Customer Reviews & Feedback
We love hearing from our frog fans! Undercover Tourist has grown through happy customers sharing their experience with others - so if we've made you a happy customer, please tell someone!
Share your frogtastic feedback
Dec 29, 2009
Thank you for your message.
Dec 28, 2009
Thank you so much.
Dec 27, 2009
Thanks for taking the time and effort to help... Steve.
Dec 25, 2009
Thankyou. The tickets have now arrived... Merry xmas!
Dec 25, 2009
I recently purchased a 6 day ticket package for my family of 4... Thanks so much. Missy.
Dec 24, 2009
hi, we ordered tickets from your wonderful site... Thank you for all your help. Sharon.
Dec 24, 2009
I just received my package today... Thanks for your help for this! Yao.
Dec 24, 2009
Thank you. Katrina.
Dec 23, 2009
Thank you Happy Holidays!
Dec 22, 2009
Thank you very much for your quick response. Guillermo.
Dec 22, 2009
We purchased tickets a few weeks ago... and thank you so much your service is wonderful all of our family members use your service, too. Sharon.
Dec 21, 2009
Thanks much for your help. Vickie.
Dec 19, 2009
I just purchased 4 of your online your offers of a 3 day Disney park ticket with the 3 day bonus. Anyway, the value looks great and we look forward to our first visit to WDW over the holidays. Sincerely, Dean
Dec 19, 2009
I've purchased tickets from your website... many thanks
Dec 19, 2009
thank you!
Dec 18, 2009
Thanks so much for your help : ) Tina.
Dec 17, 2009
Just wanted to drop a line and let you know your # 1 in my book. I have used your company a couple of times now and the service I have been given is Remarkable. Last year I used your company to purchase my Disney tickets and I had them shipped to my house, I expected to receive them in 3 to 5 days but I fell out when they hit my door the next day. Well it's that time of year again and I let time slip by and forgot to order my tickets, so I called you customer service line and spoke to Xxxxx she handled taking my order over the phone and told me when and where they will be for pickup when I arrive in Orlando this up coming week. She was a true professional on the phone and I feel you have a Great employee that seems to care about your customers. Thanks again. Jeff
Dec 17, 2009
Thank you for ease of ordering tickets.
Dec 16, 2009
That's perfect thanks so much! Mary.
Dec 16, 2009
thank you so much. i really appreciate your customer service. i have used you in the past and will again in the future. thank you again. eric
Dec 16, 2009
Thanks very much for your help!
Dec 15, 2009
Dear Undercover Tourist, Thank you for offering such a valued service. My son and I recently returned from Disney and aside from the wonderful time it was such a relief to know that the tickets ordered were genuine. I've since recommended your site to friends and family. Thanks again!!!! Veronica
Dec 15, 2009
Thank you for your assistance. Regards shannon.
Dec 14, 2009
Thank you.. Received the tickets within a week to Ireland, great customer service and saved myself hundreds of euros on theme park tickets compared to Irish travel agencies prices! Ciara
Dec 14, 2009
great! Thank you so much and Happy Holidays!
Dec 14, 2009
Thanks again! I'll tell all my "mouse" friends about UndercoverTourist. Please keep the thermostat up down there ..we could use a week of 70-80 degree weather - it's been cold and yucky here. SET
Dec 13, 2009
Thanks!
Dec 12, 2009
Many thanks for your quick reply.
Dec 12, 2009
Thank you again for all your help.
Dec 12, 2009
I received the tickets in phenomenal time and am so pleased with your service.
Dec 11, 2009
I received our tickets today many thanks.
Dec 11, 2009
Thank you.
Dec 11, 2009
Thank you for your attention to this matter.
Dec 10, 2009
Making you clearly the better deal by about $10.00 .
Dec 10, 2009
Thank you so much!.
Dec 09, 2009
Thank you Thank you Thank you. Thank you again!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Dec 08, 2009
Thanks for your help!
Dec 08, 2009
Many thanks for your answer!.
Dec 08, 2009
Thank you for your help Best regards.
Dec 07, 2009
You are awesome! Thank you!.
Dec 07, 2009
Thank you so much!!!
Dec 07, 2009
Thank you so very much!! Disney, here we come! Happy Holidays to you!.
Dec 07, 2009
Thanks for your speedy response.
Dec 06, 2009
Thank you for your quick response. I am ordering the tickets. Thanks!
Dec 06, 2009
thanks
Dec 05, 2009
We just received our order... Thanks!
Dec 05, 2009
thanks for the reply... Thanks & Regards
Dec 04, 2009
I just placed an order today for 3 adult & 1 childs Disneyworld tickets... Thanks so very much & have a great day
Dec 02, 2009
Terrific! Thanks SO much!
Dec 02, 2009
Thank you for your prompt reply, I really appreciate it!
Dec 01, 2009
Thank you very much Happy Holiday's to you & your's.
Dec 01, 2009
thanks so much
Dec 01, 2009
Thanks for your help!.
Dec 01, 2009
first i would like to say thankyou undercover tourist. i traveled to florida on 10.11/09 and brought the magic you way base tickets with 5 fun days and a ticket for sea world. they all worked perfect and can not thank you enough and you are now my number one place for tickets and will 100% be using undercover tourist in the futer.and to add the tickets came really fast thanks again.
Dec 01, 2009
Hello! My family and I purchased tickets on your site for a number of attractions in Orlando... Thanks so much!
Nov 30, 2009
Many thanks for your quick and efficient response...
Nov 30, 2009
Dear Undercover Tourist: Just returned from our WDW vacation... they worked just fine through six days of park hopping and fast passing. Best of all, we saved $80! Thanks so much.
Nov 30, 2009
Would like to thank you for when my plans changed you arranged an easy refund. Would book tickets with you again.
Nov 30, 2009
Thanks very much.
Nov 30, 2009
Many thanks and regards.
Nov 29, 2009
Many thanks
Nov 29, 2009
Thank you for your quick response and attention.
Nov 29, 2009
We've bought tickets from you several times & have always been pleased with your service. Thanks
Nov 27, 2009
Thank you
Nov 25, 2009
Hello, Just discovered you and I'm so grateful!
