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How to Use FastPass+ Kiosks at Disney World - Step By Step

by Leap on September 15, 2020 274

A note from Leap: Starting Oct. 19, 2021, FastPass+ service at Walt Disney World will be replaced with the Disney Genie system. For an additional cost, Guests can bypass the standby line and utilize the reimagined Lightning Lanes. Guests will have the option to make individual attraction selections using the Lightning Lane entrance, or can opt for Disney Genie+ service. With Disney Genie+ service, for $15 per ticket per day at Walt Disney World, guests will be able to choose the next available time to arrive at a variety of attractions and experiences using the Lightning Lane entrance. You can make one selection at a time, throughout the day. Check out our Disney Genie Frequently Asked Questions for more information!

We've written extensively about Walt Disney World's FastPass+ system. If you're not already familiar with FastPass+, we recommend you start with our basic introduction of FastPass+  and then move on to our best FastPass+ tips. This post is all about how to use the in-park kiosks to make or modify FastPass+ reservations. It also includes details on getting additional day-of FastPasses in the park after you've used your first three.

How to Use FastPass+ - MagicBand

While most of you will want to take full advantage of FastPass+, and thus book in advance via the My Disney Experience app or website, there are times when you may want to use the in-park kiosks to make or modify reservations. If the app goes down or you run out of cell phone juice (hey — it happens!) while you're in the parks, you can still make FastPass+ reservations using the kiosks. If, for some reason, you don't want to create a My Disney Experience account at all and just want to make reservations when you arrive, you can also do that using the in-park kiosks. Keep in mind that reservations for the most popular rides go quickly. If you make day-of reservations, your selections will be more limited, but then again, I once scored a day-before Avatar: Flight of Passage FastPass+ reservation, so it can happen.

Before we hop into the how-to, we want to stress that we highly recommend you book your FastPass+ reservations as far in advance as you are allowed — this is one of the top ways to save time in the parks! As a reminder, you are allowed to pre-book up to three reservations per day in one park via the My Disney Experience website or app. Guests staying at a Walt Disney World Resort hotel can make FastPass+ reservations up to 60 days in advance of check-in for their entire length of stay (up to 10 days), while guests staying off-site can make reservations up to 30 days in advance of each day of their theme park visit.

Using Disney World In-Park FastPass+ Kiosks to Make Reservations

Once you are in the park, you can use the FastPass+ kiosks to help manage your selections. You can also use them to create new selections or manage existing selections. Not everyone in the party must be present at the kiosks, but the person making or changing the reservations does need all of the tickets or MagicBands in order to make changes. These general steps are subject to change at any time.

How to Use FastPass+ - Kiosk

To get started, touch your ticket or MagicBand to the Mickey RFID reader.

If you have set up a profile on My Disney Experience and linked your ticket already, the system will identify you by name. If you have not set up a profile, the system will identify you as guest. If you want to make FastPass+ reservations for your whole party, you can do this by selecting "Add another guest to your travel party" and linking your tickets.

If you are with someone you aren't linked to on My Disney Experience, you can simply tap their Magic Band or ticket as well in order to book FastPass+ selections together.

How to Use FastPass+ Kiosk - Linked Friends and Family

You will then be asked to select an experience from the list of available attractions and entertainment in that park. Multiple times will be listed for each option as availability allows, so pick whichever works best for you!

How to Use FastPass+ - Park Kiosk

If you're hoppy with your selections, then you are ready to hit the rides or explore the park!

If you decide that you would like to book another time for one of your already booked attractions or entertainment choices, or you would like to replace one of your booked attractions for another, you have the option to make changes.

How to Use FastPass+ Kiosk - Modify Reservations

If you choose to change the time, you will be presented with a list of the available time slots for the selected attraction. Keep in mind that you will only be shown times that don't overlap with your other two selections. For example, if you were scheduled for Under the Sea~Journey of the Little Mermaid between 12:45 p.m. and 1:45 p.m., you would not be presented with an overlapping time for Buzz Lightyear's Space Ranger Spin. You will be asked to confirm your changes — and then off you go!

Obtaining Additional, Day-of FastPass+ Reservations

After you have used your first three FastPass+ selections or your reservation time has passed, you can use the in-park kiosks or mobile app to make an additional fourth reservation. After that one has been used (or the return window has passed), you can make a fifth reservation, and so on, and so on. If guests are park hopping, they can only book Fastpass+ selections at the kiosk for the park they are currently in. So if you were in Disney's Hollywood Studios and had used all three of your FP+ allotments and planned to hop over to Magic Kingdom, you would need to be in Magic Kingdom in order to make additional FastPass+ reservations via a kiosk. If, however, you have park hoppers and are using My Disney Experience, you can make your additional FastPass reservations in another park (though these still need to be booked one by one).

