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Customer Reviews & Feedback

We love hearing from our frog fans! Undercover Tourist has grown through happy customers sharing their experience with others - so if we've made you a happy customer, please tell someone!

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Customer Feedback

Dec 22, 2004

No problem, thank you for getting back to me so promply. Regards

Dec 20, 2004

we are going to florida at xmas 05 i was woundering if it is to early to get tickets know. i would like 4 adults and one child 5day fel for unervisal got them off your compsany last and found you very reliable

Dec 19, 2004

Fantastic prices with fantastic delivery times to be honest. Can't fault the service. Very polite on the phone and also a great accent!

Dec 15, 2004

Dear, XXXXXXX Thanks you for the change. Mamy thanks in advance

Dec 14, 2004

Thank you so much for the promp del. of our tickets.

Dec 04, 2004

My order for tickets arrived this morning, an excellent service provided; I will certainly be recommending Under Cover Tourist to my friends and colleagues. Thanks again, Regards

Nov 26, 2004

Hi There, Just a quick note to thank-you for the quick service on sending tickets. We live in Canada, and we received the Disney Tickets in just a few days from the time of ordering, and they were the lowest price we could find any where. We'll definately be ordering our Universal tickets through you. Thanks again for the excellent service.Take Care

Nov 24, 2004

Thanks for the great service, I ordered theme park tickets and outback escape tour on the 2nd November 2004 and picked them up on arrival in Florida on the 7th from the ups store. all instructions and directions were spot on. tickets were great and the bus tour was fantastic even though our tour date had to be changed gator tours contacted us as soon as we arrived to change it. I would like to thank yourselves and gator tours for the services you offer which helped make our first family holiday to Florida unforgettable, will be in touch again for our next holiday tickets

Nov 23, 2004

What a service, thanks so much for the speed at which our tickets were delivered.

Nov 08, 2004

Thank you for the prompt response. It is appreciated.

Nov 04, 2004

Hi, My name is XXXXXXXX XXXXXXXX from Carolina, Puerto Rico. I bought tickets with your company on April 2004 and I must say I am glad I did. At first I was scare but with the service I recieved was great I will continue buying with you. After I order the tickets I received a call verifying the information and after that I received my tickets in only 3 days. It was so easy to go into the parks without having to make ticket lines. The price, service and delivery was excelent. Keep it up.

Oct 26, 2004

Hi, A quick thank you - the tickets arrived this morning, all present and correct!It has been an absolute pleasure dealing with you.

Oct 25, 2004

Hi, That's great, thank you so much for the information and the prompt reply. I think we will go for the Ultimate Tour to include the bus transfer so I may leave it until closer to the date of travel. Thank you again, and I look forward to booking all the tickets with you. Kind regards

Oct 17, 2004

People are generally fast to criticise and slow to praise. Please let me try and redress the balance a little. Your service is excellent and the process easy. I was pleasantly surprised to receive a telephone call at my office as a security check due to my delivery address being different from my billing address. It is comforting to know that you take security seriously. My tickets arrived safely on the 3rd day following my order. Well done, you have my recommendation. Kind regards

Oct 14, 2004

XXXX, thank you for your prompt attention in this matter. I had already been recommending Undercovertourist for the prompt service/cost when we originally ordered our tickets,and with the ongoing good service from yourselves will have no hesitation in continuing to recommend Undercovertourist.

Oct 05, 2004

Thanks for your prompt response - further example of your good service

Oct 04, 2004

Thank you for your confirmation for disney tickets and universal studio tickets. Thank you for your cooperation and your help with the tickets.

Oct 04, 2004

Hi So far so good, esay to use website and tickets arrived within 5 days of ordering. Just one question - I note that on the back of the ticket the small print states "not valid for any park commencing operations after May 1998". Can you please confirm these tickets are valid for all 5 parks at Walt Disney world plus Typhhon Lagoon and Blizzard Beach. Many thanks Editor - You may also notice that it states "passes are not valid for any theme park commencing operations after May 1st 1998". This is because Disney may build NEW Theme Parks (not the ones mentioned above!), if they do, these tickets will not get you into the NEW parks. All the parks mentioned on ticket pages are valid, so yes :)

Oct 04, 2004

Hi nice one - thanks for info and very fast response - I obviously should have bought last years tickets from yourselves! I will be ordering very soon and u will be the first choice. Regards

Oct 01, 2004

Tickets were ordered in the wee hours on 9/24/04 and arrived 9/28/04 as promised. You beat everyone's price and with no S&H. Thanks for keeping your promise. I will use you again and tell others to do the same. Thanks,

Oct 01, 2004

Thank you for the excellent speedy reply. I will open the package and send only the KSC Tickets back. Please defer delivery of the NEW KSC Tickets a few months so the expiry date is beyond the 6th August 2005. Thank you very much

Sep 28, 2004

Hi XXXXXXX! I am very late in responding to you, but while I am thinking about it, I wanted to thank you for your excellent customer service! Over the summer, Im the one who ordered 4 tickets at 4 seperate times. After all the tickets were ordered over a period of about 8 weeks, I realized I never recieved the first one in the mail. I decided that I probably mistakenly threw it away with junk mail because you were able to verify that it was sent. Anyway, I wanted to let you know, I did exactly what you told me to do to get another ticket isssued at the gate, and they were very accomadating to me! So, thankyou for all your help! It made it so easy and hassle-free, and we had thebest vacation we have ever had at Disney World! Thanks!

