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How to Use FastPass+ Kiosks at Disney World - Step By Step

by Leap on September 15, 2020 274

A note from Leap: Starting Oct. 19, 2021, FastPass+ service at Walt Disney World will be replaced with the Disney Genie system. For an additional cost, Guests can bypass the standby line and utilize the reimagined Lightning Lanes. Guests will have the option to make individual attraction selections using the Lightning Lane entrance, or can opt for Disney Genie+ service. With Disney Genie+ service, for $15 per ticket per day at Walt Disney World, guests will be able to choose the next available time to arrive at a variety of attractions and experiences using the Lightning Lane entrance. You can make one selection at a time, throughout the day. Check out our Disney Genie Frequently Asked Questions for more information!

We've written extensively about Walt Disney World's FastPass+ system. If you're not already familiar with FastPass+, we recommend you start with our basic introduction of FastPass+  and then move on to our best FastPass+ tips. This post is all about how to use the in-park kiosks to make or modify FastPass+ reservations. It also includes details on getting additional day-of FastPasses in the park after you've used your first three.

How to Use FastPass+ - MagicBand

While most of you will want to take full advantage of FastPass+, and thus book in advance via the My Disney Experience app or website, there are times when you may want to use the in-park kiosks to make or modify reservations. If the app goes down or you run out of cell phone juice (hey — it happens!) while you're in the parks, you can still make FastPass+ reservations using the kiosks. If, for some reason, you don't want to create a My Disney Experience account at all and just want to make reservations when you arrive, you can also do that using the in-park kiosks. Keep in mind that reservations for the most popular rides go quickly. If you make day-of reservations, your selections will be more limited, but then again, I once scored a day-before Avatar: Flight of Passage FastPass+ reservation, so it can happen.

Before we hop into the how-to, we want to stress that we highly recommend you book your FastPass+ reservations as far in advance as you are allowed — this is one of the top ways to save time in the parks! As a reminder, you are allowed to pre-book up to three reservations per day in one park via the My Disney Experience website or app. Guests staying at a Walt Disney World Resort hotel can make FastPass+ reservations up to 60 days in advance of check-in for their entire length of stay (up to 10 days), while guests staying off-site can make reservations up to 30 days in advance of each day of their theme park visit.

Using Disney World In-Park FastPass+ Kiosks to Make Reservations

Once you are in the park, you can use the FastPass+ kiosks to help manage your selections. You can also use them to create new selections or manage existing selections. Not everyone in the party must be present at the kiosks, but the person making or changing the reservations does need all of the tickets or MagicBands in order to make changes. These general steps are subject to change at any time.

How to Use FastPass+ - Kiosk

To get started, touch your ticket or MagicBand to the Mickey RFID reader.

If you have set up a profile on My Disney Experience and linked your ticket already, the system will identify you by name. If you have not set up a profile, the system will identify you as guest. If you want to make FastPass+ reservations for your whole party, you can do this by selecting "Add another guest to your travel party" and linking your tickets.

If you are with someone you aren't linked to on My Disney Experience, you can simply tap their Magic Band or ticket as well in order to book FastPass+ selections together.

How to Use FastPass+ Kiosk - Linked Friends and Family

You will then be asked to select an experience from the list of available attractions and entertainment in that park. Multiple times will be listed for each option as availability allows, so pick whichever works best for you!

How to Use FastPass+ - Park Kiosk

If you're hoppy with your selections, then you are ready to hit the rides or explore the park!

If you decide that you would like to book another time for one of your already booked attractions or entertainment choices, or you would like to replace one of your booked attractions for another, you have the option to make changes.

How to Use FastPass+ Kiosk - Modify Reservations

If you choose to change the time, you will be presented with a list of the available time slots for the selected attraction. Keep in mind that you will only be shown times that don't overlap with your other two selections. For example, if you were scheduled for Under the Sea~Journey of the Little Mermaid between 12:45 p.m. and 1:45 p.m., you would not be presented with an overlapping time for Buzz Lightyear's Space Ranger Spin. You will be asked to confirm your changes — and then off you go!