Nov 24, 2009
hello there... we have never visited disney before and i discovered your site by accident, and your prices are exellent if i understand them correctly, its great that we can just buy want we want and not parks that we know we wouldnt visit. thankyou
Nov 24, 2009
Undercover Tourist, I wanted to let you know that you provide a great service. We are going to Disney on a budget and your site made it alot easier. The tickets came even faster then the 10 days more like a few days. I will recommend you.
Nov 23, 2009
I am so thankful that you guys have a copy of the tickets.
Nov 23, 2009
We just returned form our Disney trip and purchased our tickets through Undercover Tourist!!!! We were thrilled with the speed of the order, as well as how easy it was to complete the transaction. I will certainly use your services again and pass the word along to friends and family!!!! When we saw people waiting in line to pick up their tickets, rather than using the park, we were so glad we purchased in advance. Thanks for the extra savings you afforded us!
Nov 23, 2009
I just sent an order in and got the confirmation. We should be good to go. Thanks
Nov 22, 2009
Hi and thank you for such an easy web site to use ... Many thanks
Nov 22, 2009
hello, I have used your company for tickets on several trips to orlando (great service)
Nov 22, 2009
Thank you so much for your outstanding service and quick reply. Thank you again, and I'll certainly spread the word about your website!
Nov 22, 2009
Thankyou for your quick response
Nov 21, 2009
We are well pleased with your service and enjoyed our first trip to Disneyworld last April after purchasing tickets from your website. Thank you for your help.
Nov 20, 2009
Thank you so much for the fast delivery! Now I can pack in peace! Will order from undercover tourist EVERY time! (Tix went from FL to PA)
Nov 19, 2009
Thank you
Nov 16, 2009
Thank you very much for your response.
Nov 15, 2009
Thank you so much; I am very relieved.
Nov 14, 2009
Thanks
Nov 14, 2009
Thankyou once again
Nov 14, 2009
Thank You for your understanding
Nov 13, 2009
Many thanks, PS: a great service by the way - and we will return.
Nov 13, 2009
Thanks a lot!
Nov 12, 2009
I can't believe that. You are all so awesome! I will refer you to everyone I know visiting Disney. Thanks
Nov 11, 2009
Very pleased with this company, quick delivery, great prices! Thanks
Nov 10, 2009
Thanks for your help, just let me know what I need to do. Many Blessings!
Nov 09, 2009
Thank you very much.
Nov 09, 2009
Thanks for the speedy response!!!
Nov 09, 2009
Hi. I was very excited when I learned of your company and the discounts available.
Nov 09, 2009
Wonderful service , I got the tickets in 2 days and we even had someone else decide to go with us so we decided to order another ticket. It also was delivered in 2 days. Outstanding service! Cant wait to spend the holidays at DISNEY WORLD!!
Nov 09, 2009
THANK YOU so much for your support and understanding. It is much appreciated. Hope you are having a blessed day!
Nov 07, 2009
I just rcvd the tickets and have not opened them. Thank you.
Nov 05, 2009
Thanks so much for the speedy service. I ordered one set of 3 7 days passes and got them in 2 days... We then added another to the party so i ordered one more 7 day pass and also got it in 2 days .. Awesome Service!!!!! I will recommend you to all my friends!!!
Nov 04, 2009
Thanks!
Nov 03, 2009
Thank you for the tickets, you've sent them by fedex, I got them today where very happy. My 3 year old daughter is very glad. I'm pleased by your service thank you
Nov 02, 2009
Thank you so much for your quick response, as always it is a pleasure doing business with Undercover Tourist.
Nov 02, 2009
Thank you for your help, the tickets have arrived.
Nov 01, 2009
Once again... thank you for your super response.
Oct 30, 2009
WOW...talk about prompt.
Oct 28, 2009
Hi I recently purchased 3 7day Park Hopper +WaterParks tickets from you. I have received them.
Oct 27, 2009
We just got back from our weeklong trip at Disney, and the tickets worked great...no problems at all! Your site was easy to order from, and the tickets arrived within the timeframe stated. We saved quite a bit of money seeing as we had 5 people in our group. Thank you!
Oct 27, 2009
Hi, I just wanted to let you know about the wonderful experience we had with Undercover Tourist and in particular with one of your reps, Xxxxxxx. We were in Disney's Hollywood Studios last week, 10/19, and on my husband, on his way to get fast passes for Toy Story Mania, lost 2 of our 6 day park hopper tickets. He immediately went to Disney's Guest Services to see what could've been done. Guest Services worked with us for almost an hour, but as we didn't have the ticket numbers to the lost tickets, they weren't able to replace them. They told us that if we could get the ticket numbers then they would be able to reissue. I didn't have my receipt with me in the parks, but called our credit card company and they gave me the number for Undercover Tourist that came through on the credit card charge. I called and explained the situation to Xxxxxxx, who immediately took my cell phone number and said that she would look up the ticket number information and call me back. Within 5 minutes she called me back with the info and we went back to guest services and had the lost tickets replaced! Xxxxxxx saved the day and the trip for us! Thank you very much for your wonderful customer service and we will definitely be using your services again :-)
Oct 27, 2009
Thank, I appreciate your prompt reply and attention
Oct 27, 2009
Thanks for the quick reply!
Oct 27, 2009
Thank you. Will let others know about your positive service.
Oct 26, 2009
Hi I just placed my order through your site ... Thanks
Oct 26, 2009
Thank you verrrry much! I really didn't think you could do anything since I ordered the tickets so long ago. Again thank you and I will continue to recommend you for Disney tickets
Oct 26, 2009
Thank you
Oct 26, 2009
I read about your company and am so happy I did. Your service is excellent. Our tickets arrived quickly and our order was fulfilled correctly. I felt that I received real value from having purchased tickets from your company. Thank you. Regards
Oct 26, 2009
Hello! I recently purchased park tickets for Disney from your site (thanks for the great service so far!),
Oct 24, 2009
Hello I have purchased my Disney tickets 3 times from Undercover Tourist and I am very happy with the ticket prices and delivery speed.
Oct 24, 2009
Hi, We have used your sight for years now and think it is fantastic.
Oct 23, 2009
Thank you very much!
Oct 23, 2009
Dear Undercover Tourist, I just ordered tickets from you AGAIN for our upcoming trip to Walt Disney World!! THANK YOU! As I said I have used your service before (many times) and I wanted to thank you for your professionalism, quick shipping and flawless service!!!! I recommend you to everyone who is heading to Disney! Just wanted you to know! Have a MAGICAL day!!!
