dates) and Continue.
  6. Select your park. Pick a park for each day of your theme park reservation, subject to availability. With a Park Hopper, select your starting park for each day of your visit and Continue.
  7. For added convenience, you may now select the add-on option of purchasing parking vouchers in advance as well as Genie+ service.
  8. Review your current selections, and hit Continue to check out.
  9. Add the name of the guest to each ticket. Do this properly so you'll know how to distinguish each person's ticket. It's mostly for your reference. Let's say Dad has to cancel coming to Disneyland and Grandma wants to use his ticket. As long as it's unused, she can use it. Once she enters the gate and gets her photo taken, that ticket is hers no matter what the name says on it.
  10. Finish checking out and verify that you provide the correct email address and payment information.

Because you're purchasing directly through the Disneyland site, your ticket will automatically be linked to your account. You do not have to make a separate reservation.

Before you purchase through Disneyland, you'll want to hop down to compare costs for purchasing from Undercover Tourist. You can save a lot of money by purchasing authorized tickets through Undercover Tourist. They are the same tickets as Disneyland tickets but cost less!

There are a few things to keep in mind when purchasing directly from Disneyland. You can no longer purchase tickets to Disneyland without first choosing your reservation dates. You must reserve all the dates for multi-day tickets before you purchase. But if you need to change them, you can modify the reservations or cancel them. Keep in mind that the 1-Day tickets are subject to tiers so if you change your dates, you can only visit the same level tier or below. If you are buying for multiple people, you need to book the same dates for your entire party. If you have different dates that some party members wish to visit, purchase those tickets separately.

To save money on multi-day tickets, read on for how to purchase and reserve.

How to Make a Disneyland Reservations for Existing Tickets or Tickets Purchased from Undercover Tourist

Your Guide to Disneyland's Theme Park Reservation System - Disneyland ticket

To limit capacity at Disneyland, every park-goer must make an advance reservation. To enter a theme park, guests 3 and up must have both a theme park reservation and valid admission to that same park.

It's a good idea to check the park reservation availability before you purchase to make sure the park you want to visit has availability for your day. (If park hopping, you will want to make sure the park where you want to start your day is available.) Once you have your theme park ticket, you will want to make your Disneyland reservation ASAP!

How to Make a Disneyland Park Reservation 

First off, you need to buy a ticket or link an existing ticket. (For 1-Day tickets and prices, hop down to Ticket Pricing and How to Check Ticket Calendars for 1-Day Tickets.) If you're purchasing through Undercover Tourist, our E-tickets are typically processed within a few minutes and emailed to you (though this may take up to 24 hours). We suggest purchasing a few days in advance. You'll receive a confirmation email that includes your E-ticket so that you can hop on those reservations!

Here is how to make your Disneyland theme park reservation:

  1. Register or sign in to the Disneyland app or head to StartYourDisneylandExperience.com and link your admission. To link your ticket from Undercover Tourist, you'll simply enter your ticket's 19-digit confirmation number. This can be found in your confirmation email, or just beneath the barcode on your ticket (or, using the barcode on the ticket, you can scan it directly into the app). You may need to enter the name of each ticket holder (it's important to do this correctly as you cannot change this).
  2. Access the theme park reservation system. Click to make a park reservation by selecting Make or Modify Park Reservations. You'll then see two choices: Book Theme Park Reservation and Retrieve Hotel Reservation. If you are staying on-site or through a Good Neighbor package, you can link your hotel reservation or confirmation number. That unlocks better reservation availability. (If you have linked a hotel reservation, you'll want to go to the reservation, click View Details and then Make Theme Park Reservation. It will unlock more availability for you.)
  3. Create your party. Select Book Theme Park Reservations and then you can create your party. Select the ticket you want to make a new theme park reservation for and click Next. You may only make park reservations for up to 15 tickets at a time. (If you do not see your tickets, click +Link a ticket or Magic Key Pass to link your park admission.)
  4. Select a date and theme park. Choose the date and the theme park that you'd like to visit. You'll see a calendar that shows availability (availability changes all the time). If there is not any park availability left on a selected date, you'll see a slash through it on the calendar. If you have a multi-day ticket, after you confirm one day, you'll return to the previous screen and select Book Theme Park Reservation to repeat the process and make reservations for each day of your ticket. If you have a Park Hopper ticket, choose the theme park where you want to start your day (before 11 a.m.). After 11 a.m. you can visit either park. The Park Hopper availability can vary from the 1-Day availability. Once all of your ticket's days have been reserved, the button to book a reservation will no longer appear, leaving just the option to view existing reservations. To make changes, you can modify or cancel.
  5. Review and confirm your visit. Scroll down Terms and Conditions and check the box and Confirm Changes. Provide an email address (this may be auto-populated, so be sure to double-check it) to receive confirmation of your reservation and the QR code. You'll be able to see or manage your park reservations in the Future Plans part of the Disneyland app at any time. (Cast members do not usually ask for the reservation QR code — you just need your ticket — when you enter. But it's good to have proof just in case something goes wrong or the system goes down. We once had to prove we had a reservation when the park's system went down.)

Your Guide to Disneyland's Theme Park Reservation System - modify reservation

The hoppy news is that instead of needing to completely cancel and rebook a park reservation if you have to change the date or park for your visit, you can now simply modify the reservation to your new date or park without having to cancel the reservation first. 

Guests can make reservation changes on Disneyland.com (those using the app will be redirected to the website). This ability is still subject to reservation availability and blackout dates.

Tips for Navigating the Site

Your Guide to Disneyland's Theme Park Reservation System - Goofy and Clarabelle Though it may seem complicated, overall, the process is simple: Book your tickets. Link the tickets to your Disneyland account. Then make the Disneyland theme park reservations.

You may have a lot of questions. There is a bit of flexibility in the system if you have several people with tickets. In our case, we have days we want to visit together and days where some people will visit separately. We were able to make each person's reservations and customize the visits for our extended froggy family.

On the Disneyland home bar, you will see My Disneyland. On the pull-down menu, click Ticket and Reservation Details to start reserving. Click Make or Modify Park Reservations.

You should see your tickets or upcoming reservations listed. For people who will be visiting together, click all the tickets that apply. To customize, click just the ticket you want to reserve. If you have a 1-Day tiered ticket, your calendar will look different from the park hopper calendar.

When park hopping with a multi-day ticket, you will select your date and park for your first day, and then you may select other dates and the park you'd like to start at for your additional days. You will be shown all eligible dates. The first date you pick does not need to be the first date you visit. You'll be shown available dates that are 13 days before and after the date you selected.

Theme park reservation dates can be changed (provided your ticket isn't date-based). You can now modify your current reservation and rebook for your new date — so check availability before you make that move! You can do this directly through the Disneyland app or site at any time.