Sep 28, 2004

I am very impressed with your site and your service. I received my park hopper pass and I am please with how fast it arrived for how far I live from you. Thank you also to the gentleman who called my home shortly after I purchased online because I inadvertently gave my old postal code. I very much appreciated that your tickets were not only cheaper than others I have searched for, but that the tax and shipping were also included. I highly recommend this company.

Sep 15, 2004

Hi XXXXXXX, Tickets arrived as promised.Kind regards

Sep 14, 2004

thank you for getting back to me and for your help

Sep 13, 2004

Thankyou most sincerely for the way you have responded about the returns. We will not hesitate to contact you again when, hopefully, we return to the USA (without Hurricanes we hope) although it was an experience which has to be seen to be believed. I have had no hesitation in recommended your website and company to anyone who may be interested. We cannot praise you enough. Once again thankyou all.

Aug 31, 2004

I wanted to take a minute to thank you for being so prompt in processing this refund and communicating with us throughout the process. Unfortunately we did not get to attend the attractions but rest assured that when we return to Florida we will contact your company to acquire our tickets. Your customer service is unlike anything I have experienced and it makes it a pleasure to deal with your company. I believe that your treatment will continuosly be an asset in getting you and helping maintain clients (like myself) for life. I will definetely tell all my friends about it. Thank you again but the service you provide and your prompt response and we will be in touch in the future.

Aug 29, 2004

Just a quick note to thank you for the prompt, accurate service from you. As other customers of yours i had searched the internet but noted your good deals. Ordered 4 5 day hopper tickets on Monday and received them on Saturday! Excellent, well done, oh and thanks!

Aug 25, 2004

I looked all over the internet(for hours) for the cheapest prices for walt disney world park hopper tickets..and your website was the cheapest, easiest to use and find out the info u need, the return policy is great, but i will not be needing it!!!!! Not only was the price right but i ordered my tickets on a tues and recived them by regular mail on that friday!!!!!!!!!!!!!!! I highly recommend this site and anytime i need tickets or a hotel for anything i'm going to this site first!!! Thank You Undercover Tourist!!!!!!

Aug 24, 2004

Tickets received promptly. My brother ordered his tickets for Disney from you also and didn't have any problems. He recommended your service. Thank you!

Aug 24, 2004

Thanks for the terrific service, tickets arrived as promised and a great time had by all. Will not hesitate to us this service again for future attractions. fast pass is a must don't leave home without one thanks again

Aug 21, 2004

Great service! Placed my order for Flex Tickets Thursday --they were in my mailbox Saturday. Priced at $8.00 per ticket less than on any other website I found. Keep up the good work!

Aug 15, 2004

Dear Sir, I priced Orlando Park tickets in Ireland from a local Tour Operator and saved over 100 Euros by using your services! Ordered on-line on Friday afternoon and tickets were delivered on Wednesday morning to my desk at 9:00am. All in order. Thank You!

Aug 12, 2004

Just to let you know our tickets arrived very quickly with all the details correct. We are really impressed with the service and will definitely use you again. You are also cheaper than anywhere else we've found so far. Many thanks

Aug 11, 2004

Hi Bought my Disney tickets from you. Despite my initial suspicions all worked really well, you were at least £15 cheaper than the rest. Only drawback is that we had to do the finger scan on entry to the parks. That was not a real problem though. Many Thanks. I have already recommended your site to friends. Regards

Aug 04, 2004

WOW, I can't believe how quickly I received my tickets (with FREE priority shipping)! Ticket prices for our 3-6 day Disney Tickets and 3-3 day Universal tickets were the cheapest around. Thanks soo much for this superior service. A happy customer from Middletown New Jersey

Aug 02, 2004

Hi, I just want to thank you for getting our tickets to the parks in Orlando so promptly. I will definitely recommend your company to all my friends and relatives. Plus you were the least expensive place. It was great that the price included taxes and shipping and handling charges and you were still the least expensive. Also your refund and return policy is reassuring. Thank you very much.

Aug 02, 2004

Just wanted to let you know that the service from Undercovertourist was really good. Our tickets that we purchased for Universal Studios/Islands of Adventure arrived in time for our vacation the last week of July, 2004. The only complaint that I have was your web page indicates that if we went to Guest Services we should be able to upgrade to the Express Plus Extra for only $14.95 per ticket. Guest Services thought we along with you (Undercover Tourist) were absolutely crazy. We tried to get them to contact you, but was refused. In order to bypass the lines, we went ahead and purchased express plus tickets from them, but the price was $37.25 for each ticket; not $14.95 like the web page shows. Editor - Apologies for the error, we have now updated the information.

Aug 01, 2004

I just wanted to thank you for my tickets to Universal Studios. I was a little leary of ordering off the internet, but you had a great return policy so I did. I went to Universal last week, got to skip all the long ticket lines, and walked right in. Thanks so much!!

Jul 29, 2004

I am just writing to thank you for the speed and efficiency with which you dealt with the above order. I received the attraction tickets today, only 4 days after placing the order. I would have no hesitation in recommending your service to family, friends and work colleagues.

Jul 28, 2004

thanks for all your help and i will be using undercovertourist if i have to buy tickets in the future. thanks

Jul 27, 2004

hi, just like to say thanks for prompt delivery and hassle free trading, tickets arrived within 5 days, all corrct. no hesitation in recommending you to anyone i know. thanks again,

Jul 24, 2004


Jul 22, 2004

Just a very quick email to say how absolutely amazed I am with the speed of service you offer!! We are from the UK, and ordered 4 x Gatorland tickets last Saturday, and received them this morning. This is an absolutely fantastic service!! Thanks again

Jul 22, 2004

i have just recieved the tickets i had ordered from you...fed ex were trying to deliver them to the wrong adress the past 6 days...all is sorted out now ...thank you for all your help and your phone calls to me ,i will be using undercovertourist in the future as there after sales is brillant.