Obtaining Additional, Day-of FastPass+ Reservations

After you have used your first three FastPass+ selections or your reservation time has passed, you can use the in-park kiosks or mobile app to make an additional fourth reservation. After that one has been used (or the return window has passed), you can make a fifth reservation, and so on, and so on. If guests are park hopping, they can only book Fastpass+ selections at the kiosk for the park they are currently in. So if you were in Disney's Hollywood Studios and had used all three of your FP+ allotments and planned to hop over to Magic Kingdom, you would need to be in Magic Kingdom in order to make additional FastPass+ reservations via a kiosk. If, however, you have park hoppers and are using My Disney Experience, you can make your additional FastPass reservations in another park (though these still need to be booked one by one).

List of FastPass+ experiences and kiosk locations by park:

If you're looking for a list of FastPass+ enabled attractions and entertainment options and the locations of FastPass+ kiosks by park, you can find them here:

We hope you've found this visual guide to using the kiosks helpful as you get ready for your trip!

What questions do you have about FastPass+? Share them with us in comments below! Hop over to our Disney FastPass+ Planning page inside the Orlando Planning Timeline for more tips!

Keep hopping!

Keep hopping, Leap!
View Comments
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101–120 of 120 comments
Feb 27, 2014 at 5 a.m. stacy Says...

What's the point of Disney having the fast pass if Everyone gets it?

Reply
Jul 12, 2014 at 1:03 a.m. Ace Says...

There is a limit for each hour window for the fastpasses and they go in different waves w/ the regular queue. This helps to keep the lines somewhat shorter and allow people to get to rides sooner (well some of the rides)

Reply
Feb 24, 2014 at 3:27 p.m. Maria Says...

This whole thing is so confusing to me... So the only way you can make reservations 60 days in advance is if you stay on site to use the fast pass+ ... We will not be staying on site so does that mean we can not make fast pass reservations at all?? Will we be able to make selections at the park? or is the fass pass system not avalable for people not staying on site?

Reply
Feb 24, 2014 at 4:21 p.m. FrogBlog Says...

Hi Maria,

If you are not staying on site, you will be able to make reservations once you arrive in the parks using the FastPass+ kiosks. Only guests staying at the resort can make advance reservations.

Best,

Leap

Reply
May 4, 2016 at 2:58 a.m. Anna Says...

No - if you're staying off site you can book Fast Pass 30 days in advance

Reply
Feb 22, 2014 at 3 a.m. Angie Says...

Hi, I was wondering if we are staying off site if I buy tickets thru My Disney Experience account does that let me make the 60 day Fastpass reservations? Undercovertourist website is cheaper but would like to do 60 day advance Fastpass reservations if possible or can it only be done if you stay at a disney resort.

Reply
Feb 24, 2014 at 12:46 p.m. FrogBlog Says...

Hi Angie,

At this time, the 60 day advanced reservations are only available if you stay on site.

Best,

Leap

Reply
Feb 13, 2014 at 1:56 p.m. Sharon Says...

These new venues that Disney is now promoting are sad, confusing, and stressful. It appears that all guests now need to spend an inordinate amount of time before going to be sure that every minute at Disney is not only accounted for but also every precious minute is filled with running here and there to be at a specific ride or restaurant. Disney used to be simple and MAGICAL. Guests went there to get away from stress and schedules: just to enjoy the simple, uncomplicated pace. This truly is not Disney in my world. How sad.

Reply
Jan 23, 2015 at 6:29 p.m. Nancy Says...

I agree with Sharon. we have been every year for 16 years to Disney and I cannot stand this new system. We used to be able to go early to the parks, ride everything early and get many fast passes during the day. This is penalizing the people who would get up early and "get after it". That was part of the fun. Those are our best memories - running to the first ride while dad detoured to get FP at the other big ride. Dad being in a full sweat from running across the park, but with a big grin on his face from getting the Fastpasses. What about the weather?? Some parks are better than others if it rains one day. But you are locked in from getting the FP 2 months in advance. What if we are meeting another family there? We used to meet at the front gate an hour before opening and work the park. Now we have to have a 5 hour meeting 2 months before our trip to make sure we will even be at the same park depending on where we prebooked our fast passes. NOT a fan of all the planning. Don't get me wrong. We had a total plan (looked at magic hours, made some meal reservations, determined which parks on which days, the route we would take inside the park, etc. ) We worked it. But all of that is so much more flexible than locking in your Fastpasses 60 days in advance. PLUS the big downer - being limited. On crowded park days that is big negative.

