Customer Reviews & Feedback

Mar 20, 2025

Best combination of great ticket prices and great customer service from a trusted brand!

Mar 20, 2025

Your customer service is top notch and I love the savings you offer!

Mar 20, 2025

Easy to use site with great savings! Immediately received tickets via email and the online portal was updated with tickets simultaneously. Highly recommend using Undercover Tourist to save some extra money! Money well spent.

Feb 23, 2025

Love the site! It’s super helpful!

Jan 16, 2025

Super helpful when I need to exchange my tickets for a different package.

Jan 16, 2025

I've purchased from you many times and it has always been a great deal and gone seamlessly. I recommend everyone to you.

Jan 06, 2025

We had a blast . Thank you

Jan 01, 2025

Wonderful, love you.

Oct 25, 2024

All good. Easy transaction.

Oct 25, 2024

I always tell people about you

Oct 25, 2024

Keep the deals coming please

Oct 24, 2024

I bought tickets from you last year and it was great. I knew I would be going back next year and purchasing through your site again so I really appreciated getting an alert that you had tickets at this year's prices still available after Disney's price increase! I was able to live chat with someone on your team with my questions and buy my tickets early to save money!!!!

Oct 24, 2024

I always recommend undercovertourist.com to anyone taking a vacation

Oct 24, 2024

First time using Undercover and pleased with how simple the process was!

Oct 23, 2024

Great prices and service.

Aug 21, 2024

Just a big thank you to the customer service team. I have used UndercoverTourist many times for many different trips, and never had to ask for a refund, until now. It was a great experience and very quick turnaround. It's really appreciated when you are heard and responded to with politeness and compassion. Thank you Flor. Needless to say I will continue to use UndercoverTourist as my source for all my theme park tickets! perhaps Hotels or car rentals too! Thanks Again; Robert Brekke

Aug 20, 2024

This is my second year using UnderCover Tourist to purchase Disney park tickets. The system was easy to navigate, prices were as advertised, and the tickets arrived quickly to my inbox. They even provide instructions on how to add park tickets to Disney's planner. I highly recommend using UnderCover Tourist for Disney Park tickets.

Aug 08, 2024

Customer service worker Toro i believe, was a great help and refunded me my tickets within 5 minutes, give him a raise

Jul 23, 2024

I purchased 4 Day 1 park per day Walt Disney World tickets in April for June and I could not be more pleased. The questions I had were answered quickly. The delivery method of the tickets were great and the travel insurance that wasn't needed but gave me a sense of assurance helped out tremendously. The lowest prices on the tickets and great customer service will most def have me returning. Awesome deals here at Undercover Tourist!!!!!!

Jul 13, 2024

Hi UCT Team, First, thank you for having such great competitive pricing when it comes to Disneyland Tickets. I have been a frequent visitor of Disneyland for close to 30 years now as an adult. Second, thank you for having such a great service. I was required to call in for a refund as I was not able to visit this year. The restocking fee is totally understandable and I was happy to get most of my money back. Also, thank you for having someone available on weekends to process purchases and refunds. This really helped me out. A big shout out to George who answered my call promptly and gave me excellent service over the phone. You truly have a gem there. Regards, Russell Robson (Past and Future Customer!)

Mar 28, 2024

Undercover Tourist is always my go-to site to get theme park tickets! Fast and easy, and always saves me money which I love! Great customer service and have never had an issue getting my questions answered. Thank you for helping make our family vacations stress free and affordable!

Jan 09, 2024

Thank you for refundi g my unused tickets with little trouble. Excellent service.

Jan 08, 2024

Amazing Customer Service! Less than 9 minutes and my problem was solved :) Def my go-to website for my travels.

Nov 11, 2023

I needed to change the ticket and when I called the customer care, I got all the required help and support . Very helpful and excellent service. They know very well about how to take care of customer. Thanks a lot.

Aug 06, 2023

Just wanted to say I was really happy with the refund process, despite it being my error, it was cancelled immediately and the customer representative was really very helpful, thank you!

Aug 04, 2023

I tell everyone that's going to Disney or Universal about it.

Aug 04, 2023

Like the money back guarantee if needed.

Aug 04, 2023

Good price, excellent and quick service and easy to deal with and get the desired item

Aug 01, 2023

I only buy tickets from you! You come through for me every time! I bought my daughter tickets for her first Disney trip on Undercover Tourist and last week I bought her tickets for her bachelorette party!

Apr 07, 2023

I have used your site several times to order tickets. It is always the most affordable and is simple with super fast delivery. You also have the best customer service! Eugene and Cheryl helped resolve a question I had. They were terrific. Thank you for your service. Sherry

Jan 19, 2023

Undercover Tourist is one of my favorite sites! It is so easy to use, great prices, nice people, and superfast delivery! I have bought several tickets in the past and never had a problem! I recommend this site to everyone with a great big smile on my face! Thanks Frog HQ!

Aug 11, 2022

I just wanted to say thank you for all the wonderful advice you provide. I found this site just trying to develop a plan for a trip to Disneyland for me and my family. I had no idea where to start or what to do. Thanks to the one day hopper plan everything was figured out for us. We visited both Disneyland and California Adventure Park on July 30 and had a wonderful day. Saved so much time and guesswork. All the tips were spot on. We enjoyed it so much we’re going back again. Thanks to all for what you do every day.

Aug 02, 2022

Hello- I hope this email finds you well. I wanted to provide some feedback on a recent interaction I had with one of your agents, Kelsey, on August 2nd. They were very responsive, extremely helpful, and polite. The customer service I have experienced in the past with Undercover Tourist has always been good, however Kelsey reconfirmed my choice to make UT my go-to place for travel. Thank you Nicole Navarrete

Jul 12, 2022

I was very impressed at the speed we received our tickets for the Very Merry Christmas Party. We live in Canada and I only ordered them yesterday and we have already received them :). The turnaround we literally 24 hours.

Jun 27, 2022

We always recommend undercover tourist to everyone. If we need tickets in Orlando for attractions we always use undercover tourists.We have never had a problem.

May 05, 2022

Thanks so much for the “speedy “ cancellation. A turtle reference for a frog family. No really that’s James H

Jan 20, 2022

We always use Undercover Tourist - since 2014! They have the best prices and always listed with tax. Also best customer service. We've had to cancel in the past and reschedule due to covid concerns and they were able to help out so well. Love them and highly recommended.

Jan 20, 2022

Always tell people to get tickets from Undercover tourist. Have be for years.

Jan 20, 2022

I've already referred a friend to you to purchase her Disney tickets!

Jan 01, 2022

I love how easy it is to use your website to purchase Disney World tickets. We have told all our extended family and friends about Undercover Tourist.

Jan 01, 2022

Great customer service. Web site well done. Easy to use. Very good information. Very Nice rebate.

Jan 01, 2022

Very easy process and terrific deals.

Dec 08, 2021

Thank you for the ease of your site. Also your customer service is great

Oct 25, 2021

the tickets to Disney are so expensive so thanks to undercover tourist I am able to save a little money. Best was when I received a 50% off car rental which is awesome

Sep 17, 2021

I have used Undercover Tourist for my last 3 trips and they are the lowest prices and best service anywhere. I tell everyone.

Sep 17, 2021

We have recommended you to friends and they have purchased from you.

Sep 14, 2021

I love everything about your service.

Jul 23, 2021

Always use the site to buy tickets!! Recommend to friends and family.

Jun 01, 2021

Love the website and the froggie references. Plus hotels and more than just FL and CA - CO too!

Mar 23, 2021

Thank you so much for making the refund process on the trip we had to cancel so painless. Dealing with the death of my father, I’m relieved that I don’t have to hassle with cancelling a trip. We are definitely rescheduling our Disney trip and it certainly will be done through Undercover Tourist. I also truly appreciate the kind words from Katie as well on Saturday 3/20. It wasn’t just the token “sorry for your loss” reply, but a true heartfelt compassion for what we are going through. Thank you again.

Feb 24, 2021

Everybody at undercover tourist is so wonderful! The times I’ve called with questions, I’ve never had a long wait time to get through, and the person helping me has always been so kind and helpful. The prices, the promotions, and the overall process of receiving the tickets has been awesome as well. These guys really know their stuff. I highly recommend! I’ll never shop anywhere else for my park tickets. Thanks undercover tourist!

Jan 11, 2021

Good morning, I am writing to let you all know what a wonderful company you have, and the great customer service that I received from Ashlee, Katie and Loraine. Due to COVID-19 restrictions, we had to cancel our travel plans to FL very last minute. I had purchased refundable tickets, and Loraine gave me the process to return my tickets. She reassured me that I would receive a credit once the tickets were received back. I was very nervous, as the 90 day mark was fast approaching, from when I purchased the tickets through the UT website. Then to make matters more stressful, the US Postal Service had a major overrun of packages and mail, and my tickets were held up in a state of “in transit” for several weeks. Ashlee and Katie took my concerning emails and addressed them with care and understanding. Katie took multiple emails from me, and was patient and kind, and she escalated my issue to management. Within the same day my tickets were refunded. I cannot stress enough the importance of good customer service, and how each of these representatives was professional, prompt and courteous. I was referred to your website from a family member, who had purchased discount Disney tickets from you before, and I have been a customer of yours for several years now. I will continue to do business with you, and refer others to do business with you, as you have the best customer service and pricing hands down! Thank you again Katie, Ashlee and Loraine…job well done!! Happy new year!! Best regards, Kate Patton

Nov 20, 2020

Lucy was the most amazing person I have had the privilege of speaking to on the phone. Wonderful personality, charisma guaranteed, and honesty which is hard to come by. Lucy is an A + person who deserves a raise! She talked me into booking a few different tickets for a family of 5 (and maybe growing soon). She was absolutely lovely to talk to. Be very proud of her, she does an outstanding job!.

Oct 01, 2020

Thank you so much for being so helpful and kind when we had to cancel our trip to Florida for the second time this year. I am honestly delighted with the customer service that I have received the whole way through buying and ultimately cancelling our theme park tickets. You made a very stressful situation so much better for us and I couldn’t be happier. I will ALWAYS use undercover tourist in the future for any tickets we need. Thank you, Laura Sinclair

Aug 31, 2020

We were unable to go on our planned holiday and could not use the universal tickets we had purchased. I contacted undercover tourist to ask if a refund was possible. You made the process so easy and the time scale for the refund was exactly what I was told to expect. I was delighted to get a full refund. Great customer service well done.

Jul 10, 2020

I think the past few months have been really tough on everyone. We were taking my daughter Disney for her graduation. She was really heartbroken about not being able to go. Undercover Tourist has been really fantastic through this whole thing. We have purchased tickets with you before and we absolutely will again. The customer service we received is truly second to none. Thank you so much. The Ryan Family

Jun 30, 2020

We were obviously crushed when we had to cancel our Disney trip due to the Covid situation. However the ease, friendliness, and knowledgeable way UT handled our cancelation certainly made the situation much easier to swallow. The 5% cancelation fee was very reasonable and the communications in regards to processing delays were assuring. Will definitely utilize your services again in the future when we are able to return. Feel free to use my comments in anyway you would like. Thank you again for the wonderful service. Kirby Family Louisville KY

May 05, 2020

This is the only site I will use to book a Disney trip! Y’all are amazing and have the best prices! As soon as Disney reopens I will be using your company! Thanks for the fast response in canceling my hotel reservation! So sad to cancel!!!!

Apr 14, 2020

Love your site and have purchased tickets from you before.

Apr 09, 2020

We were so disappointed when Covid-19 caused us to have to postpone our Disney World trip. The wonderful service and help received from Undercover Tourist was beyond compare. They took something that was a bitter pill to swallow and coated it with a bit of sugar to make it go down a bit easier. They made sure to keep me updated on what would be affected, and how to change, cancel and rebook everything, even before I asked. I will be a repeat customer again and again! Thanks frogs!

Apr 09, 2020

Good morning all, Just wanted to say a BIG Thank you for the service we have received from your company. With this terrible Covid situation we are one of many who had to cancel our Holiday. You have been amazing in the way you have refunded our Universal Hotel and park tickets without any hassle or delay. We are planning our holiday again when this is all over and will definitely rebook again with you. We are still having difficulties with other companies in gaining a refund. This has shown who can really be relied upon to give good and bad service. Thank you for your amazing work.

Mar 23, 2020

Easy shopping, cheapest prices, easy purchasing, and AWESOME customer service!

Feb 19, 2020

I really appreciate having the tax included when looking at tickets, it makes budget planning much easier. Undercover Tourist is the only online seller that I will buy Disney tickets from, every transaction has been a great experience.

Feb 07, 2020

I have been purchasing my tickets from your company for years and have never, not even once, had any issues. - Terry

Feb 02, 2020

We have purchased tickets through Undercover Tourist 4 separate times now over the last 8 years and have been pleased every time. They are consistently the lowest price around and provide great service. This year we even booked our Disney Resort through them as well. Thanks much! -Chad

Jan 10, 2020

This site and staff is amazing. Do not do anything without checking here FIRST! -Trent

Jan 05, 2020

I have recommended Undercover Tourist to friends and family and they used it as well. We are all extremely happy with the service provided and will use it again soon.

Dec 07, 2019

I like that the pricing includes the tax/fees so that I don't have nasty surprises at check out. Plus, delivery is fast and I've never yet had an issue with the tickets themselves. The reliable experience is what makes UCT a go-to for me. -Dawn

Nov 06, 2019

I always use Undercover Tourist - why not? I save money with guaranteed quality and ease of buying our tickets. -Lim

Oct 08, 2019

I've used Undercover Tourist multiple times for park tickets. They always have the best prices, and customer service is outstanding. - Brandt

Oct 07, 2019

You guys are amazing !! I'm so glad I found this page. Because of it I was able to do more days at Disney for my vacation. It seriously was a dream come true. Thank you so much - Nayeli

Oct 07, 2019

Works like a charm. I've been a customer for several years, and being from Brazil it's hard to trust discount ticket vendors. Since 2012, everytime I needed you guys, it worked! Thank you so much - Carlos

Sep 27, 2019

Everything you do is great - from the website - all the info you've compiled is amazing - to the customer service and the delivered product. It's all wonderful and a HUGE help! We'd never plan a trip to Orlando without you. Thank you! - Lauren

Sep 27, 2019

Very easy to order tickets and the email delivery was quick. Love the discounted prices and no waiting in lines. Highly recommended.

Sep 22, 2019

Best pricing for Disney tickets and universal that I have found so far! The website is also super informative about current, upcoming and future events at theme parks. - Daniel

Sep 22, 2019

Saved a few bucks and got valid Disney tix. Thanks!!! - Denise

Sep 08, 2019

A trip to Disney is a magical thing. It can also be daunting, so having a place like Undercover Tourist help with advice, deals, tickets and info is great. - Heather

Sep 04, 2019

You were highly recommended by friends & family, and I'm so glad you were. Thanks a million for the helpful planning tips, crowd calendars, and tickets

Aug 22, 2019

Very easy to use and happy to save money using Undercover Tourist! - Jeannette

Aug 19, 2019

Excelllent website. One stop for all my Disney World vacation research. - Patrick

Aug 17, 2019

Great service and great value! Thanks for making my Florida vacations more enjoyable by saving me money!

Aug 11, 2019

Always happy when I receive my Disney tickets from Undercover Tourist. Never a problem and I save money! - Carol

Aug 02, 2019

Undercover Tourist is AWESOME!! Love the fact there is no hidden "extras". The price given is the "total" price. It's rare to find anyone who does that these days. - Pam

Aug 01, 2019

The purchase went smoothly, and going straight to the gate was awesome. I will definitely recommend using Undercover Tourist to all my friends and family.

Jul 18, 2019

Thank you for offering amazing deals to Disneyland! This last March we got the greatest deals through you for five days at the park and because of your amazing deals.. my husband and i were able to purchase these tickets for a getaway to Disneyland.. with no kiddos woohoo! Celebrating our 19th anniversary! Thank you.. you're deals helped this dream come true :) - Elizabeth

Jul 17, 2019

Excellent site! Not only did I find the best discount, but your site also gave advice and details on how to further enjoy my trip! Kudos

Jul 04, 2019

Best prices. Easy to navigate website. Appreciate the tips and Disney info.

Jun 25, 2019

Highly recommend this company. Tickets delivered very quick.

Jun 19, 2019

Undercover Tourist was VERY helpful in planning our first family Disney trip in 2014 and again this past month for our second family Disney trip. - Lisa

Jun 15, 2019

Thank you for allowing us to afford our Disneyland tickets and making remarkable memories for our girls and us too.

Jun 13, 2019

Best way to purchase Disney tickets! Fair price and exemplary service! - Chuck

Jun 11, 2019

Buying tickets for our summer vacation was a snap with undercover tourist! Thank you for helping my family have the best vacation at the lowest possible prices! - Donna

Jun 05, 2019

Easy process...best prices...thank you Undercover Tourist!

Jun 05, 2019

You make it easy to save money! Your website is easy to navigate! - Wanda

May 26, 2019

9:54 am Your guide to planning our visit to Disney World was very helpful, especially about scheduling and optimizing fast pass rides. I would have been clueless otherwise!

May 25, 2019

Amazing deals! Better instructions and more details than the Disney official site provides. - Maria

May 03, 2019

I price compare every time someone asks me about Disney, and Undercover Tourist is ALWAYS the best value! I recommend you all of the time! - Tonya

Apr 30, 2019

Information is positive, current, and comprehensive. Tickets (I have purchased WDW and US) arrive quickly and link seamlessly. Browsing the website is FUN! - Ann

Apr 28, 2019

You all are the best. We could not have made this trip possible without your amazing offers and savings. Thank you from the bottom of our hearts.

Apr 25, 2019

Third time buying theme park tickets and I am thrilled at the super fast, reliable, friendly service. Undercovertourist.com is my definite Go-To!! - Erika

Apr 20, 2019

Extremely helpful. Lots of information. Great prices! Highly Recommend! - Kimberly

Apr 17, 2019

Fantastic value, great service - I will definitely use Undercover Tourist again!

Apr 16, 2019

You had the best prices and I really appreciated all of the information on your site for maximizing our time at Disneyland. We had a wonderful trip! - Erika

Apr 09, 2019

Always buy my Disney tickets through undercover tourist.... easy, discounted and fast. - Karen

Apr 03, 2019

Very reliable and the cheapest tickets on the market. Amazing customer support also.....I wouldn't go anywhere else!

Apr 01, 2019

Over the years, Undercover Tourist has provided us with cost effective, efficient service that always met our needs. Thank you! - Charles

Mar 27, 2019

Truly are the best site for discount park tickets. Excellent customer service, prompt email of tickets and the best prices for sure. - Scott

Mar 27, 2019

Always my trusted go to for discounted tickets. Easy and without hassle - Desiree

Mar 25, 2019

You guys make buying Disney tickets a breeze. Thanks for the great discounts! - Eva1

Mar 22, 2019

Best prices and over the years we've enjoyed your newsletters and videos. - Catherine

Mar 13, 2019

Very happy, we got a smok'N deal on Disneyland tickets through Undercover Tourist. Everything went as planned. We we able to scan our vouchers right into the Disneyland app and go right to the gate. Very impressed. We have already been recommending Undercover Tourist to our friend and family. We will be return customers for life. - Kirk

Mar 08, 2019

Your site is well designed and made selecting the right tickets an easy process. I love how you have so much information to aid families in planning! This process of planning for Disney can be overwhelming and its nice to know that the frog family at Undercover Tourist put so much effort into making this a fun, enjoyable planning experience. - Jerri

Mar 05, 2019

I appreciate the fact that I can trust this company, and know that I will get an excellent price for what I need. I always speak very highly of UT to friends and family. - Richard

Feb 26, 2019

Undercover Tourist has the best Disney resources, tips and tickets that I've seen anywhere else. I HIGHLY recommend using Undercover Tourist. - Matt

Feb 18, 2019

Best prices for hotel and park tickets! Easy to use website, made planning my family's vacation a million times easier. Will be using you guys again for future trips! - Amber

Feb 05, 2019

Good value for tickets. Also great information on the blog to get familiar with WDW items like attractions and dining. - Kristen

Jan 30, 2019

This was my first time using Undercover Tourist and you came highly recommended. The service was fast, the prices good and I plan to tell others of your great service. I will definitely buy from you again. Also your website is informative and easy to navigate.

Jan 19, 2019

We find your website user-friendly and have been using it to purchase our tickets for the last few years. We even found a great deal on a Disney resort that we purchased for our last trip. Undercover tourist is our first stop when we start planning a Disney trip. Thank you! - Melissa

Jan 14, 2019

I have used Undercover Tourist for the past three years to order UNIVERSAL ORLANDO tickets. I have never had a problem and I had always received my tickets in a timely manner. I would not go anywhere else to get my tickets. - Diana

Jan 08, 2019

It was the first time I used your site. I saved $30 per ticket and the website was way to use. - Elizabeth

Dec 23, 2018

I have been using your site for tickets and information for years now. I find that I am looking more and more to the information you have available to choose which parks to go to when we are in Orlando. Your wait times have been quite helpful when deciding which park to go to after our afternoon break. We are annual passholders at both Disney and Universal. I have booked hotels with you, too. I'm very happy with the services you provide! - Cheryl

Dec 08, 2018

You go above and beyond to make customers happy! -Angie

Dec 04, 2018

The website was easy to maneuver and you get real theme park tickets at a huge discount. What could be better? -Robert

Dec 04, 2018

Appreciated the discount on tickets and all pertinent info is clearly stated for customers. Have used you twice and will use again! I always recommend your site to friends!

Nov 19, 2018

You provide excellent customer service and the process for booking resorts is easy as well as purchasing tickets. This is the 3rd year I have booked a Disney resort with you!

Oct 30, 2018

We have used Undercover Tourist for Disney tickets many times. Not only are the prices better but the customer service is fantastic! Delivery is timely and orders are accurate. The website is also full of great tips and information! Undercover Tourist makes planning a trip to Disney so much easier and fun. -Debbie

Oct 23, 2018

We have purchased our Disney World tickets from Undercover Tourist for many years - always a great price and great service. We love Undercover Tourist! -Sandra

Oct 16, 2018

Undercover Tourist rocks! You guys have always provided the BEST customer service. Thanks for all you do to keep us happy! -Terri

Oct 16, 2018

The website is loaded with useful info and was extremely easy to use. In addition, there is quick and easy access to knowledgeable customer service agents. -Kathi

Oct 10, 2018

So helpful, trustworthy, efficient, and great service! -Barb

Sep 29, 2018

I always check Undercover Tourist prices and compare to my favorite parks. Each time I end up purchasing with UT. We've done Universal, SeaWorld and Discovery Cove, and now Disney tickets all through UT. Now I'm planning a trip to California and we'll get our tickets through UT. Thanks! -Teresa

Sep 27, 2018

Undercover Tourist is easy to use and meets my needs when planning a vacation to Disney World or Universal. You let me know the best deals, and I don't have to spend hours fruitlessly searching. It's one stop shopping. THANK YOU! -Jayne

Sep 18, 2018

Quick and easy. Great information available along with excellent customer service and prompt shipping. Thanks. -Dave

Sep 07, 2018

The prices are Great....website is very easy to navigate. Everything is done ahead of time, no standing in line at the gates. AND the people at UT are SUPER NICE, professional and friendly to deal with! I love this site and tell Everyone about it!!!

Jul 02, 2018

Loved the ease of getting the tickets and easy to use at the gate! -Justin

Jun 29, 2018

Prompt delivery of our tickets. Saved us tons of money. Plus we got two days free to Disney. We got to visit for seven days instead of five. Highly recommend Undercover Tourist! -Jenni C.

Jun 06, 2018

We took our grown family to Orlando. First trip! We made all our arrangements and ticket purchases with Undercover Tourist, including having to make some changes after the initial booking. They are "frogtastic"! They made it all pleasant and easy. Thank you!! We had a great time!

May 30, 2018

We only get park tickets from UCT! There is no other website that can compete with cost, reliability and ease. -Amanda M.

May 15, 2018

I love Undercover Tourist. They helped make our trip to Walt Disney World a year ago this month practically perfect in every way. -Scott G.

May 03, 2018

Wonderful and prompt service always! I really appreciate working with such a great company. Thank you!

Apr 12, 2018

Dealing with Undercover Tourist was a pleasure. Great customer service before and after my Disney ticket purchase. I would highly recommend Undercover Tourist to anyone looking to purchase tickets in Orlando. This was my second time buying from Undercover Tourist and will use them again when I return to the Orlando Area!

Apr 02, 2018

We got tickets for Universal 4 days and WDW 9 days. Fantastic service, no hassle for nervous travel beginner. -Leanne B.

Mar 21, 2018

Fantastic service! I've saved over $300 on tickets which we can now spend on something else on our holiday. Tickets have made it to me in Australia in record time. Will definitely recommend you to my friends over here. --Tracy

Mar 05, 2018

I admit I was slightly skeptical about purchasing WDW and Universal tickets from a website other than the park's sites. BUT! You made it super easy from start to finish! I bought our tickets last minute and the e-tickets weren't available for WDW so I had them 2-day shipped and they came without any problems. Thank you!! Our family had an amazing time. I'll be back to your site for more ;)

Feb 09, 2018

Just bought my Disney tickets through Undercover Tourist. Always easy to use and receive them no problem. Looking forward on taking my son to Disney World for the first time! -Sean M.

Jan 08, 2018

Thank you for all of the information available on your website. The wealth of information has made the planning for our Florida vacation stress free. And I feel so much more informed. Thank you! -Grace J.

Jan 05, 2018

Dear Frogs, I wanted to write and thank you for the amazing resources you share on your website. We recently surprised our two boys with a trip to Disney World, and I used your calendars and itineraries and other information to help me plan our entire vacation in just one week! It was amazing and was almost flawless as far as vacations go. We rarely waited in lines, and we feel like we truly got the most out of our time at each park. We also bought Very Merry Christmas Party tickets through your website. Thank you again! I know you are helping many families make the most out of planning their trips! -The Goss Family

Jan 03, 2018

Such an amazing site! So helpful! Don't go to Orlando without stopping here first! Unbelievable deals and savings! -Sally V.

Nov 27, 2017

Love your newsletter, have referred your newsletter and website to so many friends with young families to get tickets. So easy to get tickets and the savings are amazing! Thank you Undercover Tourist for your services & savings. -Bonnie B.

Nov 07, 2017

Thank you so much for your understanding, you guys are amazing. Excellent customer service!

Oct 11, 2017

Great customer service! I contacted them about how I was not able to get on the website only through Facebook and I was referred to (Nate) he quickly fixed the problem. I am pleased and happy with the customer service and would highly recommend Undercover Tourist to anyone :)) -A.H.

Sep 24, 2017

I have been buying my park tickets through Undercover Tourist for years, extremely reputable company. Great website with lots of good tips! I use your crowd calendar for planning all my trips. I just had to cancel a hotel reservation and the process was immediate and hassle free.

Aug 18, 2017

Definitely using again! Not only did I get tickets for Disney World and Universal Studios for the best price, but I also got an additional day at Universal for free! The directions with the tickets were easy to follow!

Aug 15, 2017

I love Undercover Tourist! They saved me a chunk of change on our Christmas vacation in Universal Studios last year! They are the real deal! -Denise M.

Aug 04, 2017

You guys are GREAT! The service on line (Chat) and on the phone is helpful and so very kind! We are so grateful for your service AND for your great prices!!! Thank you! -Patricia C.

Jul 28, 2017

You guys were so sweet and easy to deal with. I love y'all. -Joanna C.

Jul 05, 2017

Thank you @ThemeParkFrog for making the Disney ticket experience easy and amazing! -Abbye G.

Jun 22, 2017

I love Undercover Tourist! Great customer service & so helpful when I needed them. Fixed my mistake & saved me lots of money! -Amanda Z.

Jun 06, 2017

Thank you for the great website and great pricing. I am a return customer and happy once again with your service. I recommend your site to anyone I know who is traveling to Florida!

May 30, 2017

Just wanted to thank you once again for offering the best prices on Disney and Universal tickets around! I have shopped with you too many times to keep track of and it is always an smooth and easy process. This time I took advantage of your car rental reservations as I was absolutely floored with how much cheaper they were than anyone else. Can't wait until we pick up our car on Friday and start using our tickets! Thanks again! -Julie J.

May 23, 2017

Your website is amazing! I am researching our first family trip to Disney and I am constantly on your site looking for information and advice. It is well organized and I can tell that you take pride in what you do.

Apr 17, 2017

Undercover Tourist is best for tickets to all Orlando attractions. Customer service is 2nd to none! 7 yrs exp using them.

Mar 15, 2017

Thank you for your quick reimbursement of our tickets. We were able to reschedule our trip to October so we will definitely be ordering our tickets again through you. You have excellent customer service.

Mar 13, 2017

Thanks for good service!! Sadly, I had to cancel my birthday trip for next week and the UT reservations that I made were easily cancelled with no problems. Thanks again, UT! Good job.

Mar 06, 2017

I ordered my tickets on Friday and they are already here! @ThemeParkFrog knows all about great customer service! -Bri

Feb 26, 2017

I have purchased tickets from UT a couple of times now. Fantastic turnaround time, delivered well before stated date. I have never had a problem, and customer service is fantastic! Thanks so much, and I will have NO problems ordering from you again in the future!

Feb 24, 2017

Thank you so much for our Disney World tickets. They came in the mail quickly, and were just what we needed. I was able to link them to my Disney Experience with no problem. Awesome!!!!

Feb 23, 2017

I am so glad I found undercover. Best pricing and great service. You could not ask for more.

Feb 18, 2017

Undercover Tourist is the ONLY place to buy tickets from. Do you save some money? Yeah, a bit. But what's important is the service. Immediate turnaround time. Thanks! -Dan B.

Feb 15, 2017

You guys have been fantastic to work with. Had to return tickets to exchange for tickets with more days. Was easy as pie and refunded immediately. I will definitely be back for my future ticket needs and recommend you to anyone I know headed to Orlando!

Feb 14, 2017

I TRULY appreciate your consideration on refunding me 95% of my mistake. I have been a faithful customer for many years and simply made a mistake ordering tickets. I will immediately purchase the right ones through Undercover Tourist again and again for that reason. THANKS!!

Feb 12, 2017

Just wanted to say a big "THANKS!" for making my purchases of tickets so easy for our first trip to Orlando (and the USA for my little ones). I have loved your reviews and ease of purchase tickets - so much valuable information! And quick response to emails when I had queries. You are doing an amazing job - thanks again! Becca C.

Feb 12, 2017

A tremendous "thank you" and shout out to Undercover Tourist for above-and-beyond customer service today. You remain and will always be the only place to buy Disney and Universal tickets. And hotel rooms, when I get my act together. Darlynne V.

Feb 11, 2017

I love @ThemeParkFrog we used them for our Universal/SeaWorld tickets in August and our 4 day PH Tickets last October. -Deb

Feb 11, 2017

I've been buying from Undercover Tourist for a few years - they are great to deal with!! -Karen G.

Feb 10, 2017

If you need Walt Disney World park tickets go to @ThemeParkFrog and get your discounted tickets. Use them whenever I need em #WDW #Disney -Chris M.

Feb 09, 2017

Your staff is always wonderful to work with. They follow up and help in every situation. I will only use Undercover Tourist for my FL trips. Thank you!

Feb 08, 2017

Great to work with, friendly staff- Will recommend to others - Will order from Undercover Tourist again! -Andrea H.

Feb 02, 2017

Thank you for your tips and honesty! I am in the initial stages of planning our next Disney trip later this year. We waited until our kids were a bit older for their first Disney experience...and now we are addicted. I used your service when planning our first ever Disney trip to DisneyWorld and have recommended you to many friends. I was so happy to see your little "pop up" / alert, when I was looking on your site today for DisneyWorld Tickets. You suggested Canadian residents book directly with Disney. And when I checked it out it was quite a cost savings. So..ultimately...Thank you so much. I really appreciate the honesty. And I will continue to use your service and recommend it to anyone heading south:)

Jan 30, 2017

Last time I visited Orlando I used a different company as it suited me at the time but I decided to look at Undercover Tourist this time as I had heard good reviews about them....After checking the costs etc they turned out to be cheaper than the previous company I used and the tickets I needed this time were better as there were more options to choose from . I sent many e-mails asking questions about the tickets I needed and I always received quick responses My tickets arrived super quick but there was an error with them but it was sorted out really fast and I was refunded some of my money for the inconvenience although I had not asked for one... So a big thumbs up for not only be cheaper, having more choice in tickets, great correspondence , super fast delivery but also for fantastic customer service!

Jan 29, 2017

We love @ThemeParkFrog! Awesome customer service and WE LOVE our Leap T-shirts. Best of luck in 2017!

Jan 25, 2017

AMAZING! WOW! I literally just ordered our WDW park passes and they came in no time at all! Thanks so much for the excellent service. It is so assuring to know there is a company that has exceeded expectations every single time and this order was no different! We are looking forward to linking the cards to our wristbands and reservations so we can seamlessly enjoy our upcoming vacation. You are #1 in our book! Thanks.

Jan 24, 2017

@ThemeParkFrog I always buy my tickets from Undercover Tourist! You are the best by far!

Jan 24, 2017

I have had the pleasure of using @themeparkfrog multiple times over the past years for both my WDW and Universal ticket needs. At this point, you are the ONLY place from which I will purchase my park tickets for my 3-4 trips each year. I have recommended you to numerous people because, simply put, you're the best!! From your attentive service, to professionalism, and dedication to getting us the best deals possible, I could not imagine going anywhere else! Thank you for providing all of your loyal followers with exceptional service and the tools to make the BEST memories!

Jan 23, 2017

I have used Undercover Tourist for all 6 of our trips to the Magic Kingdom and once for the San Diego Zoo. They have not only saved me money on park tickets and car rentals but they've saved me time in the parks. The crowd calendar is a great tool to know which park is busier and what the hours are for that day. Their customs service is top notch. Always available and friendly. I have referred UT to anyone I know that is planning a Disney trip. Keep up the great job guys.

Jan 23, 2017

Undercover Tourist (@themeparkfrog) is the ONLY place we get our Disney/Universal tickets from. We have used them 5 times and have never had an issue. Great customer service, excellent prices (no hidden fees) and super fast delivery of tickets. Use them and you will have no regrets!

Jan 23, 2017

We are a family of 6 and growing and every year we go to WDW and Universal for our vacation. We came across Undercover Tourist (@themeparkfrog) when looking at prices and we haven't looked back! They are truly an amazing, family oriented company wanting to fulfill families dreams of a great vacation filled with many memories! They have sent us their awesome shirts as well which we gladly represent Thank you for amazing prices, customer service and magical memories! Looking forward to another trip soon taking our granddaughter to her first magical trip!!

Jan 22, 2017

Since I stay off property for most of my trips, I buy discounted tickets for all my trips. I have searched and bought from many places but since buying from @themeparkfrog , I have not bought anywhere else. You are truly the lowest priced tickets and have the best customer service! Thank you for being such a great company and being true theme park fans!

Jan 22, 2017

We always use Undercover Tourist for tickets. The process is easy and delivery is fast. We have never had any issues using them.

Jan 22, 2017

Very first time I used them (Undercover Tourist), I entered the wrong version of my husband's name on the hotel reservation (he usually goes by his middle name) and as a result couldn't sync it with my Disney ticket reservations online- they fixed it immediately- literally within the hour. I was so pleased with their service!

Jan 19, 2017

I will never book a hotel or buy park tickets from anyone one else besides Undercover Tourist (@themeparkfrog). Always great customer service and prices. Never have to worry about problems. Mentioned @themeparkfrog in a tweet and got free tshirts. Awesome!!!

Jan 16, 2017

The guys over at @ThemeParkFrog are great!! -Pat J.

Jan 15, 2017

Wow! What a fast response. BTW we are going the first full week of February. And I love your website! Thanks Lisa!

Jan 11, 2017

I am highly impressed with the lengths your company takes for my security. Thank you so much!! -Kimi

Jan 10, 2017

Cannot wait to start using @ThemeParkFrog again to help plan the best vacay for my kiddos this summer. -Lindsay B.

Jan 09, 2017

Need to get @DisneyParks tickets, go to @ThemeParkFrog check them out. Got my mother in law hers for last November, they were great! #Disney -Chris M.

Jan 02, 2017

Thank you so much!! Undercover Tourist has been such a blessing with planning and purchasing tickets for our upcoming Orlando trip. I will recommend you to all of my friends! -Heather S.

Dec 30, 2016

I very recently went on a trip using Undercover Tourist for the first time to book my hotel and tickets to Universal. When their system made a mistake in transferring our payment between two different hotels, we recieved the much cheaper price from the two along with an additional decrease in price due to the inconvenience. Along with this, their customer service was excellent and, one of their employees took care of the problem patiently and effectively. After this trip, I will be using Undercover Tourist more often in the future! ~N.Patel

Dec 28, 2016

I thank you very much... I have recommended your company for years now to friends and will enthusiastically continue to do so. Thank you again and happy new year. Ara M

Dec 20, 2016

I accidentally ordered the wrong tickets. Canceling the tickets to order the proper ones has never been so easy. Customer Service from this company is amazing, thanks! You guys give Disney a run for their money in the customer service department! thats a great compliment!