Oct 22, 2009
Order was delivered today. Great service thank you.
Oct 20, 2009
Thank you for your quick response
Oct 20, 2009
Thank you very much.
Oct 20, 2009
I just received tickets I had ordered from you for the Kennedy Space Center. Thanks.
Oct 19, 2009
Thank You!
Oct 19, 2009
Thank you so much
Oct 19, 2009
I just wanted to let you know that our tickets arrived in the mail today! Yippee!! Thank you so much for your assistance and concern. I will have no problems with using Undercover Tourist again for my ticket purchases, your customer service is fantastic!
Oct 19, 2009
Just came back from Disney World, using tickets I bought from Undercover Tourists. Great telephone service, speedy delivery. Thank you very much. I'll definitely call upon you all again.
Oct 17, 2009
Thank you for the tickets they arrivered earlier that I expected and just as you said thanks we had loads of fun will use your site again. Kind reagards
Oct 15, 2009
I ordered my hopper passes on your web site. Your prices were the best and my tickets were delivered in less than 2 weeks. I knew I could trust your site because I've been ordering hopper tickets from Undercover Tourists every year for the past 8 years. Keep up the great service!!
Oct 15, 2009
We just returned from WDW Orlando, Florida my family and me (vacation from september 22nd to october 2nd 2009). No problems at all with the tickets at WDW, Universal both parks and Gatorland. We even upgraded your base tickets at WDW ticket center to get the Park Hopper option (Too much people in all parks). No problem at all too. I would definitely use Undercover Tourist again for any tickets. Great vacation and great saving for us! Thanks again!
Oct 15, 2009
Thank you
Oct 15, 2009
Thank you!
Oct 15, 2009
You are the greatest !!! Thanks !!
Oct 13, 2009
Hi, I have received and checked my tickets, for the Arabian Nights you have sent 8 adult tickets.
Oct 11, 2009
I purchased 6 tickets to the Universal Studios and City Walk last night. Thank you for your help!
Oct 11, 2009
I wanted to thank you for all your help last week (10/3) when I somehow left Connecticut with my tickets still home. I was stressing the whole time on the plane and I remember reading about how you can reissue the tickets if something ever happened to them. I have used UT two times now and I will be buying all my tickets from you in the future. I really appreciate calling me back once you got into the office on Monday morning.
Oct 10, 2009
Ordered my tickets on Thursday from Arizona and received them in 2 days on Saturday. Thanks!! We will be using you again.
Oct 10, 2009
Wonderful - thank you!!!
Oct 10, 2009
Thanks for your help.
Oct 10, 2009
Thank you
Oct 08, 2009
I'll look for the tickets in the coming days. thanks again
Oct 08, 2009
I MUST say that first of all you have wonderful customer service!! Xxxx helped me with my order on several occasions and saved me some heartache from my stupid banking establishment. Secondly your prices were cheaper than going through the original WDW website. No shipping fees and taxes included. My father, was the one who joined this site and gave my brother and I his password, etc...to get on here. I know we will have a blast, my 7 yr old daughter has been ready for this trip since June. Both she and my hubby will be seeing the "magic" for the first time-me it's been over 20 yrs. THANKYOU....I am VERY pleased. It's good to get posative feedback rather than negative...isn't it?? Thank you
Oct 08, 2009
thank you so much!
Oct 08, 2009
I bought our Disney tickets from yourselves and was very pleased with the communication, speed and price.
Oct 07, 2009
Appreciate your attention and expedite reply.
Oct 07, 2009
Thanks for quick response!!!
Oct 06, 2009
Just received my tickets and everything is great, even received them a little earlier than expected. Great customer service. Thanks
Oct 04, 2009
Thank you for the quick response.
Oct 03, 2009
Hello, I ordered "14" day ultimate tickets two weeks ago and was happy with the prompt service and delivery.
Oct 03, 2009
thank you
Oct 02, 2009
Hi, I have purchased tickets from Undercover Tourist in the past and have been very pleased with the service.
Sep 30, 2009
Thanks!
Sep 30, 2009
I recently bought tickets from you and I just wanted to thank you, you are great!!!!, i will recommend to others. Excellent price, good service and quick delivery, my tickets arrived so fast. Thanks, I will definitely use your services again.
Sep 30, 2009
What a surprise! I was expecting my tickets by October 2nd and I received them today September 30th. Thank you.
Sep 27, 2009
Hi, we ordered Disney tickets from you 2 years ago and everything was great.
Sep 27, 2009
Hi I have just received the tickets for the Orlando flex plus so thank you for that.
Sep 26, 2009
I have just ordered the tickets
Sep 26, 2009
I have recently ordered my disney world tickets from you.Thanks
Sep 26, 2009
I just wanted to thank you for so promptly sending our tickets for our visit to Orlando next month! We ordered 4 tickets to Kennedy Space Center, and they arrived 3 days after being ordered! Always wonderful to order from your company. Thanks again!
Sep 25, 2009
Thank you.
Sep 25, 2009
thanks for your help.
Sep 23, 2009
A very nice website and easy to maneuver through. Great price on tickets and answered questions on all of the "what if's". Also walked you through each of the steps for buying your tickets on line. Thank you.
Sep 22, 2009
Wow! That was quick!
Sep 22, 2009
thankyou
Sep 22, 2009
Thank you for all your time in this it is appreciated
Sep 21, 2009
Thanks for the super fast reply. As always, top notch customer service!
Sep 21, 2009
Thanks for your attention
Sep 20, 2009
Thank you very much.
Sep 19, 2009
Awesome. Thank you!
Sep 18, 2009
Thanks
Sep 17, 2009
We were very pleased with the service and how the tickets were accepted at the gate. I was hesitant to order from a third party, but with the other positive commnets I did and was pleased. Due to my questioning attitude, we didn't order very far in advance and paid the small additional amount for the quick mailing and we received the tickets 3 days before we left. I'd use Undercovertourist again to buy any tickets needed.
Sep 17, 2009
Thank you for your prompt attention and assistance.
Sep 16, 2009
Thank you very much! I will be a repeat customer.