Always go back and view your reservations. Confirm that everyone in your party is starting at the same park on the same day. So many people accidentally have a different park reservation than the rest of the party. And once reservation fill up for a park, you can't change it.

Reservation Limitations:

  • Guests may make reservations up to 180 days in advance.
  • Magic Key Holders may make reservations up to 90 days in advance.

How to Make a Magic Key Reservation

To use a Magic Key pass:

  1. Access the calendar. Make sure your pass is valid the day you want to visit up to 90 days in advance and that the park has availability.
  2. Go to the reservations page and log in to your Disneyland account and make or modify a reservation the same way other ticket holders reserve their days. You can make reservations for one park, choosing the park you want to visit first if both parks are available. All Magic Keys are park hoppers. You can hop back and forth after 11 a.m. Park hopping guests can enter either park no matter the reservation if arriving after 11 a.m.
  3. Review and confirm your visit by checking the Terms and Conditions box. (Do not froget to scroll down and complete this step. That's another big mistake people make.)

Don't froget! You can now simply modify your park reservation to your new date or park without having to cancel the reservation first. 

Magic Key holders use the same reservation system as everyone else but may have a more limited selection of days when booking. Weekend days, festivals and holidays fill up quickly for Magic Key holders, so reserve early. It can be challenging to find same-day reservations, even during the week at times. Park availability changes frequently. If you don't see what you want, just keep checking, especially the night before and the middle of the night.

If you hoppen to have both Magic Keys or regular tickets in your account, you will see all of your reservations and tickets/passes in the same place. When you link friends or family members to your Disneyland account or app, you'll also see their reservations. We have found that hopful in coordinating plans and starting theme parks.

Penalties for No-Shows

Unlike people with 1-day and multi-day ticket reservations, Magic Key holders face penalties for no-shows. Key holders can cancel or modify a reservation without penalty up until 11:59 p.m. the night before the reservation. However, if they do not show up three times in 90 days, the ability to make new reservations will be suspended for 30 days. Existing reservations are not deleted at that time. In comparison, if regular ticket holders do not show up, they can simply make a new reservation. To avoid a Magic Key no-show, a Key holder should cancel or modify by the night before or enter the park before closing on the day of the reservation.

The good news is that Magic Key holders can now see if they have any no-shows when they go to make a reservation. When you go to select a person to make a reservation for, you'll see the number of reservations available as well as the number of No-Shows. Click View Details to show the history.

Managing Reservations Through the Disneyland App

You can initiate managing your theme park reservations through the Disneyland app. There are two ways to start the process. Tap the "+" sign and then Make Park Reservations. The other way, you will tap the three horizontal lines at the bottom of the home screen, then scroll down to Future Plans. Tap any of the plans to be sent to the site to modify or check plans. You'll need to sign into your Disney account and follow the same steps you would follow for the site. Don't froget to scroll down to tap the Terms and Conditions box.

Ticket Pricing and How to Check Ticket Calendars for 1-Day Tickets

Disneyland has a tiered pricing schedule for 1-Day tickets. Each day has a different price based on expected crowds. Before you purchase, you'll have to check the Ticket Calendars to see which dates are valid. If you already have an unused tiered ticket, you can look at which days are blocked for your tier at disneyland.disney.go.com/park-availability. It does not indicate that the day is still available. You'll have to hop over to the Disneyland Park Availability Calendar to see which days have filled up or still have room for reservations.

We know you want to save as much money as you can, so looking at the park availability calendar can help you pick the cheapest ticket for your day. If you already have a ticket, you can see which days the ticket is valid for making a park reservation.

The best savings come Tier 0 tickets or with multi-day tickets. Multi-day tickets are not subject to the tiered pricing or date restrictions (whew, one less thing to worry about!) — and we have hoppin' good news! Undercover Tourist is offering discount multi-day Disneyland tickets, available now! Our official Disneyland tickets can be linked to your account and used to make park reservations.

For now, Disneyland has released pricing schedules. More details will be released on a rolling basis. Hop over to view the ticket dates each tier is good for.

Let's take a look at Disneyland ticket tiers and prices for 1-Day Tickets with admission to 1 park per day (not refundable):

  • Adult 1-Day Tier 6 Ticket with Admission to 1 Park Per Day — $194 ($183 child)
  • Adult 1-Day Tier 5 Ticket With Admission to 1 Park Per Day — $184 ($174 child)
  • Adult 1-Day Tier 4 Ticket With Admission to 1 Park Per Day — $169 ($160 child)
  • Adult 1-Day Tier 3 Ticket With Admission to 1 Park Per Day — $154 ($146 child)
  • Adult 1-Day Tier 2 Ticket With Admission to 1 Park Per Day — $134 ($127 child)
  • Adult 1-Day Tier 1 Ticket With Admission to 1 Park Per Day — $119 ($112 child)
  • Adult 1-Day Tier 0 Ticket With Admission to 1 Park Per Day — $104 ($98 child)

Undercover Tourist now sells 1-Day Tickets! They do cost a few dollars more, however, if your plans are tentative, but you want to secure your dates. Undercover Tourist Disneyland tickets are refundable for up to 365 days, whereas tickets purchased directly from Disneyland are not. Disneyland 1-Day tickets expire Dec. 30, 2024.

Here are Undercover Tourist 1-Day Refundable Ticket Prices (for a very limited time we are keeping the old prices):

  • Adult 1-Day Tier 6 Ticket with Admission to 1 Park Per Day — $184.37 ($174.07 child)
  • Adult 1-Day Tier 5 Ticket With Admission to 1 Park Per Day — $174.04 ($163.77 child)
  • Adult 1-Day Tier 4 Ticket With Admission to 1 Park Per Day — $163.77 ($154.50 child)
  • Adult 1-Day Tier 3 Ticket With Admission to 1 Park Per Day — $148.32 ($140.08 child)
  • Adult 1-Day Tier 2 Ticket With Admission to 1 Park Per Day — $132.87 ($125.66 child)
  • Adult 1-Day Tier 1 Ticket With Admission to 1 Park Per Day — $117.42 ($111.24 child)
  • Adult 1-Day Tier 0 Ticket With Admission to 1 Park Per Day — $107.12 ($100.94 child)

Park Hopper Disneyland 1-Day Tickets:

  • Adult 1-Day Tier 6 Park Hopper Ticket — $259 ($248 child)
  • Adult 1-Day Tier 5 Park Hopper Ticket — $249 ($239 child)
  • Adult 1-Day Tier 4 Park Hopper Ticket — $234 ($225 child)
  • Adult 1-Day Tier 3 Park Hopper Ticket — $219 ($211 child)
  • Adult 1-Day Tier 2 Park Hopper Ticket — $199 ($192 child)
  • Adult 1-Day Tier 1 Park Hopper Ticket — $184 ($177 child)
  • Adult 1-Day Tier 0 Park Hopper Ticket — $169 ($163 child)