Dec 04, 2016

Just wanted to let people know we are having a great time with our discount Universal tickets. Went to buy after I saw you had 3 days for the price of 2. Didn't have the time to get on the site for a couple of days and ended up with 4 for 2. So we didn't have to worry about seeing everything and didn't have to rush. Even purposely went on a busy day so we could see a concert with Mannheim Steamroller. Thanks for a great site!

Dec 01, 2016

I can't thank you enough for your help - I am so relieved that the money was not lost due to the tickets being destroyed - God bless you!!!!! You have truly made my day!!!! Tami

Nov 30, 2016

Hi - just wanted to say thanks for the speedy delivery of my Universal tickets - all the way to Australia! Great service. Fisher Family.

Nov 16, 2016

Undercover Tourist rocks! Have used in the past and a big fan! -Gary M.

Oct 19, 2016

Hello, Just wanted to say how thankful I am to your customer service representative who handled making an adjustment in the shipping date for my order. What impressed me the most is that, despite the impending hurricane, they responded to my request even after the office had closed early that day, and ensured me that my request would be honored. This is my second time ordering tickets from you all, and I would highly recommend your company, especially because of the exceptional customer service I have experienced!!! Also, I love your website and enjoy looking at all its features, especially the tips and previews of attractions!!!! Thank you so much, and keep up the good work! :) T. Bowling

Oct 19, 2016

Your a great company and we will be ordering from you guys again in the future. Thank you again Stacey and Clint B.

Oct 16, 2016

Thank you very much. This was a speedy easy process. I will recommend this company for future trip go-ers... :) Thanks Chelsey C.

Oct 10, 2016

You guys are the best. I don't know what I'd do without your site.

Oct 05, 2016

I appreciate your customer service. I just received the best service from one of your employees that I have ever received anywhere. Keep up the good work. We need more companies like yours." -Carrie C.

Sep 30, 2016

Can't wait to be at @UniversalORL for Thanksgiving, thanks to @ThemeParkFrog deals on tickets!! -Amy W.

Sep 28, 2016

Just wanted to post for anyone looking at this site contemplating using them for purchasing tickets etc that this is a great company to do business with!!! I recently had an issue with misplaced vouchers and they went over and beyond to help me resolve the problem!! I am very grateful:) -Marlene S.

Sep 13, 2016

I just wanted to say thank you for your amazing flexibility and service in terms of helping me out with refunding one of my tickets that I was not going to be able to use. I have just processed my new transaction for 4 tickets as my refund cleared only this morning. Your communication was excellent and you saw my request from start to finish. Please pass on my regards, your customer service has been amazing in ensuring that my request was fulfilled. Keep up the awesome work - I will be recommending your services to friends and family who decide to visit the US and do all the things tourists do. Thanks and Regards Julia B.

Sep 08, 2016

I am a firm believer in letting supervisors know when their employees do an excellent job. I just had a delightful experience with one of your representatives... I called Undercover Tourist with a few questions and I couldn't have been in better hands! We had a great chat and she was knowledgeable, professional, courteous - and hysterical! We both shared a few good laughs. All my questions were answered and she added a few tips of which I had not even thought about. Anyway - she's a true asset and should I be in need of future assistance, I can only hope I have the good fortune of being directed to her. Sincerely, Mike C. (future Disney Visitor!)

Sep 06, 2016

I just wanted to express my appreciation for your help today. Your proactive approach to help fix the errors on our order made it possible for us to reach our destination without further issue. We could tell that you really cared and it meant a lot to us. Because of you, our family will be able to enjoy a great day at Sea World!! Because of your wonderful customer service, we will be purchasing more tickets from your website tomorrow :) All the best, Sandy L.

Sep 05, 2016

Regarding ticket order number 618... that requested a photo ID for further security, it has been taken care of by a wonderful person when we called the emergency hotline. Thank you so much for your help and we'll be back for more purchases! -Tonya O.

Sep 02, 2016

Thank you so much! We ended up finding them (our tickets) last night after my panicked phone call to you, but it is good to have this backup. You have such wonderful customer service. I appreciate it! -Crystal

Aug 25, 2016

We had bought a ticket and there was a snafu on the Park's end. I contacted Undercover Tourist and was given instructions. I heard back very quickly. We had time until our trip so several options were investigated, keeping us in the loop the whole time. Solution exceeded our expectations! The staff was all very friendly and efficient, I never felt like I was placed on the back burner, and solution was timely. Customer service is excellent! -Bethany F.

Aug 23, 2016

Hi, I just wanted to say THANK YOU for all of your help... My experience purchasing tickets through Undercover Tourist has been great and I will definitely be purchasing again and referring others. Thanks again, Lauren D.

Aug 15, 2016

Good morning! I must thank you for creating an absolutely amazing website... Thanks for being amazing! Natalie

Aug 09, 2016

Thank you for your help this morning in verifying my account. We had thought we had free tickets to Universal Studios Hollywood but they fell through. At the last minute I searched online to find some discount tickets. That's when I happened on your site. It's rare that these sites connect you to a human being, ever. But not only was your service fast and personable but you saved us $64! I especially want to thank you for taking the time to ensure and verify my order. In a world of constant cyber theft it is so reassuring to know an online company that goes the extra mile. We had a great time today. Thanks again! Sincerely, April

Aug 04, 2016

I just wanted to tell you what a wonderful experience it was dealing with your company. I have purchased from you before and recommend you to all my friends! I had to return tickets and repurchased different ones and I am impressed with your return policy. It was seamless, everyone I spoke to was so helpful and it was fast! Thanks for the great customer service!

Jul 30, 2016

Thank you so much for the great customer. Much appreciated. Best, Brent

Jul 22, 2016

Great site & savings, got my tickets via certified mail, informational blog that definitely makes planning not such a chore - Love Undercover Tourist!

Jul 19, 2016

Thank you so much for your help today. I can see why Undercover Tourist has so many great reviews online! Have a great day! Lorraine R.

Jul 16, 2016

SO HAPPY with our experience from Undercover Tourist! Our tickets arrived five days sooner than promised and were scanned and emailed to us prior to shipping. The only thing better than free travel is amazing customer service! Jessica S.

Jul 08, 2016

Thank you Undercover Tourist! I purchased (4) five day park hoppers, and lost the physical tickets months later. As a last resort, I called you and told my unfortunate story. The agent was able to email my lost ticket numbers to me and save me from a $1500 mistake! Thanks again! Jimmy G.

Jul 06, 2016

We ordered tickets online after many days of research and we're extremely happy we went with the Green Frog for our Orlando Tickets! Any Aussies that are reading this don't hesitate! The tickets were much cheaper even with the exchange rate compared to our Travel Agent in Oz , they arrived within the scheduled delivery time and no charge for postage! Swan Hill, Victoria Australia

Jun 29, 2016

Undercover Tourist is great & your customer service agents are an excellent example of considerate, wonderful customer service! -Debra F.

Jun 27, 2016

Just wanted to say thank you for all your amazing tips. We just got back from Disneyland with our little one for the first time and found your tips extremely helpful : ) -Chantelle R.

Jun 23, 2016

We planned our trip to Florida and bought 3x Discovery Cove tickets through Undercover Tourist and saved $300 compared to the higher overall price per ticket and taxes at the official site. I initially was skeptical about how much we were saving from here but with good user reviews and their BBB rating I gave it a try and saved a lot of money! Our tickets arrived via email promptly and just to be sure I contacted Discovery Cove a couple of days later to confirm our dates and everything was ready. The day of our trip we arrived and got through the ticket lines without issue. It was a fantastic day and I would recommend anyone in the Florida area to check out Discovery Cove. Thank you Undercover Tourist for saving my family so much money and making the trip to Discovery Cove an option for us! I'll definitely be back here for future trips to save on tickets.

Jun 22, 2016

Wanted to say thank you. This is our 3rd year using your service and we love the ease of purchasing tickets and prices. This year we purchased the Universal Orlando special tickets with free day. Although I ended up staying at the hospital and not using a day, we still appreciate the savings!! THANK YOU! -Sandi M.

Jun 19, 2016

Great Website, Great Service (Bought WDW and Universal Tickets)... Thank you VERY much! Regards Giuseppe

Jun 18, 2016

Many thanks! I entered an incorrect email address, but did not notice until after the phone hours. I sent an email and received a phone call just after 9p - only about an hour later! Wow! What a response turnaround. Everything is settled and all emails have been sent to the proper address. I'm so relieved. Thanks again!

Jun 14, 2016

Thank you from the bottom of our wallet for all your help!! Saved us a lot of money. Great Customer service

Jun 09, 2016

I bought 5 tickets to Disney and had no issues with them. We also bought 3 Discovery Cove tickets and again no issues. Thank you for the savings. Lizzy G.

Jun 08, 2016

I love Undercover Tourist. We purchased our Disney tickets last year. I had 0 problems linking them to my magic bands. -Iva V.

Jun 08, 2016

Love the deals you give on tickets! -Paige J.

Jun 07, 2016

We buy tickets from You every time we visit Orlando! Thanks Chris C.

Jun 07, 2016

Hello! We buy tickets from Undercover Tourist all the time, its very fast and easy... your prices is the best I can find! Adriana F.

Jun 01, 2016

Your site is an absolute lifesaver for our first trip to Orlando. Thank you!

May 19, 2016

Awesome customer service!! Friendly, courteous, and beyond prompt! This is how all CS should operate. After extensively researching various options I recently purchased Universal Orlando multi day tickets from Undercover Tourist. The transaction went smoothly and within minutes I had my confirmation email followed almost immediately by my e-ticket email. However, I discovered the following day that I could not open the attachment to access these tickets, even after trying several methods. It was after hours so I couldn't live chat and I thought I had made a mistake in using the website. I sent an email to customer service and hoped for the best. The following morning (earlier than their posted business hours) I received an email along with a separate email with a PDF file of my tickets. They then followed up with a phone call assuring me they would do whatever necessary for me to be able to access the file. Success!! Thanks Undercover Tourist! I'll be back!!

May 18, 2016

You guys are awesome! Thank you so much for resolving this....and for doing it so quickly! I will definitely recommend Undercover Tourist to all my travel friends! Thanks again, Erika

May 18, 2016

Hey, just wanted to pass on a comment, we are traveling to LA from New Zealand in December, and I have to say this is the best site I have found so far for information, so well done!

May 16, 2016

To everyone at Undercover Tourist - I just wanted to write and thank you for your fantastic service. I ordered my tickets on Wednesday - and opted for the physical tickets. They arrived yesterday (Friday), already! I also appreciate that you had me sign for the tickets, since they were so expensive. You always do a great job getting the tickets to us quickly, and I really appreciate it! And, thanks for the great savings, too! Thanks, Tanya and family!

May 10, 2016

Thank you so much! I'm absolutely impressed with your service! -Ashly D.

May 07, 2016

Thank you very much for your reply! Great customer service! -Peter C.

May 05, 2016

Thanks again for your prompt service and cooperation. Very impressed with Undercover Tourist. -Mark

Apr 26, 2016

Fantastic and invaluable insight with up-to-date information about all the parks! We simply won't leave home without it! LOL

Apr 20, 2016

Awesome website and very helpful!!! Makes planning a trip simple!!! - Paula C.

Apr 20, 2016

I will never buy tickets anywhere but Undercover Tourist! We saved a ton over the cost of the gate at Disney! -Carrie P.

Apr 19, 2016

Wow what an amazing discovery.... I loveee 'Undercover Tourist'!!! I wanted to book our Disney World holiday myself and it was possible with your help! I was very nervous buying the cards and also ...would they work on the day!? I stressed for nothing! So a very very BIG THANK you! Your service is A+++ and the app was soooo easy and convenient to use - a very happy family from New Zealand! -Letichia D.

Apr 18, 2016

Customer service was first rate! Thank you Undercover Tourist!

Apr 15, 2016

Thank you so very much for your assistance. I received the package today and am very delighted with your customer service and quick and considerate response to my questions and concerns last week. We are looking forward to our trip! Thank you!

Apr 13, 2016

The service is fantastic!! I will be recommending you to everyone! Best regards, Mary

Apr 11, 2016

Hello there! I just wanted to thank Undercover Tourist for making our family vacation to Disney World perfect! I studied your one day touring plans for each park and because of the tips and suggestions we were able to visit all the major attractions and had hardly any wait times, even considering it was Easter Break and the parks were very busy. I recommend anybody planning on going to Disney World take a look at their touring plans for each park. Thank you again!

Apr 11, 2016

We purchased our tickets through Undercover Tourist for our last visit to the Walt Disney World and were so pleased with the convenience and price! -Alison

Apr 10, 2016

Being a natural cynic, but always looking for the best deal I found "Undercover Tourist" had a range of Disney and Universal tickets - they were so helpful when asking questions, delivery was within 48 hours and our main concern that they maybe "dodgy" tickets were unfounded when we went through the gate of Disney and Universal without a hitch. Great job and will certainly tell everyone of your services and great deals!

Apr 10, 2016

Just bought some tickets for our vacation from you guys today was very happy with how fast the emails came and you guys made sure to verify our info before allowing it 5+stars! Danielle T.

Apr 08, 2016

You are definitely who I will get my Disney Tickets from in the future!! We ordered them from you and unfortunately didn't get a chance to use them while we were in Kissimmee. My roommate ended up in the hospital with a broken back for 9 days. You made it so easy for us to return them. Thank you so much!! Highly recommended!

Apr 08, 2016

Anyone, who asks me about tickets, is told to check Undercover Tourist for the best prices! Mary S.

Apr 08, 2016

Undercover Tourist is my go to site for any WDW or Universal info needed for myself, family and friends!!

Apr 07, 2016

Love Undercover Tourist. Have used them several times in the past and I have always been pleased with their service. -Anna

Apr 07, 2016

I bought my ticket from Undercover Tourist for my solo trip to WDW a few years ago...when I take my grandkids and their parents, I will be looking to you for both tickets and rooms!!! Linda

Apr 07, 2016

I tell all my friends how you saved me hundreds of dollars on my upcoming trip! Thanks for what you do!

Apr 06, 2016

I have bought tickets from you in the past and always recommend your Undercover Tourist to everyone that I know who is trying to plan a trip.

Apr 06, 2016

Every trip we've take to central Florida has always been planned with the help of Undercover Tourist! Couldn't do it without you! Michelle W.

Apr 06, 2016

We always purchase our tickets through you and I recommend you to everyone I can! Great company!!

Apr 06, 2016

We bought our Universal tickets recently through Undercover Tourist. Promptly received tickets and very pleased with the savings! Jen

Apr 05, 2016

We love Undercover Tourist & always buy our park hoppers through you! Carrie P.

Apr 05, 2016

Booked my hotel and bought park tickets through Undercover Tourist, super easy!! -Misty D.

Apr 05, 2016

Love your website. Was a lifesaver for me when we took our first trip to Disney last June...already planning our next trip! :) -Sarah L.

Apr 05, 2016

A great place to buy Disney tickets! -Pam S.

Apr 04, 2016

We have purchased our tickets and rented a car threw you the past few years we have gone. Thanks for all the service! Jessica C.

Apr 04, 2016

Just received my 5 Day tickets this weekend!! Love ur site, so informative for planning everything!! Thanks Undercover Tourist!! Donna S.

Apr 04, 2016

Always indispensable for a worry free trip to Orlando. Especially when you have a family that is highly allergic to queues! -Lisa S.

Apr 01, 2016

Great service!! Appreciate your help in making this a memorable experience with the purchase of our Disney tickets!!

Mar 31, 2016

I'm so thankful I found your site! I have purchased Disney World tickets from your site 3 years now! The site is easy to use and everything is laid out clearly. I've also used your app to gauge wait times and crowds.

Mar 31, 2016

You guys got me great prices on my Universal tickets for this summer! THANKS!

Mar 30, 2016

Love the crowd calendar. . I work my trip around it!!

Mar 30, 2016

I love Undercover Tourist because of your great crowd calendars and ticket deals!

Mar 30, 2016

Living as far away as New Zealand we are totally depending on the cool info from Undercover Tourist - Already we have learned SO much for our upcoming trip in 2017.

Mar 29, 2016

Great prices! Great info! I have bought several theme park tickets and was very happy with my purchases and customer service!

Mar 28, 2016

Easy transaction, real tickets as stated delivered really quickly! Excellent service Undercover Tourist!

Mar 26, 2016

You guys are the best. Thank you for your flexibility and kindness as I figure out my trip! I've used you before and will DEFINITELY use you again. Thank you!

Mar 26, 2016

The ticket prices were great! We got an extra day for less money than other site prices. It was quick shipping and super simple to add them to our magic bands and My Disney Experience! Thank you!!

Mar 26, 2016

Ordered a family pack for 4 that was the 5 day package to Disney parks, everything went off without a hitch! Undercover Tourist delivered very quickly in a nice discreet padded envelope. Their apps are good to utilize also, very precise plans pre laid out!

Mar 24, 2016

Love the ease of ordering from Undercover Tourist. Price was great! The touring plans are wonderful as well! Looking forward to a great vacation in Orlando thanks to your website!

Mar 24, 2016

I have just recently used your site, I'm always just not sure about using sites, especially for Disney tickets! I have called several times, all concerns were answered, very reassuring! So, I took the plunge 2 weeks ago and again a few days ago! Everyone has been so nice with answering my questions and concerns, I have recommended this site to EVERYONE I know who goes to Disney! Thank you so much for all the assistance and help and especially putting up with some of my crazy questions! -Karen

Mar 23, 2016

Hi We received our tickets this morning!! Thank you so so so so much. Can't wait to go to Disney next month! -Carmel

Mar 22, 2016

I am not sure of the name of the lovely lady that took my call regarding my credit card and ID. Just wanted to say thank you for such polite prompt service, it was an absolute pleasure to deal with her. Regards Louise

Mar 22, 2016

Excellent, straightforward and fast way to purchase attraction tickets. Undercover Tourist never disappoints!!

Mar 19, 2016

I am an extremely satisfied customer. We bought tickets for Disnye, SeaWorld, and Universal Studies in Orlando and the tickets we delivered promptly in our e-mailbox. When we read about all the different theme parks we got a bit carried away and shopped to many tickets. Fortunately, we could get the unused tickets refunded when we came back home. A few hours after I had sent the email, there was an answer from customer service. A few days later the money was returned to my account. Excellent service. Thank you!!

Mar 17, 2016

Exceptional service regarding the purchase of Disney tickets. Very prompt shipping and delivery to the U.K, very impressed!

Mar 17, 2016

I want to upgrade to a different hotel from the one I had reservations at and the customer service person was wonderful. I had to wait for the money to be deposited to book the new room and she was very friendly and helpful. I will always book through you for all my Disney vacations. Thank You , Christi

Mar 17, 2016

This was my first time using Undercover Tourist. I can not believe the money that I could have saved in the past. This company is AWESOME - AWESOME -AWESOME!!! I could not believe the super fast shipping. I ordered my tickets on the 8th of March, and received them on the 11th of March. And because Undercover Tourist stressed that Disney was increasing ticket prices, I was able to get my tickets cheaper. I will definitely use Undercover Tourist in the future. I just wished I knew about this site years ago. Undercover Tourist keep up the good work!!

Mar 16, 2016

The support from Undercover Tourist was absolutely tremendous. My wife and I are so very disappointed to have to cancel our trip but when we make our reservations for Disney next time we will definitely utilize Undercover Tourist again. Thank you so much!

Mar 16, 2016

This is the fourth time I've ordered my Walt Disney World tickets from Undercover Tourist and once again everything went smoothly. I so appreciate having my tickets delivered to my home so they are in hand when we arrive in Florida. Not using these for awhile though. I bought a 4 day for 2 persons before the price increase and so glad I did. Great to know when we do decide to go I already have tickets! Thanks for your great service!

Mar 16, 2016

My wife and I have been buying our tickets for DW from Undercover Tourist for years now and have always enjoyed outstanding service. Recently, we had a problem with some tickets we purchased and when we contacted Customer Service, the representative we talked with was incredible helpful, friendly and pleasant to work with. She resolved our issue with a smile (I could sense it over the phone) and in less than an hour had a solution for us. I can't imagine buying tickets anywhere else!! These people are a joy!!

Mar 15, 2016

Just wanted to say how pleased I am with Undercover Tourist. I did a lot of research to find the best ticket prices as I have a big family. Undercover Tourist was the best option. I used their online chat several times to seek questions. Each time my questions and concerns were answered promptly and respectfully. We placed our order easily and chose the FedEx option, our tickets arrived days before expected delivery date. Everything we ordered was correct and linked to My Disney Experience without issue. I'm so glad I found Undercover Tourist and I will without hesitation use them for future trips! Thank you Frog Family!

Mar 14, 2016

Thank you so much! Tickets just came and I can't wait to surprise my daughter tomorrow!!! We are taking a friend now, too, but didn't know until Friday... Thank you for the savings on my and my daughter's tickets! I love Undercover Tourist!

Mar 14, 2016

This is our 4th year to buy Disney World tickets from Undercover Tourist and they never disappoint! We've used the pick up option, snail mail delivery and email delivery. Fast and accurate all four years. We couldn't be more pleased with the service and the price! A+++

Mar 11, 2016

This is my 4th time using Undercovertourist.com for my Disney World ticket needs. You guys are great!

Mar 10, 2016

Thank you very much for all help. You guys are awesome!!

Mar 09, 2016

I am a very satisfied customer. Your services are excellent!

Mar 09, 2016

I have to admit...I was skeptical about using Undercover Tourist. I did a LOT of research to ensure this would be a positive experience. I read a lot of reviews and searched numerous other sites to compare prices, etc. I am not always comfortable purchasing tickets from third-party sites, but the discount on this site was too good to not move forward. I placed my order for our tickets to Universal and by the time I logged into my email account (and I am quick), I had my order confirmation, a welcome email and MY TICKETS :) I am very impressed with the quick service and can't wait to head to Orlando in two weeks!!! I will definitely return here to purchase tickets in the future. Thank you Undercover Tourist!

Mar 09, 2016

This is the second time I have used Undercover Tourist to purchase my family's tickets for our Florida vacation, and I am highly satisfied!! I happened to get the incorrect tickets for one of the theme parks this time. I called as soon as I noticed the mistake, and once the girl helping me, noticed the mistake in the system, she sent my tickets out right away with a postage paid envelope for me to mail the incorrect ones back. I received my correct tickets in less than a week! Now that is how customer service should be done!

Mar 03, 2016

Thanks so much Undercover Tourist for another fantastic transaction and savings on Disney tickets. I just purchased a 7 day park hopper pass about 2 weeks ago for my 2016 trip and when I saw that another Disney ticket price increase was just on the horizon, I purchased additional tickets for future Disney trips. Tickets for both purchases were shipping before the date promised and were received within 7 to 8 days after the tickets were purchased. Thanks so much!! Tommy D.

Mar 03, 2016

I have bought WDW tickets from Undercover Tourist three times in the last three years and have always been very pleased with their service + prices.

Mar 03, 2016

Thank you so very much for your outstanding customer service today! This is the first time I’ve used Undercover Tourist and I am beyond impressed!! I will be sharing this positive experience with our Travel Agent, and all of my Canadian friends who will be traveling to Florida. Thanks again, Deb L.

Mar 02, 2016

Thank you for being extra cautious in regards to suspect credit card purchases. Since the name on the credit card did not match the name on my account, you made sure the credit card was not being used illegally. Thank you for being a conscientious company who looks after their clients. Because of your high standards, I will continue using your services in the future.

Mar 02, 2016

Just like to say that the following was my mistake, ordering incorrect tickets. Undercover Tourist acted very promptly in providing a full refund which is over and above what they are obliged to return. A great service carried out by their customer service via the online chat facility. Will definitely return to this website when next looking for tickets.

Mar 02, 2016

Hi Frog Family, I just wanted to say thanks for the great advice. We just got back from our first Disney/Universal vacation and had a great time. We took time to customize your tour plans to fit our days and it really helped us navigate the parks and feel less overwhelmed. Your description of rides helped me to figure out what would be good for my family or what could be skipped. I truly found your service priceless and will be recommending your site and plans to others. Thanks again, Joyce E.

Mar 02, 2016

I found you through another website's newsletter and bought Universal tickets for our family getaway. Everything went smoothly in the purchase and receiving the tickets, and we beat the price hike. Thanks for saving us! Also we used your app in the two parks to plan our Wizarding World of Harry Potter schedule—worked like a charm! Thanks for contributing to a vacation we won't forget!

Mar 01, 2016

I was very nervous ordering from a third party. Web reviews of your site were positive. Cautiously decided to try you. You saved me just over $100 on 4 Discovery Cove tickets. Tickets arrived via email in minutes. Called Discovery Cove the next morning and they confirmed everything was in order. Thank you so much! Will use your service again!

Mar 01, 2016

You guys are simply awesome!! Will check back soon to purchase tickets for future trips ! Regards, Mike A.

Mar 01, 2016

I spoke with Disney World & they said Undercover Tourists were 1 of the biggest & Best outside vendors they do business with. I use them EVERY YEAR for Disney & Universal Studios! I have referred them to EVERYONE I know going to Florida or California. Thx for saving me $hundreds$. I ♡ the frog!! smile :) -Ivy G.

Feb 28, 2016

First time customer here who wanted to thank you for your fantastic customer service! Chatted several questions prior to purchase and the provided-service staff answered all questions promptly and professionally they were excellent! Received my tickets 6 days later and was able to track their way to me! Keep up the good work!

Feb 28, 2016

Thank you so much for the awesome customer service you provided to me today I ordered the wrong tickets and customer service quickly voided my order. I was able to order the correct ones. Thank you so much!

Feb 27, 2016

I just wanted to let you know that your customer service is a definite asset to your company. The agent was very pleasant, and most helpful in making my plans. Initially, I ordered Universal tickets and rental cars with you, but thanks to your customer service agent, I ended up ordering Disney tickets for a family of eight through your company, when I had heard horror stories about ordering outside of Disney. I had been reluctant to do so, but she answered all my questions and helped me decide to put in an order with you. It also helped that you have the high Better Business Bureau rating! It was wonderful to be able to talk to a real person to make these plans.

Feb 27, 2016

Why would anyone buy Disney tickets anywhere else?? Price and service can't be beat. This is my 5th time using your service and I'm sure it won't be my last.

Feb 25, 2016

I searched high and low and Undercover Tourist had the best price for a room at a Disney Resort. I even had to cancel and rebooked (due to my own mistakes) and the process could not have been easier, full refund in just one day ! Thank you so much Undercover Tourist !!

Feb 25, 2016

Received our Disney World tickets in the mail today. Great speedy service. Thank you. Look forward to using them in April!!

Feb 23, 2016

Purchased tickets for Disney parks and Universal tickets. We did not have enough time to use the Universal tickets, you made it so easy to get refund on the unused tickets. I would definitely use this company again!!

Feb 19, 2016

Thank you very much for taking care of this issue. The original tickets were canceled and I was able to purchase the correct ones. Your customer service was amazing and quick. Thank you again. I will recommend Undercover Tourist! Nick

Feb 18, 2016

I am completely stunned that Undercover Tourist contacted me this morning regarding a purchase I made yesterday. I misunderstood the Dine4less card and purchased 4 of them instead of one. They reimbursed me for 3 of the cards I bought before they were shipped out. How awesome are they?? I am so happy I purchased all my ticket needs through Undercover Tourist!! One happy customer here! Thank you!!

Feb 17, 2016

Thanks for being a lifesaver today. We forgot to buy our Legoland tickets in advance, and thought we'd have to pay gate prices, but found your website and had our tickets emailed to us - and saved $80 on a family of 4!! Thanks!!

Feb 17, 2016

I love Undercover Tourist for purchasing tickets! I always get the best price and it's awesome that they include tax and shipping too!

Feb 15, 2016

Thank you thank you for your speedy, prompt and courteous fix to my big error. So very happy this was resolved with the customer in mind.

Feb 14, 2016

This is not the first time I have bought tickets from you and I am always impressed with the price, ticket offerings and great service going back to the days when you had to pick the tickets up in person. Thanks as always.

Feb 14, 2016

Huge shoutout to @ThemeParkFrog for a seamless first purchase! Definitely using them for our future WDW trips! #ThankYou

Feb 13, 2016

THANK-YOU We received our passes for our upcoming family Walt Disney World vacation and received them so quickly! With the passes being received so fast, I was able to link up all our reservations to the tickets making it all so seamless. Your service is safe, secure, with highly competitive pricing and extremely fast delivery! Thanks again for the exceptional service you provide.

Feb 12, 2016

I had to return some Universal tickets due to extending a trip and needing more park days. The process was so seamless and everyone I spoke with was kind and helpful. I will continue to use Undercover Tourist and will continue recommending you to my friends and family. Thank you for making this experience so great!!

Feb 06, 2016

Hi there, I just wanted to say I bought tickets about 2 weeks before my trip. I had never used your website and had no issues! I bought the 3 days 4th day free. I linked them to some magic bands I already had and had no issues. Thank you for making it so easy! I will use you again and recommend you!

Feb 05, 2016

My experience buying WDW tickets through UndercoverTourist has been flawless. I was tempted to buy from another company but could not receive confirmation that those tickets were RFID and Fast Pass enabled. I continued researching and discovered Undercover Tourist. What a wealth of information your site contains! I purchased 12 tickets; shipping was to two different addresses. Several hours later I received a phone call from your staff asking for verification of my purchase. I was impressed that you wanted to be certain of my order before charging my credit card. Although I did not pay for extra shipping, my authentic WDW tickets arrived by priority mail 4 days after I ordered; a signature was required. Obviously I did business with a 1st rate company! Now I am having fun planning my trip with the help of your website. Thank you so much!

Feb 04, 2016

Can not thank your CSR enough for her help in purchasing (4) Orlando Flex Passes today. So friendly and helpful. I can see why so many recommend this service for their Orlando travel needs. Very appreciative and will recommend this site to anyone in need of tickets, hotel, or general information. Thanks Undercover Tourist.

Feb 03, 2016

Thanks ever SO much! This is our third trip to Orlando in the last 7 years. We have saved a ton of money on Disney and Universal tickets, and now this year, literally hundreds on car rental! The crowd calendars are awesomely useful too. My fondest wish now is that your app be made in a version for Android. Any chances of that happening any time soon? :)

Jan 29, 2016

I recently used Undercover Tourist to book my Walt Disney World Resort hotel and was very pleased! Not only did you have the best room rate, but also your site was extremely easy to navigate and very informative. I received my conformation quickly, and I had no problems linking my reservation number to My Disney Experience account. I look forward to using you again! Keep up the great work! George C.

Jan 23, 2016

It's very easy to navigate your website and I know I'm getting the best deal on tickets without having to waste time shopping around. Thanks!

Jan 22, 2016

Undercover Tourist must have one of the best customer services I've ever met! in such a quick and easy straight forward way I was able to cancel my purchase, the money was back on my credit card in just a day (full refund!) and I could make my new purchase of other type of Universal tickets (e-tickets delivered in minutes). The website is so useful and easy to navigate. One of the best planning sites I've seen. I can't wait to use your touring plans for Universal and Sea World this coming fall. Hope the Universal one is going to be updated when the new King Kong ride opens summer 2016. I'm sure I'm going to buy our Sea World tickets through Undercover Tourist as well as I really do like your all included (tax/delivery) prices!:)

Jan 20, 2016

Thank you, Undercover Tourist! I read so many blogs from people who left or lost tickets...and thought I had all bases covered. Until I found that those pics had been deleted during a download and my five year old granddaughter needed my attention as we left our room. A $50 taxi ride later I remembered... You saved the day! Sandy B.

Jan 16, 2016

WOW!.. so easy & fast.. Highly recommend Undercover Tourist when looking for tickets in the Orlando area..

Jan 14, 2016

Life Saver!! I can not even begin to tell you how much your app helped us!! We relied on it for everything!! We booked our trip based on the crowd calendar and it was spot on! The longest attraction line we waited in was 20 minutes. We booked our fast passes according to their touring plans and it worked perfectly and flowed so smoothly. We have been to Disney World 6 times in the past and this was definitely our best trip yet! The app helped us enjoy our time better. We got more accomplished but felt less rushed. It kept us organized and maximized our family vacation. Don't go to Disney World without it!! -SPettiette

Jan 13, 2016

My family has used Undercover Tourist on several occasions and they have always been reliable, easy and the lowest prices we could find. Their knowledge of Disney and their parks is amazing.

Jan 09, 2016

This morning (a Saturday, of course) I found out Disney's computer system somehow designated my perfectly good MK tickets as "void" and my FP+ reservations were in jeopardy. I just wanted to thank your customer service agent and the rest of your team for getting this problem straightened out for me in a very timely fashion. It was pretty distressing to me (my family relies on me to be the go-to person for this trip, and I didn't want to let them down), so I was so relieved when the agent called me with a new ticket number and I was able to link them in My Disney Experience with no problem this morning! Thank you all so much for getting this resolved!! I really, really appreciate it. I was (unhappily) resigned to having to wait until Monday for things to get worked out, so I was really happy to have everything handled so well. Thank you again.

Jan 09, 2016

Your site was a great tool while we were planning our Disney trip. We your touring plans as a base for our itinerary. I researched the best rides for our children's ages and decided where and what to eat all from info on your site. Thank you for all the research and work you do to help our family's Disney trip truly magical. -Edna

Jan 08, 2016

Good ticket price and excellent customer service! I bought Universal Orlando base ticket. Ticket got mailed quickly, afterwards I found out it does not include the Hogwarts Express, which is only included in park-to-park ticket. So I contacted customer service, and was able to return the unused ticket. The great thing is that they waived the return fee and gave me full refund I've re-ordered the correct ticket from them.

Jan 06, 2016

Website is ridiculously easy to navigate, there's valuable information and tips all around. Crowd calendar was what I based my whole planning around and it was pretty accurate. Tickets were cheaper, they got mailed in a timely manner and the customer support is always available and friendly. I was a bit anxious about the e-tickets, but everything worked out perfectly! Will definitely be coming back here for future Orlando trips!

Jan 06, 2016

Fantastic service! Will definitely use again!

Jan 06, 2016

Hi Frog Family! I just wanted to say Thank You for the prompt and efficient service I've received when purchasing my Disney tickets. I have bought my park tickets from you for quite a few years now and realized I'd never written a review (not sure how I go about it if I'm completely honest). Being in the UK, we're led to believe there are few options available to us to buy park tickets for Disney World/Universal when purely by chance, I came across your website. I loved that I had so many more choices available and you shipped to the UK for free. That in itself is a game changer for me and being a bargain hunter who wants value for money (who doesn't these days?), it's ideal being able to choose a specific number of days and pay for those rather than be lumbered with extra days I can't physically use and still pay for them! My most recent order was placed on 29th December and they arrived at my home today. There's even businesses in the UK who can't get stuff to me that quick, never mind from the US... I'm all set now for my next trip to Orlando and any of my friends, family and with colleagues will tell you, you're the only company I will recommend for Orlando park tickets. I'm a bit like a stuck record but I don't care, credit where credit's due! Thanks again for an easy, quick and pleasant transaction, you've made a lifelong customer out of me and anyone else I can recommend you to! Julie x

Jan 06, 2016

Great experience ... from pricing, delivery and even received a refund for an unused tix ... and in a 7 day window. Will definitely use again and recommend to everyone. Thank you!

Jan 06, 2016

We always purchase our Disney tickets here--best prices, fast delivery. Thank you for saving us time and money!

Jan 05, 2016

Just finished a Universal trip using Undercover Tourist tickets! Super easy! and got the 3 days for price of 2 so a bargain to boot--- THANKS! Tracey G.

Jan 02, 2016

Thank you for the speedy service. We ordered our tickets on the 24th Dec and they were delivered in the UK on 31st Dec. One very happy holiday planner looking forward to using your other tools to plan the perfect Disney trip. Michelle (UK)

Jan 01, 2016

Great website. My wife told me about it and I said "OMG not another $+&^% Orlando Ticket website" 10 munites later I had what I needed, paid the invoice and was back watching college football. Thanks "Undercover Tourist" Chris R

Dec 26, 2015

We ordered our tickets for Disney and Universal Studio's with a little hesitation. I was simply worried by not purchasing the tickets directly through Disney. I did lots of research and realized I could trust Undercover Tourist and save a few dollars, after all, every penny you can save on a Disney vacation is helpful. I ordered from Canada and got the tickets in the mail within a few weeks and had no problems linking the tickets to my Disney Experience. I hope that another Disney vacation will be in our future and I certainly won't hesitate to use Undercover Tourist again and I will certainly recommend others to do the same. I am also loving the website for planning.

Dec 21, 2015

This is the 2nd time I have used Undercover Tourist for purchasing WDW tickets. It is a SMOOTH transaction with great discounts. Your blog is great too :) Thanks for your services! Kim K.