Jul 17, 2004

hi undercover tourist
just a quick note to say a very big thankyou for you fast service. received my tickets for our large family holiday to florida in just 4 working days brill! also would like to say what a great web site. easy to use, very informative, park hrs etc. will certainly be useing you again & recommending the rest of our party who are coming to florida with us. a big thanks

Jul 08, 2004

very quick note to say that I have received the Attraction Tickets today. And all was in order. Thank you very much for your EXCELLENT service.I will most certainly call again and recommend your services to everyone I know.Once again ! You guys are great.Thank you.

Jul 03, 2004

Fantastic service. Tickets ordered and received within 4 days. Will recommend. Many Thanks

Jul 02, 2004

Undercover Tourist I've Just received my tickets (Disney, Universal, & Seaworld) for 8 people. Spent over $3000 and tickets came in four days. Everyone else in the party was unsure, after finding you on the internet, but you have done everything you said on your web site. We saved a lot of money which will go towards our spending money on holiday. I will definitely use you again and will recommend you to anyone I know who is going to Orlando.

Jun 29, 2004

The UnderCoverTourist made a believer out of me!!! I checked 10 other on-line ticket outlets and your prices were the lowest I could find. But that's not the best part, I ordered over $2000 of tickets for our family reunion in Orlando on Monday, paid the $10 2nd day delivery, and to my surprise the tickets arrived the next day. And just like your site stated they are the actual original tickets. With the pressure of planning this family reunion I was most pleased that the ticket purchasing went so smoothly from your company. Thanks, from a satisfied new customer!!!!

Jun 25, 2004

I received the tickets I ordered very promptly. Thank you!.

Jun 25, 2004

Thanks so much for the info re: sea world tickets. I called yesterday and asked about the second day tickets. We are military and the gentleman told me to check about the second day on post first. We are indeed able to use the military tickets for the second day. Your honesty is really refreshing and we appreciate it. (Soldiers are not exactly made of money) We do live near Busch Gardens Williamsburg and have lots of Non-military friends here. I've pasted your site to my favorites and will refer them to you should the need for tickets arise. Thanks Again

Jun 25, 2004

THANK YOU! When I found your site online, I couldn't believe I found the incredible prices (lowest around) and your easy to use web site. After reading that you would refund tickets after purchase, I was amazed at the level of customer service that you offered. I purchased the tickets only 2 weeks before I needed them, and I was a little worried that I waited too late. I chose regular shipping, and I was SHOCKED to get them so fast! They came priority US mail with a receipt attached that showed Undercover Tourist wanted acknowledgement of the delivery. That shows true caring about customer satisfaction!! I am truly satisfied! Again THANKS!!!!!

Jun 23, 2004

Thank you for the superfast delivery on my tickets they arrived this morning in perfect condition and exactly what i ordered. It has been a pleasure doing buisness with you, and i will definately recommed Undercover Tourist to others.

Jun 22, 2004

Hi, you guys really are the BEST!! best prices (we did a lot of searching and could'nt beat yours) best delivery, less than a week to the UK and the BEST SERVICE, i,ll say that again BEST SERVICE because you saved our holiday. Upon arriving at our hotel in Orlando we were deciding what to do the next day when to my total horror I realised that I had left our disney & orlando flexi tickets back in the UK, after 10 minutes of panick we had resigned ourselves to buying new tickets but I decided to check with you guys next morning first, and im very glad I did, not only did you sell us some tickets you had kept a photo copy of them (so good universal were able to scan the barcode!) which you faxed to our hotel within minutes along with simple instructions on how to get them replaced which we did same day! With your help (and 2 very nice people at disney & universal studios) we had a wonderful holiday which we can treasure forever, so from all of us a very big THANK YOU! we will be recomending you to everybody we talk to!

Jun 17, 2004

Hello, Received my tickets today!. I bet this has been the best Internet shopping experience I ever had. Perfect delivery and real tickets.

Jun 16, 2004

I would just like to email you and thank you for your prompt service and delivery. I ordered tickets for 5 adults and 2 children for Disney 5 day hopper and 14 day flexi ticket for universal plus the Arabian nights show. I ordered these tickets last Tuesday 8th June and we received them on Tuesday 15th June to Ireland. I will definitely recommend your site to those going to Orlando. Also the price you quoted us was actually cheaper on the visa with the exchange rates so we saved even more!!

Jun 05, 2004

Received our tickets today (Saturday) only ordered them on Tuesday afternoon, what an excellent service you offer. Searched for hours to get the best deal for a family of 4 adults (Flexticket, Park Hopper and Kennedy Space Centre) You cannot be beaten on price and in fact the bill came out cheaper than the price quoted by yourselves with the exchange rate conversion. I would certainly recommend your company. Looking forward to a great holiday and Many thanks again.

Jun 03, 2004

Hello, We ordered the tickets on May 31st 2004 and Received them on June 3, 2004 . That is what I call Fast and Excellent Service ! Thank You So Much For the Prompt Delivery , We will Make Sure to Recommend Undercovertourist to anyone we know who will be visiting Orlando.*Feel free to put this on your feedback page.