Park Hopper Undercover Tourist 1-Day Park Hopper Refundable Tickets (for a very limited time we are keeping the old prices):

  • Adult 1-Day Tier 6 Park Hopper Ticket — $251.32 ($241.02 child)
  • Adult 1-Day Tier 5 Park Hopper Ticket — $241.02 ($230.72 child)
  • Adult 1-Day Tier 4 Park Hopper Ticket — $230.72 ($221.45 child)
  • Adult 1-Day Tier 3 Park Hopper Ticket — $215.27 ($207.03 child)
  • Adult 1-Day Tier 2 Park Hopper Ticket — $199.82 ($192.61 child)
  • Adult 1-Day Tier 1 Park Hopper Ticket — $184.37 ($178.19 child)
  • Adult 1-Day Tier 0 Park Hopper Ticket — $174.07 ($167.89 child)

Keep in mind that a ticket can be used for its tier as well as a lower tier. But a lower-tier ticket cannot be booked for a higher-tier date if you change your mind. You can only upgrade at the ticket window. That's one reason why we love multi-day tickets. You do not have to worry about tiers or blackout dates. Another reason to love multi-day tickets is that it's generally cheaper per day to add park hopping to a multi-day ticket than to a 1-day ticket!

If you are unable to use your tickets before they expire, keep in mind that Disneyland tickets never lose their value. You can apply them toward a future purchase. We have hoppin' good news! Unused Undercover Tourist Disneyland tickets now have a 365-day refund policy when booking through Undercover Tourist. Look at the refund policy on the ticket you wish to buy for the details.

If you need a rental car on your trip, if you add it to your cart when purchasing Undercover Tourist theme park tickets, you can unlock deeper savings of up to 50 percent off!

Multi-Day Disneyland Ticket Prices

Your Guide to Disneyland's Theme Park Reservation System - churro

Hoppy news — multi-day tickets are available too! As we mentioned, these tickets are not subject to tiered pricing or blackout dates like 1-Day tickets. Multi-day tickets expire 13 days after their first use, or Jan. 12, 2025, whichever comes first. You have your first use, plus 13 days. Advance theme park reservations are required for each day of your visit, in addition to valid admission. If you'll be park hopping, you'll only need to make a theme park reservation for the first park you wish to visit. Multi-day ticket reservations are much easier to modify than the tiered 1-day tickets because the multi-day ticket have no blackout dates.

Follow our advice on how to save money on Disneyland tickets with Undercover Tourist. We have a saying about the savings: That's a lot of churro money! (We tend to use our savings for snacks and park experiences.) Disneyland raised prices for tickets, Genie+ and park hoppers on Oct. 11, 2023.

Multi-Day Park Hopper Tickets from Undercover Tourist 

Want to know how to get a 5th day free? An Undercover Tourist 5-day ticket costs less than a Disneyland 4-day ticket! Did you notice that our Genie+ tickets have additional savings? This is the best way to lock in the lowest Genie+ rate you can get. If you wait to purchase in the park, the price can go up. It varies each day.

Multi-Day Base Tickets from Undercover Tourist

Keep an eye out for even cheaper sales and promo tickets that appear from time to time! We have great SoCal Resident Promo 3-Day ticket promos available during January to early June. In summer, we have discounts on the 3-Day Summer ticket too! With this ticket, you can visit on three separate days, but with a longer usage window than a standard ticket. There are park hopper and Genie+ options as well. In fact, this is the cheapest you will find Genie+!  Follow us on social media for more sales and deal announcements. Look for our Black Friday and Cyber Monday deals! Sometimes, especially near holidays, you can take advantage of additional sales on multi-day tickets!

Another popular promotion we run from time to time is the Adults and Child Tickets for 3-day and longer visits. Hop on that deal if you see it! You can buy now for future visits (through early 2026)!

What to Know Before You Make Your Disneyland Reservation

Your Guide to Disneyland's Theme Park Reservation System - June 2023

Before you make your Disneyland reservation, there are a few important things to remember:

  • You must have valid theme park admission to make a reservation.
  • You'll make a reservation for a specific park.
  • Disneyland on-site hotel guests have a different pool of reservations, so if you really want to visit but your days are full, check the Disney hotel guests' availability and book a room.
  • You will want to link all the tickets to at least one account to make joining a virtual queue for World of Color or using Genie+ or DAS easier.
  • Reservations are limited and subject to availability.
  • You must make a park reservation for each day of entry. If you have a multi-day ticket, you must make a park reservation for each day of your visit.
  • Guests aged 2 and under do not need a ticket or reservation.
  • You can view a Disney Park Reservation Availability calendar at disneyland.disney.go.com/availability-calendar.
  • You can modify or cancel your reservation if you need to make a change.

Theme Park Reservations for Disneyland Resort Hotel Guests

Your Guide to Disneyland's Theme Park Reservation System - Disneyland Hotel Room

As we mentioned, one of the perks of staying at an on-site hotel is that hotel guests have a different pool of theme park availability. That goes for any ticket holder or Magic Key holder with a hotel reservation. Hotel guests can tap My Hotel Reservation in the Disneyland app to access the hotel guest theme park reservations. Be sure to link your hotel reservation to your account to access this. It's such a nice perk (along with theme park Early Entry)! Then View Details and reserve your park visits.

Making Dining and Other Experience Reservations

Your Guide to Disneyland's Theme Park Reservation System - Women eat at Cafe Orleans

Once you make your Disneyland Park Reservations, you may want to book dining or the lightsaber-building experience at Savi's Workshop right away. Bibbidi Bobbidi Boutique reservations fill up quickly. You may book up to 60 days in advance. You can even book dining or other experiences before you book your park reservation. Just remember to modify or cancel it if you are not able to make a park reservation that day. We recommend booking in-park dining and other experiences at the park where you have a theme park reservation or after hopping time if you have a Park Hopper Ticket.

Since Disneyland requires you to have both a theme park reservation and a valid admission ticket for the same park on the same date, having reservations for dining experiences and other pre-booked experiences does not guarantee access to a park.

If you are new to Disneyland, hop over to our post on using the Disneyland app. It's full of tips and tricks to make your day easier.

Hop to it! It's time to make those Disneyland reservations. What questions do you have about Disneyland's new reservation system? Let us know in the comments below! And remember, you can save some green by purchasing your Disneyland tickets and your hotel stay through Undercover Tourist. Ribbit!

Hoppy planning!

Keep hopping, Mommy Frog!
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51–100 of 103 comments
Jun 15, 2021 at 4:50 p.m. Michelle Says...