Dec 18, 2015

Absolutely impressed with my ticket order. I placed the order on Saturday and the tickets were here within the week - and that was delivery to the UK! I had some queries prior to ordering and your online chat option was great to receive help straight away! I was a little sceptical as it was my first time ordering and the prices seemed too good to be true, but I'm more than pleasantly surprised with the tickets! I'll definitely be ordering again and spreading the word! Thanks again!

Dec 16, 2015

Your customer service is awesome! Somehow I inadvertently ordered the wrong type of tickets... With your help I immediately sent them back and received full credit the same day the tickets were received by you, after that I purchased the correct tickets. Great service and good prices. Love it!

Dec 16, 2015

Many thanks for such a prompt and speedy service. Ordered on the 6th December, and received on the 11th. As always, delivery is faster by half than that quoted. We've used your company before, and would definitely recommend you to our friends and family.

Dec 13, 2015

First time going to Disney, ordering tickets was great! Called to get information and the girl on the phone was super!

Dec 11, 2015

Once again, the Frog family has made me a very happy customer. Between phone conversation and chat, I was able to easily purchase my Disney and Universal tickets at the best prices around! It's been quite awhile since our last trip and Customer Service was so helpful in recommending options to deal with the Disney changes. Thanks again!

Dec 03, 2015

Awesome site!!

Dec 01, 2015

Fast and easy. I'm sure my family will enjoy them!

Dec 01, 2015

I wish I could recall the name of the young woman who made our reservations as she was so helpful and informative! What a wonderful service . Thank you so much! We are excited about our upcoming Disney trip.

Nov 29, 2015

Always a great experience! Plus you saved me some money...more spending cash for our upcoming Universal visit. Undercover Tourist is always our first choice.

Nov 28, 2015

Customer Service was extremely helpful and patient. Very supportive in making the transaction smooth, even when I made an error. Thank you!

Nov 26, 2015

You guys have, hands down, the best crowd calendar! -T.H.

Nov 24, 2015

This is the second time I've ordered tickets from Undercover Tourist. In fact, this time I convinced the couple that is traveling with us to get their tickets from you also. Thank you for making tickets available!!!

Nov 24, 2015

Your service is awesome!! From the time we placed our order til we received the package it was a total of 5 days...now I can schedule our fastpasses. WDW... 2016 can't come soon enough!! :) Desiree J.

Nov 19, 2015

Just got confirmation that our tickets to Universal shipped! My boys are so excited for their very first vacation! While we couldn't afford to add in Disney, your site made it possible to get a 3 day pass to Universal. Thank you!! -Jennifer M.

Nov 10, 2015

Third time using Undercover Tourist! I recommend it to everyone!! Completely reliable customer service and always the best prices! Thanks Undercover Tourist, until next time!

Oct 28, 2015

I have never been to Disney, looking at the Undercover Tourist website I got so confused because I had no idea what a magic band, or fast pass, or fast pass + or any of that stuff was, so I called customer service and the rep took the time to explain everything to me and didn't make me feel stupid for not knowing these things. Thank you so much for helping a first time Disney goer have a better understanding of the process.

Oct 27, 2015

I have used Undercover Tourist for our past 4 trips to Disney World and the up coming one planned for this December. Reliable, easy ordering, prompt, secure delivery. Highly recommend!

Oct 27, 2015

I have had a great experience with Undercover Tourist. My order was accurate and came 1 week early! Also they answered my questions before I ordered with their online Chat function. I am a "planner" and don't want to make any mistakes when making such a large purchase, so I really liked the ability to Chat in real time.

Oct 23, 2015

Received my tickets yesterday. Thanks Undercover Tourist! - Vickie H.

Oct 22, 2015

I'm a big frog family fan, from Brazil! Thank u!

Oct 21, 2015

Good competitive prices. You may find a few cheaper tickets around but the intangibles like the service, care and pedigree of Undercover Tourist blow everyone else out of the water. Thank you guys!!

Oct 19, 2015

I was a bit skeptical at first and asked several questions. My questions were answered promptly and I never felt rushed or pressured to make a decision. With the possible price increases on the horizon, I purchased our tickets for February and was very satisfied with the process. The tickets came in a timely manner with clear instructions on linking to the Magic Bands. I would definitely recommend Undercover Tourist and felt confident with my purchase.

Oct 11, 2015

Thank you so much! This was the best customer service I have ever encountered.

Oct 10, 2015

Thanks for getting us a copy of our tickets. Excellent service!! Greetings David R

Oct 09, 2015

I have been buying Disney World tickets from Undercover Tourist for many years. I have found their prices, convenience and service are second to none. Thank you. Bill P.

Oct 05, 2015

I appreciate your help with my order. The agent who took my call was very helpful and courteous and I appreciate how quickly my issue was resolved.

Oct 03, 2015

Just ordered park tickets for our Florida vacation set for January. As always, ordering from Undercover Tourist was fast, easy and WAY cheaper than buying directly from the park. Thanks Leap family for everything you guys do! You make planning a trip to Florida so much easier!

Oct 02, 2015

Just wanted to say thank you for great customer service... This is the second time I have ordered from you and definitely will not be my last!! Thank you again! Keep up the great work.

Oct 02, 2015

I searched three different sites before buying through Undercover Tourist. The other two sites were both through my place of employment and they claimed to have to best deals for tickets to the parks. Well, at first their prices were less than Undercover Tourist, BUT once the tax was added on, it would've cost almost $200 more to go through either of them. I'm glad I didn't fall for their "awesome deals" and decided to go with Undercover Tourist!

Oct 01, 2015

First time user and was very pleased with your service! Although very nervous until the passes worked in the parks on the first day. We received our tickets via mail on date expected, linked our tickets easily, used in the parks without any problems, and we saved $81. We would definitely use your service again!!

Sep 30, 2015

I love everything your website has to offer. I trust your advice and will follow your touring plans.

Sep 29, 2015

Undercover Tourist provided the best customer service I have experienced in years! Thank you!

Sep 28, 2015

Absolutely a joy to do business with very fast ticket shipping and very courteous people to deal with.

Sep 25, 2015

Amazing service. Received tickets in less than 48 hours. Car rental is least expensive that I have found.

Sep 25, 2015

I have been searching online for over three weeks now trying to get the best deal I can for my upcoming vacation when a friend told me about Undercover Tourist and I am happily surprised that they had the best rates out of all of the web sites I was searching. Also the site is very user friendly.

Sep 25, 2015

I just wanted to give some feedback on the service I have received from one of your team members. This team member worked through different ticket options for me and was extremely helpful, making me aware of different offers I hadn't seen... Excellent service, thank you, we are really looking forward to our holiday and you made the process seamless. Regards Barbara

Sep 22, 2015

I have to say the customer service so far has been impeccable. Thank you so much for your very prompt responses! Kind regards, Mairead O.

Sep 21, 2015

We have been using your website/company for several years now and would never buy from anywhere else! Tickets always come extremely quickly(usually 3-4 days after purchasing) and they are the real deal. Had to call Undercover Tourist once for assistance and they were so helpful! Thank you for doing such a wonderful job :D

Sep 21, 2015

Hello I would like to give some feedback regarding your company. Firstly I was very impressed with the fast email response to my online enquiry -I thought I'd wait days to hear from someone - the response was quick & gave me some information as well as the phone number to ring from Australia. When I rang, I had the pleasure of speaking with a representative that was well mannered, informative & extremely helpful to an Australian who has never been to the USA & who had lots of questions about Orlando theme parks & pricing & general information. I am very grateful for the time she spoke with me & the information she gave me. She was so helpful & friendly. It's a big investment to put so much money into 7 days of theme parks for a family of 5-all over 10 years of age, so I don't want to waste our time & money. This is our first & probably only family holiday & we've been hoping to do this for years. Speaking with a representative has given me insight into what we might do in our 7 days there. Thank you so very much, Karen Y.

Sep 16, 2015

We have been buying WDW tickets from you since we found out about Undercover Tourist on a special link a few years ago. Don't remember how many. We have never been disappointed with the cost or how fast we receive our tickets. We are members of the DVC and go every year. Keep up the good work!

Sep 15, 2015

Thank you! You guys are absolutely the best! I'll be back every time I head back to WDW!

Sep 15, 2015

Returned a couple of weeks ago from my 2nd trip and everything went without a hitch. Thanks for your service it is nice to have one less thing to deal with when we arrive!

Sep 15, 2015

Just to let you know that I received my tickets last night Monday 14th, just four days after ordering. All the way to Scotland!!! Bravo to you, could not be more please with the service! Keep up the sterling work. Regards Maxwell family.

Sep 12, 2015

Great customer service via Chat this morning. That's why we always use Undercover Tourist.

Sep 11, 2015

I just wanted to say I made a mistake not purchasing our WDW tickets through Undercover Tourist!! But I did make up for it by using your very helpful planning tools. BTW your new app is a life saver both in and out of the parks. I can't tell you how much Undercover Tourist helped make our time at Disney so much more enjoyable and the kids got to see so much more. I WILL be purchasing all future Disney and Universal tickets through you!!

Sep 10, 2015

Purchased tickets for SeaWorld Orlando at 9:00am on Monday morning and received the eTickets within a hour. Saved almost $150 off the Gate Price. Very happy with the service & will continue to look for our next Orlando vacation.

Sep 06, 2015

Thanks for the great service! Tickets shipped fast and worked great. Your tips were very helpful and we made great use of your app. Have already recommended you to others!

Sep 06, 2015

Very good service.Tickets came within week. Lots of information to study. Looking forward to putting all in action. Well done Undercover Tourist.

Aug 28, 2015

What fantastic service!! Ordered tickets that arrived earlier than expected - had no issues with using them at Disney and Universal. Had to return one set unused as one of our party couldn't make the trip and my refund was done before we got home. Can not recommend this helpful great company enough!!! Will certainly be using again. Thank you C.

Aug 28, 2015

Very easy process... Thanks for your services!

Aug 27, 2015

As a first time buyer I was very nervous, but now that I've purchased and used your wonderful tickets I just wanted to encourage anyone about buying tickets to go for it! Your delivery time and customer service both by chat and phone are exceptional. And the great discounts super appreciated! We are looking forward to our next vacation, which I just called and reordered park tickets for at the best savings :-). Bless you Undercover Tourist crew! -T from NY

Aug 26, 2015

Cheers Undercover Tourist. We brought tickets for Universal Orlando for a great price off the website. We live in New Zealand, tickets arrived within 10 days. How good is that! Awesome thanks again. Regards Steve NZ

Aug 22, 2015

OhMyGosh! I ordered our WDW tickets from ya'll last Wednesday morning and they came in the mail yesterday! Talk about speedy service. I'd also like to thank your customer service for the "around the parks" tips. They're going to be a big help during our trip next month. Once again, Undercover Tourist has come through in amazing ways. Wouldn't buy our tickets anywhere else!!! -Sheila W.

Aug 18, 2015

Thank you Undercover Tourist! We ordered two Disney World Park Hopper tickets. They were shipped the very same day they were ordered and we received them only 3 business days later! Very pleased! Also love that tax is included already in the price and shipping is free. We recommend highly and will use again!

Aug 16, 2015

Thank you for your excellent service. We purchased four 5-day Disney passes, and four 3-day Universal passes, and they arrived quickly, worked as promised, and were the easiest part of our Orlando experience. Deborah H. San Diego, CA

Aug 16, 2015

My family of 6 just ordered our 3-park Unlimited Universal Studios discounted tickets from Undercover Tourist. And it's much more juicier than what we've been offered by others. Thanks!

Aug 15, 2015

Last month I went to Universal Studios in Orlando with my family of seven. I purchased my 3 day tickets with the water park option through the length of stay. Because I ordered after 1pm on a Thursday, my tickets were not to be ready until Tuesday which was half my vacation. I called your customer service number and explained my situation. But I still wanted the water park tickets which were thankfully etickets. The representative was wonderful! She changed my order and refunded my money right away. I was impressed and incredibly grateful. You saved my vacation! Thank you so much! I used Undercover Tourist for my Disney vacation as well and will continue to use your service. Sincerely, Ninouska D.

Aug 11, 2015

I've just ordered my tickets from Undercover Tourist and with the shipping address being different to the billing address they emailed me to confirm the order was legit which I thought was wonderful! Called and spoke to a wonderfully helpful lady who explained and got my ticket order released straight away. Thank you for this brilliant service. :)

Aug 11, 2015

Undercover Tourist (@ThemeParkFrog) helps Orlando theme park visitors save money+ time-Now thats priceless! Thanks!

Aug 07, 2015

Just completed 4 incredible days of park hopping. Do yourself a favor and follow the advice from Undercover Tourist!!! The crowds were insane this week but with the good planning tips we were able to do all of the rides that we wanted!

Aug 06, 2015

As always, fantastic customer service with you guys!! Thanks for doing all that you do... cheers!

Aug 03, 2015

I order 2 tickets for my fiance and me... Had tickets sent to a cousin... I really like the fact that Undercover Tourist's asked me to confirm that the purchase was correct. This makes me feel more comfortable with this service!

Jul 31, 2015

Thank you so very much! Fast delivery for pick up excellent price for Universal and great advice!!! I don't know why buy anywhere else!!!

Jul 30, 2015

We're visiting Orlando on Aug 8 from the UK. We are splitting our 2 week holiday between Disney and Universal and are staying on site at both. I'd just like to say a thank you in the time you have taken to produce your 'Crowd Calendar'. It's is the only one on the net in my eye's that has any form of user friendliness (and I'm a web developer so I appreciate it even more). So far we have planned all or our fast passes etc in advance using your calendar, and I'm not sure if we'd be anywhere near as organized if it didn't exist. Thank you once again for an excellent site, and all the knowledge that can be gained from it. Not sure what we would have done without it. I will report back after our visit on how accurate we found your 'predictions' :) Kind regards Steve

Jul 29, 2015

Just received my Disney 5 day park tickets, exceptional service guys!! Regards Les Perth Australia

Jul 28, 2015

We 100% love Undercover Tourist! We have bought our Disney World discount tickets try them for the past 3 or so years and they have always shipped quickly and we've gotten exactly what we ordered. Very easy to link to My Disney Experience and Magic Bands. We will never order from anyone else. Such a great company. I recently had an issue with one of my orders to where a discount did not apply. Their customer service joined a chat with me and quickly corrected the issue. Made a note on my account that when the order was processed to credit my discount back to my card. Keep up the good work and thatnk you for starting your business so a family of 4 can travel to Disney multiple times a yr!

Jul 27, 2015

Just got my tickets, you are fantastic! Have always always ordered my tickets from Undercover Tourist. You never disappoint.

Jul 26, 2015

I've purchased tickets from Undercover Tourist several times, they are fantastic! I ordered our Universal tickets on 7/20 and they arrived today 7/25. Awesome service and great savings! Thanks! -Ellen

Jul 24, 2015

Thank you SO much! You guys have the BEST customer service!! -Kathy Jo

Jul 24, 2015

Thank you!!! Got our Universal 2+1 tickets as well as our car rental with Undercover Tourist. Everything went perfect, car rental was great! Definitely recommend!

Jul 23, 2015

I am going to be honest, I was afraid when I bought my tickets, thought I was going to run thru some kind of surprise. After all I paid a lot less for my tickets and I was ready for the catch. I just came back from my California trip, used my 2-day tickets to Universal Studios with NO PROBLEMS AT ALL!! I love it..... I strongly recommend Undercover Tourist and I will use them again and again. THANK YOU EVERYONE @ Undercover Tourist!!!!

Jul 23, 2015

Your service is perfect! I had to cancel two tickets and did it in minutes. Thank you.

Jul 22, 2015

I want to say A BIG THANK YOU TO YOU GUYS AT UNDERCOVER TOURIST!!!! The process was fast I wasn't sure if I'd get the tickets in time because I ordered 1 day before. I left a voicemail and you guys called me the very next morning. The tickets were right there at the UPS store when you said! We travel a lot to Florida and will be using you guys everytime I will be spreading the word of HOW GREAT YOU GUYS ARE! .......THANK YOU SO MUCH GUYS! The Mack Family

Jul 21, 2015

I was so happy with my order. I purchased my tickets online and recieved them by mail in 4 days. Thanks a lot Undercover Tourist!!!

Jul 21, 2015

Undercover Tourist, big thank you for making it easy - your awesome app, countless tips, discounts on WDW tickets, and outstanding customer service!

Jul 20, 2015

I just wanted to say a quick thank you to your company. I just bought some Universal tickets on your website and was looking through my order history and realized just how many times that I have shopped with you. It has always gone perfectly and saved me TONS of money. So, thanks once again for making it easier to travel to our favorite places and save a bunch of money and time (not having to wait in the ticket lines)! -Julie J.

Jul 20, 2015

Thank you! After scanning the internet for any kind of discount on the expensive Universal Studios admission tickets, your site had the biggest savings! Appreciate it!!

Jul 19, 2015

You guys are incredible! First place I stop for park tickets. We saved so much last year at Universal and now this year it's Busch Gardens. Next year, Disney. You have incredible customer service as well. Last year we wanted to change our ticket order but we had already left for our drive to Florida (17 hours). You sent the tickets to my aunt's house and didn't even need our original tickets back before that. You are fantastic all around. Thank you for making our trip a little cheaper :-)

Jul 17, 2015

Undercover Tourist rocks! What a great, stress-free way to purchase tickets. Had a question, called the number, spoke to a wonderful customer service rep who was not only helpful but friendly, purchased our tix online, and received them the day they expected them to arrive. When making a decision that involved the kind of money it takes for an Orlando vacation, it's a comfort to know we can trust you! :)

Jul 17, 2015

Undercover Tourist rocks! What a great, stress-free way to purchase tickets. Had a question, called the number, spoke to a wonderful customer service rep who was not only helpful but friendly, purchased our tix online, and received them the day they expected them to arrive. When making a decision that involved the kind of money it takes for an Orlando vacation, it's a comfort to know we can trust you! :)

Jul 17, 2015

I can't recommend Undercover Tourist enough! Ordered my tickets on a Sunday evening and they arrived in 4 days and I live in the UK! I will be using again. Thank you for a great service!

Jul 17, 2015

I was a bit hesitant about ordering tickets from anywhere other than Disney but after reading reviews and researching thru the BBB website decided to give it a try.. I placed my order on 07/13/15 and I received the tickets today 07/16/15. I called several times to ask questions and everyone that answered was very nice and helpful. Imelda-Dallas,TX.

Jul 15, 2015

We are going to Disney in Feb. I have always gone through Disney for tickets. I am so happy that I found your site and ordered my tickets through Undercover Tourist. Great price, fast delivery. Now the waiting begins. -Sarah

Jul 14, 2015

I just wanted to let you know how pleased I was with the customer representative I spoke to yesterday. She was super friendly and very helpful. Good customer service can be hard to come by these days! Keep up the good work!

Jul 14, 2015

I have read about your discount tickets for a while, so I decided to order Universal Tickets. I called with a few questions and had them answered by your friendly, informative staff. Tickets arrived earlier than expected and I paid far less than I would have otherwise. I will use your service in the future, it was so quick and easy to order.

Jul 13, 2015

Undercover Tourist has done it again! I am a satisfied customer. Their prices are unbeatable and their service is fantastic! Thank you for valuing your customers and helping families be able to afford vacations!

Jul 13, 2015

Hello, I just want to say that I download your new app and it's amazing! It's such a good way to know about the attractions in the diffrent parks and to learn more from your tips. Absolutely Amazing! I gave you a great review on the Apple store, you well deserve it! Thanks -Shahaf

Jul 11, 2015

A very big thanks for your website. We are a group of 13 people from the UK -- parents, grandparents, children and grandchildren, visiting Orlando in July/August 2015. We have various tickets from previous visits so only needed to 'top up'! Your site had the deals we needed so many thanks. Selection was easy, E-tickets for SeaWorld and Legoland, and plastic cards for WDW. All went smoothly and tickets arrived when predicted. We will use your site again.

Jul 10, 2015

Just wanted to let you know, that we use you for EVERYTHING Disney!! I recommend you to anyone that requests info. We buy ALL our tickets from you. You all rock!!! THANK YOU!!!! -Lou

Jul 08, 2015

Awesome!!! Received tickets as expected and they were cheaper than anywhere else!!! Thanks!!!

Jul 07, 2015

We are happy repeat customers of Undercover Tourist and recently placed an order for an upcoming Disney World trip... I am very pleased to see that Undercover Tourist cares about my online security as much as I do. Thank you for going above and beyond to keep our transactions secure!

Jul 07, 2015

Happy to see the 1-800# works from Canada... the lady was fabulous. The process was so quick. Thank you!

Jul 06, 2015

I'm just heartbroken to have to return my Undercover Tourist Disney tickets, but I want to thank you for such amazing, prompt refund service. I will absolutely be buying again in the future (and will keep the tickets, next time!!!).

Jul 05, 2015

Great service tickets came within 4 days , we were a bit dubious as to order but after reading the reviews we decided to go ahead , definitely would use this site again . Thank you

Jul 04, 2015

Bought 4 adult, 5 day Disney passes. I'd researched loads of different companies for best deal, and got the cheapest price by far with Undercover Tourist. The park passes arrived in days!!!! Great service and will definitely be recommending Undercover Tourist to friends, family and work colleagues. Excellent service

Jul 04, 2015

Absolutely blown away by how quickly I received my tickets. Ordered 3 days ago and arrived this morning in the UK! Will definitely be using Undercover Tourist again and would recommend to everyone! Excellent service, thank you :)

Jul 02, 2015

The customer service associate who called me back was wonderful!

Jul 01, 2015

Five years in a row! Real, discounted, Disney tickets--delivered quickly--thanks Undercover Tourist!! -Paul M

Jul 01, 2015

Thank you very much! What an easy and wonderful process Undercover Tourist has for purchasing park tickets. This was our first visit to Disney and Universal Studios so I was a little panicked in buying tickets, but Undercover Tourist made it easy. They are upfront about the pricing and there are no hidden fees at the checkout. What a great experience. We paid extra to have our tickets within 2 days and they were processed and sent promptly and received on time, which was a big relief for us since we waited until the last minute. It was great to have the tickets before we even arrived and we were able to go right into the parks. Thank you!!

Jun 28, 2015

Thank you so much!! I received my order yesterday. You guys are the best!! Excellent service and customer service for any questions I had. Everyone is very polite and professional. -Liz J.

Jun 27, 2015

Thank you so much for the awesome service! We bought tickets for Universal and we were a bit timid to purchase through someone other than the actual park. I had checked our insurance provider's discounts, as well as my husband's employee discount program and by far Undercover Tourist had the BEST prices! When I was trying to purchase our tickets, my 'gift debit card' couldn't be accepted so I 'chatted' with customer service. Everything was quickly rectified (it was on my end, not Undercover Tourist's) and since we were leaving the next day for a 15 hour drive to Orlando, we chose to have tickets waiting for us at the UPS pickup site. Walked in and less than 5 minutes later had our tickets in hand. It was so easy! I will definitely recommend everyone I know to utilize UndercoverTourist! In fact, our next Orlando visit will have us buying our tickets here again!

Jun 23, 2015

Rec'd my tickets today! Thank you for incredible service and super quick shipping and delivery! You guys rock! - Brenda D.

Jun 21, 2015

I was nervous to buy Universal tickets from an outside company, but I'm so glad I did. It was a great experience, Thank you! I will only be using Undercover Tourist for park tickets in the future. Much less expensive and simpler than the Universal website.

Jun 19, 2015

Your website and order process is very user friendly. Regular updates on status of order. So far so good!

Jun 19, 2015

Hi, I'm really satisfied with the Undercover Tourist's services. I received my Magic Kingdom tickets really fast. I'm from Canada and I got them within 1 week.

Jun 19, 2015

I was amazed at how fast my tickets arrived in the mail! I placed my order on Sunday, June 14th in the evening. I expected them to be shipped towards the end of the week as the approximate delivery date was June 24th. They were shipped by the June 16th. My tickets were delivered today on the 19th! Wow! Verified that my tickets were correct and they were. I was slightly weary to order with a company outside of the official Disney website. Needless to say, I was very satisfied. Thank you!

Jun 18, 2015

Thanks for sorting out my refund its been a pleasure to deal with you. I will & have highly recommended Undercover Tourist to anyone! Kind Regards Peter M.

Jun 18, 2015

A first class operation that is easy to work with. As always, a job well done. Thank you for making it so easy to save money.

Jun 17, 2015

Thank you so much for being so great to work with! I appreciate your prompt and courteous service.

Jun 16, 2015

Awesome service. Easy site and great phone service. Kuddos

Jun 15, 2015

I purchased tickets for my group through Undercover Tourist. Purchasing was easy, we saved money, and tickets were received ahead of schedule. When I had questions, someone at Undercover Tourist always answered the phone promptly, was courteous and helpful. Their website also has helpful information. I wouldn't hesitate to recommend Undercover Tourist.

Jun 14, 2015

Thank you to your customer service department for a fast and speedy response to our issue and also for putting our minds at ease. We will be sure to use your company again if we require anything else with regards to tickets and things for the USA. Again on behalf of myself, wife and son a very BIG thank you and we look forward to our tickets arriving. Best Regards.

Jun 13, 2015

Thank You! Undercover Tourist you provide wonderful customer service and are a joy to work with. We ordered our tickets for Universal Studios & Islands of Adventure, and within 4 days they had arrived. No stress, no hassle you did exactly what you said you would, but better! Not often we get the chance to say someone did better than promised so well done you!

Jun 12, 2015

Your customer service representive was a big help!! Totally satisfied with my experience.

Jun 11, 2015

This year will be four years straight using Undercover Tourist and they are the BEST!! -Bill F.

Jun 10, 2015

One of the best experiences I ever had - I am a repeat customer. I ordered the wrong tickets. Once tickets were received I called customer service and while on the phone they emailed me a form to sign and return with tickets-that was on Wednesday evening. I mailed everything Thursday and by Friday received an email saying that my credit card will be refunded on Monday. And Guess what? I was refunded and have reordered the correct tickets for my family and I am talking to everyone about this experience. Because customer service has to be first priority, so I am giving this as an example of EXCELLENT CUSTOMER SERVICE! Thank you guys, you are simply the BEST . Simo

Jun 10, 2015

Hello I just wanted to say thank you so much for our Disney World tickets! I was hesitant using this website as I was buying from Australia, but I needn't have worried. Ordering was easy, we received our tickets in full and within a very quick timeframe - exactly as promised. I would highly recommend any overseas purchaser use your website - and I will be now buying my other travel tickets through here too! Thanks again Sara-Jane

Jun 09, 2015

It has been a pleasure purchasing our Disney tickets from Undercover Tourist. This is my second time ordering and it's easy, user friendly and cheaper than going through other sites. Questions are also answered very quickly. We received our tickets a week earlier than promised. Thank you Frog Family!!

Jun 07, 2015

This is our third time using Undercover Tourist and we keep coming back for the savings! They have the best customer service always right there to answer any questions. We just saved $110 on our car rental!!! Awesome!!!

Jun 05, 2015

I am a repeat customer who recommends you every chance I get. Couldn't be happier with your service!

Jun 04, 2015

Just spoke with your customer service department. They were awesome! Had good answers for my questions and even told me some things I didn't think to ask. Thank you!!!

Jun 03, 2015

So glad to be placing another order for Disney tickets with Undercover Tourist! We got our tickets last time (2010) for Disney and Sea World and it was awesome to get genuine tickets at a discount delivered to our door. We really saved a bundle then and now! Not to mention how much time we saved with your touring plans and tips! We went in July last time and though the crowds were thick we, walked straight on to our favorite rides using your tips and tricks. Kids hated getting up so early, but it was truly worth it! Thanks so much!! --Jen from Maryland

Jun 03, 2015

Only ordered my Disney tickets on Wednesday and received them by the following Tuesday! Something less to worry about thanks for the prompt delivery.

Jun 02, 2015

You guys are the best! In this day and age, your service is exceptional and stands out from everybody else. Thanks a bunch!

Jun 01, 2015

Thank you so much for an easy cancellation of my order! You will be my first stop when shopping for future Disney vacations for my family. Your website is well constructed, your prices are fantastic and your customer service is top-notch! I will be sure to recommend you to family and friends. Thanks again!

May 31, 2015

Best prices and the customer service is amazing!!! Answered all my questions and help with any confusion.

May 31, 2015

I love getting information via the crowd calendars! It's great for a stress free day :) -Beka C.

May 30, 2015

I love Undercover Tourist because of the awesome customer service, fast shipping and great ticket prices!! -Kayla

May 30, 2015

I love the details & organization of your site. Makes trip planning less overwhelming and SO SO much easier.

May 30, 2015

I love you guys because you always give the Best Tips and Advise! I ask you before anyone! You really know your Disney Side!!!- Misty J.

May 30, 2015

Great prices on tickets and wonderful advice to make a Disney World Vacation Magical!

May 29, 2015

Great experience, Smooth transaction, will do it again. Thank you!

May 29, 2015

I ordered my Disney and Universal tickets on May 26th, they really have the BEST prices! I immediately received an email requesting ID for my purchase which I provided a few hours later. On the 27th I had not heard back from Undercover Tourist so I used the CHAT option to make sure my email was received, it wasn't but the rep stayed with me while I resent the email. I received confirmation just a few minutes later AND the best part is I received my tickets on May 29th.. Two days after my order was processed! AMAZING!!

May 29, 2015

No one better at informing and keeping us up on all the info going on at all the parks. - George M.

May 29, 2015

Ordered tickets on Tuesday morning UK time and received them Thursday morning. Well worth paying the Fed Ex fee, for peace of mind. Would definetly use your site again, and would highly recommend to anyone form UK or Europe. Thank you Undercover Tourist.

May 29, 2015

I love your updates, pictures and information. Always spot on! Great source for planning!

May 28, 2015

Great prices on tickets, excellent customer service! -Lori D.

May 27, 2015

Hi, just wanted to thank you guys for our Disney and Universal tickets! We escaped work for a 4 day weekend over Memorial Day. You are correct on the real tickets. We have purchased tickets from other groups before arrival and had to stand in line at Will Call. This was much simpler. Tickets came fast also.

May 26, 2015

I just wanted to say thank you for having such a wonderful and easy to use website for obtaining tickets to Disney World and other parks. This will be our first trip ever to the Magic Kingdom as this is something we have been planning and saving up for, for about 7 years now. Our kids are teenagers and we have never taken a trip like this. Your website and services have made planning this trip even that much more enjoyable. It is easy to use, with no gimmicks, tricks or misleading information. I will tell everyone I can about our experience and highly recommend your site! BTW, we were especially thrilled with the good deal we obtained on car rental as this was the best I could find. Again, thank you for helping make our once in a lifetime family vacation just a little bit better! The Fletcher Family! :)

May 26, 2015

Though we weren't able to go to Disney World at this time and had to refund our tickets, Undercover Tourist employees were very helpful, would definitely recommend them and will be purchasing tickets from them again. Thank you

May 25, 2015

Thank you so much for such prompt and efficient service. Would definitely recommend to others.

May 25, 2015

You guys are amazing! It's so nice to find a place I can get discounted tickets and know it's a safe website and I'm not getting scammed! Keep up the good work

May 19, 2015

I made a great purchase today from Undercover Tourist and was very surprised and pleased that I decided to get my Disney Tickets from you. The process was as easy as picking my vacation package. When I paid with my credit card, you wanted to verify I was who I was. I called you and after two rings a pleasant sounding lady answered the phone and was actually looking at my order. She verified my purchase and placed it right there. Then I received confirmation. All of this took place within a 10 minute period. That is Service and makes me feel a whole lot better and safer about purchasing online. Thank you for the experience and I encourage others to use Undercover Tourist! Thank you! ~ David from Mississippi

May 19, 2015

We love Undercover Tourist! We buy all of our Disney and Universal tickets from you. And this time, you helped us rent a minivan. Keep up the great work.

May 19, 2015

As usual you guys are fantastic! Got my tickets way sooner than the scheduled delivery date! Thanks a bunch! Can't wait for our trip to Orlando. Thanks for all your tips, blogs, etc on your website!

May 18, 2015

I just wanted to take a minute say thank you for the exceptional service received! We ordered our tickets from New Zealand Friday night and they arrived Monday morning! Blown away by this, couldn't be happier with the service received and so happy we stumbled upon your site. Thank you so much for this outstanding service. I will happily recommend to all our family and friends traveling those ways! Kind regards Chase and Jessica

May 16, 2015

Great service as always! Received my ticket in five days. I've bought tickets from Undercover Tourist for many years when I'm not buying an Annual Pass. Never had any problems with tickets or service. Thank you!! Great info on blogs too.

May 16, 2015

Ordered Universal tickets. They arrived in two business days with USPS free delivery! Called them to ask some questions but got recording even though it was during the day. However got immediate response with online chat, they said when they're busy you'll get the recording. Good to know. Highly recommend!

May 14, 2015

Great Costumer service! I'm definitely ordering my tickets with you guys again!! Very Grateful.

May 14, 2015

Ordered my park tickets 2 days ago and they arrived this morning! From the USA to the UK in less than 48 hours! Amazing service!

May 14, 2015

Excellent fast service! Bought our tickets through Undercover Tourist in 2013 and again for our trip in June 2015. Always the best price and delivered super fast! Plus I love reading the blogs!!!

May 13, 2015

Hi! I was very hesistant about getting tickets from you guys because i've read about a lot of scams regarding Disney tickets. But after reading a lot of reviews from different websites about Undercover Tourist, I decided to just give it a try since the mode of payment is thru credit cards. I got the E-ticket the next day! I was surprised it was that fast. I immediately linked it to my Disney account because I was scared it was a fake but it wasn't! I was able to book our Fast Passes that same day! Our relatives were surprised that I actually got our 6-day tickets that cheap and fast! Thank you Undercover Tourist! Will definitely use this the next time we come back. :)

May 13, 2015

You guys are great! Your prices are the best and my WDW tickets arrived super fast...it arrived even earlier than the scheduled delivery date. I've been reading your blogs & everything sounds so helpful. I can't wait for our trip to Orlando & use all your tips!

May 12, 2015

Wanted to give a shout-out to Undercover Tourist! My wife and I are leaving a week from today to spend 11 days in Orlando! (My wife will be a first timer!) You have made this upcoming trip less stressful and more affordable... What more could anyone ask for??" -Bob P.

May 12, 2015

I just wanted to say thank you. I spoke with a representative this morning and she was so kind and understanding. I appreciate that your business would care so much about my worries. I will definitely use your company again and will refer as many people as I can to you. THANKS AGAIN! Sincerely, Cindy D.

May 11, 2015

We used Undercover Tourist for tickets last year and saved a ton of money. Thank you!- Kristen M.

May 11, 2015

You guys are the ONLY place I suggest clients get park tickets if they're not doing a package! - Gina V.

May 08, 2015

Ordered Disney tickets. Received two days later on express delivery. Tickets all linked up and Fast Passes booked. Will use you again thanks.

May 08, 2015

Tickets received about 10 days ahead of expected date. Great service Undercover Tourist, thanks!

May 07, 2015

You have the BEST customer service and the BEST prices for tickets! We are part of a group of six Disney families that use your site for our tickets. Thanks Undercover Tourist !!!!

May 06, 2015

You beat the rates and gave me great service! I look forward to working with you again.

May 05, 2015

I have been pleased with the ticket purchases I've made through Undercover Tourist. My most recent order arrived quickly and discreetly. No one would know there was expensive ticket media enclosed. I have ordered from Undercover Tourist in the past, and will continue to do so in the future. Competitive prices, quick and discreet delivery.

May 03, 2015

This is my second time ordering tickets from Undercover Tourist but my first time adding the rental car. From the time I originally ordered until now, the car rental rate came down. Undercover Tourist made it so quick and easy to rebook with the new rate - and I even got to speak to a person, not an automated menu. I highly recommend Undercover Tourist for tickets and car rentals.

May 02, 2015

Thanks Frog Family, We had a great day at Aquatica yesterday. Buying tickets was easy and affordable. We printed tickets before leaving for the park. No lines to wait in.. We will be using Undercover Tourist again.

Apr 30, 2015

Great service, price helps make life affordable! Thanks

Apr 29, 2015

Got my Disney World and Universal tickets from Undercover Tourist. Great experience! Much cheaper, great service and real tickets. Undercover Tourist is THE source for tickets in Orlando and SoCal - Jeroen S.

Apr 28, 2015

I am grateful for the service. It's my second time with you .

Apr 25, 2015

I, like many others was very hesitant to order my tickets online. But I took a chance and was so pleased with the service, speed of delivery, price and an easy place to contact if I had questions or concerns. This year is my 2nd time buying WDW tickets through Undercover Tourist. Don't hesitate, as you will be quite pleased. So easy.

Apr 25, 2015

We have used Undercover Tourist for both tickets and car rentals. The online ordering is simple, easy and hassle free. We also love the discounts provided and the fact that the price you see is the price you pay, no hidden taxes or costs. Thank you for providing affordable family options!

Apr 21, 2015

I was hesitant to order my first order of tickets from you, but the other reviews prompted me to go for it. Boy was I glad I did! Saved over $450 on my WDW, SeaWorld, and Universal tickets. Can't wait to get them and connect them to my Disney account. You made it so easy to order, and the security made me feel better. Now the only hard part will be waiting to go!!! Thanks Undercover Tourist!!