List of FastPass+ experiences and kiosk locations by park:

If you're looking for a list of FastPass+ enabled attractions and entertainment options and the locations of FastPass+ kiosks by park, you can find them here:

We hope you've found this visual guide to using the kiosks helpful as you get ready for your trip!

What questions do you have about FastPass+? Share them with us in comments below! Hop over to our Disney FastPass+ Planning page inside the Orlando Planning Timeline for more tips!

Keep hopping!

Keep hopping, Leap!
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51–100 of 120 comments
Mar 2, 2015 at 9:46 p.m. Murdo Says...

We are travelling to Disney as a group of 10 but not all of our party will be together each day. Will we be able to use fast passes of people not in the park?

Reply
Mar 6, 2015 at 12:56 p.m. FrogBlog Says...

Hi Murdo,

You would not be able to use FastPasses for people not in the park, because the FastPasses selections aren't valid unless you have used the tickets for admission.

Leap

Reply
Feb 28, 2015 at 7:06 a.m. Tier Says...

I have a very odd but specific problem that I was hoping to get your Disney expertise on.

We just hit our 60 day window and we are staying on site. I went to go make out FP+ reservations but it is saying we either need to link tickets purchased separately or an onsite resort/ticket reservation to our MDE account. The problem is we don't have our passes yet, we are renewing our Premier annual passes (which recently expired) in a few weeks during our trip to DLR for Easter. We don't want to start the passes any sooner since we don't want to waste days that they are valid. Is there a way we can make FP+ reservations without our passes being linked?

I hope that made sense...

Reply
Mar 6, 2015 at 12:50 p.m. FrogBlog Says...

Hi Tier,

Unfortunately, we don't know of a way around this. You have to have linked your tickets in order to make FastPass+ reservations.

So sorry :(

Leap

Reply
Feb 26, 2015 at 4:15 p.m. Beth Says...

I was able to get a Fastpass+ for myself and my 8 year old daughter but it put us in at different times over an hour apart. Will they let me go with her?

Reply
Mar 2, 2015 at 9:38 a.m. FrogBlog Says...

Hi Beth,

I would keep trying to get your times together, but the cast members do have some leeway at the queues to allow you in together.

Keep hopping!

Leap

Reply
Feb 25, 2015 at 9:23 p.m. Amy Says...

I have been to Disney many times under the old fp system. I have booked all my fp+ for our trip for spring break. I keep seeing all the negative feedback. Am I missing something? After using my passes, I can go to the kiosk and get more. Is there a supposition that once my morning passes are gone, no more will be available due to over crowding? Is that something that happens? Really, wasn't this the case with the old fp system anyway?

Reply
Mar 2, 2015 at 8:53 a.m. FrogBlog Says...

Hi Amy,

I don't think you are missing anything. Some people really love the new system, and some people don't. You are correct that you can get more Fastpasses after you have used the first three (or the times have passed). Make sure to pick your priority rides for the first three selections, as you are likely to be limited to attractions that have much higher capacity such as Haunted Mansion, It's a Small World, Pirates of the Caribbean, etc.

Keep hopping!

Leap

Reply
Feb 24, 2015 at 3:01 p.m. MinnyM Says...

Hi!

We have annual pass and will stay offsite early March for 5 days. In late March we will stay for 4 additional days. In order to book the FP+ (read: to ride the 7 Dwarfs) we booked the 2nd trip at a Disney Resort since we thought we would automatically be able to have FP+ for the days we are at the Disney Resort. But it wont let us. The MDE tech people says we only have 7 FP+ bookings allowed as AP members (which is correct). They also said when being an AP member staying at a Disney Resorts we do NOT get to book FP+ for more than 7 days. Is this really correct?

Reply
Mar 2, 2015 at 7:48 a.m. FrogBlog Says...

Hi Minny,

You should be able to make reservations up to 60 days in advance if you are staying on-site, even with annual passes. If you haven't already, please verify that your resort reservation is linked in My Disney Experience. Sometimes the reservation will not be linked automatically, especially if you booked through a third-party vendor. If your reservation is linked, I would reach out to Disney again.

Keep hopping!

Leap

Reply
Feb 20, 2015 at 5:22 p.m. Nicole Says...

Hello,

Sorry if you've already answered this...

We are arriving 3/10/15 and staying off-site. We have 2-day passes that we received from Disney (on a gift card type card). How can I book fast passes in advance on the my disney experience app? Do I need a confirmation/reservation code or something to do that? Since we are staying off site, I don't have such a code. Thank you!

Reply
Feb 23, 2015 at 8:58 a.m. FrogBlog Says...