I'm going to the parks on June 25th and 26th, since Disneyland is now open to everyone. Are they opening the reservations system to 100% capacity?

Reply
Jun 13, 2021 at 6:41 a.m. Tracy Says...

I am concerned because I have purchased two 1 Day Tier 3 Park Hopper Tickets. This is clearly stated on our virtual ticket. Reservations are booked and confirmed for starter park California Adventure July 14, 2021 (which is what we want). But reservation states “California Adventure All Day”. The ALL DAY phrase is what concerns me. Don’t we have a park hopper? I thought after 1pm we could start hopping? Why does it say All Day???

Reply
Jun 14, 2021 at 8:58 a.m. FrogBlog Says...

Hi Tracy,

If you've purchased Park Hopper tickets, you will be able to park hop! "All Day" is referring to your arrival time — you can enter your first park at anytime during the day and do not need to arrive by a certain time, though hopping to your second park must be at 1 p.m. or later.

Hoppy planning!

Mommy Frog

Reply
Jun 4, 2021 at 3:31 a.m. Alan Says...

I have a last minute trip to CA and I would like to take my family to Disneyland but looks like there is no open reservations on the calendar for the time that we are coming. Can we still purchase tickets at the gate the day of?

Please advise and help. Thank you!

Reply
Jun 7, 2021 at 1:11 p.m. FrogBlog Says...

Hi Alan,

You can keep checking the calendar for any last-minute reservation cancellations, but unfortunately, the answer is no. The ticket booths will only sell tickets if there are reservations available.

Hoppy planning!

Mommy Frog

Reply
May 31, 2021 at 4:06 a.m. Stef Says...

Can we link our entire family's tickets to both parents apps or can the tickets only be on one app? We will enter the parks at different times but want to link them all together again when we are all in the park (to do virtual queues) but I don't know how complicated this is!

Reply
Jun 1, 2021 at 4:35 p.m. FrogBlog Says...

Hi Stef!

You can now link all the tickets to multiple accounts. Keep in mind that some virtual queues open at 7 a.m. for which you do not need to have entered the park. For the 12 p.m. virtual queue distribution time and Indiana Jones Adventure, all members will need to have entered the park to join the queue with the rest of the party.

Hoppy planning!

Mommy Frog

Reply
May 30, 2021 at 6:16 p.m. Steve A Says...

Hello. I have a one park Disneyland ticket and reservation for June 20. If I decide to change the visit date, do I just let the reservation expire and then choose a new date to visit? Will I be charged for missing the reservation date?

Reply
Jun 1, 2021 at 2:08 p.m. FrogBlog Says...

Hi Steve,

You can cancel and change it! You will not be charged if you miss it, but if you know you cannot make it, cancelling means another guest who really wants to go that day can pick up the cancellation.

Hoppy planning!

Mommy Frog

Reply
May 28, 2021 at 6:34 p.m. Christine Says...

Dear Undercover Tourist,

Hello! Do you know if you're able to upgrade to a park hopper mid-day after you have entered/scanned your single-park, single-day ticket?

Thanks for your help!

- Christine

Reply
May 28, 2021 at 3:21 p.m. FrogBlog Says...

Hi Christine!

You sure can, provided there's availability to hop that day! You can do so at the ticketing booth.

Hoppy planning!

Mommy Frog

Reply
May 28, 2021 at 3:04 p.m. Shelby Says...

Hi! I am about to start buying tickets for my up coming anniversary trip early this august for a two day 1 park per ticket for my husband and I but am looking at also buying (4) 3 day tickets and making reservations for a family trip with the kids in early September. Before I buy hotels and tickets for both trips can I have all this reservations on the Disneyland app or just one at a time ?

Reply
May 28, 2021 at 11:49 a.m. FrogBlog Says...

Hi Shelby!

You can have everything in the app at the same time.

Hoppy planning!

Mommy Frog

Reply
May 28, 2021 at 7:09 a.m. Maria R Says...

I bought a 3 day, 1 park per day ticket. I made reservation only for the first visit, but now there’s no available days open within the 13 day limit from the first visit. Wondering if the remaining 2 days left will be forfeited for this reason? Seems unfair.

Reply
May 28, 2021 at 11:49 a.m. FrogBlog Says...

Hi Maria!

Keep checking back, as cancellations do happen! If nothing turns up, we'd recommend either calling Guest Relations at (714) 520-6222 or hopping by the ticket booth to see what options are available to you.

Hoppy planning!

Mommy Frog

Reply
May 28, 2021 at 2:16 a.m. Christy Williams Says...

Hi! We want to visit in Sept for 5 days but likely won't stay at a disney hotel. Is there a limit to how many days I can shedule a theme park reservation? Disneyworld is 3 without a hotel reservation. is Disneyland the same?

Thanks!

Christy

Reply
May 28, 2021 at 11:47 a.m. FrogBlog Says...

Hi Christy!

If you have a multi-day ticket, you will be able to reserve a park pass for each day of your ticket, regardless of where you stay (both at Disney World and Disneyland - only Disney World Annual Passholders are limited at this time) :) Hope this helps!

Hoppy planning!

Mommy Frog

Reply
May 28, 2021 at 1:04 a.m. Alma Says...

I’m an out of state visitor I already bought tickets. can I make reservations for the theme park now or do I have to wait after June 15

Reply
May 27, 2021 at 8:14 p.m. FrogBlog Says...

Hi Alma!

You can make your reservations now :)

Hoppy planning!

Mommy Frog

Reply
May 27, 2021 at 7:14 p.m. Jacob Says...

Hi there! I recently purchased a single park ticket for July! Is there any way to upgrade my single park to a park hopper online or in person?

Thank you,

Jacob

Reply
May 27, 2021 at 5:04 p.m. FrogBlog Says...

Hi Jacob!

At this time, upgrades are available at the Disneyland ticketing booths. Hope this helps!

Hoppy planning!

Mommy Frog

Reply
May 28, 2021 at 6:29 p.m. Jacob Says...

Hi again!

I also have another question regarding park hopping. After 1pm, are you limited to staying in the opposite park? Or can you go in between parks as many times as you want?

Reply
May 28, 2021 at 3:15 p.m. FrogBlog Says...

Hi Jacob!

You can hop between the parks as much as you'd like after 1 p.m. :) Have fun!

Hoppy planning!

Mommy Frog

Reply
May 27, 2021 at 6:51 p.m. Jennifer Says...

I am purchasing tickets for my family for September in the Disneyland app. How do I transfer each persons ticket from my app to their app? Or should they each purchase their own ticket?

Reply
Jun 1, 2021 at 4:36 p.m. FrogBlog Says...