Apr 21, 2015

You have proved your reliability over and over. Seriously, even after 36+ visits to WDW, I depend on your crowd level estimates when I plan which park I'll be going to. You guys are awesome. Your tips, info, and research is useful and helpful to even an "ole" timer like me. Keep of the good work and thanks! -Patti

Apr 21, 2015

We are using your tips to get up to speed with the new Fastpass system. When we last visited in 2010 and 2013 we used you iPhone App which was a total godsend!! Thank folks!! -Martin K.

Apr 20, 2015

Never again will I fear to make reservations on my own! Undercover Tourist not only helped me save money and provided quick, accurate and updated information, it all came down to empowering me in what I previously thought to be a complicated affair of making air, hotel, ticket, car & meal (the list goes on) reservations. My family and I will keep coming to you again and again! Thank you.

Apr 20, 2015

I'm not one to typically give feedback on anything I purchase, however I am so beyond pleased with my experience through Undercover Tourist that I had to share! Ordered my Disney tickets in about 3 clicks, was very informed of which one I was buying. They didn't even take a week to get here!! Which was awesome considering how excited I am to use these for my first ever trip to Disney! Thank you all so much for everything! You'll help make my first experience to Disney the best one

Apr 19, 2015

Purchased tickets to Disney World, Universal, & Sea World/Discovery Cove. Prices were awesome and delivery was quicker than expected. Everything arrived perfectly packaged and correct. A big thumbs up! Would recommend to anyone looking for such items. -Aaron P.

Apr 19, 2015

Great customer service! We arrived in Orlando only to realize we left our tickets in our car back home at the airport. We called Undercover Tourist after hours and left a message. They returned our call first thing the next morning and then quickly emailed the ticket images to us. We had no problem at all using the images to obtain tickets at the two different theme parks we visited.

Apr 18, 2015

I ordered tickets on Wednesday afternoon with delivery guaranteed by Monday..they arrived the very next day- before 4pm on Thursday...I live in Ontario, CANADA. Amazing delivery time...can't wait to use them.

Apr 17, 2015

Good morning, I wanted to thank you again for your help and great customer service. I did as recomended and we had a great few days at Universal. Thank you! I will definitely recommend Undercover Tourist to friends. Best regards, Jenn

Apr 15, 2015

I can't thank you enough for all of your help! I saved $120 purchasing this package from Undercover Tourist which was fantastic! However, what I am finding more fantastic is the customer service you provide. I wish all of your staff a wonderful day and keep up the great work! -Mary

Apr 14, 2015

Competitive prices, the website is easy to use and both my orders were shipped promptly. I'd definitely recommend Undercover Tourist and I'd certainly return for future trips to Orlando.

Apr 12, 2015

Fantastic service, very prompt delivery. Would definitely recommend to other people.

Apr 10, 2015

Just wanted to say how great Undercover Tourist is so far! I booked a trip to Universal Studios for a week and the Universal site at most was giving me only 4 days tickets unless I booked a hotel through their site as well it was showing me the 3 park unlimited for 14 days pass. I did some research and found Undercover Tourist and was so glad I did! I received my tickets within a week. Our trip isn't until August but I'm excited and don't foresee any issues. Thank you!

Apr 09, 2015

Wow, best service ever!!!! - Anna

Apr 09, 2015

Just ordered tickets for my trip later this year. I've used you in the past and had such a great experience that I'm very happy to use you again. So easy and reliable!!

Apr 08, 2015

My husband was very skeptical about me using this service, but we can honestly say that we were thrilled with the service we received. We saved $185, and can honestly say that we had absolutely no issues with the tickets. We stayed in a Disney Resort, and the tickets were easily linked to our room reservations. I will definitely recommend this service to anyone that I know that is visiting the Orlando area.

Apr 08, 2015

We used Undercover Tourist last year for our family vacation to Disney World. What a remarkable company! Not only did they send us tickets that were perfect, but when we also exchanged some unused tickets, and then after the vacation, returned additional unused tickets for a refund - all went off beautifully without a hitch! Now - we are back with them for this year's vacation to Orlando's Universal Studios!

Apr 07, 2015

I am so happy I found this site. I checked the rating on BBB before I placed my order but I was still a little skeptical. However, after I placed my order I had a message that there was a issue with it. Turns out, because I was having the tickets mailed to my PO box instead of the address associated with my credit card, Undercover Tourist would not confirm the order until they were sure this wasn't a fraudulent transaction. I am glad they are so diligent. Thank you!

Apr 06, 2015

I was a little skeptical at first to use you, but so HAPPY that I did. Would definitely recommend Undercover Tourist to all my friends. Thank you for the great service!

Apr 06, 2015

Always use Undercover Tourist for our Orlando tickets. Safe and secure, and always receive our tickets on time!

Apr 05, 2015

Another big round of applause for Undercover Tourist! I printed my tickets for Seaworld and something in the printing got messed up. My printer was at fault. I called the number on the ticket confirmation and had new e-tickets on my phone instantly. We were able to enter the park before the Seaworld staff had completed the bag check. Amazing customer service!

Apr 03, 2015

Dear Undercover Tourist, We have just returned from our holiday to Orlando, Florida. We purchased our Disney Fastpass+ tickets from you back in December. We would like to thank you for such great service, the tickets arrived within a week of ordering and we had no problems using them. The Fastpass+ option I would suggest is a must for visiting the Disney theme parks. We would have no hesitation in using your website in the future and would definitely recommend your company. Kind regards, Mrs Taylor

Apr 02, 2015

Holy cow! Your team is amazing! John F.

Apr 02, 2015

Thank you people from Undercover Tourist. First of all it was very easy and convenient to order our tickets for Disney World Resort and Sea World. But also the handling of our cancellation due to personal circumstances, was handled in a smooth and proper way. Thank you for taking care of this. Next time we will certainly come back to you.

Mar 31, 2015

I greatly appreciate the level of customer service that you have provided for me today. I wish all companies had such outstanding customer service. I will highly recommend to friends and family. Best, Michele

Mar 30, 2015

First time using Undercover Tourist. Their customer service is fantastic-Found a discrepancy on their advertised price for Disneyworld tickets, let them know via email and they responded in less than 2 hours and refunded the difference. They offer great deals and I will definitely recommend them to my friends! Christine

Mar 30, 2015

I have been looking at Undercover Tourist for over a year and am finally planning a trip to Disney. I was not expecting a tracking number but it came in an email! Great service and super fast shipping!

Mar 25, 2015

I wanted to let you know we've heard of you, but had not tried your service until this year. We'll just say I'm a little slow sometimes. So far I am very happy, we leave in May, so haven't went on the trip yet, so I can't speak to the use of the tickets yet, but the obtainment of them was easy, and the price was great.

Mar 25, 2015

5 Day Park Hopper tickets came in today! Thanks Undercover Tourist yall R the best! -Amanda S.

Mar 25, 2015

Thank you Undercover Tourist for making the entire order process so informative and simple. All though we were in no hurry to receive our tickets,(no actual trip planned as yet) my wife and I wanted to be sure and order the “No-Expiration” Disney tickets before they were all sold out. Your outstanding ticket service notified us every step of the way, from verifying my identity (due to large order amount) to updates on the actual verification, and the shipment information which was above and beyond our expectations. We were informed due to high demand we would receive them at the end of March. (which was not an issue at all) We actually received the tickets 3/14, talk about going above and beyond service! Expect repeat service for all our Florida trips, your service and prices are one of a kind. We will be recommending you to all our family and friends. Thank you again, George

Mar 25, 2015

Got our Disney tickets quickly! Planning on going later in the year. Already linked them to My Disney Experience account. Thanks Undercover Tourist, I'll be buying tickets from you again. - Dan

Mar 25, 2015

First, I ordered the wrong tickets (Magic Your Way instead of Park Hopper), I called and talked to a very nice lady who voided my order for me immediately! After I ordered the right tickets, I got the email about confirming my identity so I sent in a picture of my license to the number provided, and called in today to see if they received it. She didn't see it, and when I said that I would resend she said she would go ahead and verify my order for me right then! Both experiences with customer service were wonderful—it's great to talk on the phone with someone who seems to care as much as I do! Highly recommend!

Mar 24, 2015

We have ordered our Disney, Universal, SeaWorld and Busch Garden tickets from Undercover Tourist the past 4 years and they have had the best rates and service I recommend them to everyone I know.

Mar 20, 2015

Your customer service is great! Answered the phone right away and fully able to assist me! Thank you. Michele R.

Mar 19, 2015

We always buy from Undercover Tourist because they care that the order is right. It is a personal approach that means the customer comes first. The prices are great. The follow up, like letting you know the status of your order is great. My older children now order their tickets from Undercover Tourist. That means they are doing something right!

Mar 18, 2015

THANKS SO MUCH!!! Your company was very highly recommended by my sister-in-law who visited last November. We are celebrating the wife/mom's 50th birthday and Undercover Tourist has made the truly overwhelming planning go a lot more smoothly. It's nice to have all the info and be able to work with a group that I trust. Thanks again!

Mar 18, 2015

Thanks for the great service and great prices!! I'll be using you again for future trips!

Mar 18, 2015

I just wanted to say thank you so much for the great customer service this morning. I am very pleased with your company and especially the customer service and the responsiveness provided. The customer service representitive was awesome, extremely clear and understandable and made me (as a customer) feel like I definitely want to do return business with your company. I feel very good about our purchase and our upcoming vacation. Again thank you so much! David

Mar 17, 2015

Thank you guys, you were really great! It's the first time I order tickets online and was really nervous, but you answered every question and did your best to help me out, really appreciated!!! I am really exited to go to Orlando, vacation time is almost here =D

Mar 17, 2015

Best price, conditions, and quick service! I live in Spain and recieved my tickets in less than 1 week.

Mar 16, 2015

I have to say I am very impressed with Undercover Tourist. In the beginning of ordering these tickets I was a little worried something would go wrong. I also thought this website was a scam. I was totally wrong! Undercover Tourist was the best, tickets were delivered early enough for my trip and they were 100% valid. I had to get back from my trip and come write a review. To all who are not sure about this website, it is legit and they have the best customer service!

Mar 16, 2015

Awesome service! Ticket arrived BEFORE anticipated delivery date--no problem linking it to my Disney Experience account & picking my FP+ experiences. Will definitely purchase tickets from you again in the future!

Mar 16, 2015

This was my first time purchasing Disney Park Hopper tickets from Undercover Tourist. It was super easy, great discounted pricing, and the tickets arrived quickly. I was able to easily link them to My Disney Experience, and they worked perfectly at the Disney parks! I will definitely purchase theme park tickets from Undercover Tourist again.

Mar 16, 2015

First time using Undercover Tourist and had a great experience! Was a little worried when it took ~2 weeks for the tickets to actually be shipped(back ordered), but we got it a few days before the promised date. Looking forward to our Universal Orlando trip next week!

Mar 15, 2015

This is my third time buying tickets from you and I wouldn't buy from anyone else! Your service is impeccable, accurate and efficient! My tickets (for the third time) arrived sooner than were expected and (for the third time) were without errors! Thanks Undercover Tourist

Mar 13, 2015

Thank you for the prompt and efficient service! Order promised for March 30 delivery was in my mailbox on March 13 - wow!

Mar 13, 2015

Fantastic customer service! Quick shipping and no problems linking the tickets up to My Disney Experience. I was a little worried since it was my first time not purchasing directly through Disney. But, it was so simple and easy. And, I managed to save over $100, so I am thrilled! I will definetly recommend your company to all of my friends.

Mar 13, 2015

Thank you I have to say I'm impressed by your service. We'll definitely keep you in mind in the future as well as recommending you. Any other Disney tips, we are going spring break week so we will need all the help we can get. Thanks again, Joe C.

Mar 12, 2015

I want to thank you again for getting my tickets to me during what I can only guess has been marathon days. After writing to you about my fear of not getting my order quickly enough you made it happen. Thank You Again, Irv C.

Mar 12, 2015

Had a wee problem paying for the tickets online as credit card kept being declined. So phoned the free phone number and the staff couldn't be more helpful. All done in a couple of minutes stress free thanks very much!

Mar 11, 2015

Hi Guys, just a quick email to say thanks. Received my tickets well within the time stated, at a great price and when I emailed an inquiry it was answered quickly. Fantastic. I wouldn't hesitate to recommend you to anyone. Thanks again! Col

Mar 09, 2015

I was a little worried about when the tickets would arrive as we live in Canada. We ordered tickets on Feb. 26 and were told the tickets would arrive by Mar. 19. Guess what I found in the mail to my surprise today (Mar. 9)?! Thank you so very much for the quick and reliable email responses and super fast delivery! Heidi F.

Mar 07, 2015

Great customer service. Purchased tickets on a Saturday with the 2day FedEx shipping so we could get the Disney tickets quickly and begin making our FastPass reservations. Unfortunately, the weather intervened and it took over a week to get them. With just one call to Undercover Tourist, our extra shipping costs were refunded. Fantastic customer service!

Mar 07, 2015

Hi, thank you very much for sending the tickets through and for the excellent customer service, which is why I always order from Undercover Tourist. Sara

Mar 05, 2015

Today I called your customer service and she could not have been more helpful. I am so very grateful. She was nice, polite, professional and extraordinarily helpful with my needs. This company is such a pleasure to work with. I will recommend Undercover Tourist to everyone planning a trip. Thanks again for everything.

Mar 05, 2015

We've used Undercover Tourist for 5 years and they are amazing! Not only are the prices great but the service can't be beat! We placed our order but needed the ticket numbers to make fast pass choices. One quick phone call and an email was on its way. Thank you!

Mar 04, 2015

Great service! Quick ship and if something is backordered, they let you know right away! Great communication. I have sent many friends here to get their tickets for WDW and other Orlando attractions. Hope to do business with again soon!

Mar 04, 2015

Awesome service! Will definitely use you guys again! Thank you!

Mar 04, 2015

Just wanted to thank you for your stress free cancellation and refund policy. The customer service representative was very helpful yesterday when I explained my mistake and that I needed to cancel my order. I was so impressed that I looked through some of your other tickets that I could use and have just ordered them. Looking forward to it. Best regards, Richard.

Mar 03, 2015

Thank you again; everything was delivered as promised, on time, and in perfect condition. I look forward to using your services on all of my future trips to Orlando. Great job as always. I'm looking forward to linking my tickets via the "My Disney Experience" website this evening. Regards, Jim C.

Mar 03, 2015

Thank you! Tickets arrived! Very fast delivery, we hope to enjoy them when we get to Florida in April! Anja

Mar 02, 2015

I've used Undercover Tourist for years and they are fantastic to work with. They have the best prices on tickets and great information.

Mar 02, 2015

I was lucky enough to get in on the cheaper Universal tickets before you sold out. You saved me $100 for my family of 3! Thank you!!

Mar 02, 2015

Just ordered our Disney tickets (again) and I wouldn't go anywhere else. Saved over $50 on just 2 tickets. Undercover Tourist is always reliable and it's so much fun to receive them in the mail!! And for those looking to book Disney fast passes - they work the same as if you'd bought directly from Disney. We're staying onsite so we'll be able to book our fastpasses 2 months before our trip. I tell all my friends - Undercover Tourist is the only place to by tickets!!!

Mar 01, 2015

This is the 2nd time I have been to Orlando. I have used Undercover Tourist both times because they have the best prices and I get tickets in hand. They are wonderful and cheap.

Feb 28, 2015

I am very pleased with Undercover Tourist. When I ordered my mom's and my Disney tickets I was told they would be here March 2, and they got here a few days early. I will continue to use this site for future Disney ticket purchases. Thanks

Feb 28, 2015

Thank You Undercover Tourist! We have used Undercover Tourist before and always got our Park Hopper/No Expiration date as promised. This year, Disney is discontinueing this popular option so we went to Undercover Tourist to order the tickets, but the promise date had to be moved back because of the high demand of this option. But, when working though this with the customer service representative, no problems. In fact, instead of shipping at the original date before the onslaught of new orders, she's shipping them immediately. That's #1 Service. These tickets are also Fast Pass+ enabled, so they are everything Disney would have sold if they were selling the No Expiration Option. Thank you Undercover Tourist! You're the Best!

Feb 28, 2015

Thank you so so very much, we can't believe how easy you have made this for us. I am so glad we have learned about Undercover Tourist. This is the third or fourth time we've purchased from you and have saved us quit a bit of money.

Feb 25, 2015

We ordered tickets last year and of course I was skeptical about it because I normally would've gone through Disney itself - but needless to say, we received our tickets before the estimated delivery date & they were completely legit! I always recommend this site to anyone who brings up Disney around me! We are now currently awaiting the arrival of our tickets for this year! Great customer service & products!

Feb 25, 2015

I found Undercover Tourist through another website. This is my family's third trip to Orlando and we've used Undercover Tourist each time. They've been great to work with. I'd recommend using their services to anyone. -Andrea

Feb 25, 2015

Love this site!! Ordered all 6 of my Disney tickets here. All shipped and so far 4 received with no issues. My sister has also ordered and received all of her tickets after seeing my success. Able to buy a few at a time to "save up" towards our trip. Thank you Undercover Tourist!!! We will be back! As we visit FL often.

Feb 25, 2015

We are so glad that we subscribe to the Undercover Tourist online newsletter. We can't imagine not having these type of tickets in our travel bag. We are so excited and fortunate to be notified of this golden opportunity to purchase WDW tickets with the "No Expiration" feature before Disney removes it from their plans. We have been a fan of this "NE" type of tickets. Our family members will definitely benefit from these tickets in the future. It's sad to hear that Disney is eliminating this feature from their tickets.

Feb 24, 2015

This is my 3rd time ordering Disney Tickets from Undercover Tourist. As always, a fantastic job. I got exactly what I ordered, exactly when it said it would arrive. This time I used the home delivery, but one of my trips was last minute, so I did the Orlando pick up. That was a fantastic, smooth service as well. I tell everyone I know to get their tickets from you. Now we can add the tickets to my Disney account and start planning our vacation. Thank you so much. Keep up the great work.

Feb 24, 2015

I called today to get some clarification on tickets. The lady who helped me, was very pleasant. I will recommend your company to others. Thank you!

Feb 24, 2015

I have been buying our family's WDW and Universal tickets from this site for several years. I've always had a great experience. I always refer my friends who are planning an Orlando trip to this website. Best prices and best service anywhere. Jenny

Feb 23, 2015

So happy to have found the Undercover Tourist website - great value tickets for Disney World and invaluable advice on all things Disney and Orlando. I will be visiting the site regularly between now and our trip to Orlando next Christmas. Customer service is excellent also.

Feb 23, 2015

Good Morning, I'd just like to share, being able to grab tickets at their pre increased price and discounted in comparison to those on the Disney World site is great. Feeling super excited and looking forward to getting them in the mail. Now we have extra $ to put towards treats or surprises :) Thanks!

Feb 23, 2015

Excellent customer service! Had a logistical problem and Undercover Tourist came back with a prompt and courteous response. Thanks so much, Dan

Feb 23, 2015

Thank you for the ease with which I was able to purchase our Disney World Tickets for our trip to Orlando in October this year. The whole process took less than 2 minutes and we saved a total of $US81 on gate prices. Thank you so much. Regards Robyn in Australia

Feb 22, 2015

I have never been so happy with a company. The customer service cannot be beat! I love this company!!!!!

Feb 22, 2015

We love Undercover Tourist for purchasing our Orlando tickets. We have been custormers for many years and have NEVER been disappointed with our ticket purchases or promised delivery dates. Everything has always gone smoothly. We recommend Undercover Tourist to all of our friends and relatives.

Feb 22, 2015

Thank you very much for another great transaction. Tickets arrived yesterday--three days sooner than expected. You can't go wrong with Undercover Tourist--simply the best!

Feb 22, 2015

Just ordered my third set of tickets to Disney World. We've had no problems in the past and are thankful for the discounted rate. Looking forward to getting our tickets in a couple week!!! Great service!! Thanks!!!

Feb 21, 2015

We have been ordering our Disney tickets from Undercover Tourist for several years. You always have the best price and we appreciate the fast, free delivery.

Feb 21, 2015

You guys are the BEST! This is the third year that we've bought tickets from you for WDW and we couldn't be happier! Never a problem, speedy service and VERY good pricing.

Feb 20, 2015

This is such an awesome site! A+ on customer service. I'm planning at trip to Disney for the first time for my family of 4 and they were very helpful.

Feb 20, 2015

Thank you so much Undercover Tourist! You guys rock! Vicki J.

Feb 17, 2015

Undercover Tourist is GREAT! My tickets were taking longer than expected to be delivered, because of the postal service not Undercover Tourist. When I called them up, Undercover Tourist was able to send me a scanned copy of my tickets so I could link them and make fast pass reservations. Excellent customer service and they deliver what they promise!

Feb 17, 2015

Your site is very easy to use and I appreciate your security with the credit cards.

Feb 17, 2015

I wanted to let everyone know that I had an excellent experience working with Undercover Tourist. Buying my tickets was fast and easy. I got a very good price on my SeaWorld tickets and the whole process was very smooth. More importantly, when I contacted Undercover Tourist about a mistake I made by buying the wrong type of tickets for my trip, customer service responded with in minutes and and everything was quickly resolved in my favor. They were so easy to work with and so efficient in helping fix my mistake that I am completely satisfied with my experience and would shop with them again anytime. I highly recommend this company.

Feb 12, 2015

Just wanted to let you know about the great service I have received from Undercover Tourist. I ordered three WDW 5-Day Water Park Fun & More Tickets on 4th of February and received them in the post today three days earlier than expected, Thank You!! Rachael S.

Feb 12, 2015

Hi, Thank you so much for yet another smooth transaction. Tickets arrived yesterday, far sooner than expected. If only all companies operated as efficiently and easily as you do. You will always be our first choice when looking to buy the cheapest tickets for any of the parks. Will definitely recommend you to our friends and family. All the best to everyone, Robinson family.

Feb 11, 2015

I called to confirm a purchase today and was incredibly please with the customer service! The woman who helped was very kind and able to answer all of my questions. We will be purchasing again soon!

Feb 10, 2015

YOU ARE AWESOME ! I HAVE ORDERED A FEW TIMES NOW AND WE LOVE YOU ! CUSTOMER SERVICE IS AMAZING, ALWAYS GET MY TICKETS RIGHT ON TIME OR EVEN A LITTLE EARLY !!!!!!! I HIGHLY RECOMMEND YOU TO ALL MY FRIENDS AND I POST ABOUT YOUR COMPANY ALL THE TIME ON DISNEY WEBSITE THAT I AM A MEMBER OF! KEEP ON BEING AMAZING !

Feb 03, 2015

Just got our 10 Disney World Park Hopper & 3-Day PTP Universal Studios tickets in the mail today!! Thanks for making this transaction literally flawless and quick! Bob P

Feb 02, 2015

Hello, Just wanted to tell you the tickets arrived on Saturday. It went very quick and I'm impressed and happy :) Thanks again for your help. Regards Anne L.

Feb 02, 2015

Received our Disney tickets in the mail today!! Thank you for making it an easy transaction. Can not wait until April!! Kimberly C.

Jan 26, 2015

Wow! What can I say? Not only did Undercover Tourist save me money on Disney World tickets, but the shipping was super quick as well! I can't thank you enough Undercover Tourist! You are definitely my go to place when I want to save money and great customer service!

Jan 19, 2015

I was pleasantly surprised to not be greeted by an automated system when I called to confirm my purchase. The person on the line was extremely friendly and it was a painless process. I'm so glad I heard about Undercover Tourist. I will be buying my tickets on here from now on.

Jan 15, 2015

Good Morning Frog Family!! Just wanted to extend heartfelt thanks for the AWESOME service you offer those going to Disney. We were recently blessed to be in Disney for Christmas 2014 - I hadn't been in 20 years and my husband and 5 year old son enjoyed their magical first visit! We enjoyed the tips on your website and found your ticket prices so amazing. Great work - keep it up! Thanks for being there to give families more value on their holidays! Have a great year! Congrats, Chelsea, Sean & Callum M.

Jan 11, 2015

Thank you so much for the swift service we received all tickets in perfect time we leave the 17th of Jan for Orlando! I will recommend your service to everyone!!!!! Sue M.

Jan 09, 2015

Thank You Undercover Tourist - your advice saved our trip! My family and I just returned to IL from a trip over Christmas break to Orlando and Universal Studios. We bought our 3 -day Park to Park tickets from you and saved a little money, but it was your advice and comments from others that SAVED our trip! Even with my hours of planning, documenting, and organization, somehow, in the wee and dark hours drive to the airport, our park tickets/info slipped out of my information in my purse...and between the seat and console in our car. I did not know the tickets were missing until we were getting ready to leave Cabana Bay resort and head to the park out first evening. Your advice to take a PHOTO of every ticket saved our trip. I was able to go to Guest Services in the park, with the photos on my iPhone, where they kindly entered the numbers & canceled our tickets (as they had not been used) and simply printed new tickets....and then told us to go have fun. (I did call your office, but it was Saturday evening and you were closed.) It was a very stressful time as the trip could have been ruined, but your advice made the problem resolve quickly...so Thank you!! Also thank your for advising to get to the parks as early as possible. We stayed at Cabana Bay so we did have early admission and got to the parks an hour early. However, on our third day, we slept in a bit, and the parks were packed! In addition, the Harry Potter section filled to capacity in one park, and so we did not get to re-enter Hogsmeade as we had hoped. Luckily, we had already done the train twice and been there the day prior, but the HP sections are small...so go early! (I cannot imagine paying for ticket only to get denied access to an area of the park?!) Thank you so much! If we need tickets again, we will use Undercover Tourist! Julie

Jan 08, 2015

Hi, guys, my tickets arrived today, and they are just what I expected. They arrived really quick also. I want to thank you for your awesome customer service, since I don't live in the states, it was a little complicated to contact you at your phone number, (there was a little misunderstanding) but every time I sent an email your response was super fast and really courteous and you worked to solve my issues in no time. You've been wonderful. Thank you again.

Jan 07, 2015

You are the best! I will use you again...again...and again!!! Barbara P.

Dec 22, 2014

We love the dependability of Undercover Tourist! -Chet D.

Dec 20, 2014

#UndercoverTourist has the best ticket prices and great customer service! -Danielle G.

Dec 19, 2014

As always the best place to get tickets. we are extremely happy with our purchase, we have a big family vacation, so you guys saved us a lot of money. Thank you!! - Yarlin R.

Dec 19, 2014

As always the best place to get tickets. We are extremely happy with our purchase, we have a big family vacation, so you guys saved us a lot of money. Thank you!! - Yarlin R.

Dec 15, 2014

I just want to thank you folks for a painless (dare i say pleasurable) experience working with your company on securing tickets for my family's upcoming vacation. I wish I could call out employees by name here in this note but unfortunately i failed to write them down. In particular, i enjoyed talking with the person who assisted me with a recent return (when my family decided, after my original order had shipped) that they wanted another day at WDW resulting in my ordering a different set of tickets. Anyway - it was a pleasure and I will be recommending you to friends in the future. Thanks folks!

Dec 07, 2014

We have always had a great experience purchasing from Undercover Tourist and have referred many people to you over the past few years. Thank you! - Maureen M.

Dec 06, 2014

You are one great website. We bought our SeaWorld Florida tickets for Thanksgiving weekend from you. We were very satisfied. Your customer service is awesome, they are prompt, helpful and knowledgable. After we paid it took less than 30 minutes to get the tickets in email. I would definitely recommend you to my friends. - Lagnajita D.

Dec 02, 2014

Undercover Tourist Team- Thank you so much! I was helped by the most wonderful associate this morning and she assisted in pushing this delivery order through as I am traveling for business prior to the Disney trip . I hope this note finds the recipient well. I wanted to send out a personal thanks as the individual was a female and I can not recollect her name but she was delightful to speak with and unbelievably helpful. As I plan to propose at Disney this year I will be sure to use Undercover Tourist for all my future Disney bookings. This time it was one of the four sites/resources used. This is all to say you guys are fantastic and by far the best service provider. Many thanks again and Happy Holidays to your entire team! Regards, Raj T.

Nov 25, 2014

Good Afternoon ( from London :-) ) I just wanted to email to say thank you SO much for the tickets. The service I received was absolutely amazing. As we are in the UK and leave for Orlando on the 13 Dec I was worried that with a shipping time of 12 days that I was cutting it a bit close but the tickets arrived in 4 days!! Such good service and its brilliant to have the tickets before we go! Thank you again, I will be telling everyone about you guys if they ever need tickets, Have a great day, Faye B.

Nov 21, 2014

I had to call in this morning to verify a purchase. The customer service rep was very helpful and took the time on the phone with me to help out. When I called back to check the status, she was awesome. Just wanted to say thank you for your help this morning. Best customer service I have had in a long time. Thank you so much! Marie P.

Oct 18, 2014

So easy, fast, and great value!! We had no problems with our SeaWorld tickets. We will be using Undercover Tourist for our future Walt Disney ticket purchases and telling my friends to purchase only from Undercover Tourist. Thank you so much!

Oct 16, 2014

I have made 4 Trips to Orlando in the last 5 years. I have purchased Universal and other park tickets through Undercover Tourist every year. Not one year have i been disappointed. This year i have recently moved to a new address and ordered tickets and the next day after ordering them, i received a phone call from your staff to confirm the order. Staff has always been friendly and polite and as always she was excellent this time as well. Its nice to know you guys want to make sure the tickets are going to the correct address and as usual the tickets arrived soon after ordering. I have been recommending you to all my friends and i will continue to do so. Thanks for the great service, Brian Barkhouse

Oct 03, 2014

I received my tickets almost two weeks ahead of expected delivery date. Thank you so much! Lucy G.

Aug 07, 2014

I just wanted to brag on your awesome service. I ordered tickets to Universal orlando last night. This morning a very friendly customer service rep called me to ask if I had noticed that the three day park to park tickets were cheaper if I did a two day with one free day added. She took the time to call and saved me another thirty dollars on top of the money I was already saving. We had ordered Disney tickets one time before and new your site was good and reliable but this went above and beyond ... I am very appreciate of the time she took. We will come back for more tickets from your site.

Jul 26, 2014

I love the price of my tickets! I have to buy for a family of five and being able to save what I did made me so happy. I have told all my friends and family about your site. I especially love the fact that I could return the tickets if something happened and I was unable to go to WDW, I'd be able to return the tickets. I was waiting until the last minute to buy the park ticket due to the fact that they were non-refundable. I felt comfortable buying from your site. Keep up the good deals.

Jul 20, 2014

I ordered WDW hoppers for my family of three and saved over $70 in comparison to the WDW website and received them in the mail in Australia in 2 weeks. I've just linked them up to MyDisneyExperience with no hassle whatsoever and booked in some FP+ selections already! Great value and service! Thanks :)

Jun 28, 2014

I love your company and I just thought I would let you know that I love your new website too. You are my "go to" for tickets and I recommend you to all who are planning a Florida trip. Please keep up the great work.

Jun 22, 2014

Thank you, thank you, thank you so much!! We live in Australia and purchased our family's tickets from you to Disney World Orlando, and received them within a couple of weeks, for our holiday in May 2014. Honestly, one of the best things about your website is reading all of the very helpful reviews including where to stand for the parades, when to book in your Fast Pass + rides, suggestions on an itinerary, food to take, strollers, when to arrive for the fireworks and so much more! There was just so much helpful information on your website that I don't think we could have seen as much as we did without having read it beforehand. I followed you on Twitter for several months beforehand and you had firsthand knowledge of the Anna & Elsa meet & greet times at Magic Kingdom when Fast Pass + was released, that it saved us lining up for five hours - so thank you so very much!! Also, we saved money by you offering the old ticket prices when Disney World increased their prices overnight, so again thank you. I have recommended your website to many, many people, and we hope to use you in the future ... Thank you so much again for making it so very easy :)

May 20, 2014

Your website was so helpful in planning our family's vacation. It made everything much easier to understand. Our tickets arrived on schedule. I got our Fastpasses per your recommendations and those of your many bloggers. I used the calendar to figure out which park to go to on which day to avoid the crowds. Fun, fun, fun having the plans behind me.

May 09, 2014

I just wanted to say a huge thank you for how easy it was to get tickets from you! I would highly recommend this site to anyone who is looking for discounted, genuine Disney tickets, Universal tickets and Sea World tickets. Fantastic. The tickets were in my hand by the date I specified in my order, even early!! I was more than happy with the service and would definitely buy from undercover tourist again! Thank you. Veronica K

Feb 14, 2014

Just mailing to see thankyou for your incredibly prompt service... also gave us what we wanted rather than the usual having to buy the full Disney package when we did not want the water parks. Not only cheaper, but the tickets turned up in 4 working days, excellent. Great website as well with some useful tips. Now saved as a favourite and would not think of going elsewhere. Thank you, Terry B

Feb 12, 2014

Since my first visit to Disneyworld 6 years ago, I've become a pro at planning the perfect vacation. Every few days I receive an email from a friend asking the best place to stay, how to find a discount code for car rentals or where to buy tickets. After all, there are roadside places in Kissimmee selling cheap tickets. That's a good idea, right? WRONG! One of the first things I tell friends is to check out your website ... Don't be afraid to order tickets ... neither can the service. Thank you for doing such a great job with your site! Trudy H

Jan 27, 2014

You are a pleasure to do business with. Dianne D

Jan 22, 2014

I can see why Undercover Tourist has such a good reputation for customer service and value. My husband and I just booked a package deal with our hotel, to include a visit to Busch Gardens. We are looking forward to the adventure! Thanks again for your help. We will keep your company in mind when future opportunities arise. Nancy C

Jan 20, 2014

Recently I accidentally purchased double the amount of tickets that I needed and I called the phone number provided and spoke to a real person! ... She was very professional, and courteous and did not make me feel inadequate at all. She listened carefully, then repeated my information and promised to care for the reimbursement first thing on Monday and early Monday morning I DID receive an email from [her] telling me that she had cancelled my tickets and told me how I would be notified by bookkeeping when my credit card was reinstated. I admire companies that cherish customer service and Undercover Tourist definitely met my customer service expectations. So thank you, Seriously, Dianne

Jan 20, 2014

I have used your services for the past several years. Purchased tickets but much more. The site has many usefull hints and info as well. I've never been dissatisfied, never been disappointed with the service. I've recommended "the Frog" to more people that I can count on my fingers and toes and none of them were disappointed either. Been through the gauntlet of "discount ticket" sites. By far this site has the best prices, the best service, the friendliest people. Thanks for everything!! Dennis - Rutland, Vt

Jan 16, 2014

What great service! I really appreciate it, and will certainly tell all my friends about Undercover Tourist.

Jan 15, 2014

Just wanted to let you know that our tickets arrived yesterday, I am amazed at how quick they have arrived... I have used Undercover Tourist for tickets before and I am always happy with the service received and highly recommend it. Thank you very much for a speedy and efficient service. Laura

Jan 10, 2014

I purchased Disney tickets from you in May of 2013. I had procrastinated in buying the tickets for so long, that I had to use the local pick up option. All went really smooth. My tickets were at the store, just as stated. I was even able to get a photocopy of the tickets to keep in my glove compartment. I hear if you lose your tickets, that really helps. I didn't lose my tickets, so I don't know. I am going back this May and will be purchasing tickets again soon. I received actual tickets and did not need to wait at a ticket booth at Disney. It was no trouble at all. If you are going to have a car, and are planning a last minute trip without enough time for home delivery (or, you are afraid you'll forget the tickets at home), I recommend the local pickup. I highly recommend purchasing tickets through Undercover Tourist. No hassles. Great customer service. -Jennifer A

Jan 06, 2014

Just back from a wonderful family vacation in Florida. For the second time bought our tickets through UnderCover Tourist and for the second time completely pleased with the experience. Thank you for your great customer service and your reliability. We will certainly be in touch for our next trip!

Jan 06, 2014

Love doing business with Undercover Tourist, everything is so easy.