Hi Nicole,

You need to link your tickets in My Disney Experience in order to make advance FastPass+ reservations. The MDE app has a feature where you can scan your ticket bar code and it will link your tickets that way.

Keep hopping!

Leap

Reply
Feb 18, 2015 at 10:44 p.m. Tabitha Hillman Says...

I'm so confused! We are planning a trip to Disney in September. We'll be staying off property and I was planning to purchase our tickets through UT. From what I've read on the Disney website, if we are staying on site we can book our FP+ reservations 60 days in advance and if we're staying off site 30 days in advance. What I can't figure out is, if we purchase our tickets through UT instead of Disney and we're staying off property can we still book our FP+ reservations 30 days in advance? How would we do that?

Thanks so much!

Reply
Feb 19, 2015 at 2:38 p.m. FrogBlog Says...

Hi Tabitha,

It does not matter whether you buy your tickets through us or Disney directly, even if you were to stay on site. Your FP+ booking window is strictly determined by whether you are staying at a Disney resort. In your case, if you stay off-site, your window would open up 30 days in advance of the date you plan to arrive at the theme park.

Keep hopping!

Leap

Reply
Feb 16, 2015 at 6:38 p.m. Sara Says...

Hello! Do you HAVE to book three fast pass experiences? The Disney website is not letting me book less than that, and the ones I am being forced to choose aren't even attractions I want to go on. I hate to take away from people who actually want to do those attractions, and I don't want to have to wait until those fast pass times are up to be able to choose more once I'm at the parks.

Thank you so much for your help. Much appreciated!

Reply
Feb 17, 2015 at 11:30 a.m. FrogBlog Says...

Hi Sara,

You will be given three selections, but you can go back in and cancel the ones you don't want.

Keep hopping!

Leap

Reply
Feb 4, 2015 at 4:03 p.m. Dee Says...

We are traveling to Disney in April & staying on property. We plan to spend 4 days in the parks and 1 day just relaxing at the resort. We're not sure yet how we will break up those days. If we sign up for fast passes for Days 1 to 4 but then later, decide to go to the parks Days 1 & 2, Rest on Day 3, then go to the parks on Day 4 &5, will we be able to change our fast passes? In other words, if we've decided which 4 of 5 days we're visiting the parks, do we have the flexibility to change it later?

This site is great! Thanks for all the helpful advice!

Reply
Feb 4, 2015 at 2:47 p.m. FrogBlog Says...

Hi Dee,

Yes, you have the flexibility to change your FastPass+ dates.

Keep hopping!

Leap

Reply
Jan 25, 2015 at 1:55 p.m. judi Says...

I am trying to book my fast pass rides but they all say closed. Does that mean there are no time available? Should i keep checking to see if any open up or am i out of luck?

Reply
Jan 26, 2015 at 7:14 a.m. FrogBlog Says...

Hi Judi,

Do you mean that on the My Disney Experience website each of the rides you have selected for the day you are trying to get FastPasses says closed? If that is the case, it is most likely a technical error.

Keep hopping!

Leap

Reply
Jan 22, 2015 at 3:26 p.m. Liz Says...

Does anyone know how many days worth of fast passes annual passholders can book at the 60 day window if they are only staying on site for 1 night?

Reply
Jan 18, 2015 at 8:53 p.m. Mary LaMoure Says...

When using the old fastpass system, we would return to our fastpass ride after the time on the ticket and would still be allowed to ride. Is this still true with Fastpass+ , or do you have to absolutely return in the assigned window?

Reply
Jan 20, 2015 at 11:57 a.m. FrogBlog Says...

Hi Mary,

You have a little about 5 minutes before your FastPass+ window and about 15 minutes after it.

Best,

Leap

Reply
Jan 8, 2015 at 1:27 p.m. Pat Says...

I read some of the early posts, but not the more recent ones. Does anyone know if the smartphone app has been upgraded to allow me to make new fast pass reservations when I'm in the park (and after I've used my first three), or do I still have to go to a kiosk to add a new fast pass reservation once I'm in the park?

Reply
Jan 26, 2015 at 7:11 p.m. Crystal Says...

Can someone confirm this question about being able to get more fast passes from the app while in the park?

Reply
Mar 26, 2015 at 8:13 p.m. Laura Says...

As of this week you still cannot use the Disney app to make same day Fastpass additions... still need to find a kiosk. Oh the irony of waiting in line for a kiosk to avoid another line. :(

Reply
Jan 21, 2015 at 5:39 p.m. SandyA Says...

I am wondering the same thing. It seems like a small upgrade with a huge impact. 6 or so kiosks do not seem like enough to service thousands of people.

Reply
Jan 8, 2015 at 1:25 p.m. Pat Says...