Reply
Nov 24, 2014 at 2:38 p.m. Daffiney Says...

I've been to Disney many times over the years and this year is the first time we are using the new magic bands and fast pass system!!! It's horrible I'm very disappointed! I'm currently setting and waiting for others to get off rides and we are limited in what we can do!!!

Reply
Apr 14, 2015 at 6:29 p.m. Darren Says...

I agree. I does kind of limit you and make it harder to just make your way through each of the attractions. Now we have to worry about being here there and everywhere at different times. And then when you do go in standby lines, which you will have to, the fast pass people cause the standby lines to be last longer. And if you don't book a stay at a disney resort, good luck even getting a fast pass to some of the most popular attractions.

Reply
Aug 17, 2015 at 7:21 p.m. Tami Says...

I'm agreeing with the folks that are saying this is time consuming and confusing. I do not understand why all the silly changes. I'm worried my family and I will have to wait forever now to get on rides which used to be simple to run to and get the fastpass. Now with fastpass + you have to order your times before you even get to the park or else you probably won't get any advantage. How in the world do you know what park you'll feel like going to on any given day??? Truly NOT relaxing.

Reply
Mar 13, 2014 at 11:34 p.m. Kim Says...

I hope some of you all that are disappointed and not liking the new system will come back and read what I am posting!!

I took the time to voice all the concerns you all are voicing to Disney back in February after we returned from our trip to Disney. My hubby & I completely agree with all the complaints and concerns that you all have taken the time to post here. After sending my email I got a phone call and a follow up survey from Disney. I told the Disney employee all our concerns and she was very nice & listened patiently to all I had to say.

This is a brand new system and it is still in the process of being worked out! Right now they are working on getting the system up and running at each park separately but they are very aware of the concerns about the limited number of FastPass+ and the fact that it makes park hopping less appealing for visitors. There will be changes coming and they are working on them. They are trying to figure out exactly how to implement the changes to make it MAGICAL for all families! After speaking with the Disney employee I received a survey which asked me for my thoughts on some of the changes they are looking at. So I hope that before you throw in the towel on Disney that you will take the time to let them know how you feel....they are and do listen!! And that you will give them a chance to implement the changes.

Our family loves Disney and we are going to try to work WITH them to get this system back on the track of a MAGICAL vacation for all! The lady I spoke with indicated that these changes might be coming before we return in August and that she would be in contact with me after we returned to see what we thought. I was very happy with the response I got from DISNEY!!!!

Just wanted to share my experience!

Reply
Sep 12, 2014 at 7:52 p.m. Tracy Says...

Hi- I hear ya about all the planning and possibilities. These are all tools you can use, you don't have too. I think its a frame of mind, you can plan to the nth degree IF you wan; you have control over what you want to take on. I used to feel the same stress as described but now I "let it go", if using one of the 'tools' works - fantastic, if not, oh well there lots of fun things, I'm on vacation!!!

Reply
Mar 2, 2014 at 5:22 p.m. debbie Says...

I completely agree. I love Disney but this is too much. You have to know where you are going to be on which day and at what time. This is sad, but I had to go buy a smart phone just to go to Disney World this year.

Reply
Jun 16, 2015 at 12:30 p.m. Ian Says...

Oh come on - it's not that bad - I like it. Anyone who didnt plan what park to go to on a set day on your vacation (bearing in mind which days are the quietest) deserved the long queues they got. This at least prompts people to get a bit of order in their life and plan in advance - that way you DO get a stress-free vacation, because it just works out.

Reply
Feb 16, 2014 at 10:46 p.m. Melissa Says...

Sharon, I agree with you 100%. I've been going to Disney for 40 years (since age 3) but after this next visit in May; I am DONE. It breaks my heart to say that but vacation planning has gone from a joy to an chore. I run a business full time while homeschooling my son; I do enough planning & stressing out in my life; I shouldn't have to do that for a Disney vacation, of all things!