Dec 23, 2013

Just to let you know that this is not the first time I use Undercovertourist, but it is the first time I use it to buy tickets as gifts. The experience with you today was perfect! My sister recommended your company for this matter I would say that I wont change it for anything! You are a very competent person who knows how to do your job!! THANK YOU AGAIN!!! Federico V

Dec 19, 2013

We bought 3, 5 day park hoppers for DISNEY WORLD. Configured them with the magic bands, worked great. Will purchase our tickets from UnderCover Tourist from now on, saved us money too. Paul T

Dec 19, 2013

I was skeptical about using your site to buy our tickets but [customer service representative] convinced me and held my hand while I took the plunge. She also guided me to the Buy Two Days at Universal and get the Third Day Free option. She also showed me how to use the undercover tourist website as a resource for our trip. I've already bookmarked it in my phone. Tom Z

Nov 26, 2013

My family just returned today from Florida. I bought our tickets for five days of Disney and one day at Universal. Great prices and everything went perfectly. We will forever buy our tickets through Undercover Tourist! Thank you very much!!! Kelly H

Nov 26, 2013

Hi, I read your reviews before I purchased tickets. I was still a little concerned about spending over 2000 dollars by ordering my tickets online but they came quickly and worked efficiently when we got there. We went to 6 parks while in Orlando 2 weeks ago and had a fabulous trip. We came from Canada. I would definetly recommend your site to everyone. Thank you Linda

Nov 26, 2013

Bought my tickets for the theme parks from Undercover Tourist way back in January - have just returned to the UK from Orlando and had no problems using the tickets, will definitely use UT for future tickets... Thank you. Carol H

Nov 26, 2013

Just a quick thank you! This is our second time using your services for tickets. The first time using the app and much of your advice. It saved us a lot of time and made the trip a better experience. The information you provide is very accurate. Kelly A

Nov 25, 2013

We had purchased tickets thru you to Disney World.. Unfortunately we had to cancel due to a health issue.. Just wanted to say how efficient and rapidly we received the tickets, When i had to cancel i called and was told how to return the unused and unopened tickets, and we received a credit in short order. by the way, when i mistakenly called Disney asking to return them, i was informed they had a non refundable policy.. I RECOMMENT UNDERCOVER TOURIST as the way to go -- Arthur and Iris L

Nov 18, 2013

Excellent prix. Le site permet de faire la sélection de tous les endroits intéressants à visiter et de les acheter en une seule commande. Facile et efficace. Nous sommes du Québec. J'ai commandé le dimanche soir et le vendredi suivant, j'avais reçu mes billets pour 5 personnes pour trois endroits différents: Disney, Universal et Kennedy Space center.

Nov 16, 2013

Ordered tickets on the evening of the 12th and they arrived today. Website advises 12 business days but these arrived far quicker. Delighted with the service. Another happy customer !!! Joan N

Nov 15, 2013

I ordered tickets to Universal Studios, and received them within a week! Tickets arrived in a secure packaging, easy to open, with small informative pieces of paper. I'm totally satisfied, will be recommending Undercover Tourist to friends and family. Thank you!

Nov 11, 2013

I just wanted to thank you for your help with my order for tickets to Disney. The FedEx arrived today exactly as promised ... I really appreciate your help. Susan

Nov 08, 2013

Just wanted to say, excellent service!! We are from Australia and was not sure if we should order the Disney ticket through Undercover tourist.com. We've ordered our tickets in October and as promise it arrive before we head of for our holiday. So happy to receive it in the mail today. You have one happy family from Aussie land :) We will highly recommend all our friends to book their tickets with you in the near future. Thank you. The Ellisons.

Nov 08, 2013

Dear Undercover Tourist, I just have to tell you how thrilled we were when we used your site for tickets. We have gone to Disney 27 times and never got a good deal like you offer. My husband was leary about trying an online service, but he was pleased. We received our tickets fast and had no problem in the parks. Thank you so much for a wonderful service. You can not get discounts on Disney tickets anywhere as good. Sincerely yours, Sharon H

Nov 02, 2013

Just wanted to say thank you for speedy delivery of our tickets to Disney World and Universal Studios. Now we do not have to wait in the lines to get our tickets we can just walk right in. I will be letting my friends and relatives know about your services. Phyllis A

Nov 01, 2013

Our tickets arrived by FedEx at 2pm today. Unbelievable service I certainly will recommend you to anyone I hear whose going to Orlando. It is so refreshing to find a company who really care for their customers. Thank you thank you thank you! Sincerely, Mary C

Oct 30, 2013

We have used this site several times and have been impressed with prices and customer service each time!

Oct 28, 2013

Just a quick note to let you know everything when wonderfully. This was our first time at Universal and Magic Kingdom and everything we wonderfully. Thank to the staff at undercover Tourist tickets were in hand and the prices were great! Thanks again! Nicole H

Oct 28, 2013

Thank you so much for your wonderful service in saving us money for Disney world tickets! The tickets came to our house really fast; probably within a week. I was very impressed! We got back home to New Hampshire two weeks ago today. Sad to leave. We had a really nice time and hope to go back another time. Thanks again! Sandy M

Oct 25, 2013

Good Morning, I just wanted to take a moment to Thank You for the quick service! I ordered our Disney tickets on 10/20 and received them on 10/23 - speedy!! The whole process from ordering on-line to pick-up at my post office was seamless. Thank you!! Looking forward to our trip next month. Barbara S

Oct 23, 2013

Thank you Undercover Tourist! You saved us $140 on our Disney tickets!! I waited until the last minute to purchase our tickets and you were able to ship them to us overnight! We really appreciate the great customer service and will be sure to send all our Disney-bound friends your way! Thank you for going the extra mile to make sure we have a great trip without breaking the bank! Brook & Tom M

Oct 20, 2013

We booked our tickets for Disney World and Universal World in Orlando on the website Undercover Tourist without any problems. To be honest we were a little bit afraid that we could got problems because we had to pick up the tickets in a UPS-store in Orlando, but everything were fine and we had no problems. We book everytime again on Undercover Tourist. Thank you we had a great time in Orlando. Regards from Germany/Stuttgart, Cemal T

Oct 17, 2013

I ordered my tix today from Under Cover Tourist. Awesome experience as always! ... I will never buy my park tickets any other way. I am a customer for life. Thanks again for a great transaction! Rachael B

Oct 15, 2013

Thanks for making the online ticketing order so easy and dependable. I was skeptical buying tickets online for the first time last year, but I received our tickets when promised with no problems. I am ordering tickets for a second time this year through Undercover Tourist. Thanks again.

Oct 11, 2013

Love this web-site. We go to Disney every year & I buy my tickets from them. They are great. The prices are wonderful & the service is outstanding. Check them out & you won't be sorry at all. Thanks so much.

Oct 10, 2013

Just wanted to say a big thank you for your prompt and professional service, which is by far the best that I have experienced! 35 minutes after placing an order, you had sent an email confirming Fedex despatch and the tickets were received 3 days later. Fantastic company to deal with - I will be recommending you guys to everyone I know. Kind regards, Samantha S

Oct 02, 2013

Just a quick note to confirm that the tickets I ordered arrived safely today - to say that you provide an excellent service is an understatement - tickets ordered on Sunday 29th September (you could not process the order until Monday 30th) arrived on Wednesday 2nd October to my home... - a superb result. Thank you also for arranging to send them via FedEx - I could track the delivery from you at all times. What a result!! - I would recommend you to anyone wishing to buy Park Tickets. Again, many thanks, Kind regards to all, John G

Oct 02, 2013

I am very impressed with your company. Thanks so much. Best regards, Dennis C

Sep 30, 2013

Thank you so much for your email and all of your help with my hubby's birthday gift. I had never heard of Undercover Tourist prior to making this booking and we come to Orlando every year, I can only say that we will buy all of our park tickets from you from now on and your customer service and help has been second to none with extremely prompt replies to an email I sent on a weekend day. I also intend to do a review on trip advisor stating the above. Thank you once again for all of your help, Alan is really excited for his driving experience. Take care, Alexis & Alan

Sep 27, 2013

Thank you for the email, and the wonderful customer service. I hope you have an amazing day. Best, Shauna

Sep 26, 2013

Just to say how pleased I am with the service I received from Undercovertourist, We are not going to Disney until APRIL 2014 ... I ordered on 21/09/2013 and they arrived 26/09/2013 what a great fast service will be ordering again soon from you and will certainly use Undercovertourist for any future trips to Orlando thanks again. Dawn L

Sep 24, 2013

I just wanted to say how very pleased we are with Undercover Tourist. We placed our order on Friday for 5 Five Day Parkhopper tickets and we received them on Monday!! I can't get Amazon Prime to ship that fast. Thank you again as that was the last thing we needed for our Disney trip. Sincerely, Paul B

Sep 20, 2013

Thank you Undercover Tourist for always doing such a stellar job!! We have been ordering from you for years and I've always been more than impressed with you efficient, speedy service!! Many people tell me they are leery of ordering tickets on-line and they can't be any cheaper than the theme-parks...I love proving them wrong when I tell them about Undercover Tourist!! Thank you for saving me money that I can spend while on vacation!! :-) Kim D

Sep 12, 2013

Hi, Just some feedback for you below for your excellent service... I ordered seven 5 day Disney passes from you... I made a number of phonecalls to your helpline before ordering and your staff were always really helpful and polite. You said that the tickets could take up to 12 days to arrive and they came in about 4 days! You offer a really great service ... and I would definitely recommend you. Nikolai S

Sep 08, 2013

Received our tickets today. A great big thank you. Graham G

Sep 08, 2013

Hi Frogs! Just a note to let you know that your service is great! I've used you a couple of times now, and appreciate the money you've saved me as well as how quickly I get tickets. Best, Judi V.

Sep 05, 2013

We have ordered tickets from UCT 3 times now. The process is easy, we've never had an issue with the tickets and they always arrive earlier than specified. We have told many friends/family members about you! This is a great way to get park tickets in a stress-free manner. Thanks so much!

Aug 30, 2013

Thank you for working hard to make our first Orlando vacation wonderful for my family. We are celebrating her 2nd birthday,Thank you for your time and consideration.

Aug 30, 2013

WOW!!! From my home in Northern California I ordered a ticket on Wednesday (8/28) around 10AM and took the free shipping. Noon on Friday (8/30) I had the ticket in hand.

Aug 30, 2013

As a first time user of the site that was told to me by family member. I liked the service and rapidness in receiving the tickets I ordered. Keep up the good work! Elliot (NJ)

Aug 28, 2013

Fast.......Easy to use....... Thanks, Undercover Tourist.

Aug 26, 2013

My wife and i were in Orlando in February and got our tickets for all the theme parks through you guys. While we were there we talked to so many people that had paid so much more for the tickets then we had. We had so much fun we are going to go back this year :) and will be definitely getting our tickets through you and we tell everybody to do the same. Thanks ever so much you helped make it a vacation of a lifetime. Ronan C. & Natalie K.

Aug 20, 2013

We love Undercover Tourist and will be recommending it to all our friends! Tracey

Aug 16, 2013

I purchased tickets from undercover tourist for the first time for our first trip to Walt Disney World. I was a little nervous because we'd be spending more than $2400... We got the tickets as promised. I recommend not waiting to purchase.

Aug 14, 2013

Just wanted to complement your company for coming up with a inventive website. It's good to know that companies such has yours show this much compassion to provide such a service for those families who do there homework in planning for vacations. Tools such as your website provides, makes it that much easier to ensure a more happy and relaxing vacation. :) Thank you, Mark Schinzing

Aug 09, 2013

I just finished ordering disney world tickets for our January vacation. This will be my and my daughters first visit and I couldnt be more thrilled with the planning experience so far, including using your super simple website. VERY happy I discovered you and hoping I can wait till January without going crazy! Never thought of myself as a "Disney" person but the enthusiasm and joy I've heard from folks using your site and others I've found through yours is VERY contagious! Thanks for making the whole process that much easier :) -Liz

Jul 31, 2013

Thank you! You have been an awesome company to work with. I have recommended you to everyone who knows about my travels to Orlando. Thank you again. Robyn R

Jul 30, 2013

We used Undercover Tourist for park tickets and the crowd calendar and Iphone app for our Disney/Universal Orlando trip last year. I should have left a review then but I am back here to plan this year's trip and I wanted to take a minute to say thanks! The crowd planner was spot-on! We went during a busy time of the year but were able to avoid most of the crowds thanks to the crowd calendar. Thanks again! Jennifer G

Jul 29, 2013

I'd like to thank you for being so prompt in sending my tickets (Disneyworld and Universal). I ordered them last Wednesday and received yesterday (Monday). Considering they were coming all the way to Australia I am very impressed! Thank you. I won't hesitate to buy from you in the future and will gladly recommend your company to anyone who requires tickets. Regards, Tania S

Jul 27, 2013

A fb friend recommended this service and the straight-forward style of the website caught my attention - especially the return policy as things do happen even on vacation. I ordered tickets for delivery in Canada as well as picked-up tickets in Orlando - not a single issue (tickets to Canada were actually delivered early). At the end, I did have to return a set of unused Seaworld tickets and the process was exactly as it was outlined on the website with the refund appearing on my credit card within days of return - again not a single issue. If you are looking for an honest, straight-forward service with respect to Orlando tickets that gives you not only significant savings but also a very fair policy in returning tickets, UT is really the only choice. Highly recommended. RJ (Canada)

Jul 26, 2013

UCT has been great. Last time I bought tickets from a competitor through work. UCT beat everybody out there with your prices and I enjoy using UCT. I really like how UCT displays the price of the tickets, taxes, fees and shipping and are included in the price displayed. I have also called UCT twice. Each time the UCT folks have been VERY nice and helpful. Thank you for being a professional organization that helps vacationers! Dean C

Jul 25, 2013

We planned to spend 10 days in Orlando touring Disney, Universal, NASA and what not.... The theme park ticket for two of us came out to four figures. Substantial savings offered by Undercover tourist was very attractive. My spouse feared, the online tickets might not be honored by Theme parks. Fear NOT friends. Undercovertourist.com is genuine and honest. The whole buying process is pretty smooth and we got our tickets by USPS within fewer days than promised. Now we feel as though Undercovertourist gave us complimentary tickets because none else could give better price and service ... Hats off to the Customer service. We wish, Undercovertourist expand operations to more cities.

Jul 23, 2013

Just wanted to thank you for understanding and assisting me this morning. On your advice I followed the steps and now have the tickets. Customer service agents like you are a big reason why I do my business with Undercover. Thanks again. Paul

Jul 23, 2013

I do appreciate your accommodating my last minute needs to get my tickets shipped out in time for me to receive them before I depart my home for Orlando. Superb customer service!! :) Yvonne J. T

Jul 23, 2013

I am ordering for the second time WDW tickets from undercover tourist. I have been amazed at the level of service I've received. The first time was for a family vacation in which we were buying 8 passes. We wanted to wait to buy the tickets until a date that would have made shipping impossible. We were also having issues with picking them up in Orlando due to holiday hours so I sent an email on a weekend asking what we might do. I was not expecting the immediate response I received!! I was so impressed with the way my options were presented to me and l felt much relieved. We were able to pick up the tickets and everything was a breeze! Thank you so much for the excellent service!!

Jul 17, 2013

Thank you for your assistance yesterday. Your courtesy during this difficult time was so appreciated. Your company made this easier than both the airline and Disney. I will be sure to tell everyone what a first class company you are...and when we are ready to travel back to Disney again-we will be sure to purchase ourtickets through you. Very truly yours. Karin R

Jul 11, 2013

I purchased my Disney tickets thru Undercover Tourist - GREAT JOB. Timely delivery and saved a bunch of money. THANKS we will use you next time we visit Disney! Thanks, Kevin

Jul 06, 2013

Thank you undercover tourist. I live in Scotland and had seen the reviews from other customers. I order my universal tickets on Tuesday 02nd July 2013 and they arrived Saturday 06th July 2013. I am so pleased with the service and great price. I will now be ordering the other tickets I require. Thanks.

Jul 03, 2013

Thanks for your service. We purchased tickets for 7. All a little different due to preference. They arrived as billed in a very secure manner. Just to let your other customers know, we had 5 different people shopping for price and you won. Also a little advice for your customers is to check whether the tickets being sold by someone else is a voucher or a real ticket. If a voucher, they will have to make a stop on the way to the parks to trade them for a ticket. We have visited several sites for information, but I found yours to be very helpful in ways that the others did not cover. Thanks again. Louisiana headed East for fun with the grandkids. Buddy H.

Jul 02, 2013

Thank you so MUCH!!! I will definitely use Undercover Tourist again and again for many years to come!! You all are wonderful. It's so refreshing to deal with a company that won't hassle you about returns and refunds. Again, I'm so appreciative of your assistance, Regards, Jo Ann B

Jun 29, 2013

Thank you very much for your quick respond. Its was a pleasure using your site, it was easy to use and the prices?.... Again thank you very much. Regards, Ana S.

Jun 26, 2013

Each year for the last 30 years I bring children whom I believe would not be able to come to Disney World due to limited family finances. This year I have 17 people In my party. For the first time I purchased my tickets from Undercover Tourist. I find this experience to be completely safe and easy. I saved over $300.00 on tickets this time. I will use Undercover Tourist in the future.

Jun 22, 2013

I would like to take the time to commend your company on how officiant they were at sending our disneyworld tickets. We are coming to Florida with three families. I purchase 10 tickets from Australia and was very impressed how quick they arrived and how I was kept informed the whole time via the tracking. I have now just bought tickets to Universal Studios and know I will be very happy with that transaction.

Jun 20, 2013

I want to send over a big THANK YOU for fast service and excellent prices. Being a travel agent, I was a little concerned about using a discounted ticket company but I am so glad that I did. My family was able to get legitimate Disney park tickets for a very good discounted price. Thank you very much...

Jun 17, 2013

Ordered the park tickets and was so impressed with the service that I came back for some show tickets as well! Next stop Orlando, wuhoo! Thank you!

Jun 10, 2013

Thank you so much! You just saved me $81 on our Disney World park hoppers. I'm a travel agent and my commission wouldn't even come close to covering the difference if I purchased through DW. With the recent price increase it's nice to see that you still had tickets for the old prices "while supplies last" available to purchase. This is our second time going through UT and I always tell my friends. I'd rather give up the commission from DW if it means they can save a few bucks by going through you guys. Thank you so much for such an awesome service. Can't wait for my tickets. The trip isn't official until they arrive in the mail :) Take care, Jennifer R

Jun 08, 2013

As always, easy to use website and great prices. Thank you Undercover Tourist. Love the newsletter too. Keeps me up to date on all things Disney.... Mary C

Jun 08, 2013

It's always a pleasure to buy our Disney tickets, worry free! Thanks so much! Jennifer and John E.

Jun 06, 2013

Thanks for the great products at great prices. We always buy from you. We are Disney addicts and will continue in the future. We are a family of 6 and need to squeeze all the dimes we can. Thanks for making the "buying the tickets" part SO EASY!! The Thompsons

Jun 05, 2013

We got our tickets yesterday - thank you! Fantastic service, so happy (this is our first trip to Florida)

Jun 05, 2013

Thank you, @ThemeParkFrog, for saving me hundreds of $$ on park tickets and for the great customer service! :) @VisitOrlando, here we come!

Jun 02, 2013

This was the easiest and most informative online purchasing experience I have ever had! The Undercover Tourist system is seamless. Thank you for taking the stress off my planning for our trip to Disney World Orlando and for saving us money!! We will continue to recommend Undercover Tourist to friends and family. We will be back! Julie S

Jun 01, 2013

I have been ordering tickets from you for years. Everything has always been perfect! I recommend you to all of my friends and any one who asks about Disney tickets! Just made my "prices going up tomorrow" order for our 2014 trips! See you next time!

Jun 01, 2013

Thank you so much for all your videos - they are the next best thing to a trip to Disney World!

Jun 01, 2013

Thanks for the Service undercover tourist provides it really is a fantastic website

Jun 01, 2013

Just got the tickets only waited a week. Great service & great price, we'll be back. Adrienne

Jun 01, 2013

We purchased our tickets back in September, 2012, and went on our trip in January of this year. Sorry I waited so late to comment but time got away from me and I decided to do it anyway. I was a little nervous as this was the first time I bought tickets off of the Disney site. I have to say that I was also very impressed that we had absolutely no trouble with the tickets. They looked just like the ones from Disney and worked just the same. So for those out there with doubts, forget them! I saved some money for souvenirs by buying them here on your site. Thank you!

May 28, 2013

Thanks @ThemeParkFrog for another easy ticket purchase and super nice customer service! My only source for #disney tickets.

May 28, 2013

Hi, I 'm a travel agent using your site for the first time. I found it so simple and quick to use, very happy with that. I'm hopeful that I will receive my tickets in a timely manner. I will send an update once my tickets arrive. Debbie D

May 25, 2013

Thank you for helping me book the exact date and time I wanted for the Richard Petty Rookie Experience. It saved a ton of $$ too! The help I received was very courteous on the phone. Dee

May 25, 2013

Estaba indeciso si compraba los tickets por internet. Lo hice, fue facil y el servicio super rapido. Recibi los tickets en menos 48 horas. Gracias por el excelente servicio... Carlos

May 24, 2013

Thanks so much for making the process easy and understandable. You guys/girls helped make this trip for our 2 kids possible. Thanks Again, Dave L

May 22, 2013

I would recommend this site to all my friends, it is very easy to use and you get your tickets really quick. There are no hidden gimmicks you just pick out what you want and order it. I thinks it is the fastest and easiest way to order tickets. Thank you, Stacy

May 22, 2013

Got our tickets for Universal Studios Orlando in no time flat! Thanks so much. If only every thing in life were this simple and cost effective as Undercover Tourist.

May 21, 2013

Yet again, time number three, I have used your site to purchase my tickets. Twice for Disney and once for Universal. Amazing service as always. I'll admit The first time I was nervous because I always went through aaa or the park itself. I will never use another site again for Orlando trips. Thank you for saving us so much money. Sincerely, The Richardson family

May 21, 2013

I have to say, when I ordered my Disney and sea world tickets I was nervous because of the amount of money I was spending for 4 ea. I have searched and searched and still undercovertourist.com ranked the cheapest. It's my family an I first time to disney. With the ease of purchasing it made everything great. Bought the tickets well much in advance just in case. The speedy delivery was great and I was told it would take up to two weeks and got them in less than a week. My trip is in two weeks and we all are very excited!!!!! I recommend you guys all the time. You def have another loyal customer. Many thanks to undercovertourist.com

May 20, 2013

You are SO terrific...I've always been a happy UCT customer (for when I buy tix other than annual passes)...my "happy-with-you" level just shot up sky-high...I belong to a number of Disney fan clubs and chat boards...I'll make sure I'll tell everyone who will listen to me how wonderful you are... Thank you so much, dani

May 17, 2013

I ordered tickets through you again for our upcoming visit, this is at least our fourth time doing so. One year my mother-in-law forgot her ticket at home and we got in contact with you and you made everything right. That made a believer out of me! We will continue to use your service and recommend it to others.

May 16, 2013

Thank you you have made my day so I hope you have a great day too. I guess this is why you have such a good reputation. The Lloyd family

May 14, 2013

We just got back from our Fl vacation and bought our tickets for Disney & SeaWorld from your site. Very fast delivery and it was great having our tickets ahead of time so there was no standing in the long ticket lines. I also loved all the money we saved by ordering our tickets thru you. Plus, the app was great with accurate wait times. Thanks, Jennifer T

May 13, 2013

You were so helpful and speedy when I ordered my tickets!! Now just gotta wait for the date to get here.Thank you Thank you!

May 13, 2013

I just wanted to say how happy I was with the service UT provides. I needed to return tickets that turned out being the wrong fit for our family trip. The customer service representative was very helpful and the entire process was quick and easy. I also ordered a new set of tickets immediately and will use UT again. Thank you. S. C.

May 11, 2013

Ordered tickets from the UK on 6th May and received 11th May. Great service and easy to navigate website with great choice of ticket combinations - Thanks Paul.

May 10, 2013

Hi Guys, It's the second time I've bought my tickets from you and you've exceeded my expectations again. The online ordering is so straight forward and then 3 days later the tickets are in my hand and our holiday feels so much closer. Thank you so much. The Wood Family

May 09, 2013

hello recieved my tickets this morning only ordered last thursday so really impressed and can relax now i have them thank you so much great service!! kate w

May 09, 2013

AWESOME !! Thrilled you received this tickets today. What a fast transaction. SUPER APPRECIATE your help. I'll be sure to recommend your service to fellow MOMS :)

May 09, 2013

Really appreciate your super fast customer service. If only all customer service was this quick! Regards, Jeremy G

May 08, 2013

Thank you for sending the tickets we orders so quickly! We had a great time at the Disney parks and it made it even nicer knowing we didn't pay full price for the tickets. We went to the parks recommended by your crowd calendar and followed your "skip the lines" plan and found that we didn't have any lines. On Tuesday, April 30th we went to the Magic Kingdom at "rope drop" and we were able to ride all the major rides by 11:00 am. We have been to Disney before and seen such short lines. The other parks were similar to the MK. Thanks for the tickets and the recommendations! Dan A

May 06, 2013

This is the fourth year in the row that our family has purchased Orlando, Florida attraction tickets through undercovertourist.com. We always save more money versus buying the attraction tickets directly from the original websites. Undercovertourist.com tickets are so much more convenient because the tax is already included and the shipping is free which allows no room for any hidden fees at checkout. The extra money goes a long way for our family of 4, seeing how everything is so expensive when paying for a vacation nowadays. Thanks a lot undercovertourist.com!

May 06, 2013

Thank you so much! We will probably be ordering some more tickets for shows. We bought 5 days of theme parks off your site for 9 people - really appreciate the excellent service. cheers, Tarah

Apr 30, 2013

Hi, This is my first time using undercover tourist and I must say I am very impressed. I ordered only some of my tickets to check out your service. Tickets where ordered on a monday and the next monday they arrived to my address in Norway. Very fast delivery. I will be ordering the rest of my tickets now. Thanks. Best regards, Roar E

Apr 29, 2013

Thank you for your promptness in sending me a second notice for my tickets. When we go on vacation next year, you will definitely be hearing from me. Not just because of this but because of your price for tickets and your courteous manner. Thank you again. Debbie

Apr 29, 2013

Thank you very much. You have a great service! I will highly recommend it to others and will continue to use it for future travel plans. Regards, Frank

Apr 28, 2013

Thank you for your prompt attention to my returns. I will be sure to pass your excellent service on to friends and family in regards to purchasing tickets from your site. Glenda

Apr 25, 2013

Thank you so much for your fast response! I recommend on trip advisor all the time for people to check out your website. We have purchased a few different tickets from you over the past years and have always been pleased. Keep up the good work! Sincerely, Tiffany C

Apr 22, 2013

I was so impressed with how quickly we received our Disney tickets from under cover tourist. I was even more impressed with their excellent customer service when I had to contact them. I have already recommended them to family. I will definitely be using them for future travels!

Apr 15, 2013

So far so good, never been on an easier website to navigate. Rang before ordering to check if non expiration was still available and the lady who answered my call was so helpful. A massive thank you to undercover tourist and ill keep you updated once the tickets arrive.

Apr 13, 2013

This is the third year in the row that our family has purchased Orlando, Florida attraction tickets through undercovertourist.com. We always save more money versus buying the attraction tickets directly from the original websites. Undercovertourist.com tickets are so much more convenient because the tax is already included and the shipping is free which allows no room for any hidden fees at checkout. The extra money goes a long way for our family of 7, seeing how everything is so expensive when paying for a vacation nowadays. Thanks a lot undercovertourist.com! The Oakleys

Apr 10, 2013

I was shocked to have ordered my tickets on Sunday and got them on Tuesday. Wow-great service. Thank you so much. Pat

Apr 05, 2013

Thank you, got our tickets today!!! Yea!!! You do a great job! Dorothy R

Apr 03, 2013

I needed additional days added to my tickets, and after talking to Kelly I was able to do that with NO problems at all. I truly appreciate the kindness and quick response. I love love love this site. Thank you so much for the help, Heather J

Apr 03, 2013

This is my fourth time buying tickets from you guys. One less thing to worry about because it is so easy and reliable. Website is easy to navigate and my tickets always arrive without issue! Now if I could get my kids to not fight over who gets what character on their ticket…. Thanks! Nicole

Mar 28, 2013

I have used you all for about 7 years now for all of my disney world trips! The ticket prices are amazing, reliable and always arrive extra early. Nothing but SATISFIED!!!!!!

Mar 25, 2013

Of course you always have the best price and this current sale is even better. Have always our tickets in a timely manner and the order has always been right. Have I overused the word 'always'?

Mar 25, 2013

This is the 4th time I have used Undercover Tourist to purchase tickets. On every occasion my order has been sent without the slightest issue on any level, in a very timely manner, all the way to Australia. As somewhat of a "local authority" on Disney World and Universal in Florida, I always point people to Undercover Tourist for their ticket needs. Thank you again for your expert service. Regards, Lyn B

Mar 23, 2013

Thank you for your services. We ordered our tickets and requested sent via courier to Canada (AB) and received them in less than 24 hours. Fabulous. Will recommend to others.

Mar 19, 2013

Our happiness was drastically improved because of your apps! thank you for creating them!!

Mar 14, 2013

I have to say it was a refreshing experience using your web site... Going to your site was a breeze. I read, clicked and filled out the appropriate info, and magically it all worked beautifully. Applause! Can't wait to get the most reasonably priced tickets that I've found online in the mail. Sincerely, Aimee H

Mar 13, 2013

Thank you so much! I really appreciate all your help. The tickets have arrived and are safely tucked away in a firesafe box until July! Amy

Mar 09, 2013

You are awesome! Thanks for the great customer service! I always buy my tickets from your co; great prices and outstanding customer service! Thanks again!

Mar 09, 2013

Had a good experience ordering my Disney Tickets, Thank you. Muriel S.

Mar 07, 2013

Thank you so much for promptly giving me the information. Sharon

Mar 07, 2013

I just wanted to say thank you for your great service with the tickets I purchased a couple weeks ago. They were delivered so quickly and way before the estimated delivery date. I have to admit I was a little worried since I have never ordered from you before, but I was wrong and will continue to use your service every year! Thanks so much! Kristina B.

Mar 06, 2013

We are planning a trip to WDW in June with our grandchildren. This was the first time I used your site. I made several errors in my order and had to cancel twice in the same day before I actually got it right. Your staff was so patient and helpful. Your site is helping to take all the stress out of our trip planning. I will continue to use your service and recommend it to others. Thank you for everything. Sue W.

Mar 01, 2013

Thank you very much for your service. Tickets came fast, on time and brand new. Thank you so much. Im very excited. I have recommended to alot of people. I received exactly what i ordered.

Feb 28, 2013

I have used your service for years. You, like Disney, always exceed expectations. Delivery is always better than you promise, never a problem with the tickets, and your price is the best I've found. Hope to continue to buy from you for years to come!

Feb 27, 2013

This is the second time that we have used you service. Last year we booked Universal Studios through you and were amazed at your prices... Thank you for making Disney and Universal affordable for our family. If not for your prices, we wouldn't have been able to let the children experience this. Sincerely, Edward and Amanda

Feb 21, 2013

For the second year in a row we have bought our WDW tickets from you and again we had a wonderful experience. Last year we picked up in Orlando but this year we had plenty of time and are using the mail delivery. I am sure that based on past performance we will have excellent service and as a bonus, we saved money! Thanks Leap!

Feb 21, 2013

We are repeat customers to Undercovertourist!! The first time it was so close to our trip we elected the store pickup and had absolutely no problems! This time we are having the tickets shipped to us. We love dealing with Undercovertourist. The service is outstanding... My kids also love the website and the ride videos. We will definitely continue to visit and use Undercovertourist for years to come.

Feb 20, 2013

YOU DO A GREAT JOB. FROM THE TIME WE ORDERED THE TICKETS TO WHEN WE USED THEM. FAST DELIVERY SERVICE..EXCELLENT STAFF..EVERYTHING WAS JUST AS YOU SAID. WE HIGHLY RECOMMEND YOU TO ALL OUR FRIENDS AND RELATIVES. WE WILL BE USING YOU AGAIN IN THE FUTURE.

Feb 18, 2013

Just wanted to say a massive thank you for getting our tickets sent to us so promptly. This is the first time we have used undercover tourist and we will definately be using you again. We have reccomended you to family who are visiting florida in Aug so expect their order soon! Many thanks once again.

Feb 17, 2013

Thank you for making this a simple and an effective means of purchasing on line with confidence. Foster and Johnson Family

Feb 16, 2013

This is the fourth time we've used your service- the time savings, money savings cannot be underestimated. I am a notoriously terrible waiter in line and to not have to spend that extra 10-15 minutes in a ticket line is well with it. The money savings allow a family of four to spend that extra on souvenirs or food. Thank you for your apps too- they've allowed us to avoid over-crowded attractions and go at better times. We've used you for not only Disney but also Universal, oh the convenience! Thanks again for your service!

Feb 14, 2013

Thank you for alleviating my concerns. I appreciate your quick and attentive response. All companies should be like yours. Thank you again....Esther

Feb 12, 2013

I just wanted to take a moment and thank you for making my purchase of WDW tickets so easy and cheap. You even called us to make sure it was ok to have our tickets mailed to a different address than our billing address which I thought was really nice since most companies now don't really care as long as they get paid! We received our tickets after only 4 business days which was much quicker than I expected. I We will definitely buy our tickets from undercover tourist in the future.....thank you for great service!!!!

Feb 05, 2013

Ordered our tickets only 5 days ago....and they arrived today!! Brilliant service and very quick delivery, at a very good price! We look forward to using them now...only 7 weeks to go. Thank you Lana xxx.

Feb 02, 2013

This is the third time we have used you for WDW tickets and we will be back! I recommend your site to everyone going to the major Florida attractions. It is easy, no hassle, and less expensive. How could you lose? Thank you for your great service!

Feb 01, 2013

Thank you for your excellent and efficient customer service. Your staff is wonderful. Our tickets arrived in 4 days with regular delivery to Canada! We are so excited for our trip! Undercover Tourist saved us an hour of lineups to purchase tickets at the entrance of Disney! We have the rest of our family ordering from here as well now :)

Feb 01, 2013

I was running out of the office, and remembered that "order Disney Tickets" was on my list for today! With my car running (it was -25 degrees this morning,) - I was able to order, pay for, and confirm my purchase under 2 minutes! We're soon off to Walt Disney World, and my car hasn't even warmed up! I have been ordering through Undercover Tourist for quite a few years and they are absolutely 100% 'on' every time! Thank you for your exceptionally great service in a day when it's rare to have good service! - Vicki

Jan 31, 2013

I think you take names out, right? This one was to XXXXXX. I can't believe the service you have given me! Really, I am speechless! I have been crazy and problematic, yet you have been completely accommodating and patient every step of the way. Your example of superior customer service has taught me a lot. I can't believe my good fortune! My gratitude is immeasurable! Thank you and I hope you are treated as well someday! Best regards, Denise

Jan 29, 2013

Hello Leap! Thank you once again for helping to make our Disney/Universal vacation a little smoother. It is so exciting when the envelope arrives in the mail and enclosed are REAL tickets. The kids love to see what character will be on their ticket and happily swap to get what they hoped for. Even if the ticket gets lost once we are in the park, the employees are happy to replace it because we bought from reputable people. You are doing a great job making peoples memories brighter.

Jan 29, 2013

Thank you for the great service. We ordered tickets for Disney and Seaworld. They were delivered promptly. We also rented our car through you. The price was less than anywhere else we checked. The car was ready and the transaction was easier and faster than we have experienced before. I will definitely use your service in the future and will refer you to friends. Thank you, Lynn

Jan 25, 2013

We just ordered our Disney park tickets this morning. We bought 2 using one bank card and another ticket using a different card, so we had two separate orders. We also had to do express shipping due to time. We were so grateful when you called and said you combined the orders and only charged us for one order. We will tell everyone about your wonderful service!!! So glad we found Undercover Tourist!!

Jan 25, 2013

I just wanted to thank you for the fantastic service your provide. I have used your company multiple times over the years to purchase our family Disney tickets. This year we are adding Universal into the mix and have not been disappointed with the customer service you provide. This is the ONLY place we would but multiple day tickets. I do not hesitate to recommend Undercover Tourist to anyone needing tickets. Thank you!

Jan 24, 2013

Will definitely use Undercover Tourist for any of our trips to Florida and share the company with my friends and colleagues. Traci

Jan 23, 2013

Thanks Undercover Tourist for a great trip! I heard about your site through a coworker that spoke very highly of you. You have the lowest prices to be found. I purchased tickets and picked them up at the UPS store with no problems!!! We also used your app, which worked out awesome! We will definitely be using your services again and will be recommending you to all my friends and family!! Thanks Again! Jennifer

Jan 22, 2013

I recently ordered tickets from your website and couldn't have been happier! We ordered to Canada and was worried we might not get the tickets before we left. So we ordered express priority to Canada, the quote was 3 business days. The tickets showed up in 1. It was fantastic. The tickets are perfect and I couldn't be happier with the customer service and prices. I will recommend and use your services in the future! Sincerely, Amanda

Jan 18, 2013

I just want to thank you for your great service and options... I have used you multiple times and have always gotten quick results and no problems! I also use your free app for touring and to see what is happening when I am not there-kind of makes me feel like I am there. Thank you and keep up the great job! Sincerely, Colleen

Jan 17, 2013

Thank you for outstanding service. Not only did I receive great attention when booking a Richard Petty Experience as a Christmas gift for my husband in December, I also just received credit (posted to my credit card) for the gift certificate I won during the sweepstakes last May. The process couldn't have been easier! Now I'm keeping my eye on the mail for our Disney tickets to arrive. Will definitely continue to recommend Undercover Tourist to friends and family. Thank you for making our vacation preparations (past, present and future) easier! Beth

Jan 15, 2013

I have purchased many times and also had my family purchase tickets. Great prices and fantastic service. J

Jan 13, 2013

Thank you for the excellent service, this was my first, but not my last, time using undercover tourist for passes to Walt Disney World, Received the tickets so fast I couldn't believe it. I will certainly be recommending you to my friends and family. Once again thanks. Claire

Jan 13, 2013

I was hesitating to request the tickets since my family vacation was two weeks ahead, but Im glad I did since tickets arrived in only 5 days. Great service and great prices! Thanks!