May 18, 2004


May 17, 2004

My boyfriend and I have just got back from a 3 week holiday in Florida. We bought a 5 Day Hopper pass for Disney and an Orlando 14 day Fexi Ticket from you guys before we left. The service you offered us was top notch and the prices you offer saved us a lot of money. Fantastic, thanks for helping make our holiday perfect.

May 15, 2004

Thank you for the chance to save money on our parks tickets, We have just arrived back from three weeks in Florida, I am pleased to say we proved our other family members wrong they were very scepical of buying park tickets from a company on the internet!! You impressed them - they have been going every year for the past 8 years paying way too much. Well done.

May 11, 2004

That Great news great site great prices great service Just up to me to have a good holiday now Thanks very much

May 10, 2004

i just had to get back in touch to say what a brill time weve just had in florida your tickets made our holiday . the best thing with the tickets is we didnt have to rush out every morning to get our moneys worth out of the parks we just waited for the crouds to go then of we went . when we went into wet and wild we saw the price they were charging for the 5 day flexi and with booking with your selves we saved a massive £350.00 iv told freinds and they have already booked there tickets Weve only one complaint with the holiday it went too FFFFFFFFFFast .thanks again the wakefield 10

May 09, 2004

Please use the following on your feedback page or wherever you like! "We were half way through our 5 Day Hopper Tickets when we lost them half way around Epcot. Disney asked us for ticket references (which we didn't have) and said without them their was nothing they could do for us. We went back to the hotel all gloomy, and then I remembered I had a phone number for UnderCoverTourist.

May 07, 2004

I gave them a ring and they were able to give me all the information I required to have the lost tickets reimbursed. I was really impressed as I bought the tickets in January and it was the end of April by the time we used them. We showed the info to Disney and they gave us the new tickets. As a tip, I would photocopy the reverse of any tickets you have and keep the copy in a safe place away from the tickets - this would have saved us a lot of hassle. Thanks to these guys a disaster was turned into a minor hiccup!

May 06, 2004

I recommend these guys wholeheartedly!"Thanks

May 05, 2004

The tickets arrived this morning. Thank you so much for being so prompt. What wonderful service - I shall recommend you to my friends.

Apr 28, 2004

thanks for a fast and efficient service took only 4 days for tickets to reach me from the day i ordered them.

Apr 28, 2004

Hi, Just want to say thanks for the great service at great prices. I ordered three adult 5 park Flex Tickets on February 13th, received them within five days and saved over £100 to boot.
What's more, the credit card invoice was actually less than the price specified on the website. The added benefit is these tickets do not start until the day you use them, so you can take advantage of the good exchange rate now and use the tickets at a later date - I am not going to Orlando until January 2005. I cannot recommend undercover tourist enough. Thanks again.

Apr 21, 2004

Many thanks. I think you folks are doing an excellent job!

Apr 20, 2004

Hello, Just wanted to extend my thanks for your excellent service. I ordered 2 Flextickets on a Thursday and they arrived the following Wednesday! Was pleasantly surprised when my credit card statement came through as well as they were cheaper than advertised. Will definitely recommend you to anyone going to Florida... Kind Regards

Apr 17, 2004

Thank you for your excellent service. We have just returned from Orlando and had the most fantastic time. We will certainly recommend you for your superb service. Well done and thank you again.

Apr 10, 2004

Thank you for your excellent service, I ordered tickets on 2nd April, they arrived 6th April. I'll definitely be recommending your site to others, speedy service and the best prices.

Apr 09, 2004

We have just returned home from orlando and felt I had to write to re-assure anyone thinking of using undercover tourist. Tickets took just 4 days to arrive and had no problems using them to get into the parks( cheaper than gate prices). I will definitely be using this service again and will recommend to others.Many thanks

Apr 08, 2004

Good Morning, I would like to pass on a big thank you for the excellent service I have received. I ordered Universal tickets and received them in five days. I have just received my bank statement and was extremely pleased to see the price was below what you stated. A nice easy website and great information on it. I will certainly recommend you to everyone I know who are going to Florida. Great to deal with a very professional company

Apr 08, 2004

I just wanted to let you know that my ticket arrived this morning! I am really pleased with your service and customer relations! Thank you very much!!!!!!!!!!!!!

Apr 08, 2004

I just wanted to drop a short note to say thank you for such an excellent service. Rock bottom prices, an A+ service and very friendly and polite people - what can I say - Guys you just rock! I have a small kid at home so anticipate more business from me in the coming years :-) Thanks,

Apr 07, 2004

I have been shopping for discount Universal Tickets since January 2004! I happened to run across the website for Undercover Tourist and found they were the best as far as the prices. I ordered one adult and two children multi-day tickets with the third day free on Saturday, April 3rd and received my tickets on Tuesday, April 6th. I just wanted to say thank you for your prompt and courteous service!

Apr 07, 2004

Will use this site each time, very definitely the very best prices with no hidden costs and speedy delivery. Regards

Apr 07, 2004

Hi guys, Just thought i would say thankyou for the tickets which you recently sold to us. I ordered 4 Orlando 4 park flexi-tickets and was dealt with very professionally and courteously by xxxxxxx. Although we had a problem with the tickets arriving (they should have arrived around a certain time and they did not), it was more to do with the postal service than UndercoverTourist. I contacted xxxxxxx, and immediately he set in motion the lost ticket procedure which meant that all we had to do was pick up new tickets in the States. Fortunately the tickets turned up on our doormat the next day. I will be using you again and hope we can do business again soon.