Reply
Feb 12, 2014 at 9:10 a.m. Sarah Collins Says...

Hi,

For guests with disabilities they used to just send them through the fast pass line. Do you know what the process will be now? My daughter is autistic and we are traveling in June, I am wondering how the new fast pass+ will change that.

Thanks, great article!

Reply
May 1, 2014 at 7:04 p.m. Cathy Says...

Sarah,

How neat is this?? I was also looking for the disability access info as my daughter (Sarah) is autistic as well and we are also going in June! Good luck!!

Cathy

Reply
Feb 12, 2014 at 3:44 p.m. FrogBlog Says...

Hi Sarah,

Disney revised its guest assistance program in October. Our understanding is that guests receiving the Disability Access Service Card would still be accessing the rides via the FastPass+ lines. There are more details about the changes here.

Best,

Leap

Reply
Feb 12, 2014 at 2:03 a.m. Julie Says...

I am having problems with the app. First my dinner reservations are showing up an hour earlier. When I called they said they could not explain it but it was off. Now when I signed up for the Fastpass + rides they say one time but when I click on the time it lists a time I changed it to. Is there a way to confirm my selections without the app? I am worried everything will be off and I will loose reservations everywhere.

Reply
Feb 12, 2014 at 3:40 p.m. FrogBlog Says...

Hi Julie,

I am really sorry you're having so many issues with the My Disney Experience app. It is good that you have reached out to Disney. I know that they have been actively working to resolve issues while MyMagic+ is still in test mode.

Leap

Reply
Feb 11, 2014 at 4:38 p.m. Kylie Says...

Thank you for this!! I was pretty sure I understood how FP+ works (and will be an onsite guest, so I'll book the FP from my app 60 days in advance), but this visual is GREAT!

Reply
Jan 31, 2014 at 2:51 p.m. Mike Says...

I'm trying to order FastPass + tickets via My Disney Experience online.

If my family's Disney trip is this May (more than 60 days before from now) is that why I currently cannot? Looking at the website, it seems ambiguous as to whether the 3 FastPass + rides cost anything. Is it free with early planning?

I'm also staying at a Disney resort and have everything booked, can I order FastPass + tickets as supplements to my already purchased items?

Thank you!!

Reply
Jan 31, 2014 at 3:38 p.m. FrogBlog Says...

Hi Mike,

FastPass+ is free, but you will not be able to book reservations until up to 60 days in advance of your trip. If you already have tickets and a resort reservation, you just need to make sure they are linked in the My Disney Experience account. If you have more questions, please call our customer service at 1-800-846-1302.

Best,

Leap

Reply
Jan 28, 2014 at 1:27 p.m. Thomas Says...

My family and I will be staying at the All Star Resort and have already linked our tickets with our reservation and have made some FastPass+ reservations. We have some family who will be visiting but not staying on-site. They have their card tickets already.

Is there a way to link their tickets with our reservation so we can make FastPass+ reservations for all of us? Thank you.

Reply
Jan 28, 2014 at 2:04 p.m. FrogBlog Says...

Anyone had success with the scenario Thomas is describing? I don't think it would work as of now.

Leap

Reply
Mar 2, 2016 at 3:47 p.m. Ken Kinter Says...

They need to create a My Disney Experience Account and link their tickets. Then you can request access to "friends" and have access to setting up Fast Passes. I have done this with my family that is not staying on property with us.

Reply
Apr 3, 2015 at 8:25 p.m. SANDLE7849 Says...

We tried to do so and it does not work

Reply
Jan 27, 2014 at 9:59 p.m. Nancy Says...

Leap:

I purchased tickets from UT and am staying off property. Do I have to convert my "card" to a wristband? If so, where do I do that? Can I "convert" to a wrist the day before we go to the park so I'm ready to go?

Thanks so much for helping with my questions??

Reply
Jan 28, 2014 at 2:12 p.m. FrogBlog Says...

Hey Nancy,

You don't NEED a MagicBand. The RFID tickets offer the same FastPass+ functionality.

Because you are staying off property, you won't receive a MagicBand. It's possible, depending on when you are visiting, that Disney will be selling MagicBands, and you could convert to it at that time.