After we use our first three fast passes (that we have reserved ahead of time), are we limited to setting up one fast pass at a time (at the kiosks in the park)? Or can you set up an additional three passes after using the first three passes?

Reply
Jan 8, 2015 at 9:55 a.m. FrogBlog Says...

Hi Pat,

You are limited to setting them up one at a time.

Best,

Leap

Reply
Jan 6, 2015 at 9:20 p.m. Brenda Says...

My father in law is buying the military four-day discount tickets at Shades of Green for my family this week for our trip the week of Mar. 1 (they are snowbirds in Orlando). How can I link the tickets he buys to a fastpass prior to our trip? Thanks for all the advice! My first time to Disney at 44!

Reply
Jan 7, 2015 at 8:46 a.m. FrogBlog Says...

Hi Brenda,

You should be able to link them on the My Disney Experience website. You'll need to set up a profile and then follow the instructions for adding tickets.

Best,

Mommy Frog

Reply
Jan 3, 2015 at 6:22 a.m. Angela Says...

We have a 5 day pass but are only staying 4 nights in the resort and plan to travel back to the park for the 5th day sometime later in the week. Can I book all 5 days at my 60 day mark, can I only do the 4 resort days at 60 days and the 5th at 30 days? Can I even book all 4 resort days at 60 days out or do I have to log in each day to do the next? (Sorry if that's super confusing!)

Reply
Jan 5, 2015 at 8:55 a.m. FrogBlog Says...

Hi Angela,

You can book your resort days all at once at the 60 day mark. I don't think you will be able to book the 5th day at the 60 day mark, but I would give it a try anyway! Anyone else have experience with this? Let us know what you find out.

Best,

Leap

Reply
Jan 6, 2015 at 5:19 p.m. Christina Says...

We are visting in June 2014 and we were last there in 2012 when the old FP system was in place - we are staying offsite.....just to clarify we do NOT have to purchase the bands and can still use our tickets but they still must be linked ahead of time? Thanks for your help....this whole new FP system seems ovewhelming

Reply
Jan 7, 2015 at 8:49 a.m. FrogBlog Says...

Hi Christina,

You do not have to purchase bands. You tickets only need to be linked ahead of time if you are planning to use FastPass+, which we do recommend.

Best,

Leap

Reply
Jan 2, 2015 at 1:56 p.m. Mary Says...

We just booked our fast passes- with a party of three it gave us 7DMT at 7:30 pm. We were really hoping for something earlier- when I went in I was able to individually book each person for a earlier window but not as a group-

1- 1:35-2:35

2-1:40-2:40

3-1:50-1:50

We have the overlap window of 1:50-2:35.

We plan on taking lunch prior so hopefully getting there won't be an issue. Will we all be able to ride together? I can't see any situations On this thread where talked about doing anything similar- is this okay to do?

Reply
Jan 5, 2015 at 7:41 a.m. FrogBlog Says...

Hi Mary,

You will be able to all ride together provided you show up within the window that overlaps with all three of you starting at 1:50 p.m. Even if you were not all within the time frame but were close, the cast member would have the option of allowing you all in together.

Hope this help!

Leap

Reply
Jan 1, 2015 at 5:59 a.m. nick zaklan Says...

if you already purchase fastpasses, do you have to go to the parks with the fastpasses all the time?

Reply
Jan 2, 2015 at 7:53 a.m. FrogBlog Says...

Hi Nick,

Fastpasses are free!We have full details on FastPass+ and My Disney Experience on this page.

Leap

Reply
Nov 27, 2014 at midnight Lisa Says...

How long do you recommend spacing out fast pass rides? How long can we expect to wait in FP lines?

Reply
Dec 1, 2014 at 8:04 a.m. FrogBlog Says...

Hi Lisa,

You will not be able to overlap your 1-hour windows. Usually, you are in and out with minimal wait in the FP line. Generally, we try to book our relatively close together starting late morning, so that we can get extra Fastpasses if we want later, but it's really up to you and what is available.

Best,

Leap

Reply
Nov 23, 2014 at 2:39 p.m. Claire Says...

Hi,

I have made an online reservation for my vacation this December, and booked 5 tickets under the same registration number. However, when I input the ticket code in the Disney World website, they only allow me to assign one ticket to one family member. I have no idea how I can get my four other tickets on the website. Am I doing something wrong or am I missing something completely altogether?

Thank you.

Reply
Nov 24, 2014 at 6:56 a.m. FrogBlog Says...

Hi Claire,

Each ticket has a separate ticket number found on the back of the ticket, so that you can assign each person a different ticket online. If you need more help, please reach out to our customer service team at 1-800-846-1302.

Leap

Reply
Nov 12, 2014 at 8:53 a.m. Lyn Davies Says...