Sep 15, 2009
thank you for the fast service and all else. Thanks
Sep 15, 2009
Thanks again for your help
Sep 14, 2009
Excellent service....will recommend to others.
Sep 14, 2009
Fast service. you guys are great!!!!
Sep 14, 2009
Hi I just discovered your site and I love it!
Sep 14, 2009
Thank you so much
Sep 14, 2009
I ordered a six day Disney Park Hopper Pass on Saturday, August 1, 2009 and received it on Thursday, August 6th. I was pleased with the timely arrival of my order and the price I paid for the pass. I thoroughly enjoyed my Disney World vacation and will definitely order tickets through Undercover Tourist in the future.
Sep 14, 2009
This service level is what makes you guys so wonderful! I'll let you know this evening what we plan on doing. Thank you so much
Sep 12, 2009
I recently bought tickets from you. Thanks for your help!
Sep 12, 2009
Thanks!
Sep 12, 2009
I have been using your company for the last 5 years and would not go anywhere for my Disney tickets.
Sep 11, 2009
Thank you for your prompt reply
Sep 10, 2009
A big thank you for your help in this matter
Sep 09, 2009
Hello. I received the tickets.
Sep 08, 2009
Thank you
Sep 08, 2009
THANK YOU ! THANK YOU! YOU HAVE A CUSTOMER FOR LIFE! I will of course recommend your service to anyone and everyone.
Sep 07, 2009
Thanks for the tickets, which arrived here in Australia just 7 days after I ordered them. Great service!
Sep 07, 2009
Thank you
Sep 06, 2009
I am very pleased with your service
Sep 06, 2009
Yes, these tickets are real! Just returned from WDW. No problems at all with the tickets. I would definitely use Undercover Tourist again for any tickets.
Sep 05, 2009
Thank you so much for the speedy delivery of our Disney tickets. I ordered them on Thursday and received them today, Saturday. You're great!!!!! We will definately use your services again.
Sep 04, 2009
Thank you This is the 2nd time we have used undercover tourist for our Disney and Flexi tickets, not only are they the cheapest (take my word for it after hours of net surfin) but free delivery & arrived within 3 days of my order. Fantastic service.
Sep 03, 2009
Thank you for the discounted ticket offer and for the option to get them here so quickly, for a nominal fee! We're all so excited to be going to WDW! Thanks, again!
Sep 03, 2009
Customer service at its best. Received all tickets with no problems. Very quick service. Thank you very much.
Sep 02, 2009
Got tix within a week and they were the REAL deal!! Thanks!
Aug 31, 2009
Thank you for your prompt email, it is very much appreciated.
Aug 31, 2009
Hello, we ordered WDW tickets from you a few weeks ago. Got them very fast, thank you
Aug 31, 2009
I was shocked to get my tickets this morning, having only ordered them on Thursday evening. I was not expecting them until the end of this week. Thank you for the prompt shipment and for your service. I'm very impressed with your level of professionalism and customer service. We will be back to purchase tickets for our future trips.
Aug 31, 2009
Thank you
Aug 26, 2009
Hello! Just wanted to say what a great service you provided! I did lots of searching to try and find the best deal for Disney tickets for UK residents and your site won hands down! The tickets arrived extremely quickly as well! Very happy! Will recommend to anyone I know looking for tickets! Thanks!
Aug 25, 2009
Dear Sirs, I received my order today and as very pleased with the quick delivery.
Aug 25, 2009
Hi, Thank you for the prompt delivery of the above order. I purchased these tickets in advance for a planned trip in May 2010 as they represent particularly good value.
Aug 25, 2009
Thanks so much.
Aug 24, 2009
Just wanted to send a note to let you know how happy I am with your prices and service. I've never found tickets for WDW any cheaper than you and I've always gotten them in just a few days. I won't buy my tickets anywhere else! Keep up the good work!
Aug 24, 2009
Hi, Just returned from our holiday at Disney world. Ordered tickets in mid July for my family at it took just 3 days to get to me in London! Thanks for an excellent service and the best prices on the net. The tickets are the real thing and worked as expected at all the parks. Regards
Aug 23, 2009
Thank you. They came very quickly. Thanks again
Aug 21, 2009
Hi just to say I ordered tickets from you on Wednesday 19th August and I had them delivered to Scotland today Friday 21st August.A great service.Thank you.
Aug 21, 2009
Thanks for your help.
Aug 21, 2009
Thanks
Aug 20, 2009
Tickets arrived today Thank You
Aug 20, 2009
Thanks and looking forward to it!
Aug 19, 2009
We received the tickets. Thanks for your assistance.
Aug 18, 2009
Thank you!
Aug 17, 2009
Thank you so much for your prompt help! Have a great day!
Aug 17, 2009
I thank you for the show of good faith, and it only goes to show that when you deal with a first class outfit that any thing that comes up can be taken care of. thank you again
Aug 17, 2009
Thank you very much - I appreciate it - will buy from you again when tickets are needed.
Aug 17, 2009
I appriciate your help, every little bit helps, Thank you.
Aug 17, 2009
Great, thanks again and I will definitely be getting my tickets from you. Regards
Aug 17, 2009
Just returned from DisneyWorld. The tickets were shipped the same day I ordered them and exactly what I ordered. They worked perfectly at the parks. I will definitely use you in the future. Thanks.
Aug 13, 2009
Thank you so much for the quick response and turn around time!!!!
Aug 13, 2009
Thank you.
Aug 11, 2009
Thank you so much for the prompt service. The tickets were ordered on July 29 and received in less than a week. Once again excellent service and great prices.
Aug 10, 2009
Hello! I just received my tickets today, Thank-you.
Aug 07, 2009
As always, I got exactly what I ordered in less time than expected. Thank you!
Aug 06, 2009
this is the second or third time I have used this service. I found it to be totally reliable and the service outstanding and the prices very very reasonable. keep up the excellent way you do business. I for one will continue to use this service as long as I go to any of the DISNEY PARKS . Thank you
Aug 06, 2009
Hi guys, I ordered my tickets on Saturday, August 1st. I received an email the following Monday, August 3rd saying my order was shipped. I am very happy to say that I received my tickets today August 6th. I am so excited being this is my first trip to Disney World. Thank you so much
Aug 05, 2009
To Whom It May Concern: Thank you so much ! Ordering was Super Easy and at Great Prices for our WDW tickets! Prompt Delivery! A Big Thumbs Up ! Thanks,
Aug 05, 2009
Hi, Just wanted to say thank you for getting our Florida park tickets to us on time. The fed ex tracking was great and it is good to find a business that does what it says it will. I will definitely recommend your company to others, Many thanks
Aug 05, 2009
THanks for the quick response. Thought that would be the best idea.