Best,

Leap

Reply
Jan 27, 2014 at 8 p.m. melissa Says...

Whe did fastpass+ last year and loved it but they also had the old system as well. My question is since they did away with the old system are they still doing rider swap?

Reply
Jan 27, 2014 at 8:54 p.m. FrogBlog Says...

Melissa,

They are still doing ride swap, and it still works the same way.

Leap

Reply
Jan 27, 2014 at 2:12 p.m. NOLA Says...

Do kids under 3 require a Fastpass to ride the rides since they don't need a ticket to get into the park...or do you have to get some type of free ticket from guest services for them (not staying on grounds)? Just wondering because I wanted to try and link the tickets before arriving at park.

Reply
Feb 3, 2014 at 6:10 p.m. FrogBlog Says...

Hi NOLA,

Children under 3 do not require tickets and would just accompany you on the rides.

Leap

Reply
Jan 27, 2014 at 12:17 p.m. Amy Says...

Hi

so is the old fast-paced system no longer available...can I just use the old system instead of fasspass plus?

The new system seems so limited especially when u are not staying on disney property

Thanks

Reply
Jan 27, 2014 at 12:48 p.m. FrogBlog Says...

Hey Amy,

The old system is no longer available. It's possible since Disney is still considering this "testing" that it would allow off-site guests to book further in advance as well, but we'll have to wait and see.

Leap

Reply
Jan 26, 2014 at 9:44 p.m. chris Says...

Just wondering as an offsite visitor, could you book your fast pass rides at a different park (so book for HS at AK say?)

Reply
Jan 27, 2014 at 12:46 p.m. FrogBlog Says...

Hi Chris,

Just wanted to offer an update on this. We were able to make changes to our existing Magic Kingdom reservations from Disney's Animal Kingdom, but we have also read that others have not been successful. It's worth trying of course.

Has anyone else been able to create reservations from one park in another?

Best,

Leap

Reply
Jan 26, 2014 at 10:44 a.m. Andy Says...

Hi,

I will be a Disney resort guest, and want to be able to use Fastpass+.

Can I use tickets purchased through Undercovertourist to make the bookings 60 days in advance, or will I need to purchase these tickets through Disney direct?

Many thanks

Andy

Reply
Jan 27, 2014 at 12:50 p.m. FrogBlog Says...

Hey Andy,

Yes, you can purchase our tickets and link them in My Disney Experience to book FastPass+ 60 days in advance if you are staying at the resort.

Leap

Reply
Jan 25, 2014 at 6:08 p.m. Diana Says...

Is the old FastPass system gone or can you still get FastPasses by walking up to the attraction?

Reply
Jan 27, 2014 at 12:51 p.m. FrogBlog Says...

Hey Diana,

The old system is gone.

Leap

Reply
Jan 25, 2014 at 4:05 p.m. Theresa D Says...

So is the old Fastpass system completely gone? My family bought 10 day no expiration park hoppers a few years ago and only used 4 days. Now we are headed back to Disney in a couple of months. Do I continue to use those paper tickets and the old Fastpass machines. Or do I exchange the paper tickets for wristbands somewhere?

Reply
Jan 27, 2014 at 12:54 p.m. FrogBlog Says...

Hi Theresa,

The old FastPass system is gone. If you are staying at resort, you will receive MagicBands and won't need to change out the old tickets. If you stay off site, then you would need to exchange the tickets.

Best,

Leap

Reply
Jan 24, 2014 at 11:14 p.m. Deb Says...

So if I am reading GUIs correctly if you purchase a park hopper ticket and plan to do 2 parks in one day you can only get 3 fast pass + times for one park? That would defeat having a park hopper ticket..... I'll be interested to see what effect this has on the standby lines?..

Reply
Jan 27, 2014 at 12:56 p.m. FrogBlog Says...

Hey Deb,

You read it correctly. If you plan to park hop, we assume you are starting your day early at the first park when wait times are low. Take advantage of that, and book your FastPasses for the second park. By the way, you can book the FastPasses from any of the parks. So if you are a park hopping day guest, we'd recommend you book the FastPasses in the first park for the second park. Does that make sense?

Leap

Reply
May 24, 2016 at 4 a.m. Caroline Says...