I have just found your wonderful site. We have visited Disney for many years with our children and now grandchildren! We live in the UK and will be staying offsite. I have already used MDE to book character meals (so easy). However forgive my ignorance but I know we can book our fastpasses 30 days in advance, but is that just for ONE DAY. So basically when we leave the UK we will only have one day booked with fastpasses.

Reply
Nov 12, 2014 at 10:57 a.m. FrogBlog Says...

Hi Lyn,

So glad to hear you think we're wonderful :)

You can book FastPasses for day 1 of your trip at 30 days out, and then book FastPasses for day 2 of your trip the next day and so on.

Have a great trip with the grandchildren and let us know how it goes!

Leap

Reply
Oct 20, 2014 at 7:40 p.m. Alan Says...

I want to book Fastpasses for Toy Story, but most days it's not available. I presume they are already gone. Are these the only Fastpasses available for the ride or do they keep a number back to allocate to guests on the day.

Reply
Oct 21, 2014 at 9:15 a.m. FrogBlog Says...

Hi Alan,

It appears from anecdotal evidence that very little if anything is held back for day guests, which is why many of the most popular attractions and entertainment are sold out even 30 days in advance.

Leap

Reply
Oct 21, 2014 at 4:28 p.m. Alan Says...

Thanks Leap. In that case I had better arrive early and queue! A

Reply
Oct 20, 2014 at 4:03 p.m. Brenda Says...

Hi,

We are going in less than a week, we bought tickets here in 6/13 these would be RFID enabled correct? Also can we convert the ticket to a magic band I am so nervous about the kids or even the parents losing the tickets...

Reply
Oct 21, 2014 at 9:16 a.m. FrogBlog Says...

Hi Brenda,

You can contact our customer service at 1-800-846-1302 and they will help you determine your ticket type. You can convert your ticket to MagicBand regardless of ticket type, so no worries on that end!

Leap

Reply
Aug 25, 2014 at 12:38 p.m. Jean s Says...

I have several old card tickets. I am staying off site. How do I make fast pass reservations with the old tickets? My friends don't even have tickets yet. They can order from UT but I want to use my old ones. Do I have to wait until I am in the park. Then they would have to wait too.

Reply
Aug 25, 2014 at 12:51 p.m. FrogBlog Says...

Hi Jean,

No, you don't have to wait until you get to the park. Go to MyDisneyExperience.com and create your profile and follow the instructions to link your tickets. I suggest using the app to scan the tickets since they are older, and it can sometimes be complicated to determine which type of ticket you have, and then you have to key in the numbers manually.

Best,

Leap

Reply
Aug 24, 2014 at 2:59 p.m. David S Says...

Hi, some great advice on here. One question I can't find an answer for, there are only a few rides I would want to fast pass in Epcot but would want to do Sorin a number of times. Are you able to use the 3 fast pass plus options for one ride or does the three options have to be used on different attractions ?

Reply
Aug 25, 2014 at 12:52 p.m. FrogBlog Says...

Hi David,

The first three selections must be for different attractions. It's possible after you use your third that you could get a 4th FastPass for an attraction you have already visited. Unfortunately, your chances of getting Soarin' will be limited.

Best,

Leap

Reply
Aug 6, 2014 at 7:38 p.m. Mike Says...

Great info here - I have a 3-day ticket but staying for 6 days. Not sure which days I will be in the parks - can I play it safe and book fastpasses for all 6 days even though I only have a 3-day ticket? Thanks?

Reply
Mar 20, 2015 at 11:34 a.m. Jennifer Says...

Mike, did you ever get an answer to this question? I was wondering the same thing.

Reply
Apr 17, 2015 at 3:36 p.m. Shawn Says...

It will not let you book fastpasses for more days than you have tickets for.

Reply
Jul 28, 2014 at 8:57 p.m. Brenda Says...

Why would a fastpass be need for Fantasmic or Illuminations? Will special viewing sites be set aside for those with fastpass?

Reply
Jul 29, 2014 at 1:27 p.m. FrogBlog Says...

Hi Brenda,

Yes, there are reserved areas for Fantasmic! and IllumiNations. There are more details in this post.

Best,

Leap

Reply
Jul 26, 2014 at 7:59 p.m. hpopa Says...

Question - if we get our tickets with UT, will we be able to immediately link them to our Disney experience? or do we have to wait til the actual tickets arrive at our home to do so?

Thanks!

Reply
Jul 28, 2014 at 2:58 p.m. FrogBlog Says...

Hi,

Our customer service team can provide you with ticket numbers once the order is being shipped.

Best,

Leap

Reply
Jul 15, 2014 at 4:10 p.m. Shannon Says...