Jan 12, 2013

Just a note of thanks. I always order tickets from you and never disappointed. I need to purchase them slowly, due to their price, and your free shipping/handling is a real money saver.

Jan 08, 2013

Hi! I just had to write in and tell you that I am a new customer and I am now a customer for life. I haven't used my tickets yet, so we'll see how that works out but I have travelled to WDW every year since I was 2 years old. I can't believe I have never used this service! I had a question before ordering and even on a Friday afternoon I received a quick response. Then, after placing the order on a Friday afternoon, I received a phone call Monday around noon asking if I found everything I needed. To my surprise, the tickets were in the mailbox that day! Amazing. I am in the customer service industry and a travel planner myself so I can tell you this is VERY unusual to find this level of service from a web-based company. ChEARS!!!

Jan 08, 2013

Wow! You are fast! Thanks so much for the speedy response!

Jan 06, 2013

Well once again we used Undercover Tourist for our Tickets. Your prices & service are second to none. We received our tickets within a few days , much quicker than anticipated. We purchased from you before & never had any problems or issues with our tickets. I highly recommend Undercover Tourist. Dennis & Barbara

Jan 03, 2013

The customer service is excellent. Our tickets came promptly, and when we lost one during vacation customer service stayed on phone with us until a new ticket was issued at guest services in the magic kingdom.

Jan 02, 2013

I just want to thank Undercover Tourist for the top-notch service we received from your organization. We purchased many tickets to Disney and Universal theme parks from you recently. Since we were in a time crunch, we needed the tickets shipped to our home very quickly. The representative executed the order right away and made sure that we got the tickets on time. I was impressed by the personal service provided by her. I did check many other sources, including many other websites, before purchasing these tickets but the price offered by your company was very competitive and close the lowest. The purchase process through your website was painless. I highly recommend your company. Please keep up the good work. You are providing a very useful service to the tourists like us. You saved me from wasting time by standing in the long lines at the gate and pay higher price. Thanks again. Gulshan

Dec 31, 2012

Dear Sirs; I have been dealing with you folks for at least 12 plus years. Whenever we need Disney, Universal, Kennedy Space or SeaWorld tickets, I ALWAYS buy from you. You have the best prices, free mailing and authentic tickets. I recommend your business to all my friends and have heard only the same comments I have expressed. Thank you! Richard

Dec 27, 2012

Just wanted to tell you how impressed I was that I received a phone call as the shipping address was different from my billing address. Your agent was so polite when she asked if I had indeed placed the order. Your security checking is A++!!! Thanks again Teddy

Dec 23, 2012

Just wanted to tell you how much I love Under Cover Tourist. I have told all of my family and friends to use your sight. They too, use you every trip to Disney, Universal or Sea World. I have used you for a long time. Thank you for your courteous staff also.

Dec 20, 2012

Hi I just wanted to say what excellent service you provided with my recent order. The tickets for Disney and Universal arrived today less than a week after ordering them. I was able to track their progress from Florida which was a bit of fun. I was expecting them after christmas originally so it is great to have them well before. Thank you so much. Kevin

Dec 18, 2012

Thank You for the excellent customer service that you provide... I will be recommending you to friends and coworkers. Thanks again. Janet G.

Dec 17, 2012

This is the second time we used Undercover Tourist with excellent results. We will use your service every time going forward and I recommend you to everyone going to Florida!

Dec 16, 2012

Thank you for your assistance with my recent ticket purchase… Well, my tickets had arrived and were here completely! I will certainly recommend you to anyone headed to Disney (like my sister and her family of six in March)! Many thanks for your help and your patience .P.S.- we had a great trip with no ticket issues! Sincerely, Sandra

Dec 15, 2012

Thankyou so much for excellent service was taken by surprise at how quick we received tickets, ordered 12th received 15th thats what I call service will not hesitate to order from you again and recommend to all our family and friends Thanks Again Siobhan

Dec 12, 2012

You are the best. I had bought six tickets from you several months ago, before the Disney price increase, but now our son’s girlfriend is joining us. I was right at the 10 business day mark when I ordered on December 7th since we are leaving on December 22nd, but the ticket actually arrived on December 10th. Since December 7th was a Friday, Monday December 10th was effectively the next business day. Over the years we have bought over 20 tickets from you, and I cannot say enough about how great your service has been. Whenever we make Disney World reservations for in-laws and other friends using our DVC membership points we always recommend they get their tickets from you. Thanks again for your great service. Ken

Dec 10, 2012

THANK YOU ALL again for such a wonderful company and wonderful customer service. You have a customer for life!!! Deborah

Dec 10, 2012

I just want to send a quick note to thank all of you at undercovertourist.com for the ABSOLUTELY WONDERFUL customer service (and help!) I have ever received from a company. We purchased several Disney World tickets from you several months ago for our Thanksgiving week trip to the most magical place on earth!

Dec 08, 2012

Just wanted to give you a quick review. If this were eBay I'd say. 5 Stars. Will do business with again. Quick shipping and accurate description. But it's not so here ya go. We just loved the quick turn around on the tickets. We have a friend who is a cast member and her price wasn't too much less than just getting them from you maybe $100 or so but it was too much hassle getting them through her. When we were down there the UT app worked great. Green, red, and yellow days were very accurate. We also used magicstrollers.com that you recommended and the stroller was there when we got there. We got done a day early with the stroller and they even gave us a credit for the day. Thanks again for the help with everything! Will definitely recommend you all to anyone I know heading to Orlando. Thanks again, Marshall

Dec 05, 2012

Hi, I'm writing this feedback to tell you that you rock. I'm from Egypt and I was extremely scared from booking the parks tickets for a party of 8 online. I booked tickets for Disney 3+ 1 free and universal and sea world I picket them from UPS store in Orlando ‚ The process was smooth, we had no problems what so ever whether with the payment, pick up or usage of the tickets, your customer service also rocks I called before traveling and they confirmed that the tickets were waiting for us at UPS your crowd calendar really helped and we went to most of the parks on green days which allowed us to take some of the best and most crowded rides ( 10 min wait) multiple times UNDERCOVER TOURIST you deserve a great review and at least 5 stars service, Simply YOU ROCK Nashwa

Dec 05, 2012

I ordered for the first time with Undercover Tourist after looking up places to purchase discounted tickets, after reading a lot of very positive reviews in addition to the UCT website I decided that I was going to trust UCT with my tickets for my very first trip to Universal Studios. I'm driving down from Toronto so have planned a lot to ensure a perfect trip and Undercover Tourist just added that ease to my trip planning. I purchased my tickets on December 1st to ensure that I would receive my tickets before I leave on December 22nd. Considering that the Canada shipping does note that it takes a bit longer then United States I was super impressed when my tickets arrived in my mail TODAY!! It's only December 5th and since they were purchased on a Saturday that's amazing! I will most certainly be ordering tickets again for my next Orlando trip from UCT!! Thanks so much!!!

Dec 04, 2012

Undercover Tourist is completely AwEsOmE! We bought our 10 day family passes through UT. It was a great experience as we had another family member pick them up the next day for us. When we called to set up the pickup, the office staff was more than friendly and personable ‚ After the first ride I went to use my tickets for the fast pass. THEY WERE GONE! Lost already. Disney told me to wait until the end of the day and they would replace the tickets. I opted to go over to and begin the process. Thankfully I did. ‚ The first contact person handled everything to get the process started. I had no record of my tickets since I forgot to make a photo picture. IMPORTANT factor. I was transferred to XXX and she was so wonderful to go and obtain copies of my tickets and fax them to Disney for replacement. She went over and above to help me on a Saturday. She had a happy attitude and helped me with a smile (I could hear her smile J she actually joked with me and remember me from the previous day). I want to commend her and UT for the wonderful service and say I will use Undercover Tourist forever and recommend them to everyone. Thank you Undercover Tourist!!! Thank you, Kim B.

Dec 01, 2012

THANK YOU!! I've read about your wonderful customer service but tonight I witnessed it for myself!! Thank you for easing my mind!! Sincerely, Jan A.

Nov 26, 2012

I used you last time I bought our Orlando park tickets and it was so easy to do. It was great that tickets, not vouchers, arrived in plenty of time for our holiday. I always recommend you to anyone I know who's going to Orlando and here we are again, 2 years later, and it' the same easy process to get our tickets for our next trip. Many thanks, Edwina W.

Nov 20, 2012

I ordered 3 Disney tickets from Undercover Tourist in October... Thank you very much Undercover Tourist for your great customer service, I will certainly be using your service again. Thanks again, Robert C.

Nov 20, 2012

Terrific experience with Undercover Tourist! I left a voicemail message after hours. I received a call back 8:05am the next day with the information I needed. Thanks, Joni

Nov 20, 2012

I love the convenience of ordering my Disney tickets (at least once a year) from Undercover Tourist! We have used them several times and I recommend them to my friends. The staff is always knowledgeable and helpful... I will ALWAYS use Undercover Tourist for my Disney tix! Thanks! Teri S.

Nov 20, 2012

I cannot thank you enough for how fast and perfect the transaction was to purchase my 7 day park hopper Disney World Ticket! I ordered my ticket on Monday and received on Friday ~ WOW ~ that is service!!! The price was also fantastic... Thank you!!! I will absolutely be back to purchase more tickets for next year as we are heading to both Universal Studios and Disney World ~ money I am saving I can do both parks in one vacation! Thank you so much, Monique P.

Nov 19, 2012

I ordered my tickets last Wednesday and got them today (Monday)! I received a call immediately after I placed my order...the lady called me to confirm my address (because I had a different shipping and billing address) and she wanted to make sure the tickets went to the right place! So pleased with the service and very thankful for all of the extras that come with Undercover Tourist! We will definitely use them again the next time we visit Disney! Thanks again for all your help! Kacey A

Nov 19, 2012

Thank you so much for such a quick reply. You have answered my question. L. H.

Nov 14, 2012

Just wanted to say a big "Thank You" to Xxxxx for helping us with our Disney World park tickets! I had to create 3 separate orders for our group, and she answered my questions and let me combine my shipping (since I was ordering them a little late in the game!). Thanks, again! Jen Quack Team Donald!

Nov 14, 2012

My husband and I just returned from a 9-day trip to Disney for our anniversary. We got our park tickets through you and it was so easy. The tips you give are excellent! We love the phone app! It really helps you to figure out what to do and saves you time. Your website has already been forwarded to friends working on their Disney vacations! Keep up the great work! We look forward to using Undercover Tourist to plan future Disney vacations! Best, Julie

Nov 13, 2012

My Husband and I used your company to purchase our tickets for our Honeymoon to Disney World. Your website was easy to navigate and we received out tickets within just a few days. I have since recommended your company when speaking with others that are planning an Orlando trip‚ I let them know you are a "one stop shop" for attractions in Orlando!! I have had a number of friends come back and let me know they used you and were just as happy as I was!! Thank you for all you do to help make family vacations happen! Sandra

Nov 13, 2012

Thank you so much for the awesome service we received with Undercover Tourist. I ordered tickets for my upcoming trip to Walt Disney World in Florida through your website. It was incredibly straight foward and easy. I ordered my tickets on a Saturday and they arrived in 6 days and that was with shipping them to Canada! Lisa

Nov 11, 2012

Great!! Thank-you for the prompt response!

Nov 10, 2012

Thank you so much.... We can't wait.

Nov 09, 2012

Thank you so much Xxxxxx for getting back to me with this information so quickly - I thought I saw it somewhere that the attractions that were open would be heated, but couldn't find it again today. Chaverly

Nov 08, 2012

I wanted to write and say a big THANK YOU! If it hadn't been for you and upgrading my shipping to overnight for me, our Disney trip would have been ruined all thanks to my bank and Hurricane Sandy. When friends ask where I purchase my tickets, I tell them ONLY at Undercover Tourist! You have a customer for life!!!! Thanks you so much!!! Ronna S.

Nov 02, 2012

I will NOT go anywhere else for my attraction tickets. I always know that I am getting the best prices through you. Not only do you ship quickly, but all of my orders have been 100% accurate and any time I‚love had interaction with your customer service department they‚ love treated me as an extremely valued client. I always felt as though I was the only person in the world that mattered to them at that moment. Thank you very much for the service you provide- I will continue to send other customers your way :) karen

Oct 29, 2012

This was my first time booking with Undercover Tourist. I had lots of questions, so I called first. Each and every question was answered cheerfully and with great thought – even the tough ones! After I had all my answers, I searched all over the internet for better prices and found NONE!!! You are awesome! Thank you so much!!, Tina

Oct 28, 2012

You guys do a great job! This is our third time using your service and as always everything went perfect! I will always get my tickets from you guys for every Disney World trip we take. Thanks and keep up the good work! Bonifacio

Oct 26, 2012

Good evening, Today we received the tickets I ordered on October 16. Thank you for sending them this fast! We were surprised! Kind regards, Bettie

Oct 24, 2012

I ordered tickets for Universal, Sea World and Kennedy Space Center with 2-day delivery with no problems and outstanding service with FedEx tracking. Great prices and no issues whatsoever at the parks when using these tickets. I would highly recommend Under Cover Tourist to anyone! Thanks for making our trip so organized! We had a BLAST! Edna

Oct 23, 2012

OK. Thanks a lot for the prompt response.

Oct 23, 2012

That is absolutely the best service I have ever had. I could go on and on, but you should know that I had already picked up the tickets in Orlando when we learned we would not be using 4 of our tickets. I told my wife that we could make use of the “best refund policy”… Once I told her I had purchased the tickets from Undercover Tourist and she could find all the information on your website, everything was taken care of quickly and easily. I must say that it made our vacation infinitely more enjoyable and that you truly do have the most reasonable refund policy. I am happy to share my experience with other travelers and would ask what you think is the most influential place to post my comments. I can’t imagine why anyone would want to do business with anyone other than Undercover Tourist. Thank you again for your help with this and the helpful information you provide on your site. You are absolutely the best! Peter

Oct 23, 2012

I wanted to express our thanks on helping our vacation run smoothly. We purchased tickets (Disney & Universal) from you last month and they arrived very speedily! We just arrived back this Sunday after spending a wonderful week in the parks. We utilized your crowd calendar to plan our days and I would say they were pretty spot on with the exception of one day that was more crowded than I think expected, but we utilized our time well including using some of your touring tips. Thanks ever so much for for being part of our magical vacation. We've already recommended your site several times! Dawn

Oct 23, 2012

You are great! Ana

Oct 19, 2012

I believe this is the third time we have used your company and I have recommended it to friends. Thank you for some peace of mind during a hectic vacation.

Oct 19, 2012

I sent you a thank you note about your hassle free tickets, but I forgot to mention your crowd calendar. We went to Disney World and Universal from Sep 24 - Oct 3 and used your crowd calendar to plan our days. You advice was amazing, and as a result, found very short lines and had a wonderful trip. Thank you for all of the services you provide to us seasoned travelers and to the newbies. Nancy

Oct 19, 2012

As an aside...we've been buying our Disney and Universal tickets from you guys for years! We absolutely love your company, and especially appreciate the great customer service you offer. We're happy customers now and hope to continue to be for years and years to come. Thanks again! Calvin

Oct 18, 2012

Really impressed - from clarity of website, through ease of ordering process, to speed of delivery - many thanks for a first class service Allan

Oct 16, 2012

Thank you for your great service and a special thank you to xxxxxx last week for saving me from myself. I left my Disney tickets at home, 700 miles away but tickets were replaced with speed and ease. I will always be a UT customer. Thanks again. Anthony

Oct 14, 2012

We just got back from Disney and want to thank you for this gem of a resource! The iphone app worked fantastic! Extra Kudos on the suggested attraction order on the “Skip the Lines” section that got us thru every attraction at Animal Kingdom by 1pm! Who does that???!!!! The extra FREE DAY tickets at Dinsey & Sea World ARE unbeatable (and without the almost inevitable time share pitches from snake oil sales people)!!! I don’t know how you guys pull that off!!! All the advice blogs and tabs were excellent from “scariest rides for kids” to “often overlooked attractions”! There’s no doubt, you’re going to spend $$$ and “waiting time” in Orlando! But that pill was sooo much easier to swallow knowing we were cutting both down to a minimum after educating ourselves on your site. Our Sincerest Gratitude!!! The Kociolek Falimy =)

Oct 13, 2012

Hi, Thanks for your prompt reply. I received the package on Saturday and the order was correct. I'm very happy with the service provided by undercovertourist.com and will be buying more tickets from you in the future. Thanks, Veronica

Oct 12, 2012

Received both orders, good job. Keep up the good work guys.

Oct 12, 2012

Dear UCT Just to let you know that my passes arrived last week, thanks again for your excellent service! Regards Jeroen

Oct 12, 2012

Thanks for excellent service and great prices! Also used your crowd calender app to choose park days, and it was spot on! I look forward to next years purchase.

Oct 12, 2012

Thank you, today receive the universal tickets,great price and great service, it is my first buy and I am very satisfied, soon he will buy other tickets for relatives who go I Orlando in the trip and I will do it with you, since I am sure of his seriousness and service, thousand grace prompt we will carry again on business.:) feliz

Oct 12, 2012

I just wanted to thank you for the great service that I received from undercover tourist in June… Thank you again, I will be sure to purchase from you again for my next trip and I will definately tell others to check out your site! Emily

Oct 11, 2012

Wow that is so wonderful! Thank you so much for your kindness. I have already told friends & family about your website. I now love you guys so much more!

Oct 11, 2012

I ordered our tickets a couple of days ago and am STUNNED that they already arrived today! Thank you!! N. Standing

Oct 11, 2012

Just a little note to let you know how much I love your products (I just bought a 10 day park hopper + ticket, second time) and the newsletter. I am the co-author with Bob Sehlinger of the Unofficial Guide to Walt Disney World with Kids and love the info on your newsletter. I would love to post some of your fabulous stuff, always crediting you of course and putting in a pitch for THE place to go for tickets. Let me know if that is OK with you.

Oct 11, 2012

This is my first time using Undercover Tourist. I ordered my tickets on line at 10:30 AM MTN time, and they were delivered to my home the NEXT DAY by noon!!! I live in Western Canada so I was pretty surprised to see them so fast! Great service!

Oct 11, 2012

We received our tickets from the USPS today and all seems fine to this point. So far I give Undercover Tourist a A+ for all the service they have provided. Brett (Plover, WI)

Oct 11, 2012

I love you. You guys are the best. Very helpful and quick now only if you offered more hotels and car rentals that would be awesome or better yet expand. Need better prices for cedar point… Well keep doing what you do best -Jessei from Detroit Michigan

Oct 10, 2012

You guys are excellent. Thank you so much for the quick response. This is our second time using your site and it wont be our last.

Oct 10, 2012

This was my first time using your website and I wanted to compliment you! The site was easy to navigate and my purchasing experience was seamless. Ticket pickup in Orlando was easy and efficient. I will definitely use your site when making future vacation plans! Laura

Oct 10, 2012

Our order arrived far in advance of when you said so you're doing something right! :) Thanks so much....you're company was great to work with and we can't wait to head to Disney this weekend!

Oct 09, 2012

Great savings, quick and easy, tickets shipped right to our door! Permanent, life-long converts, here!

Oct 09, 2012

Thank you, you guys are the best. Great customer service. Thanks for answering so quickly. You guys rock, I see in my email they shipped. Can't wait to go to Disney. From c. Kelly

Oct 08, 2012

I have always bought my tickets from Undercover tourist with no worries love love you guys !!

Oct 07, 2012

I WAS LEARY OF BUYING TICKETS FROM SOMEONE ELSE THEY THE TICKET WINDOW AT DISNEYWORLD BUT WAS I EVER WRONG, FOLKS BUY THEM FROM THESE PEOPLE,TRUST THEM, WE RECEIVED OUR TICKETS IN ABOUT A WEEK, PLUS ALL THE OTHER THINGS U CAN LOOK UP. WE WILL AGAIN BUY OUR TICKETS NEXT YEAR FROM THE UNDERCOVERTOURIST, I TRUST THEM U ALL CAN TO

Oct 07, 2012

I have used undercover tourist several times,every experience has been great very easy site to use ,the saving is great,service is exceptional

Oct 06, 2012

Thank you so much for your assistance Nai

Oct 05, 2012

This was one of the best planning parts of my upcoming vacation. Everything is laid out well on your website and informative and makes purchasing a breeze. I purchased a 2 day delivery and called the 800 number and they even upgraded me to overnight delivery. I love how smooth and easy the process was and appreciate a well run business when I see it! Congratulations on business I would recommend to others, and reuse myself! Smiling after my purchase, Melisa

Oct 04, 2012

EXCELLENT,EXCELLENT,EXCELLENT SERVICE!!!! Yes, I am shouting. Thank you for being such a reliable service. Sandy

Oct 04, 2012

A huge thank you for all your help with our tickets. They worked out beautifully and not a moments hesitation at either disney nor at universal. Again, a huge thank you. I really appreciate how nicely you handled this situation, and I have passed on to family and friends how pleased I have been working with you and your company. A friend of mine is going in the spring and I told her to definitely buy from you guys.

Oct 03, 2012

Thank you very much for being understanding, we fully appreciate your services. In fact, we have found the quality of services from UndercoverTourist.com to be more than outstanding. We just placed the order for SeaWorld and plan to send the Universal Studios tickets back once we arrive at the UPS office as you advised. Again, thanks. Paul

Oct 01, 2012

Thank you for your excellent customer service, you made my day and saved me from what surely was going to be a bad day. UT has me as a customer for life and I will definitely refer UT to all my family and friends. Vicki

Oct 01, 2012

My family and I visited Disney World for the first time in August 2012. We were thrilled to be there and truly wanted to make this a trip to remember. First, we had a totally hassle-free experience with getting our tickets from you, and we got them for an excellent price... Thanks so very much Xxxxx and Undercover Tourist for providing EXCEPTIONAL customer service! This is an art that is mostly lost these days; however, I'm happy to say it is very much the standard with you. I've told everyone I can think of to make sure they buy any of their Orlando area attraction tickets from Undercover Tourist. I know we will, EVERY time! With much appreciation, Anita

Sep 25, 2012

Hi Undercover tourist, I just wanted to get you to post this feedback on your site, I am going to Orlando in November this year, So far I have ordered 2 x sea world tickets 2x Universal studios tickets, and today ordered 2x Magic your way Disney passes, Living in Sydney Australia the tickets arrive incredibly fast! And service is exceptional I will recommend you to everyone I know that will be travelling and looking to purchase tickets. Thanks again and keep up the good work! Regards, Steve

Sep 23, 2012

Thank you. Your Customer service is EXCEPTIONAL !!!!

Sep 20, 2012

Just got back from 14 wonderful days in Orlando. Bought our WDW, USF/IOA, Gatorland, and Medieval Times tickets from UCT and used the crowd calendar to plan our days and nights. I must say everything worked out perfectly and our family thoroughly enjoyed our vacation, despite the summer crowds. We'll definitely use UCT for our next trip and we will recommend to friends and family. - Andrew from Centereach, NY

Sep 20, 2012

Thank you so much! Y'all are the best, and I will continue to recommend Undercover Tourist!!! -Heather

Sep 19, 2012

Very good service very efficient and proper tickets too same as you actually get at the park gates cannot wait to use the. Thanks Martina Doran

Sep 18, 2012

Quick & easy to buy tickets online. Feels great to be able to have that part of our vacation done and now we can just show up and go in! Thanks Undercover Tourist! Shari

Sep 17, 2012

I was due to travel on a friday but it was already monday when i called up your hotline for advice on whether I could place my order and receive my tickets in time for my travel. The customer service personnel advised me to opt for the express service. She sounded very confident when she told me i would receive my tickets 2 days later by 7 pm. I went ahead and true enough i received my tickets 2 days later before 3 pm. It is my first experience dealing with your company and I will definitely recommend your service to my friends! Daphne

Sep 17, 2012

You can add us to your ever growing list of satisfied customers. Our ticket arrived promptly, well in advance of our trip. We had no problems using the ticket at any of the theme parks, water parks, or Disney Quest. We will definitely order from you again.

Sep 16, 2012

Earlier this year our family purchased 4 6-day Disney Parkhopper tickets from UCT and the tickets were delivered promptly to our home address via FedEx.

Sep 15, 2012

Great place to procure tickets. Reliable and cost effective. Thank you!

Sep 15, 2012

We have received the tickets, thank you very much for everything.

Sep 14, 2012

Thanks so much for the quick response. That's what I thought but just wanted to check. Thanks again and have a good weekend. Denisi

Sep 13, 2012

omg!! i didn't expect an answer so soon...thanks

Sep 13, 2012

I just gave you guys a good review on yelp. Thanks for the awesome customer service William

Sep 12, 2012

We order from you all every time we visit Orlando, and you've always provided excellent service with the best prices! We've done both mail delivery and pick up - both excellent!

Sep 12, 2012

Thanks for making our tickets purchased so much easier!!! We had a great time in Orlando and have already passed on your service to our other Canadian friends. Karen

Sep 11, 2012

Thank you so much for your email. The tickets did arrive and I truly appreciate your email. Thank you for your help and I will recommend Undercover Tourist to all my friends! Mahalo, Pamela

Sep 10, 2012

We just got back from Disney and want to thank you for this gem of a resource! The iphone app worked fantastic! Extra Kudos on the suggested attraction order on the “Skip the Lines” section that got us thru every attraction at Animal Kingdom by 1pm! Who does that???!!!! The extra FREE DAY tickets at Dinsey & Sea World ARE unbeatable (and without the almost inevitable time share pitches from snake oil sales people)!!! I don’t know how you guys pull that off!!! All the advice blogs and tabs were excellent from “scariest rides for kids” to “often overlooked attractions”! There’s no doubt, you’re going to spend $$$ and “waiting time” in Orlando! But that pill was sooo much easier to swallow knowing we were cutting both down to a minimum after educating ourselves on your site. Our Sincerest Gratitude!!! The Kociolek Falimy

Sep 08, 2012

Hello Undercover Tourist, Just wanted to say a big thank you for your prompt friendly service. I recently brought tickets from you for the attractions at Orlando, Florida and they were delivered very quickly. When I needed to call you, I was given a courteous and friendly service. Thank you for your excellent service and I would have no hesitation in recommending you to others and using your site again. Keep up the good work. Kind regards, Zayed

Sep 07, 2012

We ordered 7 flex passes in May 2012. We ordered them for pick up and I had no problems picking them up at UPS. I was in and out. I did have a little bit of a time finding the UPS but it was only and extra 5 minutes looking. The passes were awesome and saved us a lot of money and time buying and keeping track of separate passes. Thanks You Tanya

Sep 04, 2012

Even though I didn't get to use them this time, based on the professional manner the entire process is handled with, I wouldn't hesitate to use again, and will recommend to anyone I know that is going to purchase tickets! Thanks again, John

Sep 02, 2012

Thank you for the amazing service and the tickets arrived in 2 days. Can't get any better than that!

Sep 02, 2012

Couldn't be any easier. Easy-to-use site and quick checkout. The prices can't be beat. Thanks to you

Sep 01, 2012

I just received my ticket package to WDW on time just as you promised. Doing business with you was a real pleasure. I would recommend your company to anyone wishing to save a little money on Mickey fun. Kathy

Aug 30, 2012

I just wanted to let you know what a wonderful experience purchasing ticket through you website was. I original order my tickets on a tablet and inadvertently ordered the wrong ones. When I went to pick them up, I realized my mistake and called customer service. My mistake was corrected while you representative, Jen, stayed on the phone with me and walked me through the process. I was able to pick up the correct tickets the next day. Awesome customer service!! Easy to pick up tickets! Great prices! I will be a return customer, and recommend your site to anyone going to Orlando!!!

Aug 28, 2012

I have ordered tickets from here two times previously. Customer service is great and I am happy to be ordering my third set of tickets!

Aug 28, 2012

Just got back from 14 wonderful days in Orlando. Bought our WDW, USF/IOA, Gatorland, and Medieval Times tickets from UCT and used the crowd calendar to plan our days and nights. I must say everything worked out perfectly and our family thoroughly enjoyed our vacation, despite the summer crowds. We'll definitely use UCT for our next trip and we will recommend to friends and family. - Andrew from Centereach, NY.

Aug 14, 2012

I am extremely pleased with the service you provided! Thanks!

Aug 14, 2012

No, thank you! I appreciate Undercover Tourist and recommend you guys to all my friends! Daniel

Aug 14, 2012

wow, that was really quick! thank you Susan

Aug 13, 2012

Thank u so much..u guys r awesome!

Aug 13, 2012

Dear Undercover Tourist, I ordered my Universal Studios 3 park unlimited 14 day tickets on Friday Aug. 10 and received the tickets in the mail on Monday Aug. 13! I ordered my tickets early to give you the 10 business days.......you barely took 2 business days! Can't get much faster than that! Thank you for having this great service with discounted tickets and free shipping. We will definitely use your service again and also tell all of our friends! Sincerely, Cindi

Aug 12, 2012

I would like to express my grateful thanks to your customer service advisor for her fantastic service when I placed my order for Orlando theme park tickets. Unfortunately when I placed the order late on a Friday night I made an error with the type of ticket I chose... Well true to word she did and she confirmed that she had been able to correct the order. Today I received the tickets. Such excellent service and prompt delivery mean I will not hesitate to use your company again in the future and recommend you to others. Pamela

Aug 10, 2012

Thank you this was very helpful.

Aug 09, 2012

I bought Disney tickets from your company in July and I was a little scared at first. I usually buy right from the Disney website. This year I ordered at the last minute. I wasnt sure you could get them to me on time but you did! I wasn’t sure you were a legitimate company. I thought I would get to the gate and they wouldn’t work. I called about 3 times before we left and was reassured by your employees that I would be fine. Everytime I called I got a live, well mannered person that answered my questions with patience and kindness! The tickets were fine and the trip was a success!! I will order from you always! Thanks so much!! Thank you! Renee

Aug 09, 2012

Thank you for the fast shipping and great service with our Disney tickets! Also thanks to your customer service in explaining the tickets details-it was confusing at first trying to pick the right ones. We will be using you when we go again hopefully next year! Best regards, Christina

Aug 08, 2012

We have received the tickets, thank you very much for everything.

Aug 08, 2012

Hi, i just wanted to thank you for your amazing service and customer service, cindy was amazing, so friendly and helpfull, i ordered our tickets on monday afternoon and they arrived at lunch time on wednesday . A1 , 10 OUT OF 10 will use for all our ticket purchases in future, thankyou , sharon

Jun 22, 2012

Thank you again for the excellent customer service, you took a tremendous weight off my shoulders. Warm Regards, Linda

Jun 22, 2012

I love your service so much. We go to WDW every other summer and we will definitely keep getting our tickets from you!! Take care, Danielle

Jun 22, 2012

Thank you for the great service that you provide. I have order on several occasions with your company now and have always been pleased with the accuracy of completing my orders and the promptness on shipping and the courtesy of your employees. Thank you again, Robin

Jun 22, 2012

You guys are excellent. Thank you so much for the quick response. This is our second time using your site and it wont be our last.

Jun 22, 2012

Great savings, quick and easy, tickets shipped right to our door! Permanent, life-long converts, here!

Jun 21, 2012

Thanks so much! Jana

Jun 21, 2012

Thank u. You guys do an amazing job!! Placed another order last night. It's a pleasure doing business with a quality company like yours and I tell everyone.

Jun 21, 2012

Thank you, you guys are the best. Great customer service. Thanks for answering so quickly. You guys rock, I see in my email they shipped. Can't wait to go to Disney. From c. Kelly

Jun 21, 2012

Thank you, I have found your service to be wonderful, thus far and am happy to recommend you to others who will be traveling to Orlando and other places :) Megan

Jun 20, 2012

Just made a ticket purchase for Disney World. Could not have been easier! This is my first visit to the site, and as long as my tickets arrive as promised I will happily recommend you to all and sundry! regards, Suzanne

Jun 20, 2012

I have purchased tickets three times from you and everytime very happy with the prices and the delivery to Canada. Thank you for all you do!! Tracy

Jun 20, 2012

THANKS a million. I truly appreciate your help on this and really look forward to joining your happy customers! - Jianping

Jun 20, 2012

THANK YOU SO MUCH for your great service. Joyce

Jun 20, 2012

Great! Thank You!

Jun 20, 2012

I have always bought my tickets from Undercover tourist with no worries love love you guys !!

Jun 20, 2012

My family has been using UCT for our vacation ticket needs for most of our Disney vacations.We have been DVC members for 10 years and go at least once a year or year and a half… we have always gotten the best prices, fastest service and never had a problem with tickets. Thank you , Janet from Wisconsin

Jun 20, 2012

THANK YOU so much! I can't wait!! Shelly

Jun 19, 2012

Thanks so much for your help. Thanks again. I really appreciate your service!

Jun 19, 2012

I would highly recommend purchasing Disney World tickets from Undercover Tourist. I received them 5 days from the day I ordered them. It was easy, dependable, and the best price. I will always buy my tickets from Undercover Tourist! Thank you, Christine

Jun 19, 2012

Thanks for the quick response Kristen

Jun 19, 2012

To all my extended Undercovertourist family. This is the first time I bought tickets from you guys. It has been a pleasure. Your Service, Delivery and Honesty has convince me and my family that you Guys Rock! You are the best Florida Attraction Tickets and Online Information providers on the Internet. I recommend to all the people looking for a discounted tickets on the Internet for all attractions in Florida that your search has come to a end...The Undercovertourist Family are the Best. Do not waste time and money in other risky sites. I spent on tickets for 12 people for Disney Park Hopper (6 Day) and 12 People for Orlando FlexTicket Plus 2012. They sent them like flash by Fedex with instructions and recommendations to protect us in case of lost. They are very secure and safe. Also, they worked with no trouble in all parks we visited from May 30 until June 12, 2012. Thank you Undercovertourist Family.... You make my vacations easy and secure! Michael Rivera & Family

Jun 18, 2012

Thank you! I told alot of people to go to your site and buy..... so a symptom of what I started LOL....Thank You for letting me know!

Jun 18, 2012

you guys are awesome…..

Jun 18, 2012

Thank you for your help in getting the bookings I needed

Jun 18, 2012

Thank you very much for offering us a chance to save for this vacation.

Jun 17, 2012

I never thought I would get such a quick response. Your service is professional, prompt, and courteous. Thanks so much!!

Jun 17, 2012

I have used undercover tourist several times,every experience has been great very easy site to use ,the saving is great,service is exceptional

Jun 17, 2012

I WAS LEARY OF BUYING TICKETS FROM SOMEONE ELSE THEY THE TICKET WINDOW AT DISNEYWORLD BUT WAS I EVER WRONG, FOLKS BUY THEM FROM THESE PEOPLE,TRUST THEM, WE RECEIVED OUR TICKETS IN ABOUT A WEEK, PLUS ALL THE OTHER THINGS U CAN LOOK UP. WE WILL AGAIN BUY OUR TICKETS NEXT YEAR FROM THE UNDERCOVERTOURIST, I TRUST THEM U ALL CAN TO

Jun 17, 2012

Hi, I have been a customer of your website for a while, I always buy my vacation park tickets from you.

Jun 16, 2012

I appreciate the great customer service! Pat

Jun 15, 2012

Perfect. Thanks again

Jun 15, 2012

Thank you. Great customer service- just as I have seen mentioned online!! Beth

Jun 15, 2012

I just wanted to let you know I love to purchase my WDW tickets from your company. It is hassle free…

Jun 15, 2012

Thanks so much for the quick reply! Smiles, Kristen

Jun 11, 2012

Dear Undercover Tourist, My family of 6 adults got your WDW 4 Day Hopper and One Day-One Park tickets for Universal Studios Orlando, and everything was perfect. I placed my order on your website one week out from my trip, and had all tickets FedEx’d to me overnight. My tickets to all the parks were exactly what you advertised. Your customer service department was fantastic too when I called to inquire about overnight shipping. You folks are GREAT. I’ll be back to buy from you again. Thank You. Michael

Jun 07, 2012

Good morning! Based on the multiple comments on your customer feedback page, it feels almost like a cliché to thank you for such great service but I am doing it anyway! I have ordered all of the tickets for our first trip to Orlando and I can't believe how fast and friendly your business truly is. Keep up the good work! Bonita

Jun 05, 2012

UT, It's all good: Customer service Speed Price Thanks again, NICK

Jun 04, 2012

Thank you again for your wonderful service. Tickets at a great price and dispatched promptly and without fuss. Wonderful site full of good info. Would recommend in a heartbeat. Regards The Hiltons

Jun 03, 2012

This is the second time I've used your website to buy tickets and I love the service you provide.

Jun 03, 2012

Thank you for your help. We always use you for our tickets! We tell everybody about your great service!