Hi Jennifer,

You can purchase for everyone, make reservations for them and email their tickets to them, so they can link them to their own Disney accounts in the app. They can be linked in your app and their own.

Hoppy planning!

Mommy Frog

Reply
May 24, 2021 at 8:12 p.m. Laura Says...

Hi, I purchased tickets but my park reservation aren’t the same dates as my tickets, how can I change my ticket admission date ?

Reply
May 25, 2021 at 2:14 p.m. FrogBlog Says...

Hi Laura,

If you've purchased multi-day tickets or Tier 5 1-day tickets, those are valid any day. But if you purchased 1-day tickets that are designated as Tier 1 through 4, then you would need to contact Disney to change your ticket date. If you bought tickets through us, give us a call at 1 (800) 846-1302.

Hoppy planning!

Mommy Frog

Reply
May 22, 2021 at 6:51 p.m. Jen C Says...

I purchased two day hopper tickets. Now that the capacity is going up, I think we will need more days. Can I exchange my tickets from 2 day to 4 day hopper? I know we used to be able to before the pandemic.

Reply
May 27, 2021 at 1:09 p.m. FrogBlog Says...

Hi Jen!

You sure can! At this time, exchanges and upgrades can be made at the Disneyland ticketing booth.

Hoppy planning!

Mommy Frog

Reply
May 29, 2021 at 4:58 a.m. JillsyPillsy Says...

If people from out of state need to upgrade at the ticket booth, how are we able to make reservations ahead of time? I have a 3 day hopper, but want to go four days. Do we need to buy just a one day pass that is more expensive than just adding an extra day on, in order to get reservations for every day? How does this work?

Reply
Jun 1, 2021 at 6:49 a.m. FrogBlog Says...

Hi JillsyPillsy!

Unfortunately, the ticket booth is the only way to upgrade an existing ticket at this time - we check in on this every time we visit, so we'll update you if this changes! In the meantime, we'd recommend reserving your existing days ASAP. On the day of your first trip, stop by the ticketing booth to see about that additional day, which would then be subject to park availability. If you'd prefer something tangible and guaranteed now, another ticket would be your best bet.

Hoppy planning!

Mommy Frog

Reply
May 22, 2021 at 12:35 p.m. Cathy Says...

Hello, what documents should I have on-hand to prove residency? Is a CA drivers license enough?

Reply
May 24, 2021 at 12:12 p.m. FrogBlog Says...

Hi Cathy,

Yes, a California driver's license would suffice.

Hoppy planning!

Mommy Frog

Reply
May 21, 2021 at 3:44 p.m. Lisa Says...

Hi, We have reservations for 6/14. Just a little confused on casual dining. For ordering at the french market cafe or galactic grill for example, do we place the mobile order now or on the day we go?

Reply
May 21, 2021 at 12:47 p.m. FrogBlog Says...

Hi Lisa,

If you're using Mobile Ordering for a quick-service restaurant, you can only make orders on the day of your visit. However, you can place orders in the morning for meals later in the day, so that way when it's time to eat, you can just hit the "I'm Here, Prepare My Order" button instead of going through the entire ordering process once it's mealtime. It's toadally up to you though if you want to plan in advance, or place an order on the fly!

Hoppy planning!

Mommy Frog

Reply
May 19, 2021 at 11:14 p.m. Catherine A Says...

Hello! I bought tickets for June 8 as park hoppers but only DCA was available to start at. I understand that after 1pm we can park hop despite that it says DCA all day but I am confused if the reservation is already made? When I check my plans in the app it says I have none and when I try to reserve it says my tickets have reached theme park reservation limit so I'm assuming since DCA was the only park available to start at the reservation was automatically done correct? I am just stressed out and the hold time for customer service is really long any clarification is appreciated!

Reply
May 20, 2021 at 10:05 a.m. FrogBlog Says...

Hi Catherine,

If you're seeing a ticket that says "DCA All Day," then that's the park hopper reservation. If you're in the app, you can find your reservations at the top under "Park Reservations," then tap "Manage or Make Reservations." It takes you to the Disneyland website where you can log in and scroll down to see them under "Ticket and Reservation Details." If you aren't seeing a ticket that says "DCA All Day," then unfortunately Disney will be the ones to be able to help, so we'd recommend that you keep trying to get through via phone.

Hoppy planning!

Mommy Frog

Reply
May 27, 2021 at 9:41 p.m. Rachel Collier Says...

So even if it says DCA all day on my reservation I will be able to move to Disneyland after 1 pm if I bought park hopper tickets?

Reply
May 27, 2021 at 5:03 p.m. FrogBlog Says...

Hi Rachel!

That's correct - have fun!

Hoppy planning!

Mommy Frog

Reply
May 19, 2021 at 6:02 p.m. Nisha Says...

Does anyone know if you can change just 5 of the 10 tickets to a different reservation date? For example I already have reservations for June 2, but only need to use 5 of the 10 tickets I purchased. How would I change the other 5 to a different day without losing the 5 I have for June 2?

Reply
May 19, 2021 at 3:32 p.m. Arwin Says...

Hi quick question, I bought 3 tickets one day hopper. When I bought it the reservation is only showing California adventure as open for starting park, now both parks are open on the calendar, is my reservation good enough to go straight to the Disneyland side instead?

Reply
May 19, 2021 at 10:47 a.m. FrogBlog Says...

Hi Arwin,

You would need to cancel one of your Disney California Park reservations and rebook a reservation for Disneyland if you want to start there. Otherwise, you'd still be able to hop after 1 p.m.

Hoppy planning!

Mommy Frog

Reply
May 16, 2021 at 6:32 p.m. dawn Says...

I have an upcoming reservation and both the tickets are in my name. Will I need to change the name for my guest? if so, any idea how? Thanks!

Reply
May 17, 2021 at 10:53 p.m. FrogBlog Says...

Hi Dawn!

Lately, because there have been so many guests in similar circumstances, Disneyland has not been checking the names on the tickets - so while we recommend doing all you can to purchase and reserve under the correct names, this should not be an issue for you :) Once you enter the turnstile, the cast member will hand you a paper ticket and may take your photo and then that ticket is tied to you and your guest's ticket will be tied to them.

Hoppy planning!

Mommy Frog

Reply
May 16, 2021 at 1:16 a.m. ConcernedDaddy Says...

We just purchased a set of 2 day/1-park per day tickets. When I go to make a reservation, it shows only DCA on the first day (which is fine). If we pick DCA as our starting day park, does that mean we *automatically* get DL on the second day? Or are we locked into DCA on both days?

Reply
May 17, 2021 at 4:02 p.m. FrogBlog Says...

Hi ConcernedDaddy!

If you have one park per day tickets, you'll have to select the park to visit based on what's available (so if only DCA is showing as available on the multi-day availability calendar, that's where you'd spend both days). Hope this helps!