Apr 06, 2004

Thank You for providing such a brilliant service, this was by far the cheapest site I found on the whole internet! The delivery time was awesome, and all the information on the site was 100% Correct the price quoted is the highest price you will pay and no hidden costs J! You're a great asset to the internet...just wish more people dealt like yourselves. Thank You again,

Apr 06, 2004

Hi, My name is Chris and I am 13 Years Old. My mum Booked our Orlando 4 day FlexiTicket with your company. I would Just Like to say You sell your tickets at an Excellent Value and We have recieved them In an Astonishing amount of time. Now i can rest Happy as I know I have them tucked away safely thankyou sooo much for making your company and me and my mum will continue to use your Website for our Tickets. we also used Under Cover Tourist last year for our florida tickets aswell. we have saved a Lot of Money with your company and I give you all My gratitude. Thankyou Very Much.

Apr 04, 2004

I want to sincerely thank you for your excellent service. Not only did I receive my Universal tickets in record time, but discovered I left them at home when we arrived in Florida. You came through for me by keeping copies of my tickets and immediately faxing a copy of those tickets to the hotel with instructions on what to do. Because of this it enabled us to see Universal without a problem and above all, enjoy our vacation. Also, the warmth and friendliness I received with the help of my problem goes beyond my expectations -- it was the best I ever received. Keep up the good work. I will be dealing with you again in the near future. A million + thanks.

Apr 03, 2004

Hi, Just wanted to thank you for the fast service, received our tickets today. Will recommend to all my friends and family. Thanks again for the great service.

Apr 02, 2004

I was really dubious about ordering theme park tickets over the net, and how could they be so cheap. Surely there must be a catch. No, I was sent real tickets within the week, and I even got a courtesy call to ensure the tickets arrived before I went on holiday. I will be buying tickets from you again. The service is excellent.

Apr 02, 2004

Many thanks, that's very kind, & I will certainly recommend you & use you again if/when we reschedule down the line.

Apr 02, 2004

Purchased my Disney Park Hopper Plus passes 3/29 and got them via Priority Mail on 4/1. EXCELLENT customer followup to my many questions. Will use UCT in the future

Apr 01, 2004


Apr 01, 2004

Thanks for the rapid reply - just what I was after. Look forward to using the tickets & will recommend yourselves to friends

Apr 01, 2004

Got them, you are great! Will pass on your web site for sure!

Apr 01, 2004

Hi, I spoke to xxx before, and would just like to say I ordered my tickets 10 days before I am due to leave. As delivery to the UK is quoted at 6 to 10 days I had my fingers crossed to say the least. I was amazed when my tickets arrived yesterday, after only 5 days! I will definately recommend you to anyone I know who is going to Florida! (You can put that on your website if you like!) Thanks again!

Mar 31, 2004

Thank you for BOTH of your swift responces. It's been a pleasure dealing with your company.

Mar 30, 2004

I received my tickets this morning. Wow, what a service, I only ordered these 5 days ago. I will be recommending you to everybody who cares to listen. Thank you very much. I'm sure we will all have a fantastic time in Orlando. Thanks again and give yourselves a pat on the back.

Mar 29, 2004

Dear Sirs, No doubt like many others I scoured the web for the best deal on theme park tickets, and guess what, no-one could better your offer, your price was fantastic and further more, like most people I was slightly apprehensive on when the tickets would arrive. Four days later package arrives, perfect. Good Luck and long may you continue to offer such a service.Kind Regards

Mar 29, 2004

Absolutely brilliant!!!! I too was one of the sceptics. Ordered my tickets late Friday afternoon and they arrived the following Wednesday. First class service and a great saving.....many thanks.

Mar 26, 2004

Thank you for your excellent service. I received my tickets this morning. I will certainly recommend you to anyone travelling to the USA.

Mar 26, 2004

thank you for uor excellent service I have received my ticket order today.

Mar 26, 2004

My tickets arrived today-thanks so much!! Thanks again for the great service!!

Mar 24, 2004

Thanks very much I am most grateful. I will certainly recommend you to anyone going to USA. Excellent service!

Mar 24, 2004

We are in receipt of our above tickets and thank you for a speedy despatch.

Mar 23, 2004

Dear Wasnt sure about ordering of an internet company at first, read the reviews and the website was easy to use so i went for it and ordered disney hopper plus x 2 and 14 day flexticket x 2 for my girlfriend and myself. JUST GOTTA SAY I AM WELL IMPRESSED. The tickets only took 4 days to arrive, not many companies are on a par with the likes of amazon but you definitley are. With the best prices on the internet and a very fast service.....I RECOMMEND ANYONE READING THIS REVIEW, DONT HESITATE TO USE UNDERCOVERTOURIST AS THEY WILL MEET YOUR EXPECTATIONS ALL THE WAY.....Thanks again from a very happy customer in the u.k

Mar 20, 2004

thank you i recieved my tickets on march 16 so thank you once again

Mar 20, 2004

Hi I would just like to say thank you very much for my theme park tickets. I have received them today and I only ordered them on Sunday (6 days ago). This is what I call impressive service. I would not hesitate in using your company again and will most certainly recommend you to family and friends. Once again thank you for an excellent service.

Mar 18, 2004

Hi I found your site on-line and ordered Universal Tix - better prices than XXX! Love how your site is set up - very useful and easy to use. Like your ratings of the parks - with a limited time there - I know it will be helpful.

Mar 18, 2004

Many Thanks for that it is much appreciated. My XXX is due to have a major operation towards the end of the year to try and sort out the problem, so we are aiming to go at Christmas 2005. We won't forget how good and kind you have been and will definately use you then and recommend you friends.