Jun 03, 2012

Always a pleasure doing business with you. I recommend you to everyone who is travelling to Disneyworld. Love the skip the line phone app as well. sed it often on our last trip in March. Thanks again for the quality service

Jun 03, 2012

Thanks so much for the prompt and exceptional service. I haven’t used your service before now, but I am very impressed with your prices, ordering process, and customer service. I will definitely check back when I re-finalize my plans, and will recommend you to others! Thanks…Greg

Jun 03, 2012

Oh you guys are so nice! Thank you so much

Jun 03, 2012

I sincerely appreciate the gesture and will honor your request. You guys are fantastic!

Jun 03, 2012

Thank you for your quicker than quicker reply. You were most helpful.

Jun 03, 2012

Thanks so much for your prompt reply I appreciate it very much and thanks for the service you offer Have a great day! Michelle

Jun 02, 2012

Thank you so much!! Have a great day. Maggie

Jun 02, 2012

This is my third order for Disney tickets in a little over a year. The last one was mailed faster than expected. Your prices make Disney trips a little more affordable. I’ve given your web address to several friends because saving even a little when there’s 4 or 5 people in a family adds up! Thanks for providing a great service! Diane

Jun 02, 2012

What I will tell people is how wonderful your service is. I bought tickets through Undercover Tourist once before and I will continue to do so in the future. Thanks again and have a great day!! Kathy

Jun 02, 2012

Thanks for another great experience in ordering Disney tickets! This is my 3rd purchase using undercover tourist. I always tell my friends and people I work with to use undercover tourist when purchasing tickets for Walt Disney World and the other Orlando attractions. Best prices for Disney tickets!

Jun 02, 2012

Thanks so much!!!

Jun 02, 2012

We love utilizing Undercover Tourist thanks to the recommendation… We have purchased tickets from Undercover Tourist 4 times so far and the service has been excellent every time. We also use the Wait Times app while we are vacationing. We recommended friends to the site and they also purchased tickets for their trip this year. Thanks. Anthony

Jun 02, 2012

thank you so so much!!!!! thanks for your helpfullness! good customer service is rare. thank you so much again! ms. silva

Jun 02, 2012

Got it! Thanks. Great service!!!

Jun 02, 2012

Can't believe how --- but it sure was --- easy, simple AND FAST!!!

Jun 01, 2012

You are fabulous! Thank you very much!

Jun 01, 2012

I have ordered tickets from you before and just ordered again today for our upcoming vacation. As usual ordering was simple and knowing that I will be receiving the tickets is always nice since it makes entering the park so much faster and cheaper. Thank you and I look forward to using your services again in the future. Patti

Jun 01, 2012

Thanks to your tips and great ticket prices I consider my 2012 Orlando vacations the best ones yet!! We traveled between May 16th-30th. I followed the crowd calendar and it really helped me avoid long lines and make the most of my visit to Magic Kingdom, Epcot, Hollywood Studios, Animal Kingdom, Sea World, Islands of Adventure, and Universal. We rode every popular ride and attraction there is so we are really satisfied. Right now I am still recovering from all the action and good times with my kids. I will recommend your site to everyone, hands down. Thumbs up, way up!! Sincerely, Maria

Jun 01, 2012

Thank you, Ian. I appreciate the help and trust, lawrence

Jun 01, 2012

Have ordered many times and always fast and correct service. I have recommended you to many of my friends and family and some have followed through and experienced your excellent service. And I love your park app for my iPhone. My group last time was very impressed with your wait times and also the info on which parks would be extra crowded and so to avoid them. I'll continue to use your services and tell others about you.

May 25, 2012

THIS IS MY SECOND ORDER THIS YEAR FOR A 10 DAY TICKET. HAVE ORDERED MANY TIMES FROM YOU GUYS… YOUR SERVICE AND PRICES ARE HELPFUL IN MAKING WDW A FUN ADVENTURE MOR AFFORDABLE. THANK YOU. DAVID LINDO

May 24, 2012

Thank you for getting back to me so quickly. Have an enjoyable weekend. Robyn

May 23, 2012

Thank you so much for your reply.

May 23, 2012

We are super excited about our trip and your company has helped us save money too. Kind regards, Christie

May 23, 2012

Thanks for the help. (I purchased those tickets.)

May 22, 2012

We travel to WDW at once a year and have used UCT for every trip since learning about UCT on the DIS Boards. We let numerous family and friends use our DVC points and ALWAYS point them to UCT due to they get what is paid for without worry or delay. Thank you so much for making this part of the vacation process easy. Donna Nance , China Grove NC

May 22, 2012

Great thank you for coming back to me, its really appreciated, kind regards Lee-ann

May 22, 2012

Thanks for the great customer service and quick response

May 22, 2012

Thank you so much for all of your assistance. Connie Croce

May 22, 2012

Thank you so much! Jenny

May 21, 2012

Thank you so much for your help and service with our trip.

May 21, 2012

I think that your website is very helpful. Thank you, Cathy

May 21, 2012

I just want to say thanks for the super-fast service! I ordered tickets on a Friday and they were at my post office on Monday morning. Can’t get much better than that! Now we are just ready for our vacation! Thanks again, Sherri

May 21, 2012

Much appreciated. Have a great week. Ruth

May 21, 2012

Thank you for a quick response. I realize this is not your fault. Will look forward to picking up Disney tix Monday. You have saved my sanity.

May 20, 2012

I am so thankful I found your site! Amy

May 20, 2012

Many thanks for such excellent customer service! Ruth

May 07, 2012

That's great. Thanks for your quick reply. Regards, Susan

May 07, 2012

Thanks. I will order them next Thursday for pickup on May 24th then. Your prices are great and we have used you before for a large Church group that went to the Orlando area.

May 07, 2012

This must be my nth time purchasing through UCT and, every time, the transaction is flawless. I recommend UCT to everyone I talk with about theme park tickets.

May 07, 2012

Today I received my tickets to WDW and 2 adults for Legoland…Thanks for the attention, I very satisfied with that purchase!!!!

May 06, 2012

Just received my tkts…2nd time ordering. Fast, cheap(er) and just perfect! Thanks! 26 more days....but who's counting?

May 05, 2012

Xxxx, Bless your heart. Have tickets in hand. Thanks for your courtesy and your diligence. My confidence is restored and we will be leaving in an hour. Myra

May 04, 2012

Thanks so much!! Kim

May 03, 2012

The tickets I ordered took only 4 business day's to San Francisco,Thanks!

May 03, 2012

Thanks Xxxx!

May 02, 2012

Hi Xxxx, Ok, just double checking…Thank you for your quick reply. -Elizabeth

May 01, 2012

I’m very happy with my tickets for Sea World less than 5 days to receive in PR!!!!! Today I go to make my order for WDW and Legoland!!!!

May 01, 2012

Very happy with my purchase of Disney Park Hopper tickets! Saved a bunch of money, shipping was prompt and earlier than expected. Will definitely use Undercover Tourist for all of my future ticket purchases and I am telling all of my friends to use you too! Thank you. Nancy

Apr 30, 2012

Thank you for checking up on this order.

Apr 30, 2012

Hello – love your Disney wait time app for blackberry…Nicole

Apr 30, 2012

Thank you so much and thank you for the fast delivery on the tickets. I really enjoy the web site and have referred others to it as well. Thanks, Shannon

Apr 30, 2012

Just wanted to thank you guys for everything! Ordered 2 FlexPass tickets to Canada and they arrived within 5 days of ordering! Had absolutely no problems at the parks and it was awesome not having to line up for tickets! I would highly recommend your services to everybody traveling to Florida! The crowd calendar was also very very helpful!!

Apr 30, 2012

Wow less than 5 days to have my Sea World tickets, super fast and excellent shipping to Puerto Rico!!!! Thanks!!!!

Apr 30, 2012

Thanks for your prompt shipping on our disney tickets, cant wait to use them in a few weeks! :)

Apr 30, 2012

We just returned from an 11 day stay in Orlando, we did all the disney parks, universal, seaworld, and Kennedy. Whew we are tired but it was amazing. I used your iphone app and your crowd calendar and it was the best money I spent!! The crowd calendar was bang on and because of it we had little wait in line ups. I am really quite impressed by how accurate it was. I would suggest to anyone heading there to use the crowd calendar as a planning tool!!...I would certainly recommend Undercover Tourist to anyone and I plan to use it again when we return sometime. Thanks!!

Apr 30, 2012

Just purchased tickets for my mom and dad to join us at Disney World. Undercover Tourist is the ONLY place I will purchase advanced tickets. It’s the safest, easiest, and most cost effective way to visit the Greatest Place on Earth. Thanks for providing a great service! Jared

Apr 30, 2012

Great - thanks! Avrom

Apr 30, 2012

Great - I ordered last night - thanks Xxxx! Cheers, Evan

Apr 29, 2012

Many thanks for your response…Mais

Apr 29, 2012

Hi guys, I'm writing you from Quito-Ecuador and just want to thank you for a wonderful experience in out first Disney trip…We travelled to Orlando and pick up the tickets from UPS Store without any trouble. Later the same week in Orlando, we placed another order for Universal tickets... and it was perfect again. Thanks a lot!! Cheers!, Pablo

Apr 28, 2012

Good Morning, We would like to thank you for the excellent service... It was very easy already having the tickets before going to the park. We could enter the park almost immediately. The tickets were wrapped up in a clear plastic folder. They were very well arranged. We already recommended your service to some friends of ours. Best regards. Martine

Apr 28, 2012

Thank you so much for you quick services.

Apr 28, 2012

Absolutely fab! Very easy to order and pay for tickets! We used you service last year and was very pleased and happy! Rest assured that they are a reputable seller! We look forward to receiving our tickets very soon. Many thanks, the Snook Family

Apr 28, 2012

Hi, Just a note to say thank you for the tickets. Ordered on Wednesday and delivered to UK on Saturday…Excellent service - will recommend. Regards, Richard W

Apr 27, 2012

Dear UndercoverTourist, You are amazinggg!! I just ordered my tickets 2 days a go, and now I already received it. I can't wait for our vacation time to come! Will definitely recommended your site to others. Thank you so much :) Dewi

Apr 27, 2012

Hello, I have not bought tickets from you guys before, but the prices are wonderful! We are planning a trip to Disney this Nov...I’m a planner and like to have everything ready. Thanks so much! Stephanie

Apr 26, 2012

Thank you for the quick response and clear explanation! Dede

Apr 26, 2012

Thank you we receive the package yesterday. Fast service! Thanks! Alice

Apr 26, 2012

Hi Xxxx, That's great, thanks for your help and very quick reply. John

Apr 26, 2012

Thank you for your quick response. It has been a pleasure. Lois

Apr 25, 2012

Thanks for the help! Sharon

Apr 25, 2012

Thanks for your awesome fast service and extra savings for spending over $500... would recommend you to ANYONE wanting $ savings and A+ service! Thanks again, The Willliams family!

Apr 25, 2012

Hi Xxxx. Great. Thanks a lot for letting me know. Kind regards, Shelley

Apr 24, 2012

Thank you. You guys are awesome!! I am a return customer and have told all my family and friend about your exceptional customer service. Your website is also easy to use... Thank you again!!

Apr 24, 2012

That's great, thanks! Have a great day!

Apr 24, 2012

Thank you so much! I apologize for the inconvenience - but will repay you by recommending my sister buy her family of 4 tickets through your service. Tricia

Apr 24, 2012

My tickets arrived this morning from Edinburgh. Thank you for your amazing service. I will use you again and shall recommend you to all my friends! Thank you again, Stewart

Apr 24, 2012

Ordered my WDW tickets on April 17 and already received them in the mail in Canada! Very impressed with the fast service and very helpful website!

Apr 24, 2012

Thanks very much for the information. We aren't going until September so I will continue to monitor your website.

Apr 23, 2012

OK. Thank you for your reply.

Apr 23, 2012

Wow! That's an amazing deal! Thanks. :)

Apr 23, 2012

Thank you so much for your help with all this.

Apr 23, 2012

Hi, Just wanted to say that this is the fifth time I have ordered tickets from Undercover Tourist. Once again, you have saved me time and money! Your service is Exceptional…Fast delivery of tickets, Great Prices, Great Customer Service. I also love the Crowd Calendar it really helps!!! I have used it for Disney World and Universal Studios. Just wanted to tell you how much I love your company...Thank you.

Apr 23, 2012

Thank you Xxxx for your response.

Apr 21, 2012

Thank you very much for your super fast service! We purchased our tickets less than a week ago and have already received them! So thankful that we found your website! Sincerely, Jessica

Apr 21, 2012

I just want to say how wonderful you guys are! I forgot to add my Universal Tickets in when I paid for our Disney tickets with 2-day shipping. Called emergency number (and felt bad about it too!), but got a prompt call back and was taken care of with no sound of frustration in her voice at all that I was calling her on a Saturday! She politely and happily said she would just add the two together on Monday when she comes in. You have always delivered the BEST customer service and I would ALWAYS recommend Undercover Tourist for great prices and as always, wonderful people :) Thank you again so much! Sincerely, Holly Juza and Family :)

Apr 20, 2012

Thank you very much.

Apr 20, 2012

Hi…Ordered tickets for 11 people to Disney and Universal Studios on 4/16/2012, delivery date set for 4/23/2012. Needless to say they arrived today 4/20/2012 !!! This is our 8th year ordering from Undercover Tourist and we have always been super happy and satisfied with your service..Keep up the great work you all do there. Thanks again Tony from Massachusetts

Apr 20, 2012

Xxxx.......you are AWESOME!!!!! Thank you!!!

Apr 20, 2012

Thank you!

Apr 20, 2012

Aw! Thanks for the sweet reply Xxxx-much appreciated. I'll definitely look for the newsletter in June. I'm planning a trip to WDW for the Fourth of July, so you'll be hearing from me regardless! Thanks again for the speedy reply! Sarah

Apr 20, 2012

I've used Undercover Tourist several time to purchase Disney World tickets. I have always been happy with the price and delivery. Great place to get discounted tickets!

Apr 19, 2012

WOW!!! I was so nervous to purchase tickets online for our family vacation....ordered them yesterday afternoon from Canada and received them this afternoon. Amazing....Thank You so much for making things so easy. You can't beat your prices either....Great experience. I will recommend this company over and over again. A. Harris

Apr 19, 2012

Thank you for tickets. I look forward to being able to use them that been very fast. You have a very good service, from Erika

Apr 19, 2012

I LOVEEEEEEE you're site! Your blogs, helpful hints and stories helped make our first trip fantastic and our second will be just as wonderful because of all of your updates and great price on tickets.!

Apr 18, 2012

Thanks. I appreciate the response. I think I have the answer I need. Will probably be ordering tickets from you this weekend.

Apr 17, 2012

Thanks for the prompt service! Deb

Apr 16, 2012

I have used UT for several years and have never had a disappointment. Shipments have always arrived sooner than expected, orders have always been correct. Have never had a problem at WDW with the tickets. UT has always exceeded my expectations.

Apr 16, 2012

Thank you for your outstanding site and resources for purchasing tickets. Deborah

Apr 16, 2012

That's great..thanks Xxxx!

Apr 16, 2012

Thank you again.

Apr 16, 2012

Great prices and tickets arrived quickly after placing order. Saved quite a bit buying here. Lots of good info on your site! Thanks...we will recommend to friends!

Apr 16, 2012

Just wanted to thank you for what you do! Thanks to you…I just saved a bunch on my tickets :) And will definitely be getting the Wait Times app.....thank you so much!

Apr 16, 2012

Thank you…I appreciate your service and apologize for this unfortunate situation. We will always be a customer to you and will be purchasing soon once things get better for us. Katie

Apr 15, 2012

Thank you for great prices, an easy selection/checkout process, & valuable information :) Jen

Apr 15, 2012

Thanks for the tickets - we received in 2 days. What great service.

Apr 15, 2012

This was the easiest way to buy Disney World tickets ever. Also, it was the lowest price anywhere...I can't thank you enough. Wayne

Apr 14, 2012

It’s been more than five years since we been back to Orlando and the very first thing we thought of was UT! Even before the hotel and flight. This the third time we purchased our tickets from UT and we always remain a loyal customer.

Apr 14, 2012

Thank you so much for getting us our tickets so quickly! We are very happy, and we will order tickets from your company again in the future.

Apr 13, 2012

THANK YOU to Xxxx (customer service) for helping me over the phone as I placed my online order for Disney & Sea World tickets. She was very friendly, helpful, and extremely professional. I am eagerly awaiting the arrival of my tickets, then I can check that item off my planning list. Great service, I will definitely recommend your website to my friends! Sheryl

Apr 13, 2012

Hi There…I found your web site very easy to use. There was no problems in ordering my tickets - same as last year - this is why we returned to purchase from you. The only confusion was on my part as I didn't leave a space in my postcode. One of your operatives actually phoned me in the U K to verify the correct postcode. That is what I call customer service. Thank you once again. I have recommended you to all my friends and I will certainly use you in the future. Barbara

Apr 13, 2012

Thank you!

Apr 13, 2012

Thank you so much!! I feel so much better!

Apr 13, 2012

Xxxx - you are the best! The fax was at the tickets counter. We are all set, thanks again.

Apr 12, 2012

We have been loyal customers for several years. Your service & promptness is greatly appreciated. Have never had any problems with the various ticket purchases. Look forward to doing business with you for years to come. Keep up the great work! Bob

Apr 12, 2012

No problem. Thanks for getting back to me.

Apr 11, 2012

Have to send a quick thanks for your wonderful site. We bought our tickets through UT…and never dreamed that we would need your excellent customer service AFTER we got to FL. One of our group left her ticket 2000 miles away at home. One call to you and we were good to go! Thanks to all of you at UT. Shannon

Apr 10, 2012

Thank you!!

Apr 10, 2012

Thanks for the quick response.

Apr 10, 2012

Thank you for the excellent service, as always! Anne

Apr 10, 2012

Thank you!

Apr 10, 2012

Dear Xxxx, Thank you very much! That is very nice. Kind Regard, Ruud

Apr 09, 2012

Thanks for your help! Jennifer

Apr 09, 2012

We purchased tickets from your company 2 years ago and will be doing the same this fall…Thanks Irene

Apr 09, 2012

We've purchased tickets with you before and keep coming back for the quick service. Thanks so much for the quality of your website, the great prices you offer, and flat out fabulous customer service! We've referred friends and will continue to do so in the future. Claudine Jamba + Family

Apr 08, 2012

Your service has been great and we are very happy with the tickets!

Apr 08, 2012

Hi…This is the first time we ordered through undercovertourist...it is our fourth trip to Disney. The price was the lowest we found and it saved us enough to purchase one “free” ticket to Universal Studios. The tickets arrived in half the time expected!! We were very happy with the quick service and the cost. Just counting down the days until we actually use the tickets.

Apr 07, 2012

I have been buying tickets from Undercover Tourist for several years and you continue to provide the best service at the best prices! Many Thanks! Jim from Canada

Apr 07, 2012

Hi Xxxx. Received my Disneyworld tickets Thursday and they are OK. Thanks for the prompt service. I will continue to use our service and recommend it to others. Sylvester

Apr 07, 2012

Ordered tickets last Saturday and received them on Tuesday! Super-fast service and excellent prices. Will be returning in future and definitely recommend Undercover Tourist to friends! The apps are also brilliant, great to know the ride times and restaurant prices! Couldn't be more pleased!

Apr 06, 2012

Thanks for your response! Now I now who we will be getting all our Disney and Universal tickets through! :)

Apr 06, 2012

Dear Xxxx, Thank you so much for your thoughts and the speedy reply- Sarah

Apr 05, 2012

Thank you so much! I was starting to panic! :) Have a nice holiday, Susan

Apr 04, 2012

Just wanted to thank you so much for saving our Disney vacation. We ordered tickets a month ago. Put them in our desk for safe keeping, and left them safely there when we flew to Florida. I called and your company immediately faxed copies to our hotel, and Disney reissued tickets at the park that same day. Phenominal Service!!! THANK YOU

Apr 04, 2012

Thank you very much!

Apr 04, 2012

Hi Xxxx; We have received all the tickets. Thanks. If we have a good experience with these tickets we will recommend Undercover Tourist to all our friends and family! Up to now you have an A+++! Thank you!

Apr 04, 2012

Thanks Xxxx! Have a great day! Rebecca

Apr 04, 2012

We bought from you last year and went to Disney in Dec 2011! What a pleasant experience this was, easy transaction, easy easy easy everything. This was our first trip to Disney! My husband left a ticket in a fast pass machine on day 2 (of a 7 day trip) and we called you and you faxed info to hotel and we presented it at the gate and voila we had a new ticket! so easy! Did I mention we called on a sunday morning! Yall are AWESOME! I recommend to all! Kara

Mar 29, 2012

Thank you Xxxx. I got it in today's mail: shipped on March 27, received on March 29. Regards, -- Boris

Mar 29, 2012

Thank you Xxxx for the prompt response on my order.

Mar 29, 2012

Hi there, Ordered my tickets last Tuesday and they arrived this morning. Thank you so much for the quick service. Looking forward to using them. Kindest regards, Audrey

Mar 28, 2012

HI Xxxx, Thank you for your fast and friendly reply…Thank you again for your help. :-) Cheryl

Mar 28, 2012

Received info, thank you!

Mar 28, 2012

Thank you very much. I appreciate the help. Laurie

Mar 28, 2012

Okay. Thank you, Xxxx. Have a nice day. Barbara

Mar 28, 2012

I just ordered 4 days of Disney and 2 days of Universal. Excellent website. Thanks a ton. Prabu and family

Mar 28, 2012

Love the site and have used it for tickets…Thanks! Sincerely, Gregg

Mar 27, 2012

Thank you so much for returning my email. It is so much to do. I wanted my son to have the very best experience for it to be his first time. Thank you for helping me choose our magical experience for our vacation. Andrea

Mar 26, 2012

Thank you so much!! Sincerely, Mike & Nina Reilly

Mar 26, 2012

Perfect, thank you so much!

Mar 26, 2012

Thank you for the quick response.

Mar 26, 2012

Thanks, I received my tickets. Great timing.

Mar 26, 2012

Hi Xxxx, Thank you for your email. This is great...I was worried it may be too early to order. Thanks again! Mary Ellen

Mar 24, 2012

Great! Thank you so very much.

Mar 24, 2012

Thanks so much for clearing up my questions Xxxx.

Mar 23, 2012

Good day – On Sunday I ordered tickets to both the Magic Kingdom (6 day park hopper) for 5 of us as well as 5 park to park (one day tickets) to Universal for our trip in June. We are taking my daughter’s best friend that has never been to the Magic Kingdom. We were so impressed that our order was processed on Monday and we have it via USPS on Wednesday. I was equally impressed with the care and order that you processed our order. I have already told several friends that go down to Orlando regularly, and I will highly recommend your services in the future. Great job! Mark…P.S. I have your app for my iPhone and I love it and can’t wait to use it when we are back to our favorite place on Earth!

Mar 23, 2012

We placed an order for 3 MYW passes and received our order yesterday, fast service – can’t wait to go and use them! Thank you!!!! Cindy

Mar 22, 2012

I used the app on my phone and checked out the crowd level calendar everyday that we were at Disney at the end of February. VERY ACCURATE and VERY USEFUL!!! Thank you so much!

Mar 22, 2012

Thank you! I Just received them in the mail today! Christina

Mar 22, 2012

OK, thank you very much Xxxx.

Mar 22, 2012

By the way, I just wanted to thank you so much for making this happen!!!! I will definitely recommend you to everyone I know that needs tickets! Melanie

Mar 22, 2012

This will be my family's second Orlando vacation in two years. Last year, I spent what felt like an eternity scouring the internet in search of the best deals on both Disney and Universal tickets. I stumbled onto the Undercover Tourist website and was amazed at how simple and straight forward the information was presented, not to mention the fact that other websites came close...but not one of them could beat the final price for the tickets I wound up purchasing. After the transaction was complete, I had a question regarding my purchase and was floored by how knowledgeable and friendly the customer service representative was. Needless to say, this year Undercover Tourist was the first (and only) website I visited to purchase my tickets. And, the mobile app for ride wait times is awesome, too. What a time saver. Thank you so much for a great website and for superior service all the way around. Warmest regards, The Gould family

Mar 21, 2012

Thank you so much for your help with this. Kind regards, Puveshni

Mar 21, 2012

Thank you so much for your help, Xxxx. Take care and best regards, Marilyn

Mar 21, 2012

Xxxx - Thank you very much for your prompt response…Thank you for your help, it was very much appreciated! Rose

Mar 21, 2012

Okay, thank you very much. I appreciate the help. Laurie

Mar 20, 2012

I just placed an order for Disney and Universal Studios from you! I was dreading this moment; however, the experience was so wonderful that I no longer dread getting on line to get tickets because I will get all of my tickets from you...FROM NOW ON! Thank you again, Craig Chapman & Family

Mar 20, 2012

Wonderful! Thank you very much…

Mar 20, 2012

Thank you very much!

Mar 20, 2012

Thank you for the past 5 years I have been buying tickets with you…You’re amazing people and help dreams come true!

Mar 20, 2012

Thank you so much. The hard copies of the tickets have actually been found! Have a great day. Esterina

Mar 20, 2012

Hi Xxxx, Thank you for responding to my questions so quickly!

Mar 20, 2012

Hi Xxxx, Thank you for being so organized. Makes my life easier. :) Angie

Mar 19, 2012

By the way, I really like your new app, newsletter, and of course your website. Thanks!

Mar 19, 2012

Hi Xxxx, Thanks for your prompt answer…Thanks a lot, Regards, Bob

Mar 19, 2012

Hi there, Thank you for a wonderful website…Thank you for your response. Kind regards, Puveshni

Mar 19, 2012

Thank you so much!

Mar 19, 2012

Thanks so much for the fastest shipping EVER!!!!!!!! Super excited and will be sure to use UNDERCOVER TOURIST for our next trip! Mandy

Mar 19, 2012

Great. Thanks for the quick reply. Hoping to get to Disney soon!

Mar 19, 2012

Thanks for getting back so promptly…Many thanks, Abdul

Mar 19, 2012

Thank you very much for your help!! Regards, Susy

Mar 19, 2012

Thank you so much for all your help.

Mar 19, 2012

Thank you Xxxx, That is perfect. Jo-Anne

Mar 19, 2012

Thank you for the information.

Mar 18, 2012

Hi, I placed an order for 4 – MYW 3 Day passes on Sat. March 11th, and received the tickets on this past Friday, March 16th – Thank you for the great, fast service!...Thanks a lot. Regards, Bob

Mar 18, 2012

These are good news! Thank you very much!

Mar 17, 2012

I love everything in the app, thank for what you have put together. thanks, Aaron

Mar 17, 2012

Thanks for your help, we love your site. Bob

Mar 17, 2012

Hello Xxxx, Thank you for your email, and for great service…Adriana

Mar 17, 2012

Thanks Xxxx, I appreciate it. With such a big order, I will keep a copy for my records. Thanks again for being so great to work with. Jo-Anne

Mar 16, 2012

Good day – On Sunday I ordered tickets to both the Magic Kingdom (6 day park hopper) for 5 of us as well as 5 park to park (one day tickets) to Universal for our trip in June. We are taking my daughter’s best friend that has never been to the Magic Kingdom. We were so impressed that our order was processed on Monday and we have it via USPS on Wednesday. I was equally impressed with the care and order that you processed our order. I have already told several friends that go down to Orlando regularly, and I will highly recommend your services in the future. Great job! Mark P.S. I have your app for my iPhone.

Mar 16, 2012

Hello Undercover Tourist, I just wanted to say that as of today I've purchased 13 tickets from you guys! I appreciate so much that I have received all tickets very quickly and printed correctly. My family of 14 will be taking a vacation for the first time and we are so excited to be going to Disney World. Thank you so much for your wonderful service! I definately plan to recommend your company to everybody I meet that says they are needing tickets for a great discounted price! Laurie

Mar 16, 2012

Got our 10 day park hopper non expiring tickets in the mail the other day. This is our 2nd time around ordering tickets from you! It’s a pleasure dealing with such a fine and trusted online dealer of Disney tickets. Thanks Again!!!

Mar 16, 2012

Got the tickets. Thank you! Gail

Mar 15, 2012

Thanks. Very impressive response time. ☺

Mar 15, 2012

You guys are the best. I will put in a great review.

Mar 15, 2012

Oh brilliant. That is a load of my mind. Thanks very much. ANN MARIE

Mar 15, 2012

Thanks Xxxx! I appreciate the quick response!

Mar 14, 2012

Hi there, Just wanted to say THANK you! I ordered 8-day park hoppers in two separate transactions from Canada, and they both arrived 4 business days after I ordered!!! Your service can't be beat, thanks so much! Looking forward to my next order!! Sue

Mar 14, 2012

Thank you very much, I have received it.

Mar 12, 2012

Thanks again for all of your help. Gail

Mar 12, 2012

Hello there, Thank you for replying so promptly…Thanks, Susan

Mar 12, 2012

Great! Thank you and will advertise your site to others.

Mar 12, 2012

You are the best!! Thank you!!

Mar 12, 2012

Thank you so much for your prompt response.

Mar 11, 2012

That's fantastic! Thank you so much, Xxxx! Take care, Martha

Mar 11, 2012

Thank you very much for your help. Inho

Mar 11, 2012

Hi there, I happened to stumble across your video of Mulch, Sweat & Shears I think it was taken on Jan 23rd. I think I saw myself in that video!!! Awesome job, great video and the sound is pretty awesome. Would you mind if i shared this video on my Facebook page? Marie

Mar 10, 2012

We've received our 4 day park hopper passes that we ordered from you and Im very happy with the time it took for them to arrive.

Mar 10, 2012

We love you guys and have used you exclusively for our trip info and park tickets on our trips to Orlando since we have discovered you. Thank You.

Mar 10, 2012

Our family plus one friend really enjoyed our trip to Florida and especially the great price you gave us on Universal and Disney tickets. Thanks for keeping the prices reasonable for working families! Sonja M.

Mar 10, 2012

Undercover Tourist, THANK YOU..THANK YOU...THANK YOU Your service was great. The tickets arrived in 3 days...WOW…I will highly recommend you to all of my friends.

Mar 10, 2012

That is a great suggestion about taking a copy with us. We will do that once they arrive. I have purchased tickets from you in the past and it worked out great. Thanks for the help.

Mar 09, 2012

I have to admit some trepidation after my recent purchase...buying 4-day tickets for a group of people is a significant amount of money. When purchasing outside of the Disney website, there is always a bit of anxiety that perhaps you've encountered a scam. Nevertheless I placed my order and crossed my fingers, and was thrilled to find my tickets, exactly as ordered, on my doorstep and in half the promised delivery time. Great service, great website, and I will certainly use Undercover Tourist again for our next Disney vacation. Thank-you, Shari

Mar 08, 2012

Thanks for all of your help.

Mar 08, 2012

I should tell you that I am letting everyone know what a great company UT is and how helpful the customer service is. Have a great day! Tricia

Mar 08, 2012

Thanks again for all your help.

Mar 07, 2012

Thank you for your prompt response.

Mar 07, 2012

Thanks for all of your help!

Mar 07, 2012

Dear Undercover Tourist, My family and I are planning our first trip to Disney World in June and since I am such a newbie to this process, I started trying to educate myself as much as possible about every aspect. Over and over I kept reading that Undercover Tourist was the absolute best website to buy Disney World Tickets and get tons of suggestions and tips. Before I even knew you sold tickets, I already had your app in my Blackberry so I was familiar with your site. Six days ago I ordered eight of the 5 day passes and they arrived today! I love that you sent the tracking information via email, so I knew where my tickets were at all times and I knew early this morning they would arrive today. I'm also happy you provided the signature confirmation. Thank you so much for the services you provide - not only the tickets, but also the tons of easy-to-read and relevant information. There's not one doubt in my mind that our trip will be 1000 x better because of Undercover Tourist. Froggy Fans, The Wallace Family

Mar 06, 2012

My girlfriend is really good at finding great things by computer especially this site to purchase tickets for what we believe will be a great weekend. We can hardly wait for this well planned vacation with girlfriends. This site was easy to explore and purchase what we desired. Now the days can't come soon enough. Thank you for a great experience!

Mar 05, 2012

Hi Xxxx, Thank you for your response. I just ordered the tickets…Thanks again, Bobbette

Mar 05, 2012

Thank You Undercover Tourist! I ordered my Disney Tickets on 2-28-12 and got them today 3-5-12! That is some QUICK SERVICE!!! You are Great and I will be using your APP in Disney as well!! Thanks Again!!

Mar 05, 2012

You all are so awesome! I love Undercover Tourist! Thank you again!! ♥

Mar 05, 2012

Thanks for your fast reply!

Mar 05, 2012

Thanks so much for your help! Darcey

Mar 04, 2012

We appreciate the quick response; I think we all would have been pulling our hair out over the weekend if you hadn’t responded on Friday evening like you did! Bob

Mar 04, 2012

Used Undercover Tourist for the first time. Ordered our tickets last weekend and received them on Friday! Great value and great service!

Mar 04, 2012

First thanks so much for the great service. I ordered tickets and just a few days later the arrived.

Mar 03, 2012

We've recently purchased 5-day disney park tickets and received delivery. Great service and everything was nice and prompt.

Mar 03, 2012

Thank you!

Mar 03, 2012

Hi Xxxx - thanks for the quick reply.

Mar 03, 2012

I've used Undercover Tourist several times and have referred several of my friends to you. Thank you for your reliable service and great pricing!!! We won't buy our Disney tickets anywhere else. Keep up the good work!!!! ~Mindy

Mar 02, 2012

Hello! I love your site and have purchased tickets from you several times…Thank you so much! Bobbi

Mar 02, 2012

Thanks Xxxx. Appreciate it.

Mar 02, 2012

Just received our tickets in the mail. We are all so excited to get to Disney since this is the first trip for all 3 of my kids.

Mar 01, 2012

WANTED TO LET YOU KNOW THAT THE TICKETS ARRIVED YESTERDAY AFTERNOON!! THANKS AGAIN

Mar 01, 2012

Great news. Thank you very much for taking care of that. Have a good one.

Mar 01, 2012

Thanks for your assistance with our order. Ken

Mar 01, 2012

Thanks so much for your help!

Feb 29, 2012

Hello Undercover Tourist. Firstly we received our tickets on Wednesday morning by fedex less than 3 working days after we ordered them from Dublin Ireland. Very impressed with the service.

Feb 29, 2012

Ok. Sounds great!! Thanks for getting back with me so quickly and have a great day.

Feb 29, 2012

Thank so much!!!

Feb 28, 2012

Thank you so much!!!!!!!!!

Feb 27, 2012

Great response. Received tickets fast... Heard many good reviews. Leaving for Disney this Friday with tickets in hand. Thanks

Feb 27, 2012

Received my first U.C.T park tickets today! Such an easy and flawless transaction :)

Feb 27, 2012

Undercover Tourist Team, Wanted to say thank you for saving me and my family close to $100 on our Walt Disney World tickets this year…Last year I also bought Orlando Flex Passes from your site, and the order process was equally as flawless and fast, with the added bonus of providing great savings! Looking forward to Spring Break 2012 in Orlando, and hopefully many happy returns for years to come. And when we do return to Orlando and the Theme Parks, we will always buy our tickets at Undercovertourist.com. Sincerely, Mark

Feb 27, 2012

Thank you for the speedy response.

Feb 27, 2012

Thanks again for another great experience and ticket savings. We've ordered WDW tickets from Undercover Tourist twice now, this time for 15 people…The Undercover Tourist app for Android was accurate and helpful in our decision-making while at the parks. We continue to recommend your services to friends. S. Murray

Feb 27, 2012

We got our tickets from you for our trip in 2010 & your service is fantastic! Thanks!! Sara

Feb 26, 2012

Thanks for the wonderful service you provided. I received my tickets, very quick, and ladies I spoke with over the phone, helped me and were super friendly.

Feb 26, 2012

Thanks so much!

Feb 26, 2012

Xxxx - I greatly appreciate this. Thank you so much for your help…Thanks again!!!!!!

Feb 26, 2012

Thank you so much! I am so pleased with how quickly the package arrived, and with the discount on the tickets. We will definitely be ordering from you again!

Feb 26, 2012

Thank you for the quick reply.

Feb 24, 2012

Just wanted to follow up and say thanks for helping me through this problem. Everything worked out fine, and we had a great time at Universal.

Feb 23, 2012

Hi! My name is Patricia and I’m Brazilian. It’s the 3rd time that I’m going to Disney World (now in May) and I’m surprised that I didn’t find your website sooner! It’s very good. Thank you for all the information, especially the Crowd Calendar. It was very useful when we were making our trip schedule. But I best not show your youtube videos to my fiancée, he’s afraid of heights and if I show those videos he won’t even get on the plane! Thank you and congratulations on the excellent site.

Feb 22, 2012

To the "Frog" family, Just wanted to let you guys know how much I appreciate your service. I think it was this time last year when I bought tickets from you and had them shipped FedEx to my work… Needless to say I rushed down to the dock and got my tickets. Talk about customer service! That was impressive. I always recommend your service when I hear of someone going to Orlando. Thank you! Best regards, Rob

Feb 22, 2012

Thanks so much Xxxx! Have a great day! Debbie

Feb 22, 2012

What a great experience… And the ability to call to get some fantastic advice was second to none. Brilliant service, thank you

Feb 22, 2012

Hi, I would like to take some time to compliment you on fabulous and very expedient service. I purchased 3 tickets last week and received them in the mail just a few days later! I could not ask for better service. Keep up the great work!