Hoppy planning!

Mommy Frog

Reply
May 14, 2021 at 2:38 p.m. Ray O Says...

Hello,

I just purchased a 4 day park hopper ticket. What happens if I am only able to go 3 days within the 13 day period? Do I just lose that day on the ticket?

Reply
May 13, 2021 at 6:26 p.m. Nancy Says...

Thank you for all the important information!

I bought the ticket for 6/9, however, it does not have the park I would like to visit. When I made reservations, I select 7/12. Does the ticket date has to be the same as the reservation date?

Thank you very much!

Reply
May 13, 2021 at 2:43 p.m. FrogBlog Says...

Hi Nancy!

You are so welcome - thank you for hopping by! If you have a date-based one-day ticket, your ticket date will need to line up with your reservation date.

Hoppy planning!

Mommy Frog

Reply
May 13, 2021 at 4:40 a.m. Jodi Says...

Hi! When looking at the calendar and only Ca Adventure is the only option on specific days, does that mean we can only go to Ca Adventure? If we purchase park hopper tickets, do we start at Ca Adventure, at 1pm can go to Disney? Or do we need to pick dates where both parks are available that day? My fear is that they'll be at capacity and we won't be able to go to Dland the same day.

This is stressful! :)

Reply
May 13, 2021 at 2:47 p.m. FrogBlog Says...

Hi Jodi!

We toadally understand - such pressure when we're so excited to hop back into the magic! If you have Park Hopper tickets and the calendar is only showing Disney California Adventure Park as available, that means that you'll need to start at DCA, but are still eligible to hop at 1 p.m. to Disneyland (so Disneyland is only unavailable to start your day at, but you can still hop :) ). Hope this helps!

Hoppy planning!

Mommy Frog

Reply
May 12, 2021 at 3:46 p.m. Jennifer J Says...

I have a reservation to be at the park on 6/1. On dining reservations for that day, whats the maximum # of reservations for different restaurants can I book? i currently have 2 in disneyland booked for lunch and early dinner but would like to add BB when its avail.

Reply
May 12, 2021 at 3:24 p.m. FrogBlog Says...

Hi Jennifer,

As long as the times do not overlap, you would be able to hold all three of those reservations in a day.

Hoppy planning!

Mommy Frog

Reply
May 12, 2021 at 3:26 p.m. Cindy H Says...

Quick question, as I can't find the answer but maybe because the answer is obvious, I'm not sure? We purchased park hopper tickets. We understand that currently we can hop to the other park at 1pm or later. After that point, are we able to hop back and forth at any time, pending there is capacity at the park? Thank you!

Reply
May 12, 2021 at 1:06 p.m. FrogBlog Says...

Hi Cindy,

Yes! Once it's 1 p.m., you may hop between the parks as many times as you'd like, subject to park capacity.

Hoppy planning!

Mommy Frog

Reply
May 13, 2021 at 4:56 a.m. Cindy H Says...

Thanks so much!

Reply
May 10, 2021 at 10:07 p.m. Be Nguyen Says...

Hi, I purchased 1 day 1 park tickets. How do I upgrade to park hopper tickets? Can I do it online prior to my visit? Or do I do it in person the day of? Will I be able to do it the day of?

Reply
May 12, 2021 at 10:13 a.m. FrogBlog Says...

Hi Be,

Right now, the only official way to upgrade to park hopper ticket is by going to a ticket booth location at the parks. However, there is a chance that the park hopper ticket may not be available the day of your visit. You could try calling Guest Relations in advance, but be aware that the wait time has been long.

Hoppy planning!

Mommy Frog

Reply
May 10, 2021 at 12:14 a.m. Kim Says...

Hello, we’ll be visiting CA from out of state in mid-July. Is it advisable to buy tickets/make reservations now when the date is available in case Disney lifts the ban from now until our trip? Just don’t want reservations to book up.

Very helpful blog, Thank you!

Reply
May 11, 2021 at 2:49 p.m. FrogBlog Says...

Hi Kim!

We definitely recommend purchasing tickets in advance - you won't be able to reserve your spot until the system opens up to out-of-state visitors, but having the tickets in hand will save you a step when those open up since you'll already have them in hand and linked in your account :)

Hoppy planning!

Mommy Frog

Reply
May 9, 2021 at 8:57 p.m. Melissa Testerman Says...

I have a socal resident park Hopper ticket that my son used for 1 day prior to closure and there are 2 days left. He is not ready to go to a theme park but other vaccinated members of my family are. Can I transfer his ticket to someone else in the family for them to use?

Reply
May 10, 2021 at 12:20 p.m. FrogBlog Says...

Hi Melissa!

Disneyland tickets are nontransferable, so you'll want to hang onto the existing ticket until your son is ready to visit - hope this helps!

Hoppy planning!

Mommy Frog

Reply
May 8, 2021 at 1:37 p.m. Qwertybird Says...

Hi! Hopefully my question makes sense ;) We purchased tier 2 tickets and now we’re thinking of going on a different day with a higher tier. I realize we can only upgrade our tier at the ticket booths, but if we cancel our reservations, are we even able to make reservations for a higher tiered date if we have lower tiered tickets? Or would we need the same tiered tickets to reserve that date?

Reply
May 10, 2021 at 12:28 p.m. FrogBlog Says...

Hi there!

You will not be able to make reservations for a higher tier with a lower-tier ticket, unfortunately. You would have to visit the ticket booth to upgrade, but then you would not likely be able to get in the park that day if reservations are full. You can try calling to upgrade, but know that hold times have been long. The other option if you plan to visit again in the next year or two is to purchase a higher-tier ticket and save the Tier 2 ticket for a future trip.

Hoppy planning!

Mommy Frog

Reply
May 7, 2021 at 6:10 p.m. Leslie Says...

Hello! We purchased park hopper tickets and reserved May 12 which had availability for California Adventure as the starting park. But my ticket reservations say California Adventure ALL DAY. Do I need to reschedule for a day that has both parks available or are we still able to hop to the other park after 1pm?

Reply
May 7, 2021 at 5:44 p.m. FrogBlog Says...

Hi Leslie!

You should still be good to hop! Park Hoppers have had the name of the park you're starting at on them, but as long as you purchased park hoppers, you'll be set to hop after 1 p.m. :)

Hoppy planning!

Mommy Frog

Reply
May 8, 2021 at 2:15 a.m. Emma Says...

This is a great article, thank you! So even though you don't need a specific reservation for the park you plan on hopping to, I see they usually add this caveat: "but, as always, theme park admission is subject to attendance availability." Do you know if people have had a hard time hopping to Disneyland? Has it been filling up? Not sure if you have heard, but I thought I'd ask!