Hi, it's been at least 7 years since I've gone to Disney world outside of Epcot so Thx for explaining how the new fast passes worked, but I do have one question. Are you able to get a fastpass with a one day ticket?

Reply
Jul 16, 2014 at 2:07 p.m. FrogBlog Says...

Hi Shannon,

Absolutely! You can get FastPass+ for a one-day ticket, either through My Disney Experience (the website or app) or via the in-park kiosks. We'd still recommend you book those in advance for the best availability of attractions.

Leap

Reply
Jun 27, 2014 at 7:43 p.m. Kim G. Says...

Our family of 4 will be going in late July. We will be purchasing our tickets soon. I'm trying to understand the fastpass+ to best utilize our time while there. I've read several reviews about the Disney Experience App about it being slow & ppl having problems with it. What has your experience been with using it?

Also, I need clarification... it's says you get 3 reservations per day per park, but I've read somewhere else that after you use your 3 reservations, you can reserve 1 ride at a time during that same day. Is this true, if so, does this take away from your next day of fastpass+? One more question, if we purchase tickets from undercovertourist and we are staying off Disney property, can we reserve 30 days in advance or will we have to wait until we get there?

Reply
Jul 14, 2014 at 3:23 p.m. FrogBlog Says...

Hi Kim,

Sorry for the delay, but I found your comment in our spam filter.

We do believe that app has improved, although we have found it to be slow at times. In the park, that is sometimes the case because of connection issues and not enough bandwidth.

You get three reservations per day per park, and then after you use those three you can make another selection via the in-park kiosk. After you use that one, you can get another and so forth. It does not take away from your next day.

If you purchase tickets from us, you can make reservations 30 days in advance. Please be sure to buy them early enough so that they arrive before your 30-day window begins.

Hope this helps!

Leap

Reply
Jun 27, 2014 at 6:47 p.m. Robin Says...

If I buy tickets, will I be able to link them to MDE right away? My 60 day FP window opens on Sunday.

Reply
Jul 14, 2014 at 3:26 p.m. FrogBlog Says...

Hi Robin,

Sorry for the delay, but I found your comment in our spam filter. Once your order has been processed our customer service team can provide you with ticket numbers.

Best,

Leap

Reply
Jun 26, 2014 at 10:50 p.m. Maggie Says...

I thought I read somewhere that you could link your tickets once they were purchased. Can you link them if you don't physically have them in hand or do you have to wait until they are delivered?

Reply
Jul 14, 2014 at 3:24 p.m. FrogBlog Says...

Hi Maggie,

Once your order has been processed, our customer service folks can provide you with your ticket numbers.

Best,

Leap

Reply
Jun 26, 2014 at 3:42 p.m. Stevie sharp Says...

Hello, I've just linked up my tickets to mydisneyexperience so I can use the fast pass In July and select certain rides and shows, how do I use the tickets as fast passes? I will be staying on international drive so I know I won't get a wristband, will I have to print something off once I'm in the parks? Thank you

Reply
Jul 14, 2014 at 3:16 p.m. FrogBlog Says...

Hi Steve,

You will simply your ticket on the RFID readers at the FastPass+ line. Super easy!

Best,

Leap

Reply
Jun 26, 2014 at 12:28 a.m. Mary Says...

Hi!

I will be visiting in July. Some of my family members will be joining us at a later date, but we received magic bands for them. They are all annual pass holders. Do you think it is possible for the family members that will be in the park at an earlier date to make fast pass + reservations under the magic bands of the family members that will not be there? Obviously their bands will not be scanned in at the front gate, but will this make their fast pass + selections invalid inside?

Reply
Sep 19, 2014 at 2:01 p.m. Lexi Says...

Did it work, Mary?

Reply
Jun 17, 2014 at 6:02 p.m. Ann Says...

I will be staying offsite with a 5 day hopper and understand I can start to make my FP+ requests 30 days prior. For example: It's 08/01 and I want to make a FP reservation for 09/01. I am staying 10 days but only going 5. If I want to make a FP+ for 09/06 do I have to return on 08/06 to make my next one? I mean they know my ticket type and it expires in 14 days from the first day so am I allowed to make more within this 14 day period. In a nutshell is the 30 timeframe from day 1? I think I confused myself and this is vacation :) Thanks!

Reply
Jul 14, 2014 at 2:25 p.m. FrogBlog Says...

Hi Ann,

Sorry for the delay in responding, but your comment fell into the spam filter! To answer the question, you can book FastPass+ for 14 days starting with the first date you make a reservation for.

Best,

Leap

Reply
Jun 15, 2014 at 4:53 p.m. Heloise Says...