Mar 18, 2004

Excellent service (5 days to receive tickets from ordering) and we found the prices to be the best available on the internet. Good exchange rates (confirmed when we received our credit card statement). Would and have recommended you to anyone going to Florida. Regards,

Mar 17, 2004

After having been recommended to you by a friend, we ordered our 5 day Hopper Plus tickets, and 5 park 14 day Orlando Flexticket on Friday 12th March, and we were delighted to find that they had arrived first thing on Tuesday 16th March. That's fast!! We would have no hesitation in recommending your name, and would also state that we find your webpage very clear and concise!! The extra bonus was that the actual cost of the tickets, when they were charged to our credit card, was lower than we thought!! Thanks very much. Keep up the good service!

Mar 16, 2004

first i want to say thank you for my tickets to gatorland. wow what great service.

Mar 15, 2004

We received the tickets for our 'holiday of a lifetime' today, 6 days after ordering them. What service! Although rather apprehensive of parting with our hard saved money to a relatively unknown site, we were encouraged to do so by the Sunday Times report and we are now very pleased we did.

Mar 14, 2004

What a fantastic service!! We only ordered the tickets on Tuesday 9th March and received them by Friday 12th March. Your prices are definately the best we have found. We are looking forward to a great Florida holiday. Will recommend you to anyone who is planning on taking the holiday of a lifetime. Once again thanks

Mar 13, 2004

Wow!! We received our tickets first thing this morning we only booked them Tuesday the 9th!!Very impressive...Many thanks.

Mar 13, 2004

Hello just a quick message to say thankyou, your prices & service are the best around. I did alot of research into buying my Theme park tickets & you Guys beat everyone with room to spare, the price & service are unmatchable. I have recommended you to anyone I know who is planning a trip & requires Tickets & they inturn have recommended you to others. Keep up the good work & thanks again. My best regards

Mar 12, 2004

I have received our Universal tickets, Thanks very much for your quick service.

Mar 12, 2004

Thank you ! - the tickets have arrived, much sooner than I was expecting

Mar 11, 2004

what a great service you give we ordered our 5 day flexi tickets on the 7th march last sunday . we received them this morning its been a pleasure doing business with yourselves keep up the good work

Mar 11, 2004

I cannot fault your service. I ordered tickets on 4th March and received them on the 9th. Thanks very much

Mar 11, 2004

Very many thanks for your prompt delivery of my Disney/Flexi tickets for our visit to Orlando next year.

Mar 11, 2004

Just wanted to thank you & congratulate you on such a simple & easy to use website. I ordered my tickets on 6.3.04 and received them 11.3.04. Thanks for such a prompt service & delivery of our tickets. Would & have already recommended you to friends thinking of travelling to the US.

Mar 10, 2004

Hi, You are absolutely ace, I cannot believe we have received our tickets so soon and have paid such a reasonable rate. Keep up the good work , we will certainly use you again. Thank you, thank you, thank you. I just hope the rides are half as good!

Mar 09, 2004

Recieved my tickets today. Wow! Wasn't expecting them until next week. Must admit had left it to the last minute but absolutely thrilled when they came through the door today. I was worrying that they might not arrive in time. Only took 3 working days! Many many thanks for a super fast excellent service and at such a brilliant price

Mar 09, 2004

Ordered our Disney 5-day park hopper plus passes and Planet Hollywood VIP tickets on 3/5/04 and received them in the mail on 3/8/04. Excellent turnaround and even more importantly, order was correct. Thank you.

Mar 09, 2004

I would like to commend you on your EXTRAORDINARY service! I ordered a multiday pass to Universal Studios from you this past Sunday 3/7/04 and just received my ticket today 3/9/04. Three days is immaculate! I really appreciate the speedy service. Thanks undercover tourist,

Mar 08, 2004

Given that I was ordering hopper tickets from the UK I was unsure whether I should use a non-ABTA bonded supplier. However I should have had no such worries with tickets ordered and delivered without issue within a couple of days. Excellent price and service. Cheers

Mar 07, 2004

Many thanks for the tickets. Arrived 4 days after ordering. Excellent prompt service thats cheaper than its competitors. Recommended.

Mar 07, 2004

Tickets have arrived, excellent service, had a query which was dealt with quickly and professionally on the phone, happy recommend to others.

Mar 05, 2004

Just a small note to say thank you for the prompt service and delivery of the tickets we ordered. Excellent price, great site thanks again!

Mar 04, 2004

Ordered 4 Day Orlando Flexi Tickets from your site on Thursday 26/02/2004 arrived through our letter box in the UK this morning Thursday 4/03/2004. What a painless system, even turned out to be a little cheaper than you quoted. Have already recommended you to other people. Thanks for such an efficient service.

Mar 04, 2004

Just received my tickets today - only ordered them 4 days ago! Thanks very much for a great service!

Mar 04, 2004

Dear Sir/Madam, Thank you so much for your excellent service ! I ordered my tickets only 5 days ago, and have received them already ! Your service is second to none. It is also worthy to note that I tried many sites, and no one could beat you on price. Thank you again.

Mar 04, 2004

Dear Undercovertourist. I ordered some tickets from you last year, and have just ordered some more. I must say that your company is about the most efficient and helpful company I have found. I cannot praise your service enough! You say what you do, and do what you say. Thank you for providing such a service, and I will have no hesitation in reccommending you services to freinds, family and colleagues, in fact, even to people I don't know! Thanks again, and I will be back!

Mar 03, 2004

Hi Attraction tickets received yesterday, with thanks. Would be delighted to provide a positive customer feedback for your website, if you so wish.