Aug 03, 2009
Thank you so much for the fast, efficient service. We received our Disney tickets just days after ordering them. We saved money and are ready for our Disney trip. I was a little hesitant ordering tickets from a company other than Disney. The write up did not overstate your service. Thanks again!
Aug 03, 2009
Hi ... i just wanted to say thank you for providing us with exceptional service. I just completed my order and it was so easy. We have ordered through your site before and were really surprised and happy with how easy it is to navigate through the pages and how quickly the tickets came. I recommend your site to everyone visiting the Orlando area. Keep up the good work!!
Aug 02, 2009
Thank you very much
Aug 02, 2009
Thank you for the information and the quick response!
Aug 02, 2009
Thanks for helping out. I really appreciate the time and attention.
Aug 02, 2009
Thank you so much! I really appreciate it. We've always been happy with the service from Undercover Tourist and this certainly confirms that further.
Aug 02, 2009
Thanks. a GREAT company!
Aug 02, 2009
Oh- thank you so very much!
Aug 01, 2009
Thank you
Aug 01, 2009
It all worked out. Thank you so much for your response and help!
Aug 01, 2009
Thank you very much. I did leave a voice mail as well this morning but you can ignore it. I REALLY appreciate it very much. You are awesome!!!
Aug 01, 2009
We received our tickets yesterday and are very happy and excited to be going to see Cirque Du Soleil. Thank you for your very prompt delivery.
Aug 01, 2009
Thank you very much for holding that ticket order.
Aug 01, 2009
We were estactic and relieved to see your reply this morning. We will definitely contact you again!
Jul 29, 2009
I'm happy so far about your service. Thanks again...
Jul 28, 2009
I am absolutely speechless! I placed an order on Tuesday & got a phone call from a very friendly worker within 5 minutes of placing my order. She was calling to verify my address due to an address discrepancy. I also couldn't believe that my tickets arrived here, in Hawaii, with free shipping, on Saturday. Just 4 days after placing my order! I was so hesitant that I only purchased a few gatorland tickets as a test. Well, I'm blown away! I will be placing the rest of my Orlando orders this week! I'm letting everyone I know how AWESOME your company is!
Jul 27, 2009
Thanks for the fast reply! I will order the tickets.
Jul 24, 2009
Hi, In today's mega deal world there are so many website that advertise deals but fail to deliver. Initially I was uncomfortable buying tickets online. But after placing the order I have been very happy. The tickets were delivered as promised, actually arrived a day early. Definitely recommend using undercovertourist.
Jul 23, 2009
Thank you!
Jul 22, 2009
Have a wonderful day and again thanks for tending to the order so quickly!
Jul 22, 2009
Hi team, Just a word to say thank you for your great customer service and a lightning fast delivery. We received our tickets (5 Disney, 5 Universal/Island & 5 Gatorland) within 6 days to Laval, Quebec, Canada. Excellent Service and great saving for our family. Would do business anytime with you again.....Highly recommended!
Jul 22, 2009
Thank you for your prompt delivery notice!
Jul 22, 2009
Thank you
Jul 22, 2009
WOW-thanks for the SUPER FAST delivery of our tickets! So happy we went with UndercoverTourist-saved money and didn't have to leave the house to purchase the tickets-GREAT DEAL!!! Thanks A Bunch!!
Jul 21, 2009
thanks very much.
Jul 21, 2009
Thank you so much for you help!!!!
Jul 21, 2009
Thanks for your prompt followup. best regards...
Jul 21, 2009
After doing a lot of research, I found that Undercover Tourist were the cheapest tickets. They were also super fast on getting the tickets out to me. I received the tickets within 3 days with delivery confirmation. I couldn't ask for better service. I highly recommend them.
Jul 20, 2009
Thank you for quick and reliable service. We received our tickets within 2 days as described. I will definitely use you again.
Jul 20, 2009
thank you
Jul 20, 2009
Thanks
Jul 19, 2009
Thank you so much
Jul 17, 2009
I received our ticket. Thank you so much for your wonderful attentiveness for our order. Will order in the future without hesitation.
Jul 16, 2009
Thank you :o)
Jul 11, 2009
Thanks for the tickets
Jul 11, 2009
Thank you tickets arrived
Jul 08, 2009
Thank you for your speedy delivery. We received our tickets within 2 days. Excellent
Jul 08, 2009
I can't tell you how much I appreciate that. I'll be placing another order with you shortly...
Jul 08, 2009
Tickets ordered from you on 2.7.09 arrived to us in UK today 8.7.09, well before the 12 business days quoted! Excellent service!
Jul 07, 2009
Thanks for shipping my order on same day I ordered . I appreciate your promptness. I was a little concerned because I needed them on 7/17/09 because that is the day I will be leaving for my trip to Disney but no reason to now be concerned because of your promptness. Thanks again
Jul 02, 2009
Hello, Just writing to thank you for the excellent service. We got our Disney tickets just when you said we would, with no worries. We had an excellent trip - having the tickets in advance helped a lot! Thanks again
Jul 01, 2009
Just to say tickets arrived today, I am so impressed with your prices and service I'll recommend you to anyone I know going to orlando Kind Regards
Jul 01, 2009
Pricing was great and the tickets arrived quickly. Thanks for the great service.
Jun 29, 2009
Thank you for promptly refunding the tickets. I recommended your sight to a number of families we met while in Florida. The next time we visit the sunshine state we will be buying our tickets through the Undercover Tourist. Sincerely
Jun 29, 2009
I was overwhelmingly pleased by (1) the honesty of your prices, (2) the speed of ticket delivery and (3) the courtesy of your customer service representatives when ordering our Disney World passes, so much so that we ordered an additional pair of tickets that were delivered as promptly as our first order! We would highly recommend your services to anyone looking for some kind of discount on their vacation passes.