I know this thread is a little old, but I was curious what you were just saying about park hopping and fast passes. We are taking a last minute trip to Disney, and were only able to get fast passes in the afternoon. We were going to start the day at Epcot then go over to Magic Kingdom when it is time for our fast pass rides..so what you were saying is we will not be able to get extra fast passes at Epcot, since we have not used the in Magic Kingdom, even though they are already booked for later in the day?

Reply
May 31, 2016 at 3:18 p.m. FrogBlog Says...

Hi Caroline,

Yes, that is what I am saying.

Keep hopping!

Leap

Reply
Aug 3, 2015 at 2:46 p.m. Kathryn Says...

LOVE your site. I'm a bit confused with regard to booking a FP+ at one park for another park. In your article you stated "If guests are park hopping, they can only book Fastpass+ selections at the kiosk for the park they are currently in." Thanks for the info :)

Reply
Aug 3, 2015 at 2:27 p.m. FrogBlog Says...

Hi Kathryn,

This is only for additional FastPasses. After you use the first three in one day, you can obtain additional FastPasses, but you can only make those reservations for the park you are currently in. For example, if you were in Epcot, you could not make a reservation for a ride in Magic Kingdom. These additional FastPasses need to be made from an in-park kiosk.

Keep hopping!

Leap

Reply
Jan 24, 2014 at 4:47 p.m. robert gwiazdzinski Says...

do you get a print out or something with your times on it or do you have to remember it?

Reply
Jan 24, 2014 at 5:49 p.m. FrogBlog Says...

Hi Robert,

You can have it emailed to you or if you have already set up an account on My Disney Experience, you can view your selections via the app. You can also view it again at any kiosk within any of the parks.

-- Leap

Reply
Jul 8, 2014 at 12:50 p.m. chris Says...

how do I have my fast pass selections emailed to me? I want to be sure our entire party has what we think we have?

Reply
Jan 24, 2014 at 3:54 p.m. Kerry M Says...

Thanks for this summary!! So, can you only use the fastpass on 3 attractions? Is that in 1 day? Can you use fastpass at the other attractions also, the "old-fashioned" way, or is that gone now? Also, we used to use all of our tickets to get fastpasses, even if hte ride was something that not everyone could go on (like thunder mountain railroad, we'd get all 6 FP's, then 3 people could ride twice.) Will this still be an option, or does the computer know that our little guys are only 3 and couldn't ride Thunder Mountain Railroad. Thanks:)

Reply
Jun 27, 2017 at 10:53 a.m. Trice Says...

3 can ride twice but you will need to swap bands.

Reply
Jan 15, 2017 at 8:20 p.m. Shelby Says...

If I register for 3 fast pass reservations that are not until the afternoon does that mean I cannot use the fast pass feature until the hose times have lapsed? How often do new time slots open up at the kiosk for earlier times?

Reply
Jan 17, 2017 at 7:53 a.m. FrogBlog Says...

Hi Shelby,

Yes, you would not be eligible to get additional passes until you've used your first 3. If people cancel earlier time slots, then those will come available.

Keep Hopping!

Leap

Reply
Jan 24, 2014 at 4:56 p.m. FrogBlog Says...

Hi Kerry,

As the system currently stands, you get three FastPass selections per day for use in one park only.

It's possible you could get the whole family FastPass+ reservations for Big Thunder Mountain Railroad and then the older riders could use the tickets of those who didn't want to ride. The only thing to consider is if you have MagicBands, it might be cumbersome to keep taking them off and putting them back on.

-- Leap

Reply
Sep 26, 2016 at 12:27 a.m. Kristine Says...

We are looking to book our trip at the end of October for a trip over Thanksgiving. We will be staying at a Disney Hotel. I know that everyone will have access to booking their FP at that point in time. Will we still get the FP for the rides we want or will it be all filled up? Thanks!

Reply
Oct 3, 2016 at 11:14 a.m. FrogBlog Says...

Hi Kristine,

It is likely that reservations for some of the priority attractions will be filled at that time, but you will find alternatives. For any rides you want that you don't get, you can keep checking for cancelations.

Keep hopping!

Leap

Reply
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