Hi,

We are in the UK and have Disney annual passes. We used the FastPass+ system for the first time this year and it was really great! The only trouble is that we would have preferred a magic band to save us carrying the precious annual passes around with us. Is there any way to get one if you don't live in the USA but have an annual pass? Thanks.

Reply
Jul 14, 2014 at 1:56 p.m. FrogBlog Says...

Hi Heloise,

I am sure you could get MagicBands with your annual passes, but I think you would need to do it the next time you are visiting the park.

Best,

Leap

Reply
May 23, 2014 at 6:26 a.m. sovanny Says...

hi.

I'm planning a Disney vaca for 4 people.

it will be a 7 days vaca. each day includes a park hopper ticket. I am curious if you would recommend getting the fast passes ticket if i already have park hopping ticker for each day?

Reply
May 23, 2014 at 1 p.m. FrogBlog Says...

Hi,

Yes, we recommend you use FastPass+ no matter what type of tickets you get.

Leap

Reply
May 16, 2014 at 7:58 p.m. Jean Says...

So, I read that you can make three reservations with your Fastpass. Once you use all three, you can make additional reservations. One of the attractions I wanted to see is Fantasmic. The other two is still up in the air. If I used my two reservations already, can I make additional reservations or do I have to schedule Fantasmic at a later time before I can add more reservations.

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May 19, 2014 at 1:07 p.m. FrogBlog Says...

Jean,

In order to use more than three FastPasses, you would not be able to make Fantasmic! your first selection because you have to physically use all three FastPasses before you get a new one.

Best,

Leap

Reply
May 3, 2014 at 6:53 p.m. Eve Rochelle-Robinson Says...

Hi, I'm new to this and have just linked my tickets with mydisneyexperience app, the problem is, I didn't understand it and have created two profiles and linked both tickets to me. I tried to assign one to my husband but I don't know which ticket is which now as the serial numbers don't show up . As a result without assigned tickets I can't book the fast passes in advance - Aargh! If it's just myself and my husband travelling can I just take a guess, assign the tickets and book the fast passes? Or are they super strict say, if my ticket is assigned in error to my husband? .... Nightmare :(

Reply
May 5, 2014 at 12:22 p.m. FrogBlog Says...

Hi Eve,

That is what I would do. Make the reservations first, then try to straighten it out. If you and your husband's FastPass+ selections will be identical, then this is not a problem. Another option is to contact Disney directly at 407-939-5277 to see if they can troubleshoot over the phone for you.

Best,

Leap

Reply
Apr 28, 2014 at 5:03 a.m. Gina Says...

Hi,

I am planning a trip in June and had a question. The Disney web site said you get a wristband if you purchase a photo package. Are the photo packages available through UT?

Reply
Apr 28, 2014 at 11:48 a.m. FrogBlog Says...

Hi Gina,

You have to purchase photo packages through Disney directly.

Best,

Leap

Reply
Mar 20, 2014 at 2:35 a.m. Yahira Says...

Im trying to book my fast passes online now. I know you can change your 3 choices if needed but what if you change your mind on what park to go to on what day. We as a family usually like to feel out or morning and then decide what park.

Reply
Mar 20, 2014 at 1:22 p.m. FrogBlog Says...

Hi Yahira,

You can change your park or your selections provided there is availability.

Best,

Leap

Reply
Mar 15, 2014 at 10:57 p.m. mary Says...

Is the Swan or dolphin considered on site? Are off site guests able to get fast passes now or are they at a disadvantage?

Reply
Mar 17, 2014 at 2:31 p.m. FrogBlog Says...

Hi Mary,

These are not Disney-owned hotels, and currently they are not able to make advanced FP+ reservations.

Best,

Leap

Reply
Mar 15, 2014 at 4:30 a.m. Autumn Says...

The post above said that the kiosk lines were insane. Anyone else with experience at the kiosk in the park? Does it take forever to get the process done on site?

Reply
Mar 18, 2014 at 12:54 a.m. Mary Says...

I would also like to know this. Any tips about getting the fast passes if you are not a resort guest and you have to do it day of your park visit?

Reply
Mar 14, 2014 at 7:21 p.m. Bridget Says...

I am staying offsite. When I book my FastPass+ the same day in the park, can I make updates to it via the My Disney Experience app later that day, or do I need to go back to a kiosk? How long are the lines at the kiosk, especially when the gates open? Is there a mad rush to the kiosk?

Reply
Mar 17, 2014 at 1 p.m. FrogBlog Says...

Hi Bridget,

As of now, after non-resort guests book their FP+, they can use the app to view their selections, but they must use the kiosks to make updates. This is expected to change, but it has not yet.

Leap

Reply
Mar 14, 2014 at 5:29 p.m. Mindy Says...