Jun 29, 2009
We just got back from 5 days at WDW and our tickets were perfect. The cost was much cheaper than anywhere else and the shipping was very quick. I am telling all my friends about your services. Thank you for making our vacation perfect! Sincerely
Jun 27, 2009
thanks so much for being so fast
Jun 26, 2009
Thank you so much for the speedy order processing and for the credit! I really do appreciate it. I'm so glad I found Undercover Tourist -- you always go "above and beyond" to provide great service! I'm very happy to have established a "repeat customer" relationship with your company, and I'll continue to recommend you to others! You're the best!
Jun 25, 2009
OVER THE YEARS WE'VE BOUGHT OUR TICKETS FROM UNDERCOVER TOURIST, AND BEEN VERY HAPPY WITH THE RESULT. WERE GOING TO ORLANDO AGAIN THIS YEAR AS A PARTY OF 10. THANKYOU.
Jun 25, 2009
I received the ticket yesterday, Wed. It is the correct one. I just wanted to let you know. Thank you so much. Will order another ticket soon.(We have ordered before too) Sincerely,
Jun 23, 2009
As a travel professional, I appreciated your prompt and efficient service ... the discounts were nice a well.
Jun 22, 2009
Thank you
Jun 22, 2009
Hi Thank you for sending us our tickets so promptly.
Jun 21, 2009
You are absolutely wonderful!!!
Jun 20, 2009
I want to thank you for providing a great product at a great price.
Jun 17, 2009
Thank you again this year for your wonderful customer service. I've used your company for the last 3 years in a row for our attraction tickets & I cannot believe how consistently efficent you have been! Well done & thank you so much for the fantastic, super speedy customer service. I only ordered my tickets on Mon, its now Wed & I have them in my hand & I live all the way away in Ireland. That's a quality service. Keep up the good work. All the best
Jun 15, 2009
i know that this email is really late but the summer of 08 was a blast and my family has you guys to thank. we purchased a multi park package that gave us access to all of the main parks in Orlando and gave me the piece of mind and flexibility in schedule. Your service was top of the heap. I sit at my computer now planning a big multi family excursion back to Orlando next summer and thought of no one else for our park ticket.
Jun 15, 2009
We purchased Disney World tickets from you in April and we were very pleased with your service and the price.
Jun 12, 2009
Good Afternoon, Just wanted to say thankyou for a fantastic service you have provided. I only ordered my tickets after 2pm on wednesday and they have come today (friday). Will definately use you company again. Kind regards
Jun 10, 2009
Thank you, we can't wait. Have a good day.
Jun 10, 2009
You guys have a great service! Thanks again for your assistance.
Jun 10, 2009
Many thanks for your very prompt response
Jun 09, 2009
Thank you
Jun 09, 2009
Wow, great service. Received my tickets in 2 days. Thanks
Jun 05, 2009
Thanks, we have recieved the tickets today, great service Regards.
Jun 05, 2009
THANKS AGAIN. I will recommend you to all I know who are planning a vacation to Orlando.
Jun 04, 2009
Two weeks ago we ordered our Disneytickets and Orlandoflextickets for our holiday in August. Today we received the tickets on our adress in The Netherlands. GREAT service, thanks!
Jun 03, 2009
I can't say thank you enough, not only for the expedient service, but for your attention to detail and care for your customers!! We just completed our third order from this company, have never been anything but pleased and have recommended you to friends who have gone on to use your services, and were pleased as well! We will be repeat customers as long as this company stays in business!! Thank you!
Jun 03, 2009
Thank you for your prompt responce. Thank you so much.
Jun 02, 2009
thanks for getting back to me so quickly (and for being so honest).
Jun 02, 2009
tickets arrived this morning - they are all ok - thanks for a very quick and reliable service. Thanks
Jun 02, 2009
Thanks so much for all your help! I love your services! I use y'all every time we go to Disney World
Jun 02, 2009
THANK YOU FOR YOUR SPEEDY RESPONSE AND DELIVERY OF MY TICKETS. I WILL BE SURE TO SUPPORT UNDERCOVERTOURIST IN THE FUTURE. BY THE WAY, I LIKE YOUR NAME.
Jun 02, 2009
Thank you very much, both parcels were recieved today. Regards
Jun 01, 2009
thank you so much
Jun 01, 2009
However, none of his help would have mattered if your company did not keep such thorough records. Your employee had the fax sent in less than 10 minutes, and I cannot tell you enough how thankful I am for your helpful, speedy, and thorough customer service saved our trip! Thanks - you've found a permanent customer. I sent feedback to Disney about this issue, praising the Guest Relations cast member and I mentioned your company's name. When I find a company that goes above and beyond, I tell everyone! Thanks again!!!
Jun 01, 2009
thanks for your quick reply.
Jun 01, 2009
Thank you so much for the lightning fast delivery of our Disney tickets. We will definetely keep you in mind for any future ticket needs!!
May 31, 2009
Thank you for the wonderful customer service.
May 29, 2009
Thank you!! looking forward to buying tickets again someday!!
May 28, 2009
Wow that's great, thanks for letting me know. Kind regards
May 28, 2009
To Under cover tourist, I order some tickets from you Monday and got a e-mail the very next day that my tickets had been shipped, I had them in my hand by Thursday. I go to Orlando every two year but never have used your service before. I must say I am very very happy with the easiness of your service and your website. I will be telling all my friends about your web site and service. We are all Fla. Junkie and travel lot. Will be using your service again. Many Thank
May 27, 2009
Fantastic and efficient service. Got tickets at will call with no trouble. Will order from you again. Thanks!
May 25, 2009
Thanks!
May 25, 2009
Wow you guys are awesome! Happy Memorial Day to you and yours :-)
May 24, 2009
Thank you so much for the prompt reply. That is very reassuring to know, we are still hoping to get to Florida this year all going well. Thanks again.
May 24, 2009
Thanks looking forward to it already
May 22, 2009
Got it, thanks.
May 22, 2009
Thank you for shipping them out today.
May 22, 2009
Thank you for the tickets which I received by post today.
May 20, 2009
Thank you SO MUCH!!!!!! I truly appreciate your help - you are awesome!!! Have a fantastic day!!
May 19, 2009
Hello!! Thank you so much for your help!
May 18, 2009
So easy to order and you had our ticket here fast!! Thanks for great customer service!!!!!!