Mar 02, 2004

Many Thanks for you incredibly fast service.I ordered my tickets on Wed 25th February and received them on Tue 2nd March.The tickets were also a lot cheaper than anywhere in the UK. Will be happy to recomend you to all my friends. Once Again Many Thanks for your prompt service

Mar 02, 2004

The xxxx / xxxxxxx / xxxxxx family reunion is being held in Universal Orlando this year and we have all ordered our tickets from Undercovertourist as these are the cheapest tickets around.Good job on the swift delivery too.To everyone whos gonna be there from 24th June give us a wave we'll be the bunch of Scottish people wearing the fun matching tee shirts!

Mar 01, 2004

I have recieved my tickets very promptly, can I just say how very impressed I am with your service and congratulate you on your response

Feb 28, 2004

Hi, We just received our tickets yesterday, thank you very much for such fast service. I'm sure we'll have a great time in Universal orlando.

Feb 23, 2004

What can I say other than Brilliant! Ordered my disney tickets 17th February received them the 23rd Feb, thats some shipping to the UK. Also cost a bit less than was originally quoted so all in all I'm very pleased and will definately recomend you to anyone and would use you again myself. Thanks!!!

Feb 22, 2004

Thankyou for your prompt reply. I will order my tickets using your service and haven them mailed to the UK, Once again, Thank you

Feb 22, 2004

Just wanted to write and say a BIG Thank YOU for getting the universal tickets to us so promptly. This will really help save us time in the ticket line. Also thank you for the tip of working our way from the back of the park counter clock wise.

Feb 22, 2004

Goods recieved 20.02.04 all presant and correct. Many thanks.

Feb 21, 2004

Hi Just wanted to say what an excellent service you provide. The tickets arrived six days after ordering and I have just received the credit card bill and I agree the price you state is the price you pay. Look forward to spending 14 days in Kissimmee in April.

Feb 20, 2004

Just writing to say a big thank you for your fast and efficient service, ordered our tickets on Sunday they arrived the following Friday, in Wales. Also cheaper than your quoted price. Will definitely be using you again and recommending you to my friends.

Feb 19, 2004

Recieved my tickets for 5 Park Orlando Flexipass within 5 days, to Ireland. Very Happy with the Service and a Saving of €30 per ticket, to quoted Travel Company Prices!! Can't Wait to use them in June. Thanks Again for the friendly service and fast responses on questions.

Feb 17, 2004

just writing this to say received tickets today and to say a big thank you for the big smile on my daughters face who cannot wait to see Mickey mouse and the big smile on my face as cannot believe how much I saved using your company. excellent service, quick and actually saved more than quoted. was a bit sceptical with the currency conversion as never bought abroad like that before but will definitely would do it again. wont dream of using another site for park tickets again. Saved over £ 60! just shows how much we get overpriced! you just made my holiday complete. fantastic. many thanks

Feb 15, 2004

Just a quick note to say a big thank you for the extremely fast ,friendly and efficient service. I ordered my tickets on Tuesday 10th February and even though I had made a mistake on my order form, which was rectified by a phone call from Undercovertourist on Wednesday 11th Feb,I still received my tickets on Saturday 14th Feb. Thanks once again.

Feb 13, 2004

hi undercover tourist just to say thanksyou, have recived my attraction tickets after only 3 days great

Feb 13, 2004

WOW!! Fantastic service, ordered on Tuesday afternoon and received our tickets two days later. Shall definitely recommend you to Friends and family. Thank-you very much

Feb 03, 2004

Thank you for your speedy delivery of our disney and orlando tickets. They took less than a week to arrive. The price you gave me was the price i paid, in fact it was slightly less. I was unsure weather to use you at first as you are not Abta registered, i was assured by your staff that you are registered with verisign and the add in the sunday times was reassuring. As you are aware It is a lot of money to spend and there are so many dodgy sites around. You of course are not one of them and i will be recommending you to friends and family. Thanks again. Editor - We are a US company, we cannot be ABTA bonded, but we are Bonded in the State of Florida

Feb 03, 2004

I wish to thank you for you quick response to my email.Also to confirm that i received my flex tickets today.Which was before your estimated time.I was apprehensive about useing your service to order tickets,as i have never used the internet in this way before. Especially paying in American dollars which proved to be a large saving and was less than quoted.I have already recommended you site to a friend.Once again thank you for your service.

Feb 02, 2004

Hi,Just a note to say that the tickets arrived on Saturday. Many thanks for your efficient service.

Feb 01, 2004

Just emailing you to confirm we have received the tickets we ordered re the above confirmation number. Thank you for a very speedy and efficient service.

Feb 01, 2004

We would just like to say thank you very much for the speedy response to our tickets. It really is a tremendous service! Once again Thank You

Jan 31, 2004

thankyou for your speedy service, i couldn't believe how fast you were & how friendly the helpline number person was, when i called with a query. I have recommended you to all the people i know who are coming to Orlando this year

Jan 27, 2004

wow, read about you in the sunday times article, ordered online on the 20th jan and recieved the goods today 27th, you were cheaper than buying direct from universal! v impressed

Jan 25, 2004

Hi, Thank you for the tickets. I ordered them on the afternoon of the 21st and received them on the postage. This is the second time I've used your service and am letting the secret out to family and friends!.....Can't wait till I need more! Thanks again!

Jan 24, 2004

After reading about your website in the Sunday Times I decided to order my flexi tickets through yourselves. Ordered online Tuesday 20/01, received tickets Saturday 24/01. What excellent service, would deffo recommend to others. Thanks again. My only concern is that the exchange rate has gone even better (for us in the UK that is) and if I'd waited a couple of days the tickets would have been even cheaper, but hey thats the risk you take!!!!