Feb 22, 2012

Awesome! Thanks so much for the speedy response! Have a great day, Colette

Feb 21, 2012

Thank you so much for your reply.

Feb 21, 2012

Plan to use Undercover Tourist again this year and always. I truly recommend you guys for anyone going to Disney.

Feb 21, 2012

Have used undercover tourist for the last five plus years when buying park tickets. Excellent service!!!

Feb 21, 2012

Love waiting for the mail to get my tickets quickly from Undercover Tourist! Thanks!

Feb 21, 2012

Thanks for the fast reply.

Feb 21, 2012

This is the best Disney planning site.:-)

Feb 21, 2012

Incredible advice, best prices and friendly service. Undercover Tourist gets your vacation started on the right foot.

Feb 20, 2012

Hi Xxxx, Thank you SO MUCH for your help. I've purchased from Undercover Tourist and referred my friends to buy from you numerous times and it looks like I've been doing the right thing. You guys ROCK! Michelle

Feb 20, 2012

We love your service, thanks so much! Park

Feb 20, 2012

Thanks so much for your help and prompt response! Fred

Feb 19, 2012

Thank you so much! This was my first time as a customer, but I will certainly be back, and recommend you! Amy

Feb 19, 2012

Thank you for the information provided. Best regards. Martine

Feb 18, 2012

THANK YOU, not only was your customer service amazing I am totally satisfied with my transaction. I received my tickets much faster than anticipated THANK YOU THANK YOU again.

Feb 18, 2012

Hello Undercover Tourist, I received my tickets yesterday, great service! The tickets are at a great price. My family will be purchasing tickets from you soon. We will be arriving Florida this summer! Your site is very informative and extremely helpful especially for us visiting for the first time (my second time in 12 years). I might consider purchasing the Kids Eat Free later in the month. Thank you again!! Carolyn

Feb 17, 2012

Thank you for the prompt response and confirmation.

Feb 17, 2012

Thank you. I will get my other tickets from you shortly. Have a great day. Rita

Feb 17, 2012

We will always buy our tickets from Undercover Tourist! Great Service and wonderful pricing.

Feb 17, 2012

Xxxx - thank you! I really appreciate it!!!!!

Feb 16, 2012

Well, thank you. That was very kind of you. Sincerely, Monica

Feb 16, 2012

Xxxx, Thank you so much! Rodrigo

Feb 16, 2012

Thanks - the tickets arrived today! Thanks for expediting. Athena

Feb 16, 2012

Great prices, even better service!

Feb 16, 2012

Thanks Xxxx. That’s really good to hear. I’ll go ahead and buy my tickets from your site right away! Ron

Feb 16, 2012

Thank you for your prompt response...Again, thank you for all your assistance! Regards, Karen

Feb 16, 2012

Amazing! We will definitely be using your service for all our Disney vacations from now on! Thank you!!

Feb 16, 2012

Thank you very much Xxxx!!

Feb 15, 2012

I have ordered tickets from your company and even have your app on my iPhone. You guys are great!!

Feb 15, 2012

Thanks again for your help. Shayne

Feb 15, 2012

Thank you so much for getting back to me so quickly! I will order them today! Natalie

Feb 15, 2012

Whew, that's a load off my mind. I thought they were, so thank you for confirming! I appreciate your quick answer. Thanks! Staci

Feb 15, 2012

Thanks for double checking & take care, Karen

Feb 14, 2012

Xxxx, Thanks so much for your help with this…Thanks, Laura

Feb 14, 2012

Ok. Thanks for that. Have a good day!

Feb 14, 2012

Thank you in advance for your assistance. You're a real lifesaver! Ryan

Feb 14, 2012

Xxxx, Thanks so much for your response! We will call this morning. Best, Christine

Feb 14, 2012

Thank you so much for all your help. It is really great of you to help me. I really appreciate it.

Feb 12, 2012

Thank you Xxxx! Hatem

Feb 12, 2012

Thank you do much for the prompt response.

Feb 12, 2012

Thank you so much for the tickets. I bought the tickets before the price increase last year and used them last week. The tickets worked great.

Feb 12, 2012

We were thrilled with not only the prices of our Disney World Tickets, but also how fast we received them! We will definitely refer friends and family to you, and remember you for future tickets! Thank you for making something about our vacation simple! The Champlain Family

Feb 10, 2012

I just placed another order through your great company. Thank you for offering a discount for Disney tickets and exceptional service! Ginger

Feb 10, 2012

Ordered on Monday, in my hands on Thursday. You folks are the best! JohnB (Six time customer)

Feb 09, 2012

Thank you for your help – and sorry I took so long to write back! Adrian

Feb 09, 2012

Thanks so much for the prompt service and reply. Carolyn

Feb 09, 2012

You guys are awesome - thank you!

Feb 09, 2012

Thanks and hope it’s a great 2012 for you too! Aylin

Feb 09, 2012

Thank you! Jean

Feb 08, 2012

Guys your service is EPIC..I have about 10 of my friends that I recently referred to you guys. You ship the tickets fast and customer care is always wonderful. Thanks again for making this part of the Disney adventure easy and affordable. James

Feb 08, 2012

Hi Xxxx, thanks for your reply, I appreciate your comments and suggestions.

Jan 31, 2012

Thank you! Gina

Jan 31, 2012

Xxxx, Thank you so much for the good news and the great service. Thanks for emailing me back. Have a magical day! Thank you, Vanessa

Jan 30, 2012

Good Morning, I just wanted to send you a note saying I got the tickets we ordered in half the time promised and they look great…We go in 3 days. Thanks again for your service. Ed

Jan 30, 2012

Hi Xxxx, Thanks again for your help…Thank You!! Lee

Jan 30, 2012

Thanks for the prompt response!

Jan 30, 2012

Thank you in advance for your response. WE have dealt with you (Undercover Tourist) before and it was a very positive experience. Sincerely, Joanne

Jan 30, 2012

We picked them last Friday. Thank you!

Jan 30, 2012

Dear Undercover Tourist, I am sending this email to tell you how impressed I am with what occurred…It is such a breath of fresh air to see a company concerned about the customer first and not the sale…A huge thank you for being such a conscientious, professional organization that puts the customer first. I will not hesitate to recommend your company! Not only was your customer service excellent, but your prices were the lowest of everyone's. Thanks for a GREAT experience. Kind Regards, Johnna

Jan 30, 2012

Thank you so much for superb customer service. I ordered my DISNEYWORLD tickets Friday, and added the 2 day shipping. We are traveling out early Wednesday morning. I received the tickets earlier than expected! I also was very pleased with the service given to me…I can't thank you enough for your excellent customer service, and piece of mind not having to worry if the tickets would arrive in time. I will recommend your business to all my friends! Sincerely, Meredith

Jan 30, 2012

Thank you for your help and your good work. Regards, Vanessa

Jan 29, 2012

Thank you for sending us the how-to information. Charles

Jan 29, 2012

Thank you so much for your help!

Jan 29, 2012

Thank you very much!

Jan 28, 2012

Oh thank you so much! Kind Regards, Steve

Jan 28, 2012

Thank You Xxxx, I placed my order. Karen

Jan 27, 2012

Thank you so much. Have a great day!

Jan 27, 2012

Thank you for your quick reply...I am looking forward to sharing great feedback about UT!

Jan 26, 2012

Thank you so much for as always, quick response and shipping to Canada! We were recommended to your services from a friend of ours, and this is the 2nd time we’ve purchased tickets. Having this service available to us seems to make the trip to Florida just that less complicated. You guys are GREAT! Michelle

Jan 26, 2012

Thank You for the refund and your prompt payment. Kindest regards, Greg

Jan 26, 2012

Thanks Xxxx!...Very grateful. Rafael and Beatriz

Jan 25, 2012

Thanks for your call Xxxx, I appreciate it…BTW, I love the new app. I used your free one last year and recommended it to friends. I really thought it was a time saver.

Jan 25, 2012

Thank you!

Jan 25, 2012

Thank you very much. Gayle

Jan 25, 2012

Hi Xxxx, Many thanks for the email…Thanks again! Richard

Jan 25, 2012

Xxxx - thank you so much for your response.

Jan 25, 2012

Xxxx, thanks for getting back to me…thanks very much, I really appreciated your help on this. Terry

Jan 25, 2012

Thank you for your time, Amanda

Jan 24, 2012

Thank you, looking forward to receive the tickets Mona

Jan 24, 2012

Just making sure! Thanks for the quick response!

Jan 24, 2012

Hi Xxxx, Thanks for all your help with this…Best regards, Richard

Jan 21, 2012

Hello! I downloaded both the Disney and the universal apps and they are awesome! Thank you SO MUCH!...Thanks again, Michelle

Jan 21, 2012

Xxxx - just wanted to send you a big thank you for all of your help. We have returned from our trip and had a blast! I've been spreading the word about the great service and also used your Disney app to help us plan our days at the park. It was fantastic. Thanks again! Christian

Jan 21, 2012

By the way, our Disney tickets arrived today. Thanks for the great customer service. ~Jennifer

Jan 20, 2012

Thanks so much for your time and your help. You were very pleasant to deal with. It is greatly appreciated.

Jan 20, 2012

Thanks for the speedy response Xxxx. I will place my order today!

Jan 20, 2012

Dear Xxxx thanks. You help me a lot. I will go today to Disney customer service!!!!! thanks again !!!

Jan 20, 2012

Hello!! We first have to say that we have been enjoying your site and are very appreciative of all the work and details that went into it. It has been most helpful and our trip is still months away!...Thank you for your helpfulness!

Jan 19, 2012

Hello, I have downloaded your app for Disney World and I like it very much…Thank you, John

Jan 19, 2012

Dear Undercover Tourist, Thank you so much for such speedy delivery. Ordering was so easy and my order was correct. And most importantly, I saved money!! Thanks so much!! Jennifer

Jan 19, 2012

Hi, I just wanted to say thank you for the quick service! We received our Disney tickets 4 days after ordering. We look forward to using them next month! Thanks,
Sharon K.

Jan 19, 2012

That helps a lot. We purchase our tickets from UnderCover Tourist because of convenience, price, but most importantly service. You have demonstrated that service, and we thank you. Thanks again. John

Jan 18, 2012

Thank you so much!!!!!!

Jan 18, 2012

Just got home from Orlando. Got tickets for both Universal Studios and WDW from UT. Awesome deal and service!! Can't wait for our next visit :)

Jan 18, 2012

Hello – I don’t often leave feedback, but I did want to send something to say Thank you, and keep up the great work! I have used your site two times in the past three years. Both times we saved quite a bit of money on theme park tickets, as well as the wait lines to buy tickets. The first time, we save a TON by going with you. The tickets came quickly, and ordering them was easy. Thanks again, and I will definitely work through you for our next trip! Regards, Kathryn

Jan 18, 2012

Hi Thank you for returning my email…Thank you for your speedy response and willingness to deal with this issue. Have a great day Amanda

Jan 18, 2012

Hello, I really love your website! I am planning a trip to Disney World this fall sometime…Thank you, Brian

Jan 18, 2012

Second time is a charm…..it worked and my order has been placed! Thank you so much.

Jan 18, 2012

We have used you guys quite a few times in the past few year for our DW tickets…and can honestly say…would never use anyone else .... Thanks a ton

Jan 17, 2012

That's correct. Thanks again.

Jan 17, 2012

Thanks for all your great tips! April

Jan 17, 2012

Thank you!!!

Jan 17, 2012

I appreciate your help and thank you for the calendar you provide on your website…Again thank you for all your help. Regards, Rex

Jan 17, 2012

Thank you for your time!

Jan 16, 2012

Thanks for your help!

Jan 16, 2012

Thanks so much! Angela

Jan 16, 2012

Thank you for the quick answer!

Jan 16, 2012

Ok, thank you very much.

Jan 16, 2012

Ok, thanks again for your help!

Jan 16, 2012

You guys are simply awesome!! ...super fast shipping!! Love Undercover tourist. I will be back again for our next set of Disney World hopper passes! Thank you!!!

Jan 16, 2012

Thank you so much for your help. Margaret

Jan 16, 2012

ok. Thanks!

Jan 15, 2012

Thanks Xxxx! I appreciate your help : )

Jan 15, 2012

Thanks for the QUICK response. I appreciate it - as this is our FIRST trip out to Disney World so I want to cover most of the details…I am happy I came across your site. Barb

Jan 15, 2012

Thank you so, so much for your help.

Jan 15, 2012

Thank you so much for your help with this.

Jan 14, 2012

Hi Xxxx, Thank you so much for the response and follow-up - I really appreciate it…Thank you for responding on a weekend when I should have called during weekday business hours. With much appreciation, Dave

Jan 14, 2012

Thank you so much for your prompt reply.

Jan 14, 2012

Thanks very much…when I checked the mailbox last night, the tickets had arrived!

Jan 13, 2012

Thank you

Jan 13, 2012

Thank you for your time.

Jan 13, 2012

Thank you so very very much!!! Lisa

Jan 13, 2012

Thank you for this security check! Marianne

Jan 12, 2012

Thank you very much.

Jan 11, 2012

Thank you. I received the tickets today, as a matter of fact.

Jan 11, 2012

Thanks a lot for your prompt reply.

Jan 11, 2012

Hi – thanks so much for the great Disney tips on your site.

Jan 11, 2012

Thanks!

Jan 11, 2012

Undercover Tourist ROCKS, and when it doesn't rock, it boulders! Our tickets arrived by mail a full four days earlier than advised, and they were exactly what we ordered! Sure feels good to have them in hand well in advance of our travel date, and at a price that beats everybody…Crystal clear instructions on ordering, excellent response time, courteous and prompt. We are so grateful to the in-the-know websites that linked us to you and will definitely use your services again when we go back to Orlando. Linda and Jim

Jan 10, 2012

My best friend just purchased our tickets for Disney from Undercover Tourist last night. Your website was so helpful.

Jan 10, 2012

Wow, fabulous, Thank you! :D

Jan 10, 2012

Hi Undercover tourist, Just wanted to say THANKS job well done. I placed an order on Friday morning & my tickets were sent out on Friday afternoon…What quick service. You guys are the BEST!!!!! You have another satisfied customer. I buy my tickets from them every year. Check out this site for AWESOME SERVICE. Yours truly, Lori Ann

Jan 09, 2012

Thank you very much for your prompt response.

Jan 09, 2012

Thank you very much for sending out our Disney tickets so promptly.

Jan 08, 2012

Many thanks Xxxx. Kind regards, George

Jan 08, 2012

Thank you for your quick responses to our earlier concerns. kind regards, Simon

Jan 06, 2012

Thanks Xxxx!

Jan 04, 2012

Thank you so much for your reply Xxxx, that’s great. Nicole

Jan 04, 2012

I just wanted to thank you so much for your wonderful service. We had to cancel our trip due to our daughter's illness and needless to say it was a crushing decision but your company made it easier to handle. Your prompt service and understanding were so appreciated. We have used your company in the past and will continue to recommend you to everyone we know! Amy

Jan 04, 2012

Thank you for the lightening speed of service. That’s why you guys are the industry standard! Have a great day! Best regards, Bill

Jan 04, 2012

Thank you! Jen

Jan 03, 2012

Thank you Xxxx! Christina

Jan 03, 2012

Thanks. Happy New Year! Connie

Jan 03, 2012

Thanks again, Joe

Jan 03, 2012

Hi Xxxx, Thank you for the info.

Jan 03, 2012

Hi Xxxx, happy new year. Thanks for your help, I´ve already received the credit on my card. Thanks a lot. Bye Astrid

Jan 03, 2012

Thanks for your help! Mark

Jan 03, 2012

Thank you! We have returned from a great trip this Christmas. The APP is great!

Jan 02, 2012

Thank you very much for your help.

Jan 02, 2012

Dear Xxxx, Thank you, thank you, thank you! You're the best. I'll keep an eye out for the email tomorrow. Happy New Year! Highest regards, Camilla

Jan 01, 2012

We received it yesterday. Thank you very much.

Dec 31, 2011

Thanks for the great service, and have a wonderful New Year! Regards, Martin

Dec 31, 2011

Ok, thank you.

Dec 30, 2011

Thank you for your help Brian

Dec 30, 2011

Good morning, We just ordered multi-day tickets through you. -Thank you very much- we appreciate you and use you every time we come to Orlando…Thank you so very much for your assistance! Todd & Trina

Dec 30, 2011

Thank you. You are always a pleasure to do business with. Art

Dec 30, 2011

Thank you Xxxx…Thanks also for the great service. Lin

Dec 30, 2011

Thank you!

Dec 29, 2011

I'm not sure who to specifically address this note too, but I wanted to make sure I sent on my thank you and praise for the tremendous service and care that was provided to me by Xxxx…Frankly I've never experienced this over the top service ever before. I have had some helpful people before but Xxxx topped them all.

Dec 29, 2011

Hi, Just downloaded your app. Great one!...Thanks! Nathan

Dec 29, 2011

We really love your web site. We just purchased 2-5 day tickets and received them in the mail…Thanks so much for your great service.

Dec 28, 2011

Thanks. Very helpful.

Dec 26, 2011

Thanks for the reply. I appreciate it.

Dec 26, 2011

It worked! Crisis averted! Thanks again - really appreciate it.

Dec 26, 2011

Thank you so much…You have made my day. Thanks, Joey

Dec 25, 2011

Good Day ‚ò? We always get our tickets from you (you guys totally rock!)‚ĶThanks, Darbie

Dec 24, 2011

Thank you for getting back to me so quickly.

Dec 24, 2011

Thanks very much and Merry Christmas!

Dec 22, 2011

I GOT THEM! THANK YOU! THANK YOU! THANK YOU! I have told many of my friends about Undercover Tourist. You guys have EXCELLENT customer service and I will definitely be purchasing through this site again…I appreciate all the personalized service I received. Happy Holidays!

Dec 22, 2011

Hi Xxxx, Thanks for the great help you have provided for the past few days. I deeply appreciate all the kind assistance you have provided. Thanks! Cheers, Yun

Dec 22, 2011

Hello Xxxxx, My order arrived on Monday -- thank you for getting it here so quickly!... Thank you for your help, Beth

Dec 21, 2011

Dear Xxxx…Happy Holidays and thanks for all your help. I will continue using the UCT as I travel frequently to Disney. Will also refer my friend thanks to your top notch service. Kind regards, Ruth

Dec 21, 2011

Xxxx, Thank you for your assistance….Thank you for standing behind your guarantee. Sincerely, Jenny

Dec 21, 2011

Thank you very much.

Dec 21, 2011

Hello UCT, This is my second time to use your service for obtaining WDW theme park tickets. Both times now I have enjoyed the ease with which I can use your website, price out my tickets, order them and then have them in my mailbox a few days later…I have recommended your site/services to many other families who have also used your site…I love the info and assistance that your site provides for the parks (tips, hours, advised travel days etc...). I look forward to using your site a third time :) Thank you, Monique

Dec 20, 2011

Thanks Xxxx, I'm sure it will be amazing! Merry Christmas! Martin

Dec 20, 2011

Thank you, I'll see what I can find out today!! I appreciate your response.

Dec 20, 2011

Thank you for your prompt follow up!

Dec 19, 2011

We left our 3 day tickets to Universal for 10 family members at home by mistake and Undercover Tourist saved our vacation…Thank you so much for all your help. I will definitely buy all my attraction tickets through you from now on. Thanks again, Susan

Dec 19, 2011

Thank you very much for your quick and friendly customer service. It is appreciated. Dana

Dec 19, 2011

Hi Xxxx, Thanks for the email and prompt reply…Kind regards, Martin

Dec 19, 2011

Thank you so much!

Dec 19, 2011

Thank you for your help.

Dec 19, 2011

Thank you!

Dec 19, 2011

Dear Xxxx, Many thanks for your quick reply. Can you please send me the address to ship you back one ticket only…Warmest regards, Ruth

Dec 17, 2011

Hey, I just wanted to let you know I was so happy with my Walt Disney World ticket purchase from Undercover Tourist…Tickets were perfect, exactly as ordered…We used 4 of our 10 days last month and with the no expiration option we are saving the rest for a future trip. Shipping was fast and I will definitely use you in the future as well as recommend you to friends! Thanks again! Keri M.

Dec 17, 2011

hi! I just found your website and I think it's fantastic!...Thanks for your response. Sylvette

Dec 16, 2011

That's so awesome! Thank you so much!...Have a great day!

Dec 16, 2011

Thanks for the fast response.

Dec 16, 2011

Wow! Xxxx, thank you so much for such great customer service! You guys rock. I'll gladly be buying a couple more tickets for Universal Studios in a few weeks with Undercover Tourist. Thank you, -- Jose

Dec 16, 2011

Thank you very much, your company has been recommended by many websites, and now I see why, you have wonderful costumer service.

Dec 16, 2011

Good Day ‚ò? We always get our tickets from you (you guys totally rock!)‚ĶThanks, Darbie

Dec 15, 2011

Thank you so much.

Dec 15, 2011

I wanted to let you know that I received the tickets in the mail. I appreciate all of your help with sending the copies. I have already recommended Undercover Tourist to friends that will be travelling to Orlando in the spring. Thank you so much for the great customer service!! Jeremy

Dec 15, 2011

Hi Xxxx, I just thought I would let you know that our tickets arrived last Friday - I was so surprised it only took 4 days! Thank you very much for your help. Happy Christmas! Rachel

Dec 14, 2011

We spoke on the phone the other day and really appreciate your help. We have been able to enjoy our trip and look forward to visiting Orlando again soon…Thank you very much, Dan

Dec 13, 2011

The tickets arrived today. Thank you so much! I don't normally have to plan last minute trips, UCT has helped to make this a lot easier! Roland

Dec 13, 2011

Hi Xxxx, Thank you so much for your prompt reply we have used your website in the past and are very pleased with it…Thanks a mill, Sarah

Dec 12, 2011

Thank you so much for your help! Have a great day, Cyndi

Dec 12, 2011

Thanks, Xxxx.

Dec 12, 2011

Thanks a lot, Xxxx! Have a good one, Heng

Dec 12, 2011

Xxxx, I just got the tickets. Thanks so much! Jian

Dec 12, 2011

Thank you!

Dec 12, 2011

I love your calendar showing busy dates for Disney…We are planning on coming down next fall and would like to use your calendar to buy our tickets. Thanks

Dec 12, 2011

This looks great! Thank you!!!

Dec 11, 2011

o.k., thanks 4 letting me know so promptly!

Dec 11, 2011

Thanks for the info and confirmation.

Dec 10, 2011

I wanted to let you know that the tickets arrived safe and sound today…Thanks again for looking into this for me. Robert

Dec 10, 2011

Thanks a lot for your help!

Dec 10, 2011

Thank you very much for your help!...I just checked my mailbox and found the paper tickets were delivered today…Thanks for your precious time and have a nice weekend! Jie

Dec 10, 2011

It is a pleasure doing business with you. Michele

Dec 09, 2011

Thanks for your quick response!

Dec 09, 2011

Thanks for your help!

Dec 09, 2011

Hi Xxxx. Thank you…I have my tickets. Thanks very much

Dec 09, 2011

Thanks for your reply.

Dec 08, 2011

Thank you very much.

Dec 08, 2011

I HAVE THE TICKETS. REPEAT-I HAVE THE TICKETS. Thank you so much for your help. Let the fun begin....Best regards, Gus

Dec 08, 2011

Hi, Thanks for this...the tickets arrived today!!!!!!! Thanks again! Gerald

Dec 07, 2011

Thank you. Best, Rich

Dec 07, 2011

Thank you very much. Now we all have confirmation for tickets.

Dec 07, 2011

Hi Xxxx, thank you for your quick reply…thank you for your service. we will certainly book again through next year. Blessings Gerben

Dec 06, 2011

I would like to inform you that we received our tickets yesterday, in perfect shape. Thank you very much. :)

Dec 06, 2011

Thank you Xxxx. Sharon

Dec 06, 2011

Thanks!

Dec 06, 2011

Thank you so much for your email. Have a wonderful holiday season. Regards, emi

Dec 05, 2011

We received the tickets. Thank you very much.

Dec 04, 2011

Thank you for your reply.

Dec 04, 2011

Thank you very much for your prompt service and for the kind query…My fiance and I will not hesitate to order from you again. We look forward to receiving our Disney World tickets. :)

Dec 04, 2011

Love your postings on YouTube. My family and I have been to WDW 3 times and your videos brings us great memories...Thanks Curt

Dec 03, 2011

Thank you.

Dec 02, 2011

Thanks for your assistance Keir

Dec 01, 2011

I have purchased tickets from you on several occasions and appreciate your service…Thanks. Wil

Dec 01, 2011

Thanks a lot! appreciate it. :-)

Dec 01, 2011

I LOVE Undercover Tourist, we are about to go to WDW again in January for the 8th time and have bought my tickets from Undercover Tourist the last 4 visits and will do so again!

Dec 01, 2011

Thanks Undercover Tourist!!! You're awesome!

Dec 01, 2011

Hi! First off… LOVE the new format of the web site! Great job!...Happy Holidays, Dan

Dec 01, 2011

Hi I'm from Singapore and we're planning to visit Disney World from Dec 10 - 17. Your website came highly recommended for discounted tickets :)…Regards, Christina

Dec 01, 2011

Thanks again for a wonderful site.. The last 2 I ordered came so fast.

Nov 30, 2011

Thank you for the information.

Nov 30, 2011

Thank you!

Nov 30, 2011

Thank you for your quick service. Have a good day.

Nov 30, 2011

Ok great, thank you very much :)

Nov 05, 2011

Thanks for your quick answer. Greetings Debby

Nov 05, 2011

Once again, thank you for your EXCELLENT service! Ordering, communication, shipping, tracking, delivery, & did I mention pricing…I don't know why anyone would purchase WDW passes from anyone else! Rose

Nov 05, 2011

I have happily used your company for many years for my tickets to WDW… Thank you so much! Much appreciated! Jen

Nov 04, 2011

Thank you for the confirmation. Everything about ordering went very smooth…Brenda

Nov 03, 2011

Thanks for the quick replies and following up with us. You rarely see this kind of customer support from companies these days. I'll be sure to put in good words for you and Undercover Tourist…Thanks again for all your help! Wade

Nov 03, 2011

Thank you for your reply and wishes…Thank you again, Sharon

Nov 03, 2011

Thank you for your assistance, Kind Regards Pip

Nov 02, 2011

Thank you for the quick response.

Nov 02, 2011

Hi there, got the tickets today - thank you! This seemed to be a super smooth process - I hope that's an indication of how 'magical' our trip will be!! Thank you, Diane

Nov 02, 2011

I love you guys - honestly! Great app, fast service to get tickets and great website.

Nov 02, 2011

Thank you and have a good day!

Nov 01, 2011

Thank you so much for the confirmation phone call…Thank you so much. Have a nice day! Suzanne

Nov 01, 2011

Amazing! Thank you for helping me on this and for doing it so quickly. Mamie

Nov 01, 2011

Okay thanks for the reply…Thanks again. Jeremy

Nov 01, 2011

Thanks for your help…Kind Regards, Brendan

Oct 31, 2011

Just wanted to let you know that the tickets arrived today - in plenty of time…super fast free shipping!! Thank you for helping me!

Oct 31, 2011

Thanks for your time, Julie

Oct 31, 2011

Thanks for the attention, Daniela

Oct 31, 2011

Thank You

Oct 31, 2011

Thanks so much for such a quick reply. Julie

Oct 29, 2011

Thanks for your prompt attention!!! Thanks for your help today!!! Misty

Oct 27, 2011

Thank you Xxxx! Have a good afternoon!

Oct 27, 2011

Thank you for your time.

Oct 27, 2011

Thank you very much for your service…Thanks again, Charlene

Oct 26, 2011

Thanks so much for getting back to me. That is a weight lifted off my shoulders. Thanks so much, Sarah

Oct 26, 2011

Hello – This past week was the second time that I have ordered our Disney tickets through undercovertourist.com…The tickets worked perfectly for both of our trips. We walked right up, and went right in through the gates. The shipping on the tickets was fast.... Thanks again for contributing to a successful Disney trip for our family! Sincerely, Kathryn

Oct 26, 2011

Thanks!

Oct 25, 2011

Thanks so much!

Oct 25, 2011

Awesome, thanks!

Oct 25, 2011

Ok, no problem. Thanks for your quick reply, Patrícia

Oct 25, 2011

Hi Xxxx, The tickets arrived today and all is in order. Thanks for taking care of us...we are going to Disneyworld!!!

Oct 25, 2011

Received the vouchers today......Again thank you so much for professionalism in this manner.......You helped keep my daughter's birthday an extra special moment, Herbert

Oct 25, 2011

Hi Xxxx, Thank you so much for getting back to me…Thank you for your help! Sandi

Oct 24, 2011

Thank you very much for your quick response.

Oct 24, 2011

Thanks for your quick follow up…Thanks for the great customer service…Tracy

Oct 23, 2011

Thank you for your assistance!

Oct 23, 2011

Hello, We bought tickets from you a few months ago and had a great time in Disney World Orlando and Universal Studios this past week; we are definitely going back…Thanks! Stephanie

Oct 23, 2011

Hello Xxxx, Thanks for the quick response…Thank you, Alexandre

Oct 21, 2011

I received my tickets (for Universal Orlando) today in the mail, and first I must say I'm very impressed with the speed of delivery (a week to Canada!) and the straightforward ordering process... our instructions to take care upon reviewing/receiving were well noted - I've already made photocopies and scanned copies for my travel records "just in case".

Oct 20, 2011

Yea! Thanks!

Oct 19, 2011

Thank you SO MUCH for that…I really appreciate your quick response too! Thank you again, Jenna

Oct 19, 2011

ok, thanks for your information.

Oct 19, 2011

Okay thanks, I appreciate your help. Neesha

Oct 18, 2011

Thanks!

Oct 18, 2011

Many thanks for your collaboration and prompt reply. Sylvia

Oct 18, 2011

Many thanks for your super quick reply, Thanks again, Dave

Oct 17, 2011

Good morning! Can you tell me when your site will post the 2012 "When to Visit"? It is such a help in planning trips. Thanks so much for your great site! Neisha

Oct 17, 2011

Dear Xxxx, Thank you, thank you, thank you!!! I am so appreciative of everything you have done…I wish every company I dealt with had the level of customer service Undercover Tourist provides. You are the best :) Sincerely, Jenna

Oct 17, 2011

Thank you for your super-quick reply.

Oct 16, 2011

Thank you for your reply.

Oct 15, 2011

Thanks so much Xxxx!! We got our tickets with ease…We will remember your excellent customer service for next time! -James and Kelly

Oct 15, 2011

Thanks Xxxx. That's exactly what I'll do! Laurie

Oct 15, 2011

Thanks for you quick response.

Oct 15, 2011

I wanted to let you know that my family and I just got back from Florida. I purchased our Disney World tickets through you and had no problems. I will recommend your company for purchasing tickets to friends and relatives. Thanks again for making an important vacation easier. Bob

Oct 14, 2011

Thanks for your help!

Oct 14, 2011

Thank you for your quick response.

Oct 13, 2011

Thank you so much for your help! You have made me feel so much better and I really appreciate you getting back to me so quickly. I know people who have used your service before for tickets and they always rave about you, and now I can see why. Thank you again!!! Sincerely, Jenna

Oct 13, 2011

We got our tickets!! I am so happy and relieved. Thank you for your patience and help. I know I probably seemed a little crazed. We are doing the happy dance in Massachusetts!!

Oct 13, 2011

Good afternoon to all at Undercover Tourist, I just wanted to say to Undercover Tourist, especially Xxxx, that I am really pleased with your service… Xxxx was kind and patient with my emails and assured me that everything would be fine. … I will definitely use you again in the future and I truly feel that you really do care about your customers. Thank you, Patti

Oct 12, 2011

Great- thank you!! Paula

Oct 12, 2011

Hi Xxxx, I appreciate all of your help in the matter of our tickets.

Oct 12, 2011

Awesome!! You are fantastic and I feel so much better knowing your there for us!! Thank you and talk to you soon. Patti

Oct 12, 2011

Thank you so much…easiest return I’ve ever done!! Have a great day!! Dawn

Oct 12, 2011

We are so excited and impressed at how fast we received our tickets, you guys are AWESOME! I will definitely recommend and use your service again…Like I said, you guys are AWESOME! Thanks a bunch! Sincerely, Hawkins Family

Oct 11, 2011

Xxxx & Undercover Tourist Customer Service, In the days of old, I would have been out $85 because I would have had to buy another ticket. However, because of your thoroughness, helpfulness, and promptness, I don't need to fret about misplacing my ticket… I'll be a returning customer to Undercover Tourist in the future!!! Thanks again, David

Oct 11, 2011

Thank you for your immediate attention to this matter. Kim

Oct 10, 2011

Thank you for your help, Carolyn

Oct 10, 2011

Thanks for your great Customer Service! David

Oct 10, 2011

Wow you are the best!! Thank you so much for your attention to this matter. I feel so much better.

Oct 10, 2011

Hello, I have read all the excellent comments on your service…Many thanks for your help. Sylvia

Oct 09, 2011

Thanks for the great deal…and for the great website!

Oct 08, 2011

Ok thanks I appreciate you getting back to me.

Oct 08, 2011

I believe it was handled through your emergency line, or at least it will be Monday - thank you for your help.

Oct 07, 2011

Hi, Absolutely brilliant, thank you! The customer service at UCT is some of the best I've come across :-) Take care

Oct 07, 2011

Thank you very much for your help, really appreciate it. Many thanks, Karen

Oct 07, 2011

Excellent -- thanks for letting me know.

Oct 06, 2011

I appreciate your help.

Oct 05, 2011

Thank you for easing my mind. We love you guys!!! And so do my parents!! We always order from you and have been for years. DVC members since 1996. Patti

Oct 05, 2011

Good morning! I have many Disney apps on my iPhone and I have to say yours is THE BEST! It has many of the best features from other apps combined into one…Thank you for your time and please keep up all of your good work! All the best, Leigh

Oct 05, 2011

Well, thank you very much. You are exceptionally kind to compensate for an error not of your making! I see why you get such high customer service marks.... Thanks again. Obviously I will recommend you highly :-) Kris

Oct 04, 2011

Thank you for the very quick reply. Matt

Oct 03, 2011

Thanks for your quick response. You are true professionals. I will tell everyone I know about your service. Have a great week. Georganna

Oct 03, 2011

Thank you for your reply.

Oct 03, 2011

Thank you again so much.

Oct 03, 2011

I just wanted to say thank you for your speedy service! My family (12 of us all together) are going to Disney in a few weeks. I have ordered tickets from you numerous times and each time received the tickets in just a few days. You guys are great! Jeanette

Oct 01, 2011

Yes, Please if you don't mind Xxxx. THANK YOU SO MUCH for getting back to me so soon! Go ahead and upgrade! Diana

Sep 29, 2011

Thank you so much for the prompt response! I see the other package (with the 2 orders) should be delivered today. I think its great you try to put them in the same shipment, and I know I ordered them spaced apart. Thank you for the great assistance and quick shipping! Thank you, Kelley

Sep 29, 2011

This is our first time using Undercover Tourist for tickets, look forward to a great experience! Thank you, Kelley

Sep 29, 2011

Greetings! I purchased three Disney World tickets from you…before a January 2008 trip. They still have a few days left…and the No Expiration option was purchased. Fortunately, we still have the copy of the backs of the tickets you provided with the tickets (great perk, by the way!)…Thanks! Lisa

Sep 29, 2011

Hi there,…Thanks for your help. Komi

Sep 28, 2011

Hi Thank you for your fast response.

Sep 28, 2011

Thanks so much, I have used your service before for tickets and I was very happy with it!

Sep 27, 2011

Thank you so much Xxxx but I was able to find it in my spam on my other account! Appreciate all your help, have a wonderful day!

Sep 27, 2011

Thank you for your email.

Sep 26, 2011

Perfect. Thank you.

Sep 26, 2011

Thanks again - I appreciate your time and assistance.

Sep 26, 2011

Thank you so much for you quick response and action, very much appreciated.

Sep 26, 2011

Xxxx, thank you for following up and correcting my order.

Sep 26, 2011

Hi, First, thanks so much for your wonderful service. We purchased our Universal tix from you last year and you were great!...Thanks! Rich

Sep 26, 2011

Perfect. I will watch for our tickets. Thanks.

Sep 26, 2011

Yes, this is correct Xxxx. Thank you very much. Karl

Sep 25, 2011

Dear undercovertourist-team, Thank you very much for your great service in advance!...Thank you very much for your effort, Kind Regards, Kerstin

Sep 25, 2011

Thanks!

Sep 25, 2011

Xxxx, thank you.

Sep 24, 2011

Thanks for the response. I was hoping that was the case. We will watch for our tickets.

Sep 23, 2011

Thank you so much!