We are visiting Disney for the first time in June as a party of 8. We are staying off-site. Regarding the FastPass+ (I'm not even familiar with the "old" FastPass), how long should I plan waiting in line at the kiosk to make selections?

Reply
Mar 17, 2014 at 1:02 p.m. FrogBlog Says...

Hi Mindy,

The time varies by kiosk and location. At park opening, the kiosks closest to the entrances are swamped. Plan to visit one further away from the entrance, and it should be more manageable.

Leap

Reply
Mar 14, 2014 at 5:06 p.m. Bill Says...

I just want to give a shout out to Undercover Tourist. You not only saved us money but took the time to explain how to add the tickets to our My Disney Experience App (We are staying at a Disney Hotel) and also say that while it may all be new and different there are advantages to being able to schedule your FP's around your other plans. I have faith that Disney will continue to make it a better system after they get the kinks worked out but overall it still beats waiting in line for two hours to ride those must do rides.

Reply
Mar 17, 2014 at 1:04 p.m. FrogBlog Says...

Bill,

Thanks for the praise!! We're so glad we could help you save time and money!!

Leap

Reply
Mar 14, 2014 at 5:08 p.m. Bill Says...

One thing I was wondering if you have a calculator on your site or app that determines when (and what time) you can make the 60 day reservations.

Reply
Mar 17, 2014 at 1:04 p.m. FrogBlog Says...

Hi Bill,

We currently do not, but thanks for the suggestion!

Leap

Reply
Mar 14, 2014 at 3:55 p.m. Lynn Says...

We just got back from hopping around Disney and this FastPass+ system was a big change! I reviewed this article beforehand and we made our selections (3 per day, all within one park) for our family. We had complications as my Mom was with us, but her "MyDisneyExperience" account was not connected to mine, so she wasn't included in any of our FastPass selections. At the hotel, our concierges are doing a LOT of IT type help now, so they spent over an hour working out our account to connect my Mom with us and rebooked our FastPass+ so we were all together (we went off to the pool and they just called me when it was complete). We didn't do that until after a day or two, and during those first days, we just went to the attraction at the right time and when 3 of us scanned in "green" and Mom scanned in "blue" the attendant just modified it so it turned green and she could go with us. At one attraction I was thanking the employee and she said that the only time that is a problem is when only one person has a FastPass+ and tries to bring in like 10 people. Booking BEFORE you go is critical--those lines at the kiosks were crazy and looked like the rush to SpaceMountain fastpass in years gone by. We were able to walk right onto all of our assigned rides (including Dumbo) and avoided standing in line at the Nemo show. Overall, I enjoyed the FastPass+ experience.

Reply
Mar 5, 2014 at 4:45 p.m. Patty Patrick Says...

I am really disappointed and somewhat annoyed by this change. We were super organized and planned ahead and we managed WAY MORE than 3 fast passes each day of our trips to Disneyworld. As expensive as it is to get in to the parks, and because we have a large family, we manage a trip about every 6 years to Florida. We made a plan, worked super hard, covered a lot of miles walking the parks but we got to ride our favorite rides several times. I am annoyed that Disney has penalized people who tried to get "their money's worth" on their visits. I think they just want people to spend more days, which I don't understand how regular people can afford to do that. Boo Disney. I understand how this helps as far as fewer employees, since you just scan at the ride, also less nightmares at the fastpass distribution areas with stuck passes etc. but why limit it to 3 per day. Not cool.

Reply
Mar 13, 2014 at 11:37 p.m. Kim Says...

The system is still a work in progress and they are working on making it more magical but it is taking time. I replied to another post regarding the changes I was told Disney is working on. Things will change according to the Disney employee I talked to a couple of weeks ago.

Reply
Mar 3, 2014 at 2:52 p.m. Aki Says...

^ Just a follow up question. How about the tickets sold at the Disney website? Are they also FastPass+ enabled?

Thank you!

Reply
Mar 4, 2014 at 12:52 a.m. FrogBlog Says...

Yes, they are too.

-- Leap

Reply
Mar 2, 2014 at 5:04 a.m. Aki Says...

I plan to buy tickets from UT, but what does RFID FastPass enabled mean? Whats the difference with these tickets and tickets from Disney.com (or gate tickets)? I'm confused.

Reply
Mar 3, 2014 at 12:32 p.m. FrogBlog Says...

Hi Aki,

Last year, Disney phased out its previous ticket type. All Disney tickets sold at the gate and from us are now RFID and FastPass+ enabled.

Best,

Leap

Reply
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Undercover Tourist is the leading supplier of online discount tickets to Orlando, Florida-area attractions, including Walt Disney World® Resort, Universal Orlando Resort™, SeaWorld® Orlando, LEGOLAND® Florida Resort and more.

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