Jan 23, 2004

Dear xxxxxx - Did not receive your 6th January e-mail for whatever reason - have just received the 5 Park tickets which is a relief - Just to say a great big thankyou as I was worried about a number of things your kindness in dealing with us is heartfelt and we both know an awful lot of parents that will be thinking of Florida so we will spread Undercover Tourists name far and wide as a fair and reasonable company that deserves to grow and thrive - thanks for your kindness please see attached photo of 2 excited and very loved children heading to Florida on the 26th March for 3 weeks of beautiful fantasy with Mickey and the whole bunch of characters that they have fallen in love with - did we get a wonderful surprise when these 2 were born God Bless Regards xxxx

Jan 22, 2004

Dear Undercovertourist Many thanks, you came highly recommended by a friend, I will pass that recommendation on. Thanks

Jan 22, 2004

Hello, Thank you very much for the excellent service, I ordered the tickets on Saturday, 17th January, and received them on Thursday, 22nd January. All present and correct! Thanks again,

Jan 22, 2004

Just a short note to 'big up' the excellent service. Ordered on 16 Jan, received on 20 Jan with no problems. Best service at the best price on the web. Well done!!

Jan 22, 2004

Dear Undercover, Thank You! Thank You! I was under a lot of pressure to get these tickets for my boss on time and you guys came through with flying colors. I know exactly where to go when I need great service every time. You're the best!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Jan 19, 2004

Hi, Just a quick note to say thanks. The tickets I ordered on Wednesday 14th January arrived on Saturday 17th January, correct as ordered. Thanks Again!

Jan 17, 2004

I ordered my Disney, Bush Gardens & Universal Tickets On Thursday and received them today (Saturday). I thought I would just drop you a line to say what an excellent service you provide... Excellent price and VERY prompt delivery....Highly recommend to others...I will certainly be using your services again.....

Jan 17, 2004

Hi, Just thought I would drop you a line to let you know that we received our Orlando 5 Park Flex tickets from you today. I just want to say thank you for the excellent service that you provide as well as the name/address check you performed prior to the dispatch of the tickets. Thank you so much. We look fwd to our trip knowing that our tickets having being purchased at a GREAT price. Look fwd to dealing with you again in the future.

Jan 16, 2004


Jan 14, 2004

Many thanks for your incredibly fast service. I ordered my tickets on 09/01/2004 and they arrived 13/01/2004. The tickets were also much cheaper that any other place I looked. Will be recommending you to all friends and colleagues.

Jan 13, 2004

WOW! I can't believe how quick your service is, I only ordered these tickets on Saturday and received them today Tuesday. Not only that I can't believe how much money I have saved. Thank you so much, I will definitely use your services again and recommend you to everyone. Thanks Again.

Jan 12, 2004

Thank you for your very prompt service. I received my tickets this morning, Saturday after only ordering them on Wednesday. Many thanks.

Jan 12, 2004

i just wanted to say thankyou for the very good service. i will use your company in the future.

Jan 12, 2004

Just a short note to thank you for the excellent service you offer. days from actually ordering my tickets online , to receiving them. Superb. And to add to that real tickets . And to add to that ,the cheapest I have come across. FANTASTIC.

Jan 10, 2004

i received our tickets yesterday just 3 days after ordering. What a speedy service! i will be ordering from yourselves again at the end of this month after this great service. I also checked my credit card statement and noticed that your currency converter quoted near enough the same , so there was no hidden costs or charges. many thanks once again!!!!!!

Jan 10, 2004

Well all i can say is wow! Could'nt beleive we got the tickets so quick especially as we ordered them just after xmas and thought you might have a bit of backlog, well that was certainly proved wrong by you. My husband had your site recomended to him by a friend at work as it is our 1st time to florida and didnt know where to start, so thank you for such a good service and we now look forward to following your recomendations on days to visit the parks on the recommended days as we are going at easter.

Jan 09, 2004

Hi, I am absolutely astounded and very impressed!! I came across your website purely by accident whilst trawling through the many sites that offer discounted attraction tickets in Orlando. Many of the sites say DISCOUNTED in the big flashy adverts of the site but most, by the time you have added local tax, postage, credit card surcharges and exchange rates, are not so discounted any more. The price you see is what you pay portion of your site for UK customers is excellent, as well as the price of your tickets. We have saved a substantial amount of money, by using your service for our family holiday attraction tickets, when comparing prices with other ticket services.

What can I say about the service overall, "bloody marvellous", sums it up really. I ordered the tickets on a Sunday evening and they arrived at my door, in the UK, the following Friday. Thank you so much. I will certainly recommend you to all of my friends and colleagues who want to buy Orlando park tickets!!

Jan 09, 2004

hi thre many thanks for quick reply will order tickets now. Thanks.

Jan 02, 2004

Thank you so much for the very prompt and satisfactory response to my enquiry regarding the phone card purchased. I will bear the conditions of the phone card expiry when making our next trip abroad. My husband and I have been very impressed with the service provided with your company and will ensure that your good name & site are passed on and share with many of our friends who go aboad, often to Florida. In fact, we made a 2nd purchase of Disney tickets from your firm following our first order, for friends who did not at the time hold a visa card, they too were delighted with the value of the tickets and enjoyed their visit to Florida. Once again, many thanks, it is a pleasure to have had our business with your company and rest assured, we will use your site again, hopefully in the not too distant future.