May 16, 2009
I already received my tickets! Thanks for your fast response!
May 10, 2009
Thanks again.
May 08, 2009
Thanks for the quick delivery and great price on the 3 day park hopper passes for Walt Disney World. The tickets were ordered just before we went to Florida and we got them on time for a wonderful vacation. Thank you for a wonderful vacation!
May 08, 2009
thank you for your help. i look forward to buying my tickets fron you
May 06, 2009
Thank you for the tickets received today.
May 06, 2009
Your site is the best as well as your prices. I made an order last minute and the tickets were delivered to my home with in 48 hours. 7 of us (5 adults and 2 children) were able to enjoy our Disney tickets and we used the money we saved to upgrade for a day at Typhoon Lagoon. I had to call to make sure I would receive my tickets before I left and I was reassured by the most pleasant woman that everything would be fine. She was absolutely right. I can't imagine going to another site for tickets. Your customer service is A-one too.
May 06, 2009
Great!! Thank you for your help!! I will definitely recommend your company to my friends!!
May 03, 2009
Thanks...you have been helpful.
May 03, 2009
Thank you so much! We are so looking forward to our trip, thanks for the great deals. We will be sure to refer you onto anyone we know travelling to Disney World. Cheers
May 03, 2009
Thank you for being so nice and thoughtful.
Apr 30, 2009
Hi guys, Just a note to say many thanks as I received the passes in the mail yesterday. Thanks a million, I'll definitely recommend you again =) Best regards
Apr 29, 2009
I wanted to say thank you for your assistance in correcting the mistake I made when placing my order. I ordered a Disney World child's ticket instead of an adult ticket and did not realize my mistake until the tickets arrived. It was wonderful of you to allow me to return the incorrect ticket and replace it. Thank you for such wonderful customer service and I will continue to tell my friends how impressed I am with Undercover Tourist. Thank you
Apr 27, 2009
Hello! First, we've purchased from you a number of times - always terrific service and the best prices anywhere!
Apr 27, 2009
Great service, friendly, and SUPER fast shipping. Thanks for everything!!
Apr 24, 2009
Undercover Tourist, We place an order for 9 tickets. It came so fast! We had our tickets in less than a week. I am so excited to go on our Disney vacation! I will recommend you guys to everyone. Fast and efficient! Reliable!
Apr 24, 2009
Many thanks for this. Regards
Apr 23, 2009
Hi thank you for your wonderful service.
Apr 22, 2009
You have a great operation! I highly recommend your service to everyone. Good prices and fast service!
Apr 21, 2009
We received our Disney tickets today, thank you so much for your prompt attention.
Apr 21, 2009
Excellent prices, service and super FAST shipping! Will spread the word! Thanks a million!
Apr 18, 2009
Thanks so much!!
Apr 14, 2009
Thank you so much for your help with my mistake. i really appreciate you straightening it out so quickly and apologize for making extra work for you! Great customer service :)
Apr 11, 2009
Just wanted to send a quick thank-you to your service. We received our tickets in record time, and amazed at how easy the process was. Nothing like making sure your prepared when you hit Disney. Will definately recommend your service to future friends and family that travel south. Thanks again.
Apr 08, 2009
thanks
Apr 08, 2009
Just received our Disneyworld Tickets by Regular mail - Ordered 28 March , Received 7 April. 10 days to Australia was within your timeframe specified. Excellent service. Looking forward to our stay 30 June-7 July in Orlando
Apr 06, 2009
WOW - What a great experience - a web site that is easy to use - NO HIDDEN FEE'S, EXCELLENT PRICES and WARP SPEED SHIPPING! All around a great experience. Don't let other sites fool you - these folks INCLUDE sales taxes and all other fee's in the price they quote - THAT MAKES THEM THE BEST DEAL HANDS DOWN. We have great discount program where I work (ticketsatwork) and Undercover still beat them by 25 dollars on the same tickets - that might not sound like a lot but it'll pay for meal while on vacation or perhaps a go-kart ride on one of the local tracks for my son and I ......... Great to do business with and they will be my #1 choice for tickets in the future!!
Apr 06, 2009
thank you!
Apr 04, 2009
I want to thank you for the fast service. This is the third time I have ordered tickets from you. Your staff is courteous and very helpful. I will recommend your services to anyone needing tickets to the Florida attractions. Also, you have loyal customer for all future trips.
Mar 31, 2009
Thank you!
Mar 31, 2009
Great thanks
Mar 31, 2009
That is great! Thanks
Mar 30, 2009
The tickets worked out great. Thank you so much! I am so glad I found out about you guys!!!
Mar 30, 2009
Thanks for the quick service and great prices. Our tickets arrived as promised and we had a great trip!
Mar 28, 2009
Thank you so much!
Mar 28, 2009
Thank you very much for your answer. Thank you so so much again
Mar 28, 2009
We received our order super quickly and less expensive than I could find anywhere else. The tickets worked great and we had a wonderful time! Thanks!!
Mar 25, 2009
HI, I wanted to say thank you, first of all, for the fast shipment of my tickets! I can't wait to go! Thank you, in advance, for all your help! I look forward to using your company again in the future.
Mar 25, 2009
Just wanted to thank you for the great service and the wonderful price. I checked around and you have the best price by far. I will definitely be recommending you to all WDW fans. Thanks again
Mar 25, 2009
I just wanted to thank you for the wonderful service by your company. The tickets I ordered were delivered to me very quickly; the communication was effective and polite; and the customer service rep I talked with was very helpful and knowledgeable. Keep up the good work. It was a pleasure doing business with you. I will definitely use your services again and recommend you to others.
Mar 24, 2009
Thank you very much for your excellent customer service team and policies. I made the mistake of leaving our tickets at home. I called your customer service line and they e-mailed me the ticket numbers and cover letter that allowed me to go to guest relations at Epcot and get new tickets issued. You saved my trip as the family was not too happy about the forgotten tickets. I will wholeheartedly recommend you to my friends who plan on visiting Orlando! Thank you Undercovertourist.com!!! Best Regards,
Mar 24, 2009
I ordered our MYW tickets on the 19th and they arrived today, the 24th. This will be our first trip to Disney, but hopefully not our last. I will look forward to referring people to your site and using your service again in the future!