Reply
May 10, 2021 at 12:31 p.m. FrogBlog Says...

Hi Emma,

Thanks for hopping by! So far, there have been no problems with hopping — we were able to successfully hop on Opening Day. While it's possible a park could hit capacity, we have not seen that hoppening just yet, and park hopping has been smooth and easy.

Hoppy planning!

Mommy Frog

Reply
May 6, 2021 at 6:04 a.m. Cruz Says...

I’m going this weekend to Disney but I forgot to add my 3 year old daughter to my reservation she has a ticket but I thought I added her but I didn’t I have the hotel and everything there’s no way I can cancel now what should I do

Reply
May 6, 2021 at 7:37 a.m. FrogBlog Says...

Hi Cruz!

Keep checking back to see if any reservations open up, as cancellations can happen - be sure you are looking for just that single reservation for her rather than trying to move the whole group. You can also try calling Guest Relations at (407) 939-5277 to see if they have any suggestions for you. Crossing our froggy fingers for you!

Hoppy planning!

Mommy Frog

Reply
May 5, 2021 at 12:50 a.m. Amy Wei Says...

How do I upgrade tier 4 to tier 5 ticket? I checked the website, it said you can contact Guest Relations but I didn’t see any phone number. Do you know can I pay the different over the phone? Thank you so much!

Reply
May 5, 2021 at 4:19 p.m. FrogBlog Says...

Hi Amy,

Try calling Ticketing at 714-781-4636 (though prepare for longer hold times). Upgrades can also be made in person at Guest Relation locations, with some limitations, but we'd try calling first, as reservations may fill up by the time you visit.

Hoppy planning!

Mommy Frog

Reply
May 4, 2021 at 1:34 a.m. TS Says...

please disregard last comment. I realized that I had not canceled all three days of the reservation. So I was locked into a certain window. Once I canceled all of the days, I had access to the full calendar. :)

Reply
May 4, 2021 at 8:06 a.m. FrogBlog Says...

So glad it all worked out, TS - thank you for the update! Have a great visit!

Hoppy planning!

Mommy Frog

Reply
May 4, 2021 at 1:15 a.m. TS Says...

I made reservations and then needed to change the days. I canceled the reservations, for the end of June, and tried to rebook for earlier in the month. But the site is blocking out all days until the week before my original reservation. Is there some kind of penalty for rescheduling a reservation? Or a waiting period? The calendar on the site shows almost all the days still available. But when I'm logged in and trying to reschedule reservations, I can not click on any days in May, nor half the days in June.

Reply
May 14, 2021 at 10:39 p.m. Tiffany Mladinich Says...

Hello, I bought 1 day, 1 park tickets for June 17 and made the park reservations. My fathers military funeral was then given the same date. It says the tickets are non refundable. I can cancel and reschedule the park reservation, but the ticket date and the reservation have to match. What can I do? Thank you.

Reply
May 1, 2021 at 8:35 p.m. Sarah Says...

Hi. I purchased park hopper tickets for May 6 (the reservation calendar had availability for both parks this day). We selected to do Disneyland first and end at California Adventure. I just looked at my tickets and it says "May 6 ALL DAY Disneyland Park". Does that mean I now can only do Disneyland and not hop over to California Adventure after 1pm? Any help would be appreciated as their phones are still turned off.

Reply
May 3, 2021 at 3:54 p.m. FrogBlog Says...

Hi Sarah!

Nope, you should still be good to hop - hoppers are listed that way based on the park you'll be starting at (which is a little confusing), but as long as you purchased a park hopper ticket, those benefits are still available to you at 1 p.m. :)

Hoppy planning!

Mommy Frog

Reply
Apr 30, 2021 at 2:15 a.m. Joe Says...

Hello! Do you know what time the rolling 60 day reservation window will be released? i.e, Is it 12am PST everyday that the next 60 day date becomes available?

Reply
May 3, 2021 at 1:28 p.m. FrogBlog Says...

Hi Joe,

The rolling 60-day reservation window opens at 8 a.m. PST. every day.

Hoppy planning!

Mommy Frog

Reply
Apr 28, 2021 at 12:56 a.m. Jossie Says...

How do I change my reservation ?

Reply
Apr 28, 2021 at 8:08 a.m. FrogBlog Says...

Hi Jossie!

At this time, you'll need to cancel your current reservation and make a new one (there's no way to edit or change what's currently in place). Hope this helps!

Hoppy planning!

Mommy Frog

Reply
Apr 22, 2021 at 11:03 p.m. Becky L Says...

Hello! I have purchased 2 3-day park hoppers from you, for me and my husband for hopefully a December trip. We each have our own Disney account which our individual tickets are linked to. But when I try to link his ticket to me and my ticket to his account, to "Create a Party" later, the app on the web and phone will not allow me to link. Do you know why?

Reply
Apr 25, 2021 at 11:49 a.m. FrogBlog Says...

Hi Becky!

We are hearing more and more stories that tickets can now be linked to only one account at a time. This is a change from before the closure that we are just learning more about. You can use the Disneyland chat in the app or call to have a ticket unlinked from one account and added to the other account. It’s a bit of an inconvenience, but you ideally want to have them linked to the same account if you want to join a Boarding Group for Rise of the Resistance. Hope this helps!

Hoppy planning!

Mommy Frog

Reply
Apr 22, 2021 at 2:12 a.m. Christina Hernandez Says...

I bought our 4 tickets and made our reservations but I now have 1 person that is not able to come. I see there is a Cancel Reservation but I only want to cancel the one ticket. If I select this option, will it prompt me to just cancel the one ticket? Or will it cancel my reservation for all 4 tickets?

Help!

Reply
Apr 20, 2021 at 5:26 p.m. Donald Wicks Says...

Is there a list of all the available reservation places for 4/22 so we know where we need to book for our park reservation dates?

Reply
Apr 20, 2021 at 2:36 p.m. FrogBlog Says...

Hi Donald,

We've got a full list of the restaurants that will be open at Disneyland in a separate blog post. Hope this helps!

Hoppy planning!

Mommy Frog

Reply
Apr 19, 2021 at 6:56 p.m. Elizabeth Says...

What if we have reservations but need to change the name? It only says to cancel but not change. With the rush of trying to get a ticket and reserving, the original person can't go and I want to change the name. Any ideas?

Reply
Apr 19, 2021 at 7:08 p.m. FrogBlog Says...

Hi Elizabeth!

So far, unfortunately, the only way we've heard to remedy this is to cancel; there is no option to change. Sorry to be the froggies bearing bad news!

Hoppy planning!

Mommy Frog

Reply
Apr 16, 2021 at 10:29 p.m. Elizabeth Says...