Mar 24, 2009
Hi Xxxx, Thank you so much for taking care of this. It is because of excellent customer service like this and your great reputation that will make me use UT for all future purchases. Thanks again
Mar 24, 2009
Thank you for this very quick reply.
Mar 19, 2009
Thanks. I was amazed at your service. I order on Monday and received my tickets on Thursday. I just wished I had ordered my Sea World tickets through you. I ordered them over a week ago and I am still waiting for them to be processed. I will recommend you to anyone who is going to Disney World.
Mar 19, 2009
Our first time doing business with your company and can state that we are completely satisfied with your service our tickets to DisneyWorld arrived promptly and we will be a repeat custumer in the future Thank You
Mar 18, 2009
Thank you very much, Xxxx! Regards,
Mar 17, 2009
Thank you so much!
Mar 16, 2009
I received my package already! Thank you so much for your help. Great service and I will be sure to tell all my friends about you.
Mar 16, 2009
Thank you!!
Mar 16, 2009
Thank you for your response.
Mar 16, 2009
Thank you that is very kind of you.
Mar 13, 2009
Received them. Thanks
Mar 11, 2009
they came today and they are the right tickets, thanks so much for the fast service!
Mar 11, 2009
Hi, We just received our tickets to Disney and Kennidy Space Center. I just wanted to say thanks for the fast delivery and to confirm our travel dates with us. Great service!
Mar 06, 2009
Thank you so much for your great service. I ordered my tickets on Monday and Thursday they were in my mailbox. I love that they were real tickets. We saw several parties get up to the gates only to be directed to the will call because they had vouchers for tickets not real tickets. I would have been very sad to sacrifice park time in the will call line. I will definitely tell people to use your site. We had a great trip. Thanks again for your help!
Mar 06, 2009
Thanks.
Mar 03, 2009
Thank you so much for accepting the change from the original order and for processing the order so quickly! Your business is the best. I appreciate it!
Feb 27, 2009
Thank you SO much, Xxxx......Really appreciate it. Many Thanks
Feb 24, 2009
This is perhaps the fifth time I have purchased tickets from you guys. I was referred from a wonderful site. What I like about your service, besides the price, is the constant stream of communication from you to me. Continue the good work. Thanks Again
Feb 17, 2009
Hi, I just want to say thank you for the fast delivery of our Walt Disney World Magic Your Way ticket! We really appreciate it! We will definitely use you again the next time we need tickets! Kind Regards
Feb 16, 2009
I wanted to say a big thank you! I bought our tickets from Undercover Tourist and I somehow dropped my daughters ticket once inside Animal Kingdom Park. After a couple of hours I went to customer service and asked them what could be done and we were late for a lunch reservation for Rainforest Café. They looked at the other 3 tickets I had and after about 10 minutes they told me that they were unable to figure out the adult ticket number for my daughter and told me that there was nothing they could do unless the ticket was turned in. I told them we had reservations at Rainforest Café and we were meeting relatives. They told me that my daughter would have to purchase another ticket to get back in (since Rainforest Café is outside the ticket area). I was in a panic because we still had 5 days left on the ticket. I went to Rainforest Café while my daughter waited inside customer service. I asked my wife if she had the package that our tickets came in and she did. I called the Undercover Tourist number on the sheet and told the representative for them that I lost a ticket. She was so great, she told me to walk back over to customer service and give them the ticket number that she gave me over the phone and she would get on the phone with them if needed and assured me that this would get resolved. Within 10 seconds of getting back into customer service I had a new ticket in my hand for my daughter!!!! THANK YOU SO MUCH!!!!!!
Feb 15, 2009
OMG !!! Got our passes and I am SO PSYCHED now. I was surprised how fast they came, too. Great price, great service (I called with some payment questions) and overall thrilled with your site. Thank You for making the magic a bit more affordable.
Feb 06, 2009
Thank you very much!
Feb 05, 2009
Thank you so much.
Feb 01, 2009
Hello, I ordered and received (thanks!) 4 day MYW with 3 days free Disney World tickets.
Jan 30, 2009
I would just like to say "Thank You"! It is always a pleasure dealing with this company. I have been buying my tickets thru you for several years now and never have any problems. I just ordered this ticket this morning and already shipped. Super customer service. I recommend everyone to buy their tickets from you.
Jan 27, 2009
Thank you very much for the pixie dust.Regards
Jan 23, 2009
Thank you SO much for helping to get the ticket refunded. If I ever need tickets again you can be sure I will use UCT. We are so excited as we leave for WDW a week from Sunday with our 4 grandchildren. I will love watching them have fun and being a kid again myself! It's not often you find someone who will go out of their way to try to satisfy a customer but you went above and beyond. Thank you again. Sincerely
Jan 23, 2009
Dear all, Thank you so much for the fast resolution of my issue. I am truly impressed with your customer service. Kind regards
Jan 14, 2009
Thanks for your help
Jan 13, 2009
Thank you for your timeliness. Please proceed with the order. Also, if you can send me a final email to confirm the oreder was placed, I would greatly appreciate it. Thanks again
Jan 09, 2009
THANK YOU...you have a customer for life with this type of service! Have a good weekend and agusn thanks.
Jan 08, 2009
To the Undercover Tourist agents- I just wanted to write and compliment you on your outstanding customer service. I placed an online ticket order on Monday, 1/5. I got a personal phone call the next morning from one of your agents- she asked about when I needed the tickets. I explained that I needed them before the guaranteed 10 business day shipping date, but didn't specify rush shipping because I had ordered from UT before and the tickets always came very quickly. We decided that the tickets would be sent by standard shipping, and I was given assurances that even if they did not come in time for our trip, UT would take care of me. Forward to today (only 3 days after I placed the internet order). I went to the mailbox, and there were my tickets from UT. A truly impressive turnaround time! I knew I could count on UT to get my tickets to me, but I never expected to see the envelope this soon. Just another reason I recommend UT to everyone I know who will be going to WDW. Thanks for all you do. In business today, it is rare to come across a company that does what they promise, much less go above and beyond. You guys have my business for life! Thanks again,
Jan 08, 2009
Thank you! You made my day!
Jan 08, 2009
I ordered my tickets on Monday and they arrived today - thank you for your prompt service!!
Jan 07, 2009
Thanks very much
Jan 02, 2009
Thank you so much for your quick action on this.