Hello! I used the new system to purchase tickets and made a reservation. But now I regret not getting park hoppers! :( Do you know if we will be able to upgrade to park hoppers like usual, or if that won't be an option? I have been trying to call guest services but I can't get through, and I haven't been able to find anything about it on the Disneyland website. Thanks in advance!

Reply
Apr 22, 2021 at 2:28 p.m. FrogBlog Says...

Hi Elizabeth!

You will be able to upgrade to park hoppers at the ticketing booths, but in the meantime, we'd keep trying to reach Guest Relations (we know there are long waits right now, but it can't be done via the app, unfortunately!).

Hoppy planning!

Mommy Frog

Reply
Apr 16, 2021 at 3:59 a.m. Susan Rice Says...

Thanks for all the useful info; unfortunately, we have hit a glitch in the system. We've been in the queue since 7:40 AM, finally connected at 6 PM only to be taken straight to the reservation page for linking tickets with no option to actually purchase tickets! Came to this site to buy tickets, have received confirmation but still waiting for tickets to be emailed so we can secure our reservation. I'm getting the feeling that this Disney trip is doomed! :( ...

Reply
Apr 16, 2021 at 7:58 a.m. FrogBlog Says...

Oh Susan, we're so sorry to hear that this has been such a process! If you still haven't received your email from us, please give us a call at 1 (800) 846-1302 and we'll get you taken care of. Crossing our froggy fingers that you got your reservation and will be back to the magic very soon!

Hoppy planning!

Mommy Frog

Reply
Apr 15, 2021 at 11:42 p.m. Robert Says...

We have our tickets and finally got through to reserve. The only issue is that your tickets are 19 digits whereas Disney is asking for 16 digits.

The tickets appear incompatible. I've tried dropping the first 3 digits; last 3 digits, etc. To no avail.

Any thoughts?

Reply
Apr 16, 2021 at 6:44 a.m. FrogBlog Says...

Hi Robert,

We are sorry you are having trouble. Be sure to use your E-Ticket number that is located under the barcode on your ticket. Have you tried using logging into the Disneyland app to scan the barcode for each ticket? We found that much easier than typing in numbers. Or, at Disneyland.com, navigate to "My Disneyland." On the drop down menu, Select "Link Tickets." The box the says "ID Number" accepts 19 digits. When you log in to make the reservation during the reservation process, you should see all your tickets available. Let us know if you are still having trouble, or feel free to give us a call at 1 (800) 846-1302.

Hoppy planning!

Mommy Frog

Reply
Apr 15, 2021 at 11:40 p.m. Patricia L. Says...

Hi! I purchased tickets and linked them via the app, but I'm concerned because I've heard some people are not seeing their linked tickets on the website when they go to make the reservation. Any issues you guys know of? I'm patiently going on hour 8.5. Thanks!!

Reply
Jun 26, 2021 at 2:54 a.m. Shelly Denicola Says...

I have a question if somebody bought tickets for a day on the calendar and come to it we can't make that day can that person rebook another day on the calendar.. I would hate for that person to lose their 1500

Reply
Apr 16, 2021 at 7:55 a.m. FrogBlog Says...

Hi Patricia!

No issues that we know of! How did it go?! Please feel free to call us at 1 (800) 846-1302 with any questions!

Hoppy planning!

Mommy Frog

Reply
Apr 15, 2021 at 9:39 p.m. Wendy Kruger Says...

I'm still in the queue... it's been 7 hours, and I swear I've seen my browser refresh on its own. :( So discouraged. I'm confused about one of the things I read on the Disneyland website. "Limit one theme park reservation per Guest, per day." Does that mean I can't buy more than one ticket for myself or my daughter?

Reply
Apr 15, 2021 at 4:47 p.m. FrogBlog Says...

Hi Wendy!

It just means that you can't assign yourself two reservations for the same day - one for you and your daughter is toadally fine (the same goes for tickets!). You'll just want to make sure that the ticket that you buy for her has her own name assigned to it (which you'll manually input). Hope this helps - and hoping things start moving for you very soon! Sending froggy hugs.

Hoppy planning!

Mommy Frog

Reply
Apr 15, 2021 at 8:33 p.m. Nikolai Kozin Says...

Hello, I made reservations but have someone who wants to join us. Do you know if can add them to our existing reservation or would I have to cancel and make new reservations?

Reply
Apr 15, 2021 at 3:37 p.m. FrogBlog Says...

Hi Nikolai!

We don't see a way to add more guests to your existing party right now, so our recommendation would be to see if you can make a separate reservation on the same date for them rather than cancelling yours (since it may be easier to reserve for 1 than a group due to capacity restraints). Hope this helps!

Hoppy planning!

Mommy Frog

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Apr 15, 2021 at 7:40 p.m. Nicole Says...

Hi, has anyone been able to make reservations? I purchased tickets with you and linked them successfully in my app but there is no option in the app to make my theme park reservation now. I have been sitting in the thunder mountain railroad circle of doom for hours.

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Apr 15, 2021 at 3:47 p.m. FrogBlog Says...

Hi Nicole!

Once you link your ticket, you'll need to hop into the queue to make your reservation (so you are in the right spot!). That can also be accessed at StartYourDisneylandExperience.com. We had success with it earlier today (linking tickets and then making reservations from the linked tickets), but that was prior to the reservation site rebooting - we are hearing that things are starting to move again! Keep us posted, and please feel free to give us a call at 1 (800) 846-1302 with any questions. Crossing our froggy fingers for you!

Hoppy planning!

Mommy Frog

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Apr 15, 2021 at 7:06 a.m. Michelle Says...

Today 4/15/21 I will be purchasing tickets, if it is not sold out. I want to book for December can I book December 2021?

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Apr 15, 2021 at 1:41 p.m. cindy Says...

They are only releasing tickets for april 30th -June 28th today.

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Apr 15, 2021 at 8:54 a.m. FrogBlog Says...

Hi Cindy!

You will not need to select a start date when purchasing a multi-day ticket through Undercover Tourist :) You will, however, need to make a park reservation for the dates you wish to attend, which will be released a few months in advance, like you mentioned.

Hoppy planning!

Mommy Frog

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Apr 15, 2021 at 8:03 a.m. FrogBlog Says...

Hi Michelle!

Disneyland tickets are valid until January of 2023, but Disneyland is only releasing park reservations a few months in advance. So while you can purchase your ticket today, you may not be able to reserve your December dates for a few months. Hope this helps!

Hoppy planning!

Mommy Frog

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About Undercover Tourist

Undercover Tourist is the leading supplier of online discount tickets to Orlando, Florida-area attractions, including Walt Disney World® Resort, Universal Orlando Resort™, SeaWorld® Orlando, LEGOLAND® Florida Resort and more.

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